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Policies

Banco Santander ensures ethical, social and environmental criteria are properly followed when conducting business.

It therefore avails of several policies, codes and internal rules inspired by the best practices, international conventions and protocols, codes of conduct and guides that are applicable in every area.

In 2015, Santander carried out an exhaustive process to review and update its corporate sustainability policies to be observed throughout the Group. These policies were approved by the Group’s board of directors in December 2015.

General sustainability policy

Defines the Bank’s general sustainability principles, and its voluntary commitments with its main stakeholders focused on the creation of lasting value. This policy incorporates the CNMV's Code of Corporate Governance main recommendations in this area.

The sustainability policy also refers to managing social and environmental risks when the Bank provides finance to sensitive sectors and for sensitive business activities, further developed in the sectorial policies.

General sustainability policy (PDF 136 Kb)

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More information

You can access detailed information for 2016 through our sustainability report.

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