Banco Santander, S.A.
Auditor’s report, Annual accounts and director’s report for the year
ended 31 December 2024
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial
reporting framework applicable to Banco Santander in Spain (see notes 1 to 50). In the event of a discrepancy, the Spanish-
language version prevails.
Banco Santander, S.A.
Financial statements for the year ended 31 December 2024
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial
reporting framework applicable to Banco Santander in Spain (see notes 1 to 50). In the event of a discrepancy, the
Spanish-language version prevails.
1
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain
(see notes 1 to 50). In the event of a discrepancy, the Spanish-language version prevails.
Banco Santander, S.A.
BALANCE SHEETS AS OF 31 DECEMBER 2024 AND 2023
EUR Million
ASSETS
Note
2024
2023 A
CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEPOSITS ON
DEMAND
6
97,457
125,020
FINANCIAL ASSETS HELD FOR TRADING
160,425
114,197
Derivatives
9 & 11
52,462
46,516
Equity instruments
8
16,225
14,423
Debt securities
7
43,315
30,357
Loans and advances
48,423
22,901
  Central banks
6
1,239
1,146
  Credit institutions
6
23,428
10,755
  Customers
10
23,756
11,000
Memorandum items: Lent or delivered as guarantees with disposal or pledge
rights
31
27,581
26,768
NON-TRADING FINANCIAL ASSETS MANDATORILY AT FAIR VALUE THROUGH
PROFIT OR LOSS
2,127
2,305
Equity instruments
8
991
679
Debt securities
7
204
580
Loans and advances
932
1,046
  Central banks
6
  Credit institutions
6
  Customers
10
932
1,046
Memorandum items: Lent or delivered as guarantees with disposal or pledge
rights
31
30
326
FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
4,826
5,806
Debt securities
7
Loans and advances
4,826
5,806
  Central banks
6
  Credit institutions
6
580
701
  Customers
10
4,246
5,105
Memorandum items: Lent or delivered as guarantees with disposal or pledge
rights
31
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE
INCOME
15,312
9,774
Equity instruments
8 & 25
1,245
983
Debt securities
7 & 25
8,873
4,456
Loans and advances
5,194
4,335
  Central banks
6
  Credit institutions
6
32
  Customers
10
5,162
4,335
Memorandum items: Lent or delivered as guarantees with disposal or pledge
rights
31
2,148
1,551
2
ASSETS
Note
2024
2023 A
FINANCIAL ASSETS AT AMORTIZED COST
392,443
379,110
Debt securities
7
65,917
56,627
Loans and advances
326,526
322,483
  Central banks
6
218
149
  Credit institutions
6
34,711
34,752
  Customers
10
291,597
287,582
Memorandum items: Lent or delivered as guarantees with disposal or pledge
rights
31
15,277
16,003
HEDGING DERIVATIVES
32
1,917
1,102
CHANGES IN THE FAIR VALUE OF HEDGED ITEMS IN PORTFOLIO HEDGES OF
INTEREST RATE RISK
(17)
(64)
INVESTMENTS
13
100,045
99,326
Group entities
97,674
97,144
Joint venture entities
322
334
Associated entities
2,049
1,848
TANGIBLE ASSETS
15
6,219
6,368
Property, plant and equipment
6,046
6,159
For own-use
5,144
5,253
Leased out under an operating lease
902
906
Investment property
173
209
Of which: Leased out under an operating lease
173
209
Memorandum items: Acquired in financial leasing
2,371
2,490
INTANGIBLE ASSETS
16
830
842
Goodwill
209
271
Other intangible assets
621
571
TAX ASSETS
24
10,353
10,837
Current tax assets
4,332
4,007
Deferred tax assets
6,021
6,830
OTHER ASSETS
2,637
2,289
Insurance contracts linked to pensions
14, 17 & 23
267
288
Inventories
17
Other
17
2,370
2,001
NON-CURRENT ASSETS HELD FOR SALE
12
266
430
TOTAL ASSETS
794,840
757,342
A. Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50  and appendices are an integral part of the balance sheet as of 31 December 2024.
3
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain
(see notes 1 to 50). In the event of a discrepancy, the Spanish-language version prevails.
BALANCE SHEETS AS OF 31 DECEMBER 2024 AND 2023
EUR Million
LIABILITIES
Note
2024
2023A
FINANCIAL LIABILITIES HELD FOR TRADING
119,149
96,052
Derivatives
9 & 11
46,121
41,379
Short positions
9
25,518
17,837
Deposits
47,510
36,836
  Central banks
18
9,123
5,453
  Credit institutions
18
24,884
17,548
  Customers
19
13,503
13,835
Marketable debt securities
20
Other financial liabilities
22
FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR
LOSS
33,257
37,424
Deposits
32,188
37,216
  Central banks
18
1,774
1,209
  Credit institutions
18
2,107
1,872
  Customers
19
28,307
34,135
Marketable debt securities
20
1,069
208
Other financial liabilities
22
Memorandum items: Subordinated liabilities
FINANCIAL LIABILITIES AT AMORTIZED COST
552,080
536,211
Deposits
392,720
384,274
  Central banks
18
5,117
11,682
  Credit institutions
18
38,691
35,503
  Customers
19
348,912
337,089
Marketable debt securities
20
146,113
139,870
Other financial liabilities
22
13,247
12,067
Memorandum items: Subordinated liabilities
20 & 21
28,142
24,218
HEDGING DERIVATIVES
32
2,516
3,099
CHANGES IN THE FAIR VALUE OF HEDGED ITEMS IN PORTFOLIO HEDGES OF
INTEREST RATE RISK
(19)
(20)
PROVISIONS
23
3,190
3,444
Pensions and other post-retirement obligations
647
748
Other long term employee benefits
699
696
Taxes and other legal contingencies
762
705
Contingent liabilities and commitments
175
184
Other provisions
907
1,111
TAX LIABILITIES
24
2,168
1,930
Current tax liabilities
190
165
Deferred tax liabilities
1,978
1,765
OTHER LIABILITIES
17
4,167
4,328
LIABILITIES ASSOCIATED WITH NON-CURRENT ASSETS HELD FOR SALE
TOTAL LIABILITIES
716,508
682,468
A.  Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50 and appendices are an integral part of the balance sheet as of 31 December 2024.
4
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain
(see notes 1 to 50). In the event of a discrepancy, the Spanish-language version prevails.
BALANCE SHEETS AS OF 31 DECEMBER 2024 AND 2023
EUR Million
EQUITY
Note
2024
2023A
SHAREHOLDERS’ EQUITY
26
79,887
77,465
  CAPITAL
27
7,576
8,092
Called up paid capital
7,576
8,092
Unpaid capital which has been called up
Memorandum items: Uncalled up capital
  SHARE PREMIUM
28
40,079
44,373
  EQUITY INSTRUMENTS ISSUED OTHER THAN CAPITAL
30
720
  Equity component of compound financial instruments
  Other equity instruments issued
720
  OTHER EQUITY INSTRUMENTS
30
217
195
  ACCUMULATED RETAINED EARNINGS
29
24,345
17,889
  REVALUATION RESERVES
  OTHER RESERVES
29
(899)
(706)
  (-) OWN SHARES
30
(1,039)
  RESULTS FOR THE PERIOD
4
10,101
9,239
  (-) INTERIM DIVIDENDS
4
(1,532)
(1,298)
OTHER COMPREHENSIVE INCOME OR LOSS
(1,555)
(2,591)
    ITEMS THAT WILL NOT BE RECLASSIFIED TO PROFIT OR LOSS
25
(1,669)
(2,399)
Actuarial gains or - losses in defined benefit pension plans
(827)
(1,141)
Non-current assets and disposal groups that have been classified as held for sale
Changes in the fair value of equity instruments measured at fair value with changes
in other comprehensive income
(919)
(1,162)
Ineffectiveness of fair value hedges of equity instruments measured at fair value
with changes in other comprehensive income
Changes in the fair value of equity instruments measured at fair value with
changes in other comprehensive income [hedged item]
279
258
Changes in the fair value of equity instruments measured at fair value with
changes in other comprehensive income [hedging instrument]
(279)
(258)
Changes in the fair value of financial liabilities at fair value through profit or loss
attributable to changes in credit risk
77
(96)
    ITEMS THAT MAY BE RECLASSIFIED TO PROFIT OR LOSS
25
114
(192)
Hedge of net investments in foreign operations [effective part]
Currency conversion
Hedging derivatives. Cash flow hedge reserve [effective part]
104
(182)
Changes in the fair value of debt instruments measured at fair value with changes
in other comprehensive income
10
(10)
Hedging instruments [non-designated items]
Non-current assets and disposal groups that have been classified as held for sale
TOTAL EQUITY
78,332
74,874
TOTAL LIABILITIES AND EQUITY
794,840
757,342
MEMORANDUM ITEMS: OFF BALANCE SHEET AMOUNTS
31
Loan commitments granted
141,976
128,487
Financial guarantees granted
18,888
14,746
Other commitments granted
108,829
90,048
A.  Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50 and appendices are an integral part of the balance sheet as of 31 December 2024.
5
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain
(see notes 1 to 50). In the event of a discrepancy, the Spanish-language version prevails.
INCOME STATEMENTS FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR Million
 (Debit) Credit
Note
2024
2023A
Interest income
34
27,027
22,580
  Financial assets at fair value through other comprehensive income
619
504
  Financial assets at amortized cost
18,180
14,282
  Other interest income
8,228
7,794
Interest expense
35
(20,112)
(16,204)
Expenses for capital stock repayable on demand
Interest income/(changes)
6,915
6,376
Dividend income
36
8,447
9,652
Commission income
37
3,791
3,303
Commission expense
38
(866)
(675)
Gains or losses on financial assets and liabilities not measured at fair value through profit or
loss, net
39
(97)
(232)
  Financial assets at amortized cost
(47)
(234)
  Other financial assets and liabilities
(50)
2
Gains or losses on financial assets and liabilities held for trading, net
39
704
723
  Reclassification of financial assets at fair value through other comprehensive income
  Reclassification of financial assets at amortized cost
  Other gains (losses)
704
723
Gains or losses on non-trading financial assets and liabilities mandatorily at fair value
through profit or loss, net
39
73
93
  Reclassification of financial assets at fair value through other comprehensive income
  Reclassification of financial assets at amortized cost
  Other gains (losses)
73
93
Gains or losses on financial assets and liabilities measured at fair value through profit or loss,
net
39
350
122
Gains or losses from hedge accounting, net
39
(6)
(4)
Exchange differences, net
40
(106)
(193)
Other operating income
41
575
530
Other operating expenses
41
(625)
(979)
Total income
19,155
18,716
Administrative expenses
(5,293)
(5,111)
  Staff costs
42
(3,210)
(3,084)
  Other general administrative expenses
43
(2,083)
(2,027)
Depreciation and amortisation cost
15 & 16
(598)
(598)
Provisions or reversal of provisions, net
23
(659)
(744)
Impairment or reversal of impairment at financial assets not measured at fair value through
profit or loss and net gains or losses from changes
7 &10
(1,334)
(1,372)
  Financial assets at fair value through other comprehensive income
(1)
(23)
  Financial assets at amortized cost
(1,333)
(1,349)
Impairment or reversal of impairment of investments in subsidiaries, joint ventures and
associates, net
44
(237)
(1,047)
Impairment or reversal on non-financial assets, net
(3)
21
  Tangible assets
15 & 44
(3)
23
  Intangible assets
16 & 44
(2)
  Others
Gain or losses on non-financial assets, net
45
219
6
6
 (Debit) Credit
Note
2024
2023A
Negative goodwill recognised in results
Gains or losses on non-current assets held for sale not classified as discontinued operations
12 & 46
(58)
(99)
Operating profit/(loss) before tax
11,192
9,772
Tax expense or income from continuing operations
24
(1,091)
(533)
Profit/(loss) from continuing operations
10,101
9,239
Profit/(loss) after tax
Profit/(loss) for the year
10,101
9,239
A. Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50 and appendices are an integral part of the income statement for the year ended 31 December 2024.
7
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain
(see notes 1 to 50). In the event of a discrepancy, the Spanish-language version prevails.
STATEMENTS OF RECOGNISED INCOME AND EXPENSE  FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR Million
Note
2024
2023A
PROFIT (LOSS) FOR THE YEAR
10,101
9,239
OTHER RECOGNISED INCOME AND EXPENSES
25
731
(57)
  Items that will not be reclassified to profit or loss
425
(333)
Actuarial gains and losses on defined benefit pension plans
(16)
(14)
Other recognised income and expense of investments in subsidiaries, joint venture and
associates
Changes in the fair value of equity instruments measured at fair value through other
comprehensive income, net
262
(250)
Gains or losses resulting from the accounting for hedges of equity instruments measured
at fair value through other comprehensive income, net
Changes in the fair value of equity instruments measured at fair value through other
comprehensive income  (hedged item)
20
(31)
Changes in the fair value of equity instruments measured at fair value through other
comprehensive income  (hedging instrument)
(20)
31
Changes in the fair value of financial liabilities at fair value through profit or loss
attributable to changes in credit risk
247
(107)
Income tax relating to items that will not be reclassified
24
(68)
38
  Items that may be reclassified to profit or loss
306
276
Hedges of net investments in foreign operations (effective portion)
Revaluation gains (losses)
  Amounts transferred to income statement
  Other reclassifications
Exchanges differences
  Revaluation gains (losses)
  Amounts transferred to income statement
  Other reclassifications
Cash flow hedges (effective portion)
409
285
  Revaluation gains or (losses)
140
(70)
  Amounts transferred to income statement
269
355
  Transferred to initial carrying amount of hedged items
  Other reclassifications
Hedging instruments (items not designated)
  Revaluation gains (losses)
  Amounts transferred to income statement
  Other reclassifications 
Debt instruments at fair value with changes in other comprehensive income
29
103
  Revaluation gains (losses)
(54)
64
  Amounts transferred to income statement
83
39
  Other reclassifications
Non-current assets held for sale
  Revaluation gains (losses)
  Amounts transferred to income statement
  Other reclassifications
Income tax related to items that may be reclassified to profit or loss
24
(132)
(112)
Total recognised income and expenses for the year
10,832
9,182
A. Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50 and appendices are an integral part of the statement of recognized income and expenses for the year ended 31
December 2024.
8
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain (see notes 1 to 50). In the event of a discrepancy, the Spanish-language version prevails.
STATEMENTS OF CHANGES IN TOTAL EQUITY FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR Million
Capital
Share
premium
Equity
instruments
issued (not
capital)
Other equity
instruments
Accumulated
retained
earnings
Revaluation
reserves
Other
reserves
(-) Own
Equity
shares
Result for
the period
(-) Interim
dividends
Other
comprehensive
income
Total
Balance at 31 December 2023A
8,092
44,373
720
195
17,889
(706)
(1,039)
9,239
(1,298)
(2,591)
74,874
Adjustments due to errors
Adjustments due to changes in
accounting policies
Opening balance at 1 January
2024 A
8,092
44,373
720
195
17,889
(706)
(1,039)
9,239
(1,298)
(2,591)
74,874
Total recognised income and
expense
10,101
731
10,832
Other changes in equity
(516)
(4,294)
(720)
22
6,456
(193)
1,039
(9,239)
(234)
305
(7,374)
Issuance of ordinary shares
Issuance of preferred shares
Issuance of other financial
instruments
Maturity of other financial
instruments
(751)
(751)
Conversion of financial liabilities
into equity
Capital reduction
(516)
(4,294)
516
4,294
Dividends
(1,485)
(1,532)
(3,017)
Purchase of equity instruments
(3,740)
(3,740)
Disposal of equity instruments
485
485
Transfer from equity to liabilities
Transfer from liabilities to equity
Transfers between equity items
7,941
(305)
(9,239)
1,298
305
Increases (decreases) due to
business combinations
Share-based payment
(62)
(62)
Others increases or (-) decreases
of the equity
31
84
(404)
(289)
Balance at 31 December 2024
7,576
40,079
217
24,345
(899)
10,101
(1,532)
(1,555)
78,332
A.  Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50 and appendices are an integral part of the statement of changes in total equity for the year ended 31 December 2024.
9
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain (see notes 1 and 50). In the event of a discrepancy, the Spanish-language version prevails.
STATEMENTS OF CHANGES IN TOTAL EQUITY FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR Million
Capital
Share
premium
Equity
instruments
issued (not
capital)
Other equity
instruments
Accumulated
retained
earnings
Revaluation
reserves
Other
reserves
(-) Own
Equity
shares
Result for
the period
(-) Interim
dividends
Other
comprehensive
income
Total
Balance at 31 December 2022A
8,397
46,273
688
175
11,910
(1,195)
(614)
7,921
(979)
(2,530)
70,046
Adjustments due to errors
Adjustments due to changes in
accounting policies
Opening balance at 1 January
2023 A
8,397
46,273
688
175
11,910
(1,195)
(614)
7,921
(979)
(2,530)
70,046
Total recognised income and
expense
9,239
(57)
9,182
Other changes in equity
(305)
(1,900)
32
20
5,979
489
(425)
(7,921)
(319)
(4)
(4,354)
Issuance of ordinary shares
Issuance of preferred shares
Issuance of other financial
instruments
Maturity of other financial
instruments
Conversion of financial liabilities
into equity
Capital reduction
(305)
(1,900)
305
1,900
Dividends
(963)
(1,298)
(2,261)
Purchase of equity instruments
(2,974)
(2,974)
Disposal of equity instruments
649
649
Transfer from equity to liabilities
Transfer from liabilities to equity
Transfers between equity items
6,942
4
(7,921)
979
(4)
Increases (decreases) due to
business combinations
Share-based payment
(60)
(60)
Other increases or (-) decreases of
the equity
32
80
180
292
Balance at 31 December 2023A
8,092
44,373
720
195
17,889
(706)
(1,039)
9,239
(1,298)
(2,591)
74,874
A. Presented for comparison purposes only (note 1.d).
The accompanying notes 1 to 50 and appendices are an integral part of the statements of changes in total equity for the year ended 31 December 2024.
10
Translation of annual accounts originally issued in Spanish and prepared in accordance with the regulatory financial reporting framework applicable to Banco Santander in Spain
(see notes 1 and 50). In the event of a discrepancy, the Spanish-language version prevails.
STATEMENTS OF CASH FLOWS FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR Million
Note
2024
2023A
A. CASH FLOWS FROM OPERATING ACTIVITIES
(31,135)
(8,512)
Profit or loss for the year
4
10,101
9,239
Adjustments made to obtain the cash flows from operating activities
(4,439)
(3,746)
Depreciation and amortization cost
15 & 16
598
598
Other adjustments
(5,037)
(4,344)
Net increase/(decrease) in operating assets
63,685
6,765
Financial assets held-for-trading
46,227
10,329
Non-trading financial assets mandatorily at fair value through profit or loss
(177)
(863)
Financial assets designated at fair value through profit or loss
(980)
(835)
Financial assets at fair value through other comprehensive income
5,309
(627)
Financial assets at amortized cost
14,701
2,364
Other operating assets
(1,395)
(3,603)
Net increase/(decrease) in operating liabilities
27,479
(6,880)
Financial liabilities held-for-trading
23,097
9,680
Financial liabilities designated at fair value through profit or loss
(3,921)
(1,251)
Financial liabilities at amortized cost
11,839
(9,968)
Other operating liabilities
(3,536)
(5,341)
Income tax recovered/(paid)
(591)
(360)
B. CASH FLOWS FROM INVESTING ACTIVITIES
6,629
5,422
Payments
2,915
5,458
Tangible assets
15
438
407
Intangible assets
16
221
197
Investments
13
2,256
4,854
Subsidiaries and other business units
Non-current assets held for sale and associated liabilities
Other payments related to investing activities
Proceeds
9,544
10,880
Tangible assets
15
164
140
Intangible assets
16
Investments
13 & 36
9,226
10,494
Subsidiaries and other business units
Non-current assets held for sale and associated liabilities
154
246
Other proceeds related to investing activities
C. CASH FLOW FROM FINANCING ACTIVITIES
(5,313)
(929)
Payments
11,423
7,214
Dividends
4
3,017
2,261
Subordinated liabilities
21
3,615
1,813
Redemption of own equity instruments
751
Acquisition of own equity instruments
3,740
2,974
Other payments related to financing activities
300
166
Proceeds
6,110
6,285
Subordinated liabilities
21
5,625
5,636
Issuance of own equity instruments
Disposal of own equity instruments
485
649
Other proceeds related to financing activities
D. EFFECT OF FOREIGN EXCHANGE RATE CHANGES
2,256
(1,044)
11
Note
2024
2023A
E. NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS B
(27,563)
(5,063)
F. CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR
125,020
130,083
G. CASH AND CASH EQUIVALENTS AT END OF THE YEAR
97,457
125,020
MEMORANDUM ITEMS
COMPONENTS OF CASH AND CASH EQUIVALENTS AT END OF THE YEAR
Cash
1,318
1,279
Cash equivalents at central banks
94,613
121,325
Other financial assets
1,526
2,416
TOTAL OF CASH AND CASH EQUIVALENTS AT END OF THE YEAR
97,457
125,020
A. Presented for comparison purposes only (note 1.d).
B. During 2024, the variation is primarily due to balance sheet management, focusing on liquidity optimization and investment in liquid assets for
interest rate risk management, without resulting in any deterioration in the liquidity position, which has remained stable throughout the year (see
also Note 50, Liquidity Risk section).
The accompanying notes 1 to 50 and appendices are an integral part of the statement of cash flows for the year ended 31 December 2024.
12
Translation of annual accounts originally issued in
Spanish and prepared in accordance with the regulatory
financial reporting framework applicable to Banco
Santander in Spain (see notes 1 to 50). In case of
discrepancy, the Spanish version prevails.
Banco
Santander,
S.A.
Notes to the financial statements (annual accounts) for
the year ended 31 December 2024
1. Introduction, basis of
presentation of the financial
statements (annual accounts)
and other information
a) Introduction
Banco Santander, S.A. ('the Bank' or 'Banco Santander'),
is a private-law entity subject to the rules and
regulations applicable to banks operating in Spain,
where it was constituted and currently maintains its
legal domicile, which is paseo de Pereda, numbers 9 to
12, 39004, Santander, Spain.
The principal headquarters of Banco Santander are
located in Ciudad Grupo Santander, Avenida Cantabria s/
n, 28660, Boadilla del Monte, Madrid, Spain.
The corporate purpose of Banco Santander, S.A. mainly
entails carrying out all kinds of activities, operations and
services inherent to the banking business in general and
permitted by current legislation, and the acquisition,
holding, enjoyment and disposal of all kinds of
securities.
In addition to the operations carried on directly by it,
Banco Santander is the head of a group of subsidiaries
that engage in various business activities and which
compose, together with it, Grupo Santander ('Grupo
Santander' or 'the Group'). Therefore, Banco Santander is
obliged to prepare, in addition to its own separate
financial statements, the Group's consolidated financial
statements, which also include the interests in joint
ventures and investments in associates.
Banco Santander financial statements for 2023 were
approved by the shareholders at the group´s annual
general meeting on 22 March 2024. The Group's 2024
consolidated financial statements, the financial
statements of Banco Santander and of substantially all
the Group companies have not been approved yet by
their shareholders at the respective annual general
meetings. However, Banco Santander board of directors
considers that the aforementioned financial statements
will be approved without any significant changes.
Appendix VII includes the list of agents that assist Banco
Santander on the performance of its business activities in
Spain.
b) Basis of presentation of the financial statements
(annual accounts)
Banco Santander financial statements for the year ended
2024 have been authorised by the Bank’s directors (at
the Board of Directors meeting on February 25, 2025 ) in
accordance with Bank of Spain Circular 4/2017 and
subsequent amendments, and Spanish corporate and
commercial law applicable to the Bank, using the
accounting policies and measurement criteria applied by
the Bank as set forth in note 2, accordingly, they present
fairly the Bank’s equity and financial position as of 31
December 2024 and 2023, results of its operations,
recognized revenue and expense, changes in total equity
and cash flows pertaining 2024 and 2023. These annual
accounts have been prepared on the basis of the
accounting records held by Banco Santander.
The notes to the financial statements contain additional
information to that presented in the balance sheet,
income statement, statement of recognised income and
expense, statement of changes in total equity and
statement of cash flows. The notes provide, in a clear,
relevant, reliable and comparable manner, narrative
descriptions and breakdowns of these statements.
The figures of the annual accounts are presented in
millions of euros unless another alternative monetary
unit is indicated, rounded to the nearest million unit.
Adoption of new standards and related interpretations
The following is a summary of the main Bank of Spain
Circulars issued that became applicable to Banco 
Santander in financial year 2024:
Bank of Spain Circular 1/2024, of 26 January, to banks,
credit cooperatives, and other supervised entities,
regarding information on capital structure and amending
Circular/2009, of 18 December, to credit institutions, and
other supervised entities, concerning information on
capital structure and participation shares of credit
institutions, and their offices.
The Circular establishes the confidential information that
must be submitted to the Bank of Spain, related to
acquisitions, increases, and reductions in holdings in the
capital of the entities mentioned in the second provision,
as well as their capital structure.
The application of this circular had no significant effects
on the Bank´s annual accounts.
13
c)  Use of critical estimates
The results and the determination of  equity are sensitive
to the accounting policies, measurement bases and
estimates used by the directors of Banco Santander in
preparing the financial statements.
The main accounting policies and measurement bases
are set forth in note 2.
In the financial statements estimates were occasionally
made by the senior management of Banco Santander in
order to quantify certain of the assets, liabilities, income,
expenses and obligations reported herein. These
estimates, which were made on the basis of the best
information available, relate basically to the following:
The impairment losses on certain assets: it applies to
financial assets at fair value through other
comprehensive income, financial assets at amortised
cost, non-current assets held for sale, investments,
tangible assets and intangible assets ( see notes 6, 7,  
10, 12, 13, 15, 16 and 50).
The assumptions used in the actuarial calculation of
the post-employment benefit liabilities and
commitments and other obligations (see note 23).
The useful life of the tangible and intangible assets
(see notes 15 and 16).
Assessment of the impairment of investments in
group, joint venture and associated entities (see note
13).
The measurement of goodwill (see note 16).
The calculation of provisions and the consideration of
contingent liabilities (see note 23).
The fair value of certain unquoted assets and
liabilities (see notes 6, 7, 8, 9, 10, 11, 18, 19 and 20).
The recoverability of deferred tax assets (see note
24).
The fair value of the identifiable assets acquired and
the liabilities assumed in business combinations
(see note 3).
To update the previous estimates, the Bank's
management has taken into account the current
macroeconomic scenario resulting from the complex
geopolitical situation and the changes in inflation levels
and interest rates .
For this reason, the management of the Bank has
particularly evaluated the uncertainties caused by the
current environment in relation to credit, liquidity and
market risk, taking into account the best information
available, to estimate the impact on the provisions for
impairment of the credit portfolio, on the rates of
interest, and in the valuation of debt instruments,
developing in the notes the main estimates made during
the period ended December 31, 2024 (see notes 13, 48
and 50).
Although these estimates have been made on the basis
of the best information available at the end of the year
2024, and considering information updated at the date
of preparation of these annual accounts, it is possible
that events that may take place in the future may make
it necessary to modify them (upwards or downwards) in
the coming years, which would be done, if appropriate,
in a prospective manner, recognising the effects of the
change in estimate in the corresponding income
statement.
d) Comparative information
The information contained in the 2024 annual accounts
for the 2023 financial year is presented, solely and
exclusively, for comparison with the information relating
to 2024.
e) Capital management
i. Regulatory and economic capital
Credit institutions must meet a series of minimum
capital and liquidity requirements. These minimum
requirements are regulated by the European Capital
Requirements Regulation (CRR) directly applicable under
the Spanish legal system, and by the Capital
Requirements Directive (CRD).
On 19 June 2024, the final update of the banking
package was published in the Official Journal of the
European Union  Regulation (EU) 2024/1623 (CRR3)
amending the CRR as  regards requirements for credit
risk, credit valuation adjustment risk, operational risk,
market risk and the output floor and also Directive (EU)
2024/1619 (CRD6), amending the CRD as regards
requirements for supervisory powers, sanctions, third-
country branches, and environmental, social and
governance risks.
The update of the banking package aims firstly to
implement Basel III final reforms and, secondly, to
enhance the standardisation of banking supervision in
the European Union (EU).
The CRR3 introduces greater sensitivity to standardised
metrics, to reduce the variability of risk-weighted assets
between institutions using internal models for capital
requirement calculation and facilitate the comparability
among banks.
The goal of achieving more robust supervision and
protection of financial stability in the CRD6 is expressed
in a series of provisions concerning fit-and-proper
requirements, extending the scope by revising certain
definitions and additions on the establishment of third-
country branches in the EU in order to achieve greater
regulatory harmonization and better supervision of this
type of entities.
14
The CRR3 and CRD6 came into force on 9 July 2024.
Although early implementation was established for
certain provisions, such as certain definitions that may
affect the scope of consolidation or the capital
requirements for crypto assets exposures, most of the
changes were not applicable until 1 January 2025. At the
same time the regulatory authority has imposed a delay
for certain changes, due to issues resulting from
difficulty in their implementation by institutions or to
level the playing field with respect to other comparable
jurisdictions. Specifically, the new regulation for the new
market risk capital calculation approach (FRTB), linked to
the standards already published by the Basel Committee
on Banking Supervision (BCBS) in 2017, will be delayed
to 1st of January 2026 at the earliest. The Commission
and the Council, without opposition from the Parliament,
have issued a delegated act stipulating a delay of 12
months for the application of this standard, which is
generating uncertainty regarding the form, content and
date of implementation of this approach in other
comparable jurisdictions, such as the UK and USA.
This delay, which was published in July 2024, is
accompanied by a delay in the rules regulating the
Trading and Banking Book Boundary allocating
instruments between investment and trading books for
prudential purposes, the definition of trading and
investment desks, the rules regarding the prudential
recognition of internal risk transfers between
investment and trading books, the treatment of
structural FX and newest market risk reporting and
disclosure framework.
For the calculation of the output floor banks have to use
the FRTB SA model for calculating the market share of
the output floor and compare it with the results from the
internal model or CRR2 market standardized model,
depending on the use by each institution. Therefore, this
is the only metric in which  FRTB SA is, as today official
and binding.
Other articles, such as the new regulation on calculating
capital by Credit Valuation Adjustment (CVA) risk, which
significantly impact the capital requirements, are not
affected by this delay and came into force as of 1 January
2025.
The changes regarding the CVA mainly affect the
methodological modifications for capital calculation and
establish a new standard model based on sensitivities
aligned with the new standard model for calculating
capital requirements for market risk.
Considering the regulation published to date, the
implementation of CRR III does not have a significant
impact in terms of capital on the Group.
In terms of resolution regulation, institutions must have
an adequate funding structure to ensure that, in the
event of financial distress, the institution has sufficient
liabilities to absorb losses in order to recover or resolve
its positions, while ensuring the protection of depositors
and financial stability. For this purpose global
systemically important institutions must therefore meet
several minimum loss-absorbing requirements, e.g.
Total Loss-Absorbing Capacity (TLAC), Minimum
Requirement for own funds and Eligible Liabilities
(MREL), which are regulated by the CRR and by the Bank
Recovery and Resolution Directive (BRRD).
The regulation on the prudential treatment for global
systemically important banks was published on 25
October 2022. This modified both the CRR and the BRRD
regarding the prudential treatment of global
systemically important banks (G-SIBs) with a multiple
point of entry (MPE) resolution strategy, as well as the
methods for indirect subscription of eligible instruments
(Daisy Chains) to meet the minimum requirement for
own funds and eligible liabilities. This regulation, known
as the 'Quick Fix', covers the following two objectives:
The inclusion in BRRD and CRR of references to third
country subsidiaries to adjust the deduction for the
holding of TLAC instruments issued from subsidiaries in
third countries based on the excess TLAC/MREL existing
in those subsidiaries, as well as the adjustment where
the sum of the requirements for own funds and eligible
liabilities of G-SIBs under an MPE strategy is higher than
the theoretical requirement for the same group under a
single point of entry (SPE) strategy. The latter
adjustment is based on a comparison between the two
possible resolution strategies.
Additionally, for the subsidiaries in jurisdictions without
a resolution regime in place, the Regulation provides a
transitional period until 31 December 2024. During this
transitional period the institutions may adjust the
deductions based on the excesses above the capital
requirements in subsidiaries in third countries, if they
meet certain requirements.
Inclusion of a deduction scheme for MREL instrument
holdings through entities of the same resolution group
other than the resolution entity. This regulation sets a
deduction for the intermediate entity (Daisy Chains) that
repurchases instruments, and, if there is such a
deduction, the intermediate entity is obliged to issue the
same amount as it is repurchasing, transferring the
internal MREL needs to the resolution entity, which will
cover it with external MREL.
This Regulation is applicable from 14 November 2022,
except for the provisions relating to Daisy Chains, which
applies from 1 January 2024.
In April 2024 Directive (EU) 2024/1174 was published,
which amends the Daisy Chain Act to exclude daisy chain
requirements in some cases, e.g. institutions that would
prefer liquidation rather than resolution.
15
Additionally, in 2024 the SRB amended the MREL policy
to adapt it to the latest amendments involving daisy
chains, among other aspects.
The Deposit Guarantee Schemes (DGSs)  are regulated
by the Deposit Guarantee Schemes Directive (DGSD),
which has not undergone any significant changes since
its publication in 2014.
The Directive aims to harmonise the DGSs of the
Member States, thus ensuring stability and balance in
the various different countries. The Directive creates an
appropriate framework for depositors to have improved
access to DGS through the establishment of a clear
scope of coverage, shorter repayment periods, the
requirement of a reliable information and robust funding
requirements of the DGS. This Directive is transposed
into Spanish law by Royal Decree 2606/1996, with
additional amendments set forth in Royal Decree
1041/2021.
To guarantee customers' deposits, the DGS collect
available financial means in the form of contributions
that members institutions have to make at least once a
year.  After the target level of 0.8% of the amount of
covered deposits was reached, with the contributions
raised until 2023, the Spanish DGS has not required the
additional contribution to its institution's deposits
compartment in 2024 (however, it will require a
contribution to its securities compartment in February
2025 according to institution's data as of December
2024). These annual contributions are established
depending on the total covered deposits and the risk
profile faced by the institutions involved in the DGS. The
method for calculation contributions is set out in the EBA
Guidelines (EBA/GL/2023/02.
The Council agreed on 19 June 2024 on its position on
the revision of the CMDI, which includes a broad set of
measures aiming to strengthen the current EU crisis
management framework. The trialogue process was
initiated in December 2024.
Within the sustainability field from a prudential
perspective, the CRR3 has introduced new requirements
for integrating ESG risks in this framework, in particular
including definitions, a 'more ecological' infrastructure
supporting factor, climate considerations in collateral
assessments and additional mandates to assess whether
the prudential treatment of exposures related to assets
or liabilities subject to the impact of environmental or
social factors should be adjusted. To assess precisely
whether specific prudential treatment is required, the
CRR3 provides three mandates for creating the reports
that assess data availability for the exposure categories,
evaluation of the actual risk situation of exposures that
affect environmental factors compared with the risk
situation of other exposures and the potential effects of
prudential treatment on financial stability. If considered
necessary, after publication of these reports, a
legislative proposal to amend the current prudential
framework may be submitted to the Commission by 31
December 2026 to ensure a prudential framework which
will continue supporting financial stability and a
sustainable transition.
Furthermore, the CRR3/CRD6 regulatory package
contains additional disclosure obligations concerning
ESG, obligations on reporting to competent authorities
and the obligation to establish specific plans for
addressing short-, medium- and long-term financial
risks derived from ESG factors, including  generated risks
as a consequence of the transition period.
In 2024 the EBA held a consultation on the Guidelines on
the management of ESG risks, highlighting among its
content mainly the following topics: reference
methodology for the identification and measurement of
ESG risks, minimum standards and reference
methodology for the management and monitoring of
ESG risks, and transition plans addressing the key
aspects included in the new CRD6.
At the international level and particularly regarding
reporting obligations on climate risks, it is important to
note that the Basel Committee published a consultation
paper at the end of 2023 (proposing a series of
qualitative and quantitative requirements which should
be disclosed in the entities' Pillar III reports). In this
document the Committee acknowledges that precise,
consistent and quality climate data is still evolving, but
also the Committee believes that the disclosure
requirements will expedite the availability of such
information and will facilitate banks' prospective risk.
In the digital field, due to the increase in international
crypto assets activities, significant adjustments have also
been made to the prudential framework. Following the
publication of the Basel standards, the European
regulation needs to be adapted to incorporate them.
Therefore, the CRR3 includes the mandate to the
Commission to issue a legislative proposal by 30 June
2025 that incorporates international standards on the
prudential regulation applicable in Europe. Until that
framework is fully integrated, the CRR3 has set out a
transitional framework for calculating own funds that
will be applied until the Basel standards are
incorporated. The implementation of this temporary
treatment is pending more comprehensive elaboration in
a technical standard to be issued by the EBA.
Apart from the treatment of exposures to this type of
assets, the regulation also covers obligations concerning
reporting to the competent authorities and disclosure to
preserve transparency and market discipline. All these
provisions have to be implemented before the
enforcement date of the CRR3, and compliance is
obligatory from 9 July 2024.
At 31 December 2024 the Bank met the minimum capital
requirements established by current legislation (see
note 50.d). Additionally, it should be noted that the
Group has filed an appeal with the Court of Justice of the
European Union (CJEU) requesting the annulment of a
16
decision by the European Central Bank (ECB) related to
the treatment of deferred tax assets generated at Banco
Santander Brasil, which, if resolved favourably, would
have a positive impact of approximately 17 basis points
on the Group's CET1, using the amounts at the end of the
year.
f) Environmental impact
In view of the business activities carried on by the Group
entities, and therefore the Bank, do not have any
environmental liability, expenses, assets, provisions or
contingencies that might be material with respect to its
financial position or results (see note 50.a).
g) Customer Care Service Annual Report
As required by the Article 17 of Ministry of Economy
Order ECO/734/2004, of 11 March, on the services and
departments of Customer Service and the Customer
Ombudsmen of Financial Institutions, the annual report
presented by the Head of the department to the board
meeting held on March 2025 is summarised in the
directors' report.
h) Deposit Guarantee Fund and Resolution Fund
i. Deposit Guarantee Fund
Banco Santander participates in the Deposit Guarantee
Fund (DGF). The annual contribution to be made by the
entities to this fund, established by Royal Decree - Law
16/2011 of October 14, by which the DGF is created in
accordance with the wording given by the Tenth Final
Disposition of Law 11/2015 of June 18 on Recovery and
Resolution of credit institutions and investment services
companies (in force since June 20, 2015), is determined
by the Management Committee of the DGF and is
established based on the guaranteed deposits of each
entity and their risk profile. The annual contribution to be
made by the entities to this fund is determined by the
Management Committee of the FGD, and consists of the
contribution based on the guaranteed deposits of each
entity corrected for their risk profile, which includes the
phase of the economic cycle and the impact of pro-
cyclical contributions, according to section 3 of article 6
of the Royal Decree-Law 16/2011.
The purpose of the FGD is to guarantee deposits, both
monetary and in securities, in credit institutions up to the
limit set forth in the mentioned Royal Decree-Law. The
expense incurred by the contributions accrued to this
organism in the year 2024 has amounted to EUR 16
million (EUR 247 million in the year 2023), after the
required amount by the current legislation has been
reached, which are recorded under ‘Other operating
expenses’ in the profit and loss account attached (see
note 41).
ii. National Resolution Fund
Law 11/2015 regulates the creation of the National
Resolution Fund, whose financial resources should
reach, by 31 December 2024, at least 1% of the amount
of secured deposits, through contributions from credit
institutions and investment firms established in Spain.
The details of the calculation of contributions to this
Fund is regulated by Commission Delegated Regulation
(EU) 2015/63 of 21 October 2014 and is calculated by
the Orderly Banking Resolution Fund, on the basis of the
information provided by each entity.
iii. Single Resolution Fund
On January 1, 2016, the Single Resolution Fund (SRF),
which was implemented by Regulation (EU) No.
806/2014 of the European Parliament and of the
Council, became operational. The rules governing the
banking union provide that banks will pay contributions
to the SRF over eight years.
The Single Resolution Board (SRB) is responsible for
calculating the contributions to be made by credit
institutions and investment firms to the SRF. These
contributions are based, as of fiscal year 2016, on: (a) a
flat-rate contribution (or base annual contribution), pro
rata with respect to the total liabilities, excluding own
funds, guaranteed deposits of all institutions authorized
in the territory of the participating member states; and
(b) a risk-adjusted contribution, which will be based on
the criteria set out in Article 103(7) of Directive 2014/59/
EU, taking into account the principle of proportionality,
without creating distortions between structures of the
banking sector of the member states. The amount of this
contribution will accrue from the 2016 financial year, on
an annual basis.
During 2024 it was confirmed that no request for
contributions to the SRF would be issued for this year, so
there has been no expenditure incurred in 2024 for
contributions made to the National Resolution Fund and
the Single Resolution Fund (235 million euros in 2023)
This expenditure was reflected in 2023 under the
heading ‘Other operating expenses’ of the income
statement (see note 41.b).
Likewise, in 2023 Banco Santander acquired an
Irrevocable Payment Commitment (IPC) in favor of the
Single Resolution Fund for EUR 120 million. This
commitment is guaranteed by constituting a cash
deposit of the same amount, delivered as a guarantee
that was recorded in the Balance Sheet Assets for which,
in accordance with the standard, no provision has been
recorded.
i) Merger by absorption
Cross-border extra-European merger by absorption
between Banco Santander, S.A. (absorbing company)
and Parasant SA and SIB Besaya, S.L. Unipersonal
(absorbed companies).
On April 29, 2024, the members of the respective boards
of directors of Banco Santander, S.A. (as the absorbing
company) and Parasant SA and SIB Besaya, S.L.
Unipersonal (as the absorbed companies) drafted and
signed a joint cross-border extra-European merger
project (as Parasant SA is a Swiss company, despite SIB
17
Besaya, S.L. Unipersonal being a Spanish national
company).
Under Articles 53.1 and 55 of RD 5/2023 of June 28,
transposing European Union Directives on structural
modifications of commercial companies (“RDLME”), it
was not necessary for the general meeting (or, where
applicable, the sole shareholder) of the absorbed
companies to approve the merger, as they are wholly
owned by Banco Santander, S.A., directly in the case of
Parasant SA, and indirectly through Parasant SA in the
case of SIB Besaya, S.L. Unipersonal. Nor was it
necessary for the shareholders' meeting of Banco
Santander, S.A. to approve it, as shareholders
representing at least 1% of the share capital did not
require it, in accordance with Article 55.1 of the RDLME.
Consequently, the board of directors of Banco Santander,
S.A. on June 25, 2024, approved the joint merger project
and the merger in question.
Once the mandatory authorizations have been obtained,
the corresponding merger deed was granted on
December 4, 2024, and, upon its registration in the
Commercial Registry of Madrid and Cantabria, the
dissolution without liquidation of Parasant SA and SIB
Besaya, S.L. Unipersonal occurred, with effect from
January 1, 2024, and the universal transfer of all their
respective assets to Banco Santander SA, which acquired
them by universal succession and without interruption. It
is noteworthy that the merger, for accounting purposes,
has been recorded by Banco Santander, S.A. in 2024.
Since the absorbed companies were entirely owned by
Banco Santander, S.A., directly in the case of Parasant
SA, and indirectly in the case of SIB Besaya, S.L.
Unipersonal, in accordance with Article 53 of the RDLME,
the Bank did not increase capital. With the merger
becoming effective on December 4, 2024, all shares and
interests of the absorbed companies were fully
amortized, extinguished, and nullified.
The merger balance sheets considered were those
included in the annual accounts for the fiscal year ended
December 31, 2023, prepared by the management
bodies of each of the companies involved in the merger.
The merger balance sheets of Banco Santander, S.A.,
Parasant SA, and SIB Besaya, S.L. Unipersonal were duly
verified by their respective auditors.
In accordance with the applicable accounting
regulations, for accounting purposes, January 1, 2024,
was set as the date from which the operations of the
absorbed companies were to be considered performed
by Banco Santander, S.A.
Furthermore, the aforementioned operation constitutes
a merger regulated under Article 76.1.c) of Law 27/2014,
of November 27, on Corporate Tax (“LIS”). In accordance
with Article 89.1 of the LIS, the merger was subject to
the tax regime established in Chapter VII of Title VII and
in the second additional provision of the LIS, as well as in
Articles 19.2.1º and 45, paragraph I.B.10 of the
Consolidated Text of the Transfer Tax and Stamp Duty
Law, approved by Royal Legislative Decree 1/1993, of
September 24. The information required in Article 86.1
of the aforementioned law regarding the merger is
included in this report (Annex VIII).
Below are the balance sheets of the absorbed companies
as of December 31, 2023:
PARASANT SA - (Thousand Swiss francs)
ASSETS
2023
EQUITY AND
LIABILITIES
2023
NON-CURRENT
ASSETS
1,081,281
EQUITY
1,193,575
Long-term
investments in Group
and associated
companies
1,081,281
SHAREHOLDERS
EQUITY
1,193,575
Capital
1,215,000
Legal reserves
151,052
Reserves
(171,183)
Loss of the period
(1,294)
CURRENT ASSETS
112,334
CURRENT
LIABILITIES
40
Cash and Cash
Equivalents
3,120
Accrual accounts
40
Short-term
investments in Group
and associated
companies (Loans to
companies)
108,926
Accrual adjustments
288
TOTAL ASSETS
1,193,615
TOTAL EQUITY AND
LIABILITIES
1,193,615
SIB BESAYA, S.L.U - (Thousand euros)
ASSETS
2023
EQUITY AND
LIABILITIES
2023
NON-CURRENT
ASSETS
430,320
EQUITY
477,812
Long-term
investments in Group
and associated
companies
430,320
SHREHOLDERS
EQUITY
477,812
Capital
7,579
Reserves
183,330
Loss from previous
periods
(21,698)
Other partner
contributions
303,105
Profit of the period
5,496
CURRENT ASSETS
47,587
CURRENT
LIABILITIES
95
Short-term
investments in Group
and associated
companies (Loans to
companies)
45,084
Short-term debts
with Group and
associated
companies
64
Cash and Cash
equivalents
2,503
Trade creditors and
other Accounts
payables
31
TOTAL ASSETS
477,907
TOTAL EQUITY AND
LIABILITIES
477,907
18
In accordance with the provisions of the applicable
regulations, as a result of the accounting record of the
aforementioned merger by absorption transaction
carried out by the Bank in the financial year 2024, an
increase in the Bank's voluntary reserves in that year
amounted to 166 million euros was evident due to the
decline in the participation of the companies acquired
(see note 29).
j) Events after the reporting period
On 20 January 2025, Banco Santander, S.A. prepaid all
the Tier 1 Contingently Convertible Preferred Securities
with ISIN code XS179325004 and common code
179325004 in circulation, for a total nominal amount of
EUR 187.6 million  and which trade on the Irish Stock
Market 'Global Exchange Market' (the 'PPCC').
Under the authorization of the 2023 annual general
meeting and also according to the 2024 shareholder
remuneration policy, on 4 February 2025 the board
resolved to execute a new share buyback programme for
a maximum amount of approximately EUR 1,587 million
The appropriate regulatory authorization has already
been obtained and the execution of which began on 6
February 2025.
2. Accounting policies
The following accounting principles, policies and
measurement criteria have been applied in the
preparation of the financial statements:
a) Foreign currency transactions
Banco Santander’s functional and presentation currency
is the euro.   Therefore, all balances and transactions
denominated in currencies other than the euro are
deemed to be denominated in foreign currency.
The balances in the financial statements whose
functional currency is not the euro are translated to
euros as follows:
Assets and liabilities, at the closing rates.
Income and expenses, at the average exchange rates
for the year.
Equity items, at the historical exchange rates.
In general, balances denominated in foreign currencies,
including those branches in countries outside the
Monetary Union, have been converted to euros using the
official average exchange rates of the Spanish spot
currency market (through the US dollar's quotation on
local markets, for non-monetary currencies listed on the
Spanish market) at the end of each fiscal year.
The exchange differences arising on the translation of
foreign currency balances to the functional currency are
generally recognised at their net amount under
'Exchange differences, net' in the income statement,
except for exchange differences arising on financial
instruments at fair value through profit or loss, which
are recognised in the income statement without
distinguishing them from other changes in fair value,
and for exchange differences arising on non-monetary
items measured at fair value through equity, which are
recognised under 'Other comprehensive income–Items
that may be reclassified to profit or loss–Exchange
differences' except for exchange differences on equity
instruments, where the option to irrevocably elect to be
measured at fair value through changes in accumulated
other comprehensive income, which are recognised in
accumulated 'Other Comprehensive Income - Items not
to be reclassified to profit or loss - Changes in fair value
of equity instruments measured at fair value' through
other comprehensive income (see note 25).
b) Investments in subsidiaries, joint ventures and
associates
Group entities are those over which the Bank has the
capacity to exercise control; capacity which is generally
but not exclusively manifested by the direct or indirect
ownership of at least 50% of the voting rights of the
investees or, even if this percentage is lower or zero, if,
as in the case of agreements with their shareholders, the
Bank is granted such control.
Control is understood to be the power to direct the
financial and operating policies, by law, by statute or by
agreement, of an entity in order to obtain benefits from
its activities.
Joint ventures are deemed to be entities that are not
subsidiaries but which are jointly controlled by two or
more unrelated entities. This is evidenced by contractual
arrangements whereby two or more parties have
interests in entities so that decisions about the relevant
activities require the unanimous consent of all the
parties sharing control.
Associates are entities over which Banco Santander is in
a position to exercise significant influence, but not
control or joint control. It is presumed that Banco
Santander exercises significant influence if it holds 20%
or more of the voting power of the investee.
The shareholdings in group, multi-group and associated
entities, are presented on the balance sheet at their net
acquisition cost of any impairments that, where relevant,
those shares may have suffered.
Where there is evidence of impairment of these shares,
the amount of such deterioration is equivalent to the
difference between their recoverable amount and their
book value. Impairment losses are recorded under the
heading ‘Impairment or reversal of impairment of
investments in subsidiaries, joint ventures and
associates’ in the profit and loss account.
19
Appendices I and II contain significant information on
these companies. In addition, note 13 provides
information on the most significant acquisitions and
disposals in 2024 and 2023.
c) Classification of financial instruments
A financial instrument is any contract that gives rise to a
financial asset of one entity and a financial liability or
equity instrument of another entity.
The following transactions are not treated for accounting
purposes as financial instruments:
Investments in subsidiaries, associates and joint
ventures (see note 13).
Rights and obligations under employee benefit plans
(see note 23).
Contracts and obligations relating to employee
remuneration based on own equity instruments  
(see note 30).
i. Classification of financial assets for measurement
purposes
Financial assets are initially classified into the various
categories used for management and measurement
purposes, unless they have to be presented as 'Non-
current assets held for sale' or they relate to 'Cash, cash
balances at central banks and other deposits on
demand', 'Changes in the fair value of hedged items in
portfolio hedges of interest rate risk (asset side)',
'Hedging derivatives and Investments', which are
reported separately.
Classification of financial instruments: the classification
criteria for financial assets depends on the business
model for their management and the characteristics of
their contractual flows.
Banco Santander´s business models refer to the way in
which it manages its financial assets to generate cash
flows. In defining these models , the Bank takes into
account the following factors:
How key entity staff are assessed and reported on
the performance of the business model and the
financial assets held in the business model.
The risks that affect the performance of the business
model (and the financial assets held in the business
model) and, specifically, the way in which these risks
are managed.
How business managers are remunerated.
The frequency, the calendar and volume of sales in
previous years, as well as expectations of future
sales and the reasons of the sales.
The analysis of the characteristics of the contractual
flows of financial assets requires an assessment of the
congruence of these flows with a basic loan agreement.
Banco Santander determines if the contractual cash
flows of its financial assets that are only principal and
interest payments on the outstanding principal amount
at the beginning of the transaction. This analysis takes
into consideration four factors (performance, clauses,
contractually linked products and currencies).
Furthermore, among the most significant judgements
used by  Banco Santander in carrying out this analysis,
the following ones are included:
The return on the financial asset, in particular in
cases of periodic interest rate adjustments where the
term of the reference rate does not coincide with the
frequency of the adjustment. In these cases, an
assessment is made to determine whether or not the
contractual cash flows differ significantly from the
flows without this change in the time value of
money, establishing a tolerance level of 5%.
When contractual clauses that may modify the cash
flows of the financial asset exist, the structure of the
cash flows before and after the activation of such
clauses is analysed, regardless of the probability of
occurrence of the contingent event. The evaluation of
contractual flows of financial assets with
characteristics associated with ESG is included in this
analysis.
Financial assets whose cash flows have different
priority for payment due to a contractual link to
underlying assets (e.g. securitisations) require a
look-through analysis by the Bank so as to review
that both the financial asset and the underlying
assets are only principal and interest payments and
that the exposure to credit risk of the set of
underlying assets belonging to the tranche analysed
is less than or equal to the exposure to credit risk of
the set of underlying assets of the instrument.
Depending on these factors, the asset can be measured
at amortised cost, at fair value with changes in other
comprehensive income, or at fair value with changes
through profit and loss. Bank of Spain Circular 4/2017
also establishes an option to designate an instrument at
fair value with changes in profit or loss, when doing so
eliminates or significantly reduces a measurement or
recognition inconsistency (sometimes referred to as
'accounting asymmetry') that would otherwise arise
from measuring assets or liabilities or recognising gains
and losses on different bases.
Banco Santander uses the following criteria for the
classification of the financial debt instruments:
20
Amortised cost: financial instruments under a
business model whose objective is to collect
principal and interest flows, over which there is no
significant unjustified sales and fair value is not a key
element in the management of these assets and
contractual conditions they give rise to cash flows on
specific dates, which are only payments of principal
and interest on the outstanding principal amount. In
this sense, unjustified sales are considered to be
those other than those related to an (i) increase in
the credit risk of the asset, (ii) unanticipated funding
needs (stress case scenarios) and (iii) those close to
maturity . Additionally, the characteristics of its
contractual flows represent substantially a 'basic
financing agreement'.
Fair value with changes in other comprehensive
income: financial instruments held in a business
model whose objective is to collect principal and
interest cash flows and the sale of these assets,
where fair value is a key factor in their management.
Additionally, the contractual cash flow
characteristics substantially represent a 'basic
financing agreement'.
Fair value with changes in profit or loss: financial
instruments included in a business model whose
objective is not obtained through the above
mentioned models, where fair value is a key factor in
managing of these assets, and financial instruments
whose contractual cash flow characteristics do not
substantially represent a 'basic financing
agreement'. In this section it can be enclosed the
portfolios classified under 'Financial assets held for
trading', 'Non-trading financial assets mandatorily at
fair value through profit or loss' and 'Financial assets
at fair value through profit or loss'. In this regard,
most of the financial assets presented in the
category of 'Financial assets designated at value
reasonable with change in results' are instruments
financial services that, not being part of the portfolio
of negotiation, are contracted jointly with other
financial instruments that are recorded in the
category of 'held for trading', and that by both are
recorded at fair value with changes in results, so your
record in any other category would produce
accounting asymmetries.
Equity instruments will be classified at fair value under
Bank of Spain Circular 4/2017 with changes in profit or
loss, unless the Bank, decides, for non-trading assets, to
classify them at fair value with changes in other
comprehensive income (irrevocably) at initial
recognition.
ii. Classification of financial assets for presentation
purposes
Financial assets are classified by nature into the
following items in the balance sheet:
Cash, cash balances at Central Banks and other
deposits on demand: cash balances and balances
receivable on demand relating to deposits with
central banks and credit institutions.
Loans and advances: includes the debit balances of
all credit and loans granted by the Bank, other than
those represented by securities, as well as finance
lease receivables and other debit balances of a
financial nature in favour of the Bank, such as
cheques drawn on credit institutions, balances
receivable from clearing houses and settlement
agencies for transactions on the stock exchange and
organised markets, bonds given in cash, capital calls,
fees and commissions receivable for financial
guarantees and debit balances arising from
transactions not originating in banking transactions
and services, such as the collection of rentals and
similar items. They are classified, on the basis of the
institutional sector to which the debtor belongs, into:
Central banks: credit of any nature, including
deposits and money market transactions
received from the Bank of Spain or other central
banks.
21
Credit institutions: credit of any nature, including
deposits and money market transactions, in the
name of credit institutions.
Customers: includes the remaining credit,
including money market transactions through
central counterparties.
Debt securities: bonds and other securities that
represent a debt for their issuer, that generate an
interest return, and that are in the form of
certificates or book entries.
Equity instruments: financial instruments issued by
other entities, such as shares, which have the nature
of equity instruments for the issuer, other than
investments in subsidiaries, joint ventures or
associates. Investment fund units are included in this
item.
Derivatives: includes the fair value in favour of the
Bank of derivatives which do not form part of hedge
accounting, including embedded derivatives
separated from hybrid financial instruments.
Repurchase agreements and reverse repurchase
agreements: Purchases of financial instruments
under a non-optional resale (repurchase) agreement
at a fixed price (repos) are recognised in the
consolidated balance sheet as financing granted,
based on the nature of the debtor, under 'Loans and
advances with central banks', 'Loans and advances to
credit institutions' or 'Loans and advances to
customers. Differences between the purchase and
sale prices are recognised as interest over the
contract term.
Changes in the fair value of hedged items in portfolio
hedges of interest rate risk: this item is the balancing
entry for the amounts credited to the income
statement in respect of the measurement of the
portfolios of financial instruments which are
effectively hedged against interest rate risk through
fair value hedging derivatives.
Hedging derivatives: Includes the fair value in favour
of the Bank derivatives, including embedded
derivatives separated from hybrid financial
instruments, designated as hedging instruments in
hedge accounting.
iii. Classification of financial liabilities for measurement
purposes
Financial liabilities are initially classified into the various
categories used for management and measurement
purposes, unless they have to be presented as 'Liabilities
associated with non-current assets held for sale' or they
relate to 'Hedging derivatives' or changes in the fair
value of hedged items in portfolio hedges of interest rate
risk (liability side), which are reported separately.
In most cases, changes in the fair value of financial
liabilities designated at fair value through profit or loss,
caused by the entity's credit risk, are recognized in other
comprehensive income.
Financial liabilities are included for measurement
purposes in one of the following categories:
Financial liabilities held for trading (at fair value
through profit or loss): this category includes
financial liabilities incurred for the purpose of
generating a profit in the near term from fluctuations
in their prices, financial derivatives not designated as
hedging instruments, and financial liabilities arising
from the outright sale of financial assets acquired
under reverse repurchase agreements ('reverse
repos') or borrowed (short positions).
Financial liabilities designated at fair value through
profit or loss: financial liabilities are included in this
category when they provide more relevant
information, either because this eliminates or
significantly reduces recognition or measurement
inconsistencies (accounting mismatches) that would
otherwise arise from measuring assets or liabilities
or recognising the gains or losses on them on
different bases, or because a group of financial
liabilities or financial assets and liabilities is
managed and its performance is evaluated on a fair
value basis, in accordance with a documented risk
management or investment strategy, and
information about the group is provided on that basis
to the Bank's key management personnel.
Liabilities may only be included in this category on
the date when they are incurred or originated.
Financial liabilities at amortised cost: financial
liabilities, irrespective of their instrumentation and
maturity, not included in any of the above-
mentioned categories which arise from the ordinary
borrowing activities carried on by financial
institutions.
iv. Classification of financial liabilities for presentation
purposes
Financial liabilities are classified by nature into the
following items in the balance sheet:
Deposits: includes all repayable balances received in
cash by the Bank, other than those instrumented as
marketable securities and those having the
substance of subordinated liabilities (amount of the
loans received, which for credit priority purposes are
after common creditors), except for the debt
instruments. This item also includes cash bonds and
cash consignments received the amount of which
may be invested without restriction. Deposits are
classified on the basis of the creditor’s institutional
sector into:
22
Central banks: deposits of any nature, including
credit received and money market transactions
received from the Bank of Spain or other central
banks.
Credit institutions: deposits of any nature,
including credit received and money market
transactions in the name of credit institutions.
Customer: includes the remaining deposits,
including money market transactions through
central counterparties.
Marketable debt securities: includes the amount of
bonds and other debt represented by marketable
securities, other than those having the substance of
subordinated liabilities (amount of the loans
received, which for credit priority purposes are after
common creditors, and includes the amount of the
financial instruments issued by the Bank which,
having the legal nature of capital, do not meet the
requirements to qualify as equity, such as certain
preferred shares issued). This item includes the
component that has the consideration of financial
liability of the securities issued that are compound
financial instruments.
Derivatives: includes the fair value, with a negative
balance for Banco Santander, separated from the
host contract, which do not form part of hedge
accounting.
Short positions: includes the amount of financial
liabilities arising from the outright sale of financial
assets acquired under reverse repurchase
agreements or borrowed.
Other financial liabilities: includes the amount of
payment obligations having the nature of financial
liabilities not included in other items (includes,
among others, the balance of lease liabilities), and
liabilities under financial guarantee contracts, unless
they have been classified as non-performing.
Repurchase agreements and reverse repurchase
agreements: Sales of financial instruments under a
non-optional resale (repurchase) agreement at a
fixed price (repos) are recognised in the consolidated
balance sheet as financing received, based on the
nature of the creditor, under 'Deposits from central
banks', 'Deposits from credit institutions' or
'Customer deposits'. Differences between the
purchase and sale prices are recognised as interest
over the contract term.
Changes in the fair value of hedged items in portfolio
hedges of interest rate risk: this item is the balancing
entry for the amounts charged to the income
statement in respect of the measurement of the
portfolios of financial instruments which are
effectively hedged against interest rate risk through
fair value hedging derivatives.
Hedging derivatives: includes the fair value of the
Bank’s liability in respect of derivatives, including
embedded derivatives separated from hybrid
financial instruments, designated as hedging
instruments in hedge accounting.
The preference shares contingently convertible into
ordinary shares eligible as Additional Tier 1 capital
(PPCC) -perpetual shares, which may be repurchased
by the issuer in certain circumstances, the interest on
which is discretionary, and would convert into
variable number of newly issued ordinary shares if
the capital ratio of the Bank or its consolidated group
falls below a given percentage (trigger event), as
those two terms are defined in the related issue
prospectuses are recognised for accounting purposes
by the Bank as compound instruments. The liability
component reflects the issuer’s obligation to deliver
a variable number of shares and the equity
component reflects the issuer’s discretion in relation
to the payment of the related coupons. In order to
effect the initial allocation, the Bank estimates the
fair value of the liability as the amount that would
have to be delivered if the trigger event were to
occur immediately and, accordingly, the equity
component, calculated as the residual amount, is
zero. In view of the aforementioned discretionary
nature of the payment of the coupons, they are
deducted directly from equity.
Capital perpetual preference shares (PPCA), with the
possibility of purchase by the issuer in certain
circumstances, whose remuneration is discretionary,
and which will be amortised permanently, totally or
partially, in the event that the bank or its
consolidated group submits a capital ratio lesser
than a certain percentage (trigger event), as defined
in the corresponding prospectuses, are accounted for
by the Bank as equity instruments.
Derivatives embedded in other financial instruments
or in other host contracts are accounted for
separately as derivatives if their risks and
characteristics are not closely related to those of the
host contracts, provided that the host contracts are
not classified as financial assets/liabilities
designated at fair value through profit or loss or as
'Financial assets/liabilities held for trading'.
d) Measurement of financial assets and liabilities
and recognition of fair value changes
In general, financial assets and liabilities are initially
recognised at fair value which, in the absence of
evidence to the contrary, is deemed to be the transaction
price.
In this regard, Bank of Spain Circular 4/2017 states that
regular way purchases or sales of financial assets shall
be recognised and derecognised on the trade date or on
the settlement date. Banco Santander has opted to make
such recognition on the trading date or settlement date,
23
depending on the convention of each of the markets in
which the transactions are carried out. For example, in
relation to the purchase or sale of debt securities or
equity instruments traded in the Spanish market,
securities market regulations stipulate their effective
transfer at the time of settlement and, therefore, the
same time has been established for the accounting
record to be made.
The fair value of instruments not measured at fair value
through profit and loss is adjusted by transaction costs.
Subsequently, and on the occasion of each accounting
close, they are valued in accordance with the following
criteria:
i. Measurement of financial assets
Financial assets are measured at fair value are valued
mainly at their fair value without deducting any
transaction cost for their sale.
The fair value of a financial instrument on a given date is
taken to be the price that would be received to sell an
asset or paid to transfer a liability in an orderly
transaction between market participants. The most
objective and common reference for the fair value of a
financial instrument is the price that would be paid for it
on an active, transparent and deep market (quoted price
or market price). At 31 December 2024, there were no
significant investments in quoted financial instruments
that had ceased to be recognised at their quoted price
because their market could not be deemed to be active.
If there is no market price for a given financial
instrument, its fair value is estimated on the basis of the
price established in recent transactions involving similar
instruments and, in the absence thereof, of valuation
techniques commonly used by the international financial
community, taking into account the specific features of
the instrument to be measured and, particularly, the
various types of risk associated with it.
All derivatives are recognised in the balance sheet at fair
value from the trade date. If the fair value is positive,
they are recognised as an asset and if the fair value is
negative, they are recognised as a liability. The fair value
on the trade date is deemed, in the absence of evidence
to the contrary, to be the transaction price. The changes
in the fair value of derivatives from the trade date are
recorded in the   income statement. Specifically,   the fair
value of financial derivatives traded in organised
markets included in the portfolios of financial assets or
liabilities held for trading is deemed to be their daily
quoted price and if, for exceptional reasons, the quoted
price cannot be determined on a given date, these
financial derivatives are measured using methods similar
to those used to measure derivatives.
The fair value of derivatives is taken to be the sum of the
future cash flows arising from the instrument,
discounted to present value at the date of measurement
(present value or theoretical close) using valuation
techniques commonly used by the financial markets: net
present value, option pricing models and other methods.
The amount of debt securities and loans and advances
under a business model whose objective is to collect the
principal and interest flows are valued at their amortised
cost, as long as they comply with the 'SPPI' (Solely
Payments of Principal and Interest) test, using the
effective interest rate method in their determination.
Amortised cost refers to the acquisition cost of a
corrected financial asset or liability (more or less, as the
case may be) for repayments of principal and the part
systematically charged to the income statement of the
difference between the initial cost and the
corresponding reimbursement value at expiration. In the
case of financial assets, the amortised cost includes, in
addition, the corrections to their value due to the
impairment. In the loans and advances covered in fair
value hedging transactions, the changes that occur in
their fair value related to the risk or the risks covered in
these hedging transactions are recorded.
The effective interest rate is the discount rate that
exactly matches the carrying amount of a financial
instrument to all its estimated cash flows of all kinds
over its remaining life.
For fixed rate financial instruments, the effective interest
rate coincides with the contractual interest rate
established on the acquisition date plus, where
applicable, the fees and transaction costs that, because
of their nature, form part of their financial return. In the
case of floating rate financial instruments, the effective
interest rate coincides with the rate of return prevailing
in all connections until the next benchmark interest reset
date.
Equity instruments and contracts related with these
instruments are measured at fair value. However, in
certain circumstances the Bank estimates cost value as a
suitable estimate of the fair value. This can happen if the
recent event available information is not enough to
measure the fair value or if there is a broad range of
possible measures and the cost value represents the
best estimates of fair value within this range.
The amounts at which the financial assets are recognised
represent, in all material respects, the Bank´s maximum
exposure to credit risk at each reporting date. Also Banco
Santander has received collateral and other credit
enhancements to mitigate its exposure to credit risk,
which consist mainly of mortgage guarantees, cash
collateral, equity instruments and personal security,
assets leased out under finance lease and full-service
lease agreements, assets acquired under repurchase
agreements, securities loans and credit derivatives.
24
ii. Measurement of financial liabilities
In general, financial liabilities are measured at amortised
cost, as defined above, except for those included under
'Financial liabilities held for trading' and 'Financial
liabilities designated at fair value through profit or loss'
and financial liabilities designated as hedged items (or
hedging instruments) in fair value hedges, which are
measured at fair value. The changes in credit risk arising
from financial liabilities designated at fair value through
profit or loss are recognised in accumulated other
comprehensive income, unless they generate or increase
an accounting mismatch, in which case changes in the
fair value of the financial liability in all respects are
recognised in the income statement.
iii. Valuation techniques
The financial instruments at fair value determined on the
basis of published price quotations in active markets
(level 1) include government debt securities, private-
sector debt securities, derivatives traded in organised
markets, securitised assets, shares, short positions and
fixed-income securities issued.
In cases where price quotations cannot be observed,
management makes its best estimate of the price that
the market would set, using its own internal models,
described in note 48. In most cases, these internal
models use data based on observable market
parameters as significant inputs (level 2) and, in cases,
they use significant inputs not observable in market data
(level 3). In order to make these estimates, various
techniques are employed, including the extrapolation of
observable market data. The best evidence of the fair
value of a financial instrument on initial recognition is
the transaction price, unless the fair value of the
instrument can be obtained from other market
transactions performed with the same or similar
instruments or can be measured by using a valuation
technique in which the variables used include only
observable market data, mainly interest rates.
iv. Recognition of fair value changes
As a general rule, changes in the carrying amount of
financial assets and liabilities are recognised in the
income statement. A distinction is made between the
changes resulting from the accrual of interest and
similar items, (which are recognised under Interest
income or Interest expense, as appropriate), and those
arising for other reasons, which are recognised at their
net amount under 'Gains/losses on financial assets and
liabilities'.                                                   
Adjustments due to changes in fair value arising from:
'Financial assets at fair value with changes in other
comprehensive income' are recorded temporarily, in
the case of debt instruments in 'Other
comprehensive income - Elements that can be
reclassified to profit or loss - Financial assets at fair
value with changes in other comprehensive income',
while in the case of equity instruments are recorded
in 'other comprehensive income - Elements that will
not be reclassified to line item - Changes in the fair
value of equity instruments valued at fair value with
changes in other comprehensive income'.
Exchange differences on debt instruments measured
at fair value with changes in other comprehensive
income are recognised under 'Exchange Differences,
net' of the income statement. Exchange differences
on equity instruments, in which the irrevocable
option of being measured at fair value with changes
in other comprehensive income has been chosen, are
recognised in 'Other comprehensive income - Items
that will not be reclassified to profit or loss -
Changes in the fair value of equity instruments
measured at fair value with changes in other
comprehensive income'.
Items charged or credited to 'Items that may be
reclassified to profit or loss – Financial assets at fair
value through other comprehensive income' and
'Other comprehensive income – Items that may be
reclassified to profit or loss – Exchange differences in
equity' remain in the Bank´s equity until the asset
giving rise to them is impaired or derecognised, at
which time they are recognised in the income
statement.
Unrealized capital gains on financial assets at fair
value through other comprehensive income
classified as 'Non-current assets held for sale'
because they form part of a disposal group or a
discontinued operation that  are recorded in the
equity balancing entry 'Other accumulated
comprehensive income - Items that can be
reclassified in income - Non-current assets as held
for sale.
v. Hedging transactions
Banco Santander uses financial derivatives for the
following purposes: i) to facilitate these instruments to
customers who request them in the management of
their market and credit risks; ii) to use these derivatives
in the management of the risks of the Group entities’
own positions and assets and liabilities (hedging
derivatives); and iii) to obtain gains from changes in the
prices of these derivatives (derivatives).
Financial derivatives that do not qualify for hedge
accounting are treated for accounting purposes as
trading derivatives. Additionally, certain financial assets
and liabilities can be designated as hedging instruments
to cover exchange rate risk.
25
A derivative qualifies for hedge accounting if all the
following conditions are met:
1. The derivative hedges one of the following three
types of exposure:
a. Changes in the fair value of assets and liabilities,
as well as firm commitments, due to
fluctuations, among others, in the interest rate
and/or exchange rate to which the position or
balance to be hedged is subject (fair value
hedge).
b. Changes in the estimated cash flows arising from
assets and liabilities, commitments and highly
probable forecast transactions (cash flow hedge).
c. The net investment in a foreign operation (hedge
of a net investment in a foreign operation).
2. It is effective in offsetting exposure inherent in the
hedged item or position throughout the expected
term of the hedge, which means that:
a. At the date of arrangement the hedge is
expected, under normal conditions, to be highly
effective (prospective effectiveness).
b. There is sufficient evidence that the hedge was
actually effective during the whole life of the
hedged item or position (retrospective
effectiveness). To this end, the Bank checks that
the results of the hedge were within a range of
80% to 125% of the results of the hedged item.
3. There must be adequate documentation evidencing
the specific designation of the financial derivative to
hedge certain balances or transactions and how this
hedge was expected to be achieved and measured,
provided that this is consistent with the Bank’s
management of own risks.
The changes in value of financial instruments qualifying
for hedge accounting are recognised as follows:
a. In fair value hedges, the gains or losses arising on
both the hedging instruments and the hedged
items attributable to the type of risk being
hedged are recognised directly in the income
statement.
b. In fair value hedges of interest rate risk on a
portfolio of financial instruments, the gains or
losses that arise on measuring the hedging
instruments are recognised directly in the  
income statement, whereas the gains or losses
due to changes in the fair value of the hedged
amount (attributable to the hedged risk) are
recognised in the income statement with a
balancing entry under Changes in the fair value
of hedged items in portfolio hedges of interest
rate risk on the asset or liability side of the
balance sheet, as appropriate.
c. In cash flow hedges, the effective portion of the
change in value of the hedging instrument is
recognised temporarily in Other comprehensive
income – under Items that may be reclassified to
profit or loss – Hedging derivatives – Cash flow
hedges (effective portion) until the covered
element affects the results, when it is recognised
in the income statement, unless, if the forecast
transactions result in the recognition of non-
financial assets or liabilities, it is included in the
cost of the non-financial asset or liability.
d. In hedges of a net investment in a foreign
operation, the gains or losses attributable to the
portion of the hedging instruments qualifying as
an effective hedge are recognised temporarily in
Other comprehensive income under Items that
may be reclassified to profit or loss – Hedges of
net investments in foreign operations until the
gains or losses – on the hedged item are
recognised in profit or loss.
e. The ineffective portion of the gains or losses on
the hedging instruments of cash flow hedges and
hedges of a net investment in a foreign operation
is recognised directly under 'Gains/losses on
financial assets and liabilities (net)' in the
income statement, in Gains or losses from hedge
accounting, net.
If a derivative designated as a hedge no longer meets the
requirements described above due to expiration,
ineffectiveness or for any other reason, the derivative is
classified for accounting purposes as a trading
derivative.
When fair value hedge accounting is discontinued, the
adjustments previously recognised on the hedged item
are amortised to profit or loss at the effective interest
rate recalculated at the date of hedge discontinuation.
The adjustments must be fully amortised at maturity.
When cash flow hedge accounting is discontinued, any
cumulative gain or loss on the hedging instrument
recognised in equity under other comprehensive income
'Items that may be reclassified to profit or loss' (from the
period when the hedge was effective) remains in this
equity item until the forecast transaction occurs, at
which time it is recognised in profit or loss, unless the
transaction is no longer expected to occur, in which case
the cumulative gain or loss is recognised immediately in
profit or loss.
e) Derecognition of financial assets and liabilities
The accounting treatment of transfers of financial assets
depends on the extent to which the risks and rewards
associated with the transferred assets are transferred to
third parties:
26
1. If the Bank transfers substantially all the risks and
rewards to third parties unconditional -sale of
financial assets, sale of financial assets under an
agreement to repurchase them at their fair value at
the date of repurchase, sale of financial assets with a
purchased call option or written put option that is
deeply out of the money, securitisation of assets in
which the transferor does not retain a subordinated
debt or grant any credit enhancement to the new
holders, and other similar cases-, the transferred
financial asset is derecognised and any rights or
obligations retained or created in the transfer are
recognised simultaneously.
2. If the Bank retains substantially all the risks and
rewards associated with the transferred financial
asset -sale of financial assets under an agreement to
repurchase them at a fixed price or at the sale price
plus interest, a securities lending agreement in
which the borrower undertakes to return the same or
similar assets, and other similar cases-, the
transferred financial asset is not derecognised and
continues to be measured by the same criteria as
those used before the transfer. However, the
following items are recognised:
a. An associated financial liability, which is
recognised for an amount equal to the
consideration received and is subsequently
measured at amortised cost, unless it meets the
requirements for classification under 'Financial
liabilities designated at fair value through profit
or loss'.
b. The income from the transferred financial asset
not derecognised and any expense incurred on
the new financial liability, without offsetting.
3. If the Bank neither transfers nor retains substantially
all the risks and rewards associated with the
transferred financial asset -sale of financial assets
with a purchased call option or written put option
that is not deeply in or out of the money,
securitisation of assets in which the transferor
retains a subordinated debt or other type of credit
enhancement for a portion of the transferred asset,
and other similar cases- the following distinction is
made:
a. If the transferor does not retain control of the
transferred financial asset, the asset is
derecognised and any rights or obligations
retained or created in the transfer are recognised.
b. If the transferor retains control of the transferred
financial asset, it continues to recognise it for an
amount equal to its exposure to changes in value
and recognises a financial liability associated
with the transferred financial asset. The net
carrying amount of the transferred asset and the
associated liability is the amortised cost of the
rights and obligations retained, if the transferred
asset is measured at amortised cost, or the fair
value of the rights and obligations retained, if the
transferred asset is measured at fair value.
Accordingly, financial assets are only derecognised when
the rights to the cash flows they generate have expired
or when substantially all the inherent risks and rewards
have been transferred to third parties. Similarly, financial
liabilities are only derecognised when the obligations
they generate have been extinguished or when they are
acquired with the intention either to cancel them or to
resell them.
Regarding contractual modifications of financial assets ,
the Bank has differentiated them into two main
categories in relation to the conditions under which a
modification leads to the disposal of the financial asset
(and the recognition of a new financial asset) and those
under which the accounting of the original financial
instrument with the modified terms is maintained:
Contractual modifications for commercial or market
reasons, which are generally carried out at the
request of the debtor to apply current market
conditions to the debt. The new contract is
considered a new transaction and, consequently, it is
necessary to derecognize the original financial asset
and recognize a new financial asset subject to the
classification and measurement requirements
established by Bank of Spain Circular 4/2017.  The
new financial asset will be recorded at fair value and,
if applicable, the difference between the carrying
amount of the asset derecognized and the fair value
of the new asset will be recognized in profit or loss.
27
Modifications due to refinancing or restructuring, in
which the payment conditions are modified to allow
a customer that is experiencing financial difficulties
(current or foreseeable) to meet its payment
obligations and that, if such modification had not
been made, it would be reasonably certain that it
would not be able to meet such payment obligations.
In this case, the modification does not result in the
derecognition of the financial asset, but rather the
original financial asset is maintained and does not
require a new assessment of its classification and
measurement. When assessing credit impairment,
the current credit risk (considering the modified cash
flows) should be compared with the credit risk at
initial recognition. The gross carrying amount of the
financial asset (the present value of the renegotiated
or modified contractual cash flows that are
discounted at the original effective interest rate of
the financial asset) should be recalculated, with a
gain or loss recognized in profit or loss for the
difference.
f) Offsetting of financial instruments
Financial asset and liability balances are offset, i.e.
reported in the balance sheet at their net amount, only if
the Banco Santander currently have a legally
enforceable right to set off the recognised amounts and
intend either to settle on a net basis, or to realise the
asset and settle the liability simultaneously.
g) Impairment of financial assets
i. Definition
Banco Santander associates an impairment in the value
to financial assets measured at amortised cost, debt
instruments measured at fair value with changes in
other comprehensive income, lease receivables, assets
from contracts and loan commitments and the financial
guarantees issued that are not measured at fair value
through profit or loss.
The impairment for expected credit losses is recorded
with a charge to the income statement for the period in
which the impairment arises. In the event of occurrence,
the recoveries of previously recognised impairment
losses are recorded in the income statement for the
period in which the impairment no longer exists or is
reduced.
In the case of purchased or originated credit-impaired
assets, the Bank only recognizes at the reporting date
the changes in the expected credit losses during the life
of the asset since the initial recognition as a credit loss.
In the case of assets measured at fair value with changes
in other comprehensive income, the changes in the fair
value due to expected credit losses are charged in the
income statement of the year where the change
happened, reflecting the rest of the valuation in other
comprehensive income.
As a rule, the expected credit loss is estimated as the
difference between the contractual cash flows to be
recovered and the expected cash flows discounted using
the original effective interest rate. In the case of
purchased or originated credit-impaired assets, this
difference is discounted using the effective interest rate
adjusted by credit rating.
Depending on the classification of financial instruments,
which is mentioned in the following sections, the
expected credit losses may be along 12 months or during
the life of the financial instrument:
12-month expected credit losses: arising from the
potential default events, as defined in the following
sections that are estimated to be likely to occur
within the 12 months following the reporting date.
These losses will be associated with financial assets
classified as 'normal risk' as defined in the following
sections.
Expected credit losses over the life of the financial
instrument: arising from the potential default events
that are estimated to be likely to occur throughout
the life of the financial instruments. These losses are
associated with financial assets classified as 'normal
risk under watchlist' or 'doubtful risk'.
With the purpose of estimating the expected life of the
financial instrument all the contractual terms have been
taken into account (e.g. prepayments, duration, purchase
options, etc.), being the contractual period (including
extension options) the maximum period considered to
measure the expected credit losses. In the case of
financial instruments with an uncertain maturity period
and a component of undrawn commitment (e.g.: credit
cards), the expected life is estimated through
quantitative analyses to determine the period during
which the entity is exposed to credit risk, also
considering the effectiveness of management
procedures that mitigate such exposure (e.g. the ability
to unilaterally cancel such financial instruments, etc.).
The following constitute effective guarantees:
a. Mortgage guarantees on housing as long as they are
first duly constituted and registered in favour of the
entity. The properties include:
i. Buildings and building elements,
distinguishing among:
Houses.
Offices, stores and multi-purpose
premises.
Rest of buildings such as non-multi-
purpose premises and hotels.
ii. Urban and developable ordered land.
iii. Rest of properties that classify as: buildings
and building elements under construction,
such as property development in progress
28
and halted development, and the rest of land
types, such as rustic lands.
b. Collateral guarantees on financial instruments in the
form of cash deposits, debt securities or equity
instruments issued by creditworthy issuers.
c. Other types of real guarantees, including properties
received in guarantee and second and subsequent
mortgages on properties, as long as the entity
demonstrates its effectiveness. When assessing the
effectiveness of the second and subsequent
mortgages on properties the entity will implement
particularly restrictive criteria. It will take into
account, among others, whether the previous
charges are in favour of the entity itself or not and
the relationship between the risk guaranteed by
them and the property value.
d. Personal guarantees, as well as the incorporation of
new owners, covering the entire amount of the
financial instruments and implying direct and joint
liability to the entity of persons or other entities
whose solvency is sufficiently proven to ensure the
repayment of the loan on the agreed terms.
The different aspects that the Bank considers for the
evaluation of effective guarantees are set out below in
relation to the individual analysis.
ii. Financial instruments presentation
For the purposes of estimating the impairment amount,
and in accordance with its internal policies, the Bank
classifies its financial instruments (financial assets,
commitments and guarantees) measured at amortised
cost or fair value through other comprehensive income
in one of the following categories:
Normal Risk ('stage 1'): includes all instruments that
do not meet the requirements to be classified in the
rest of the categories.
Normal risk under watchlist ('stage 2'): includes all
instruments that, without meeting the criteria for
classification as doubtful or default risk, have
experienced significant increases in credit risk since
initial recognition.
In order to determine whether a financial instrument has
increased its credit risk since initial recognition and is to
be classified in stage 2, the Group and the Bank consider
the following criteria:
Quantitative
criteria
Changes in the risk of a default occurring through the
expected life of the financial instrument are analysed
and quantified with respect to its credit level in its
initial recognition.
With the purpose of determining if such changes are
considered as significant, with the consequent
classification into stage 2, each Group, and therefore
the Bank, unit has defined the quantitative thresholds
to consider in each of its portfolios taking into account
corporate guidelines ensuring a consistent
interpretation in all units.
Within the quantitative thresholds, two types are
considered: A relative threshold is those that compare
current credit quality with credit quality at the time of
origination in percentage terms of change. In addition,
an absolute threshold compares both references in
total terms, calculating the difference between the
two. These absolute/relative concepts are used
homogeneously (with different values) in all
geographies. The use of one type of threshold or
another (or both) is determined in accordance with the
process described in note 50, below, and is marked by
the type of portfolio and characteristics such as the
starting point of the average credit quality of the
portfolio.
Qualitative
criteria
In addition to the quantitative criteria indicated,
various indicators are used that are aligned with those
used by the Bank in the normal management of credit
risk. Irregular positions of more than 30 days and
renewals are common criteria applied by the Bank and
common to all the Group's  units. Also, each unit can
define other qualitative indicators, for each of its
portfolios, according to the particularities and normal
management practices in line with the policies
currently in force (i.e. use of management alerts, etc.).
The use of these qualitative criteria is complemented
with the use of an expert judgement, under the
corresponding governance.
In the case of forbearances, instruments classified as
'normal risk under watchlist' may be generally
reclassified to 'normal risk' in the following
circumstances: at least two years have elapsed from the
date of reclassification to that category or from its
forbearance date, the client has paid the accrued
principal and interest balance, and the client has no
other instruments with more than 30 days past due
balances.
Doubtful Risk ('stage 3'): includes financial
instruments, overdue or not, in which, without
meeting the circumstances to classify them in the
category of default risk, there are reasonable doubts
about their total repayment (principal and interests)
by the client in the terms contractually agreed.
Likewise, off-balance-sheet exposures whose
payment is probable and their recovery doubtful are
considered in stage 3. Within this category, two
situations are differentiated:
Doubtful risk for non-performing loans: financial
instruments, irrespective of the client and
guarantee, with balances more than 90
consecutive days on material arrears for
principal, interest or expenses contractually
agreed.
This category also includes all loan balances for a
client  when the operations with more than 90
consecutive days on material arrears are greater
than 20% of the amounts pending collection.
29
These instruments may be reclassified to other
categories if, as a result of the collection of part
of the past due balances, the reasons for their
classification in this category do not remain and
the client does not have balances more than 90
consecutive days on material arrears in other
loans.
Doubtful risk for reasons other than non-
performing loans: this category includes doubtful
recovery financial instruments that are not more
than 90 consecutive days on material arrears.
Banco Santander considers that a financial instrument to
be doubtful for reasons other than delinquency when
one or more combined events have occurred with a
negative impact on the estimated future cash flows of
the financial instrument. To this end, the following
indicators, among others, are considered:
a) Negative net equity or decrease because of losses of
the client's net equity by at least 50% during the last
financial year.
b) Continued losses or significant decrease in revenue
or, in general, in the client's recurring cash flows.
c) Generalised delay in payments or insufficient cash
flows to service debts.
d) Significantly inadequate economic or financial
structure or inability to obtain additional financing by
the client.
e) Existence of an internal or external credit rating
showing that the client is in default.
f) Existence of overdue customer commitments with a
significant amount to public institutions or
employees.
These financial instruments may be reclassified to other
categories if, as a result of an individualised study,
reasonable doubts do not remain about the total
repayment under the contractually agreed terms and the
client does not have balances of 90 days on material
arrears .
In the case of forbearances, instruments classified as
doubtful risk may be reclassified to the category of
'normal risk under watchlist' when the following
circumstances are present: a minimum period of one
year has elapsed from the forbearance date, the client
has paid the accrued principal and interest amounts, and
the client has no other loan balances of 90 days on
material arrears.
Default Risk: includes all financial assets, or part of
them, for which, after an individualised analysis, their
recovery is considered remote due to a notorious and
irrecoverable deterioration of their solvency.
In any case, except in the case of operations wit h real
guarantees that cover more than 10% of the amount of
the operation, in general the Bank considers as remote
recovery: the operations of holders that are in the
liquidation phase of the insolvency creditors, doubtful
operations due to delinquency that have been in this
category for more than 4 years and doubtful operations
due to delinquency whose part not covered by real
guarantees has been maintained with 100% credit risk
coverage for more than two years.
A financial asset amount is maintained in the balance
sheet until they are considered as a 'default risk', either
all or a part of it, and the write-off is registered against
the balance sheet.
In the case of operations that have only been partially
derecognised, for forgiveness reasons or because part of
the total balance is considered unrecoverable, the
remaining amount shall be fully classified in the
category of 'doubtful risk', except where duly justified.
The classification of a financial asset, or part of it, as a
'default risk' does not involve the disruption of
negotiations and legal proceedings to recover the
amount.
iii. Impairment valuation assessment
Banco Santander has policies, methods and procedures
in place to hedge its credit risk, both due to the
insolvency attributable to counterparties and its
residence in a specific country.
These policies, methods and procedures are applied in
the concession, study and documentation of financial
assets, commitments and guarantees, as well as in the
identification of their impairment and in the calculation
of the amounts needed to cover their credit risk.
The impairment represents the best estimation of the
financial assets expected credit losses at the balance
sheet date, assessed both individually and collectively.
Individually: for the purposes of estimating the
provisions for credit risk arising from the insolvency
of a financial instrument, the Bank individually
assesses impairment by estimating the expected
credit losses on those financial instruments that are
considered to be significant and with sufficient
information to make such an estimate.
Therefore, this classification mostly includes
wholesale banking customers —Corporations,
specialised financing— as well as some of the largest
companies —Chartered and real estate developers—
from retail banking. The determination of the
perimeter in which the individualised estimate is
applied is detailed in a later section.
30
The individually assessed impairment estimate is
equal to the difference between the gross carrying
amount of the financial instrument and the
estimated value of the expected cash flows
receivable discounted using the original effective
interest rate of the transaction. The estimate of these
cash flows takes into account all available
information on the financial asset and the effective
guarantees associated with that asset. This
estimation process is detailed below.
Collectively: the Bank also assesses impairment by
estimating the expected credit losses collectively in
cases where they are not assessed on an individual
basis. This includes, for example, loans with
individuals, sole proprietors or businesses in retail
banking  subject to a standardised risk management.
For the purposes of the collective assessment of
expected credit losses, the Bank has consistent and
reliable internal models. For the development of
these models, instruments with similar credit risk
characteristics that are indicative of the debtors'
capacity to pay are considered.
The credit risk characteristics used to group the
instruments are, among others: type of instrument,
debtor's sector of activity, geographical area of
activity, type of guarantee, aging of past due
balances and any other factor relevant to estimating
the future cash flows.
Banco Santander performs retrospective and monitoring
tests to evaluate the reasonableness of the collective
estimate.
On the other hand, the methodology required to
estimate the expected credit loss due to credit events is
based on an unbiased and weighted consideration by the
probability of occurrence of a series of scenarios,
considering a range of three to five possible future
scenarios, which could have an impact on the collection
of contractual cash flows, always taking into account the
time value of money, as well as all available, reasonable
and sustainable information on past events, current
conditions and forecasts of the evolution of
macroeconomic scenarios that are shown to be relevant
for the estimation of this amount (for example: GDP
(Gross Domestic Product), housing price, unemployment
rate, etc.).
The estimation of expected losses requires expert
judgment and the support of historical, current and
future information. The probability of loss is measured
considering past events, the present situation and future
trends of macroeconomic scenarios.
Banco Santander uses forward-looking information in
both internal risk management and prudential
regulation processes, so that for the calculation of the
impairment loss allowance, various scenarios are
incorporated that take advantage of the experience with
such information, thus ensuring consistency in obtaining
the expected loss.
The complexity of the estimation in this exercise has
been derived from the current macroeconomic scenario
as a consequence of the complex geopolitical situation,
as well changes in inflations levels and interest rates,
which has generated uncertainty in economic evolution.
Banco Santander has internally ensured the criteria to be
followed for guarantees received from government
bodies, both through credit lines and other public
guarantees, so that when they are adequately reflected
in each of the contracts, they are recognised as
mitigating factors of the potential expected losses, and
therefore of the provisions to be recognised, based on
the provisions of the applicable standard. Furthermore,
where applicable, these guarantees are appropriately
reflected in the mitigation of the significant increase in
risk, considering their nature as personal guarantees.
For the estimation of the parameters used in the
estimation of impairment provisions -EAD (exposure at
default), PD (probability of default), LGD (loss given
default)-, the Bank based their experience in developing
internal models for the estimation of parameters both in
the regulatory area and for management purposes,
adapting the development of the impairment provision
models under Bank of Spain Circular 4/2017 and
subsequent modifications.
Exposure at default: is the amount of estimated risk
incurred at the time of the counterparty's analysis.
Probability of default: is the estimated probability
that the counterparty will default on its principal
and/or interest payment obligations.
Loss given default: is the estimate of the severity of
the loss incurred in the event of non-compliance. It
depends mainly on the updating of the guarantees
associated with the operation and the future cash
flows that are expected to be recovered.
In any case, when estimating the flows expected to be
recovered, portfolio sales are included. It should be
noted that due to the Bank's recovery policy and the
experience observed in relation to the prices of past
sales of assets classified as stage 3 and/or default risk,
there is no substantial divergence between the flows
obtained from recoveries after performing recovery
management of the assets with those obtained from the
sale of portfolios of assets discounting structural
expenses and other costs incurred.
31
The definition of default implemented by the Bank for
the purpose of calculating the impairment provision
models is based on the definition in Article 178 of
Regulation 575/2013 of the European Union (CRR),
which is fully aligned with the requirements of Bank of
Spain Circular 4/2017, which considers that a 'default'
exists in relation to a specific customer/contract when at
least one of the following circumstances exists: the
entity considers that there are reasonable doubts about
the payment of all its credit obligations or that the
customer/contract is in an irregular situation for more
than 90 consecutive days past due material balances
with respect to any significant credit obligation.
Banco Santander aligned partially and voluntarily during
2022 the accounting definition of Stage 3, as well as the
calculation of impairment provision models, to the New
Definition of Default, incorporating the criteria defined
by the EBA in its implementation guide of the definition
of default, capturing the economic deterioration of the
operations (days in default - on a daily basis - and
materiality thresholds - minimum amount in arrears).
The alignment of criteria was done taking into account
the criteria of IFRS 9 as well as the accounting principles
of unbiased presentation of financial information. Grupo
Santander registered an increase in the default rate at
around19 basis points, with no material impact on the
provision figures for credit risk.
In addition, the Bank considers the risk generated in all
cross-border transactions due to circumstances other
than the usual commercial risk of insolvency (sovereign
risk, transfer risk or risks arising from international
financial activity, such as wars, natural catastrophes,
balance of payments crisis, etc.).
Bank of Spain Circular 4/2017 includes a series of
practical solutions that can be implemented by entities,
with the aim of facilitating its implementation. In order
to achieve a complete and high-level implementation of
the standard, and following the best practices of the
industry, the  Bank these practical solutions adapting
them to their own characteristics and circumstances:
Rebuttable presumption that the credit risk has
increased significantly, when payments are more
than 30 days past due: this threshold is used as an
additional, but not primary, indicator of significant
risk increase.
Assets with low credit risk at the reporting date: the
Bank adopts this practice prioritizing its reduced and
punctual use and its systematic and periodic
justification through quantitative evidence.
This information is provided in more detail in note 50.b.
iv. Detail of individual estimate of impairment
For the individual estimate of the assessment for
impairment of the financial asset, the Bank has a specific
methodology to estimate the value of the cash flows
expected to be collected:
Recovery through the debtor's ordinary activities
(going approach).
Recovery through the execution and sale of the
collateral guaranteeing the operations (gone
approach).
Gone approach:
a.   Evaluation of the effectiveness of guarantees
Banco Santander assesses the effectiveness of all the
guarantees associated considering the following:
The time required to execute these guarantees.
Banco Santander's ability to enforce or assert these
guarantees in its favour.
The existence of limitations imposed by each local
unit´s regulation on the foreclosure of collateral.
Under no circumstances the Bank considers that a
guarantee is effective if its effectiveness depends
substantially on the solvency of the debtor, as could be
the case:
Promises of shares or other securities of the debtor
himself when their valuation may be significantly
affected by a debtor's default.
Personal cross-collateralisation: when the
guarantor of a transaction is, at the same time,
guaranteed by the holder of that transaction.
The different types of effective guarantees have been
detailed in section i. Definition
b. Valuation of guarantees
Banco Santander assesses the guarantees on the basis of
their nature in accordance with the following:
Mortgage guarantees on properties associated
with financial instruments, using complete
individual valuations carried out by independent
valuation experts and under generally accepted
valuation standards. If this is not possible,
alternative valuations are used with duly
documented and approved internal valuation
models.
Personal guarantees are valued individually on the
basis of the guarantor´s updated information.
The rest of the guarantees are valued based on
current market values.
c. Adjustments to the value of guarantees and
estimation of future cash flow inflows and outflows.
Banco Santander applies a series of adjustments to the
value of the guarantees in order to improve the
reference values:
Adjustments based on the historical sales
experience for certain types of assets.
32
Individual expert adjustments based on additional
management information.
Likewise, to adjust the value of the guarantees, the time
value of money is taken into account based on the
historical experience , estimating:
Period of adjudication.
Estimated time of sale of the asset.
In addition, the Bank takes into account all those cash
inflows and outflows linked to that guarantee until it is
sold:
Possible future income commitments in favour of
the borrower which will available after the asset is
awarded.
Estimated foreclosure costs.
Asset maintenance costs, taxes and community
costs.
Estimated marketing or sales costs.
Finally, since it is considered that the guarantee will be
sold in the future, the Bank applies an additional
adjustment ('index forward') in order to adjust the value
of the guarantees to future valuation expectations.
v. Impairment individual assessment scope
Banco Santander determines the perimeter over which it
makes an estimate of the assessment for impairment on
an individual basis based on a relevance threshold and
the stage in which the operations are located. In general,
the Group applies the individualised calculation of
expected losses to the significant exposures classified in
stage 3, although Banco Santander, S.A. has also
extended its analyses to some of the exposures
classified in stage 2.
It should be noted that, in any case and irrespective of
the stage in which their transactions are carried out, for
customers who do not receive standardised treatment, a
relational risk management model is applied, with
individualised treatment and monitoring by the assigned
risk analyst. In addition to wholesale customers
(Santander Corporate & Investment Banking or SCIB) and
large companies, this relational management model
also includes other segments of smaller companies for
which there is information and capacity for more
personalised and expert analysis and monitoring.  As
indicated in the Bank's wholesale credit model, the
individual treatment of the client facilitates the
continuous updating of information. The risk assumed
must be followed and monitored throughout its life
cycle, enabling anticipation and action to be taken in the
event of possible impairments. In this way, the
customer's credit quality is analysed individually, taking
into account specific aspects such as his competitive
position, financial performance, management, etc. In the
wholesale risk management model, every customer with
a credit risk position is assigned a rating, which has an
associated probability of customer default.
Thus, individual analysis of the debtor triggers a specific
rating for each customer, which determines the
appropriate parameters for calculating the expected
loss, so that it is the rating itself that initially modulates
the necessary coverage, adjusting the severity of the
possible loss to the guarantees and other mitigating
factors that the customer may have available. In
addition, if as a result of this individualised monitoring of
the customer, the analyst finally considers that his
coverage is not sufficient, he has the necessary
mechanisms to adjust it under his expert judgement,
always under the appropriate governance.
h) ‘Non-current assets’ and ‘liabilities associated
with non-current assets held for sale’
Non-current assets held for sale' includes the carrying
amount of individual items, disposal groups or items
forming part of a business unit earmarked for disposal
(discontinued operations), whose sale in their present
condition is highly likely to be completed within one year
from the reporting date. Therefore, the recovery of the
carrying amount of these items -which can be of a
financial nature or otherwise- will foreseeably be
effected through the proceeds from their disposal.
Specifically, property or other non-current assets
received by Banco Santander as total or partial
settlement of their debtors’ payment obligations to them
are deemed to be 'Non-current assets held for sale',
unless the Bank has decided to make continuing use of
these assets.
1 The assets in a situation of 'stopped development' are included under 'land
33
'Liabilities associated with non-current assets held for
sale' includes the balances payable arising from the
assets held for sale or disposal groups and from
discontinued operations.
'Non-current assets and disposal groups of items that
have been classified as held for sale' are generally
recognised at the date of their allocation to this category
and are subsequently valued at the lower of their fair
value less costs to sell or its book value. 'Non-current
assets and disposal groups of items that are classified as
held for sale' are not amortised as long as they remain in
this category.
The valuation of the portfolio of non-current assets held
for sale has been made in compliance with the
requirements of Bank of Spain Circular 4/2017, and
subsequent amendments, in relation to the estimate of
the fair value of tangible assets and the value-in-use of
financial assets.
The value of the portfolio is determined as the sum of
the values of the individual elements that compose the
portfolio, without considering any total or batch
grouping in order to correct the individual values.
For the purposes of its consideration in initial
recognition, the Bank obtains, at the time of award, the
fair value of the corresponding asset by requesting an
appraisal from external valuation agencies.
Banco Santander has in place a corporate policy that
ensures the professional competence and the
independence and objectivity of the external appraisal
agencies, in accordance with the regulations, which
require appraisal agencies to meet independence,
neutrality and credibility requirements, so that the use of
their estimates does not reduce the reliability of its
valuations. This policy establishes that all the appraisal
companies and agencies with which the Bank works in
Spain should be registered in the Official Register of the
Bank of Spain and that the appraisals performed by them
should follow the methodology established in Order
ECO/805/2003, of 27 March. The main appraisal
companies and agencies with which the Bank worked in
2024 are as follows: Tinsa Tasaciones Inmobiliarias,
S.A.U., Sociedad de Tasación, S.A., Global Valuation,
S.A.U., Instituto de Valoraciones, S.A., Euroevaluaciones,
S.A. and Valoraciones Mediterráneo, S.A.
At 31 December 2024 the fair value minus the costs to
sell of non-current assets held for sale exceeded their
carrying amount by EUR 161 million (EUR 212 million in
2023); however, in accordance with the applicable
legislation, this unrealised gain could not be recognised.
Banco Santander, in compliance with Bank of Spain
Circular 4/2017, and subsequent amendments, on public
and private financial reporting standards and financial
statement models, has developed a methodology that
enables it to estimate the fair value and costs of sale of
assets foreclosed or received in payment of debts. This
methodology is based on the classification of the
portfolio of foreclosed assets into different segments.
Segmentation enables the intrinsic characteristics of
Banco Santander's portfolio of foreclosed assets to be
differentiated, so that assets with homogeneous
characteristics are grouped by segment.
Thus, the portfolio is segmented into (i) finished assets
of a residential and tertiary nature, (ii) developments in
progress and (iii) land 1.
In determining the critical segments in the overall
portfolio, assets are classified on the basis of the nature
of the asset and its stage of development. This
segmentation is made in order to seek the liquidation of
the asset (which should be carried out in the shortest
possible time).
When making decisions, the situation and/or
characteristics of the asset are fundamentally taken into
account, as well as the evaluation of all the determining
factors that favour the recovery of the debt. For them,
the following aspects are analyzed, among others:
The time that has elapsed since the adjudication.
The transferability and contingencies of the
foreclosed asset.
The economic viability from the real estate point of
view with the necessary investment estimate.
The expenses that may arise from the marketing
process.
The offers received, as well as the difficulties in
finding buyers.
In the case of real estate assets foreclosed in Spain,
which represent 81% of the Group’s total non-current
assets held for sale, the valuation of the portfolio is
carried out by applying the following models:
Market Value Model used in the valuation of finished
properties of a residential nature (mainly homes and
car parks) and properties of a tertiary nature (offices,
commercial premises and multipurpose buildings).
For the valuation of finished assets whose
availability for sale is immediate, a market sale value
provided by a third party external to Banco Santander
is considered, calculated under the AVM
methodology by the comparable properties method
adjusted by our experience in selling similar assets,
given the term, price, volume, trend in the value of
these assets and the time elapsing until their sale
and discounting the estimated costs of sale.
2 Assets qualified as protected housing are taken into account. The maximum legal value of these assets is determined by the VPO module, obtained from the
result of multiplying the State Basic Module (MBE) by a zone coefficient determined by each autonomous community. To carry out the valuation of a protected
property, the useful surface area is used in accordance with current regulations.
34
The market value is determined on the basis of the
definition established by the International Valuation
Standards drawn up by the IVSC (International
Valuation Standards Council), understood as the
estimated amount for which an asset or a liability
should be exchanged on the measurement date
between a willing buyer and a willing seller, in an
arm's length transaction, after appropriate marketing,
and in which the parties have acted with sufficient
information, prudently and without coercion.
The current market value of the properties is estimated
on the basis of automated valuations obtained by
taking comparable properties as a reference;
simulating the procedure carried out by an appraiser in
a physical valuation according to Order ECO 805/2003:
selection of properties and obtaining the unit value by
applying homogenisation adjustments. The selection
of the properties is carried out by location within the
same real estate cluster and according to the
characteristics of the properties, filtering by type 2,
surface area range and age. The model enables a
distinction to be made within the municipality under
study as to which areas are similar and comparable
and therefore have a similar value in the property
market, discriminating between which properties are
good comparators and which are not.
Adjustments to homogenize the properties are made
according to: (i) the age of the property according to
the age of the property to be valued, (ii) the deviation
of the built area from the common area with respect to
the property to be valued and (iii) by age of the date of
capture of the property according to the price evolution
index of the real estate market.
In addition, for individually significant assets, complete
individual valuations are carried out, including a visit to
the asset, market analysis (data relating to supply,
demand, current sale or rental price ranges and
supply-demand and revaluation expectations) and an
estimate of expected income and costs.
For this segmentation of assets, when they are
completed, the real costs are known and the actual
expenses for the marketing and sale of the asset must
be taken into account. Therefore, Banco Santander
uses the actual costs in its calculation engine or, failing
that, those estimated on the basis of its observed
experience.
Market Value Model according to Evolution of
Market Values used to update the valuation of
developments in progress. The valuation model
estimates the current market value of the properties
based on complete individual valuations by third
parties, calculated from the values of the feasibility
studies and development costs of the promotion, as
well as the selling costs, distinguishing by location,
size and type of property. The inputs used in the
valuation model for residential assets under
construction are actual revenues and costs.
For this purpose, in order to calculate the investment
flows, Banco Santander considers, on the basis of the
feasibility studies, the expenditure required for
construction, the professional fees relating to the
project and to project management, the premiums
for mandatory building insurance, the developer's
administrative expenses, licenses, taxes on new
construction and fees, and urban development
charges.
With respect to the calculation of income flows,
Banco Santander takes into account the square
metres built, the number of homes under
construction and the estimated selling price over 1.5
years.
The market value will be the result of the difference
between the income flows and the investment flows
estimated at each moment.
Land Valuation model. The methodology followed by
the Bank regarding land valuation consists of
updating the individual reference valuation of each
of the land on an annual basis, through updated
valuation valuations carried out by independent
professionals and following the methodology
established in the Order ECO/805/2003, of 27
March, whose main verifications in the case of land
valuation, regardless of the degree of urbanisation of
the land, correspond to:
Visual verification of the assessed property.
Registry description.
Urban planning.
Visible easements.
Visible state of occupation, possession, use and
exploitation.
Protection regime.
Apparent state of preservation.
Correspondence with cadastral property.
35
Existence of expropriation procedure,
expropriation plan or project, administrative
resolution or file that may lead to expropriation.
Expiry of the urbanization or building deadlines.
Existence of a procedure for failure to comply
with obligations.
Verification of surfaces.
For the purposes of valuation, the land will be classified
in the following levels:
Level I: It will include all the lands that do not
belong to level II.
Level II: It shall include land classified as
undeveloped where building is not allowed for
uses other than agriculture, forestry, livestock or
linked to an economic exploitation permitted by
the regulations in force. Also included are lands
classified as developable that are not included in
a development area of urban planning or that, in
such an area, the conditions for its development
have not been defined.
In those cases where Banco Santander does not have an
updated reference value through an ECO valuation for
the current year, we use as a reference value the latest
available ECO valuation reduced or corrected by the
average annual coverage ratio of the land on which we
have obtained an updated reference value, through an
ECO valuation.
Banco Santander applies a discount to the
aforementioned reference values that takes into account
both the discount on the reference value in the sales
process and the estimated costs of marketing or selling
the land; discount on reference value = % discount on
sales + % marketing costs being:
% discount on Sales: = 100 - (sales price /
updated appraisal value).
marketing costs: calculated on the basis of our
historical experience in sales and in accordance
with the marketing management fees negotiated
with our suppliers of this type of service.
In this way Banco Santander obtains the corrected
market value, an amount that we compare with the net
cost of each piece of land to determine its correct
valuation and conclude with our valuation process.
In addition, in relation to the previously mentioned
valuations, less costs to sell, are contrasted with the
sales experience of each type of asset in order to confirm
that there is no significant difference between the sale
price and the valuation.
Impairment losses on an asset or disposal group arising
from a reduction in its carrying amount to its fair value
(less costs to sell) are recognised under 'Gains or (losses)
on non-current assets held for sale not classified as
discontinued operations' in the income statement.
The gains on a non-current asset held for sale resulting
from subsequent increases in fair value (less costs to
sell) increase its carrying amount and are recognised in
the consolidated income statement up to an amount
equal to the impairment losses previously recognised.
i) Insurance contracts linked to pensions
The item 'Insurance contracts linked to pensions',
included within the heading 'Other assets' (see note
2.m), will include the fair value of the insurance policies
to cover pension commitments that must be recorded as
a separate asset for not meeting the requirements
established in regulation 35 of Bank of Spain Circular
4/2017 and subsequent modifications, to be considered
plan assets.
j) Tangible assets
Tangible assets includes the amount of buildings, land,
furniture, vehicles, computer hardware and other
fixtures owned by Banco Santander or acquired under
finance leases. Tangible assets are classified by use as
follows:
i. Property, plant and equipment for own use
Property, plant and equipment for own use – including
tangible assets received by the Bank in full or partial
satisfaction of financial assets representing receivables
from third parties which are intended to be held for
continuing use and tangible assets acquired under
finance leases– are presented at acquisition cost, less
the related accumulated depreciation and any estimated
impairment losses (carrying amount higher than
recoverable amount).
Depreciation is calculated, using the straight-line
method, on the basis of the acquisition cost of the assets
less their residual value. The land on which the buildings
and other structures stand has an indefinite life and,
therefore, is not depreciated.
The annual tangible asset depreciation charge is
recognised in the income statement and are essentially
equivalent to the following amortization percentages
(determined based on the years of estimated useful life,
on average, of the different elements):
36
Average
annual rate
Buildings for own use
2.00%
Furniture
10.00%
Fixtures
5.00%
IT equipment
25.00%
Vehicles
16.00%
Other
5.00%
Lease use rights
Less than the lease
term or the useful life
of the underlying asset
At the end of each reporting period, Banco Santander
assesses whether there is any indication that the
carrying amount of an asset exceeds its recoverable
amount, in which case they write down the carrying
amount of the asset to its recoverable amount and
adjust future depreciation charges in proportion to its
adjusted carrying amount and to its new remaining
useful life, if the useful life needs to be re-estimated.
Similarly, if there is an indication of a recovery in the
value of a tangible asset, Banco Santander recognises
the reversal of the impairment loss recognised in prior
periods and adjust the future depreciation charges
accordingly. In no circumstances may the reversal of an
impairment loss on an asset raise its carrying amount
above that which it would have if no impairment losses
had been recognised in prior years.
The estimated useful lives of the items of property, plant
and equipment for own use are reviewed at least at the
end of the reporting period with a view to detecting
significant changes therein. If changes are detected, the
useful lives of the assets are adjusted by correcting the
depreciation charge to be recognised in the income
statement in future years on the basis of the new useful
lives.
Upkeep and maintenance expenses relating to property,
plant and equipment for own use are recognised as an
expense in the period in which they are incurred, since
they do not increase the useful lives of the assets.
ii. Investment property
'Investment property' reflects the net values of the land,
buildings and other structures held either to earn rentals
or for obtaining profits by sales due to future increase in
market prices.
The criteria used to recognise the acquisition cost of
investment property, to calculate its depreciation and its
estimated useful life and to recognise any impairment
losses thereon are consistent with those described in
relation to property, plant and equipment for own use.
In order to evaluate the possible impairment Banco
Santander determines periodically the fair value of its
investment property so that, at the end of the reporting
period, the fair value reflects the market conditions of
the investment property at that date. This fair value is
determined annually, taking as benchmarks the
valuations performed by independent experts. The
methodology used to determine the fair value of
investment property is selected based on the status of
the asset in question; thus, for properties earmarked for
lease, the valuations are performed using the sales
comparison approach, whereas for leased properties the
valuations are made primarily using the income
capitalisation approach and, exceptionally, the sales
comparison approach.
In the sales comparison approach, the property market
segment for comparable properties is analysed, inter
alia, and, based on specific information on actual
transactions and firm offers, current prices are obtained
for cash sales of those properties. The valuations
performed using this approach are considered as Level 2
valuations.
In the income capitalisation approach, the cash flows
estimated to be obtained over the useful life of the
property are discounted taking into account factors that
may influence the amount and actual obtainment
thereof, such as: (i) the payments that are normally
received on comparable properties; (ii) current and
probable future occupancy; (iii) the current or
foreseeable default rate on payments. The valuations
performed using this approach are considered as Level 3
valuations, since significant unobservable inputs are
used, such as current and probable future occupancy
and/or the current or foreseeable default rate on
payments.
iii. Assets leased out under an operating lease
'Property, plant and equipment' - Leased out under an
operating lease reflects the amount of the tangible
assets, other than land and buildings, leased out by the
Bank under an operating lease.
The criteria used to recognise the acquisition cost of
assets leased out under operating leases, to calculate
their depreciation and their respective estimated useful
lives and to recognise the impairment losses thereon are
consistent with those described in relation to property,
plant and equipment for own use.
k) Accounting for leases
The main aspects contained in the regulation Bank of
Spain Circular 2/2018 adopted by the Bank are included
below:
When the Bank acts as lessee, it recognises a right-of-
use asset representing its right to use the underlying
leased asset with a corresponding lease liability on the
date on which the leased asset is available for use by the
Bank.
37
Each lease payment is allocated between liability and
finance charge. The finance charge is allocated to the
income statement during the term of the lease in such a
way as to produce a constant periodic interest rate on
the remaining balance of the liability for each year.
The right-of-use asset is depreciated over the useful life
of the asset or the lease term, whichever is shorter, on a
straight-line basis. If the Bank is reasonably certain to
exercise a purchase option, the right-of-use asset is
amortized over the useful life of the underlying asset.
Assets and liabilities arising from a lease are initially
measured at present value. Lease liabilities include the
net present value of the following lease payments:
Fixed payments (including inflation-linked
payments), less any lease incentive receivable.
Variable lease payments that depend on an index or
rate.
The amounts expected to be paid by the lessee under
residual value guarantees.
The exercise price of a purchase option if the lessee
is reasonably certain that it will exercise that option.
Lease termination penalty payments, if the term of
the lease reflects the lessee's exercise of that option.
Lease payments are discounted using the interest rate
implicit in the lease. When this interest rate cannot be
obtained, the interest rate used in these cases, is the
lessee's incremental borrowing rate at the related date.
For this purpose, the entity has calculated this
incremental borrowing rate taking as reference the listed
debt instruments issued by the Bank; in this regard, the
Bank has estimated different interest rate curves
depending on the currency and economic environment in
which the contracts are located.
In order to construct the incremental borrowing rate, a
methodology has been developed at the corporate level.
This methodology is based on the need for each entity to
consider its economic and financial situation, for which
the following factors must be considered:
Economic and political situation (country risk).
Credit risk of the company.
Monetary policy.
Volume and seniority of the company’s debt
instrument issues.
The incremental borrowing rate is defined as the interest
rate that a lessee would have to pay for borrowing, given
a similar period to the duration of the lease and with
similar security, the funds necessary to obtain an asset
of similar value to the right-of-use asset in a similar
economic environment. The Group entities have a wide
stock and variety of financing instruments issued in
different currencies to that of the euro (pound, dollar,
etc.) that provide sufficient information to be able to
determine an 'all in rate' (reference rate plus adjustment
for credit spread at different terms and in different
currencies) . In circumstances, where the Bank, has its
own financing, this has been used as the starting point
for determining the incremental borrowing rate.
Right-of-use assets are valued at cost which includes the
following:
The amount of the initial measurement of the lease
liability.
Any lease payment made at or before the
commencement date less any lease incentive
received.
Any initial direct costs.
Restoration costs.
Banco Santander recognises the payments associated
with short-term leases and leases of low-value assets on
a straight-line basis as an expense in the income
statement. Short-term leases are leases with a lease
term less than or equal to 12 months (a lease that
contains a purchase option is not a short term lease).
l) Intangible assets
Intangible assets are identifiable non-monetary assets
(separable from other assets) without physical
substance which arise as a result of a legal transaction or
which are developed internally by Banco Santander.
Only assets whose cost can be measured reliably and it
is likely that the Bank obtains future economic benefits
are recognised.
Intangible assets are recognised initially at acquisition or
production cost and are subsequently measured at cost
less any accumulated amortisation and any accumulated
impairment losses.
i. Goodwill
Any excess of the cost of the investments in the
subsidiaries, joint ventures and associates accounted for
using the equity method over the corresponding
underlying carrying amounts acquired, adjusted at the
date of first-time consolidation, is allocated as follows:
If it is attributable to specific assets and liabilities of
the companies acquired, by increasing the value of
the assets (or reducing the value of the liabilities)
whose fair values were higher (lower) than the
carrying amounts at which they had been recognised
in the acquired entities’ balance sheets.
38
If it is attributable to specific intangible assets, by
recognising it explicitly in the balance sheet provided
that the fair value of these assets within twelve
months following the date of acquisition can be
measured reliably.
The remaining amount is recognised as goodwill,
which is allocated to one or more cash-generating
units (CGU) (a cash-generating unit is the smallest
identifiable group of assets that, as a result of
continuing operation, generates cash inflows that are
largely independent of the cash inflows from other
assets or groups of assets). The cash-generating
units represent the Bank’s geographical and/or
business segments.
Goodwill (only recognised when it has been acquired by
consideration) represents, therefore, a payment made by
the acquirer in anticipation of future economic benefits
from assets of the acquired entity that are not capable of
being individually identified and separately recognised.
Goodwill, in accordance with Bank of Spain Circular
4/2017, is to be amortized over a 10-year period unless
otherwise stated. The debits to the income statements
for the amortisation of these assets are recorded under
the section ‘Amortisation’ in the income statement.
At the end of each annual reporting period or whenever
there is any indication of impairment goodwill is
reviewed for impairment (i.e. a reduction in its
recoverable amount to below its carrying amount) and, if
there is any impairment, the goodwill is written down
with a charge to 'Impairment or reversal of impairment
on non-financial assets, net - Intangible assets' in the
income statement.
An impairment loss recognised for goodwill is not
reversed in a subsequent period.
In the event of sale or departure of an activity that is part
of a CGU, the part of the goodwill that can be assigned to
said activity would be written-off, taking as a reference
the relative value of the same over the total of the CGU
at the time of sale or abandonment. If applicable, the
distribution by currency of the remaining goodwill will
be performed based on the relative values of the
remaining activities.
ii. Other intangible assets
Other intangible assets includes the amount of
identifiable intangible assets, such as purchased
customer lists and computer software.
In accordance with Rule Twenty Eight of Bank of Spain
Circular 4/2017, for the financial statements (individual
and consolidated) not subject to the framework of
International Financial Reporting Standards, intangible
assets will be considered assets with a limited useful
life.
An intangible assets useful life may not exceed the
period during which the entity is entitled to use the
asset. If the right of use is for a limited period that can be
renewed, the useful life will include the renewal period
only when there is evidence that the renewal will be
carried out without significant cost.
Intangible assets shall be amortized in accordance with
their useful life. Banco Santander reviews, at least at the
end of each year, the amortisation period and the
amortisation method of each of its intangible assets and,
if it considers that they are not appropriate, the impact
will be treated as a change in its accounting estimates.
The intangible asset amortisation charge is recognised
under 'Depreciation and amortisation' in the income
statement.
In both cases Banco Santander recognises any
impairment loss on the carrying amount of these assets
with a charge to 'Impairment or reversal of impairment
on non-financial assets, net - Intangible assets in the
income statement.
The criteria used to recognise the impairment losses on
these assets and, where applicable, the reversal of
impairment losses recognised in prior years are similar
to those used for tangible assets (see note 2.j).
Internally developed computer software
Internally developed computer software is recognised as
an intangible asset if, among other requisites (basically
the Bank’s ability to use or sell it), it can be identified and
its ability to generate future economic benefits can be
demonstrated.
Expenditure on research activities is recognised as an
expense in the year in which it is incurred and cannot be
subsequently capitalised into the carrying amount of the
intangible asset.
m) Other assets
Other assets' in the balance sheet includes the amount
of assets not recorded in other items, the breakdown
being as follows:
Inventories: this item includes the amount of assets,
other than financial instruments, that are held for
sale in the ordinary course of business, that are in the
process of production, construction or development
for such purpose, or that are to be consumed in the
production process or in the provision of services.
Inventories include land and other property held for
sale in the property development business.
Inventories are measured at the lower of cost and
net realisable value, which is the estimated selling
price of the inventories in the ordinary course of
business, less the estimated costs of completion and
the estimated costs required to make the sale.
39
Any write-downs of inventories -such as those due to
damage, obsolescence or reduction of selling price-
to net realisable value and other impairment losses
are recognised as expenses for the year in which the
impairment or loss occurs. Subsequent reversals are
recognised in the income statement for the year in
which they occur.
The carrying amount of inventories is derecognised
and recognised as an expense in the period in which
the revenue from their sale is recognised.
Other: this item includes the balance of all
prepayments and accrued income (excluding accrued
interest, fees and commissions), the net amount of
the difference between pension plan obligations and
the value of the plan assets with a balance in the
entity’s favour, when this net amount is to be
reported in the balance sheet, and the amount of any
other assets not included in other items.
n) Other liabilities
'Other liabilities' includes the balance of all accrued
expenses and deferred income, excluding accrued
interest, and the amount of any other liabilities not
included in other categories.
o) Provisions and contingent liabilities (assets)
When preparing the financial statements of the Bank,
Banco Santander’s directors made a distinction between:
Provisions: credit balances covering present
obligations at the reporting date arising from past
events which could give rise to a loss for the Banco
Santander, which is considered to be likely to occur
and certain as to its nature but uncertain as to its
amount and/or timing.
Contingent liabilities: possible obligations that arise
from past events and whose existence will be
confirmed only by the occurrence or non-occurrence
of one or more future events not wholly within the
control of the Bank. They include the present
obligations of the Bank when it is not probable that
an outflow of resources embodying economic
benefits will be required to settle them. Banco
Santander does not recognise the contingent liability.
The Bank will disclose a contingent liability, unless
the possibility of an outflow of resources embodying
economic benefits is remote.
Contingent assets: possible assets that arise from
past events and whose existence is conditional on,
and will be confirmed only by, the occurrence or non-
occurrence of one or more uncertain future events
not wholly within the control of the Bank. Contingent
assets are not recognised in the balance sheet or in
the income statement, but rather are disclosed in the
notes, provided that it is probable that these assets
will give rise to an increase in resources embodying
economic benefits.
Banco Santander´s financial statements include all the
material provisions with respect to which it is considered
that it is more likely than not the obligation will have to
be settled. In accordance with accounting standards,
contingent liabilities must not be recognised in the
consolidated financial statements, but must rather be
disclosed in the Notes.
Provisions (which are quantified on the basis of the best
information available on the consequences of the event
giving rise to them and are reviewed and adjusted at the
end of each year) are used to cater for the specific
obligations for which they were originally recognised.
Provisions are fully or partially reversed when such
obligations cease to exist or are reduced.
Provisions are classified according to the obligations
covered as follows (see note 23):
Provision for pensions and similar obligations:
includes the amount of all the provisions made to
cover post-employment benefits, including
obligations to pre-retirees and similar obligations.
Provisions for contingent liabilities and
commitments: include the amount of the provisions
made to cover contingent liabilities -defined as those
transactions in which the Bank guarantees the
obligations of a third party, arising as a result of
financial guarantees granted or contracts of another
kind- and contingent commitments -defined as
irrevocable commitments that may give rise to the
recognition of financial assets.
Provisions for taxes and other legal contingencies
and Other provisions: include the amount of the
provisions recognised to cover tax and legal
contingencies and litigation and the other provisions
recognised by Banco Santander. Other provisions
includes, inter alia, any provisions for restructuring
costs and environmental measures.
p) Court proceedings and/or claims in process
At the end of 2024 certain court proceedings and claims
were in process against Banco Santander arising from
the ordinary course of their operations (see note 23).
q) Own equity instruments
Own equity instruments are those meeting both of the
following conditions:
The instruments do not include any contractual
obligation for the issuer (i) to deliver cash or another
financial asset to a third party; or (ii) to exchange
financial assets or financial liabilities with a third
party under conditions that are potentially
unfavourable to the issuer.
40
The instruments will or may be settled in the issuer’s
own equity instruments and are: (i) a non-derivative
that includes no contractual obligation for the issuer
to deliver a variable number of its own equity
instruments; or (ii) a derivative that will be settled by
the issuer through the exchange of a fixed amount of
cash or another financial asset for a fixed number of
its own equity instruments.
Transactions involving own equity instruments, including
their issuance and cancellation, are charged directly to
equity.
Changes in the value of instruments classified as own
equity instruments are not recognised in the financial
statements. Consideration received or paid in exchange
for such instruments, including the coupons on
preference shares contingently convertible into ordinary
shares and the coupons associated with CCPP, is directly
added to or deducted from equity.
r) Equity-instrument-based employee remuneration
Own equity instruments delivered to employees in
consideration for their services, if the instruments are
delivered once the specific period of service has ended,
are recognised as an expense for services (with the
corresponding increase in equity) as the services are
rendered by employees during the service period. At the
grant date the services received (and the related increase
in equity) are measured at the fair value of the equity
instruments granted. If the equity instruments granted
are vested immediately,   Banco Santander recognises in
full, at the grant date, the expense for the services
received.
When the requirements stipulated in the remuneration
agreement include external market conditions (such as
equity instruments reaching a certain quoted price), the
amount ultimately to be recognised in equity will
depend on the other conditions being met by the
employees (normally length of service requirements),
irrespective of whether the market conditions are
satisfied.
If the conditions of the agreement are met but the
external market conditions are not satisfied, the
amounts previously recognised in equity are not
reversed, even if the employees do not exercise their
right to receive the equity instruments.
s) Recognition of income and expenses
The most significant criteria used by Banco Santander to
recognise its income and expenses are summarised as
follows:
i. Interest income, interest expenses and similar items
Interest income, interest expenses and similar items are
generally recognised on an accrual basis using the
effective interest method. Dividends received from other
companies are recognised as income when the Banco
Santander right to receive them arises.
ii. Commissions, fees and similar items
Fee and commission income and expenses are
recognised in the income statement using criteria that
vary according to their nature. The main criteria are as
follows:
Fee and commission income and expenses relating to
financial assets and financial liabilities measured at
fair value through profit or loss are recognised when
paid.
Those arising from transactions or services that are
performed over a period of time are recognised over
the life of these transactions or services.
Those relating to services provided in a single act are
recognised when the single act is carried out.
iii. Non-finance income and expenses
They are recognised for accounting purposes when the
good is delivered or the non-financial service is rendered.
To determine the amount and timing of recognition, a
five-step model is followed: identification of the contract
with the customer, identification of the separate
obligations of the contract, determination of the
transaction price, distribution of the transaction price
among the identified obligations and finally recording of
income as the obligations are satisfied.
iv. Deferred collections and payments
These are recognised for accounting purposes at the
amount resulting from discounting the expected cash
flows at market rates.
v. Loan arrangement fees
Loan arrangement fees, mainly loan origination,
application and information fees, are accrued and
recognised in income over the term of the loan.
t) Financial guarantees
Financial guarantees are considered contracts that
require the issuer to make specific payments to
reimburse the creditor for the loss it incurs when a
specific debtor defaults on its due date payment
obligation in accordance with the original or modified
conditions of debt instrument, regardless of its legal
form, which may be, among others, a deposit, financial
guarantee, insurance contract or credit derivative.
Banco Santander initially recognises the financial
guarantees provided on the liability side of the balance
sheet at fair value, which is generally the present value
of the fees, commissions and interest receivable from
these contracts over the term thereof, and
simultaneously the Bank recognises the amount of the
fees, commissions and similar interest received at the
inception of the transactions and a credit on the asset
side of the balance sheet for the present value of the
fees, commissions and interest outstanding.
41
Financial guarantees, regardless of the guarantor,
instrumentation or other circumstances, are reviewed
periodically so as to determine the credit risk to which
they are exposed and, if appropriate, to consider
whether a provision is required. The credit risk is
determined by application of criteria similar to those
established for quantifying impairment losses on debt
instruments carried at amortised cost (described in note
2.g above).
The provisions made for these transactions are
recognised under 'Provisions - Provisions for
commitments and guarantees given in the consolidated
balance sheet' (see note 23). These provisions are
recognised and reversed with a charge or credit,
respectively, to 'Provisions or reversal of provisions', net,
in the income statement.
u) Post-employment benefits
Under the collective agreements currently in force and
other arrangements, the Spanish banks included in the
Group and certain other Spanish and foreign
consolidated entities have undertaken to supplement
the public social security system benefits accruing to
certain employees, and to their beneficiary right holders,
for retirement, permanent disability or death, and the
post-employment welfare benefits.
Banco Santander’s post-employment obligations to its
employees are deemed to be defined contribution plans
when the Bank makes pre-determined contributions
(recognised under Personnel expenses in the income
statement) to a separate entity and will have no legal or
effective obligation to make further contributions if the
separate entity cannot pay the employee benefits
relating to the service rendered in the current and prior
periods. Post-employment obligations that do not meet
the aforementioned conditions are classified as defined
benefit plans (see note 23).
Defined contribution plans
The contributions made in this connection in each year
are recognised under 'Personnel expenses' in the income
statement.
The amounts not yet contributed at each year-end are
recognised, at their present value, under 'Provisions -
Provision for pensions' and similar obligations on the
liability side of the balance sheet.
Defined benefit plans
Banco Santander recognises under 'Provisions - Provision
for pensions and similar obligations on the liability side
of the balance sheet' (or under 'Other assets' on the
asset side, as appropriate) the present value of its
defined benefit post-employment obligations, net of the
fair value of the plan assets.
Plan assets are defined as those that will be directly
used to settle obligations and that meet the following
conditions:
They are not owned by Banco Santander, but by a
legally separate third party that is not a party related
to the Bank.
They are only available to pay or fund post-
employment benefits and they cannot be returned to
the Bank unless the assets remaining in the plan are
sufficient to meet all the benefit obligations of the
plan and of the entity to current and former
employees, or they are returned to reimburse
employee benefits already paid by the Bank.
If Banco Santander can look to an insurer to pay part or
all of the expenditure required to settle a defined benefit
obligation, and it is practically certain that said insurer
will reimburse some or all of the expenditure required to
settle that obligation, but the insurance policy does not
qualify as a plan asset, the  Bank recognises its right to
reimbursement -which, in all other respects, is treated as
a plan asset- under 'Insurance contracts linked to
pensions' on the asset side of the  balance sheet.
Banco Santander will recognise the following items in
the income statement:
Current service cost, (the increase in the present
value of the obligations resulting from employee
service in the current period), is recognised under
'Staff costs'.
The past service cost, which arises from changes to
existing post-employment benefits or from the
introduction of new benefits and includes the cost of
reductions, is recognised under 'Provisions or
reversal of provisions'.
Any gain or loss arising from a liquidation of the plan
is included in the 'Provisions or reversion of
provisions'.
Net interest on the net defined benefit liability
(asset), i.e. the change during the period in the net
defined benefit liability (asset) that arises from the
passage of time, is recognised under 'Interest
expense' and similar charges ('Interest and similar
income' if it constitutes income) in the income
statement.
The remeasurement of the net defined benefit liability
(asset) is recognised in 'Other comprehensive income'
under Items not reclassified to profit or loss and
includes:
Actuarial gains and losses generated in the year,
arising from the differences between the previous
actuarial assumptions and what has actually
occurred and from the effects of changes in actuarial
assumptions.
The return on plan assets, excluding amounts
included in net interest on the net defined benefit
liability (asset).
42
Any change in the effect of the asset ceiling,
excluding amounts included in net interest on the net
defined benefit liability (asset).
v) Other long-term employee benefits
Other long-term employee benefits, defined as
obligations to pre-retirees -taken to be those who have
ceased to render services at the entity but who, without
being legally retired, continue to have economic rights
vis-à-vis the entity until they acquire the legal status of
retiree-, long-service bonuses, obligations for death of
spouse or disability before retirement that depend on
the employee’s length of service at the entity and other
similar items, are treated for accounting purposes,
where applicable, as established above for defined
benefit post-employment plans, except that actuarial
gains and losses are recognised under 'Provisions or
reversal of provisions', net, in the income statement (see
note 23).
w) Termination benefits
Termination benefits are recognised when there is a
detailed formal plan identifying the basic changes to be
made, provided that implementation of the plan has
begun, its main features have been publicly announced
or objective facts concerning its implementation have
been disclosed.
x) Income tax
The income tax expense is recognised in the income
statement, except when they arise from a transaction
whose results are recognised directly in equity.
The current income tax expense is calculated as the sum
of the current tax resulting from application of the
appropriate tax rate to the taxable profit for the year (net
of any deductions allowable for tax purposes), and of the
changes in deferred tax assets and liabilities recognised
in the income statement.
'Deferred tax assets' and liabilities include temporary
differences, which are identified as the amounts
expected to be payable or recoverable on differences
between the carrying amounts of assets and liabilities
and their related tax bases, and tax loss and tax credit
carryforwards. These amounts are measured at the tax
rates that are expected to apply in the period when the
asset is realised or the liability is settled.
'Tax assets' include the amount of all tax assets, which
are broken down into current -amounts of tax to be
recovered within the next twelve months- and deferred -
amounts of tax to be recovered in future years, including
those arising from tax loss or tax credit carryforwards.
Tax liabilities' includes the amount of all tax liabilities
(except provisions for taxes), which are broken down
into current -the amount payable in respect of the
income tax on the taxable profit for the year and other
taxes in the next twelve months- and deferred -the
amount of income tax payable in future years.
Deferred tax liabilities are recognised in respect of
taxable temporary differences associated with
investments in subsidiaries, associates or joint ventures,
except when the Bank is able to control the timing of the
reversal of the temporary difference and, in addition, it is
probable that the temporary difference will not reverse
in the foreseeable future .
Deferred tax assets are only recognised for temporary
differences to the extent that it is considered probable
that the Bank will have sufficient future taxable profits
against which the deferred tax assets can be utilised, and
the deferred tax assets do not arise from, in its initial
recognition of (i)a business combination, (ii) an operation
that does not affect either the tax result or the
accounting result or (iii) on the date of the transaction,
does not generate deductible and taxable temporary
differences for the same amount (in which case assets
and deferred tax liabilities). Other deferred tax assets
(tax loss and tax credit carryforwards) are only
recognised if it is considered probable that the Bank
entities will have sufficient future taxable profits against
which they can be utilised.
Differences generated by the different accounting and
tax treatment of any of the income and expenses
recorded directly in equity to be paid or recovered in the
future are accounted for as temporary differences. The
deferred tax assets and liabilities are reassessed at the
reporting date in order to ascertain whether any
adjustments need to be made on the basis of the
findings of the analyses performed.
Regarding taxes on profits arising from the application of
tax laws for the implementation of the Pillar Two model
rules, including those related to national minimum
complementary taxes, the Group applies the mandatory
and temporary exception to the recognition of deferred
tax assets and liabilities derived from said tax laws (see
note 27.f).
y) Residual maturity periods
In note 49 it is provided on analysis of the maturities of
the balances of certain items in the balance sheet.
Grupo and Banco Santander have recorded as 'time
liabilities' those recognised financial liabilities in which
the counterparty may require payments.
Likewise, when Grupo and Banco Santander have
committed to having amounts available at different
maturity periods, these amounts have been recorded in
the first year in which they may be required.
Additionally, for the financial guarantee contracts issued,
the Group and the Bank have recorded the maximum
amount of the financial guarantee issued in the first year
in which the guarantee can be executed.
z) Statement of recognised income and expenses
This statement presents the income and expenses
generated by the Bank as a result of its business activity
43
in the year, and a distinction is made between the
income and expenses recognised in the income
statement for the year and the other income and
expenses recognised directly in equity.
Accordingly, this statement presents:
a. The profit for the year.
b. The net amount of the income and expenses
recognised in 'Other comprehensive income' under
items that will not be reclassified to profit or loss.
c. The net amount of the income and expenses
recognised in Other comprehensive income under
items that may be reclassified subsequently to profit
or loss.
d. The income tax incurred in respect of the items
indicated in b and c above, except for the valuation
adjustments arising from investments in associates
or joint ventures accounted for using the equity
method, which are presented net.
e. Total recognised income and expense, calculated as
the sum of a) to d) above .
The statement presents the items separately by nature,
grouping together items that, in accordance with the
applicable accounting standards, will not be reclassified
subsequently to profit and loss since the requirements
established by the corresponding accounting standards
are met.
aa) Statement of changes in total equity
This statement presents all the changes in equity,
including those arising from changes in accounting
policies and from the correction of errors. Accordingly,
this statement presents a reconciliation of the carrying
amount at the beginning and end of the year of all the
equity items, and the changes are grouped together on
the basis of their nature into the following items:
a. Adjustments due to changes in accounting policies
and to errors: include the changes in equity arising as
a result of the retrospective restatement of the
balances in the financial statements, distinguishing
between those resulting from changes in accounting
policies and those relating to the correction of errors.
b. Income and expense recognised in the year: includes,
in aggregate form, the total of the aforementioned
items recognised in the statement of recognised
'Income and expense'.
c. Other changes in equity: includes the remaining
items recognised in equity, including, inter alia,
increases and decreases in capital, distribution of
profit, transactions involving own equity
instruments, equity-instrument-based payments,
transfers between equity items and any other
increases or decreases in equity.
ab) Statement of cash flows
The following terms are used in the statements of cash
flows with the meanings specified:
Cash flows: inflows and outflows of cash and cash
equivalents, which are short-term, highly liquid
investments that are subject to an insignificant risk
of changes in value, irrespective of the portfolio in
which they are classified.
Banco Santander classifies as cash and cash
equivalents the balances recognised under 'Cash,
cash balances at central banks' and 'Other deposits
on demand' in the balance sheet.
Operating activities: the principal revenue-producing
activities of credit institutions and other activities
that are not investing or financing activities.
Investing activities: the acquisition or disposal of
long-term assets and other investments not included
in cash and cash equivalents.
Financing activities: activities that result in changes
in the size and composition of the equity and
liabilities that are not operating activities.
During 2024, Banco Santander received interest
amounting to EUR 27,005 million and paid interest
amount to EUR 20,122 million (EUR 21,660 and 14,995
million, respectively, in 2023).
Also, the dividends received and paid by Banco
Santander are detailed in notes 4 and 36.
3. Grupo Santander
a) Banco Santander, S.A. and international Group
structure
The growth of Grupo Santander in the last decades has
led Banco Santander to also act, in practice, as a holding
entity of the shares of the various companies in its
Group, and its results are becoming progressively less
representative of the performance and earnings of the
Group. Therefore, each year the bank determines the
amount of the dividends to be distributed to its
shareholders on the basis of the consolidated net profit,
while maintaining the Group’s objectives of
capitalisation and taking into account that the
transactions of the Bank and of the rest of the Group are
managed on a consolidated basis (notwithstanding the
allocation to each company of the related net worth
effect).
At the international level, the various banks and other
subsidiaries, joint ventures and associates of the Group
are integrated in a corporate structure comprising
various holding companies which are the ultimate
shareholders of the banks and subsidiaries abroad.
44
The purpose of this structure, all of which is controlled
Banco Santander, is to optimise the international
organisation from the strategic, economic, financial and
tax standpoints, since it makes it possible to define the
most appropriate units to be entrusted with acquiring,
selling or holding stakes in other international entities,
the most appropriate financing method for these
transactions and the most appropriate means of
remitting the profits obtained by the group’s various
operating units to Spain.
The Appendices provide relevant data on the
consolidated group companies and on the companies
accounted for using the equity method.
b)  Acquisitions and disposals
Following is a summary of the main acquisitions and
disposals of ownership interests in the share capital of
other entities and other significant corporate
transactions performed in the last two years or pending
to be completed:
i. Agreement for the sale of the stake in Caceis
On 19 December 2024, Grupo Santander signed an
agreement with Crédit Agricole S.A. for the sale of its
30.5% stake in the share capital of CACEIS. Following the
execution of the planned transaction, Crédit Agricole S.A.
will control 100% of the share capital of CACEIS.
The transaction will generate an increase of around 10
basis points on the fully loaded CET1 ratio and will not
have a material impact on the Group's results or
earnings per share.
The closing of the transaction is subject to the usual
conditions for this type of transaction, including
obtaining the relevant regulatory authorizations, which
is expected to occur throughout 2025.
As a result of the above, as of 31 December 2024, this
participation has been reclassified, at its carrying value,
from the caption 'investments' to the caption 'Non-
current assets held for sale' in the consolidated balance
sheet.
The joint depositary, custody and asset servicing services
business of Grupo Santander and CACEIS in Latin
America is not included in the scope of the transaction
and will continue to be jointly controlled by Grupo
Santander and CACEIS.
ii.Accelerated placement of ordinary shares of Santander
Bank Polska 
On September 10, 2024, Banco Santander, S.A.
announced an accelerated placement of 5,320,000
ordinary shares of its subsidiary Santander Bank Polska
S.A., representing approximately 5.2% of its share
capital, at a price of PLN 463 (EUR 108) per ordinary
share. The transaction was settled on September 13,
with the total transaction amounting to PLN
2,463 million (EUR 575 million). Banco Santander will
continue to hold a majority stake in Santander Bank
Polska .S.A of 62.2% of the share capital (prior to this
transaction, the percentage of participation was 67.4%).
This sale has resulted in an increase in reserves and
valuation adjustments of EUR 158 million and EUR
57 million, respectively, and an increase in minority
equity of EUR 360 million.
iii.Tender offers for shares of Banco Santander México,
S.A., Institución de Banca Múltiple, Grupo Financiero
Santander México
On 21 October 2022, Banco Santander, S.A. ('Banco
Santander') announced that it intends to make
concurrent cash tender offers to acquire all of the shares
of Banco Santander México, S.A., Institución de Banca
Múltiple, Grupo Financiero Santander México
('Santander Mexico') in Mexico (Shares) and United
States (American Depositary Shares ('ADSs')) which were
not owned by Grupo Santander, which amount to
approximately  3.76% of Santander Mexico’s share
capital.
The offers were launched on 7 February 2023 and were
originally scheduled to close on 8 March 2023. On 1
March 2023, Banco Santander announced its decision to
extend the expiration date of the offers so that they
could be concluded on 10 April 2023. Finally, after the
offers' closing, 3.6% of the capital accepted the offer,
which raised the Group's stake in Santander México from
96.2% to 99.8% will be settled on 13 March 2023.
Shareholders who participated in the offerings received
24.52 Mexican pesos (approximately EUR 1.20 ) per
Share and USD 6.6876 in cash for each ADS (i.e., the
equivalent in United States dollars of 122.6 Mexican
pesos in cash for each ADS at the US dollar/Mexican peso
exchange rate on the expiration date of 10 April
2023),which corresponded to the book value of the
Santander México share according to the quarterly
report of Santander México corresponding to the fourth
quarter of the year 2022 in accordance with applicable
legislation, with a total disbursement by Banco
Santander of approximately EUR 300 million.
The operation led to an increase of EUR 13 million in
Reserves and a decrease of EUR 313 million in minority
interests of the consolidated balance sheet.
Once the offers were concluded and settled, Banco
Santander proceeded to: (i) withdraw the ADSs from the
listing on the New York Stock Exchange ('NYSE') and the
Shares from the registry before the Securities and
Exchange Commission ('SEC') in the United States and;
(ii) cancel the registration of the Shares in the National
Securities Registry of the National Banking and Securities
Commission ('CNBV') and withdraw the listing of the
Shares in the Mexican Stock Exchange, S.A.B. de C.V.
('BMV'). Said cancellation was approved by the
extraordinary general shareholders' meeting of
Santander México held on 30 November 2022, with the
favourable vote of the holders of the shares that
45
represent more than 95% of the shares of Santander
Mexico, as required by the Mexican Securities Market
La w.
Pursuant to Mexican law, on 12 May 2023, Banco
Santander and Santander México established a trust (the
'Repurchase Trust'), to which the holders of the Shares
that remain outstanding after the conclusion of the
offers, to sell said Shares to the repurchase trust, at the
same cash price that would have been paid to them in
the Mexican offer with respect to the same. At the end of
the year, said trust has already been liquidated and the
Group's effective participation amounts to 99.98% .
iv.  Agreement to acquire a significant holding in Ebury
Partners Limited
On 28 April 2020, the investment announced on 4
November 2019 in Ebury, a payments and foreign
exchange platform for SMEs, was completed. The
transaction involved a total disbursement of GBP
357 million (approximately EUR 409 million) of which
GBP 70 million (approximately EUR 80 million ) was for
new shares. By the end of 2019, the Group had already
acquired 6.4% of the company for GBP 40 million
(approximately EUR 45 million). Following the
disbursement made in April 2020, which gave the Group
50.38% of the economic rights of the company, without
the conditions to obtain control being met, this interest
was recorded under 'Investments  - Associated entities'
in the consolidated balance sheet.
In April 2022 Grupo Santander acquired a new package
of shares for GBP 113 million (approximately EUR
135 million) and subscribed in full to a new capital
increase, paying an additional GBP 60 million
(approximately EUR 72 million ). Following these
transactions, the Group holds 66.54% of the economic
rights and control of the company.
The total value of the net assets identified in the
business combination amounted to EUR 413 million,
mainly intangible assets (IT developments, customer
lists and brand) and resulted in the recognition of
goodwill of EUR 316 million .
No gain or loss was recorded for the difference between
the book value and the fair value of the previous holding
as this difference was not significant.
v. Purchase by SHUSA for shares of Santander Consumer
USA
In August 2021 Santander Holdings USA, Inc. ('SHUSA')
and Santander Consumer USA Holdings Inc. ('SC')
entered into a definitive agreement pursuant to which
SHUSA acquired all outstanding shares of common stock
of SC not already owned by SHUSA via an all-cash tender
offer (the 'Tender Offer') for USD 41.50 per SC common
share (the 'Offer Price'), followed by a second-step
consisting of a merge (together with the Offer, the
'Transaction') in which a wholly owned subsidiary of
SHUSA was merged with and into SC, with SC surviving
as a wholly owned subsidiary of SHUSA, and all
outstanding shares of common stock of SC not tendered
in the Tender Offer were converted into the right to
receive the Offer Price in cash. The Offer Price
represented a 14% premium to the closing price of SC
common stock of USD 36.43 as of 1 July 2021, the last
day prior to the announcement of SHUSA’s initial offer to
acquire the remaining outstanding shares of SC’s
common stock.
On 31 January 2022, after completion of the customary
closing conditions, the Transaction was performed and
SHUSA increased its share up to the 100% of SC's
common stock. The transaction  meant a disbursement
of USD 2,510 million (around EUR 2,239 million) for the
Group, with a decrease of reserves of EUR 487 million
and a decrease of EUR 1,752 million of minority
interests.
vi. Acquisition of Amherst Pierpont Securities LLC, a US
fixed-income broker dealer
On 15 July 2021, Santander Holdings USA, Inc. (SHUSA),
reached an agreement to acquire Amherst Pierpont
Securities LLC, a market-leading independent fixed-
income and structured products broker dealer, through
the acquisition of its parent holding company, Pierpont
Capital Holdings LLC, for a total consideration of
approximately USD 450 million (around EUR
405 million ). The operation was closed on 11 April 2022
once the pertinent regulatory approvals have been
obtained. Immediately after the acquisition, SHUSA lent
financing to the company for an amount of USD
163 million (approximately EUR 147 million ), which the
company used to cancel debt with third parties. Amherst
Pierpont Securities LLC (now Santander Capital Holdings
LLC, see note 17) is part of Santander Corporate &
Investment Banking, Global business line.
The business combination meant the recognition of a
goodwill of EUR 158 million and EUR 24 million of
intangible assets (mainly relationships with customers)
identified in the purchase price allocation, without other
relevant value adjustments to net assets of the business.
46
c) Offshore entities
Spanish regulation
According to current Spanish regulation (Law 11/2021,
of 9 July, Royal Decree 1080/1991, of 5 July and Order
HFP/115/2023, of 9 February), Grupo Santander has
three branches in the non-cooperative jurisdictions of
Jersey, the Isle of Man and the Cayman Islands (offshore
entities). Santander also has two other subsidiaries
incorporated in non-cooperative jurisdictions that are tax
resident in the UK and subject to British tax law.
i. Offshore subsidiaries
A subsidiary resident in Jersey was liquidated during
2024 so, at the reporting date, Grupo Santander does not
have subsidiaries in non-cooperative jurisdictions.
ii. Offshore branches
Grupo Santander has three offshore branches in the
Cayman Islands, the Isle of Man and Jersey. They report
to, and consolidate balance sheets and income
statements with, their foreign headquarters. They are
taxed either with their headquarters (the Cayman Islands
branch in Brazil) or in the territories they are located in
(Jersey and Isle of Man, pertain to the UK).
These three offshore branches have a total of
167employees as of December 2024.
iii. Subsidiaries in non-cooperative jurisdictions that are
tax resident in the United Kingdom
Grupo Santander also has two subsidiaries that were
incorporated in offshore jurisdictions ( one in Bermuda
without activity and one in Guernsey with leasing
activity), but are not deemed offshore entities because
they only operate from and are tax resident in the UK
and, thus, are subject to British tax law.
iv. Other offshore holdings
From Brazil, Grupo Santander manages Santander Brazil
Global Investment Fund SPC, a segregated portfolio
company located in the Cayman Islands. The Group also
has other non-controlling financial interest of a reduced
amount in entities located in non-cooperative
jurisdictions.
The European Union (EU)
In February 2025, the Council of the EU updated the
blacklist of non-cooperative jurisdictions for tax
purposes, which currently contains 11 jurisdictions.
Additionally, the EU grey list comprises 8 jurisdictions
which have sufficiently committed to adapt their
legislation to international tax standards, subject to
monitoring by the EU. Both lists are subject to
permanent review and update. Santander is not present
in any of the countries and territories included in these
lists.
Organization for Economic Cooperation and
Development (OECD)
Grupo Santander is not present in any jurisdiction non-
compliant with both OECD standards on transparency and
exchange of information for tax purposes (Automatic
exchange of information standard -AEOI- and Exchange of
information on request standard -EOIR-), according to the
last annual report of the OECD Global Forum on
Transparency and Exchange of Information for Tax
Purposes released in November 2024.
However, although The Bahamas and Chile -jurisdictions
where the Group is present- have complete legal and
regulatory frameworks in place for the application of the
AEOI standard, they need to improve the effectiveness of
this standard.
The Group's presence in offshore territories at the end of
2024 is as follows:
Presence of the
Group in non-
cooperative
jurisdictions a
Spanish
legislation
Council of
the EU
blacklist
OECDb
Sub.
Branch
Sub.
Branch
Sub.
Branch
Jersey
1
Isle of Man
1
Cayman Islands
1
2024
3
2023c
1
3
1
1
a. Additionally, there are one subsidiary constituted in Guernsey and one
in Bermuda, but residents for tax purposes in the UK.
b. Jurisdictions non-compliant with both OECD standards on
transparency and exchange of information for tax purposes (AEOI and
EOIR). Jersey, the Isle of Man and the Cayman Islands continue to fully
comply with both OECD standards.
c. At the end of 2023, The Bahamas was included in the EU blacklist,
having Santander one subsidiary and one branch in this territory. The
Bahamas was removed from this list in February 2024 update.
Grupo Santander has the right mechanisms (risk
management, supervision, verification and review plans,
and regular reporting) to prevent reputational, tax and
legal risk in entities resident in non-cooperative
jurisdictions. Grupo Santander also maintains its policy
of limiting and reducing its presence in non-cooperative
jurisdictions when possible.
PwC member firms audited the financial statements of
Grupo Santander’s offshore entities in 2024 and 2023.
d) Consolidated balance sheet, income statement,
statement of recognized income and expenses,
statement of changes in total equity and cash-flow
statement
PwC (PricewaterhouseCoopers) member firms audited
the financial statements of Grupo Santander’s offshore
entities in 2024 and 2023 :
47
CONSOLIDATED BALANCE SHEETS AS OF 31 DECEMBER 2024 AND 2023
EUR million
ASSETS
2024
2023A
CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEPOSITS ON DEMAND
192,208
220,342
FINANCIAL ASSETS HELD FOR TRADING
230,253
176,921
Derivatives
64,100
56,328
Equity instruments
16,636
15,057
Debt securities
82,646
62,124
Loans and advances
66,871
43,412
Central banks
12,966
17,717
Credit institutions
27,314
14,061
Customers
26,591
11,634
NON-TRADING FINANCIAL ASSETS MANDATORILY AT
FAIR VALUE THROUGH PROFIT OR LOSS
6,130
5,910
Equity instruments
4,641
4,068
Debt securities
447
860
Loans and advances
1,042
982
Central banks
Credit institutions
Customers
1,042
982
FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
7,915
9,773
Debt securities
2,897
3,095
Loans and advances
5,018
6,678
Central banks
Credit institutions
408
459
Customers
4,610
6,219
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
89,898
83,308
Equity instruments
2,193
1,761
Debt securities
76,558
73,565
Loans and advances
11,147
7,982
Central banks
Credit institutions
363
313
Customers
10,784
7,669
FINANCIAL ASSETS AT AMORTIZED COST
1,203,707
1,191,403
Debt securities
120,949
103,559
Loans and advances
1,082,758
1,087,844
Central banks
16,179
20,082
Credit institutions
55,537
57,917
Customers
1,011,042
1,009,845
HEDGING DERIVATIVES
5,672
5,297
CHANGES IN THE FAIR VALUE OF HEDGED ITEMS IN
PORTFOLIO HEDGES OF INTEREST RATE RISK
(704)
(788)
INVESTMENTS
7,277
7,646
Joint venture entities
2,061
1,964
Associated entities
5,216
5,682
ASSETS UNDER INSURANCE OR REINSURANCE CONTRACTS
222
237
48
ASSETS
2024
2023A
TANGIBLE ASSETS
32,087
33,882
Property, plant and equipment
31,212
32,926
For own-use
12,636
13,408
Leased out under an operating lease
18,576
19,518
Investment properties
875
956
Of which leased out under an operating lease
749
851
INTANGIBLE ASSETS
19,259
19,871
Goodwill
13,438
14,017
Other intangible assets
5,821
5,854
TAX ASSETS
30,596
31,390
Current tax assets
11,426
10,623
Deferred tax assets
19,170
20,767
OTHER ASSETS
8,559
8,856
Insurance contracts linked to pensions
81
93
Inventories
6
7
Other
8,472
8,756
NON-CURRENT ASSETS HELD FOR SALE
4,002
3,014
TOTAL ASSETS
1,837,081
1,797,062
A. Presented for comparison purposes only.
49
CONSOLIDATED BALANCE SHEETS AS OF 31 DECEMBER 2024 AND 2023
EUR million
LIABILITIES
2024
2023A
FINANCIAL LIABILITIES HELD FOR TRADING
152,151
122,270
Derivatives
57,753
50,589
Short positions
35,830
26,174
Deposits
58,568
45,507
Central banks
13,300
7,808
Credit institutions
26,284
17,862
Customers
18,984
19,837
Marketable debt securities
Other financial liabilities
FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
36,360
40,367
Deposits
28,806
34,996
Central banks
1,774
1,209
Credit institutions
1,625
1,735
Customers
25,407
32,052
Marketable debt securities
7,554
5,371
Other financial liabilities
Memorandum items: subordinated liabilities
FINANCIAL LIABILITIES AT AMORTIZED COST
1,484,322
1,468,703
Deposits
1,126,439
1,125,308
Central banks
24,882
48,782
Credit institutions
90,012
81,246
Customers
1,011,545
995,280
Marketable debt securities
317,967
303,208
Other financial liabilities
39,916
40,187
Memorandum items: subordinated liabilities
35,813
30,912
HEDGING DERIVATIVES
4,752
7,656
CHANGES IN THE FAIR VALUE OF HEDGED ITEMS IN
PORTFOLIO HEDGES OF INTEREST RATE RISK
(9)
55
LIABILITIES UNDER INSURANCE CONTRACTS
17,829
17,799
PROVISIONS
8,407
8,441
Pensions and other post-retirement obligations
1,731
2,225
Other long term employee benefits
915
880
Taxes and other legal contingencies
2,717
2,715
Contingent liabilities and commitments
710
702
Other provisions
2,334
1,919
TAX LIABILITIES
9,598
9,932
Current tax liabilities
3,322
3,846
Deferred tax liabilities
6,276
6,086
OTHER LIABILITIES
16,344
17,598
LIABILITIES ASSOCIATED WITH NON-CURRENT ASSETS HELD FOR SALE
TOTAL LIABILITIES
1,729,754
1,692,821
A. Presented for comparison purposes only.
50
CONSOLIDATED BALANCE SHEETS AS OF 31 DECEMBER 2024 AND 2023
EUR million
EQUITY
2024
2023A
SHAREHOLDERS´ EQUITY
135,196
130,443
CAPITAL
7,576
8,092
Called up paid capital
7,576
8,092
Unpaid capital which has been called up
SHARE PREMIUM
40,079
44,373
EQUITY INSTRUMENTS ISSUED OTHER THAN CAPITAL
720
Equity component of the compound financial instrument
Other equity instruments issued
720
OTHER EQUITY
217
195
ACCUMULATED RETAINED EARNINGS
82,326
74,114
REVALUATION RESERVES
OTHER RESERVES
(5,976)
(5,751)
Reserves or accumulated losses in joint venture investments
1,831
1,762
Others
(7,807)
(7,513)
(-) OWN SHARES
(68)
(1,078)
PROFIT OR LOSS ATTRIBUTABLE TO SHAREHOLDERS OF THE PARENT
12,574
11,076
(-) INTERIM DIVIDENDS
(1,532)
(1,298)
OTHER COMPREHENSIVE INCOME OR LOSS
(36,595)
(35,020)
Items that will not be reclassified to profit or loss
(4,757)
(5,212)
Items that may be reclassified to profit or loss
(31,838)
(29,808)
NON-CONTROLLING INTEREST
8,726
8,818
Other comprehensive income or loss
(2,020)
(1,559)
Other items
10,746
10,377
TOTAL EQUITY
107,327
104,241
TOTAL LIABILITIES AND EQUITY
1,837,081
1,797,062
MEMORANDUM ITEMS: OFF BALANCE SHEET AMOUNTS
Loan commitments granted
302,861
279,589
Financial guarantees granted
16,901
15,435
Other commitments granted
134,493
113,273
A. Presented for comparison purposes only.
51
CONSOLIDATED INCOME STATEMENTS FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR million
(Debit) Credit
2024
2023A
Interest income
112,735
105,252
Financial assets at fair value through other comprehensive income
7,324
5,995
Financial assets at amortized cost
84,309
77,701
Other interest income
21,102
21,556
Interest expense
(66,067)
(61,991)
Interest income/(charges)
46,668
43,261
Dividend income
714
571
Income from companies accounted for using the equity method
711
613
Commission income
17,602
16,321
Commission expense
(4,592)
(4,264)
Gain or losses on financial assets and liabilities not measured
at fair value through profit or loss, net
(114)
96
Financial assets at amortized cost
(190)
(3)
Other financial assets and liabilities
76
99
Gain or losses on financial assets and liabilities held for trading, net
1,459
2,322
Reclassification of financial assets at fair value through other comprehensive income
Reclassification of financial assets at amortized cost
Other gains (losses)
1,459
2,322
Gains or losses on non-trading financial assets and liabilities mandatorily
at fair value through profit or loss
495
204
Reclassification of financial assets at fair value through other comprehensive income
Reclassification of financial assets at amortized cost
Other gains (losses)
495
204
Gain or losses on financial assets and liabilities measured
at fair value through profit or loss, net
691
(93)
Gain or losses from hedge accounting, net
16
63
Exchange differences, net
(274)
41
Other operating income
803
1,104
Other operating expenses
(2,324)
(2,827)
Income from insurance and reinsurance contracts
470
460
Expenses from insurance and reinsurance contracts
(449)
(449)
Total income
61,876
57,423
Administrative expenses
(22,740)
(22,241)
Staff costs
(14,328)
(13,726)
Other general administrative expenses
(8,412)
(8,515)
Depreciation and amortisation cost
(3,294)
(3,184)
Provisions or reversal of provisions, net
(3,883)
(2,678)
Impairment or reversal of impairment at financial assets not measured
at fair value through  profit or loss and net gains and losses from changes
(12,644)
(12,956)
Financial assets at fair value through other comprehensive income
(44)
Financial assets at amortized cost
(12,644)
(12,912)
Impairment or reversal of impairment of investments in
subsidiaries, joint ventures and associates, net
Impairment or reversal of impairment on non-financial assets, net
(628)
(237)
Tangible assets
(386)
(136)
Intangible assets
(231)
(73)
Others
(11)
(28)
Gain or losses on non-financial assets and investments, net
367
313
Negative goodwill recognized in results
39
52
(Debit) Credit
2024
2023A
Gains or losses on non-current assets held for sale
not classified as discontinued operations
(27)
(20)
Operating profit/(loss) before tax
19,027
16,459
Tax expense or income from continuing operations
(5,283)
(4,276)
Profit/(loss) from continuing operations
13,744
12,183
Profit/(loss) after tax from discontinued operations
Profit/(loss) for the year
13,744
12,183
Profit/(loss) attributable to non-controlling interests
1,170
1,107
Profit/(loss) attributable to the parent
12,574
11,076
Earnings/(losses) per share
Basic
0.77
0.65
Diluted
0.77
0.65
A. Presented for comparison purposes only.
53
CONSOLIDATED STATEMENTS OF RECOGNIZED INCOME AND EXPENSE FOR THE YEARS ENDED 31 DECEMBER 2024 AND
2023
EUR million
2024
2023A
CONSOLIDATED PROFIT/(LOSS) FOR THE YEAR
13,744
12,183
OTHER RECOGNISED INCOME AND EXPENSE
(2,339)
614
Items that will not be reclassified to profit or loss
219
(964)
Actuarial gains and losses on defined benefit pension plans
(584)
(1,038)
Non-current assets held for sale
Other recognised income and expense of investments in
subsidiaries, joint ventures and associates
(3)
(5)
Changes in the fair value of equity instruments measured at fair value through other comprehensive
income
447
(162)
Gains or losses resulting from the accounting for hedges of equity instruments measured at fair value
through other comprehensive income, net
Changes in the fair value of equity instruments measured at fair value through other comprehensive
income (hedged item)
20
(29)
Changes in the fair value of equity instruments measured at fair value through other comprehensive
income (hedging instrument)
(20)
29
Changes in the fair value of financial liabilities at fair value through profit or loss attributable to changes in
credit risk
277
(120)
Income tax relating to items that will not be reclassified
82
361
Items that may be reclassified to profit or loss
(2,558)
1,578
Hedges of net investments in foreign operations (effective portion)
420
(1,888)
Revaluation gains (losses)
420
(1,888)
Amounts transferred to income statement
Other reclassifications
Exchanges differences
(3,047)
1,017
Revaluation gains (losses)
(3,047)
1,009
Amounts transferred to income statement
8
Other reclassifications
Cash flow hedges (effective portion)
558
2,592
Revaluation gains (losses)
(698)
(30)
Amounts transferred to income statement
1,256
2,622
Transferred to initial carrying amount of hedged items
Other reclassifications
Hedging instruments (items not designated)
Revaluation gains (losses)
Amounts transferred to income statement
Other reclassifications
Debt instruments at fair value with changes in other comprehensive income
(493)
858
Revaluation gains (losses)
(447)
852
Amounts transferred to income statement
(46)
6
Other reclassifications
Non-current assets held for sale
Revaluation gains (losses)
Amounts transferred to income statement
Other reclassifications
Share of other recognised income and expense of investments
(108)
19
Income tax relating to items that may be reclassified to profit or loss
112
(1,020)
Total recognised income and expenses for the year
11,405
12,797
Attributable to non-controlling interests
709
1,401
Attributable to the parent
10,696
11,396
A. Presented for comparison purposes only.
54
CONSOLIDATED STATEMENTS OF CHANGES IN TOTAL EQUITY FOR THE YEARS ENDED 31 DECEMBER 2024 AND 2023
EUR million
Non-controlling interest
Capital
Share
premium
Equity
instruments
issued (not
capital)
Other equity
instruments
Accumulated
retained
earnings
Revaluation
reserves
Other
reserves
(-) Own
shares
Profit
attributable to
shareholders
of the parent
(-) Interim
dividends
Other
comprehensive
income
Other
comprehensive
income
Other
items
Total
Balance at 31 December 2023A
8,092
44,373
720
195
74,114
(5,751)
(1,078)
11,076
(1,298)
(35,020)
(1,559)
10,377
104,241
Adjustments due to errors
Adjustments due to changes in
accounting policies
Opening balance at 1 January
2024 A
8,092
44,373
720
195
74,114
(5,751)
(1,078)
11,076
(1,298)
(35,020)
(1,559)
10,377
104,241
Total recognised income and
expense
12,574
(1,878)
(461)
1,170
11,405
Other changes in equity
(516)
(4,294)
(720)
22
8,212
(225)
1,010
(11,076)
(234)
303
(801)
(8,319)
Issuance of ordinary shares
Issuance of preferred shares
Issuance of other financial
instruments
Maturity of other financial
instruments
(751)
(590)
(1,341)
Conversion of financial liabilities
into equity
Capital reduction
(516)
(4,294)
516
4,294
(93)
(93)
Dividends
(1,485)
(1,532)
(660)
(3,677)
Purchase of equity instruments
(4,038)
(4,038)
Disposal of equity instruments
8
754
762
Transfer from equity to liabilities
Transfer from liabilities to equity
Transfers between equity items
9,697
(215)
(11,076)
1,298
303
(7)
Increases (decreases) due to
business combinations
(8)
(8)
Share-based payment
(62)
(62)
Others increases or (-) decreases
in equity
31
84
(534)
557
138
Balance at 31 December 2024
7,576
40,079
217
82,326
(5,976)
(68)
12,574
(1,532)
(36,595)
(2,020)
10,746
107,327
A. Presented for comparison purpose only .
55
CONSOLIDATED STATEMENTS OF CHANGES IN TOTAL EQUITY FOR THE YEARS ENDED 31 DECEMBER 2023 AND 2022
EUR million
Non-controlling interest
Capital
Share
premium
Equity
instruments
issued (not
capital)
Other equity
instruments
Accumulated
retained
earnings
Revaluation
reserves
Other
reserves
(-) Own
shares
Profit
attributable to
shareholders of
the parent
(-)
Interim
dividends
Other
comprehensive
income
Other
comprehensi
ve income
Other
items
Total
Balance at 31 December 2022A
8,397
46,273
688
175
66,702
(5,454)
(675)
9,605
(979)
(35,628)
(1,856)
10,337
97,585
Adjustments due to errors
Adjustments due to changes in
accounting policies
Opening balance at 1 January 2023A
8,397
46,273
688
175
66,702
(5,454)
(675)
9,605
(979)
(35,628)
(1,856)
10,337
97,585
Total recognised income and
expense
11,076
320
294
1,107
12,797
Other changes in equity
(305)
(1,900)
32
20
7,412
(297)
(403)
(9,605)
(319)
288
3
(1,067)
(6,141)
Issuance of ordinary shares
1
1
Issuance of preferred shares
Issuance of other financial
instruments
Maturity of other financial
instruments
Conversion of financial liabilities into
equity
Capital reduction
(305)
(1,900)
305
1,900
Dividends
(963)
(1,298)
(748)
(3,009)
Purchase of equity instruments
(3,109)
(3,109)
Disposal of equity instruments
13
806
819
Transfer from equity to liabilities
Transfer from liabilities to equity
Transfers between equity items
8,375
(37)
(9,605)
979
288
3
(3)
Increases (decreases) due to business
combinations
(364)
(364)
Share-based payment
(60)
(60)
Others increases or (-) decreases in
equity
32
80
(578)
47
(419)
Balance at 31 December 2023A
8,092
44,373
720
195
74,114
(5,751)
(1,078)
11,076
(1,298)
(35,020)
(1,559)
10,377
104,241
A. Presented for comparison purposes only .
56
CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE YEARS ENDED 2024 AND 2023
EUR million
2024
2023A
A. CASH FLOWS FROM OPERATING ACTIVITIES
(24,155)
5,015
Profit or loss for the year
13,744
12,183
Adjustments made to obtain the cash flows from operating activities
28,361
26,948
Depreciation and amortisation cost
3,294
3,184
Other adjustments
25,067
23,764
Net increase/(decrease) in operating assets
117,996
74,982
Financial assets held-for-trading
62,460
18,332
Non-trading financial assets mandatorily at fair value through profit or loss
31
286
Financial assets at fair value through profit or loss
(1,850)
874
Financial assets at fair value through other comprehensive income
10,225
(4,470)
Financial assets at amortized cost
45,995
60,525
Other operating assets
1,135
(565)
Net increase/(decrease) in operating liabilities
57,616
46,080
Financial liabilities held-for-trading
34,256
5,450
Financial liabilities designated at fair value through profit or loss
(3,854)
(11)
Financial liabilities at amortized cost
34,164
40,138
Other operating liabilities
(6,950)
503
Income tax recovered/(paid)
(5,880)
(5,214)
B. CASH FLOWS FROM INVESTING ACTIVITIES
(3,712)
(5,366)
Payments
11,355
15,056
Tangible assets
8,494
11,446
Intangible assets
2,104
2,197
Investments
686
139
Subsidiaries and other business units
71
1,274
Non-current assets held for sale and associated liabilities
Other payments related to investing activities
Proceeds
7,643
9,690
Tangible assets
5,966
7,074
Intangible assets
Investments
681
814
Subsidiaries and other business units
8
885
Non-current assets held for sale and associated liabilities
988
917
Other proceeds related to investing activities
C. CASH FLOW FROM FINANCING ACTIVITIES
(5,510)
(2,058)
Payments
14,045
10,187
Dividends
3,017
2,261
Subordinated liabilities
4,096
2,931
Redemption of own equity instruments
751
Acquisition of own equity instruments
4,038
3,109
Other payments related to financing activities
2,143
1,886
Proceeds
8,535
8,129
Subordinated liabilities
7,001
7,007
Issuance of own equity instruments
Disposal of own equity instruments
765
825
Other proceeds related to financing activities
769
297
D. EFFECT OF FOREIGN EXCHANGE RATE DIFFERENCES
5,243
(322)
E. NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS
(28,134)
(2,731)
57
2024
2023A
F. CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR
220,342
223,073
G. CASH AND CASH EQUIVALENTS AT END OF THE YEAR
192,208
220,342
COMPONENTS OF CASH AND CASH EQUIVALENTS AT END OF THE YEAR
Cash
9,253
8,621
Cash equivalents at central banks
170,914
199,932
Other financial assets
12,041
11,789
Less, bank overdrafts refundable on demand
TOTAL CASH AND CASH EQUIVALENTS AT END OF THE YEAR
192,208
220,342
In which, restricted cash
A. Presented for comparison purposes only .
58
4. Distribution of Banco
Santander's profit, shareholder
remuneration scheme and
earnings per share
a) Distribution of Banco Santander’s profit and
shareholder remuneration scheme
The distribution of the Bank's current annual results that
the board of directors will propose for approval by the
shareholders at the annual general meeting is as
follows:
EUR million
To dividends
3,181
Dividend paid at 31 December A
1,532
Complementary dividend B
1,649
To voluntary reserves C
6,920
Net profit for the year
10,101
A. Total amount paid as interim dividend, at the rate of EUR 10 fixed cents
per eligible share (recorded in 'Shareholders' equity - Interim
dividends').
B. Fixed complementary dividend of EUR 11 gross cents per eligible share,
payable in cash as from 2 May 2025. The total amount has been
estimated on the assumption that, as a result of the partial
implementation of the buyback program announced on February 5,
2025, the number of the Bank's outstanding shares eligible for the
dividend will be 14,988,884,075. Therefore, the total amount of the
complementary dividend may be higher if fewer shares are acquired in
the buyback program than expected, or lower in the opposite case.
C. Estimated amount corresponding to a complementary dividend of EUR
1,648,777,248.25. To be increased or reduced by the same amount by
which the total amount of the complementary dividend is respectively
lower or higher than the estimate of that complementary dividend.
The transcribed proposal comprises the part of the 2024
shareholder remuneration policy that is implemented
through cash dividends (the interim dividend paid in
November 2024 of EUR 10 cents per share with dividend
entitlement, approved by the board of directors on 24
September 2024, and the complementary dividend
expected to be paid as of 2 May 2025, of EUR 11 cents
per share with the dividend entitlement, proposed by the
board of directors on 25 February 2025, and therefore
subject to approval by the General Meeting of
Shareholders).
In addition, the 2024 remuneration policy also includes
expected shareholder remuneration through the
implementation of share buyback programs to which an
amount equivalent to 25% of the Group's ordinary profit
will be allocated. The first of these programs based on
the results of 2024, for an approximate amount of EUR
1,525 million, was completed between August 2024 and
January 2025. On 6 February 2025 a second buyback
program on account of the 2024 results was started for a
maximum amount of EUR 1,587 million. It also submits
to the general meeting of shareholders an agreement for
reduction of capital that will allow the amortization of
own shares acquired in this second repurchase program,
subject to the relevant regulatory authorization.
The accounting statement, prepared by the Bank
pursuant to legal requirements, evidencing the existence
of sufficient liquidity for the payment of the interim
dividend on the date and for the amount mentioned
above, was as follows:
EUR million
31 August 2024
Profit before taxes
6,549
Tax expense
373
Dividends paid in cash
Distributable maximum amount
6,176
Available liquidity
87,847
Finally, and although it is not part of the remuneration
charged to the 2024 financial year, it should be noted
that pursuant to the resolution of the Bank's General
Meeting of Shareholders held on 22 March 2024, on 2
May 2024 the Bank paid a complementary cash dividend
of EUR 9.5 cents per share charged to the results of the
2023 financial year.  Finally, also charged to the results
of 2023, the Bank implemented two repurchase
programs. The first of them for a maximum amount of
EUR 1,310 million, which ended on January 2024 and the
second one, for a maximum amount of EUR
1,459 million, which ended in June 2024.
59
b) Earnings/loss per share from continuing and
discontinued operations
i. Basic earnings / loss per share
Basic earnings/loss per share are calculated by dividing
the net profit attributable to the Group, adjusted by the
after-tax amount of the remuneration of contingently
convertible preference shares (PPCC) recognised in
equity and the capital perpetual preference shares
(PPCA) (see note 21), if applicable, by the weighted
average number of ordinary shares outstanding during
that period, excluding the average number of own
shares held through that period.
Accordingly:
2024
2023
Profit (Loss) attributable to the
Parent (EUR million)
12,574
11,076
Remuneration of PPCC and PPCA
(EUR million) (note 21)
(620)
(492)
11,954
10,584
Of which:
Profit (Loss) from discontinued
operations (non controlling
interest net) (EUR million)
Profit (Loss) from continuing
operations (non-controlling
interest and PPCC and PPCA
net)
(EUR million)
11,954
10,584
Weighted average number of
shares outstanding
15,497,607,269
16,172,084,714
Basic earnings (Loss) per share
(euros)
0.771
0.654
Of which, from discounted
operations (euros)
Basic earnings (Loss) per share
from continuing operations
(euros)
0.771
0.654
ii. Diluted earnings / loss per share
Diluted earnings/loss per share are calculated by
dividing the net profit attributable to the Group, adjusted
by the after-tax amount of the remuneration of
contingently convertible preference shares recognised in
equity (PPCC) recognised in equity and the capital
perpetual preference shares (PPCA) (see note 21) , by the
weighted average number of ordinary shares
outstanding during the year, excluding the average
number of treasury shares and adjusted for all the
dilutive effects inherent to potential ordinary shares
(share options, and convertible debt securities).
Accordingly, diluted earnings/loss per share were
determined as follows:
2024
2023
Profit (Loss) attributable to the
Parent (EUR million)
12,574
11,076
Remuneration of PPCC and
PPCA (EUR million) (note 21)
(620)
(492)
Dilutive effect of changes in
profit for the period arising from
potential conversion of ordinary
shares
11,954
10,584
Of which:
Profit (Loss) from
discontinued operations (net
of non-controlling interests)
(EUR million)
Profit (Loss) from continuing
operations (net of non-
controlling interests and
PPCC and PPCA) (EUR
million)
11,954
10,584
Weighted average number of
shares outstanding
15,497,607,269
16,172,084,714
Dilutive effect of options/rights
on shares
70,110,570
75,180,407
Adjusted number of shares
15,567,717,839
16,247,265,121
Diluted earnings (Loss) per
share (euros)
0.768
0.651
Of which, from discounted
operations (euros)
Diluted earnings (Loss) per
share from continuing
operations (euros)
0.768
0.651
60
5. Remuneration and other
benefits paid to the Bank's
directors and senior managers
The following section contains qualitative and
quantitative disclosures on the remuneration paid to the
members of the board of directors —both executive and
non-executive directors— and senior managers for 2024
and 2023 .
a) Remuneration of Directors
i. Bylaw-stipulated emoluments
The annual general meeting held on 22 March 2013
approved an amendment to the Bylaws, whereby the
remuneration of directors in their capacity as board
members became an annual fixed amount determined
by the annual general meeting. This amount shall
remain in effect unless the shareholders resolve to
change it at a general meeting. However, the board of
directors may elect to reduce the amount in any years in
which it deems such action justified.
The maximum remuneration established by the annual
general meeting was EUR 6 million in 2024 (EUR
6 million in 2023), with two components: (a) an annual
emolument and (b) attendance fees.
The specific amount payable for the above-mentioned
items to each of the directors is determined by the board
of directors. For such purpose, it takes into consideration
the positions held by each director on the board, their
membership of the board and the board committees and
their attendance to the meetings thereof, and any other
objective circumstances considered by the board.
The total Bylaw-stipulated emoluments earned by the
directors in 2024 amounted to EUR 5.4 million (EUR
5.3 million in 2023 ) .
Annual allotment
In accordance with the remuneration policy approved at
the general shareholders' meeting on 22 March 2024,
the annual allotment for board and committee
membership are for the same amounts for annual
allotments as those initially established for 2023, except
for the responsible banking, sustainability and culture
committee, which was updated to EUR 28,000 ,thus
equalizing its remuneration to other committees of
mandatory existence, considering the importance and
complexity of the matters addressed in it. Each director
received the amounts for serving on the board and its
committees and positions held in them included in the
chart below for 2023 and 2024:
Amount per director in euros
2024
2023
Members of the board of directors
98,000
98,000
Members of the executive committee
170,000
170,000
Members of the audit committee
43,000
43,000
Members of the appointments
committee
28,000
28,000
Members of the remuneration
committee
28,000
28,000
Members of the risk supervision,
regulation and compliance committee
43,000
43,000
Members of the responsible banking,
sustainability and culture committee
28,000
18,000
Members of the innovation and
technology committee
28,000
28,000
Chair of the audit committee
70,000
70,000
Chair of the appointments committee
50,000
50,000
Chair of the remuneration committee
50,000
50,000
Chair of the risk supervision, regulation
and compliance committee
70,000
70,000
Chair of the responsible banking,
sustainability and culture committee
50,000
50,000
Chair of the innovation and technology
committee
70,000
70,000
Lead independent directorA
110,000
110,000
Non-executive Vice Chair
30,000
30,000
A. Glenn Hutchins has been allocated EUR 700,000 (including
annual allowances and attendance fees) in minimum total
annual pay set for the required time and dedication to
perform his roles.
Attendance fees
The directors receive fees for attending board and
committee meetings, excluding executive committee
meetings, where no attendance fees are received.
Since we had not reviewed the attendance fees since
2016, shareholders at the 2024 AGM approved an
increase of 4% in respect of 2023. This increase
compensates for board members' greater time
commitment in relation to those of other comparable
banking groups, based on an independent expert
analysis carried out in 2023. So the amounts for 2024
and 2023 are as follows:
Attendance fees per director per meeting in euros
2024
2023
Board of directors
2,704
2,600
Audit committee and risk
supervision, regulation and
compliance committee
1,768
1,700
Other committees (excluding
executive committee)
1,560
1,500
61
ii. Salaries
The executive directors receive salaries. In accordance
with the policy approved by the annual general meeting,
salaries are composed of a fixed annual remuneration
and a variable one, which consists in a unique incentive,
which is a deferred variable remuneration plan linked to
multi-year objectives, which establishes the following
payment scheme:
40% of the variable remuneration amount,
determined at year-end on the basis of the
achievement of the established objectives, is paid
immediately.
The remaining 60% is deferred over five years , to be
paid in five portions, provided that the conditions of
permanence in the Group and non-concurrence of
the malus clauses are met, and subject to long term
metrics, taking into account the following accrual
scheme:
The accrual of the first and second portion
(payment in 2026 and 2027) will be conditional
on none of the malus clauses being triggered.
The accrual of the third, fourth, and fifth portion
(payment in 2028 , 2029 and 2030 ), is linked to
objectives related to the period 2024 2026 and
the metrics and scales associated with these
objectives. The fulfilment of the objectives
determines the percentage to be paid of the
deferred amount in these three annuities, and
these targets can reduce these amounts and the
number of deferred instruments, or increase
them up to a maximum achievement ratio of
125%, so executives have the incentive to exceed
their targets.
In accordance with current remuneration policies, the
amounts already paid will be subject to a possible
recovery (clawback) by the Bank during the period set
out in the policy in force at each moment.
The immediate payment (or short-term), as well as each
deferred payment (linked to long term metrics and not
linked to long-term metrics) will be settled 50% in cash
and the remaining 50% in instruments, consisting of
Banco Santander, S.A. shares and restricted stock units
(RSUs) of PagoNxt, split as:
the amount of PagoNxt RSUs set for each year; and
the rest, all in shares of Banco Santander, S.A.
Comparative of executive remuneration (Chair and CEO)
On the remuneration committee’s recommendation, and
due to the excellent business results and total
shareholder return in 2023, in order to ensure a
competitive remuneration compared to other peer
groups, the board resolved to increase 5% the annual
salary for Ana Botín and Héctor Grisi in 2024 versus
2023.
Variable contributions to pensions were not modified in
2024, so the amounts are  the 22% of the 30% of the
last three assigned bonus' average.
2024 was a groundbreaking year in our transformation.
We delivered solid operating performance and profitable
growth, with record attributable profit of EUR 12,574
million on the back of a strong increase in revenue that
grew far above costs, and all this progress with an
improvement in cost of risk. These excellent results
enabled us to achieve the targets we set for the year: a
CET1 ratio of 12.8% (far exceeding forecasts and driven
by strong net organic capital generation of over 200
basis points) and shareholder value creation (TNAV per
share plus cash DPS up 14% year on year and cash
dividend per share of up 39% year on year). All this,
coupled with our business model and robust balance
sheet, enabled us to achieve an initial bonus pool of
172.30%. However, to make this pool more consistent
with shareholder returns, the board approved a negative
adjustment of 27.30%.
Moreover, the ratio of executive directors’ total
remuneration to underlying attributable profit fell to
0.18% from 0.19% in 2023.
iii. Detail by director
The detail, by bank director, of the short-term
(immediate) and deferred (not subject to long-term
goals) remuneration for 2024 and 2023 is provided
below:
62
EUR thousand
2024
2023
Bylaw-stipulated emoluments
Pension
contributi
on
Other
remuneration1
Total
Total
Annual emolument
Short-term and deferred (not subject to long-term
goals) salaries of executive directors
BoardF
Executive
committee
Audit
committee
Appointments
committee
Remuneration
committee
Risk
supervision,
regulation
and
compliance
oversight
committee
Responsible
banking,
sustainability
and culture
committee
Innovation
and
technology
committee
Attendance
fees and
commissions
Fixed
Variable-
immediate
payment
Deferred
variable
Total
In
cash
In
instru
ments
In
cash
In
instru
ments
Ana Botín
98
170
44
56
3,435
1,851
1,851
1,110
1,111
9,358
1,339
1,062
12,127
11,544
Héctor GrisiA
98
170
28
56
3,150
1,279
1,279
767
768
7,243
1,105
437
9,137
8,257
José Antonio Álvarez
128
170
28
56
3,316
3,698
3,553
Glenn Hutchins
415
28
78
82
97
700
372
Bruce Carnegie-
Brown A
22
18
6
31
78
576
Homaira Akbari
98
43
28
28
88
285
265
Javier Botín B
98
46
144
137
Sol Daurella
98
28
28
50
88
292
249
Henrique de Castro
98
43
28
28
103
300
284
Gina Díez
98
28
28
71
225
211
Luis Isasi
98
170
28
43
101
1,000
1,440
1,417
Ramiro MatoC
48
83
21
21
38
60
271
518
Belén Romana
98
170
43
67
59
6
28
128
599
572
Pamela Walkden
98
59
97
22
105
381
341
Germán de la Fuente
98
97
43
100
338
271
Carlos Barrabés D
50
14
18
14
31
128
Antonio Weiss E
50
22
72
Total 2024
1,791
933
306
183
168
263
190
280
1,240
6,585
3,130
3,130
1,877
1,879
16,601
2,444
5,815
30,214
Total 2023
1,700
1,147
328
162
191
285
139
287
1,096
6,271
3,000
3,000
1,800
1,800
15,871
2,110
5,251
28,567
A. Stepped down as director on 22 March 2024.
B. All amounts received were reimbursed to Fundación Botín.
C. Stepped down as director on 27 June 2024.
D. Director and member of the NC, RBSCC and ITC since 27 June 2024.
E. Director since 27 June 2024.
F. Also includes emoluments for other roles in the board.
Other remuneration includes EUR 1,000 thousand for the role as non-executive Chair of the Santander
España business unit and for attending its board and committee meetings for Luis Isasi. For José Antonio
Álvarez, this amount includes remuneration as strategic advisor of Grupo Santander, life and health
insurance contributions (EUR 856 thousand) and the supplement for having waived the death and
disability policy (EUR 710 thousand).
Changes in the chairship of the committees:
Germán de la Fuente was appointed Chair of the AC on 23 March 2024 replacing Pamela Walkden.
Belén Romana was appointed Chair of the NC on 23 March 2024, succeeding Bruce Carnegie-Brown.
Pamela Walkden was appointed Chair of the RSRCC on 23 March 2024, replacing Belén Romana.
Sol Daurella assumed the chairship of the RBSCC on 23 July 2024. Pamela Walkden joined to the RBSCC
on 23 March 2024, replacing Belén Romana.
Glenn Hutchins was appointed Chair of ITC on 23 March 2024, replacing Ana Botín.
63
Following is the detail by executive director of the
salaries linked to multi-year objectives at their fair Value,
which will only be received if the conditions of
permanence in the Group, non-applicability of malus
clauses and achievement of the established objectives
are met (or, as the case may be, of the minimum
thresholds thereof, with the consequent reduction of
amount agreed-upon at the end of the year) in the terms
described in note 42.
EUR thousand
2024
2023
Variable subject to Long-term
objectives1
In cash
In
shares
In RSUs
Total
Total
Ana Botín
1,166
956
210
2,332
2,243
Héctor Grisi
806
629
176
1,611
1,537
Total
1,972
1,585
386
3,943
3,780
1. Corresponds with the fair value of the maximum amount they are
entitled to in a total of 3 years : 2028, 2029 and 2030, subject to
conditions of continued service, with the exceptions provided, and to
the non-applicability of malus clauses and achievement of the
objectives established.
The fair value has been determined at the grant date
based on the valuation report of an independent expert,
Willis Towers Watson. Based on the design of the plan
for 2024 and the levels of achievement of similar plans
in comparable entities, the fair value considered is 70%
of the variable remuneration subject to long-term
objectives (see note 42).
Note 5.e below includes disclosures on the shares
delivered from the deferred remuneration schemes in
place in previous years and for which delivery conditions
were met, as well as on the maximum number of shares
that may be received in future years in connection with
the aforementioned 2024 and 2023 variable
remuneration plans.
b) Remuneration of the board members as
representatives of the Bank
By resolution of the executive committee, all the
remuneration received by the Bank’s directors who
represent the Bank on the boards of directors of listed
companies in which the Bank has a stake, paid by those
companies and relating to appointments made on or
after 18 March 2002, accrues to the Group. In 2024 and
2023 the Bank’s directors did not receive any
remuneration in respect of these representative duties.
On the other hand, in their personal capacity, in 2024
Homaira Akbari was paid USD 100 thousand (EUR
96 thousand ) as member of the board of Santander
Consumer USA Holdings, Inc. and EUR 200 thousand as
member of the board of PagoNxt S.L., and Henrique de
Castro and José Antonio Álvarez were each paid the
same EUR 200 thousand as members of the board of
PagoNxt S.L. José Antonio Álvarez also received BRL
1,135 thousand (EUR 183 thousand ) as member of
Banco Santander (Brasil) S.A. Likewise, Pamela Walkden
was paid GBP 109 thousand (EUR 129 thousand) as
member of Santander UK plc and Santander UK Group
Holdings.  
Likewise, Luis Isasi was paid EUR 1,000 thousand as non-
executive Chair of the Santander España business unit
and for attending its board and committee meetings
(amounts paid by Banco Santander, S.A.).
And finally, José Antonio Álvarez, as strategic adviser of
Grupo Santander, received fixed remuneration of EUR
1,750 thousand . In addition, he received the life and
health insurance contributions and the supplement for
having waived the death and disability policy .
c) Post-employment and other long-term benefits
In 2012, the contracts of Ana Botín and other members
of the Bank's senior management with defined benefit
pension commitments were modified to transform these
commitments into a defined contribution system, which
covers the contingencies of retirement, disability and
death. From that moment on, the Bank makes annual
contributions to their pension system for their benefit.
This system gives them the right to receive benefits upon
retirement, regardless of whether or not they are active
at the Bank at such time, based on contributions to the
system, and replaced their previous right to receive a
pension supplement in the event of retirement.
The initial balance for Ana Botín in the new defined
benefits system corresponded to the market value of the
assets from which the provisions corresponding to the
respective accrued obligations had materialised on the
date on which the old pension commitments were
transferred into the new benefits system.
Since 2013 , the Bank has made annual contributions to
the benefits system for executive directors and other
members of executive team, in proportion to their
respective pensionable bases, until they leave Grupo
Santander or until their retirement within the Group,
death, or disability.
The benefit plan system is outsourced to Santander
Seguros y Reaseguros, Compañía Aseguradora, S.A., and
the economic rights of the foregoing directors under this
plan belong to them regardless of whether or not they
are active at the Bank at the time of their retirement,
death or disability.
64
In accordance with the provisions of the remuneration
regulations, contributions made calculated on variable
remuneration are subject to the discretionary pension
benefits regime. Under this regime, contributions are
subject to malus clauses and clawback according to the
policy in force at any given time and during the same
period in which the variable remuneration is deferred.
Furthermore, they must be invested in bank shares for a
period of five years from the date when the executive
director leaves the Group, regardless of whether or not
they leave to retire. Once that period has elapsed, the
amount invested in shares will be reinvested, along with
the remainder of the cumulative balance corresponding
to the executive director, or it will be paid to the
executive director or to their beneficiaries in the event of
a contingency covered by the benefits system.
As per the director´s remuneration policy approved at the
23 March 2018 general shareholder´s meeting, the
system was changed with a focus on:
Aligning the annual contributions with practices of
comparable institutions.
Reducing future liabilities by eliminating the
supplementary benefits scheme in the event of death
(death of spouse or parent) and permanent disability
of serving directors.
Not increasing total costs for the Bank.
The changes to the system were the following:
Fixed and variable pension contributions were
reduced to 22% of the respective pensionable bases.
The gross annual salaries and the benchmark
variable remuneration were increased in the
corresponding amount with no increase in total costs
for the Bank. The pensionable base for the purposes
of the annual contributions for the executive
directors is the sum of fixed remuneration plus 30%
of the average of their last three variable
remuneration amounts. This means complying with
Circular 2/2016 of the Bank of Spain, standard 41, on
pension benefits, by which a part of not less than
15% of the total contribution must be based on
variable components.
For Héctor Grisi, CEO from 1 January 2023, since he
has been in the position for two years, the
calculation of the variable portion was done using
the average of the last two variable remuneration
amounts.
The death and disability supplementary benefits
were eliminated since 1 April 2018. A fixed
remuneration supplement (included in other
remuneration in section a.iii in this note) was
implemented the same date.
The total amount insured for life and accident
insurance was increased.
The provisions recognised in 2024 and 2023 for
retirement pensions were as follows:
EUR thousand
2024
2023
Ana Botín
1,339
1,144
Héctor Grisi
1,105
966
Total
2,445
2,110
Following is a detail of the balances relating to each of
the directors under the welfare system as of  31
December 2024 and 2023 :
EUR thousand
2024
2023
Ana Botín
54,731
49,257
Héctor Grisi
1,299
585
José Antonio Álvarez
20,326
19,495
Total
76,356
69,338
d) Insurance
The Group pays for life insurance policies for the Bank’s
directors, who will be entitled to receive benefits if they
are declared disabled. In the event of death, the benefits
will be payable to their heirs. The premiums paid by the
Group are included in the 'Other remuneration' column
of the table shown in Note 5.a.iii above. Also, the
following table provides information on the sums
insured for the Bank’s directors:
Insured capital
EUR thousand
2024
2023
Ana Botín
21,525
21,054
Héctor Grisi
12,600
50
José Antonio Álvarez
11,215
11,910
Total
45,340
33,014
The insured capital has been modified in 2018 for Ana
Botín  as part of the pension systems transformation set
out in note 5.c) above, which has encompassed the
elimination of the supplementary benefits systems
(death of spouse and death of parent) and the increase
of the life and accident insurance annuities.
During 2024 and 2023, the Group has disbursed a total
amount of EUR 13.5 million and EUR 13.2 million,
respectively, for the payment of civil-liability insurance
premiums. These premiums correspond to several civil-
liability insurance policies that hedge, among others,
directors, senior management and other managers and
employees of the Group and the Bank itself, as well as
its subsidiaries, in light of certain types of potential
claims of third parties. For this reason, it is not possible
to disaggregate or individualize the amount that
correspond to the directors and executives.
65
As of 31 December 2024 and 2023 , no life insurance
commitments exist for the Group in respect of any other
directors .
e) Deferred variable remuneration systems
The following information relates to the maximum
number of shares to which the executive directors are
entitled at the beginning and end of 2024 and 2023 due
to their participation in the deferred variable
remuneration systems, which instrumented a portion of
their variable remuneration relating to 2024 and prior
years, as well as on the deliveries, in shares or in cash,
made to them in 2024 and 2023 once the conditions for
the receipt thereof had been met (see note 42):
i. Deferred variable compensation plan linked to
multiannual objectives
In the annual shareholders meeting of 18 March 2016,
with the aim of simplifying the remuneration structure,
improving the ex-ante risk adjustment and increasing
the incidence of long-term objectives, the bonus plan
(deferred and conditioned variable compensation plan)
and ILP were replaced by one single plan.
The variable remuneration of executive directors and
certain executives (including senior management)
corresponding to 2024 has been approved by the board
of directors and implemented through the ninth cycle of
the deferred variable remuneration plan linked to multi-
year objectives. The application of the plan was
authorised by the annual general meeting of
shareholders, as it entails the delivery of shares to the
beneficiaries.
As indicated in section a.ii of this note, 60% of the
variable remuneration amount is deferred over five years
for executive directors, to be paid, where appropriate, in
five portions, provided that the conditions of
permanence in the Group, according to the following
accrual scheme:
The accrual of the first and second parts (instalments
in 2026 and 2027 ) is conditional on none of the
malus clauses being triggered.
The accrual of the third, fourth and fifth parts
(instalments in 2028, 2029 and 2030) is linked to
non-concurrence of malus clauses and the fulfilment
of certain objectives related to the 2024 2026
period. These objectives and their respective weights
are:
Banco Santander’s consolidated Return on
tangible equity (RoTE) target in 2026 (weight of
40% ).
Relative performance of Banco Santander's total
shareholder return (TSR) in 2024 -2026 in respect
of the weighted TSR of a peer group comprising 9
credit institutions, with the appropriate TSR ratio
based on the group’s TSR among its peers
(weight of 40% ).
Four sustainability metrics which have different
weighting (with a total weight of 20%).
The degree of compliance with the above objectives
determines the percentage to be applied to the deferred
amount in these three annuities, with a maximum
achievement ratio of 125%, so executives have the
incentive to exceed their targets.
Both the immediate (short-term) and each of the
deferred (long-term and conditioned) portions are paid
50% in cash and the remaining 50% in instruments.
The accrual of deferred amounts (whether or not subject
to performance measures) is conditioned, in addition to
the permanence of the beneficiary in the Group, to non-
occurrence, during the period prior to each of the
deliveries, of any the circumstances giving rise to the
application of malus as set out in the Group’s
remuneration policy in its chapter related to malus and
clawback. Likewise, the amounts already paid of the
incentive will be subject to clawback by the Bank in the
cases and during the term foreseen in said policy,  and in
accordance with the terms and conditions foreseen in it.
Malus and clawback clauses are triggered by poor
financial performance of Banco Santander, a division or
area, or exposures from staff as a result of an
executive(s)’s management of, at least, one of these
factors:
i. Significant failures in risk management
committed by the entity, or by a business unit or risk
control.
ii. The increase suffered by the entity or by a
business unit of its capital needs, not foreseen at the
time of generation of the exposures.
iii. Regulatory sanctions or judicial sentences from
events that could be attributable to the unit or the
personnel responsible for those. Also, the breach of
internal codes of conduct of the entity.
iv. Irregular conduct, whether individual or
collective. In this regard, the negative effects derived
from the marketing of inappropriate products and the
responsibilities of the people or bodies that made those
decisions will be specially considered.
In addition to the existing policy on malus and clawback
clauses of our remuneration policy, the addendum to our
remuneration policy entitled 'Financial Statement
Restatement Compensation' regulates the recoupment
of compensation received by the executive directors of
Banco Santander, S.A., and senior management, in the
event of a financial restatement (according to the
regulation) resulting from material noncompliance with
financial reporting requirements under US federal
securities laws.
66
The maximum number of shares to be delivered is
calculated by taking into account the average weighted
daily volume of the average weighted listing prices
corresponding to the fifty trading sessions prior to the
previous Friday (excluded) to the date on which the
bonus is agreed by the board of executive directors of
the Bank.
ii. Shares assigned by deferred variable remuneration
plans
The following table shows the number of Santander
shares assigned to each director already in service and
pending delivery as of 1 January 2023, 31 December
2023 and 31 December 2024, as well as the gross shares
that were delivered to them in 2023 and 2024, either in
the form of an immediate payment or a deferred
payment. In this case after having been appraised by the
board, at the proposal of the remuneration committee,
that the corresponding one-fifth of each plan had
accrued. They come from the deferred conditional and
linked to multi-year objectives in 2018, 2019, 2020,
2021, 2022, 2023 and 2024 were formalized.
Share-based variable remuneration
Maximum
number of
shares to be
delivered at
January 1,2023
Shares delivered
in 2023
(immediate
payment 2022
variable
remuneration)
Shares delivered
in 2023
(deferred
payment 2021
variable
remuneration)
Shares delivered
in 2023
(deferred
payment 2020
variable
remuneration)
Shares delivered
in 2023
(deferred
payment 2019
variable
remuneration)
Shares delivered
in 2023
(deferred
payment 2018
variable
remuneration)
Variable
remuneration
2023
(Maximum
number of
shares to be
delivered)
2018 variable remuneration
Ana Botín
68,800
(34,400)
José Antonio Álvarez
45,975
(22,988)
114,776
(57,388)
2019 variable remuneration
Ana Botín
106,357
(35,452)
José Antonio Álvarez
71,079
(23,693)
177,435
(59,145)
2020 variable remuneration
Ana Botín
149,095
(37,274)
José Antonio Álvarez
80,983
(20,246)
230,078
(57,520)
2021 variable remuneration
Ana Botín
888,373
(177,675)
José Antonio Álvarez
599,555
(119,911)
1,487,928
(297,586)
2022 variable remuneration
Ana Botín
631,829
(273,410)
José Antonio Álvarez
426,475
(184,521)
1,058,305
(457,931)
2023 variable remuneration
Ana Botín
1,127,209
José Antonio Álvarez
749,143
1,876,352
2024 variable remuneration 1
Ana Botín
Héctor Grisi
67
1. For each director, 40% of the shares indicated correspond to the short-term variable (or immediate payment). The remaining 60% is deferred for delivery,
where appropriate, by fifths in the next five years, the last three being subject to the fulfilment of multiannual objectives.
                           
Share-based variable remuneration
Maximum
number of
shares to be
delivered at
December 31,
2023
Instruments
matured but
not
consolidated at
January 1,
2024 2
Shares
delivered in
2024
(immediate
payment 2023
variable
remuneration)
Shares
delivered in
2024 (deferred
payment 2022
variable
remuneration)
Shares
delivered in
2024 (deferred
payment 2021
variable
remuneration)
Shares
delivered in
2024 (deferred
payment 2020
variable
remuneration)
Shares
delivered in
2024 (deferred
payment 2019
variable
remuneration)
Shares delivered
in 2024
(deferred
payment 2018
variable
remuneration)
Variable
remuneration
2024
(Maximum
number of
shares to be
delivered)
Maximum
number of
shares to be
delivered at
December
31, 2024
34,400
(34,400)
22,988
(22,988)
57,388
(57,388)
70,905
(35,452)
35,452
47,386
(23,693)
23,693
118,290
(59,145)
59,145
111,821
(18,674)
(31,049)
62,098
60,737
(10,143)
(16,865)
33,729
172,558
(28,817)
(47,914)
95,827
710,698
(177,675)
533,023
479,644
(119,911)
359,733
1,190,342
(297,586)
892,756
358,419
(62,334)
296,085
241,954
(42,079)
199,875
600,374
(104,413)
495,961
1,127,209
(469,286)
657,923
749,143
(321,645)
427,498
1,876,352
(790,931)
1,085,421
976,463
976,463
656,032
656,032
1,632,495
1,632,495
2. The levels of achievement of the multi-year metrics of the long-term variable remuneration plans:
1) Sixth cycle of the deferred multi-year objectives variable remuneration plan 2021) : 91.6% of achievement for the period 2021 - 2023 .
a. CET1 metric at 100% of achievement for 2023 year-end period (target 12.00%). Weight of 33.3%.
b. Underlying BPA growth at 150% of achievement (target growth of 100%). Weight of 33.3% .
c. TSR metric at 25% of achievement (target of 33 to 66 percentile) 33.3%.
2) Fifth cycle of the deferred multi-year objectives variable remuneration plan ( 2020) : 83.0% of achievement for the period 2020 -2022 .
a. CET1 metric at 100% of achievement for 2022 year-end period (target 12.00% ). Weight of 33.3% .
b. Underlying BPA growth at 150% of achievement (target growth of 10% ). Weight of 33.3% .
c. TSR metric at 0% of achievement (minimum target of 33% not reached). Weight of 33.3% .
3) Forth cycle of the deferred multi-year objectives variable remuneration plan (2019 ): 33.3% of achievement for the period 2019 -2021.
a. CET1 metric at 100% of achievement for 2021 year-end period (target 12.00% ). Weight of 33.3%.
b. Underlying BPA growth at 0% of achievement (target growth of 15%). Weight of 33.3%.
c. TSR metric at 0% of achievement (minimum target of 33% not reached). Weight of 33.3% .
68
Furthermore, the maximum number of RSUs of PagoNxt,
S.L. to be delivered under the current plan is 10,621 and
8,921 units for Ana Botín and Héctor Grisi, respectively.
In addition, the table below shows the cash delivered in
2024 and 2023 , by way of either immediate payment or
deferred payment, in the latter case once the Board had
determined, at the proposal of the remuneration
committee, that one-fifth relating to each plan had
accrued:
EUR thousand
2024
2023
Cash paid (immediate
payment 2023 variable
remuneration)
Cash paid (deferred
payments from 2022,
2021, 2020 and 2019
variable remuneration)
Cash paid (immediate
payment 2022 variable
remuneration)
Cash paid (deferred
payments from 2021,
2020, 2019 and 2018
variable remuneration)
Ana Botín
1,780
1,419
1,689
1,117
Héctor Grisi
1,220
863
1,823
697
José Antonio Álvarez
0
945
1,140
737
Total
3,000
3,228
4,651
2,551
iii . Information on former members of the board of
directors
The chart below includes  information on the maximum
number of shares to which former members of the board
of directors, are entitled for their participation in the
various deferred variable remuneration systems, which
instrumented a portion of their variable remuneration
relating to the years in which they were executive
directors. Also set forth below is information on the
deliveries, whether in shares or in cash, made in 2024
and 2023 to former board members, upon achievement
of the conditions for the receipt thereof (see note 42):
Maximum number of shares to be delivered
2024
2023
Deferred conditional variable remuneration plan and linked to objectives (2018)
29,860
Deferred conditional variable remuneration plan and linked to objectives (2019)
24,490
48,980
Deferred conditional variable remuneration plan and linked to objectives (2020)
71,024
106,536
Deferred conditional variable remuneration plan and linked to objectives (2021)
206,100
300,000
Deferred conditional variable remuneration plan and linked to objectives (2022)
Deferred conditional variable remuneration plan and linked to objectives (2023)
69
Number of shares delivered
2024
2023
Deferred conditional variable remuneration plan and linked to objectives (2017)
6,145
Deferred conditional variable remuneration plan and linked to objectives (2018)
29,860
29,860
Deferred conditional variable remuneration plan and linked to objectives (2019)
24,490
24,490
Deferred conditional variable remuneration plan and linked to objectives (2020)
35,512
42,632
Deferred conditional variable remuneration plan and linked to objectives (2021)
12,911
75,000
Deferred conditional variable remuneration plan and linked to objectives (2022)
Deferred conditional variable remuneration plan and linked to objectives (2023)
In addition, EUR 650 thousand and EUR 1,471 thousand
relating to the deferred portion payable in cash of the
aforementioned plans were paid each in 2024 and 2023 .
f) Loans
Grupo Santander’s direct risk exposure to the bank’s
directors and the guarantees provided for them are
detailed below. These transactions were made on terms
equivalent to those that prevail in arm’s-length
transactions or the related compensation in kind was
recognized :
EUR thousand
2024
2023
Loans and
credits
Guarantees
Total
Loans and
credits
Guarantees
Total
Ana Botín
26
26
Héctor Grisi
8
8
José Antonio Álvarez
4
4
Glenn Hutchins
Antonio Francesco Weiss B
Belén Romana
Bruce Carnegie-Brown A
Germán de la Fuente
Gina Díez Barroso
5
5
1
1
Henrique de Castro
Homaira Akbari
Javier Botín
4
4
Juan Carlos Barrabés  C
138
138
Luis Isasi
Pamela Walkden
Ramiro Mato D
Sol Daurella
51
51
143
143
94
94
A. Ceased as director of Banco Santander, S.A. on 22 March 2024.
B. Director since 27 June 2024.
C. Director since 27 June 2024.
D. Ceased as director of Banco Santander, S.A. on 27 June 2024.
70
g) Senior management
The table below includes the amounts relating to the
short-term remuneration of the members of senior
management at 31 December 2024 and those at 31
December 2023, excluding the remuneration of the
executive directors, which is detailed above. This amount
has been reduced by 39% compared to that reported in
2014 (EUR 80,792 thousand ):
EUR thousand
Short-term salaries and deferred remuneration
Variable remuneration
(bonus) - Immediate
payment
Deferred variable
remuneration
Year
Number of
persons
Fixed
In cash
In
instruments
2
In cash
In
instrumen
ts3
Pensions
Other
remuneration1
Total
2024
14
16,466
7,376
7,377
3,319
3,320
4,520
7,153
49,531
2023
14
17,109
7,355
7,356
3,219
3,220
4,775
7,135
50,169
1.Includes other remuneration items such as life and medical insurance premiums and localization aids and lastly RSUs from PagoNxt S.L., for his work as a
director in said entity.
2.The amount of immediate payment for 2024 is 1,611,965 shares( 1,567,930 Santander shares and 1,386,491 share options in 2023).
3.The deferred amount in instruments not linked to long-term objectives for 2024 is 725,399 shares ( 700,305 Santander shares and 554,597 share options in
2023).
In 2024 , the ratio of variable to fixed pay components
was 116% of the total for senior managers, well within
the maximum limit of 200% set by 2024 AGM.
Also, the detail of the breakdown of the remuneration
linked to long-term objectives of the members of senior
management at 31 December 2024 and 31 December
2023 is provided below. These remuneration payments
shall be received, as the case may be, in the
corresponding deferral periods, upon achievement of the
conditions stipulated for each payment (see note 42):
.
EUR thousand
Variable remuneration
subject to long-term
objectives1
Year
Number of 
people
Cash 
payment
Instrument
payment
Total
2024
14
3,485
3,486
6,971
2023
14
3,380
3,381
6,761
1. Relates to the fair value of the maximum annual amounts for years
2028, 2029 and 2030 of the ninth cycle of the deferred conditional
variable remuneration plan (2027, 2028 and 2029 for the eighth
cycle of the deferred variable compensation plan linked to annual
objectives for the year 2023).
Additionally, members of senior management who
stepped down from their roles in 2024 consolidated
salary remuneration and other remuneration for a total
amount of EUR 12,303 thousand (EUR 3,560 thousand in
2022). In 2024 rights regarding variable pay subject to
long-term objectives amounted to EUR 633 thousand
(this right has not been generated in 2023 for this
collective).
The maximum number of Santander shares that the
members of senior management at each plan grant date
(excluding executive directors) were entitled to receive
as of 31 December 2024 and 31 December 2023 relating
to the deferred portion under the various plans then in
force is the following (see note 42):
Maximum number of shares to be delivered
2024
2023
Deferred conditional variable
remuneration plan and linked to
objectives (2018)
72,734
Deferred conditional variable
remuneration plan and linked to
objectives (2019)
71,294
176,704
Deferred conditional variable
remuneration plan and linked to
objectives (2020)
370,522
728,200
Deferred conditional variable
remuneration plan and linked to
objectives (2021)
966,680
1,824,824
Deferred conditional variable
remuneration plan and linked to
objectives (2022)
1,430,464
2,320,032
Deferred conditional variable
remuneration plan and linked to
objectives (2023)
1,395,815
Since the conditions established in the corresponding
deferred share-based remuneration schemes for prior
years had been met, the following number of Santander
shares was delivered in 2024 and 2023 to the senior
management, in addition to the payment of the related
cash amounts:
71
Number of shares delivered
2024
2023
Deferred conditional variable
remuneration plan and linked to
objectives (2017)
11,046
Deferred conditional variable
remuneration plan and linked to
objectives (2018)
57,730
72,734
Deferred conditional variable
remuneration plan and linked to
objectives (2019)
71,294
88,352
Deferred conditional variable
remuneration plan and linked to
objectives (2020)
185,261
292,737
Deferred conditional variable
remuneration plan and linked to
objectives (2021)
351,777
456,206
Deferred conditional variable
remuneration plan and linked to
objectives (2022)
357,615
2,070,634
Deferred conditional variable
remuneration plan and linked to
objectives (2023)
1,212,984
As indicated in note 5.c above, senior management
participate in the benefit system created in 2012, which
covers the contingencies of retirement, disability and
death. Banco Santander makes annual contributions to
the benefit plans of its senior managers. In 2012, the
contracts of the senior managers with benefit pension
commitments were amended to transform them into a
contribution system. The system, which is outsourced to
Santander Seguros y Reaseguros, Compañía
Aseguradora, S.A., gives senior managers the right to
receive benefits upon retirement, regardless of whether
or not they are active at Banco Santander at such time,
based on contributions to the system. This new system
replaced their previous right to receive a pension
supplement in the event of retirement. In the event of
pre-retirement, and up to the retirement date, senior
managers appointed prior to September 2015 are
entitled to receive an annual allowance.
In addition, further to applicable remuneration
regulations, from 2016 (inclusive), a discretionary
pension benefit component of at least 15% of total
remuneration  in contributions to the pension system has
been included. Under the regime corresponding to these
discretionary benefits, the contributions that are
calculated on variable remunerations are subject to
malus and clawback clauses, subject to policies
applicable at each time, and during the same period in
which the variable remuneration is deferred.
Likewise, the annual contributions calculated on variable
remunerations must be invested in Bank shares for a
period of five years from the date that the senior
manager leaves the Group, regardless of whether or not
they leave to retire. Once that period has elapsed, the
amount invested in shares will be reinvested, along with
the remainder of the cumulative balance corresponding
to the senior manager, or it will be paid to the senior
manager or to their beneficiaries in the event of a
contingency covered by the benefits system.
The contracts of some members of senior management
were modified at the beginning of 2018 with the same
objective and changes indicated in section c of this note
for Ana Botín. The modifications, which are aimed at
aligning the annual contributions with the practices of
comparable institutions and reducing the risk of future
obligations by eliminating the supplementary scheme
for death (widowhood and orphanhood) and permanent
disability in service without increasing the costs to the
bank, are as follows:
Contributions to the pensionable bases were
reduced. Gross annual salaries were increased in the
corresponding amount.
The death and disability supplementary benefits
were eliminated since 1 January 2018 for some
members of senior management and since 1 April
2018 for executive directors. A fixed remuneration
supplement reflected in other remuneration in the
table above was implemented on the same date.
The amounts insured for life and accident insurance
were increased.
All of the above was done without an increase in total
cost for the Bank.
The balance as of 31 December 2024 in the pension
system for those who were part of senior management
at year end amounted to EUR 51 million (EUR 57 million
at 31 December 2023).
The net charge to income corresponding to pension
amounted to EUR 4.5 million   in 2024 (EUR 4.7 million in
31 December 2023).
In 2024 and 2023 there have been no payments in the
form of a single payment of the annual voluntary pre-
retirement allowance.
Additionally, the capital insured by life and accident
insurance at 31 December 2024 of this group amounts
to EUR 83 million (EUR 84.4 million at 31 December
2023).
72
h) Post-employment benefits to former Directors  
and former senior executive vice presidents
The post-employment benefits and settlements paid in
2024 to former directors of the Bank, other than those
detailed in note 5.c amounted to EUR 5.6 million and
EUR 5.6 million in 2023, respectively. Also, the post-
employment benefits and settlements paid in 2024 to
former executive vice presidents amounted to EUR
12.7 million and EUR 15.0 million   in 2023, respectively.
Contributions to insurance policies that hedge pensions
to previous members of the Bank’s board of directors,
amounted to EUR 0.17 million in 2024 (EUR 0.17 million
in 2023). Likewise, contributions to insurance policies
that hedge pensions for previous senior managers
amounted to EUR 2.3 million in 2024 (EUR 3.3 million in
2023).
No releases or charges were recorded in the
consolidated income statement for pension
commitments and similar obligations held by the Group
with previous former members of the bank's board of
directors or former members of senior management in
2024 and 2023.
In addition, 'Provisions - Pension Fund and similar
obligations' in the consolidated balance sheet as at 31
December 2024 included EUR 46 million in respect of the
post-employment benefit obligations to former
Directors of the Bank (EUR 46 million at 31 December
2023) and EUR 96 million corresponding to former
members of senior management (EUR 88 million at 31
December 2023).
i) Pre-retirement and retirement
The board of directors approved an amendment to the
contracts of executive directors whereby they ceased to
have the right to pre-retire in case of termination of his
contract.
j) Contract termination
The executive directors and members of senior
management have indefinite-term employment
contracts. Executive directors or senior managers whose
contracts are terminated voluntarily or due to breach of
duties are not entitled to receive any economic
compensation. If Banco Santander terminates the
contract for any other reason, they will be entitled to the
corresponding legally-stipulated termination benefit,
without prejudice to any compensation that may  for
non-competition obligations, as detailed in the directors'
remuneration policy.
If Banco Santander were to terminate her contract, Ana
Botín would have to remain at Banco Santander’s
disposal for a period of 4 months in order to ensure an
adequate transition, and would receive her fixed salary
during that period.
k) Information on investments held by the directors
in other companies and conflicts of interest
None of the members of the board of directors have
declared that they or persons related to them may have
a direct or indirect conflict of interest with the interests
of Banco Santander, S.A., as set forth in article 229 of the
Corporate Enterprises Act.
73
6. Loans and advances to central
banks and credit institutions
The detail by classification, type and currency, of loans
and advances to central banks and credit institutions in
the balance sheet is as follows:
EUR million
2024
2023
CENTRAL BANKS
Classification
Financial assets held for trading
1,239
1,146
Financial assets at amortised cost
218
149
1,457
1,295
Type
Reverse repurchase agreements
1,239
1,146
Other term loans
177
147
Advances different from loans
41
2
Of which, impaired assets
Of which, valuation adjustments for impairment
1,457
1,295
Currency
Euro
1,385
1,295
US Dollars
72
1,457
1,295
CREDIT INSTITUTIONS
Classification
Financial assets held for trading
23,428
10,755
Financial assets designated at fair value through profit or loss
580
701
Financial assets designated at fair value through other comprehensive income
32
Financial assets at amortized cost
34,711
34,752
58,751
46,208
Type
Reverse repurchase agreements
39,238
26,374
Other term loans
9,509
8,390
Non-loans advances
10,004
11,444
Of which, impaired assets
Of which, valuation adjustments for impairment
(1)
(5)
58,751
46,208
Currency
Euro
41,951
29,728
Pound sterling
1,618
2,005
US dollar
14,480
14,112
Chilean pesos
7
27
Other currencies
695
336
58,751
46,208
TOTAL
60,208
47,503
74
The loans and advances classified in the “Financial assets
held for trading” portfolio correspond, mainly, to
temporary acquisitions of assets from Spanish and
foreign institutions.
Deposits in credit institutions classified as "Financial
assets at amortized cost" are mainly term accounts and
guarantees given in cash to credit institutions.
In addition, at 31 December 2024, there were
outstanding balances with central banks and credit
institutions of EUR 94,612 million and EUR 1,526 million,
respectively (EUR 121,325 million and EUR 2,416 million
at 31 December 2023). These balances are included
under 'Cash, cash balances at central banks and other
deposits on demand'.
Note 49 shows the details of the maturity terms of
"Financial assets at amortized cost" and "Cash, cash  
balances at central banks and other deposits on
demand".
The breakdown at 31 December 2024 of the exposure
and the provision fund for financial assets subject to
impaired is EUR 34,963 million and EUR 1 million,
respectively, all in Phase 1 (EUR 34,906 million and EUR
5 million, also Phase 1, in 2023).
75
7. Debt securities 
The detail, by classification, sector and currency, of ‘Debt
instruments’ in the accompanying balance sheets is as
follows:
EUR millon
 
2024
2023
Classification
Financial assets held for trading
43,315
30,357
Non-trading financial assets mandatorily at fair value through profit or loss
204
580
Financial assets designated at fair value through other comprehensive income
8,873
4,456
Financial assets at amortized cost
65,917
56,627
118,309
92,020
Sector
Central banks
2,500
1,562
Public sector
77,927
54,782
Credit institutions
18,781
18,364
Other financial institutions
17,073
15,114
Non-financial institutions
2,028
2,198
  Of which, impaired assets
164
148
  Of which, value adjustments for impairment
(129)
(140)
118,309
92,020
Currency
Euro
94,190
72,645
US dollar
10,944
7,542
Pound sterling
8,905
7,670
Brazilian real
1,584
1,777
Other currencies
2,686
2,386
 
118,309
92,020
The increase in the year of the debt securities portfolio
under the heading  'Financial assets at fair value with
changes in other comprehensive income' is mainly due
to the increase in exposure to European Union sovereign
debt, as a result of greater activity in the markets
business, both its own and for distribution to clients.
At 31 December 2024, the nominal amount of the debt
securities subject to own obligations, mostly as
collateral for financing lines received by the Bank,
amounts to EUR 35,603 million (EUR 35,307 million at
31 December 2023), of which EUR 5,893 million
correspond to Spanish Public Debt (EUR 9,614 million at
31 December, 2023) .
The breakdown at 31 December 2024 of the exposure,
by phase of impairment, of the assets subject to
impairment is EUR 74,704 million in phase 1, EUR 51
million in phase 2 and EUR 164 million in phase 3. In
2023 it was EUR 61,075 million in phase 1 and EUR 148
million in phase 3.
The breakdown at 31 December 2024 of the provision
fund by phase of impairment of assets subject to
impairment is EUR 9 million in phase 1, EUR 2 million in
phase 2 and EUR 118 million in phase 3. In 2023 it was
EUR 19 million in phase 1 and EUR 121 million in phase
3.
Note 25.e) shows the details of ‘Other comprehensive
income‘ recognized in Equity for the  ‘Financial Assets
designated at fair value through other comprehensive
income‘.
Note 49 contains details of the maturity periods of 'Debt
securities' classified in the 'financial assets at fair value
through other comprehensive income' and 'financial
assets at amortized cost' portfolios.
76
8. Equity instruments
a) Breakdown
The detail, by classification and type, of Equity
instruments in the accompanying balance sheets is as
follows:
EUR million
2024
2023
Classification
Financial assets held for trading
16,225
14,423
Non-trading financial assets
mandatorily at fair value through
profit or loss
991
679
Financial assets designated at fair
value through other comprehensive
income
1,245
983
 
18,461
16,085
Type
Shares of Spanish companies
3,682
3,526
Shares of foreign companies
14,280
12,090
Shares of investments funds
499
469
 
18,461
16,085
Note 25.c) contains a detail of the ‘Other comprehensive
income’, recognized in equity, on ‘Financial assets
designated at fair value through other comprehensive
income’.
b) Changes
The changes in ‘Non-trading financial assets mandatorily
at fair value through profit or loss’ and ‘Financial assets
at fair value through other comprehensive income’
duri ng 2024 and 2023 were as follows:
EUR million
2024
2023
Balance at beginning of the
year
983
1,268
Purchases and capital increases
3
Disposals and capital reductions
(2)
(1)
Other comprehensive income
and other conceptsA
261
(284)
Balance at end of the year
1,245
983
A. During 2024 and 2023 there were significant changes in value due,
among others, to the increase and decrease, respectively, in the prices
of listed companies included in this heading .
The main changes in fair value included in Other
Comprehensive Income correspond to the variation in
value of Bank of Shanghai Co. Ltd. (increase of EUR 414
million in 2024 and decrease of EUR 39 million in 2023)
and the reduction in the fair value of the stake in Project
Quasar Investments 2017, S.L. derived from the updates
of the valuation of the assets of that company (EUR 155
and 250 million in 2024 and 2023).
c) Notifications of acquisitions of investments
The notifications of the acquisitions and disposals of
holdings in investees made by the Bank in 2024 , in
compliance with Article 155 of the Spanish Limited
Liability Companies Law and Article 105 of Spanish
Securities Market Law 24/1998, are listed in appendix IV.
9. Trading Derivatives (assets
and liabilities) and short
positions
a) Trading derivatives
The detail, by type of inherent risk, of the fair value of
the trading derivatives arranged by Banco Santander at
31 December 2024 and 2023 is as follows:
EUR million
 
2024
2023
 
Debit
balance
Credit
balance
Debit
balance
Credit
balance
Interest rate
30,265
23,347
30,064
23,204
Equity
instruments
1,473
1,482
1,148
955
Currency and
gold
19,476
19,647
14,780
16,445
Credit
1,124
1,447
500
667
Commodities
98
97
Others
26
101
24
108
Total
52,462
46,121
46,516
41,379
b) Short positions
The following is a breakdown of short positions
(liabilities):
EUR million
 
2024
2023
Borrowed Securities
Equity instruments
358
312
Representative values of
debt
1,347
1,383
Short sales
Debt instruments
23,813
16,142
Total
25,518
17,837
77
10. Loans and advances to
customers
a) Detail
The detail, by classification, of ‘Loans and advances to
customers’ on the balance sheets is as follows:
EUR million
2024
2023
Financial assets held for
trading
23,756
11,000
Non-trading financial
assets mandatorily at fair
value through profit or
loss
932
1,046
Financial assets
designated at fair value
through profit or loss
4,246
5,105
Financial assets at fair
value through other
comprehensive income
5,162
4,335
Financial assets at
amortized cost
291,597
287,582
Loans and advances to
customers (carrying
amount)
325,693
309,068
  Of which
      Impairment losses
(3,959)
(3,982)
Cumulative negative
changes in fair value due
to credit risk from
doubtful exposures
(24)
(24)
Loans and advances to
customers (gross
amount)
329,676
313,074
‘Note 49 shows the details of the maturity periods of
financial assets at amortized cost.’
At 31 December 2024 and 2023, there were no loans
and advances to customers for material amounts
without fixed maturity dates.
b) Breakdown
The following is a breakdown of the loans and advances
granted to Banco Santander´s customers, which, reflect
the bank´s exposure to credit task in it´s main activity
without considering the balance of impairment losses
taking into account the type and situation of the
transactions, the geographical area of their residence
and type of interest rate on the transactions:
78
EUR million
2024
2023
Loan type and status
On demand and with a short prior period
188
2,673
Credit cards receivables
1,492
1,318
Commercial credit
32,105
33,148
Finance leases
2,918
2,864
Reverse repurchase agreements
40,348
22,978
Other term loans
238,299
237,048
Non loans advances
10,343
9,039
Of which
  Impaired assets
7,052
7,597
  Impairment losses
(3,959)
(3,982)
Cumulative negative changes in fair value due to credit risk from doubtful
exposures
(24)
(24)
Book value
325,693
309,068
Gross book value
329,676
313,074
Geographical area
Spain
185,135
190,894
European Union (excluding Spain)
34,504
34,728
United States of America and Puerto Rico
54,261
35,546
Other OECD countries
29,004
26,748
Latin America (non-OECD)
9,754
11,347
Rest of the world
17,018
13,811
329,676
313,074
Interest rate:
Fixed rate
161,092
136,595
Floating rate
168,584
176,479
329,676
313,074
At 31 December 2024 and 2023 the Bank had EUR
15,837 million and EUR 14,761 million, respectively, of
loans and advances granted to Spanish public
administrations whose rating at 31 December 2024 is A
(rating at 31 December 2023 was A) and with  EUR 4,719
million and EUR 2,653 million, respectively, granted to
the Public Sector of other countries (at 31 December
2024 this amount was composed, based on the rating of
the issuer as follows: 8% AAA, 14% AA, 41% A, 15% BBB
and 23% lower than BBB).
The above-mentioned ratings were obtained by
converting the internal ratings awarded to customers by
Banco Santander (see note 50) into the external ratings
classification established by Standard & Poor's, in order
to make them more readily comparable.
Without considering Public Administrations, the amount
of loans and advances at 31 December 2024 amounts to
EUR 309,120 million, of which EUR 302,068 million are
in a non-doubtful situation (at 31 December 2023, they
amounted to EUR 295,660 million and EUR 288,063
million respectively).
79
The following is a detail, by activity, of the loans to customers at 31 December 2024 , net of impairment losses:
EUR million
TotalA
Without
collateral
Secured loans
Net exposure
Loan-to-value ratioC
Of which,
property
collateral
Of which,
other
collateral
Less than or
equal to 40%
More than
40% and less
than or equal
to 60%
More than
60% and less
than or equal
to 80%
More than
80% and less
than or equal
to 100%
More than
100%
Public sector
18,156
16,469
157
1,530
72
69
13
1,532
1
Other financial institutions and individual traders
(business financial activity)
89,446
45,316
1,510
42,620
637
564
319
42,189
421
Non-financial companies and individual
entrepreneurs (non-financial business activity)
(broken down by purpose)
131,440
89,976
17,802
23,662
7,078
7,064
3,546
19,391
4,385
  Of which
Construction and property
development(including land)
2,459
9
2,450
604
756
496
194
400
    Civil engineering construction
1,986
1,293
22
671
14
22
1
611
45
    Large companies
88,230
65,850
4,166
18,214
1,579
1,909
925
14,879
3,088
    SMEs and individual traders
38,765
22,824
11,164
4,777
4,881
4,377
2,124
3,707
852
Other households (broken down by purpose)
76,309
11,238
63,912
1,159
19,522
21,994
19,012
3,387
1,156
  Of which
      Residential
60,135
754
59,280
101
17,702
20,264
17,858
2,789
768
      Consumer loans
8,874
8,309
256
309
142
104
186
108
25
      Other purposes
7,300
2,175
4,376
749
1,678
1,626
968
490
363
TotalA
315,351
162,999
83,381
68,971
27,309
29,691
22,890
66,499
5,963
Memorandum item
Refinanced and restructured transactionsB
5,494
2,533
2,252
709
938
722
349
214
738
A.Not including advances that are not loans.
B.Includes the net balance of value adjustments associated with impaired assets.
C.The ratio is the carrying amount of the transactions at 31 December 2024 calculated using  the latest available appraisal value of the collateral.
80
Note 50 contains information relating to the forborne
loan portfolio .
Below is a breakdown of the movement in gross
exposure by impairment stage of loans and advances
from customers recorded under the headings ‘Financial
assets at amortized cost’ and ‘Financial assets at fair
value through other comprehensive income’ under Bank
of Spain Circular 4/2017 to 31 December 2024 and
2023:
2024
EUR million
Stage 1
Stage 2
Stage 3A
Total
Balance at beginning
of the year
272,599
15,703
7,597
295,899
Movements
Transfers
Transfer to Stage 2
from Stage 1
(7,994)
7,994
Transfer to Stage 3
from Stage 1
(848)
848
Transfer to Stage 3
from Stage 2
(1,616)
1,616
Transfer to Stage 1
from Stage 2
3,928
(3,928)
Transfer to Stage 2
from Stage 3
471
(471)
Transfer to Stage 1
from Stage 3
10
(10)
Net changes on
financial assets
8,745
(1,398)
(1,143)
6,204
Write-offs
(1,385)
(1,385)
Differences in change
and other
movements
Balance at end of the
year
276,440
17,226
7,052
300,718
A. The movement of Phase 3 includes portfolio sales for EUR 952
million.
2023
EUR million
Stage 1
Stage 2
Stage 3A
Total
Balance at the
beginning of year
290,103
13,631
9,017
312,751
Movements
Transfers
To stage 2 from
stage 1
(6,876)
6,876
To stage 3 from
stage 1
(1,206)
1,206
To stage 3 from
stage 2
(1,668)
1,668
To stage 1 from
stage 2
1,671
(1,671)
To stage 2 from
stage 3
645
(645)
To stage 1 from
stage 3
32
(32)
Net changes on
financial assets
(11,125)
(2,110)
(1,420)
(14,655)
Write-offs
(2,197)
(2,197)
Differences in
change and other
movements
Balance at end of
the year
272,599
15,703
7,597
295,899
A. The movement of Phase 3 includes portfolio sales for EUR 1,055
million.
At 31 December 2024, the total net exposure of loans
and advances to the Bank's customers is EUR 296,760
million, of which EUR 276,057 million correspond to
phase 1, EUR 16,635 million to phase 2 and EUR 4,067
million to phase 3 (EUR 291,917 million, EUR 272,202
million, EUR 15,078 million and EUR 4,637 million
respectively at 31 December, 2022).
This exposure includes EUR 31 million (EUR 48 million at
31 December 2023) in impaired assets purchased with
impairment, classified in phase 3, which correspond
mainly to the business combination carried out by the
Bank.
81
c) Impairment losses on loans and advances to
customers at amortized cost and at fair value
through other comprehensive income
The changes in the impairment losses on the assets
making up the balances of financial assets at amortized
cost and at fair value through other comprehensive
income ‘Loans and advances to customers ’:
EUR million
2024
2023
Balance at beginning of the
year
3,982
4,729
Net impairment losses
charged to income for the
year
1,445
1,565
Of which
Impairment losses charged
to profit or loss
2,764
2,751
Impairment losses reversed
with a credit to profit or
loss
(1,319)
(1,186)
Write-off of impaired
balances against recorded
impairment allowance
(1,385)
(2,197)
Exchange differences and
other changes
(83)
(115)
Balance at end of the year
3,959
3,982
Of which
By status of the asset
Impaired assets
2,985
2,960
Of which, due to country
risk
8
10
Other assets
966
1,012
Balance at end of the year
3,959
3,982
Of which
    Individually calculated
783
891
    Collective calculated
3,176
3,091
The net provision that has an impact on the results for
the year includes provisions for renegotiation or
contractual modification of EUR 21 million (EUR 45
million at 31 December 2023).
Taking into account the assets in suspense recovered,
which amount to EUR 95 million at 31 December, 2024
(EUR 158 million at 31 December, 2023) and adding to
the net provision of the previous table, the impairment
of 'Credit Entities  and Debt Securities' (see notes 6 and
7), the amount recorded under the heading 'Impairment
or reversal of impairment of financial assets not
measured at fair value through profit or loss and net
gains or losses' , due to changes in 'Financial assets at
fair value with changes in other comprehensive income'
and 'Financial assets at amortized cost', amounts to EUR
1,334 million at 31 December, 2024 (EUR 1,372 million
at 31 December, 2022).
The following is the movement of impairment losses 
broken down by impairment stage of loans and advances
to customers, during 2024 and 2023 :
2024
EUR million
Stage 1
Stage 2
Stage 3
Total
Balance at beginning
of the year
397
625
2,960
3,982
Transfers
Transfer to Stage 2
from Stage 1
(124)
191
67
Transfer to Stage 3
from Stage 1
(8)
318
310
Transfer to Stage 3
from Stage 2
(161)
485
324
Transfer to Stage 1
from Stage 2
15
(102)
(87)
Transfer to Stage 2
from Stage 3
59
(134)
(75)
Transfer to Stage 1
from Stage 3
2
(9)
(7)
Net changes of the
exposure and
modifications in the
credit risk
109
(21)
825
913
Changes due to update
in the methodology of
estimates of the entity
Write-offs
(1,385)
(1,385)
FX and other
movements
(8)
(75)
(83)
Gross carrying amount
at end of the year
383
591
2,985
3,959
82
2023
EUR million
Stage 1
Stage 2
Stage 3
Total
Balance at beginning
of the year
487
658
3,584
4,729
Transfers
Transfer to Stage 2
from Stage 1
(98)
250
152
Transfer to Stage 3
from Stage 1
(10)
337
327
Transfer to Stage 3
from Stage 2
(115)
361
246
Transfer to Stage 1
from Stage 2
7
(69)
(62)
Transfer to Stage 2
from Stage 3
50
(154)
(104)
Transfer to Stage 1
from Stage 3
15
(24)
(9)
Net changes of the
exposure and
modifications in the
credit risk
(57)
(149)
1,221
1,015
Changes due to update
in the methodology of
estimates of the entity
Write-offs
(2,197)
(2,197)
FX and other
movements
53
(168)
(115)
Gross carrying amount
at end of the year
397
625
2,960
3,982
d) Impaired assets
The detail of the movement in the balance of financial
assets classified as ‘ Loans and advances to customers
and considered to be impaired by reason of their credit
risk during 2024 and 2023 is:
EUR million
2024
2023
Balance at beginning of
the year
7,597
9,017
Net additions
840
777
Written-off assets
(1,385)
(2,197)
Other changes
Balance at end of the
year
7,052
7,597
This amount, once the corresponding provisions have
been deducted, is Banco Santander´s best estimate of
the discounted value of the  cashflows that are expected
to be recovered from impaired assets.
At 31 December 2024, the balance of the assets written-
off amounted to EUR 6,043 million (6,084 millon EUR at
31 of december 2023).
The following are the credit impaired financial assets
and related guarantees maintained to mitigate potential
losses as of 31 December, 2024:
EUR million
Gross
amount
Allowance
recognized
Estimated
collateral
valueA
Without
associated real
collateral
3,500
1,671
With associated
real collateral
2,837
1,100
1,631
With other
collateral
715
214
439
Total
7,052
2,985
2,070
A. Collects the maximum value of the collateral associated with each loan,
limited to the net carrying amount. Consequently, it does not include any
other cash flow that could be obtained, such as those from the personal
guarantees of the accredited.
When classifying assets in the previous table, the main
factors considered by Banco Santander to determine
whether an asset has become impaired are the existence
of amounts past due -assets impaired due to arrears- or
other circumstances may be arise which will not result in
all contractual cash flow being recovered, such as a
deterioration of the borrower's financial situation, the
worsening of its capacity to generate funds or difficulties
experienced by it in accessing credit.
e) Transferred credits
The heading 'Loans and advances to customers' includes,
among others, those loans transferred to third parties by
securitisation on which risks and profits are maintained,
albeit partially, which is why and in accordance with the
accounting regulations that apply, they cannot be
removed from the balance sheet. This is mainly due to
mortgage loans, loans to companies and consumer
loans. The breakdown of securitised loans held on the
balance sheet, taking into account the nature of the
financial instrument from which they originate, is shown
below:
EUR million
2024
2023
Retained on the balance
sheetA
12,250
12,969
Of which, mortgage assets
are securitized through:
Mortgage transfer
certificates
7,277
8,369
TotalA
12,250
12,969
A. Note 19 reports the liabilities associated with securitization operations,
discounting the bonds of the securitization funds repurchased by the
Bank.
83
The evolution of this activity responds to its use as a
regulatory capital management tool and as a resource
for the diversification of Banco Santander's liquidity
sources. During 2024 and 2023 the Bank didn't
derecognized any of the securitizations carried out in
years mentioned before, and the balance derecognized
at those dates corresponds to securitizations carried out
in previous years and portfolio sales.
On the other hand, at 31 December 2024, Banco
Santander has credits derecognized from the balance
sheet and on which the administration maintains for an
amount of EUR 4,000 million. (EUR 3,845 millon at 31
December 2023). Within the total loans written off the
balance sheet, at 31  December 2024, there are EUR 497
million (EUR 595 million in 2023) of securitized assets.
84
11. Trading derivatives
The detail of the notional and/or contractual amounts
and the market values of the trading derivatives held by
the Bank in 2024 and 2023 is as follows:
EUR million
2024
2023
Notional value
Market value
Notional value
Market value
Held for trading:
Interest rate
8,170,664
6,918
6,245,262
6,860
  Options
201,120
(361)
190,946
(460)
  Other
7,969,544
7,279
6,054,316
7,320
Equity instruments
139,272
(9)
51,966
193
  Options
44,286
(805)
33,011
(486)
  Other
94,986
796
18,955
679
Currency and gold
1,093,647
(171)
936,532
(1,665)
  Options
115,216
337
64,407
189
  Other
978,431
(508)
872,125
(1,854)
Credit
46,923
(323)
22,737
(167)
Hedging default derivative and total through out
46,923
(323)
22,737
(167)
Securities and commodities derivatives and other
5,288
(74)
6,646
(84)
Total
9,455,794
6,341
7,263,143
5,137
12. Non-current assets held for
sale
The detail of non-current assets held for sale in the
balance sheets is as follows:
EUR million
2024
2023
Foreclosed assets
237
401
Other assets leased out under an
operating lease
29
29
Investment property
Total
266
430
At 31 December 2024, reducing the balance of this
heading, there were EUR 365 million corresponding to
value adjustments due to impairment of those assets,
which entails a coverage of 58% of them (EUR 441
million, with a coverage of 51%, in the 2023 financial
year) of which EUR 61 million have been recorded during
the 2024 financial year (EUR 59 million in the 2023
financial year) under the heading 'Gains or losses from
non-current assets and groups disposal of items
classified as held for sale not eligible as discontinued
operations' (see note 46).
At 31 December 2024 there are no liabilities associated
in disposable groups of items that have been classified
as held for sale associated with other 'non-current
assets and alienable groups of items that have been
classified as held for sale'.
13. Investments
a) Subsidiaries
‘Investments - Subsidiaries’ includes the equity
instruments owned by Banco Santander and issued by
subsidiaries belonging to Grupo Santander.
Relevant information on these companies is provided in
Appendix I.
i. Breakdown
The detail, by currency and listing status, of ‘Investments
- Subsidiaries’ on the balance sheets at 31 December
2024 and 2023 is as follows:
EUR million
2024
2023
Currency:
Euro
53,197
52,497
Pound Sterling
14,338
13,613
Other currencies
30,139
31,034
97,674
97,144
Listing status:
Listed
4,275
4,576
Unlisted
93,399
92,568
97,674
97,144
85
ii. Changes
The changes in 2024 and 2023 in ‘Investments -
Subsidiaries’, disregarding impairment losses, were as
follows:
EUR million
2024
2023
Balance at beginning of the year
109,567
102,876
Acquisitions, contributions, capital increase payments and mergers
4,554
8,245
Of which
Santander Group Properties, S.L.U.
1,062
Deuda contingentemente convertibles (AT1)
782
1,371
Banco Santander International SA
517
Santander Bank & Trust, LTD
389
Moon GC&P Investments, S.L.U.
300
Cántabro Catalana de Inversiones, S.A.
263
Deva Capital Holding Company, S.L. Unipersonal
254
62
Tresmares Santander Direct Lending SICC, S.A.
174
349
PagoNxt, S.L.
170
331
Grupo Financiero Santander México, S.A. de C.V.
110
Santander Insurance, S.L.
3,139
Landcompany 2020, S.L. Unipersonal
1,362
Altamira  Santander Real Estate, S.A.
618
Banco Santander México, S.A. Institución de Banca Múltiple, Grupo Financiero
Santander México
312
Disposals, capital reductions and mergers
(3,880)
(3,526)
Of which
Parasant SA
1,012
Santander Global Services, S.L.Unipersonal
570
Santander Insurance, S.L.
443
Santander Facility Management Espana, S.L. Unipersonal
393
Santander Bank Polska S.A.
357
Cántabra de Inversiones, S.A. Unipersonal
263
Consulteam Consultores de Gestão, Unipessoal, Lda.
209
Moon GC&P Investments, S.L.U.
209
Santander UK Investments
119
Luri 6, S.A. Unipersonal
(1,957)
Santander Seguros y Reaseguros, Comapañía Aseguradora, S.A.
(1,188)
Transfers
FX and other movements
(330)
1,972
Balance at end of the year
109,911
109,567
86
In February 2024, members of the company MOON
GC&P Investments, S.L.U were bought and contributed
for an amount of EUR 300 million, with the aim of
acquiring an indirect majority stake in Adprotel Strand
(hotel investment). Throughout the year, the company
has made a premium refund of EUR 209 million.
In March 2024, as part of the reorganization process of
several companies of the Santander Group, the holding
company called Santander Group Properties, S.L.U. Was
established, which will act as the head entity of the real
estate companies that own the Group’s corporate
buildings. In addition, 26 March 2024 the Bank made a
capital increase in the company from non-cash
contributions consisting of the participation of the
company Santander Facility Management España, S.L.U,
amounting to EUR 413 million. The reduction of the
participation was made for the amount of EUR 393
million and there has been a payment in reserves for the
amount of EUR 19 million (see note 29). With the same
date, a capital increase of the same characteristics was
made, consisting of the contribution of its participation in
Santander Global Services, S.L. Unipersonal, amounting
to EUR 373 million. The reduction of the participation
was made for EUR 551 million (since previously the
company made a refund of EUR 20 million) and there has
been a use of the impairment fund of EUR 178 million
(see note 13.a.iii).
On July 16, 2024 the Bank made another capital increase
in this company of the same characteristics, consisting of
the contribution of the participation in Santander UK
Investments amounting to EUR 114 million. The
reduction of the participation has been made by the
value in euros at the date of the contribution of GBP 100
million. On October 22,  2024 a contribution of partners
was made, in kind, consisting of the participation of
Santander Global Sport, S.A, amounting to EUR 15
million. The reduction of the portfolio has been made in
the amount of EUR 42 million, which has meant a
release of the impairment fund of EUR 27 million (see
note 13.a.iii). In addition, the Bank has also made a
monetary contribution to this company amounting to
EUR 147 million.
The 11 July 2024 signed the merger by absorption of
Cántabro Catalana de Inversiones, S.A. (acquiring
company) and Cántabra de Inversiones, S.A. Unipersonal
(acquired company), with the dissolution without
liquidation of the company acquired and the transfer of
its assets in block to the acquiring company, As part of
the process of streamlining the corporate structure
within the Group, with the aim of simplifying its
management, facilitating the efficient allocation of
resources and reducing administrative costs.
In September 2024, Banco Santander, S.A sold 5.21% of
its stake in Santander Banks Polska, S.A for an amount of
EUR 575 million. This has resulted in a reduction in the
cost of participation of EUR 357 million and a net profit
of EUR 209 million (see note 45).
On December 4, 2024 has been raised to the public the
deed of merger by cross-border non-European
absorption of the companies SIB Besaya, S.L.U. and
Parasant SA (companies acquired) by Banco Santander,
S.A. (Acquiring company), including among other assets,
the companies Banco Santander International SA,
Santander Bank & Trust Ltd, Santander Investments
Chile Limitada and Santander Inversiones, S.A., the net
amount registered under this heading for this operation
was EUR 1,065 million, with a reserve payment of EUR
166 million (see note 1).
In December 2024, was carried out the liquidation of the
company Consulteam Consultores de Gestão,
Unipessoal, Lda. for an amount of EUR 209 million,
which has meant a use of the fund endowed with the
same amount (see Note 13.a.iii).
Throughout 2024, Banco Santander has subscribed
capital increases and has made contributions from
partners in other companies, the most relevant being:
EUR 254 million in Deva Capital Holding Company, S.L.
Unipersonal, EUR 110 million in Grupo Financiero
Santander México, S.A. de C.V., 174 million in Tresmares
Santander Direct Lending, SICC, S.A. and EUR 170 million
in PagoNxt, S.L (of which EUR 48 million is contribution
in kind). Additionally, the company Santander Insurance,
S.L. has made premium refunds of EUR 443 million.
In March of 2023, as part of the process of reordering the
holding and administration of the shareholdings of the
insurance companies of the Santander Group, a company
called Santander Insurance, S.L., which acts as the head
entity of the Insurance Group, was established. In
addition, 3 August 2023 the Bank made a capital
increase in the company from non-cash contributions
consisting of the participation of the company Santander
Seguros y Reaseguros Compañía Aseguradora, S.A,
amounting to EUR 1,536 million. The reduction of the
participation was made for the amount of EUR 1,188
million and there was a payment in reserves of EUR 348
million. A capital increase with the same characteristics
was made with the same date 12 December 2023,
consisting of the participation of the companies Zurich
Santander Insurance América, S.L., CNP Santander
Insurance Life Designated Activity Company, CNP
Santander Insurance Europe Designated Activity
Company and CNP Santander Insurance Services Ireland
Limited, for the amount of EUR 1,322 million. The
reduction of the shares was made in the amount of EUR
1,057 million and there was a payment in reserves
amounting to EUR 265 million (see note 13.c.ii). In 2023,
the Bank also made a monetary contribution to this
company amounting to EUR 281 million.
With 26 June 2023 date, the company LURI 6, S.A.U.
made a partial monetary distribution of the issuance
premium for an amount of EUR 1,000 million. This
resulted in a reduction in the cost of participation of EUR
1,339 million and an impairment application of EUR 339
87
million (see note 133.a.iii). In addition, 19 September
2023 was raised to public the merger by absorption of
LURI 6, S.A.U. (company absorbida) by Altamira
Santander Real Estate, S.A., with unliquidated
dissolution of the company acquired and universally
transferring its assets to the acquiring company.
The 19 September 2023, the Bank made a purchase on
the partipation that Altamira Santander Real Estate, S.A.
maintained on the company Landcompany 2020, S.L.
Unipersonal for an amount of EUR 1,362 million,
reaching 100% of it.
During 2023, within the framework of the Public Offer
for the acquisition of shares of Banco Santander México,
S.A., Institución de Banca Multiple, Grupo Financiero
Santander México, for up to all of the Serie B shares
representing the share capital, Banco Santander
acquired 3.74% of the company’s shares, both in Mexico
and the United States. This meant an outlay of EUR 312
million, including the costs of the operation.
Also, throughout the year 2023 Banco Santander
subscribed capital increases and has made contributions
from partners, the most important being: EUR 349
million in Tresmares Santander Direct Lending, SICC, S.A.
and EUR 331 million in PagoNxt, S.L.
iii. Impairment losses
The changes in the balance of this item were as follows:
EUR million
2024
2023
Balance at beginning of the year
12,423
11,940
Net impairment losses
(reversals) (note 44)
171
954
Other changes
(357)
(471)
Balance at end of the year
12,237
12,423
The Management carries out an analysis of the potential
loss of value of the investments in subsidiaries, joint
ventures and associates that it has registered with
respect to their book value. Said analysis is carried out
using different parameters, such as equity value, listed
value and recoverable value, which is obtained from
estimates of expected cash flows or net worth corrected
by tacit capital gains existing on the date of the
valuation.
In accordance with the above, Banco Santander has
carried out the evaluation of its investees in December
2024. Among the impairment allowances made by the
Bank during the financial year 2024 are EUR 94 million
from Altamira Santander Real Estate, S.A and EUR 70
million from Uro Properties Holdings, S.A.
Following the same criteria, Banco Santander carried out
in December 2023 the evaluation of its investees. The
impairment charges made by the Bank in 2023 included
EUR 423 million from PagoNxt, SL and EUR 238 million
from Altamira Santander Real Estate, S.A.
b) Joint venture entities
The cost of the investees recorded under this Caption at
December 31, 2024 amounted to EUR 640 million, while
the impairment recorded at that date was EUR 318
million (EUR 597 million and EUR 263 million,
respectively, in 2023).
In October 2024, UCI, S.A. approved a capital increase
through the contribution of perpetual subordinated
obligations contingently convertible into shares,
corresponding to Banco Santander EUR 41 million.
On June 9, 2023, Santander Bank signed an agreement
to acquire from Pacific Partnership 49% of the share
capital of Glenrowan Solar Holding Pty Ltd, owner of
Glenrowan Solar Farm in Australia. During that year,
contributions amounting to EUR 28 million were made.
In December 2023, UCI, S.A. approved a capital increase,
corresponding to Banco Santander an amount of EUR 44
million.
During 2024, Banco Santander has provided impairment
for a net amount of EUR 55 million (EUR 62 million in
2023) for the entities recorded under this caption,
mainly for UCI, S.A.
c) Associated entities
‘Investments - Associated’ in the accompanying balance
sheets includes Banco Santander`s ownership interests
in associates (see note 2.b).
Appendix II contains a detail of these companies,
indicating the percentages of direct or indirect ownership
and other relevant information.
At 31 December 2024, there were no capital increases in
progress at any associated company.
i. Breakdown
The detail of the balance of this heading of the attached
balances, based on the contracting currency and the
admission or non-listing of the securities, is as follows:
EUR million
2024
2023
Currency:
Euro
2,049
1,848
Foreign Currency
2,049
1,848
Listing status:
Listed
1,988
1,793
Unlisted
61
55
2,049
1,848
88
ii. Changes
The changes in 2024 and 2023 in ‘Investments -
Associates’’, disregarding impairment losses, were as
follows, (see note 13.c.iii):
EUR million
2024
2023
Balance at the beginning of the year
2,134
3,221
Purchases, capital increases and mergers
246
3
  Of which
Merlín Properties, SOCIMI, S.A.
231
3
Disposals, reductions and mergers:
(47)
(1,101)
Of which
Metrovacesa, S.A.
(47)
(44)
Zurich Santander Insurance América,
S.L.
(757)
CNP Santander Insurance Life
Designated Activity Company
(193)
CNP Santander Insurance Europe
Designated Activity Company
(105)
CNP Santander Insurance Services
Ireland Limited
(2)
Transfers
Other changes (net)
11
Balance at end of the year
2,333
2,134
In July 2024, the Board of Directors of MERLIN
PROPERTIES, SOCIMI, S.A. approved an increase in equity
capital through monetary contributions, as part of an
accelerated placement operation. Banco Santander has
subscribed shares for an amount of EUR 226 million.
In April and December 2024, Metrovacesa, S.A. has
made two dividend distributions from the freely
available reserve (issuance premium), having received
two payments of EUR 17 and EUR 16 million
respectively. These operations have resulted in a
reduction in the cost of participation of EUR 47 million
and an impairment application of EUR 13 million (see
note 13.c.iii).
In April and December of 2023, Metrovacesa, S.A. made
dividend distributions from the free disposal reserve
(issuance premium), having received Banco Santander
two payments of EUR 16 million each. These operations
resulted in a reduction in the cost of participation of EUR
44 million and an impairment application of EUR 12
million (see note 13.c.iii).
iii. Impairment losses
The changes in the balance of this item were as follows:
EUR million
2024
2023
Balance at the beginning of the
year
286
267
Net impairment losses
(reversals) (note 44)
11
31
Other changes
(13)
(12)
Balance at end of the year
284
286
14. Insurance contracts linked to
pensions
The detail of Insurance contracts linked to pensions in
the balance sheets are as follows:
EUR million
 
2024
2023
Assets relating to insurance contracts
covering post-employment benefit plan
obligations (notes 17 and 23)
267
288
Total
267
288
89
15. Tangible assets
a) Changes
The changes in 2024 and 2023 in ‘Tangible assets’ in the
balance sheet were as follows:
EUR million
Tangible assets
Of which:
For leasing
For own
use
Leased out
under
an
operating
lease
Investment
property
Total
For own
use
Leased out
under
an
operating
lease
Investment
property
Total
Cost
Opening balance at 1 January
2023
8,131
1,159
370
9,660
3,136
3,136
Additions/disposals (net)
37
49
86
(73)
(73)
Transfers and other
(1,071)
(27)
(1,098)
133
133
Balance at 31 December 2023
7,097
1,208
343
8,648
3,196
3,196
Additions/disposals (net)
(2)
3
1
(147)
(147)
Transfers and others
(201)
(45)
(246)
83
83
Balance at 31 December 2024
6,894
1,211
298
8,403
3,132
3,132
Accumulated depreciation
Opening balance at 1 January
2023
(2,621)
(281)
(36)
(2,938)
(761)
(761)
Charge for the year
(385)
(130)
(3)
(518)
(228)
(228)
Disposals
39
109
148
39
39
Transfers and others
1,189
1
1,190
Balance at 31 December 2023
(1,778)
(302)
(38)
(2,118)
(950)
(950)
Charge for the year
(362)
(138)
(2)
(502)
(209)
(209)
Disposals
194
131
325
193
193
Transfers and others
260
2
262
Balance at 31 December 2024
(1,686)
(309)
(38)
(2,033)
(966)
(966)
Impairment losses
Opening balance at 1 January
2023
(118)
(92)
(210)
Charge for the year
(1)
(1)
Disposals
24
24
Transfers and others
29
(4)
25
Balance at 31 December 2023
(66)
(96)
(162)
Charge for the year
(3)
(3)
2
2
Disposals
Transfers and others
5
9
14
(2)
(2)
Balance at 31 December 2024
(64)
(87)
(151)
Tangible assets, net
Balance at 31 December 2023
5,253
906
209
6,368
2,246
2,246
Balance at 31 December 2024
5,144
902
173
6,219
2,166
2,166
90
b) Property, plant and equipment - for own use
The detail, by class of asset, of ‘Property, plant and
equipment - For own use’ on the balance sheets in 2024
and 2023   is as follows:
EUR million
Cost
Accumulated
depreciation
Impairment
losses
Carrying amount
Of which, right-of-
use for operating
lease
Land and buildings
5,684
(1,230)
(66)
4,388
2,246
Furniture, fixtures and vehicles
986
(245)
741
Computer hardware
370
(303)
67
Other
57
57
Balance at 31 December 2023
7,097
(1,778)
(66)
5,253
2,246
Land and buildings
5,610
(1,290)
(64)
4,256
2,166
Furniture, fixtures and vehicles
968
(241)
727
Computer hardware
249
(155)
94
Other
67
67
Balance at 31 December 2024
6,894
(1,686)
(64)
5,144
2,166
The carrying amount at 31 December 2024 in the table
above includes the following approximate amounts:
EUR 5 million (EUR 4 million at 31 december 2023)
relating to property, plant and equipment owned by
Banco Santander's branches located abroad.
EUR 217 million (EUR 309 million at 31 December
2023) relating to property, plant and equipment held
under finance leases by Banco Santander, of which
EUR 205 million related to leases in effect as of 31
December 2024 (EUR 245 million at 31 December
2023).
c) Tangible assets - Leased out under an operating
lease
Banco Santander has assets assigned under operating
lease where the company is the lessor and they do not
meet the accounting requirements to be classified as
financial leases. The net cost of these leases is recorded
as an asset and is depreciated on a straight-line basis
over the contractual term of the lease up to the expected
residual value.
The expected residual value and, consequently, the
monthly depreciation expense may change during the
term of the lease. The Bank estimates expected residual
values using independent data sources and internal
statistical models. Likewise, it evaluates the estimate of
the residual value of said leases and adjusts the
depreciation rate based on the change in the expected
value of the asset at the end of the lease.
Banco Santander periodically evaluates its investment in
operating leases and whenever there are indications of
impairment, such as a systemic and material decrease in
the values of the assigned assets. If assets leased under
operating leases are considered to be impaired,
impairment is measured as the amount by which the
assets' carrying amount exceeds fair value as estimated
by discounted cash flows. During the years 2024 and
2023, the Bank has not recorded any material
impairment for this concept.
During the years 2024 and 2023, no significant variable
payments have been made not included in the valuation
of lease assets.
d) Tangible assets - Investment property
The fair value of the investment property at 31
December  2024 and 2023 amounts to EUR 259 million
and EUR 303 million, respectively. A comparison of the
fair value of investment property at 31 December  2024
and 2023 with the net book value results in gross
unrealised gains of EUR 86 million and EUR 94 million
for each of these years, respectively, attributed to the
Bank in full.
Rental income from investment properties and direct
expenses related to both investment properties that
generated income during 2024 and 2023 and those
investment properties that did not generate income
during 2024 and 2023 are not material in the context of
the entity's annual accounts.
91
16. Intangible assets
a) Goodwill
The detail of the 'Goodwill', on the balance sheets is as
follows:
EUR million
2024
2023
Santander España
623
623
Amortization charge
(414)
(352)
Balance at end of year
209
271
The movement during the years 2024 and 2023 has
been as follows:
EUR million
 
2024
2023
Balance at beginning of the
year
271
334
Additions (note 3)
Amortization charge
(62)
(63)
Impairment losses
Disposals or changes in
scope
Balance at end of year
209
271
Neither in 2024, nor in 2023 has goodwill been
generated.
All of the goodwill recorded at the end of the 2024 and
2023 financial years comes from the following corporate
operations that were carried out in the 2018 financial
year:
Merger by absorption of Banco Popular Español,
S.A.U. On June 7, 2017, Banco Santander acquired
100% of the share capital of Banco Popular Español,
S.A.U. Subsequently, on September 28, 2018, the
deed of merger by absorption of Banco Popular
Español, S.A.U. was registered in the Mercantile
Registry of Cantabria by Banco Santander, S.A. with
accounting effects January 1, 2018, transferring to
the books of Banco Santander a gross goodwill of
EUR 248 million.
Repurchase of the credit and debit card business
marketed by Grupo Banco Popular in Spain and
Portugal generating the business combination a
goodwill of EUR 375 million.
In accordance with Bank of Spain Circular 4/2017, the
goodwill is amortized within a period of ten years. In
addition, the Bank periodically reviews the term and
method of amortization and, if deemed inappropriate,
the impact will be treated as a change in accounting
estimates.
As of 31 December 2024 and 2023 the amount of
goodwill recorded by Banco Santander, net of
accumulated depreciation, amounted to EUR 209 million
and EUR 271 million, respectively.
Banco Santander, at least annually and whenever there
are signs of impairment, conducts an analysis of the
potential loss of value of the trade funds it has recorded
in respect of their recoverable value.
The first step in carrying out this analysis requires the
identification of the cash-generating units, which are the
smallest identifiable groups of assets in Banco
Santander  that generate cash inflows and are largely
independent of the cash flows of other assets or asset
groups.
For the purposes of those mentioned in the preceding
paragraph, the Bank's administrators have identified the
commercialbanking business in Spain as the cash-
generating unit to which to allocate goodwill arising
both by the acquisition and subsequent merger by
absorption of Banco Popular Español, S.A.U. and by the
repurchase of the credit and debit cards from Grupo
Banco Popular.
Its carrying value is determined taking into account the
book value of all the assets and liabilities that make up
the commercial banking business in Spain, together with
the corresponding goodwill. Said book value is compared
with its recoverable amount in order to determine if
there is impairment.
The recoverable amount of Santander España cash-
generating unit has been determined as the fair value of
such cash-generating unit obtained using quotes, market
references (multiples) or internal estimates. At the end
of the fiscal year said value exceeded the book value.
Based on previous data, and in accordance with the
estimates of the Bank's administrators, during the years
2024  and 2023 the Bank has not recorded any amount
under the heading 'Impairment in value or reversal of
impairment in value of non-financial assets - intangible
assets' in concept of impairment of goodwill.
b) Other intangible assets
i. Breakdown
The detail of Intangible assets  ‘Other intangible assets’
on the balance sheets is as follows:
EUR million
2024
2023
With finite useful life
IT Developments
1,480
1,436
Accumulated amortization
(859)
(865)
Balance at end of year
621
571
92
ii. Changes
The changes in Intangible assets ‘Other intangible
assets’ on the balance sheets were as follows:
EUR million
2024
2023
Balance at 31 of december of
prior year
571
525
Additions
222
195
Disposals
(178)
Amortization charge
(172)
(147)
Amortization charge disposals
178
Impairments losses
(2)
Balance at end of year
621
571
17. Other assets and Other
liabilities
The detail of ‘Other assets and Other liabilities’ on the
accompanying balance sheets is as follows:
EUR million
Assets
Liabilities
2024
2023
2024
2023
Transactions in transit
5
11
Insurance contracts linked to pensions (note 14)
267
288
Inventory
Prepayments and accrued income
522
463
2,856
2,731
OtherA
1,848
1,538
1,306
1,586
Total
2,637
2,289
4,167
4,328
A. Includes, mainly, unsettled transactions.
93
18. Deposits from central banks
and credit institutions
The detail by classification, type and currency of
‘Deposits from central banks’ and ‘Deposits from credit
institutions’ on the accompanying balance sheets is as
follows:
EUR million
 
2024
2023
CENTRAL BANKS
Classification
Financial liabilities held for trading
9,123
5,453
Financial liabilities designated at fair value through profit or loss
1,774
1,209
Financial liabilities at amortized cost
5,117
11,682
16,014
18,344
Type
Current accounts / Intraday deposits
404
116
Time deposits
4,960
10,731
Deposits available with prior notice
Repurchase agreements
10,650
7,497
16,014
18,344
Currency
Euro
7,991
11,424
US dollar
5,432
4,270
Pound Sterling
2,513
2,350
Other currencies
78
300
16,014
18,344
CREDIT INSTITUTIONS
Classification
Financial liabilities held for trading
24,884
17,548
Financial liabilities designated at fair value through profit or loss
2,107
1,872
Financial liabilities at amortized cost
38,691
35,503
65,682
54,923
Nature
Current accounts / Intraday deposits
4,752
5,103
Time deposits
18,222
17,990
Deposits available with prior notice
Repurchase agreements
42,708
31,830
65,682
54,923
Currency
Euro
38,693
31,524
US dollar
22,011
17,586
Pound Sterling
2,866
5,135
Other currencies
2,112
678
 
65,682
54,923
Total
81,696
73,267
94
Banco Santander, following the various long-term
financing programmes of the European Central Bank
(TLTRO, targeted longer-term refinancing operation),
does not mantain, on December 31, 2024, deposits at
amortized cost from the TLTRO III programme (EUR
5,562 million at 31 December 2023). At December 2024,
the expense recognized in the profit and loss account, for
the amounts held up to March 2024 corresponding to
TLTRO III, is EUR 53 million.
The deposits classified in the 'Liabilities held for trading'
portfolio correspond to temporary transfers of assets of
Spanish and foreign institutions.
Note 49 contains a detail of the residual maturity periods
of financial liabilities at amortized cost.
95
19. Customer deposits
The detail by classification, type, sector and geographical
area, of ‘Customer deposits’ is as follows:
EUR million
 
2024
2023
Classification
Financial liabilities held for trading
13,503
13,835
Financial liabilities designated at fair value through profit or loss
28,307
34,135
Financial liabilities at amortized cost
348,912
337,089
390,722
385,059
Type
Current accounts / Intraday deposits
256,576
250,109
Time depositsA
99,289
106,829
Deposits available with prior notice
Repurchase agreements
34,857
28,121
Of which, subordinated deposits
Of which, issued securities
3,609
2,402
390,722
385,059
Sector
Public sector
41,299
31,752
Other financial companies
87,905
94,544
Non-financial companies
110,029
107,982
Households
151,489
150,781
390,722
385,059
Geographical area
Spain
272,053
259,233
European Union (excluding Spain)
63,936
69,306
United States and Puerto Rico
34,172
32,479
Other OECD countries
4,874
6,501
Latin America (non-OECD)
4,850
8,573
Rest of the world
10,837
8,967
390,722
385,059
A. Of the total time deposits, EUR 21,077 million correspond to branches of the entity abroad (EUR 26,802 million in 2023).
The item issued securities in the table above include the
liabilities associated with securitisation transactions (see
note 10.e).
Note 49 contains a detail of the residual maturity periods
of financial liabilities at amortized cost.
96
20. Marketable debt securities
a) Breakdown
The detail by classification and type, of ‘Marketable debt
securities’ in the accompanying balance sheets is as
follows:
EUR million
2024
2023
Classification:
Financial liabilities at amortized cost
146,113
125,969
Financial liabilities designated at fair value through profit or loss
1,069
208
147,182
140,078
Type:
Certificates of deposit
9,633
10,820
Guaranteed bonds 
50,774
52,131
  Mortgage-backed bonds
39,903
41,881
  Others mortgage-backed bonds and guaranteed bonds
10,871
10,250
Other issued securities (note 21)
114,982
105,185
  Of which, subordinated liabilities
28,142
24,218
Treasury sharesA
(29,539)
(28,681)
Valuation adjustments
1,332
623
147,182
140,078
A. At 31 December  2024 y 2023, the registered balance corresponds mainly to guaranteed bonds.
Note 49 contains a detail of the residual maturity periods
of financial liabilities at amortized cost.
b) Certificates of deposit
The detail of certificates of deposits by currency of
issuance is as follows:
2024
EUR million
Outstanding issue
amount in foreign
currency (million)
Annual interest rateA
Currency of issuance
2024
2023
US dollar
6,005
7,316
6,240
5.52%
Pound Sterling
2,947
3,246
2,444
4.91%
Hong Kong dollar
605
258
4,881
4.37%
Chinese Yuan
76
577
3.15%
Balance at end of the year
9,633
10,820
A. Average interest rates for different issue based on their nominal values.
97
i. Changes
The changes in certificate of deposit on the balance
sheet for the years 2024 and 2023 are  as follows:
EUR million
2024
2023
Balance at end of the prior year
10,820
11,611
Issues
17,184
26,549
Redemptions
(18,965)
(27,147)
Exchange differences and other
changes
594
(193)
Balance at end of the year
9,633
10,820
At 31 December 2024, the Bank issued certificates of
deposit amounting to EUR 17,184 million (EUR 26,549
million as at 31 December 2023), with an average
maturity of 7 months (5 months during the 2023
financial year), of which EUR 18,965 million have been
amortized (EUR 27,147 million at December 2023).
c) Marketable Mortgage- backed securities 
The detail by currency of issuance, of ‘Marketable
mortgage-backed securities’ is as follows:
2024
EUR million
Annual
interest rate A
Currency of
issuance
2024
2023
Euros
39,903
41,881
1.61%
Balance at end
of the year
39,903
41,881
A. Average interest rate of the various issues based on their nominal
values.
The issuing entity may repay the mortgage bonds early,
if this has been expressly established in the final
conditions of the issue in question and in the conditions
established there.
None of the mortgage bonds issued by Banco Santander
have replacement assets involved.
During 2023, the Bank of Spain has published Circular
1/2023 of 4 February , which modifies Circular 4/2017,
repealing the breakdown in the annual accounts and the
information related to internal accounting development
and management control.
d) Other mortgage bonds and guaranteed bonds
The balance of ‘Other mortgage bonds and guaranteed
bonds’ relates to the rest of covered bonds and
certificates. The breakdown, by issue currency and
interest rate, is as follows:
2024
Currency of
issuance
EUR million
Annual
interest rateA
2024
2023
Euro
4,807
4,550
3.08%
US dollar
6,064
5,700
5.52%
Balance at end of
the year
10,871
10,250
A. Average interest rate of the various securities at 31 December 2024
based on their nominal amounts.
e) Guarantee
The mortgage-backed bonds (‘ cédulas hipotecarias’) are
secured by mortgage loans with average maturities of
more than ten years. In order to calculate the amount of
the qualifying assets in accordance with Royal Decree-
Law 24/2021 transposing the European Union directive
on covered bonds, the following transactions are
excluded from the total base of the unsecuritized
mortgage portfolio:
Transactions classified as at pre-action stage and
procedural stage.
Transactions without appraisal by a specialist
valuer.
Transactions exceeding 80% of the appraized
value in residential financing and 60% in the case
of other assets.
Second mortgages or mortgages with insufficient
collateral.
Transactions without insurance or with
insufficient insurance.
The asset-backed securities, including asset-backed
securities and notes issued by special-purpose vehicles
(SPVs), are secured by:
Mortgage loans to individuals to finance the
acquisition and refurbishment of homes with an
average maturity of more than ten years.
Personal consumer finance loans with no specific
guarantee and unsecured loans with an average
maturity of five years.
98
Loans to SMEs (non-financial small and medium-
sized enterprises) secured by State guarantees,
and loans to companies (SMEs -self-employed,
microbusinesses, small and medium-sized
enterprises- and large companies) secured by
property mortgages, the borrower's personal
guarantee, guarantees and other collateral other
than property mortgages, with an average
maturity of 7 years.
Mortgage and non-mortgage loans to finance
municipalities, autonomous communities and
subsidiaries with an average maturity of more
than 10 years.
Commercial credit of Banco Santander (ordinary
and occasional invoice discounting and advances
to customers on legitimate receivables) with an
average maturity of 45 days.
Additionally, Banco Santander, issues
internationalization certificates, which are securities
whose capital and interest are guaranteed by loans and
credits that are linked to the financing of export
contracts or the internationalization of companies. These
internationalization bonds have been repurchased in
their entirety by Banco Santander.
The fair value of the guarantees received by Banco
Santander (financial and non-financial assets) which the
Group is authorised to sell or pledge even if the owner of
the guarantee has not defaulted is scantly material
taking into account the Bank's financial statements as a
whole.
21. Other issuances
a) Breakdown
The following is a breakdown of the balance under this
heading on the attached balance sheets, taking into
account their nature and currency of the transactions:
EUR millionA
 
2024
2023
Type
Other issuances
114,982
105,185
Of which, subordinated
liabilities
28,142
24,218
114,982
105,185
Currency
Euro
59,999
53,955
US dollar
43,616
41,852
Pound Sterling
5,360
4,830
Other currenciesB
6,007
4,548
 
114,982
105,185
A. This amount includes the principal, in other currencies.
B. At 31 December 2024, the most significant currencies are: Swiss franc
(EUR 2,476 million), Australian dollar (EUR 1,895 million) and Norwegian
krone (EUR 401 million). At 31 December 2023, the most significant
currencies were: Japanese yen (EUR 634 million), Swiss franc (EUR 1,627
million) and Australian dollar (EUR 1,255 million).
b) Changes
The changes in ‘Other issuances ’ in the foregoing table
for the years 2024 and 2023 are as follows:
EUR million
2024
2023
Balance at the end of prior
year
105,185
93,192
Issues
40,824
51,771
Redemptions
(33,871)
(38,505)
Exchange differences
2,844
(1,273)
Balance at end of the year 
114,982
105,185
Within the sub-heading ’Other issuances’ there are
commercial paper issues as well as other issuances
made by Banco Santander.
Commercial paper
On March 14, 2024, Banco Santander approved the
annueal renewal of the "European Comercial Paper
Issuance Program" for an overall maximum nominal
amount up to EUR 20,000 million. On November 15,
2024, the "American Commercial Paper Issuance
Program" was renewed for an aggregate nominal
amount of up to USD 25,000 million.
At 31 December 2024 the average nominal interest rate
for European Commercial Paper is 4.06% per annum and
for American Commercial Paper 5.45% per annum. At
99
year-end 2023, the average interest rate was 4.75% per
annum.
As regards renewals in 2023, on March 14, 2023, Banco
Santander approved the annual renewal of the
"European Commercial Paper Issuance Programme" for
a maximum aggregate nominal amount of up to EUR
20,000 million. On November 16, 2023, the "American
Commercial Paper Issuance Program" was renewed for
an aggregate nominal amount of up to USD 25,000
million.
Remaining emissions
During fiscal year 2024, Banco Santander, S.A. has
reported 76 issues of "Other non-convertible securities"
for a nominal amount of EUR 20,253 million (no
perpetual issues were made in 2024, see note 21.c), of
which the Bank has repurchased a balance of EUR 370
million. The average remuneration of these issues has
been set at 4.53% per year.
During the 2023 fiscal year, Banco Santander, S.A. has
reported 31 issues for a nominal amount of EUR 16,945
million (no perpetual issues were made in 2023, see
note 21.c), of which the Bank has repurchased a balance
of EUR 1,290 million. The average remuneration of these
issues has been set at 5.02% per year.
c)  Other disclosures
This caption includes contingent convertible or
redeemable preferred participations, as well as other
subordinated financial instruments issued , which do not
qualify as equity (preferred shares).
Preferred shares do not have voting rights and are non-
cumulative. They have been subscribed by third parties
outside the Group and are redeemable by decision of the
issuer, according to the terms of each issue.
Banco Santander's contingently convertible preferred
participations are subordinated debentures and rank
after common creditors and any other subordinated
credit that by law and/or by their terms, to the extent
permitted by Spanish law, ranks higher than the
contingently convertible preferred participations. Their
remuneration is conditioned to the obtainment of
sufficient distributable profits, and to the limitations
imposed by the regulations on shareholders' equity, and
they have no voting rights. The other issues of Banco
Santander, S.A. mentioned in this caption are also
subordinated debentures and, for credit ranking
purposes, they rank behind all the common creditors of
the issuing entities and ahead of any other subordinated
credit that ranks pari passu with the Bank's contingently
convertible preferred participations.
The main issues of subordinated debt securities issued,
broken down by company, are detailed below:
Issues by Banco Santander, S.A.
On 11 September 2024, Banco Santander, S.A.,
proceeded to redeem in advance the entirety of the
issuance called 'First Issue of Special Subordinated Debt
of Banco Pastor, S.A.', with ISIN code ES0213770011,
with an original nominal amount issued of EUR
300 million and a current nominal amount of EUR
11.5 million.
On 1 August 2024, Banco Santander, S.A. carried out a
placement of preference shares contingently convertible
into newly issued ordinary shares of the Bank (PPCC), for
a nominal amount of USD 1,500 million (valued at EUR
1,356 million). The issuance has been made at par and
the remuneration of the PPCC, whose payment is subject
to certain conditions and is also discretionary, has been
set at 8% annually for the firstten years, being reviewed
every five years thereafter by applying a margin of
391.1 basis points over the 5-year mid-swap rate.
On 20 May 2024, Banco Santander, S.A., proceeded to
partially redeem in advance the contingently convertible
preferred shares with ISIN code XS1793250041, for a
total nominal amount of EUR 1,312 million and which
are traded on the market of the Irish Stock Exchange
'Global Exchange Market' (the 'PPCC'), leaving the
amount in circulation at EUR 187.6 million.
On 20 May 2024, Banco Santander, S.A. carried out a
placement of preference shares contingently convertible
into newly issued ordinary shares of the Bank (PPCC), for
a nominal amount of EUR 1,500 million. The Issuance
has been made at par and the remuneration of the PPCC,
whose payment is subject to certain conditions and is
also discretionary, has been set at 7% annually for the
first six years, being reviewed every five years thereafter
by applying a margin of 443.2 basis points over the 5-
year mid-swap rate.
On 14 March 2024, Banco Santander, S.A. issued
subordinated obligations for an amount of USD
1,250 million (valued at EUR 1,158 million) for a term of
10 years. The issuance was made at par and the issue
coupon was set at 6.35% per year, payable bi-annually.
On 8 February 2024, Banco Santander, S.A., proceeded
to prepay all of the contingently convertible Tier 1
preferred shares with ISIN code XS1951093894, for a
total nominal amount of USD 1,200 million (valued at
EUR 1,110 million) and that were traded on the Irish
Stock Exchange 'Global Exchange Market' (the 'PPCC').
On 22 January 2024, Banco Santander, S.A. issued
subordinated bonds for an amount of EUR 1,250 million
for a term of 10 years and 3 months. The issue was
carried out at 99.74% and the issue coupon was set at
5% per year for the first 5 years and 3 months, with an
amortization option in April 2029, reviewing the coupon,
in case of non-amortization, at a fixed rate equivalent to
a margin of 250 points plus the 5-year Euro swap rate.
100
At 29 December 2023,  Banco Santander, S.A., proceeded
to prepay all the Tier 1 Contingently Convertible
Preferred Securities with ISIN code  XS1692931121 for a
total nominal amount of EUR 1,000 million and which
were traded on the Irish Stock Market 'Global Exchange
Market' (the 'PPCC').
At 21 November 2023, Banco Santander, S.A., carried out
a placement of two series of contingently convertible
preferred shares into newly issued ordinary shares of the
Bank, for a total nominal amount of USD 1,150 million
(EUR 1054.000 million at the exchange rate on the day
of issue) and USD 1,350 million (EUR 1235.000 million at
the exchange rate on the day of issue), respectively.
The issue was carried out at par and the remuneration of
the PPCC, whose payment is subject to certain conditions
and is also discretionary, was set (i) for the first Series at
9.625% annually for the first five years and six months,
being reviewed every five years thereafter by applying a
margin of 530.6 basis points on the five -year UST rate
( 5 -year UST), and (ii) for the second Series at 9.625%
annually for the first ten years, being reviewed
thereafter every five years , applying a margin of 529.8
basis points on the five -year UST rate.
At 8 August 2023, Banco Santander, S.A. carried out an
issue of subordinated obligations for an amount of
2,000 million dollars (1,821 million euros at the
exchange rate on the day of issuance) . The issue was
carried out at par coupon was set at 6.921% per year,
payable semiannually during the 10 -year life of the
operation.
At 23 May 2023, Banco Santander, S.A. issued
subordinated bonds for an amount of 1,500 million
euros for a term of 10 years and 3 months. The issue was
carried at 99.739% and the coupon of the issue was set
at 5.75% annually for the first 5 years and 3 months,
with the option of amortization in August 2028, revising
the coupon, in case of non-amortization, at a margin of
285 points plus the Euro Swap type 5 years .
At 6 July 2022 and 20 July 2022, two subordinated
issues matured for a nominal amount of EUR 114 million
and EUR 25 million, respectively.
At 25 April 2022, Banco Santander, S.A. proceeded to
prepay all the Tier 1 Contingently Convertible Preferred
Securities with ISIN code XS1602466424 and common
code 160246642 in circulation, for a total nominal
amount of EUR 750 million and which were traded on
the Irish Stock Market 'Global Exchange Market' (the
'PPCC').
At  22  November 2021, Banco Santander, S.A. issued
subordinated debentures for a term of eleven years, with
a redemption option on the tenth anniversary of the
issue date, in the amount of USD 1,000 million (EUR
1,007 million at the exchange rate on the day of issue).
The issue bears interest at an annual rate of 3.225% ,
payable semi-annually, for the first ten years . This issue
has an early redemption option in the tenth year from
the issue date and if the redemption is not executed in
the tenth year, the coupon is repriced at a margin of160
points over the one-year US government bond.
At 4 October 2021, Banco Santander, S.A. issued
subordinated debentures for a term of eleven years, with
a redemption option on the sixth anniversary of the issue
date, amounting to GBP 850 million (EUR 887 million at
the exchange rate on the day of issue). The issue bears
interest at an annual rate of 2.25%, payable annually for
the first six years (then repricing at a margin of 165
points over the 5-year UK government bond).
At 21 September 2021, Banco Santander, S.A. carried out
a placement of preferential shares contingently
convertible into newly issued ordinary shares of the
Bank ('PPCC') for a nominal amount of EUR 1,000 million
(issue placed on the market EUR 997 million). The
issuance was carried out at par and the remuneration of
the PPCC, whose payment is subject to certain conditions
and is also discretionary, was set at 3.625% per year for
the first eight years, being reviewed every five years
applying a margin of 376 basis points over the 5 -year
Mid-Swap Rate.
At 12 May 2021, Banco Santander, S.A. placed the issue
of preference shares contingently convertible into newly
issued ordinary shares of the Bank, previously
announced, for a total nominal amount of  EUR
1,578 million, issued in a Series in Dollars of  USD
1,000 million (EUR 828 million at the exchange rate on
the day of issue) and a Series in Euros for an amount of
EUR 750 million. The issuance was carried out at par and
the remuneration of the PPCC, whose payment is subject
to certain conditions and is also discretionary, was set (i)
for the Series in Dollars at 4.750% per annum for the
first six years, being revised every five years applying a
margin of 375.3 basis points over the 5 -year UST rate
and (ii) for the Series in Euros by 4.125% per annum for
the first seven years, being revised every five years
applying a margin of 431.1 basis points over the
applicable 5-year euro mid-swap.
At 3 December 2020, Banco Santander, S.A. issued
subordinated debentures with a ten-year term of USD
1,500 million (EUR 1,222 million at the date of issue).
The issue bears interest at an annual rate of 2.749%,
payable semiannually.
At 22 October 2020, it carried out a ten-year
subordinated debenture issue for an amount of EUR
1,000 million. The issue bears interest at an annual rate
of 1.625%, payable annually.
101
At 14 January 2020, it carried out a placement of
contingently convertible preferred participations into
newly issued ordinary shares of the Bank (the 'PPCCs'),
excluding the pre-emptive subscription rights of its
shareholders and for a nominal amount of  EUR
1,500 million (the 'Issue' and the 'PPCCs'). The Issue was
made at par and the remuneration of the PPCCs, the
payment of which is subject to certain conditions and is
also discretionary, was set at 4.375% per annum for the
first six years, revised every five years thereafter by
applying a margin of 453.4 basis points over the 5 -year
mid-Swap Rate (5 -year mid-Swap Rate).
At 19 March 2018, a 'PPCC' issue was carried out, for a
nominal amount of EUR 1,500 million. The remuneration
of the issue, the payment of which is subject to certain
conditions and is also discretionary, was set at 4.75% per
annum, payable quarterly, for the first seven years
(revised thereafter by applying a margin of 410 basis
points over the Mid-swap rate).
At 8 February 2018, a ten-year subordinated debenture
issue of EUR 1,250 million was carried out. The issue
accrues annual interest of 2.125% payable annually.
22. Other financial liabilities
a) Breakdown
The following is a detail of ‘Other financial liabilities’ on
the accompanying balance sheets:
EUR million
2024
2023
Trade payables
780
889
Payment obligations
2,693
2,728
Public agency revenue
collection accounts
4,864
4,038
Unsettled financial transactions
3,199
1,336
Other accounts
1,711
3,076
Total
13,247
12,067
b) Average payment period to suppliers
Set forth below are the disclosures required by
Additional Provision Three of Law 15/2010, of 5 July
(amended by Final Provision Two of Law 31/2014, of 3
December), prepared in accordance with the Spanish
Accounting and Audit Institute (ICAC) Resolution of 29
January 2016 on the disclosures to be included in notes
to financial statements in relation to the average period
of payment to suppliers in commercial transactions.
2024
2023
Days
Average period of payment to
suppliers
11
12
Ratio of transactions paid
11
12
Ratio of transactions pending
payments
19
49
EUR million
Total payments made
3,840
3,380
Total payments outstanding
10
1
Additionally, the data for Grupo Santander in Spain, in
the financial year 2024, are as follows:
2024
Days
Average period of payment to
suppliers
14
Ratio of transactions paid
13
Ratio of transactions pending
payments
90
EUR million
Total payments made
9,337
Total payments outstanding
116
In accordance with the ICAC Resolution, the average
period of payment to suppliers was calculated by taking
into account commercial transactions relating to the
supply of goods or services for which payment has
accrued since the date of issuance of Law 31/2014, of
December, 3.
Additionally, in accordance with Law 18/2022 of
September 28, listed commercial companies must report
the average payment period to suppliers, the monetary
volume and number of invoices paid in a period less than
the maximum established in the delinquency
regulations. and the percentage that it represents over
the total number of invoices and over the total monetary
payments to its suppliers.
Payments to suppliers made sooner
than maximum  period established by
the regulations
2024
2023
Average payment period to suppliers
(days)
9
11
Number of invoices paid
523,490
449,262
Invoices paid in a period sooner than
the maximum established over the
total number of invoices paid
99,81%
99,82%
Total payments made (EUR million)
3,755
3,355
Invoices paid in a period less than the
maximum on the total amount of
invoices paid
97,79%
99,26%
102
Additionally, the data for Grupo Santander in Spain, in
the financial year 2024, are as follows:
Payments to suppliers made sooner
than maximum  period established by
the regulations
2024
Average payment period to suppliers
(days)
11
Number of invoices paid
703,911
Invoices paid in a period sooner than
the maximum established over the
total number of invoices paid
99,40%
Total payments made (EUR million)
9,118
Invoices paid in a period less than the
maximum on the total amount of
invoices paid
97,65%
For the sole purpose of the disclosures provided in the
Resolution, suppliers are considered to be commercial
creditors for debts with suppliers of good and services.
“Average period of payment to suppliers” is taken to be
the period that elapses from the delivery of the goods of
the provision of the services by the supplier to the
effective payment of the operation.
Note 49 contains a detail of the maturity periods of
‘Other financial liabilities’ at each year-end.
c) Lease liabilities
The cash outflow of leases in 2024 was EUR 293 million
(in 2023 it was EUR 305 million). The analysis of the
maturities corresponding to the lease liabilities at 31
December 2024 and 2023, is as follows:
EUR million
2024
2023
Maturity Analysis – Discounted
payments
Within 1 year
273
283
Between 1 and 3 years
472
466
Between 3 and 5 years
342
346
Later than 5 years
1,255
1,330
Total Discounted payments at
31 December 2023
2,342
2,425
During 2024 and 2023, no significant variable payments
have been made not included in the valuation of lease
liabilities.
103
23. Provisions
a) Breakdown
The detail of ‘Provisions’ in the balance sheets at 31
December 2024 and 2023 is as follows:
EUR million
 
2024
2023
Provision for pensions and similar obligations
1,346
1,444
Of which
Pensions and similar defined benefit obligations post-employment
647
748
Other long-term remunerations to employees
699
696
Restructuring
408
409
Provisions for taxes and other legal contingencies
762
705
Provisions for commitments and guarantees given
175
184
Other provisions
499
702
Total
3,190
3,444
b) Changes
The changes in ‘Provisions’ in 2024 and 2023 were as
follows:
EUR million
2024
2023
Post-
employment
Long –
Term
Contingent
liabilities and
commitments
Other
provisions
Total
Post-
employment
Long -
Term
Contingent
liabilities and
commitments
Other
provisions
Total
Balance at end of prior
year
748
696
184
1,816
3,444
1,220
781
220
1,665
3,886
Changes in value
recognized in equity
16
16
14
14
Additions charged to
income
8
256
(13)
445
696
29
171
(32)
632
800
(Interest income)/
Interest expense
(notes 34 and 35)
13
22
35
27
27
54
Staff costs (note 42)
1
1
2
1
1
2
Provisions or reversal
of  provision
(6)
233
(13)
445
659
1
143
(32)
632
744
Payments to pensioners
and pre-retirees
(79)
(253)
(332)
(118)
(256)
(374)
Employer contributions
(58)
(58)
(408)
(408)
Amounts used and other
changes
12
4
(592)
(576)
11
(4)
(481)
(474)
Balances at end of year
647
699
175
1,669
3,190
748
696
184
1,816
3,444
104
c) Provision for pensions and similar obligations
The detail of ‘Provision for pensions and similar
obligations’ at 31 December 2024 and 2023 is as
follows:
EUR million
2024
2023
Provisions for pensions and similar
defined benefit plan obligations
1,346
1,444
  Of which
    Provisions for pensions
647
748
    Provisions for similar obligations
699
696
    Of which, pre-retirements
688
686
Provisions for pensions and similar
defined contribution plan obligations
Total provisions for pensions and
similar obligations
1,346
1,444
i. Defined contribution plans
At the end of 2012, Banco Santander reached an
agreement with workers' representatives to transform
the defined benefit commitments derived from the
collective agreement into defined contribution plans.
Similarly, the contracts for senior management staff
with pension commitments in the defined benefit
modality were amended to transform them into a
defined contribution provision system.
Almost all of the pension commitments with active
personnel correspond to defined contribution plans. The
total contributions made to these plans during 2024
amounted to EUR 108 million (EUR 101 million during
2023) (see note 42).
ii. Defined Benefit Plans
In addition to the previous defined contribution plans, at
31 December 2024, Banco Santander maintained
definite service commitments. Below is the present
value of the Bank`s commitments in post-employment
remuneration for defined benefit programs, as well as
the value of the reimbursement entitlements for
insurance contracts linked to those obligations at 31
December 2024 and preceding year:
EUR million
2024
2023
Present value of the obligations
To current employees
26
31
To retired employees
1,840
1,924
Other
1,866
1,955
Fair value of plan assets
(1,226)
(1,224)
Assets not recognized
3
4
Provisioned assets on the balance
sheet
4
13
Provisions - Provisions for
pensions
647
748
Of which
Internal provisions for pensions
380
460
Insurance contracts linked to
pensions (note 14)
267
288
Of which
  Group insurance entities
186
195
  Other insurers
81
93
The amount of the defined benefit obligations was
determined on the basis of the work performed by
independent actuaries using the following actuarial
techniques:
1. Valuation method: projected unit credit method,
which sees each period of service as giving rise to an
additional unit of benefit entitlement and measures
each unit separately.
2. Actuarial assumptions used: unbiased and mutually
compatible. Specifically, the most significant
actuarial assumptions used in the calculations were
as follows:
EUR million
2024
2023
Annual discount rate
3.00%
3.35%
Expected return on plan assets
rate
3.00%
3.35%
Mortality tables
PER2020 M/F
Col. Orden 1
PER2020 M/F
Col. Orden 1
Cumulative annual CPI growth
2.00%
2.00%
Annual salary increase rate
1.25%
1.25%
Annual pension increase rate
2.12%
2.12%
3. The discount rate used for the flows was determined
referencing to high-quality corporate bonds.
4. The estimated retirement age of each employee is
the first at which the employee is entitled to retire or
the agreed-upon age, as appropriate.
5. The fair value of insurance contracts was determined
as the present value of the related payment
obligations, taking into account the following
assumptions:
105
EUR million
2024
2023
Expected rate of return on
plan assets
3.00%
3.35%
Expected rate of return on 
reimbursement rights
3.00%
3.35%
The amounts recognized in the accompanying income
statements in relation to the aforementioned defined
benefit obligations are as follows:
EUR million
2024
2023
Service cost:
Current service cost (note 42)
1
1
Past service cost (including
reductions)
3
2
Pre-retirement cost
Reductions/liquidations
(9)
(1)
Net interest (note 35)
27
41
Expected return on insurance
contracts linked to pensions
(note 34)
(14)
(14)
Total
8
29
In addition, in 2024 ‘Other comprehensive income –
items not reclassified to profit or loss - Actuarial gains or
(-) losses on defined benefit pension plans, has led to an
actuarial loss of EUR 15 million with respect to benefit
commitments defined (actuarial loss of EUR 14 million in
the year 2023).
The changes in 2024 and 2023 of the present value of
the accrued defined benefit obligations were as follows:
EUR million
2024
2023
Present value of the obligations
at beginning of the year
1,955
2,043
Current service cost (note 42)
1
1
Interest cost
69
81
Pre-retirement cost
Reductions/liquidations
(9)
(1)
Benefits paid for settlements
Other benefits paid
(200)
(207)
Past service cost
3
2
Actuarial (gains)/lossesA
42
39
Exchanges rate differences and
others
5
(3)
Present value of the
obligations at end of the year
1,866
1,955
A. Included  in 2024 are demographic actuarial profits of EUR 1 million
and financial actuarial losses of EUR 41 million (2023: demographic
actuarial profits of EUR 2 million and financial actuarial losses of EUR
41 million).
The changes in 2024 and 2023 in the fair value of the
plan assets are as follows:
EUR million
2024
2023
Fair value of plan assets at
beginning of year
1,224
851
Expected return on plan assets
42
40
Benefits paid
(121)
(89)
Contributions payable by the
employer
58
408
Settlements gains/(losses)
Exchange rate differences and
others
(5)
(11)
Actuarial gains/(losses)
28
25
Fair value of plan assets at end
of year
1,226
1,224
The changes in 2024 and 2023 in the fair value of the
insurance contracts linked to pensions are as follows:
EUR million
2024
2023
Fair value of insurance contracts
linked to pensions at beginning
of the year
288
313
Expected return on insurance
contracts (note 34)
14
14
Actuarial gains/(losses)
(1)
(2)
Premiums paid/(surrenders)
1
Benefits paid
(34)
(38)
Exchange rate differences and
others
Fair value of insurance
contracts linked to pensions at
end of the year (note 14)
267
288
Plan assets and pension insurance contracts linked to
pensions are mainly based in insurance policies.
iii. Other long-term employee benefits
In various years, Banco Santander offered to some
certain of its employees, the possibility of leaving its
employ prior to their retirement. Therefore, provisions
are recognized to cover the obligations to pre-retirees -in
terms of salaries and other employee benefit costs- from
the date of their pre-retirement to the date of their
effective retirement.
106
The present value of the aforementioned obligations and
the fair value of the assets arising from insurance
contracts linked to these obligations at 31 December
2024 and for the previous  exercises are as follows:
EUR million
2024
2023
Present value of the obligations:
Early retirement
693
693
Long-service bonuses and other
benefits
11
10
704
703
Fair value of plan assets
(5)
(7)
Provisions - Provisions for pensions
699
696
Insurance plans linked to pensions
Group insurers
Other insurance entities
In 2023, the provisions made to cover commitments
with 405 employees under early retirement and
voluntary redundancy plans amounted to EUR 127
million.
In 2024, the provisions made to cover commitments to
603 employees under early retirements and voluntary
redundancy plans amounted to EUR 237 million.
The amount of the other long-term remuneration
commitments defined benefit has been determined on
the basis of work performed by independent actuaries,
applying the following criteria to quantify them:
1. Valuation method: projected unit credit method.
2. Actuarial assumptions used: unbiased and mutually
compatible. Specifically, the most significant
actuarial assumptions used in the calculations were
as follows:
EUR million
2024
2023
Annual discount rate
3.00%
3.35%
Expected return on plan
assets rate
3.00%
3.35%
Mortality tables
PE2020 M/F
Col. Orden 1
PE2020 M/F
Col. Orden 1
Cumulative annual CPI
growth
2.00%
2.00%
Annual benefit increase rate
Between 0%
and 1.5%
Between 0%
and 1.5%
3. The discount rate used for the flows was determined
by reference to high-quality corporate bonds.
4. The estimated retirement age of each employee is
the first at which the employee is entitled to retire or
the agreed-upon age, as appropriate.
5. The amounts recognised in the income statement in
relation to the aforementioned defined benefit
obligations are as follows:
EUR million
2024
2023
Service cost:
Current service cost (note 42)
1
1
Interest cost (note 35)
22
27
Extraordinary charges
Past service cost
13
  Actuarial (gains)/losses
recognized in the year
1
6
Pre-retirement cost
237
127
Other
(5)
(3)
Total
256
171
The changes in 2024 and 2023 in the present value of
the accrued obligations for other long-term benefits
were as follows:
EUR million
2024
2023
Present value of the obligations
at beginning of the year
703
789
Current service cost
1
1
Cost per interest (note 35)
22
27
Past service cost
13
Pre-retirement cost
237
127
Effect of curtailment/settlement
(4)
(1)
Benefits paid
(255)
(258)
Actuarial (gains)/losses
1
6
Other
(1)
(1)
Present value of the
obligations at end of the year
704
703
The movement that has occurred, during the years 2024
and 2023, in the fair value of the assets of the plan, has
been as follows:
EUR million
2024
2023
Fair value of plan assets at the
beginning of the year
7
8
Expected return on plan assets
Benefits paid
(2)
(2)
Contributions by the employer
Contributions by the employee
and others
1
Actuarial gains / (losses)
Present value of the
obligations at end of the year
5
7
107
iv. Sensitivity analysis
Variations in the main assumptions may affect the
calculation of commitments. At 31 December 2024, in
the event that the discount interest rate had decreased
or increased by 50 basis points, there would have been
an increase or decrease in the current value of post-
employment obligations of 4.18% and -3.88%
respectively, and an increase or decrease in the current
value of long-term obligations of 1.11% and -1.08%.
These variations would be partially offset by increases or
decreases in the fair value of assets and insurance
contracts linked to pensions.
The following table shows the estimate of benefits to be
paid as of December 31, 2024 for the next ten years:
EUR Million
2025
402
2026
352
2027
300
2028
252
2029
209
2030 to 2034
700
d) Provisions for taxes and other legal contingencies
and Other provisions
'Provisions - Provisions for taxes and other legal
contingencies' and 'Provisions - Other provisions', which
include, inter alia, provisions for restructuring costs and
tax-related and non-tax-related proceedings, were
estimated using prudent calculation procedures in
keeping with the uncertainty inherent to the obligations
covered. The definitive date of the outflow of resources
embodying economic benefits for the Bank depends on
each obligation. In certain cases, these obligations have
no fixed settlement period and, in other cases, depend
on the legal proceedings in progress.
‘Provisions for taxes and other legal contingencies’
include proceedings and other legal proceedings such as
judicial, arbitral or administrative proceedings initiated
against Banco Santander. Qualitative information on the
main disputes is provided in note 23.e. For their part, the
provisions for restructuring include only costs arising
from restructuring processes incurred at Banco
Santander.
The Bank general policy is to record provisions for tax
and legal proceedings in which the Group assesses the
chances of loss to be probable and the Group does not
record provisions when the chances of loss are possible
or remote. Banco Santander determines the amounts to
be provided for as its best estimate of the expenditure
required to settle the corresponding claim based, among
other factors, on a case-by-case analysis of the facts and
the legal opinion of internal and external counsel or by
considering the historical average amount of the loss
incurred in claims of the same nature. The definitive date
of the outflow of resources embodying economic
benefits for the Bank depends on each obligation. In
certain cases, the obligations do not have a fixed
settlement term and, in others, they depend on legal
proceedings in progress.
As for the 'Other provisions' contains very atomized and
individually insignificant provisions, such as the
provisions corresponding to cover other operational risks
of the Bank.
e) Litigation and other matters
i. Tax-related litigation
At 31 December 2024 the main tax-related proceedings
concerning the Bank were as follows:
Legal actions filed by Banco Santander (Brasil) S.A.
and other Group entities to avoid the application of
Law 9.718/98, which modifies the basis to calculate
Programa de Integraçao Social (PIS) and Contribuição
para Financiamento da Seguridade Social (COFINS),
extending it to all the entities income, and not only to
the income from the provision of services. In relation
of Banco Santander (Brasil) S.A. process, in 2015 the
Federal Supreme Court (FSC) admitted the
extraordinary appeal filed by the Federal Union
regarding PIS, and dismissed the extraordinary
appeal lodged by the Brazilian Public Prosecutor's
Office regarding COFINS contribution, confirming the
decision of Federal Regional Court favourable to
Banco Santander (Brasil) S.A. of August 2007. The
Federal Supreme Court also admitted the appeals
related to the other Group entities both for PIS and
COFINS. On June 13, 2023, the Federal Supreme
Court ruled unfavorably two cases through General
Repercussion (Theme 372), including Banco
Santander (Brasil) S.A. case. The Bank has filed a new
appeal, considering the possible loss as a contingent
liability. The cases of the other Group entities are no
longer susceptible of appeal and a provision has
been recognized for the amount of the estimated
loss.
108
Banco Santander (Brasil) S.A. and other Group
companies in Brazil have appealed against the
assessments issued by the Brazilian tax authorities
questioning the deduction of loan losses in their
income tax returns (Imposto sobre a Renda das
Pessoas Jurídicas - IRPJ - and Contribuçao Social
sobre o Lucro Liquido -CSLL-) in relation to different
administrative processes of various years on the
ground that the requirements under the applicable
legislation were not met. The appeals, which
involves several cases, are pending decision in
different administrative and judicial instances. No
provision was recognised in connection with the
amount considered to be a contingent liability.
Banco Santander (Brasil) S.A. and other Group
companies in Brazil are involved in administrative
and legal proceedings against several municipalities
that demand payment of the Service Tax on certain
items of income from transactions not classified as
provisions of services. There are several cases in
different judicial instances. A provision was
recognised in connection with the amount of the
estimated loss.
Banco Santander (Brasil) S.A. and other Group
companies in Brazil are involved in administrative
and legal proceedings against the tax authorities in
connection with the taxation for social security
purposes of certain items which are not considered
to be employee remuneration. There are several
cases in different judicial instances. A provision was
recognised in connection with the amount of the
estimated loss.
In May 2003 the Brazilian tax authorities issued
separate infringement notices against Santander
Distribuidora de Títulos e Valores Mobiliarios, Ltda.
(DTVM, actually Santander Brasil Tecnología S.A.)
and Banco Santander (Brasil) S.A. in relation to the
Provisional Tax on Financial Movements
(Contribuição Provisória sobre Movimentação
Financeira) of the years 2000 to 2002. The
administrative discussion ended unfavourably for
both companies, and on July 3, 2015, they filed a
lawsuit requesting the cancellation of both tax
assessments. The lawsuit was judged unfavourably
in first instance. Therefore, both plaintiffs appealed
to the court of second instance. On December 2020,
the appeal was decided unfavourably. Against the
judgment, the bank filed a motion for clarification
which has not been accepted. Currently it is  
appealed to higher courts. There is a provision
recognized for the estimated loss.
In December 2010 the Brazilian tax authorities
issued an infringement notice against Santander
Seguros S.A. (Brasil), (currently Zurich Santander
Brasil Seguros e Previdência S.A.), as the successor
by merger to ABN AMRO Brasil dois Participações
S.A., in relation to income tax (IRPJ and CSLL) for
2005, questioning the tax treatment applied to a sale
of shares of Real Seguros, S.A. The administrative
discussion ended unfavourably, and the CARF
decision has been appealed at the Federal Justice. As
the former parent of Santander Seguros S.A. (Brasil),
Banco Santander (Brasil) S.A. is liable in the event of
any adverse outcome of this proceeding. No
provision was recognised in connection with this
proceeding as it is considered to be a contingent
liability.
In November 2014 the Brazilian tax authorities
issued an infringement notice against Banco
Santander (Brasil) S.A. in relation to corporate
income tax (IRPJ and CSLL) for 2009 questioning the
tax-deductibility of the amortisation of the goodwill
of Banco ABN AMRO Real S.A. performed prior to the
absorption of this bank by Banco Santander (Brasil)
S.A., but accepting the amortisation performed after
the merger. The Bank appealed before the Higher
Chamber of CARF, and a final favourable decision
was obtained in April 2024. No provision was
recognised in connection with this proceeding as it
was considered to be a contingent liability.
Banco Santander (Brasil) S.A. has also appealed
against infringement notices issued by the tax
authorities questioning the tax deductibility of the
amortisation of the goodwill arising on the
acquisition of Banco Comercial e de Investimento
Sudameris S.A from years 2007 to 2012. No
provision was recognised in connection with this
matter as it was considered to be a contingent
liability.
Banco Santander (Brasil) S.A. and other companies of
the Group in Brazil are undergoing administrative
and judicial procedures against Brazilian tax
authorities for not admitting tax compensation with
credits derived from other tax concepts, not having
registered a provision for the amount considered to
be a contingent liability.
Banco Santander (Brasil) S.A. is involved in appeals in
relation to infringement notices issued  by tax
authorities regarding the offsetting of tax losses in
the CSLL of year 2009 and 2019. The appeals are
pending decision at the administrative level. No
provision was recognised in connection with this
matter as it is considered to be a contingent liability.
109
Banco Santander (Brasil) S.A. filed a suspensive
judicial measure aiming to avoid the withholding
income tax (Imposto sobre a Renda Retido na Fonte -
IRRF),  on payments derived from technology
services provided by Group foreign entities. A
favorable decision was handed down and an appeal
was filed by the tax authority at the Federal Regional
Court, where it awaits judgment. No provision was
recognized as it is considered to be a contingent
liability .
Brazilian tax authorities have issued infringement
notices against Getnet Adquirência e Serviços para
Meios de Pagamento S.A and Banco Santander
(Brasil) S.A. as jointly liable in relation to corporate
income tax (IRPJ and CSLL) for 2014 to 2018
questioning the tax-deductibility of the amortization
of the goodwill from the acquisition of Getnet
Tecnologia  Proces S.A., considering that  the
company would not have complied with the legal
requirements for such amortization. The tax
assessment notices were appealed to the CARF. In
2024, the CARF issued a favourable partial decision
on both infraction notices. In December 2024, the tax
authorities issued a new infringement notice for
2019 and 2020.  No provision was recognized as it is
considered to be a contingent liability.
  The total amount for the aforementioned Brazil
lawsuits that are fully provisioned is EUR 711 million,
and for lawsuits that qualify as contingent liabilities
is EUR 4,740 million.
Banco Santander appealed before European Courts
the Decisions 2011/5/CE of 28 October 2009 (First
Decision), and 2011/282/UE of 12 January 2011
(Second Decision) of the European Commission,
ruling that the deduction of the financial goodwill
regulated pursuant to Article 12.5 of the Corporate
Income Tax Law constituted illegal State aid. On
October 2021 the Court of Justice definitively
confirmed these Decisions. The dismissal of the
appeal, that only affects these two decisions, had no
impact on results.
At the date of approval of these annual accounts, there
are other less significant tax disputes.
ii. Non-tax-related proceedings
At 31 December 2024 the main non-tax-related
proceedings concerning the Group and the Bank were as
follows:
Payment Protection Insurance (PPI): AXA France IARD
and AXA France Vie (former GE Capital Corporation
Group entities (GE Capital), known as Financial
Insurance Company Ltd (FICL) and Financial
Assurance Company Ltd (FACL), acquired by AXA SA
in 2015) (together, AXA France) have brought a claim
for GBP 552 million (EUR 665.6 million) (plus
interest) against (i) Santander Cards UK Limited
(former GE Capital entity known as GE Capital Bank
Limited (GECB), which was acquired by Banco
Santander SA in 2008 and subsequently transferred
to Santander UK plc); and (ii) Santander Insurance
Services UK Limited (a Banco Santander SA
subsidiary) (together the Santander Entities).  The
claim relates to the allocation of liability for
compensation and associated costs in respect of a
large number of PPI policies distributed by GECB
pre-2005, which were underwritten by FICL and
FACL. Axa France reduced their claim from GBP
670 million (EUR 807.9 million) to GBP 552 million
(EUR 665.6 million) (plus interest) in their Re-Re-
Amended Particulars of Claim dated 29 June 2023. 
Trial has been fixed for six weeks, beginning on 3
March 2025.
There are ongoing factual issues to be resolved
which may have legal consequences including in
relation to liability.  These issues create uncertainties
which mean that it is difficult to reliably predict the
outcome or the timing of the resolution of the matter.
The provision recognized includes the best estimate
of the Santander Entities' liability to the specific
portfolio.
Motor Finance Broker Commissions: following the
Financial Conduct Authority’s (FCA) Motor Market
review in 2019 which resulted in a change in rules in
January 2021, Santander Consumer (UK) plc (SCUK)
has received a number of county court claims and
complaints in respect of its historical use of
discretionary commission arrangements (DCAs) prior to
the 2021 rule changes. In January 2024 the FCA
commenced a review of the use of DCAs between
lenders and credit brokers (the FCA Review) and
paused the handling of these complaints originally
until September 2024. The FCA announced in July
2024 that it expected to share the outcome of its
Review by May 2025 and that the pause in respect of
handling of these complaints was extended to 4
December 2025. In December 2024, the FCA
announced the expansion of this pause on DCA
complaints handling to other motor finance
commission complaints received on or after 26
October 2024, also until 4 December 2025. A claim
has also been issued against SCUK, Santander UK plc
and others in the Competition Appeal Tribunal (CAT),
alleging that SCUK’s historical DCAs in respect of
used car financing operated in breach of the
Competition Act 1998. This is currently paused until
110
the end of July 2025 connected to the outcome of the
FCA Review.
In a judicial proceeding brought against other financial
entities, on 25 October 2024, the Court of Appeal
issued a judgment establishing certain criteria which,
after the corresponding assessment by SCUK, has led it
to recognise a provision of GBP 293 million (EUR
353.3 million) 2024, although the referred judgment
has been appealed before the Supreme Court.  This
includes estimates for operational and legal costs
(including litigation costs) reached after considering
various scenarios which take into account the differences
and similarities between the cases in the referred
judgment and SCUK’s situation, as well as the outcome of
the Supreme Court appeal, the scope, nature and
timeframe of any redress scheme, applicable time
periods, claims, rates and compensatory interest rates.
The outcome of the FCA’s Review and/or adverse
outcomes from litigation could result in material costs.
The outcome of the FCA’s Review may be informed by
the judgment of the Court of Appeal handed down on 25
October 2024 in relation to cases against other lenders
involving DCAs, as well as the anticipated judgment of
the Supreme Court on appeal (noting that permission for
leave to appeal to the Supreme Court has been granted
relating to these cases, with the hearing listed for 1 to 3
April 2025). The FCA’s Review might also be informed by
the outcome of a judicial review of a final decision by the
Financial Ombudsman Service (FOS) against another
lender that was heard in October 2024. Judgment in this
case was handed down in December 2024 and
permission for leave to appeal to the Court of Appeal
has been granted.
These matters, mean that there are currently
significant uncertainties as to the extent of any
misconduct, if any, as well as the perimeter of
commission models, nature, extent and timing of any
remediation action if required. As such, the ultimate
financial impact could be materially different than the
amount provided and it is not practicable to quantify
the extent of any remaining contingent liability.
Delforca: dispute arising from equity swaps entered
into by Gaesco (now Delforca 2008, S.A. (Delforca))
on shares of Inmobiliaria Colonial, S.A. Banco
Santander, S.A. is claiming to Delforca before the
Court of Barcelona in charge of the bankruptcy
proceedings, a total of EUR 66 million from the
liquidation resulting from the early termination of
financial transactions due to Delforca's non-payment
of the equity swaps. In the same bankruptcy
proceedings, Delforca and Mobiliaria Monesa, S.A.,
parent of Delforca (Monesa) have in turn claimed the
Bank to repay EUR 57 million, which the Bank
received for the enforcement of the agreed
guarantee, as a result of the aforementioned
liquidation. On 16 September 2021 the Commercial
Court Number 10 of Barcelona has ordered Delforca to
pay the Bank EUR 66 million plus EUR 11 million in
interest and has dismissed the claims filed by
Delforca. This decision has been appealed by
Delforca, Monesa and the bankruptcy administrator.
On 1 June 2023, the appeal hearing took place and
on 15 November 2023 the Provincial Court of
Barcelona rendered a judgment dismissing the
appeals filed by Delforca, Monesa and the
bankruptcy administrator and confirming the first
instance judgment. Delforca and Monesa (not the
bankruptcy administrator) have filed an appeal in
cassation before the Supreme Court against the
judgment of the Provincial Court of Barcelona.
Separately,  Monesa, filed in 2009 a civil procedure
with the Courts of Santander against the Bank
claiming damages that have not been specified to
date. The procedure is suspended.
Former employees of Banco do Estado de São Paulo
S.A., Santander Banespa, Cia. de Arrendamiento
Mercantil: class action filed by AFABESP (an
association of retirees and former Banespa
employees) claiming payment of a semi-annual
bonus provided for in the Bank's bylaws. The final
decision rendered on the merits was unfavorable to
Santander. However, a favorable decision was
subsequently rendered stating that each beneficiary of
the decision shall file an individual lawsuit to receive
the due amount.
Since the judgments adopted different positions for
each case, a procedure called Incident for the
Resolution of Repetitive Demands (IRDR) was
commenced before the Regional Labor Court (TRT)
with the purpose of establishing objective criteria
regarding the arguments brought by the Bank,
mainly the statute of limitations and limitation of
payments until December 2006 (Plan V). On 11
March 2024, the IRDR was admitted for future
judgment, and it was determined that all cases filed
in São Paulo - Capital remained suspended from its
second instance (TRT).
111
Finally, due to the divergence between the
interpretation of the Federal Constitution, an Action
for Allegation of Non-Compliance with a
Fundamental Precept (ADPF) was also filed, so that
the Federal Supreme Court (STF) settles the issue
and indicates the correct statute of limitations to be
used in the individual cases filed.
On 27 June 2024, an agreement was signed with the
indication of a nominal and exhaustive list of 7,299
retirees who, according to the criteria presented by
the Bank, are entitled to payment of the amounts
related to semi-annual bonuses. The maximum value
of the agreement was of BRL 2.7 billion (EUR
420.1 million); though it ultimately depended on the
individual and voluntary adherence of each
beneficiary (the Agreement). At the end of the
voluntary adherence period in August 2024 6,501
people had adhered to the agreement (89% of the
total), out of which 6,500 agreements were finally
approved at the deadline for judicial approvals set on
15 October 2024, totaling BRL 2.44 billion (EUR
379.6 million). The bank has made the necessary
contributions to the fund Banesprev to comply with
the payments derived from the Agreement. As to the
beneficiaries who have not adhered to the
Agreement, as of the date of these annual
consolidated accounts, there are ongoing factual and
legal issues that make it impossible to reliably
predict the potential impact.
'Planos Económicos': like the rest of the banking
system in Brazil, Santander Brazil has been the
target of customer complaints and collective civil
suits stemming mainly from legislative changes and
its application to bank deposits (economic plans). At
the end of 2017, an agreement between regulatory
entities and the Brazilian Federation of Banks
(Febraban) with the purpose of closing the lawsuits
was reached and was approved by the Supremo
Tribunal Federal. Discussions focused on specifying
the amount to be paid to each affected client
according to the balance in their notebook at the
time of the Plan. Finally, the total value of the
payments will depend on the number of adhesions
there may be and the number of savers who have
proved the existence of the account and its balance
on the date the indexes were changed. In November
2018, the STF ordered the suspension of all
economic plan proceedings for two years from May
2018. On 29 May 2020, the STF approved the
extension of the agreement for5 additional years
starting from 3 June 2020. Condition for this
extension was to include in the agreement actions
related to the 'Collor I Plan'. On 31 December 2024,
the provision recorded for the economic plan
proceedings amounts to EUR   167.0 million .
Floor clauses:  as a consequence of the acquisition of
Banco Popular Español, S.A.U. (Banco Popular), the
Group has been exposed to a material number of
transactions with floor clauses. The so-called floor
clauses are those under which the borrower accepts
a minimum interest rate to be paid to the lender,
regardless of the applicable reference interest rate.
Banco Popular included floor clauses in certain asset-
side transactions with customers. In relation to this
type of clauses, and after several rulings issued by
the Court of Justice of the European Union (CJEU) and
the Spanish Supreme Court, and the extrajudicial
process established by the Spanish Royal Decree-
Law 1/2017, of 20 January, Banco Popular made
provisions that were updated in order to cover the
effect of the potential return of the excess interest
charged for the application of the floor clauses
between the contract date of the corresponding
mortgage loans and May 2013. On 31 December
2024, after having processed most of the customer
requests, the potential residual loss associated with
ongoing court proceedings is estimated at EUR 51.3
million, amount which is fully covered by provisions.
Banco Popular´s acquisition: after the declaration of
the resolution of Banco Popular, some investors filed
claims against the EU’s Single Resolution Board
decision, and the FROB's resolution executed in
accordance with the aforementioned decision.
Likewise, numerous appeals were filed against
Banco Santander, S.A. alleging that the information
provided by Banco Popular was erroneous and
requesting from Banco Santander, S.A. the restitution
of the price paid for the acquisition of the investment
instruments or, where appropriate, the
corresponding compensation.
112
In relation to these appeals, on the one hand, the
General Court of the European Union (GCUE)
selected 5 appeals from among all those filed before
the European courts by various investors against the
European institutions and processed them as pilot
cases. On 1 June 2022, the GCUE rendered five
judgements in which it completely dismissed the
appeals, (i) supporting the legality of the resolution
framework applied to Banco Popular, (ii) confirming
the legality of the action of the European institutions
in the resolution of Banco Popular and (iii) rejecting,
in particular, all the allegations that there were
irregularities in the sale process of Banco Popular to
Banco Santander, S.A. Although four of these five
judgments were initially appealed in cassation
before the CJEU, in July 2023 one of the appellants
withdrew his appeal. In June 2024, the CJEU upheld
the appeal in case C-551/22-P brought by the
Commission, in the sense of attributing to the later
the responsibility of the contested decision. On 4
October 2024 the CJEU dismissed the appeals in
cases C-535/22-P, C-541/22-P and subsequently, on
14 October the appeal in case C-448/22-P.
Therefore, all appeals before the CJEU have already
been resolved.
On the other hand, in relation to the lawsuits
initiated by investors directly against Banco
Santander, S.A. derived from the acquisition of Banco
Popular, on 2 September 2020, the Provincial Court
of La Coruña submitted a preliminary ruling to the
CJEU in which it asked for the correct interpretation
of the Article 60, section 2 of Directive 2014/59/EU
of the European Parliament and of the Council of 15
May, establishing a framework for the restructuring
and resolution of credit institutions and investment
services companies. Said article establishes that, in
the cases of redemption of capital instruments in a
bank resolution, no liability will subsist in relation to
the amount of the instrument that has been
redeemed. On 5 May 2022, the CJEU rendered its
judgement confirming that Directive 2014/59/EU of
the European Parliament and of the Council does not
allow that, after the total redemption of the shares
of the share capital of a credit institution or an
investment services company subject to a resolution
procedure, the shareholders who have acquired
shares within the framework of a public subscription
offer issued by said company before the start of such
a resolution procedure, exercise against that entity or
against its successor, an action for liability for the
information contained in the prospectus, under
Directive 2003/71/EC of the European Parliament
and of the Council, or an action for annulment of the
subscription contract for those shares, which, taking
into account its retroactive effects, gives rise to the
restitution of the equivalent value of said shares,
plus the interest accrued from the date of execution
of said contract.
Regarding this judgment, the Supreme Court
submitted  three preliminary rulings about the
application of the judgment of 5 May 2022 to other
capital instruments such as subordinated
obligations, preferred stocks and subordinated
bonds. On 5 September 2024, the CJEU ruled that
Directive 2014/59 precludes, after the total write
down of the shares in a credit institution under
resolution, that persons who have purchased (i)
capital instruments that have been converted into
shares in that credit institution before the adoption
of resolution measures against it, or (ii) capital
instruments which, in the context of that procedure,
have been converted into shares in that credit
institution, which were subsequently transferred to
another credit institution, from bringing, against that
institution or against its successor entity, an action
for damages on the basis of flawed and incorrect
information provided in the prospectus or a
declaration of nullity. Currently, there are five
preliminary rulings pending: (i) three preliminary
rulings referred by the First Instance Court 3 of Santa
Coloma de Farners in April 2023 concerning pre-
emptive subscription rights and the compatibility of
the principles of proportionality and legal certainty
with the bringing of legal actions by former holders
of pre-emptive subscription rights and shares against
the entity issuing the securities or against the entity
succeeding it, which is currently suspended; and (ii)
two preliminary rulings referred by the Supreme
Court in November 2023, which complement the
ones requested in December 2022, regarding to a
holder of subordinated bonds who filed a claim
against Banco Popular before the resolution.
113
On 4 March 2024, in the context of preliminary
proceedings 42/2017, the Central Court of Instruction
No. 4 issued a ruling transforming the proceedings into
Summary Proceedings and terminating the
investigation phase. This ruling considers that the
circumstantial evidence resulting from the
investigation which could constitute a crime is
basically  the following: (i) an alleged
misrepresentation in the prospectus of the 2016
capital increase of Banco Popular; and (ii) an alleged
misrepresentation in the annual accounts of Banco
Popular for 2015, the interim financial statements for
2016 and the annual accounts for 2016; and (iii) the
offer to the market of a distorted amount of regulatory
capital, after the capital increase of 2016 (for allegedly
having been granted by Banco Popular financing to
clients for the subscription of shares in the
aforementioned capital increase, without discounting
it from the regulatory capital). According to the
aforementioned ruling, these facts could constitute the
crimes of fraud of investors (art. 282 of the Criminal
Code) and accounting falsehood (art. 290 of the
Criminal Code). All appeals filed against the ruling
have been dismissed. The accusing parties, including
the Public Prosecutor's Office, filed their indictment
briefs on 28 October 2024, which included requests for
compensation for civil liability and the request that not
only the defendants but also several entities are held
liable for such compensation, including Banco
Santander, S.A., the auditing firm and several
insurance companies. Following the filing of the
indictment briefs, on 22 November 2024, the Court
(Investigating Judge) issued an order for the opening of
the oral trial against the defendants and civil liability
parties, including Banco Santander, S.A. as a possible
civil liable party. However, in line with what was
determined by the Spanish National Court and
confirmed by the Supreme Court concerning the
hypothetical succession of Banco Popular by Banco
Santander, S.A., the oral trial has not been opened
against the Bank as possible direct civil liable party.
The order to open the oral trial states that the plaintiffs
have requested compensation for civil liability for a
total amount of EUR 2,277.65 million Additionally, the
order rejects the imposition of the guarantee
requested by several of the accusing parties,
considering that it is unnecessary to secure the
outcome of the trial.
The defendants and potential civil liable parties were
granted until 4 February 2025 to file their defense
writs. After that, the proceedings will be forwarded to
the Criminal Chamber of the National Court for the oral
trial. Regarding the civil liability, notwithstanding that
the Bank considers that in light of the CJEU’s rulings
dated 5 May 2022 and 5 September 2024 it has no
subsidiary civil liability the Spanish National Court has
stated that this issue shall be resolved within the
ongoing proceedings.
The estimated cost of any compensation to
shareholders and bondholders of Banco Popular
recognized in the 2017 accounts amounted to EUR
680 million, of which EUR 535 million were applied to
the commercial loyalty program. On 15 December
2024, Banco Santander, S.A., proceeded to redeem in
advance voluntarily all bonds in circulation regarding
such commercial action (vid. note 34 of these
consolidated annual accounts).The CJEU judgements of
5 May 2022 and of 5 September 2024 referred above,
represented a very significant reduction in the risk
associated with these claims.
German shares investigation: the Cologne Public
Prosecution Office is conducting an investigation
against the Bank, and other group entities based in
UK - Santander UK plc, Santander Financial Services
Plc and Cater Allen International Limited -, in relation
to a particular type of tax dividend linked
transactions known as cum-ex transactions.
The Group is cooperating with the German
authorities. According to the state of th e
investigations, the result and the effects for the Group,
which may potentially include the imposition of
material financial consequences (penalties, and/or
disgorgement of proceeds) cannot be anticipated.  For
this reason, the Bank has not recognized any provisions
in relation to the potential imposition of financial
penalties.
Banco Santander, S.A.  was sued in a legal
proceeding in which the plaintiff alleges that the
Bank breached his contract as CEO of the institution:
in the lawsuit, the claimant mainly requested a
declaratory ruling upholding the existence, validity
and effectiveness of such contract and its
enforcement together with the payment of certain
amounts. For the case that the main request is not
granted, the claimant sought a compensation for a
total amount of approximately EUR 112 million or,
an alternative relief for other minor amounts. Banco
Santander, S.A. answered to the legal action stating
that the conditions to which the appointment of that
position was subject to were not met; that the
executive services contract required by law was not
concluded; and that in any case, the parties could
terminate the contract without any justified cause.
On 17 May 2021, the plaintiff reduced his claims for
compensation to EUR 61.9 million. On 9 December
2021, the Court upheld the claim and ordered the
Bank to compensate the claimant in the amount of
EUR 67.8 million. By court order of 13 January 2022,
the Court corrected and supplemented its judgment,
reducing the total amount to be paid by the Bank to
EUR 51.4 million and clarifying that part of this
amount (buy out) was to be paid under the terms of
the offer letter, i.e., entirely in Banco Santander
shares, within the deferral period for this type of
remuneration at the plaintiff's former employer and
subject to the performance metrics or parameters of
114
the plan in force at the Bank, which was that of 2018.
As explained in note 5 of the report of the
consolidated annual accounts of the year 2022, the
degree of performance of these objectives was
33.3%.
  The Bank filed an appeal against the judgment before
the Madrid Court of Appeal, which was opposed by
the plaintiff. At the same time, the plaintiff filed an
application for provisional enforcement of the
judgment in the First Instance Court. A court order
was issued ordering enforcement of the judgment,
and the Bank deposited in the court bank account the
full amount provisionally awarded to the claimant,
including interest, for an approximate sum of EUR.
35.5 million, within the voluntary compliance period.
  On 6 February 2023, Banco Santander was notified
with the judgment of 20 January 2023 by which the
Madrid Court of Appeal partially upheld the appeal
filed by the Bank. The judgment has reduced the
amount to be paid by EUR 8 million, which, to the
extent that this amount was already paid in the
provisional partial enforcement of the judgement of
first instance court, must be returned to the Bank
together with other amounts for interest, which the
appeal judgement also rejects.The plaintiff deposited
circa EUR 9.6 million. This amount was received by
the Bank on 11 July 2023.
On 11 April 2023, the Bank filed an extraordinary
appeal for procedural infringement and an appeal in
cassation against the Madrid Court of Appeal’s
judgment before Spanish Supreme Court. Existing
provisions cover the estimated risk of loss.
Universalpay Entidad de Pago, S.L. (Upay): has filed a
lawsuit against Banco Santander, S.A. for breach of
the marketing alliance agreement (MAA) and claims
payment (EUR 1,050 million). The MAA was
originally entered into by Banco Popular and its
purpose is the rendering of acquiring services (point
of sale payment terminals) for businesses in the
Spanish market. The lawsuit was mainly based on the
potential breach of clause 6 of the MAA, which
established certain obligations of exclusivity, non-
competition and customer referral. On 16 December
2022, the Court ruled in favour of the Bank and
dismissed the plaintiff's claim in its entirety.  The
decision was appealed before the Provincial Court of
Madrid and the Bank filed its opposition to Upay's
appeal. On 4 October 2024 the Court of Appeal issued
an order scheduling the date for the vote and decision
of the appeal on 14 November 2024. On 20 December
2024, the parties reached an agreement by which the
MAA and ancillary agreements, which duration would
have elapsed in over five years’ time, were terminated
and, as a result, they have made an application to the
Court to terminate the proceedings. The agreement will
not have a material impact in the consolidated annual
accounts. 
CHF Polish Mortgage Loans: on 3 October 2019, the
CJEU rendered its decision in relation to a judicial
proceeding against an unrelated bank in Poland
regarding the consequences of potentially unfair
contractual clauses in CHF-indexed loan agreements.
The CJEU left it up to national courts to decide in this
regard, indicating that it is possible to invalidate a
contract if it cannot be maintained without  abusive
terms and there are no explicit supplementary
provisions that can replace these terms.
On 15 June 2023, the CJEU issued its judgment in Case
C-520/21, in which it confirmed that it is national law
that is relevant to determine the effect of cancellation
of a contract - respecting the principles arising from
Directive 93/13/EEC. According to the ruling of the
CJEU in that case, the bank's claims in excess of the
repayment of the nominal amount of the loan's
principal and, as the case may be, the payment of
default interest are contrary to the objectives of
Directive 93/13/EEC if they were to lead to a profit
analogous to the one it intended to make from the
performance of the contract and thus eliminate the
deterrent effect.
On 25 April 2024, the Civil Chamber of the Supreme
Court rendered a decision according to which: (i) in the
event that a provision of an indexed or denominated
loan agreement relating to the manner of determining
the exchange rate of a foreign currency constitutes an
abusive contractual term and is not binding, based on
the current case law, it is not possible for this provision
to be replaced by any other method of determining
exchange rates under the law or prevailing practices;
(ii) in the event that it is not possible to determine a
foreign currency exchange rate binding for the parties
in an indexed or denominated credit agreement, the
agreement is not binding. Further, referring to the
issues related to the cancellation of a credit
agreement, the Supreme Court pointed out that: (i) if
the bank has paid all or part of the credit amount to the
borrower and the borrower has made repayments of
the credit, independent claims for the repayment of
the undue payment arise in favour of each party (the
so-called two condition theory); (ii) the limitation
period of the bank's claim for reimbursement of
amounts paid under the credit begins from the day
following the day on which the borrower challenged
the bindingness of the terms of the agreement; (iii)
there is no legal basis for either party to claim interest
or other benefits for the use of its funds during the
period between the undue payment and the date when
the repayment became due. The criteria set out by the
Supreme Court in its decision could clarify the previous
decisions described above. Nine judges of the Supreme
Court declined to participate in the resolution raising
questions of a constitutional nature and six judges
submitted dissenting opinions mainly on issues related
to the maintenance of the agreement after the
elimination of abusive clauses.
115
Santander Bank Polska and Santander Consumer Bank
Poland estimate legal risk using a model which
considers different possible outcomes and regularly
monitor court rulings on foreign currency loans to
verify changes in case law practice, including the
impact of the aforementioned Supreme Court
resolution on this case law. The Bank is reaching
settlements with customers who have taken legal
action as well as with those who have not yet decided
to file a lawsuit. The settlement scenario is reflected in
the model used to calculate provisions for legal risks.
As of 31 December 2024, Santander Bank Polska S.A.
and Santander Consumer Bank S.A. maintained a
portfolio of loans affected by the legal risk connected
with CHF mortgage for an approximate gross amount
of PLN 5,173.7 million (EUR 1,210.1 million). As of 1
January 2022, in accordance with IFRS 9 and based on
the new best available information, the accounting
methodology was adapted so that the gross carrying
amount of mortgage loans denominated and indexed
in foreign currencies is reduced by the amount in which
the estimated cash flows are not expected to cover the
gross amount of loans, including as a result of legal
controversies relating to these loans.  In the absence of
exposure or insufficient gross exposure, a provision
according to IAS 37 is recorded. 
As of 31 December 2024, the total value of adjustment
to gross carrying amount in accordance with IFRS9 as
well as provisions recorded under IAS37, amount to
PLN 6,592.0 million (EUR 1,541.9 million). PLN 4,676.8
million (EUR 1,093.1 million) corresponds to
adjustment to gross carrying amount under IFRS 9 and
PLN 1,915.3 million (EUR 448.0 million) to provisions
recognized in accordance with IAS 37. The adjustment
to gross carrying amount in accordance with IFRS9 in
2024 amounted to PLN 1,268.9 million (EUR 294.8
million) and the additional provisions under IAS37
amounted to PLN 1,248.8 million (EUR 290.1 million).
Other costs related to the dispute amounted to PLN
536.9 million (EUR 124.7 million).
These provisions represent the best estimate as at 31
December 2024. Santander Bank Polska and Santander
Consumer Bank Poland will continue to monitor and
assess appropriateness of those provisions.
Banco Santander Mexico: dispute regarding a
testamentary trust constituted in 1994 by Mr. Roberto
Garza Sada in Banca Serfin (currently Santander
Mexico) in favor of his four sons in which he affected
shares of Alfa, S.A.B. de C.V. (respectively, Alfa and the
Trust). During 1999, Mr. Roberto Garza Sada instructed
Santander México in its capacity as trustee to transfer
36,700,000 shares from the Trust's assets to his sons
and daughters and himself. These instructions were
ratified in 2004 by Mr. Roberto Garza Sada before a
Notary Public. 
Mr. Roberto Garza Sada passed away on 14 August
2010 and subsequently, in 2012, his daughters filed a
complaint against Santander Mexico alleging it had
been negligent in its trustee role. The lawsuit was
dismissed at first instance in April 2017 and on appeal
in 2018. In May 2018, the plaintiffs filed an appeal
(recurso de amparo) before the First Collegiate Court
of the Fourth Circuit based in Nuevo León, which ruled
in favor of the plaintiffs on 7 May  2021, annulling the
2018 appeal judgment and condemning Santander
Mexico to the petitions claimed, consisting of the
recovery of the amount of 36,700,000 Alfa shares,
together with dividends, interest and damages.
Santander Mexico has filed various constitutional
reviews and appeals against the recurso de amparo
referred to above, which have been dismissed by the
Supreme Court of Justice of the Nation. As of this date,
an amparo review filed by the Bank is pending to be
resolved in the Collegiate Courts in the State of Nuevo
León, thus the judgment is not final.
On 29 June 2022, Santander México, within the
framework of the amparo review filed by the Bank,
requested the First Collegiate Court in Civil Matters of
the Fourth Circuit of Nuevo León the recusal of two of
the three Magistrates who rendered against Santander
Mexico, which was resolved in favour of Santander
Mexico. Plaintiffs  requested the recusal of the third
Magistrate who ruled with a dissenting vote against
the recurso de amparo referred above and this was
resolved in favour of Plaintiffs, and consequently the
matter was referred to the Second Collegiate Court of
the Fourth Circuit based in Nuevo León. The President
of this Court considered that the Seventh Civil Chamber
of the Superior Court of Justice of Nuevo León had
fulfilled the Amparo granted to Mrs. Garza, therefore
the Bank presented disconformity 'inconformidad',
which was sent for resolution by the Second Collegiate
Court of the Fourth Circuit based in Nuevo León.
However, on 22 April 2024, the Bank asked the
Supreme Court of Justice of the Nation to take up the
matter. This has been accepted and consequently, the
Supreme Court of Justice will resolve the matter. In
addition, the Bank presented a Recurso de Reclamación
for procedural defects, which is pending to be resolved
by the Supreme Court of Justice of the Nation.
Santander México believes that the actions taken
should prevail and reverse the decision against it. The
impact of a potential unfavorable resolution for
Santander México will be determined in a subsequent
proceeding and will also depend on the additional
actions that Santander México may take in its defense,
so it is not possible to determine it at this time. At the
current stage of the proceedings, the provisions
recorded are considered to be sufficient to cover the
risks deriving from this claim.
116
URO Property Holdings, S.A. (before URO Property
Holdings, SOCIMI SA): on 16 February 2022, legal
proceedings were commenced in the Commercial
Court of London against Uro Property Holdings S.A.
(Uro), a subsidiary of Banco Santander, S.A., by BNP
Paribas Trust Corporation UK Limited (BNP) in its
capacity as trustee on behalf of certain bondholders
and beneficiaries of security rights. The litigation
concerns certain terms of a financing granted to Uro
which was supported by a bond issue in 2015. The
claimant seeks a declaration by the Court and a
monetary award against Uro, in connection with an
additional premium above the nominal value of the
financing repayment because of Uro having lost its
status as SOCIMI (Sociedad Anónima Cotizada de
Inversión Inmobiliaria), such loss causing the
prepayment of the bond issue and, in the opinion of
the claimant BNP, also the obligation to pay the
additional premium by Uro. Uro denies being liable to
pay that additional premium and filed its defense
statement and a counterclaim against the claimant.
Furthermore, Uro filed a summary judgement
application for BNP's claim to be dismissed before
trial.  The dismissal of this application by the
Commercial Court was confirmed by the Appeal Court.
It is estimated that the maximum loss associated with
this possible contingency, amounts to approximately
EUR 250 million. In November 2024, Uro reached an
agreement with bondholders and beneficiaries of
security rights, which determine termination of the
proceedings. The agreement does not have a material
impact in the consolidated annual accounts.
Mortgage Expenses: In December 2015 the Spanish
Supreme Court ruled that mortgage clauses relating to
the payment of fees associated to formalizing the
mortgage were abusive. On 27 November 2018, the
Supreme Court agreed that the taxpayer of the
documented legal acts stamp duty tax (IAJD) on the
mortgage loans should be the borrower. On 9
November 2018, RDL 17/2018 came into force and
modified the Law of the IAJD, establishing that the
taxpayer is the Bank. On 23 January 2019, the
Supreme Court ruled the distribution of the same must
be 50% between the Bank and the borrower in public
notary expenses and agency expenses. The Supreme
Court also ruled that the Bank must pay 100% of the
Registry. On 26 October 2020, the Supreme Court
ruled that the Bank is fully responsible for the
management expenses; and on 27 January 2021, the
Supreme Court ruled that the Bank is also responsible
for the valuation expenses.
In September 2020, the Barcelona Court of Appeal,
rendered a decision stating that the commencement
(dies a quo) for the statute of limitation starts running
from the day the consumer fully paid mortgage
expenses. The judgment has been appealed to the
Supreme Court, which referred a preliminary matter to
the ECJ for the establishment of the dies a quo from
which the limitation period for the refund action starts
running (C-561/21).
On 25 January 2024 the ECJ rendered a judgment (joint
cases C‑810/21 and C‑813/21) stating that Directive
93/13 must be fixed on a case-by-case basis by
national courts based on the moment when the
consumer was aware of the unfair nature of the clause
and the legal consequences of such unfair nature.
Further, on 25 April 2024, two additional judgments
were rendered (cases C-561/21 and C-484/21) in
which the ECJ stated that the dies a quo of the statute
of limitations for the annulment of the mortgage
expenses shall be fixed on the moment when the
consumer has an effective knowledge of the abusive
nature of the clause and its effects and that this date
must not be fixed (a) on the date of payment of such
expense nor of the execution of the agreement; (b)
when the Supreme Court has handed down judgments
stating the abusive nature of a clause similar to the
one included in the consumer contract; nor (c) when
the ECJ has handed down judgments confirming that
the statute of limitations for the annulment of
contractual provisions is valid subject to its compliance
with the principles of equivalence and effectiveness.
117
The Supreme Court has confirmed this criterion in its
14 June 2024 judgment, establishing that the public
dissemination of case-law declaring the abusive nature
of a clause does not necessarily give rise to the
limitation period of the reimbursement action derived
from similar clauses. However, the 4 July 2024
judgment, rendered in the case C-450/22, the ECJ has
established that it cannot be excluded a priori that, as a
consequence of the occurrence of an objective event or
of a notorious event, such as the amendment of the
applicable legislation or a widely disseminated and
debated development of jurisprudence, the court
considers that the average consumer's overall
perception of the floor clause has changed during the
reference period and has enabled him to become
aware of the potentially significant economic
consequences arising from such clause. A further
preliminary question concerning the statute of
limitations of the annulment of mortgage expenses
has been raised before the ECJ by the First Instance
Court No 8 of La Coruña. In December in 2024, the
Supreme Court handed down two additional
judgments regarding statute of limitations, in which it
determines that the date to be considered for the
purposes of the application of Directive 93/1994 and,
consequently, the statute of limitations detailed in its
previous judgments, is 31 December 1994 (i.e. the
date when the deadline for its transposition ended).
This is based on the principle of interpretation in
accordance with directives not transposed (applicable
once their transposition period has expired). The
recorded provision includes the best estimate of
Group’s liability for this matter.
Banco Santander and the other Group companies are
subject to claims and, therefore, are party to certain
judicial and administrative proceedings incidental to
the normal course of their business including those in
connection with lending activities, relationships with
employees and other commercial or tax matters
additional to those referred to here.
With the information available to it, the Bank considers
that, at 31 December 2024, it had reliably estimated
the obligations associated with each proceeding and
had recognized, where necessary, sufficient provisions
to cover reasonably any liabilities that may arise as a
result of these tax and legal risks. Disputes in which
provisions have been registered but are not disclosed
is justified on the basis that it would be prejudicial to
the proper defense of the Bank. Subject to the
qualifications made, it also believes that any liability
arising from such claims and proceedings will not
have, overall, a material adverse effect on the Bank’s
business, financial position, or results of operations.
24. Tax matters
a ) Consolidated Tax Group
In accordance with current Spanish legislation, the
Consolidated Tax Group includes Banco Santander, S.A.
(as the parent) and Spanish subsidiaries that meet the
requirements provided for in Spanish legislation
regulating the taxation of the consolidated profits of
corporate groups (as the controlled entities).
b) Years open for review by the tax authorities
In January 2024, the Spanish tax authorities formalized
acts with agreement, conformity and non-conformity,
relating to corporate income tax for financial years 2017
to 2019. The adjustments signed in conformity and with
agreement had no impact on results.
In June 2024, the tax authorities notified the final
assessments derived from the adjustments in non-
conformity, which have been appealed at the Central
Economic Administrative Court. Banco Santander, S.A.,
as the parent of the Consolidated Tax Group, considers,
in accordance with the advice of its external lawyers,
that the assessments should not have a significant
impact on the consolidated financial statements, as
there are sound arguments as proof in the appeals filed
against tax years 2017 to 2019, as well as in the appeals
against previous tax audits that are pending at the
National Appellate Court (tax years 2003 to 2011) and at
the Central Economic Administrative Court (tax years
2012 to2015). Consequently, no provision has been
recorded for this concept. It should also be noted that, in
those cases where it has been considered appropriate,
the mechanisms available to avoid international double
taxation have been used.
In April 2024, the Spanish tax authorities have initiated
partial tax audits to verify corporate income tax for the
year 2020, as well as value added tax (VAT) for years
2020 to 2022.
At the date of approval of these consolidated annual
accounts, subsequent years up to and including 2024,
are subject to review.
The other entities have the corresponding years open for
review, pursuant to their respective tax regulations.
Because of the possible different interpretations which
can be made of the tax regulations, the outcome of the
tax audits of the rest of years subject to review might
give rise to contingent tax liabilities which cannot be
objectively quantified. However, the Group’s tax advisers
consider that it is unlikely that such tax liabilities will
materialize, and that in any event the tax charge arising
therefrom would not materially affect the Bank´s
financial statements.
118
c) Reconciliation
The reconciliation between the income tax expense at
the applicable tax rate (30%) and the income tax
expense recorded (in EUR millions) is shown below:
EUR million
2024
2023
Profit before taxes
11,192
9,772
Corporate tax at the applicable
rate of 30%
3,358
2,932
Dividends and capital gains
(2,354)
(2,702)
Impairment of non-deductible
shares
8
303
Global Minimum Tax Pillar Two
8
Remaining permanent differences
and others
71
Expense/(Incomes) taxes
recorded
1,091
533
d) Tax recognized in equity
Regardless of the income tax incurred in profit and loss
accounts, Banco Santander has passed on the net worth
the following amounts during 2024 and 2023 :
EUR million
Amounts receivable/
(Amounts payable)
2024
2023
Fair value changes of debt instruments
measured at fair value with changes in
other comprehensive income
(9)
(26)
Equity instruments valued at fair value
with changes in other comprehensive
income
2
Cash flow hedges
(123)
(86)
Other valuation adjustments (note 25)
(209)
38
Total
(339)
(74)
e) Deferred taxes
The balance under the heading 'Deferred tax assets' of
the balance sheets includes the debit balances with the
Public Treasury for Advance Tax; in turn, the balance
under the heading 'Deferred tax liabilities' includes the
liabilities corresponding to the different deferred taxes
of Banco Santander.
In accordance with EU Regulation 575/2013 on
prudential requirements for credit institutions and
investment firms (CRR), and subsequently amended by
EU Regulation 2019/876 of the European Parliament and
of the Council, those deferred tax assets that do not rely
on future profitability arising from temporary differences
(referred to hereinafter as 'monetizable deferred tax
assets’), meeting certain conditions, should not be
deducted from regulatory capital and should not be risk-
weighted at 250% according to the thresholds set out in
Article 48 of the said Regulation, but shall apply a risk
weight of 100% under Article 39.
The detail of deferred tax assets at 31 December 2024
and 2023 is as follows:
EUR million
2024
2023
Tax assets:
10,353
10,837
CurrentA
4,332
4,007
Deferred
6,021
6,830
Of which
Relating to pensionsB
2,384
2,807
Relating to allowances for loan lossesB
2,007
2,007
Relating to deductions and negative tax
bases
681
681
Tax liabilities:
2,168
1,930
Of which, deferred tax liabilities
1,978
1,765
A. The increase in current tax assets corresponds mainly to the
installment payments made to the Corporation Tax account for the
year 2024.
B. In 2023, the Spanish Economic Administrative Court ruled that in
2017 the requirements for the conversion of part of the monetizable
assets of Popular Group into a credit against the Tax Administration
were met, allowing the conversion to 995 million euros. Banco
Santander was refunded without impact on results. The favorable
Economic Administrative Court decision was declared harmful to the
public interests and challenged at the National Appellate Court by the
Tax Administration. The estimation of this appeal, which is pending at
the National Appellate Court,  would imply that Grupo Santander
should repay the amount refunded and would, once again, credit
these monetizable assets with no impact on results except for late
payment interests. However, it is considered that there are strong
defense arguments in relation to this appeal.
The deferred tax assets and liabilities are reassessed at
the reporting date in order to ascertain whether any
adjustments need to be made on the basis of the
findings of the analyses performed.
These analyses take into consideration all evidence, both
positive and negative of the recoverability of these such
deferred tax assets, including (i) the results generated in
prior years, (ii) projected results, (iii) the estimated
reversal of the various temporary differences based on
their nature and (iv) the period and limits established in
current legislation for the recovery of the various
deferred tax assets, thereby concluding on the Bank's
ability to recover its recorded deferred tax assets.
The projections of results used in this analysis are based
on the financial budgets approved by both the local
managements of the respective units and by Banco
Santander's directors. The Group's budget estimation
process is common for all units, including the Bank.
Group management prepares its financial budgets based
on the following key assumptions:
a. Microeconomic variables of the entities that make up
the tax group at each location: consideration is taken
of the existing balance sheet structure, the mix of
products offered and the commercial strategy at any
time defined by the local authorities in this regard
based on the competition, regulatory and market
environment.
119
b. Macroeconomic variables: estimated growth is based
on the evolution of the economic environment
considering the expected evolution in the gross
domestic product of each location and the forecasts
on of interest rates, inflation and exchange rates
fluctuations. These data is provided by Grupo
Santander's economic forecasting group, and based
on external sources of information.
Additionally, the Group performs retrospective contrasts
(backtesting) on the variables projected in the past. The
differential behaviour of these variables with respect to
the real market data is considered in the projections
estimated in each fiscal year. Thus, and in relation to
Spain, the deviations identified by the Directors in recent
past years are due to non-recurring events outside the
operation of the business, such as the impacts due to the
first application of new regulations, the costs assumed
for the acceleration of the restructuring plans and the
changing effect of the current macroeconomic
environment. 
Finally, and given the degree of uncertainty of the
assumptions on the referred variables, Grupo Santander
conducts a sensitivity analysis of the most significant
assumptions considered in the deferred tax assets’
recoverability analysis, considering any reasonable
change in the key assumptions on which the projections
of results of each tax entity or group and the estimate of
the reversal of the different temporary differences are
based.
In relation to Spain, the sensitivity analysis consisted of
adjusting 50 basis points for growth (gross domestic
product) and adjusting 50 basis points for inflation.
Following this analysis, the maximum recovery period of
deferred tax assets recorded at December 31, 2024 is
maintained for 15 years.
In addition, the Spanish Tax Group, of which Banco
Santander, S.A. is the dominant entity, has not
recognized deferred tax assets of approximately EUR
10,986 million of which EUR 6,527 million correspond to
tax losses, EUR 3,424 million to deductions and EUR
1,035 million to other items.
f) Global Minimum Tax (Pillar II of the OECD
Inclusive Framework)
In December 2021, the OECD's Inclusive Framework on
base erosion and profit shifting (BEPS) approved the
model rules of the Global Minimum Tax, known as Pillar
Two. Pillar Two applies to multinational groups with a
turnover of more than EUR 750 million and entails a
minimum tax of 15% calculated on adjusted accounting
profit on a jurisdiction-by-jurisdiction basis. The OECD
has completed these rules by approving administrative
guidances and a report on Safe Harbors in order to
simplify their application during the first three years.
In the European Union, in December 2022, the Council
adopted Directive 2022/2523 ensuring an overall
minimum level of taxation for multinational groups and
large domestic groups in the EU, entering into force on 1
January 2024. The Directive implements at EU level the
Pillar Two rules of the OECD's Inclusive Framework,
extending its application to large national groups.
In Spain, Law 7/2024 was approved on 20 December
2024, establishing a complementary tax to ensure an
overall minimum level of taxation for multinational
groups and large domestic groups with effects from 1
January 2024. This law transposes Council Directive
2022/2523 and establishes a national complementary
tax adapted to Pillar Two Rules. In other jurisdictions, the
new global minimum tax is in force in the United
Kingdom, Switzerland, the Bahamas and most of the EU
member states, and in 2025 will enter into force in other
jurisdictions where the Group is present, such as Poland,
Brazil, Hong Kong, Singapore, Jersey or the Isle of Man.
The Group is within the scope of this new regulation.
Pilar Two rules require the calculation of the effective
tax rate resulting from the income tax expense and the
accounting result, both with some adjustments, in each
jurisdiction where the Group is present. If in a jurisdiction
this rate is under 15%, Banco Santander, as the ultimate
parent entity, must pay the difference to the Spanish tax
authorities as a Top-up Tax, unless there is a Domestic
Top-up Tax payable to the local tax authorities,
according to the rules of Pillar Two in that jurisdiction
(Qualified Domestic Top-up Tax).
Both Banco Santander, S.A., as the ultimate parent
entity, and subsidiaries in jurisdictions with Domestic
Top-up taxes in force, have estimated these additional
taxes, considering the application of transitional Safe
Harbors in 2024, 2025 and 2026. These Safe Harbors
entail that no Top-up Tax is due, either in the parent
entity or in jurisdictions that have approved a Qualified
Domestic Top-up Tax, as long as one of the following
conditions is met: (i) the effective tax rate calculated
from the Country-by-country reporting exceeds 15% in
2024, 16% in 2025 and 17% in 2026, (ii) the Group’s
presence in a jurisdiction is not significant, considering
so when  income is less than € 10 million and profit
before tax is less than € 1 million, or (iii) the profit before
tax is lower than the result of adding fixed tangible
assets and staff costs, weighted by a certain percentage
that varies annually.
Top-up taxes registered by Banco Santander are not
significant, since the effective tax rates calculated under
Pillar Two rules in most jurisdictions in which the Group
operates are above 15%. However, the new rules require
to provide a large amount of information to the tax
authorities of the different jurisdictions where the Group
is present, broken down by entity, which entails relevant
administrative burden.
g ) Regulatory changes
The following significant tax reforms were approved in
2024 and previous years:
120
In Spain, in 2022, Law 38/2022 established a new
temporary levy on credit institutions and financial credit
institutions for fiscal years 2023 and 2024. The levy is
calculated as 4.8% of net interest and fees earned in the
business carried out in Spain in the precedent year and
the payment obligation arises on the first day of each
period. The recorded levy totals 189 million euros in
2023 and 290 million euros in 2024, although the tax
authorities have reviewed the tax year 2023 and
consider that an additional amount is payable due to
discrepancies in the criteria applied in determining the
tax base, which are being disputed by Banco Santander.
Additionally, this law also established for 2023 a 50%
limitation on the integration of negative individual tax
bases into the consolidated group’s tax base, with a 10-
year deadline for the reversal of this positive adjustment.
On 20 December 2024, Law 7/2024 was approved. This
law establishes, among others, a tax on net interest and
commissions obtained in the Spanish territory by certain
financial institutions that will be accrued on 1 January
2025, 2026, and 2027. The tax base, with some
modifications compared to the temporary levy tax base,
is now calculated on an individual basis for each financial
institution and the tax liability is determined according to
a progressive scale of tax rates from 1% to 7%, with
certain deductions. On 24 December 2024, Royal
Decree-Law 9/2024 was published in the Spanish State
Official Gazette modifying certain technical aspects of
the tax and postponing its accrual to 31 January. This
Royal Decree-Law has been repealed on 22 January
2025. No expense for this new tax has been recorded in
these annual Accounts in accordance with the legislation
in force.
The above-mentioned Law has extended during 2024
and 2025, the 50% limitation on the integration of
negative individual tax bases into the consolidated
group’s tax base, with a 10-year deadline for the reversal
of this positive adjustment. Besides, this law
reintroduces the limits established by Royal Decree-Law
3/2016, that was annulled by the Spanish Constitutional
Court, on the offsetting of monetizable deferred tax
assets and tax losses (from 70% to 25%) and double
taxation deductions (from 0 to 50%) and mandatory
reversal of impairment losses that were deducted in
previous years in the next three years, irrespective of the
recovery of the value of the investments.
h ) Other information
In compliance with the disclosure requirement
established in the listing rules instrument 2005
published by the UK Financial Conduct Authority, it is
hereby stated that shareholders of the Bank resident in
the United Kingdom will be entitled to a tax credit for
taxes paid abroad in respect of withholdings that the
Bank has to pay on the dividends to be paid to such
shareholders if the total income of the dividend exceeds
the amount of exempt dividends of GBP 500 for the year
2024/25 (GBP 1,000 for the year 2023/24). The
shareholders of the Bank resident in the United Kingdom
who hold their ownership interest in the Bank through
Santander Nominee Service will be informed directly of
the amount thus withheld and of any other data they
may require to complete their tax returns in the United
Kingdom. The other shareholders of the Bank resident in
the United Kingdom should contact their bank or
securities broker.
Banco Santander, S.A., is part of the Large Business
Forum and has adhered since 2010 to the Code of Good
Tax Practices in Spain.
25. Other comprehensive
income
The balances of 'Other comprehensive income' include
the amounts, net of the related tax effect, of the
adjustments to assets and liabilities recognised in equity
through the statement of recognised income and
expense.
Respect to items that may be reclassified to profit or
loss, the statement of recognised income and expense
includes changes in other comprehensive income as
follows:
Revaluation gains (losses): includes the amount of
the income, net of the expenses incurred in the year,
recognised directly in equity. The amounts
recognised in equity in the year remain under this
item, even if in the same year they are transferred to
the income statement or to the initial carrying
amount of the assets or liabilities or are reclassified
to another line item.
Amounts transferred to income statement: includes
the amount of the revaluation gains and losses
previously recognised in equity, even in the same
year, which are recognised in the income statement.
Amounts transferred to initial carrying amount of
hedged items: includes the amount of the
revaluation gains and losses previously recognised in
equity, even in the same year, which are recognised
in the initial carrying amount of assets or liabilities as
a result of cash flow hedges.
Other reclassifications: includes the amount of the
transfers made in the year between the different
"Other comprehensive income" items.
121
a) Breakdown of Other accumulated comprehensive
income - Items that will not be reclassified in results
and Items that can be classified in results
EUR million
2024
2023
Other accumulated comprehensive income
(1,555)
(2,591)
Items that will not be reclassified in results
(1,669)
(2,399)
Actuarial gains and losses on defined benefit pension plans
(827)
(1,141)
Non-current assets held for sale
Changes in the fair value of equity instruments measured at fair value through other
comprehensive income
(919)
(1,162)
Ineffectiveness  of fair value hedges of equity instruments measured at fair value with
changes in other comprehensive income
Changes in the fair value of equity instruments measured at fair value through other
comprehensive income (hedged item)
279
258
Changes in the fair value of equity instruments measured at fair value through other
comprehensive income (hedging instrument)
(279)
(258)
Changes in the fair value of financial liabilities at fair value through profit or loss
attributable to changes in credit risk
77
(96)
Items that can be classified in results
114
(192)
Hedges of net investments in foreign operations (effective portion)
Exchange differences
Cash flow hedges (effective portion)
104
(182)
Changes in the fair value of debt instruments measured at fair value through changes in
other comprehensive income
10
(10)
Hedging instruments (items not designated)
Non-current assets held for sale
b) Other accumulated comprehensive income-
Items not reclassified to profit or loss – Actuarial
gains or losses on defined benefit pension plans
'Other comprehensive income  —Items not reclassified
to profit or loss—  Actuarial gains or losses on defined
benefit pension plans' include the actuarial gains and
losses and the return on plan assets, less the
administrative expenses and taxes inherent to the plan,
and any change in the effect of the asset ceiling,
excluding amounts included in net interest on the net
defined benefit liability (asset), attributed to the group
net of taxes.
Its variation is shown in the statement of recognised
income and expense.
122
c) Other accumulated comprehensive income -
Items that will not be reclassified in results -
Changes in the fair value of equity instruments
measured at fair value with changes in other
comprehensive income.
Includes the net amount of unrealized fair value changes
of equity instruments at fair value with changes in other
comprehensive income.
The following is a breakdown of the composition of the
balance as of 31 December 2024 and 2023 under ‘Other
accumulated comprehensive income - Items that will not
be reclassified to profit or loss - Changes in the fair value
of equity instruments measured at fair value with
changes in other global result‘ (see note 8):
EUR million
2024
2023
Capital gains
by valuation
Capital
losses by
valuation
Net gains/
losses by
valuation
Fair value
Capital gains
by valuation
Capital
losses by
valuation
Net gains/
losses by
valuation
Fair value
Equity instruments
382
(1,301)
(919)
1,245
52
(1,214)
(1,162)
983
Since the entry into force of Bank of Spain Circular
4/2017, no impairment analysis is performed on equity
instruments measured at fair value through other
comprehensive income. Bank of Spain Circular 4/2017
eliminates the need to estimate the impairment of this
type of equity instruments and the reclassification to
profit or loss of gains and losses on derecognition of
these assets, which are recognised at fair value through
equity.
d) Other accumulated comprehensive income -
Items that may be reclassified to profit or loss -
Hedging derivatives – Cash flow hedges (Effective
portion)
‘Other comprehensive income – Items that may be
reclassified to profit or loss - Cash flow hedges’ includes
the gains or losses attributable to hedging instruments
that qualify as effective hedges. These amounts will
remain under this heading until they are recognized in
the income statement in the periods in which the hedged
items affect it (see note 11).
123
e) Other accumulated comprehensive income -
Items that may be reclassified to profit or loss –
Changes in the fair value of debt instruments
measured at fair value with changes in other
comprehensive income
Includes the net amount of unrealized changes in the fair
value of assets classified as items than can be
reclassified in results ‘Changes in the fair value of debt
instruments measured at fair value with changes in
other comprehensive income‘ (see note 7).
Below is a breakdown of the balance composition as of
December 31, 2024 and 2023 of ‘Other accumulated
global income - Items that can be reclassified in results -
Changes in the fair value of the instruments of debt
valued at fair value with changes in other comprehensive
income’ depending on the type of instrument:
EUR million
 
2024
2023
 
Revaluation
gains
Revaluation
losses
Net
revaluation
gains/
(losses)
Fair value
Revaluation
gains
Revaluation
losses
Net
revaluation
gains/
(losses)
Fair value
Debt instruments
52
(42)
10
8,873
32
(42)
(10)
4,456
As of December 31, 2024 and 2023, the handicaps
recorded in the ‘Other cumulative comprehensive
income - Elements that can be reclassified into profit or
loss - Changes in the fair value of debt instruments
measured at fair value through other comprehensive
income’ are not significant.
26. Shareholders’ equity
The changes in ‘Shareholders' equity’ are presented in
the statement of changes in total equity. Significant
information on certain items of ‘Shareholders' equity’
and the changes therein in 2024 are set forth below.
124
27. Issued capital
a) Changes
On 21 March 2023, there was a capital reduction
amounting EUR 170,203,286 through the redemption of
340,406,572 shares, corresponding to the share buyback
program carried out in 2022 and ended in January 2023.
Likewise, on 30 June 2023, there was a capital reduction
of EUR 134,924,476.50 through the redemption of
269,848,953 shares, corresponding to the share buyback
program during the first half of 2023.
Therefore, Banco Santander's share capital at 31
December 2023 consisted of EUR 8,092 million ,
represented by 16,184,146,059 shares of EUR 0.50 of
nominal value each and all of them of a unique class and
series; including 286,842,316 shares corresponding to
the first buyback program of 2023 .
On 5 February 2024, a capital reduction of EUR
179,283,743.50 took place through the redemption of
358,567,487 shares, corresponding to the share buyback
program carried out in 2023 and ended in January 2024.
On 1 July 2024, a capital reduction of EUR 165,652,500
took place through the redemption of 331,305,000
shares, corresponding to he share buyback program
carried out between February and June 2024.
On 20 December 2024, a capital reduction of EUR
170,890,625  took place through the redemption of
341,781,250 shares, corresponding to he share buyback
program carried out during the second semester of
2024.
Therefore, Banco Santander's share capital at 31
December 2024 consisted of EUR 7,576 million,
represented by 15,152,492,322 shares of EUR 0.50 of
nominal value each and all of them of a unique class and
series.(See note 1.j.).
Banco Santander’s shares are listed on the Spanish Stock
Market Interconnection System and on the New York,
London and Warsaw Stock Exchanges, and all of them
have the same features and rights. Santander shares are
listed on the London Stock Exchange under Crest
Depository Interest (CDI), each CDI representing one
Bank’s share. They are also listed on the New York Stock
Exchange under American Depositary Shares (ADS), each
ADS representing one share. Additionally, Banco
Santander's shares were listed on the traditional listing
of the Mexican Stock Exchange (BMV) and since 29
December 2023, they were listed only in the
International Quotation System of said stock exchange.
As of 31 December 2024, no Banco Santander
shareholder individually held more than 3% of its total
share capital (which is the threshold generally provided
for in Spanish regulations for mandatory notification of a
significant participation in a listed company). Even
though at 31 December 2024, certain custodians
appeared in our shareholder registry as holding more
than 3% of our share capital, we understand that those
shares were held in custody on behalf of other investors,
none of whom exceeded that threshold individually.
These custodians were State Street Bank (15.26%), The
Bank of New York Mellon Corporation (7.16%), Chase
Nominees Limited (6.01%), Citibank New York (3.99%),
BNP (3.36%).
At 31 December 2024, neither Banco Santander's
shareholder registry nor the CNMV's registry showed
any shareholder residing in a non-cooperative
jurisdiction with a shareholding equal to, or greater than,
1% of our share capital (which is the other threshold
applicable under Spanish regulations).
b) Other considerations 
Under Spanish law, only shareholders at the general
meeting have the authority to increase share capital.
However, they may delegate the authority to approve or
execute capital increases to the board of directors. Banco
Santander´s Bylaws are fully aligned with Spanish law
and do not establish any different conditions for share
capital increases.
At 31 December 2024 the shares of the following
companies were listed on official stock mark ets:  Banco
Santander - Chile; Banco Santander (Brasil) S.A. and
Santander Bank Polska S.A.
At 31 December 2024 the number of Banco Santander
shares owned by third parties and managed by Group
management companies (mainly portfolio, collective
investment undertaking and pension fund managers) or
jointly managed was 40 million shares, which
represented 0.26% of Banco Santander’s share capital
(36 million shares, representing 0.22% of the share
capital in 2023).In addition, the number of Banco
Santander shares owned by third parties and received as
security was 78 million shares (equal to 0.51% of the
Bank’s share capital).
125
28. Share premium
Share premium includes the amount paid up by the
Bank’s shareholders in capital issues in excess of the par
value.
The Corporate Enterprises Act expressly permits the use
of the share premium account balance to increase capital
at the entities at which it is recognised and does not
establish any specific restrictions as to its use.
The change in the balance of share premium
corresponds to the capital reductions detailed in (note
27.a).
The decrease produced in 2023 by an amount of EUR
1,595 million was the consequence of the difference
between the purchase value of the redeemed shares
(EUR 1,900 million) and the par value of said shares (EUR
305 million ) (see note 4.a and statements of changes in
total equity) as a consequence of the capital decreases
described in note 27.a.
The decrease produced in 2024 by an amount of EUR
3,778 million has been the consequence of the
difference between the purchase value of the redeemed
shares (EUR 4,294 million) and the par value of said
shares (EUR 516 million) (see note 4.a and consolidated
statements of changes in total equity) as a consequence
of the capital decreases described in note 27.a.
Likewise, in accordance with the applicable legislation, a
reserve has been provided in 2024 for amortized capital
charged to the issue premium for an amount equal to the
nominal value of said amortized shares ascending to EUR
516 million (EUR 305 million and EUR 273 million euros
in 2023 and 2022 respectively).
29. Accumulated retained
earnings
a) Definitions
The balance of 'Equity - Accumulated gains and Other
reserves' includes the net amount of the accumulated
results (profits or losses) recognised in previous years
through the income statement which in the profit
distribution were allocated in equity, the expenses of
own equity instrument issues, the differences between
the amount for which the treasury shares are sold and
their acquisition price, as well as the net amount of the
results accumulated in previous years, generated by the
result of non-current assets held for sale, recognised
through the income statement.
b) Breakdown
The detail of ‘Shareholders' equity - reserves’ at 31
December 2024 and 2023 is as follows:
EUR million
 
2024
2023
Restricted reserves
3,084
2,899
Legal reserveA
1,515
1,618
Own shares
421
649
Revaluation reserve Royal
Decree-Law 7/1996
43
43
Reserve for retired capital
1,105
589
Unrestricted reserves
20,362
14,284
Voluntary reserves
20,362
14,284
Total
23,446
17,183
A. The board of directors has proposed to the general shareholders'
meeting the reclassification of the excess that the amount of the
balance of the legal reserve account shows over the figure that is
equivalent to 20% of the resulting share capital after the executed
capital reductions, to be included in the voluntary reserves account.
i. Legal reserve
Under the Consolidated Spanish Corporate Enterprises
Act, 10% of net profit for each year must be transferred
to the legal reserve. These transfers must be made until
the balance of this reserve reaches 20% of the share
capital. The legal reserve can be used to increase capital
provided that the remaining reserve balance does not
fall below 10% of the increased share capital amount.
During 2023, Banco Santander reduced the legal reserve
by EUR 116 million.
During 2024, the legal reserve has been reduced by EUR
103 million to adjust that the amount of the legal
reserve is equivalent to 20% of the share capital, after
the executions of the capital reductions made in the
year. This amount has been incorporated into the
voluntary reserves account.
The amount of the legal reserve amounted to 20% of the
share capital figure on December 31, 2024.
ii. Reserve for equity shares
According to the Corporate Enterprises Act, an
unavailable reserve equivalent to the amount for which
Banco Santander's shares owned by subsidiaries are
recorded. This reservation shall be freely available when
the circumstances which have obliged its constitution
disappear. In addition, this reserve covers the
outstanding balance of loans granted by the Group with
Banco Santander's share guarantee and the amount
equivalent to the credits granted by the Group
companies to third parties for the acquisition of own
shares.
126
iii. Revaluation reserve Royal Decree Law 7/1996, of 7
June
The balance of Revaluation reserve Royal Decree-Law
7/1996 can be used, free of tax, to increase share capital.
From 1 January 2007, the balance of this account can be
taken to unrestricted reserves, provided that the
monetary surplus has been realised. The surplus will be
deemed to have been realised in respect of the portion
on which depreciation has been taken for accounting
purposes or when the revalued assets have been
transferred or derecognised.
If the balance of this reserve were used in a manner
other than that provided for in Royal Decree law 7/1996,
of 7 June, it would be subject to taxation.
iv. Voluntary Reserve
During the financial year 2024 there was an increase in
voluntary reserves of EUR 6,078 million, which is
explained by the application of the result of the financial
year 2023, amounting to EUR 6,456 million; an increase
of EUR 103 million due to the reclassification of the
excess legal reserve; a decrease of EUR 536 million for
the interest of the PPCCs (see note 21); an increase of
EUR 185 million for the merger reserve with Parasant SA
and SIB Besaya, S.L. Unipersonal and the non-cash
contribution to Santander Group Properties, S.L.U. (see
notes 1 and 13); an increase of EUR 21 million in profits
on sale of equity instruments measured at fair value
from other cumulative comprehensive income and a
decrease of EUR 151 million in transfers between equity
items and other items.
30. Other equity instruments
and own shares
a) Equity instruments issued not capital and other
equity instruments
Other equity instruments includes the equity component
of compound financial instruments, the increase in
equity due to personnel remuneration, and other items
not recognised in other 'Shareholders’ equity' items.
On July 13, 2017, Banco Santander and Banco Popular
Español, S.A.U. (hereinafter, Banco Popular)
communicated that they had decided to launch a
commercial action with the purpose of building loyalty
among retail customers of their networks affected by
the resolution of Banco Popular (the ‘Loyalty Action’).
Under the Loyalty Action, customers who met certain
conditions and have been affected by Banco Popular's
decision could receive, without disbursement by their
part, marketable securities issued by Banco Santander
for a nominal amount equivalent to the investment in
shares or in certain bonds subordinates of Banco Popular
(with certain limits) of which they held at the date of
Banco Popular's resolution. In order to avail itself of such
action, it was necessary for the client to waive legal
action against the Group.
The Loyalty Action would be carried out by providing the
customer with contingently amortizable perpetual
obligations ('Loyalty Bonds’) of Banco Santander, S.A.
Loyalty Bonds will accrue a cash coupon, discretionary,
non-cumulative, payable for completed quarters.
This issuance was made by Banco Santander, S.A. on 8
September 2017 for a nominal amount of EUR 981
million, fully subscribed by Banco Popular Español, S.A.
As at 31 December 2024, there is no cost recorded under
the heading 'Equity instruments issued other than
capital' on Banco Santander balance sheet (EUR 720
million as at 31 December 2023) since the issuance was
amortized in advance on 15 December 2024..
Loyalty Bonds are perpetual securities; however, they
may be fully amortized at the will of Banco Santander,
S.A., with prior authorization from the European Central
Bank, on any of the dates of payment of the coupon,
seven years after its issuance, which where satisfied this
year 24.
Additionally, at 31 December 2024 the Bank had other
equity instruments amounting to EUR 217 million.
b) Own shares
‘Shareholders' equity - Own shares’ includes the amount
of equity instruments held by Banco Santander.
Transactions involving own equity instruments , including
their issuance and cancellation, are recognised directly in
equity, and no profit or loss may be recognised on these
transactions. The costs of any transaction involving own
equity instruments are deducted directly from equity,
net of any related tax effect.
The Bank’s shares owned by the consolidated companies
accounted for 0.10% of issued share capital at 31
December 2024 (December 31, 2023 1.84%).
During the 2024 financial year, 858,386,755 Bank shares
have been acquired at an average price of EUR 4.36 per
share, of which 71,725,171 correspond to the fifth share
repurchase program that started at September 28, 2023,
331,305,000 correspond to the sixth share repurchase
program that started on February 20 and 341,781,250
shares correspond to the new buy-back program started
on August 27. Likewise, 1,031,653,737  shares have
been redeemed and 113,575,334 shares have been
transferred at an average price of EUR 4.27 per share.
Banco Santander also transferred 22,167,105 shares in a
donation to the Fundación Banco Santander.
127
31. Memorandum items
Memorandum items relate to balances representing
rights, obligations and other legal situations that in the
future may have an impact on net assets, as well as any
other balances needed to reflect all transactions even
though they may not impinge on its net assets.
a) Guarantees and contingent commitments
granted
Guarantees include transactions for which an entity
secures obligations of a third party arising from financial
guarantees granted by the entity or other types of
contracts. ‘Contingent liabilities’ include all transactions
under which an entity guarantees the obligations of a
third party and which result from financial guarantees
granted by the entity or from other types of contract. The
detail is as follows:
EUR million
2024
2023
Loans commitment granted 
141,976
128,487
Available in lines of credit 
141,976
128,487
Deposits in the future
Financial guarantees granted
18,888
14,746
Financial guarantees 
82
177
Credit derivatives sold 
18,806
14,569
Other commitments granted
108,829
90,048
Irrevocable documentary credits
4,320
4,436
Other guarantees and guarantees
granted
47,211
42,817
Other
57,298
42,795
Of which:
Subscribed securities pending
disbursement
1
1
Conventional asset acquisition
contracts
35,617
21,083
Other contingent commitments
21,680
21,711
Total Other guarantees and
commitments
269,693
233,281
The breakdown at December 31, 2024 of off-balance
sheet exposures and allowance fund (see note 23) by
impairment phase under Bank of Spain Circular 4/2017
are EUR 261,861 million and EUR 61 million in phase 1,
EUR 7,232 million and EUR 44 million in phase 2 and EUR
600 million and EUR 70 million in phase 3, respectively.
In addition, the breakdown at December 31, 2023 of
exposures and the allowance fund were EUR 228,367
million and EUR 56 million in phase 1, EUR 4,286 million
and EUR 50 million in phase 2 and EUR 628 million and
EUR 78 million in phase 3, respectively.
A significant part of these amounts will mature without
any payment obligation material for the Bank; therefore,
the aggregate balance of these commitments cannot be
considered as a real future need for financing or liquidity
to be granted to third parties by Banco Santander.
Income from guarantee instruments is recognized under
‘Fee and commission income’ in the income statements
and is calculated by applying the rate established in the
related contract to the nominal amount of the
guarantee.
i. Loan commitments granted
Firm commitments to provide credit under pre-
established conditions and terms, except for those that
meet the definition of derivatives because they may be
settled in cash or through the delivery or issuance of
another financial instrument. They include those
available in lines of credit and forward deposits.
ii. Financial guarantees granted
Include financial guarantee contracts such as financial
guarantees, credit derivatives sold, derivative risks
contracted on behalf of third parties and others.
iii. Other commitments granted
Other contingent liabilities include all commitments that
could give rise to the recognition of financial assets not
included in the above items, such as technical
guarantees and guarantees for the import and export of
goods and services.
b) Other information
i. Assets advanced as collateral
In addition to collateral assets, there are assets owned
by Banco Santander which guarantee both transactions
carried out by the Bank or by third parties and various
contingent liabilities and liabilities over which the
assignee has the right, by contract or custom, to re-
transfer and pledge them.
The carrying value of Banco Santander's financial assets
delivered as collateral for such contingent and
assimilated liabilities or liabilities is the following:
EUR million
 
2024
2023
Financial assets held for trading
27,581
26,768
    Of which
Public debt Public Sector Agencies
4,236
5,294
Fix rent instruments
19,970
18,274
Equity instruments
3,375
3,200
Non-trading financial assets mandatorily
at fair value through profit or loss
30
326
Financial assets at fair value through other
comprehensive income
2,148
1,551
Financial assets at amortized cost
15,277
16,003
Total
45,036
44,648
128
32. Hedging derivatives
Banco Santander, within its financial risk management
strategy, and in order to reduce asymmetries in the
accounting treatment of its operations, enters into
hedging derivatives on interest, exchange rate, credit risk
or variation of stock prices, depending on the nature of
the risk covered.
Based on its objective, Banco Santander classifies its
hedges in the following categories:
Cash flow hedges: cover the exposure to the variation
of the cash flows associated with an asset, liability or
a highly probable forecast transaction. This cover the
variable-rate issues in foreign currencies, fixed-rate
issues in non-local currency, variable-rate interbank
financing and variable-rate assets (bonds, commercial
loans, mortgages, etc.).
Fair value hedges: cover the exposure to the variation
in the fair value of assets or liabilities, attributable to
an identified and hedged risk. This covers the interest
risk of assets or liabilities (bonds, loans, bills, issues,
deposits, etc.) with coupons or fixed interest rates,
interests in entities, issues in foreign currencies and
deposits or other fixed rate liabilities.
Hedging of net investments abroad: cover the
exchange rate risk of the investments in subsidiaries
domiciled in a country with a different currency from
the functional one of the Bank.
The details of the coverage derivatives of Banco
Santander, S.A. according to the type of coverage, the
risk they cover and the product, can be found in the
following table:
129
EUR million
31 December 2024
Notional Value
Carrying amount
Changes in fair
value used for
calculating
hedge
ineffectiveness
Balance sheet items
Assets
Liabilities
Fair Value Hedges
71,778
1,140
(2,169)
267
Interest rate risk
62,071
736
(1,629)
202
Hedging derivatives
Of which:
Interest Rate Swap
59,187
688
(1,626)
162
Forward
2,500
43
43
Exchange rate risk
1,165
4
(24)
1
Hedging derivatives
Of which:
Fx forward
1,165
4
(24)
1
Interest rate and exchange risk
8,042
400
(516)
64
Hedging derivatives
Of which:
Interest Rate Swap
882
5
(65)
17
Currency Swap
7,160
394
(451)
48
Credit Risk
Hedging derivatives
Of which:
CDS
Base risk
500
Hedging derivatives
Of which:
Interest Rate Swap
500
Cash flow Hedges
13,381
121
(120)
405
Interest rate risk
12,020
72
(57)
410
Hedging derivatives
Of which:
Interest Rate Swap
5,820
66
(4)
328
Fx forward
6,200
6
(53)
82
Exchange rate risk
223
2
Hedging derivatives
Of which:
Fx forward
223
2
Interest rate and exchange risk
1,138
47
(63)
(5)
Hedging derivatives
Of which:
Interest Rate Swap
297
(13)
(8)
Currency exchange
841
47
(50)
3
Inflation rate risk
Hedging derivatives
Of which
Interest Rate Swap
Floor
Net Investments hedges abroad
21,131
656
(227)
453
Exchange rate risk
21,131
656
(227)
453
Hedging derivatives
Of which:
Fx forward
21,131
656
(227)
453
Total
106,290
1,917
(2,516)
1,125
130
EUR million
31 December 2023
Notional Value
Carrying amount
Changes in fair
value used for
calculating
hedge
ineffectiveness
Balance sheet line items
Assets
Liabilities
Fair value hedges
49,598
983
(2,198)
655
Interest rate risk
41,095
772
(1,849)
595
Hedging derivatives
Of which:
Interes Rate Swap
40,716
766
(1,847)
597
Exchange rate risk
1,486
12
(11)
(11)
Hedging derivatives
Of which:
Fx forward
1,486
12
(11)
(11)
Interest rate and exchange rate risk
7,017
199
(338)
71
Hedging derivatives
Of which:
Interest Rate Swap
1,218
6
(82)
59
Currency Swap
5,798
193
(256)
12
Credit risk
Hedging derivatives
Of which:
CDS
Cash flow hedges
11,724
63
(437)
285
Interest rate risk
10,000
(388)
288
Hedging derivatives
Of which:
Interest rate swap
10,000
(388)
288
Exchange rate risk
149
4
Hedging derivatives
Of which:
Fx forward
149
4
Interest rate and exchange rate risk
1,575
63
(49)
(6)
Hedging derivatives
Of which:
Currency swap
1,276
63
(36)
(12)
Inflation rate risk
(1)
Hedging derivatives
Of which
Interest Rate Swap
Floor
(1)
Net investment hedges abroad
16,497
56
(464)
(1,873)
Exchange rate risk
16,497
56
(464)
(1,873)
Hedging derivatives
Of which:
Fx forward
16,497
56
(464)
(1,873)
Total
77,819
1,102
(3,099)
(933)
Banco Santander covers the risks of its balance sheet in a
variety of ways. On the one hand, documented as fair
value hedges, it covers the interest rate and foreign
exchange risk of fixed-income portfolios at a fixed rate
(REPOs are included in this category). Resulting, in an
exposure to changes in their fair value due to variations
in market conditions based on the various risks hedged,
which has an impact on Banco Santander's income
statement. To mitigate these risks, Banco Santander
contracts derivatives, mainly Interest Rate Swaps, Cross
Currency Swaps, Cap&floors and Forex Forward.
On the other hand, the interest and exchange rate risk of
loans granted to corporate clients at a fixed rate or
variable rate is covered. These hedges, are carried out
through interest rate swaps, cross currency swaps and
exchange rate derivatives (forex swaps and forex
forward).
In addition, Banco Santander, S.A. manages the interest
and exchange risk of debt issues in its various categories
(issuing covered bonds, perpetual, subordinated and
senior bond) and in different currencies, denominated at
fixed rates, and therefore subject to changes in their fair
131
value. These issues are covered through interest rate
swaps and cross currency swaps.
The methodology used by Banco Santander to measure
the effectiveness of fair value hedges is based on
comparing the market values of the hedged items (based
on the objective risk of the hedge) and of the hedging
instruments in order to analyse whether the changes in
the market value of the hedged items are offset by the
market value of the hedging instruments, thereby
mitigating the hedged risk and minimizing volatility in
the income statement.
Prospectively, the same analysis is performed,
measuring the theoretical market values in the event of
parallel variations in the market curves of a positive
basis point.
There is a macro hedge of structured loans in which the
interest rate risk of fixed-rate loans (mortgage, personal
or with other guarantees) granted to legal entities in
commercial or corporate banking and wealth clients in
the medium-long term is hedged. This hedge is
instrumented as a macro hedge of fair value, the main
hedging instruments being Interest Rate Swap and
Cap&floors. In case of total or partial cancellation or
early repayment, the customer is obliged to pay/receive
the cost/income of the cancellation of the interest rate
risk hedge managed by the Bank.
Regarding cash flow hedges, the objective is to hedge
the cash flow exposure to changes in interest rates and
exchange rates.
For retrospective purposes, the hypothetical derivative
methodology is used to measure effectiveness. By
means of this methodology, the hedged risk is modelled
as a derivative instrument -not real-, created exclusively
for the purpose of measuring the effectiveness of the
hedge, and which must comply with the fact that its
main characteristics coincide with the critical terms of
the hedged item throughout the period for which the
hedging relationship is designated. This hypothetical
derivative does not incorporate characteristics that are
exclusive to the hedging instrument. Additionally, it is
worth mentioning that any risk component not
associated with the hedged objective risk and effectively
documented at the beginning of the hedge is excluded
for the purpose of calculating the effectiveness. The
market value of the hypothetical derivative that
replicates the hedged item is compared with the market
value of the hedging instrument, verifying that the
hedged risk is effectively mitigated and that the impact
on the income statement due to potential
ineffectiveness is residual.
Prospectively, the variations in the market values of the
hedging instrument and the hedged item (represented
by the hypothetical derivative) are measured in the event
of parallel shifts of a positive basis point in the affected
market curves.
There is another macro-hedge, this time of cash flows,
the purpose of which is to actively manage the risk-free
interest rate risk (excluding credit risk) of a portion of the
floating rate assets of Banco Santander, S.A., through
the arrangement of interest rate derivatives whereby the
bank exchanges floating rate interest flows for others at
a fixed rate agreed at the time the transactions are
arranged. The items affected by the Macro-hedging have
been designated as those in which their cash flows are
exposed to interest rate risk, specifically the floating rate
mortgages of the Banco Santander, S.A. network
referenced to Euribor 12 Months or Euribor Mortgage,
with annual renewal of rates, classified as sound risk and
which do not have a contractual floor (or, if not, this floor
is not activated). The hedged position affecting the
Macro Cash Flow Hedge at the present time is near to
EUR 5,000 million.
Regarding net foreign investments hedges, basically,
they are allocated in Banco Santander, S.A. Grupo
Santander assumes as a priority risk management
objective to minimize -to the limit determined by the
Group's Financial Management- the impact on the
calculation of the capital ratio of its permanent
investments included within the Group's consolidation
perimeter, and whose shares or equity interests are
legally denominated in a currency other than that of the
Group's parent company.   For this purpose, financial
instruments (generally derivatives) are contracted to
hedge the impact on the capital ratio of changes in
forward exchange rates.  Grupo Santander mainly
hedges the risk for the following currencies: BRL, CLP,
MXN, COP, CNY, GBP, CHF, NOK, USD, PLN, UYU and
PEN. The instruments used to hedge the risk of these
investments are forex swaps, forex forward and spot
currency purchases/sales.
For this type of hedges, ineffectiveness scenarios are
considered to be of low probability, given that the
hedging instrument is designated considering the
position determined and the spot rate at which the
position is located.
132
Additionally, the profile information of maturities and
the price/average rate for Banco Santander is shown:
EUR million
 
31 December 2024
 
Up to one
month
One to three
months
Three months
 to one year
One year to
five years
More than
five years
Total
Fair value hedges
1,916
4,999
8,520
38,683
17,660
71,778
Interest rate risk
  Interest rate instruments
    Nominal
1,431
4,446
6,878
33,324
15,991
62,070
     Average fixed interest rate (%) GBP
0.02
3.12
2.64
5.37
     Average fixed interest rate (%) EUR
1.34
0.01
2.00
3.46
3.17
    Avarage  fixed interest rate (%)  CZK
2.00
Avarage  fixed interest rate (%) NOK
2.40
Avarage  fixed interest rate (%) AUD
3.82
Average fixed interest rate (%) RON
3.61
4.20
Average fixed interest rate (%) USD
0.01
3.50
2.74
4.46
4.72
Average fixed interest rate (%) HKD
1.96
Average fixed interest rate (%) NZD
3.25
Exchange rate risk
  Exchange rate instruments
  Nominal
473
405
287
1,165
CNY/EUR average exchange rate
7.71
7.71
7.71
MXN/EUR average exchange rate
21.78
Interest rate and exchange risk
  Instruments of exchange rate and interest
  Nominal
12
148
1,355
4,859
1,669
8,043
     Average fixed interest rate (%) AUD/EUR
5.69
6.10
     Average fixed interest rate (%) CZK/EUR
4.19
     Average fixed interest rate (%) RON/EUR
6.97
     Average fixed interest rate (%) HKD/EUR
4.62
     Average fixed interest rate (%) JPY/EUR
1.30
1.41
     Average fixed interest rate (%) NOK/EUR
3.44
4.50
    Average  fixed interest rate (%) CHF/EUR
2.03
2.25
     Average fixed interest rate (%) USD/COP
12.75
10.58
10.54
7.76
    Average  fixed interest rate (%) EUR/GBP
6.69
Average  fixed interest rate (%) USD/MXN
11.30
     AUD/EUR average exchange rate
1.5992
1.5837
     NZD/EUR average exchange rate
1.6660
     CZK/EUR average exchange rate
26.0300
25.6338
     EUR/GBP average exchange rate
1.1885
     EUR/USD average exchange rate
0.9818
0.9433
     HKD/EUR average exchange rate
8.4879
     JPY/EUR average exchange rate
134.1510
129.2289
     MXN/EUR average exchange rate
19.0828
     NOK/EUR average exchange rate
9.5190
10.4288
     RON/EUR average exchange rate
4.8100
4.9398
4.9800
     CHF/EUR average exchange rate
1.0194
0.9315
     USD/COP average exchange rate
0.0003
0.0002
0.0002
0.0003
     USD/MXN average exchange rate
0.0517
133
EUR million
 
31 December 2024
 
Up to one
month
One to three
months
Three months
 to one year
One year to
five years
More than
five years
Total
Basis Risk
Basis risk instruments
Nominal
500
500
Others riks
Exchange instruments
Nominal
Cash flow hedges
14
83
6,325
6,875
84
13,381
Interest rate and exchange rate risk
  Interest rate and exchange instruments
  Nominal
1,055
84
1,139
Average fixed interest rate (%) AUD/EUR
3.52
Average fixed interest rate (%) CHF/EUR
3.11
AUD / EUR average exchange rate
1.5800
1.5600
RON / EUR average exchange rate
4.9400
CHF / EUR average exchange rate
1.0000
 Interest rate risk
  Interest Rate Swaps
  Nominal
6,200
5,820
12,020
     Average fixed interest rate (%) EUR
2.91
Exchange rate risk
  FX Swap
  Nominal
14
83
125
222
      GBP/EUR average exchange rate
1.20
1.17
1.19
Others riks
Exchange instruments
Nominal
Net investment hedges abroad
3,240
5,070
12,821
21,131
Exchange rate risk
  Exchange rate instruments
  Nominal
3,240
5,070
12,821
21,131
     BRL / EUR average exchange rate
5.99
6.12
6.27
     CLP / EUR average exchange rate
1,052.78
1,066.58
1,045.09
COP / EUR average exchange rate
4,703.00
GBP / EUR average exchange rate
0.86
0.85
0.85
MXN / EUR average exchange rate
20.28
19.83
21.97
USD / EUR average exchange rate
1.09
1.08
1.09
PLN / EUR average exchange rate
4.37
4.41
4.41
CAD / EUR average exchange rate
1.50
CHF / EUR average exchange rate
0.94
UYU / EUR average exchange rate
45.82
45.16
48.29
Total
5,170
10,152
27,666
45,558
17,744
106,290
134
EUR million
 
31 December 2023
 
Up to one
month
One to three
months
Three months
to one year
One year to
five years
More than
five years
Total
Fair value hedges
1,840
894
9,854
27,085
9,925
49,598
Interest rate risk
Interest rate instruments
Nominal
1,532
194
7,880
22,714
8,775
41,095
Average fixed interest rate (%) GBP
1.38
4.48
2.04
Average fixed interest rate (%) EUR
0.09
0.02
2.09
2.42
3.42
Avarage  fixed interest rate (%)  CZK
Avarage  fixed interest rate (%) NOK
Avarage  fixed interest rate (%) AUD
Average fixed interest rate (%) CHF
1.01
Average fixed interest rate (%) JPY
Average fixed interest rate (%) RON
Average fixed interest rate (%) USD
0.02
3.69
2.60
3.80
4.45
Average fixed interest rate (%) HKD
Average fixed interest rate (%) NZD
Exchange rate risk
Exchange rate instruments
Nominal
278
634
524
50
1,486
GBP/EUR average exchange rate
USD/EUR average exchange rate
COP/USD average exchange rate
4,159.19
3,998.06
PEN/USD average exchange rate
3.78
3.75
AUD/EUR average exchange rate
1.65
1.67
SAR/EUR average exchange rate
CNY/EUR average exchange rate
7.32
7.73
7.72
JPY/EUR average exchange rate
MXN/EUR average exchange rate
19.36
MAD/EUR average exchange rate
10.93
11.06
PEN/EUR average exchange rate
4.09
4.11
Interest rate and exchange risk
Instruments of exchange rate and interest
Nominal
30
66
1,450
4,321
1,150
7,017
Average fixed interest rate (%) AUD/EUR
4.80
3.62
Average fixed interest rate (%) EUR/USD
(0.14)
Average fixed interest rate (%) CZK/EUR
2.00
Average fixed interest rate (%) EUR/COP
Average fixed interest rate (%) RON/EUR
5.13
3.97
Average fixed interest rate (%) HKD/EUR
2.58
5.27
Average fixed interest rate (%) JPY/EUR
0.47
1.30
1.41
Average fixed interest rate (%) NOK/EUR
3.44
4.50
Average fixed interest rate (%) USD/CLP
3.45
Average fixed interest rate (%) USD/COP
17.98
6.15
13.21
7.15
Average  fixed interest rate (%) EUR/GBP
Average  fixed interest rate (%) NZD/EUR
Average  fixed interest rate (%) USD/MXN
14.25
135
EUR million
 
31 December 2023
 
Up to one
month
One to three
months
Three months
to one year
One year to
five years
More than
five years
Total
Average  fixed interest rate (%) CHF/EUR
1.24
AUD/EUR average exchange rate
1.50
1.55
NZD/EUR average exchange rate
1.67
CZK/EUR average exchange rate
25.83
EUR/GBP average exchange rate
EUR/COP average exchange rate
EUR/USD average exchange rate
0.89
0.96
HKD/EUR average exchange rate
8.78
8.67
JPY/EUR average exchange rate
120.57
134.15
129.23
MXN/EUR average exchange rate
19.08
NOK/EUR average exchange rate
9.52
10.43
RON/EUR average exchange rate
4.71
4.89
CHF/EUR average exchange rate
1.10
USD/CLP average exchange rate
USD/COP average exchange rate
USD/MXN average exchange rate
0.06
Credit risk
Credit Risk Instruments
Nominal
Cash flow hedges:
763
1,525
8,275
1,075
86
11,724
Interest rate and exchange rate risk
Interest rate and exchange instruments
Nominal
414
1,075
86
1,575
Average fixed interest rate (%) AUD/EUR
3.52
Average fixed interest rate (%) USD/COP
Average fixed interest rate (%) EUR/PEN
Average fixed interest rate (%) EUR/AUD
Average fixed interest rate (%) CHF/EUR
3.11
EUR / PEN average exchange rate
EUR / USD average exchange rate
AUD / EUR average exchange rate
1.63
1.58
1.56
RON / EUR average exchange rate
4.94
JPY / EUR average exchange rate
CHF / EUR average exchange rate
1.00
EUR / GBP average exchange rate
1.17
NOK / EUR average exchange rate
CZK / EUR average exchange rate
EUR / AUD average exchange rate
Interest rate risk
Interest Rate Swaps
Nominal
750
1,500
7,750
10,000
Average fixed interest rate (%) EUR
(0.12)
(0.09)
0.02
Average fixed interest rate (%) USD
Average fixed interest rate (%) AUD
Bond Forward Instruments
Nominal
Inflation rate risk
136
EUR million
 
31 December 2023
 
Up to one
month
One to three
months
Three months
to one year
One year to
five years
More than
five years
Total
Interest Rate Swaps
Nominal
Average fixed interest rate (%) EUR
Exchange rate risk
FX Swap
Nominal
13
25
111
149
GBP/EUR average exchange rate
1.15
1.15
1.14
Net investment hedges abroad
3,593
4,870
8,034
16,497
Exchange rate risk
Exchange rate instruments
Nominal
3,593
4,870
8,034
16,497
BRL / EUR average exchange rate
5.57
5.51
5.48
CLP / EUR average exchange rate
916.72
936.17
987.20
COP / EUR average exchange rate
4,525.66
GBP / EUR average exchange rate
0.87
0.87
0.88
MXN / EUR average exchange rate
20.08
20.59
20.21
USD / EUR average exchange rate
1.13
1.08
PLN / EUR average exchange rate
4.66
4.75
4.58
CAD / EUR average exchange rate
1.46
CHF / EUR average exchange rate
0.94
UYU / EUR average exchange rate
43.24
43.52
44.40
Total
6,196
7,289
26,163
28,160
10,011
77,819
137
Regarding the hedged items, in the following table we
have the detail of the type of coverage, the risk that is
covered and what products are being covered as of
December 31, 2024 and 2023 , mainly they are loaned
deposits, financial and corporate bonds and corporate
repos:
EUR million
 
31 December 2024
 
Amount in books of the
item covered
Cumulative amount of fair
value adjustments on the
covered line
Change in the
fair value of
the item
covered for
inefficiency
assessment
Cash flow hedge reserve /
foreign currency conversion
 
Assets
Liabilities
Assets
Liabilities
Coverage
continues
Discontinuous
coverage
Fair value hedges
9,218
49,919
(134)
(872)
(249)
Interest rate risk
7,391
45,169
(117)
(830)
(188)
Exchange rate risk
1,165
Interest rate and exchange rate risk
662
4,750
(17)
(42)
(61)
Credit risk
Basis risk
Other risks
Cash flow hedges
(409)
26
122
Interest rate risk
(414)
18
122
Exchange rate risk
Interest rate and exchange rate risk
5
8
Inflation rate risk
Other risks
Net investment hedges abroad
21,132
(453)
(453)
Exchange rate risk
21,132
(453)
(453)
Total
30,350
49,919
(587)
(872)
(1,111)
26
122
EUR million
 
31 December 2023
 
Amount in books of the item
covered
Cumulative amount of fair
value adjustments on the
covered line
Change in
the fair value
of the item
covered for
inefficiency
assessment
Cash flow hedge reserve /
foreign currency conversion
 
Assets
Liabilities
Assets
Liabilities
Coverage
continues
Discontinuou
s coverage
Fair value hedges
6,438
35,079
(212)
(1,105)
(659)
Interest rate risk
5,600
29,690
(187)
(991)
(640)
Exchange rate risk
285
(1)
7
Interest rate and exchange rate risk
553
5,389
(24)
(114)
(26)
Credit risk
Cash flow hedges
(285)
(259)
(1)
Interest rate risk
(288)
(271)
(1)
Exchange rate risk
(4)
Interest rate and exchange rate risk
6
12
Inflation rate risk
1
Net investment hedges abroad
16,497
1,873
1,873
Exchange rate risk
16,497
1,873
1,873
Total
22,935
35,079
1,661
(1,105)
929
(259)
(1)
138
The cumulative amount of adjustments of the fair value
hedging instruments that remain in the balance for
hedges items that are no longer adjusted by profit and
loss of coverage as at 31 December 2024 is EUR 33
million (EUR 48  million in 2023).
The following table contains information regarding the
effectiveness of the hedging relationships designated by
Banco Santander, as well as the impacts on profit or loss
and other comprehensive income as of 31 December
2024 and 2023:
EUR million
 
31 December 2024
 
Earnings /
(losses)
recognized in
Other
accumulated
global income
Coverage
inefficiency
recognized
in the
income
statement
Line of the income
statement that includes
ineffective coverage
Reclassified amount of reserves to the
income statement due to:
 
Covered
transaction
that affects
the income
statement
Line of the income
statement that includes
reclassified amounts
Fair value hedges
(7)
Gain or losses of
financial assets/
liabilities
Interest rate risk
(11)
Exchange rate risk
1
Interest and Exchange rate risk
4
Credit risk
(1)
Other risks
Cash flow hedges
409
(3)
Gain or losses of
financial assets/
liabilities
269
Net interest income/
Gains or losses of
financial assets/
liabilities
Interest rate risk
414
(3)
278
Exchange rate risk
Interest and Exchange rate risk
(5)
(9)
Inflation rate risk
Other risks
Total
409
(10)
269
139
EUR million
 
31 December 2023
 
Earnings /
(losses)
recognized in
Other
accumulated
global income
Coverage
inefficiency
recognized
in the
income
statement
Line of the income
statement that includes
ineffective coverage
Reclassified amount of reserves to the income
statement due to:
 
Covered
transaction that
affects the
income
statement
Line of the income
statement that includes
reclassified amounts
Fair value hedges
(4)
Gain or losses of
financial assets/
liabilities
Interest rate risk
(45)
Exchange rate risk
(4)
Interest and Exchange rate
risk
45
Credit risk
Cash flow hedges
285
Gain or losses of
financial assets/
liabilities
355
Net interest income/
Gains or losses of
financial assets/
liabilities
Interest rate risk
288
362
Exchange rate risk
4
Interest and Exchange rate
risk
(6)
(7)
Inflation rate risk
(1)
Total
285
(4)
355
The following table shows a reconciliation of each component of equity and an analysis of other comprehensive income in
relation to hedge accounting at 31 December 2024 and 2023:
EUR million
 
2024
2023
Balance at the end of the previous
year
(182)
(381)
Amount recognized in Other
accumulated global income
Cash flow hedges
409
285
   Interest rate risk and interest rate
and exchange rate risk
409
285
Changes in equity by discharge at
P&L
269
355
    Remains of equity movements
140
(70)
Other risks
Changes in equity by discharge at
P&L
Remains of equity movements
Taxes
(123)
(86)
Balance at year end
104
(182)
140
33. Off-balance-sheet funds
under management
As of 31 December 2024, Banco Santander held off-
balance-sheet funds under management, namely
investment funds and assets under management,
amounting to EUR 108,663 million (31 December 2023,
EUR 93,539 million). Marketed but not held under
management amounted to EUR 28,971 million (31
December 2023, EUR 22,220 million).
34. Interest income
Interest and similar income in the accompanying income
statements comprises the interest accruing in the year
on all financial assets with an implicit or explicit return,
calculated by applying the effective interest method,
irrespective of measurement at fair value, and the
rectifications of income as a result of hedge accounting.
Interest is recognized gross, without deducting any tax
withheld originally.
The detail of the main items of interest and similar
income earned in 2024 and 2023 is as follows:
EUR million
2024
2023
Derivatives - Trading
57
135
Of which: Interest income derived
from economic hedges
57
135
Debt instruments
4,100
2,890
Central Banks
80
53
Public sector
2,258
1,230
Credit entities
832
868
Other financial companies
845
601
Non-financial companies
85
138
Loans and advances
19,247
14,792
Central Banks
45
75
Public sector
526
409
Credit entities
3,137
1,770
Other financial companies
5,403
3,634
Non-financial companies
7,022
6,337
Households
3,114
2,567
Other assets
3,489
4,833
Of which, insurance contracts linked
to pensions (note 23.c)
14
14
Deposits
73
71
Central Banks
31
Public sector
12
Credit entities
7
8
Other financial companies
51
28
Non-financial companies
3
4
Households
Hedging derivatives - Interest rate
risk
61
(150)
Other financial liabilities
9
Debt securities issued
Total
27,027
22,580
Most of the interest and similar income was generated
by Banco Santander's financial assets that are measured
either at amortized cost or at fair value through Other
comprehensive income.
141
35. Interest expense
Interest expense and similar charges in the
accompanying income statements includes the interest
accruing in the year on all financial liabilities with an
implicit or explicit return, including remuneration in kind,
calculated by applying the effective interest method,
irrespective of measurement at fair value; the
rectifications of cost as a result of hedge accounting; and
the interest cost attributable to provisions recorded for
pensions.
The detail of the main items of interest expense and
similar charges accrued in 2024 and 2023 is as follows:
EUR million
 
2024
2023
Derivatives - Trading
77
54
Of which: interest income from
derivatives in economic hedges
77
54
Debt securities Issued
4,948
4,062
Debt securities
30
60
Central Banks
Public sector
6
12
Credit entities
2
3
Other financial companies
21
43
Non-financial companies
1
2
Loans and advances
13
60
Central Banks
Public sector
Credit entities
8
10
Other financial companies
5
50
Non-financial companies
Households
Deposits
12,901
10,245
Central Banks
695
775
Public sector
1,205
713
Credit entities
2,697
2,298
Other financial companies
4,672
3,705
Non-financial companies
2,871
2,316
Households
761
438
Other financial liabilities
785
598
Hedging derivatives - Interest rate
risk
1,309
1,057
Pensions and other obligations of
defined post-employment benefits
(note 23)
49
68
Others
Total
20,112
16,204
Most of the interest expense and similar charges was
generated by Banco Santander's financial liabilities that
are measured at amortized cost.
36. Dividend income
‘Dividend income’ includes the dividends and payments
on equity instruments out of profits generated by
investees after the acquisition of the equity interest.
The detail of income from equity instruments is as
follows:
EUR million
 
2024
2023
Financial assets held for trading
513
408
Non-trading financial assets
mandatorily at fair value through
profit or loss
9
12
Financial assets at fair value through
other comprehensive income
90
50
Investments in subsidiaries, jointly
controlled entities and associates
7,835
9,182
    Group entities
7,787
8,888
    Associates
48
294
 Total
8,447
9,652
142
Investments in subsidiaries, jointly controlled entities
and associates
The detail of the main items of interest expense and
similar charges accrued in 2024 and 2023 is as follows:
EUR million
 
2024
2023
Detail of the companies:
GRUPO FINANCIERO SANTANDER
MEXICO, S.A. DE C.V.
1,292
1,444
SANTANDER UK GROUP HOLDINGS PLC           
1,203
1,385
SANTANDER HOLDINGS USA, INC
1,066
2,760
SANTANDER TOTTA, SGPS, S.A.
979
661
SANTANDER BANK POLSKA S.A.
711
369
SANTANDER CONSUMER FINANCE, S.A.           
500
607
BANCO SANTANDER MEXICO, S.A.,
Institución de Banca Múltiple, Grupo
Financiero Santander México
476
497
SANTANDER INSURANCE, S.L.
413
SANTANDER HOLDING USA, Inc.
164
84
SANTANDER UK GROUP HOLDINGS PLC
(AT1)
145
114
SANTANDER INVESTMENT, S.A.
110
SAM INVESTMENT HOLDINGS, S.L.
97
23
SANTANDER CONSUMER FINANCE SA 
(AT1)
93
94
BANCO SANTANDER S.A. (Uruguay)
69
74
OPEN BANK, S.A.
63
TEATINOS SIGLO XXI INVERSIONES S.A.
58
84
TRESMARES SANTANDER DIRECT
LENDING, SICC, S.A.
54
19
MERLIN PROPERTIES, SOCIMI, S.A.         
42
39
SANTANDER INVESTMENT CHILE
LIMITADA
35
NAVIERA TRANS ORE, A.I.E.
32
SANTANDER FACTORING Y
CONFIRMING, S.A. UNIPERSONAL,
E.F.C.
28
79
BANCO SANTANDER PERÚ S.A.
27
21
SANTANDER CHILE HOLDING S.A.
27
43
PEREDA GESTION, S.A.                   
24
11
SANTADER GLOBAL TECHNOLOGY AND
OPERATIONS, S.L. UNIPERSONAL
23
35
SANTANDER SEGUROS Y REASEGUROS,
COMPAÑÍA ASEGURADORA, S.A.
400
ZURICH SANTANDER INSURANCE
AMERICA, S.L.
202
CNP SANTANDER INSURANCE LIFE
DESIGNATED ACTIVITY COMPANY
51
Other companies
104
86
Total
7,835
9,182
37. Commission income
Fee and commission income comprise the amount of all
fees and commissions accruing in favour of Banco
Santander in the year, except those that form an integral
part of the effective interest rate on financial
instruments.
The detail of fee and commission income in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
2024
2023
Collection and payment
services:
594
572
Current Accounts
186
185
Credit and debit cards
230
211
Transfers and other payment
orders
138
134
Other commission income in
connection with payment
services
40
42
Marketing of non-banking
financial products:
752
689
Collective Investment
556
454
Insurance
195
234
Other
1
1
Securities services:
288
260
Securities underwriting and
placement
163
139
Transfer orders
19
16
Other
106
105
Clearing and settlement
73
63
Asset management
161
111
Custody
70
71
Structured finance
517
383
Loan granted commitments
granted
384
388
Financial granted guarantees
granted
329
267
Other:
623
499
Foreign currency exchange
159
131
Other concepts
464
368
Total
3,791
3,303
143
38. Commission expense
Fee and commission expense show the amount of all
fees and commissions paid or payable by Banco
Santander in the year, except those that form an integral
part of the effective interest rate on financial
instruments.
The detail of fee and commission expense in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
 
2024
2023
  Clearing and settlement
69
49
  Loan commitments received
  Financial guarantees received
180
174
  Custody
1
  Other A
616
452
Total
866
675
A. Other Includes mainly commissions paid for financial and
mediation services, as well as credit cards.
39. Gains or losses on financial
assets and liabilities
The following information is presented below regarding
the gains or losses on financial assets or liabilities:
a) Breakdown
The detail, by classification of the related instrument, of
Gains/losses on financial assets and liabilities in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
2024
2023
Gains or losses on financial assets and
liabilities not measured at fair value
through profit or loss, net 
(97)
(232)
  Financial assets at amortized cost
(47)
(234)
  Other financial assets and liabilities
(50)
2
    Of which, debt instruments
(61)
(5)
    Of which, equity instruments
Gains or losses on financial assets and
liabilities held for trading, net A
704
723
Gains or losses on non-trading financial
assets and liabilities mandatory at fair
value through profit or loss
73
93
Gains or losses on financial assets and
liabilities measured at fair value through
profit or loss, net A
350
122
Gains or losses from hedge accounting,
net
(6)
(4)
Total
1,024
702
A. Includes the net income obtained from transactions with debt securities,
capital instruments, derivatives and short positions included in this
portfolio when the Banco Santander jointly manages its risk in those
instruments.
b) Financial assets and liabilities at fair value
through profit or loss
The detail of the amount of the asset balances is as
follows:
EUR million
2024
2023
Loans and receivables
54,181
29,753
Central Banks
1,239
1,146
Credit institutions
24,008
11,456
Customers
28,934
17,151
Debt instrumentsA
43,519
30,937
Equity instruments
17,216
15,102
Derivatives
52,462
46,516
Total
167,378
122,308
A. Include EUR 36,497 million related to Spanish and foreign
government debt securities at 31 December 2024 (31 December
2023 , EUR 24,937 million).
The foregoing table shows the maximum credit risk
exposure of these assets at 31 December 2024 and
2023 , respectively. Banco Santander mitigates and
reduces this exposure as follows.
With respect to derivatives, Banco Santander has
entered into framework agreements with a large
number of credit institutions and customers for the
netting-off of asset positions and the provision of
collateral for non-payment.
'Loans and receivable' to credit institutions and loans
and receivable to 'customers' included reverse repos
amounting to EUR 80,003 million at 31 December 2024
(31 December 2023: EUR 50,001 million).
In addition, assets amounting to EUR 578 million have a
mortgage guarantee at 31 December 2024 (31
December 2023: EUR 775 million).
At 31 December 2024 and 2023, the amount of the
change in the year in the fair value of financial assets at
fair value through profit or loss attributable to variations
in their credit risk (spread) was not material.
The detail of the amount of the liability balances is as
follows:
EUR million
2024
2023
Deposits
79,698
74,052
Central Banks
10,897
6,662
Credit Institutions
26,991
19,420
Customers
41,810
47,970
Marketable debt instruments
1,069
208
Short positions
25,518
17,837
Derivatives
46,121
41,379
Total
152,406
133,476
144
At 31 December 2024 and 2023, the amount of the
change in the fair value of financial liabilities at fair value
through profit or loss attributable to changes in their
credit risk during the year is not material.
40. Exchange differences, net
This chapter basically includes the results obtained in the
purchase and sale of currencies, the differences that
arise when converting monetary items in foreign
currency to functional currency and those from non-
monetary assets in foreign currency at the time of
disposal.
The detail of ‘Exchange differences (net)’ in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
2024
2023
Foreign currency purchases and
sales
(106)
(193)
Banco Santander manages the currencies to which it is
exposed together with the arrangement of derivative
instruments and, accordingly, the changes in this line
item should be analyzed together with those recognized
under Gains or losses on financial assets and liabilities
(see note 39).
41. Other operating income and
other operating expenses
The detail of ‘Other operating income’ in the
accompanying income statements for 2024 and 2023 , is
as follows:
EUR million
2024
2023
Exploitation of real estate
investments and operating
leases
277
261
Others
298
269
Total
575
530
The detail of ‘Other operating expenses’ in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
2024
2023
Contribution to Deposit
Guarantee Fund (note 1.h)
(16)
(247)
Contribution to Resolution
FundA (note 1.h)
(235)
Other operating expensesB
(609)
(497)
Total
(625)
(979)
A. Includes the expense incurred by contribution to the National
Resolution Fund and to the Single Resolution Fund.
B. It includes EUR 290 million (EUR 189 million at 31 December 2023)
for the temporary tax on credit institutions (Law 38/2022).
145
42. Staff costs
a) Breakdown
The detail of ‘Staff costs’ in 2024 and 2023 is as follows:
EUR million
 
2024
2023
 
Of which,
in Spain
Of which,
foreign
branches
Total
Of which,
in Spain
Of which,
foreign
branches
Total
Wages and salaries
1,862
638
2,500
1,805
573
2,378
Social security costs
378
63
441
358
54
412
Additions to provisions for defined benefit pension
plans (note 23)
2
2
2
2
Contributions to defined contribution pension funds
82
26
108
80
21
101
Equity-instrument-based remuneration
Other staff costs
124
35
159
159
32
191
 Total
2,448
762
3,210
2,404
680
3,084
b) Headcount
The average number of employees at the Bank, by
professional category, is as follows:
Average number of employees
 
2024
2023
Executive directors and
Senior management
15
16
Other employees
21,642
22,112
Branches abroad
2,182
1,933
 Total
23,839
24,061
The number of employees, as of December 31, 2024 and
December 31, 2023, is 23,569 and 24,123, respectively.
The functional breakdown, by gender, at 31 December
2024 , is as follows:
 
Breakdown by gender
Executives
Other line personnel
Men
Women
Men
Women
Breakdown by
gender
81%
19%
50%
50%
The labour relations between employees and the various
Group companies and, therefore, the Bank are governed
by the related collective agreements or similar
regulations.
The number of employees with disabilities greater than
or equal to 33%, distributed by professional categories
at December 31, 2024 and 2023 , is as follows:
2024
2023
Senior executives
Other executives
27
36
Other employees
405
400
Total
432
436
The average number of employees of Banco Santander
with a disability greater than or equal to 33%, during the
year 2024 was 435 (428 at 2023).
c) Share-based payments
The main share-based payments granted by the Group in
force at 31 December,  2024 and 2023 are described
below.
i. Bank
The variable remuneration policy for the Bank’s
executive directors and certain executive personnel of
the Bank and of other Group companies includes Bank
share-based payments, the implementation of which
requires, in conformity with the law and the Bank’s
Bylaws, specific resolutions to be adopted by the general
meeting.
Were it necessary or advisable for legal, regulatory or
other similar reasons, the delivery mechanisms
described below may be adapted in specific cases
without altering the maximum number of shares linked
to the plan or the essential conditions to which the
delivery thereof is subject.
These adaptations may involve replacing the delivery of
shares with the delivery of cash amounts of an equal
value.
146
The plans that include share-based payments are as
follows: (i) Deferred and Conditional Variable
Remuneration Plan; (ii) Deferred Multiyear Objectives
Variable Remuneration Plan; (iii) Digital Transformation
Award, (iv) Digital Transformation Award 2022, Digital
Transformation Award 2023 and (vi) Digital
Transformation Award 2024. The characteristics of the
plans are set forth below:
Deferred variable
remuneration
systems
Description and plan beneficiaries
Conditions
Calculation Base
(i) Deferred and
conditional
variable
remuneration
plan (2015,
2016, 2017,
2018, 2019,
2020, 2021, 
2022, 2023 and
2024)
The purpose of these cycles is to
defer a portion of the variable
remuneration of the beneficiaries
over a period of three years for the
sixth cycles, over three or five years
for the fifth, seventh, eighth, ninth,
tenth and eleventh cycles, and over
four or five years for the twelfth
cycle, for it to be paid, where
appropriate, in cash and in
Santander shares. The other portion
of the variable remuneration is also
to be paid in cash and Santander
shares, upon commencement of the
cycles, in accordance with the rules
set forth below.
Beneficiaries:
Executive directors and certain
executives (including senior
management) and employees
who assume risk, who perform
control functions or receive an
overall remuneration which puts
them on the same remuneration
level as executives and
employees who assume risks
(fifth cycle)
In the case of the sixth, seventh,
eighth, ninth, tenth, eleventh
twelfth and thirteenth cycle and
fourteenth, the beneficiaries are
Material Risk Takers (Identified
staff) that are not beneficiaries of
the Deferred Multiyear Objectives
Variable Remuneration Plan.
For the fifth and sixth cycles (2015 to 2016), the
accrual of the deferred compensation is conditioned, in
addition to the requirement that the beneficiary
remains in the Group's employ, with the exceptions
included in the plan regulations on none of the
following circumstances existing during the period
prior to each delivery, pursuant to the provisions set
forth in each case in the plan regulations:
Poor financial performance of the Group.
Breach by the beneficiary of internal regulations,
including, in particular, those relating to risks.
Material restatement of the Group's consolidated
financial statements, except when it is required
pursuant to a change in accounting standards.
Significant changes in the Group’s economic
capital or risk profile
In the case of the seventh, eighth, ninth, tenth,
eleventh, twelfth and thirteenth cycles (2017 to 2022),
the accrual of deferred compensation is conditioned, in
addition to the permanence of the beneficiary in the
Group, with the exceptions contained in the plan's
regulations, to non-occurrence of a poor performance
of the entity as a whole or of a specific division or area
of the entity or of the exposures generated by the
personnel:
i. significant failures in risk management by the
entity , or by a business unit or risk control unit.
ii. the increase suffered by the entity or by a business
unit of its capital needs, not foreseen at the time
of generation of the exposures.
iii. Regulatory sanctions or judicial sentences for
events that could be attributable to the unit or the
personnel responsible for those. Also, the breach
of internal codes of conduct of the entity.
iv. Irregular behaviours, whether individual or
collective, considering in particular the negative
effects derived from the marketing of
inappropriate products and the responsibilities of
the persons or bodies that made those decisions.
Fifth cycle (2015):
Executive directors and members of the Identified
Staff with total variable remuneration higher than
2.6 million euros: 40% paid immediately and 60%
deferred over 5 years deferral period.
Division managers, country heads (of countries
which represent at least 1% of Group's economic
capital), other executives of the Group with a similar
profile and members of the Identified Staff  with
total variable remuneration between 1.7 million
euros (1.8 million in fourth cycle) and 2.6 million
euros: 50% paid immediately and 50% deferred over 
5 years (fifth cycle)
Other beneficiaries: 60% paid immediately and 40%
deferred over 3 years.
Sixth cycle (2016):
60% of bonus will be paid immediately and 40% 
deferred over a three years period.
Seventh, eighth, ninth, tenth and eleventh cycle (2017,
2018, 2019, 2020 and 2021):
Beneficiaries of these plans with target total variable
remuneration higher or equal to 2.7 million euros:
40%  paid immediately and 60% deferred over 5
years
Beneficiaries of these plans with target total variable
remuneration between 1.7 million euros and 2.7
million euros: 50% paid immediately and 50%paid
over 5 years
Other beneficiaries of these plans: 60% paid
immediately and 40% deferred over 3 years.
Twelfth (2022),thirteenth (2023) and fourteenth
(2024)cycle:
Beneficiaries of these plans with target total variable
remuneration higher or equal to 2.7 million euros:
40% paid immediately and 60% deferred over 5
years
Beneficiaries of these plans with target total variable
remuneration between 1.7 million euros and 2.7
million euros: 50% paid immediately and 50% paid
over 5 years
Other beneficiaries of these plans: 60% paid
immediately and 40% deferred over 4 years .
T
147
Deferred variable
remuneration
systems
Description and plan beneficiaries
Conditions
Calculation Base
(ii)Deferred
Multiyear
Objectives
Variable
Remuneration
Plan (2016,
2017, 2018,
2019, 2020,
2021, 2022,
2023 and 2024)
The aim is simplifying the
remuneration structure, improving
the ex ante risk adjustment and
increasing the impact of the long-
term objectives on the Group’s most
relevant roles. The purpose of these
cycles is to defer a portion of the
variable remuneration of the
beneficiaries over a period of three
or five years (four or five years for
the seventh cycle) for it to be paid,
where appropriate, in cash and in
Santander shares; the other portion
of the variable remuneration is also
to be paid in cash and Santander
shares (regarding the instruments
part, executive directors in the
seventh cycle have the opportunity
to choose all in share options or half
in share options and half in shares),
upon commencement of the cycles,
in accordance with the rules set
forth below. The accrual of the last
third of the deferral (in the case of 3
years deferral), the last 2 fourths (in
the case of 4 years deferral) and the
last three fifths (in the case of 5
years deferral) is also subject to
long-term objectives.
Beneficiaries
Executive directors, senior
management and certain executives
of the Group’s first lines of
responsibility.
In 2016 the accrual is conditioned, in addition to the
permanence of the beneficiary in the Group, with the
exceptions contained in the plan’s regulations, to non-
occurrence of the following circumstances during the
period prior to each of the deliveries in the terms set
forth in each case in the plan’s regulations:
i. Poor performance of the Group.
ii. Breach by the beneficiary of the internal
regulations, including in particular that relating to
risks.
iii. Material restatement of the Group’s consolidated
financial statements, except when appropriate
under a change in accounting regulations.
iv. Significant changes in the Group’s economic
capital or risk profile.
In 2017, 2018, 2019, 2020 and 2021 the accrual is
conditioned, in addition to the beneficiary' permanence
in the Group, with the exceptions contained in the
plan’s regulations, to the non-occurrence of poor
financial performance from the entity as a whole or of
a specific division or area thereof or of the exposures
generated by the personnel, taking into account the
following factors:
v. Significant failures in risk management committed
by the entity, or by a business unit or risk control
unit.
vi. the increase suffered by the entity or by a business
unit of its capital needs, not foreseen at the time
of generation of the exposures.
vii. Regulatory sanctions or court rulings for events
that could be attributable to the unit or the 
personnel responsible for those. Also, the breach 
of internal codes of conduct of the entity.
viii. Irregular behaviours, whether individual or
collective, considering in particular negative
effects derived from the marketing of
inappropriate products and responsibilities of
persons or bodies that made those decisions.
Paid half in cash and half in shares. In the seventh
cycle, and only for executive directors: half in cash and
25% in share options and 25% in shares (unless the
director chooses to receive options only).
The maximum number of shares to be delivered is
calculated by taking into account the weighted average
daily volume of weighted average prices for the fifteen
trading sessions prior to the previous Friday (excluding)
on the date on which the board decides the bonus for
the Executive directors of the Bank.
In the eighth cycle, and for all Identified Staff: half in
cash and 25% in shares and 25% in share options, or
half in cash and half in shares, according to each
executive´s choice.
In the ninth cycle, half in cash and half in shares.
First cycle (2016):
Executive directors and members of the Identified Staff
with total variable remuneration higher than or equal
to 2.7 million euros: 40% paid immediately and 60%
deferred over a 5 years  period.
Senior managers, country heads of countries
representing at least 1% of the Group´s capital and
other members of the identified staff whose total
variable remuneration is between 1.7 million and 2.7
million euros: 50% paid immediately and 50% deferred
over a 5 years period.
Other beneficiaries: 60% paid immediately and 40%
deferred over a 3 years period.
The second, third, fourth, fifth and sixth cycles (2017,
2018, 2019,2020 and 2021 respectively) are under the
aforementioned deferral rules, except that the  variable
remuneration considered is the target for each
executive and not the actual award.
In 2016 the metrics for the deferred portion subject to
long-term objectives (last third or last three fifths,
respectively, for the cases of three years and five years
deferrals) are:
Earnings per share (EPS) growth in 2018 over 2015.
Relative Total Shareholder Return (TSR) in the
2016-2018 period measured against a group of credit
institutions.
Compliance with the fully-loaded common equity tier 1
(“CET1”) ratio target for financial year 2018.
Compliance with Grupo Santander’s underlying return
on risk-weighted assets (“RoRWA”) growth target for
financial year 2018 compared to financial year 2015.
In the second, third, fourth, fifth and sixth cycle (2017,
2018, 2019, 2020 and 2021) the metrics for the
deferred portion subject to long-term objectives (last
third or last three fifths, respectively, for the cases of
three years and five years deferrals) are:
EPS growth in 2019, 2020, 2021, 2022 and 2023 (over
2016, 2017, 2018, 2019 and 2020, for each respective
cycle)
Relative Total Shareholder Return (TSR) measured
against a group of 17 credit institutions (second and
third cycles) in the periods 2017-2019 and 2018-2019,
respectively, and against a group of 9 entities (fourth,
fifth and sixth cycle) for the 2019-2021, 2020-2022
and 2010-2023  period.
Compliance with the fully-loaded common equity tier 1
(“CET1”) ratio target for financial years 2019, 2020,
2021,2022 and 2023, respectively.
In the seventh (2022), eighth cycle (2023) and ninth
cycle (2024), the metrics for the deferred portion
subject to long-term objectives (two last fourths and
last three fifths, for the cases of four years and five
years deferrals) are:
Banco Santander's consolidated Return on
tangible equity (RoTE) target in 2024 (7th
cycle) and 2025 (8th cycle) and 2026 (9th
cycle).
Relative Total Shareholder Return (TSR)
measured against a group of 9 credit
institutions for the period 2022-2024 (7th
cycle), 2023-2025 (8th cycle) and
2024-2026 (9th cycle).
Progress level in the public targets of our
Sustainability agenda.
148
Deferred variable
remuneration
systems
Description and plan beneficiaries
Conditions
Calculation Base
(iii) Digital
Transformation
Award (2019,
2020 and 2021)
The 2019, 2020 and 2021 Digital
Transformation Incentive (the
“Digital Incentive”) is a variable
remuneration system that includes
the delivery of Santander shares and
share options.
The aim of the Digital Incentive is to
attract and retain the critical skill
sets to support and accelerate the
digital transformation of the Group.
By means of this program, the Group
offers a remuneration element
which is competitive with the
remuneration systems offered  by
other market operators who also
compete for digital talent.
The number of beneficiaries is
limited to a maximum of 250
employees and the total amount of
the incentive is limited to 30 million
euros.
The funding of this incentive is subject to meeting
important milestones that are aligned with the Group´s
digital roadmap and have been approved by the board
of directors, taking into account the digitalization
strategy of the Group, with the aim of becoming the
best open, responsible global financial services
platform.
Performance of 2019 incentive was measured based on
achievement of the following milestones: (i) Launch of
a Global Trade Services (GTS) platform; (ii) launch of a
Global Merchant Services (GMS) platform; (iii)
migration of our fully digital bank, OpenBank, to a
"next generation" platform and launch in 3 markets;
(iv) extension of SuperDigital in Brazil to at least one
other country; (v) and launch of our international
payments app based on blockchain Pago FX to non-
Santander customers.
The milestones for the 2020 Digital Transformation
Award were: (i) rolling out the global merchant services
(GMS) platform in 3 new geographies, enhancing the
platform functionality and achieving volume targets for
transactions and participating merchants; (ii) doing the
commercial rollout of the global trade services (GTS)
platform in 8 new geographies, enhancing platform
functionality, and achieving  volume targets for on-
boarded clients and monthly active users; (iii)
launching OpenBank in a new market and migrating
the retail banking infrastructure to “new-mode” bank;
(iv) launch the global platform SuperDigital in at least 4
countries, driving target active user growth; (v)
deploying machine learning across pre-defined
markets for 4 priority use cases, rolling out Conversion
Rate Optimization (Digital marketing) for at least 40
sales programs, delivering profit targets, and driving
reduction of agent handled calls in contact centers; (vi)
successfully implementing initiatives related to on-
board and identity services, common API (application
programming interface) layer, payment hubs, mobile
app for SMEs and virtual assistant services; and (vii)
launching the PagoFX global platform in at least 4
countries.
The milestones for 2021 were: (i)in relation to Pago Nxt
Consumer payment platform: implementation of
Superdigital platform in seven countries, acquisition of
over 1.5 million active customer base and accelerating
growth through B2B (business to business) and B2B2C
(business to business to customer) partnerships,
acquiring more than 50% of the new customers
through these channels, which are more cost-effective;
(ii)in relation to Digital Consumer Bank: launching
online API for checkout lending in the European Union
and completion of controllable items for Openbank
launch in USA; (iii)in relation to One Santander
strategy: implementation in Europe of One Common
Mobile Experience and, specifically, implementation of
Europe ONE app for individual customers in at least
three of the four countries by December 2021; and be
among the three-top rated entities in terms of Mobile
NetPromoter Score (Mobile NPS) in at least two of the
four countries by December 2021; (iv) In relation to
cloud adoption: host 75% of migratable virtual
machines on cloud technology (either public cloud or
OHE) by December 2021. For these purposes,
mainframes, physical servers and servers with non-x86
operating systems will be considered non-migratable. .
The Digital Incentive is structured 50% in Santander
shares and 50% in options over Santander shares,
taking into account the fair value of the option at the
moment in which they are granted. For Material Risk
Takers subject to five years deferrals, the Digital
Incentive (shares and options over shares) shall be
delivered in thirds, on the third, fourth and fifth
anniversary from their granting. For Material Risk
Takers subject to three years deferrals and employees
not subject to deferrals, delivery shall be done on the
third anniversary from their granting.
Any delivery of shares, either directly or via exercise of
options overs shares, will be subject generally to the
Group’s general malus & clawback provisions as
described in the Group’s remuneration policy and to the
continuity of the beneficiary within the Group
Santander. In this regard, the board may define specific
rules for non-Identified Staff.
Vested share options can be exercised until maturity,
with all options lapsing after ten years (for granting the
2019 incentive) and eight years (for granting the 2020
and 2021 incentive).
The total achievement for 2021 Digital Incentive was
77.5% (85% en 2020 and 83% en 2019).
149
Deferred variable
remuneration
systems
Description and plan beneficiaries
Conditions
Calculation base
(iv) Digital
Transformation
Award (2022)
The board of directors approved the
2022 Digital
Transformation Incentive. It is a variable
remuneration scheme
splits in two different blocks:
• The first one, with the same
mechanism than previous years,
that delivers Santander shares and
share options if the group hits major
milestones on its digital roadmap. This
is aimed at a group of up to 250 (is
limited to 30 million euros)employees
whose functions are deemed essential
to Santander’s growth.
• And the second one, which delivers
PagoNxt, S.L. RSUs and premium prices
options (PPOs), and is aimed at up to 50
employees (and limited to 15 million
euros) whose roles are considered key
to PagoNxt’s success.
The aim of the Digital Incentive is to
attract and retain the critical skill sets to
support and accelerate the digital
transformation of the Group. By means
of this program, the Group offers a
remuneration element which is
competitive with the remuneration
systems offered  by other market
operators who also compete for digital
talent.
Performance of the first block of the  incentive shall be
measured based on achievement of the following
milestones:
i. Edelweiss: Our Santander future retail architecture
EDELWEISS will mean moving from our current Core
centric banking architecture towards a Customer and
Data-Centric Core supported by lean Record
Processing engines.
ii. Simplification: Speed up the simplification of our
technology platform and business model by Reducing
the total number of applications in production and
reducing number of products in the regions.
iii. Agile: Agile ways of working enable a better and
faster reaction to customers’ needs and is based on a
value-driven delivery that increases efficiency by
reducing time-to-market and development costs, and
increasing quality. People working in Agile are more
collaborative, engaged, empowered and creative.
iv. In Digital Consumer Bank:
a) To create the BNPL platform connected to at least
one merchant in Netherlands and Germany, and to
make sure the platform is ready to connect in Spain.
b) To support the definition of Openbank US’s IT digital
strategy and achieve 2022 milestones in it.
c) To have the new leasing platform connected to
dealers in Italy.
d) To expand the Wabi B2B online business to
Germany. To execute the first B2B deal with an
Original Equipment Manufacturer or mobility player in
at least one country. To expand coches.com business
and platform to Portugal.
And in regard to the second block of digital incentive:
the consolidation of PagoNxt Core Perimeter.
The first block of thee Digital Incentive is structured
50% in Santander shares and 50% in options over
Santander shares, taking into account the fair value
of the option at the moment in which they are
granted. For Material Risk Takers subject to five
years deferrals, the Digital Incentive (shares and
options over shares) shall be delivered in thirds, on
the third, fourth and fifth anniversary from their
granting. For Material Risk Takers subject to three
years deferrals and employees not subject to
deferrals, delivery shall be done on the third
anniversary from their granting.
Any delivery of shares, either directly or via exercise
of options overs shares, will be subject generally to
the Group’s general malus & clawback provisions as
described in the Group’s remuneration policy and to
the continuity of the beneficiary within the Grupo
Santander. In this regard, the board may define
specific rules for non-Identified Staff.
Vested share options can be exercised until maturity,
with all options lapsing after ten years .
The total achievement for 2022 Digital Incentive
was 96.5%.
The second block of Digital Incentive is structures in
restricted stock units (RSUs) and premium priced
Options (PPOs) of PagoNxt, S.L. in a percentage
determined by the internal category of the
beneficiary. The total achievement for 2022 was
100%.
(iv) Digital
Transformation
Award (2023)
The board of directors approved the
2023 Digital
Transformation Incentive. It is a variable
remuneration scheme  which delivers
PagoNxt, S.L. RSUs and premium prices
options (PPOs), and is aimed at up to 50
employees (and limited to 15 million
euros) whose roles are considered key
to PagoNxt’s success.
With this program, the Group offers a
remuneration element which is
competitive with the remuneration
systems offered  by other market
operators who also compete for digital
talent.
And the performance conditions were focus on key
digital projects related with PagoNxt's main
businesses (Trade, Merchant and Payments) in its core
geographies.
This incentive  is structures in restricted stock units
(RSUs) and premium priced Options (PPOs) of
PagoNxt S.L. in a percentage determined by the
internal category of the beneficiary. The average
achievement for 2023 was 88%.
(iv) Digital
Transformation
Award (2024)
The board of directors approved the
2024 Digital
Transformation Incentive. It is a variable
remuneration scheme  which delivers
PagoNxt, S.L. RSUs, and is aimed at
approximately to 50
employees (and limited to 15 million
euros) whose roles are considered key
to PagoNxt’s success.
With this program, the Group offers a
remuneration element which is
competitive with the remuneration
systems offered  by other market
operators who also compete for digital
talent.
And the performance conditions were focus on key
digital projects related with PagoNxt's main
businesses (Trade, Merchant and Payments) in its core
geographies.
This incentive  is structures in restricted stock units
(RSUs) of PagoNxt S.L. in a percentage determined
by the internal category of the beneficiary. The
average achievement for 2024 was 77%.
150
iii. Fair value
The fair value of the performance share plans was
calculated as follows:
Deferred variable compensation plan linked to multi-
year objectives 2023 and 2024 :
The Group calculates at the grant date the fair value of
the plan based on the valuation report of an independent
expert, Willis Towers Watson. According to the design of
the plan for 2023 and 2024 and the levels of
achievement of similar plans in comparable entities, it
has been considered that the fair value is 70% .
43. Other general
administrative expenses
a) Breakdown
The detail of Other general administrative expenses in
the accompanying income statements for 2024 and
2023 is as follows:
EUR million
2024
2023
Technology and systems
761
718
Fixtures and supplies
124
113
Other administrative expenses
734
689
Technical reports
148
181
Advertising
98
108
Per diems and travel expenses
66
61
Surveillance and cash courier
services
39
33
Communications
33
31
Taxes other than income tax
61
79
Insurance premiums
19
14
Total
2,083
2,027
b) Technical reports and other
Technical reports includes the fees from the various
Group companies (detailed in the accompanying
appendices) for the services provided by their respective
auditors, the detail being as follows:
EUR million
2024A
2023A
Audit
120.1
117.5
Audit-related services
13.6
8.6
Tax services
0.9
1.6
All other
7.4
5.9
Total
142.0
133.6
A. Of those corresponding to Banco Santander, S.A. EUR 32.2 million,
EUR 3.6 million , EUR 0,1 million and EUR 1.1 million, respectively, as
of December 31, 2024 (EUR 32.2 million, EUR 2.8 million, EUR 0
million and EUR 2.5 million, respectively, as of December 31, 2023);
and Branches of Banco Santander, S.A., EUR 0.7 million, EUR 1.9
million, EUR 0 million and EUR 0 million, respectively, as of December
31, 2024 (EUR 0.7 million, EUR 0.1 million, EUR 0 million and EUR 0
million, respectively as of December 31, 2023).
The audit services and main non-audit services included
for each item in the above breakdown are detailed as
follows:
Audit services: audit of the individual and
consolidated financial statements of Banco
Santander and its subsidiaries (which PwC or another
network firm is the external auditor); audit of the
interim consolidated financial statements of Banco
Santander; integrated audits prepared in order to file
the Form 20-F  with the SEC  and the internal control
audits (SOx) for required Group's entities; limited
reviews of financial statements; and  regulatory
reports required to the external auditors on Group's
entities.
Audit-related services: issuance of comfort letters,
verification services of financial and non-financial
information required by regulators, and other
reviews of documentation to be submitted to
domestic or foreign authorities that, due to their
nature, are typically provided by the external auditor.
Tax services: tax compliance and advisory services
provided to Group companies mainly outside Spain,
which have no direct effect on the audited financial
statements and are permitted in accordance with the
applicable independence regulations.
Other services: agreed-upon procedure reports,
assurance reports and special reports performed
under the accepted profession's standards; as well as
other reports required by the regulators.
The 'Audit' heading includes the fees for the year's audit,
regardless of the date the audit was completed. Any
subsequent adjustments, which are not significant, and
for purposes of comparison, are shown in this note for
each year. The fees corresponding to the rest of the
services are shown by reference to when the audit
committee approved them.
The services commissioned from the Group's auditors
meet the independence requirements under applicable
European and Spanish law, the SEC rules and the Public
Company Accounting Oversight Board (PCAOB),
applicable to the Group, and they did not involve in any
case the performance of any work that is incompatible
with the auditor's role.
Lastly, the Group commissioned services from audit
firms other than PwC amounting to EUR 206.2 million in
2024 (EUR 174.1 million in 2023 ).
151
c) Number of branches
The number of offices according to their geographical
location at 31 December 2024 and 2023 is as follows:
Number of branches
Group
2024
2023
Spain
1,877
1,924
Group
6,134
6,594
8,011
8,518
Number of branches
Of which, Banco Santander
2024
2023
Spain
1,800
1,846
International
10
10
Total
1,810
1,856
152
44. Impairment or reversal of
the impairment of investments
in subsidiaries, joint ventures
and associates or non-financial
assets
The detail of ‘Impairment losses on other assets (net)’ in
the accompanying income statements for 2024 and
2023 is as follows:
EUR million
2024
2023
Investments in subsidiaries, joint
ventures or associates (note 13)
(237)
(1,047)
Non-financial assets (notes 15
and 16)
(3)
21
Total
(240)
(1,026)
45. Gains or losses on non-
financial assets and
investments, net
The detail of ‘Gains/(losses) on disposal of assets not
classified as non-current assets held for sale’ in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
2024
2023
On disposal of tangible assets
5
1
On disposal of investments in
subsidiaries, jointly controlled
entities and associates
214
5
Total
219
6
46. Gains or losses on non-
current assets held for sale not
classified as discontinued
operations
The detail of ‘Gains/(losses) on non-current assets held
for sale not classified as discontinued operations’ in the
accompanying income statements for 2024 and 2023 is
as follows:
EUR million
2024
2023
Impairment of non-current assets
held for sale (note 12)
(61)
(59)
Gain / (loss) on disposal
3
(40)
Total
(58)
(99)
153
47. Related parties
The parties related to Banco Santander are deemed to
include, in addition to its subsidiaries, associates and
jointly controlled entities, Banco Santander's key
management personnel (the members of its Board of
Directors and the executive vice presidents, together
with their close family members) and the entities over
which the key management personnel may exercise
significant influence or control.
Following is a detail of the transactions performed by
Banco Santander with its related parties at 31 December
2024 and 2023, distinguishing between subsidiaries,
joint venture entities and associated entities, members
of Banco Santander's board of directors, Banco
Santander's executive vice presidents, and other related
parties, Related party transactions were made on terms
equivalent to those that prevail in arm's-length
transactions or, when this was not the case, the related
compensation in kind was recognized.
EUR million
2024
Subsidiaries, joint
ventures and
associated entities
Members of the
Board of Directors A
Senior
Management
Other related
parties A
Assets
148,025
14
226
Equity instruments
100,142
Debt instruments
17,429
5
Loans and advances
30,454
14
221
From which: impaired financial assets
158
Others
Liabilities
21,703
9
7
292
Deposits credit institution and clients
20,558
9
7
292
Marketable debt securities
1,145
Income statement
10,181
4
Interest and similar income
1,998
9
Interest expense and similar charges
(544)
(5)
Interest from equity instruments
7,803
Gains / (Losses) on financial instruments and other
828
Fee and commission income
132
1
Fee and commission expense
(36)
(1)
Other
17,889
4
3
216
Contingent liabilities
7,796
3
2
64
Contingent commitments
10,093
1
1
20
Financial instruments - derivatives
132
A. Includes transactions carried out with both Banco Santander and with other entities of Grupo Santander .
154
EUR million
2023
Subsidiaries, joint
ventures and
associated entities
Members of the
board of directors A
Senior
Management
Other related
parties A
Assets
149,221
12
186
Equity instruments
99,576
Debt instruments
17,593
1
Loans and advances
32,052
12
185
From which: impaired financial assets
164
Liabilities
16,126
14
5
150
Deposits credit institution and clients
14,947
14
5
150
Marketable debt securities
1,179
Income statement
11,464
11
Interest and similar income
1,719
9
Interest expense and similar charges
(512)
(1)
Interest from equity instruments
9,179
Gains / (Losses) on financial instruments and other
754
Fee and commission income
108
3
Fee and commission expense
216
Other
17,889
3
2
1,094
Contingent liabilities
7,796
2
1
861
Contingent commitments
10,093
1
1
9
Financial instruments - derivatives
224
A. Includes transactions carried out with both Banco Santander and with other entities of Grupo Santander.
Additionally, the above-mentioned breakdown shows
pension insurance contracts with Grupo Santander
insurance companies amounting to EUR 186 million on
December 31 of 2024 (EUR 195 million on December 31
of 2023).
155
48. Fair value of financial
instruments
a) Detail
The following table summarises the fair values, at
the end of each of the years indicated, of the
financial assets and liabilities listed below,
classified according to the different valuation
methodologies used by the Bank to determine their
fair value:
EUR million
2024
2023
Published
price
quotations in
active
Markets
(Level 1)
Internal Models
(Level 2 and 3)
Total
Published
price
quotations in
active
Markets
(Level 1)
Internal Models
(Level 2 and 3)
Total
Financial assets held for trading
59,302
101,123
160,425
44,442
69,755
114,197
Non-trading financial assets mandatorily at
fair value through profit or loss
21
2,106
2,127
64
2,241
2,305
Financial assets designated at fair value
through profit or loss
4,826
4,826
5,806
5,806
Financial assets at fair value through other
comprehensive income
9,511
5,801
15,312
4,929
4,845
9,774
Hedging derivatives (assets)
1,917
1,917
1,102
1,102
Financial liabilities held for trading
26,037
93,112
119,149
18,126
77,926
96,052
Financial liabilities designated at fair value
through profit or loss
33,257
33,257
37,424
37,424
Hedging derivatives (liabilities)
2,516
2,516
3,099
3,099
Grupo Santander has developed a formal process for
the systematic valuation and management of financial
instruments, which has been implemented worldwide
across all the Group´s units. The governance scheme for
this process, applicable to the Bank, distributes
responsibilities between two independent divisions:
Treasury (development, marketing and daily
management of financial products) and Risk (on
a periodic basis, validation of pricing models and daily
risk certification of market data, computation of risk
metrics, new transaction approval policies,
management control  of market risk and
implementation of fair value adjustment policies).
The approval of new products follows a sequence of
steps (request, development, validation, integration in
corporate systems and quality assurance) before the
product is brought into production. This process ensures
that pricing systems have been properly reviewed and
are stable before they are used.
The following subsections set forth the most important
products and families of derivatives, and the related
valuation techniques and inputs, by asset class:
Fixed income and inflation
The fixed income asset class includes basic instruments
such as interest rate forwards, interest rate swaps and
cross currency swaps, which are valued using the net
present value of the estimated future cash flows
discounted taking into account basis (swap and cross
currency spreads) determined on the basis of the
payment frequency and currency of each leg of the
derivative. Vanilla options, including caps, floors and
swaptions, are priced using the Black-Scholes model,
which is one of the benchmark industry models. More
exotic derivatives are priced using more complex
models which are generally accepted as standard
across institutions.
156
These pricing models are fed with observable market
data such as deposit interest rates, futures rates, cross
currency swap and constant maturity swap rates, and
basis spreads, on the basis of which different yield
curves, depending on the payment frequency, and
discounting curves are calculated for each currency. In
the case of options, implied volatilities are also used as
model inputs. These volatilities are observable in the
market for cap and floor options and swaptions, and
interpolation and extrapolation of volatilities from the
quoted ranges are carried out using generally accepted
industry models. The pricing of more exotic derivatives
may require the use of non-observable data or
parameters, such as correlation (among interest rates
and cross-asset), mean reversion rates and prepayment
rates, which are usually defined from historical data or
through calibration.
Inflation-related assets include zero-coupon or year-
on-year inflation-linked bonds and swaps, valued with
the present value method using forward estimation and
discounting. Derivatives on inflation indices are priced
using standard or more complex internal models.
Valuation inputs of these models consider inflation-
linked swap spreads observable in the market and
estimations of inflation seasonality, on the basis of
which a forward inflation curve is calculated. Also,
implied volatilities taken from zero-coupon and year-
on-year inflation options are also inputs for the pricing
of more complex derivatives.
Equity and foreign exchange
The most important products in these asset classes are
forward and futures contracts; they also include vanilla,
listed and OTC (Over-The-Counter) derivatives on single
underlying assets and baskets of assets. Vanilla options
are priced using the standard Black-Scholes model and
more exotic derivatives involving forward returns,
average performance, or digital, barrier or callable
features are priced using generally accepted industry
models or internal models, as appropriate. For
derivatives on illiquid stocks, hedging takes into
account the liquidity constraints in models.
The inputs of equity models consider yield curves, spot
prices, dividends, asset funding costs (repo margin
spreads), implied volatilities, correlation among equity
stocks and indices, and cross-asset correlation. Implied
volatilities are obtained from market quotes of
European and American-style vanilla call and put
options. Various interpolation and extrapolation
techniques are used to obtain continuous volatility for
illiquid stocks. Dividends are usually estimated for the
mid and long term. Correlations are implied, when
possible, from market quotes of correlation-dependent
products. In all other cases, proxies are used for
correlations between benchmark underlyings or
correlations are obtained from historical data.
The inputs of foreign exchange models include the yield
curve for each currency, the spot foreign exchange rate,
the implied volatilities and the correlation among
assets of this class. Volatilities are obtained from
European call and put options which are quoted in
markets as of-the-money, risk reversal or butterfly
options. Illiquid currency pairs are usually handled by
using the data of the liquid pairs from which the illiquid
currency can be derived. For more exotic products,
unobservable model parameters may be estimated by
fitting to reference prices provided by other non-quoted
market sources.
Credit
The most common instrument in this asset class is the
credit default swap (CDS), which is used to hedge credit
exposure to third parties. In addition, models for first-
to-default (FTD), n-to-default (NTD) and single-tranche
collateralised debt obligation (CDO) products are also
available. These products are valued with standard
industry models, which estimate the probability of
default of a single issuer (for CDS) or the joint
probability of default of more than one issuer for FTD,
NTD and CDO.
Valuation inputs are the yield curve, the CDS spread
curve and the recovery rate. For indices and important
individual issuers, the CDS spread curve is obtained in
the market. For less liquid issuers, this spread curve is
estimated using proxies or other credit-dependent
instruments. Recovery rates are usually set to standard
values. For listed single-tranche CDO, the correlation of
joint default of several issuers is implied from the
market. For FTD, NTD and internal CDO, the correlation
is estimated from proxies or historical data when no
other option is available.
Valuation adjustment for counterparty risk or default
risk
The Credit valuation adjustment (CVA) is a valuation
adjustment to over the counter (OTC) derivatives as a
result of the risk associated with the credit exposure
assumed to each counterparty.
The CVA is calculated taking into account potential
exposure to each counterparty in each future period.
The CVA for a specific counterparty is equal to the sum
of the CVA for all the periods. The following inputs are
used to calculate the CVA:
Expected exposure: including for each transaction
the mark-to-market (MtM) value plus an add-on for
the potential future exposure for each period.
Mitigating factors such as collateral and netting
agreements are taken into account, as well as a
temporary impairment factor for derivatives with
interim payments.
157
Severity: percentage of final loss assumed in a
counterparty credit event/default.
Probability of default: for cases where there is no
market information (the CDS quoted spread curve,
etc.), proxies based on companies holding
exchange-listed CDS, in the same industry and with
the same external rating as the counterparty, are
used.
Discount factor curve.
The Debit Valuation Adjustment (DVA) is a valuation
adjustment similar to the CVA but, in this case, it arises
as a result of the Bank’s own risk assumed by its
counterparties in OTC derivatives.
The CVA at 31 December 2024, at a consolidated level,
amounted to EUR 272 million (resulting in a decrease of
7.2% compared to 31 December 2023) and DVA
amounted to EUR 317 million (resulting in a decrease of
3.9% compared to 31 December 2023). These
decreases are mainly due to the declines in the EUR and
USD interest rate markets, lower inflation and the
movements in credit markets whose spread levels have
reduced moderately compared to those of December
2023.
The CVA at 31 December 2023 amounted to EUR
293 million (resulting in a decrease of 16.5% compared
to 31 December 2022) and DVA amounted to EUR
330 million (resulting in a decrease of 9.3% compared
to 31 December 2022).
Regarding the Bank, At the end of December 2024,  CVA
amounted to EUR 180 million (EUR 177 million to 31
December 2023) and DVA amounted to EUR 134 million
(EUR 115 million to 31 December 2023). The increase is
mainly due to an increase in exposure from new
transactions , partially offset by the reduction in credit
spreads during the year.
In addition, the Group amounts the funding fair value
adjustment (FFVA) is calculated by applying future
market funding spreads to the expected future funding
exposure of any uncollateralised component of the OTC
derivative portfolio. This includes the uncollateralised
component of collateralised derivatives in addition to
derivatives that are fully uncollateralised. The expected
future funding exposure is calculated by a simulation
methodology, where available. The FFVA impact is not
material for the consolidated annual accounts as of 31
December 2024 and 2023.
During 2024, the Group has continued to apply the
criteria for classifying financial instruments within the
levels of the fair value hierarchy established to comply
with regulatory expectations. These criteria, based on
information from the price contributors and real market
transactions, represent a significant reduction in the use
of expert judgement to determine observability and
allow the measurement of the significance of non-
observable valuation inputs based on objective criteria.
There has been increase in the instruments classified as
Level 3, especially during the last quarter of the year.
This increase has been due to increases in the portfolio
due to new operations, with no significant
reclassifications having been detected due to changes in
the market observability conditions of the valuation
inputs for the rest of the positions. The main increases
include long-term repo/reverse repo operations,
structured notes and short-term financing operations
for which there is no observable market price based on
the criteria used. These increases have been only
partially offset by some non-material reclassifications
in derivatives and energy positions due to access to new
sources of observability and the sale of certain debt
instruments.
In 2024, the amount reclassified to Level 3 by Banco
Santander is EUR 754 million (EUR 1,232 million in
2023).
Valuation adjustments due to model risk
The valuation models described above do not involve a
significant level of subjectivity, since they can be
adjusted and recalibrated, where appropriate, through
internal calculation of the fair value and subsequent
comparison with the related actively traded price.
However, valuation adjustments may be necessary
when market quoted prices are not available for
comparison purposes.
The sources of risk are associated with uncertain model
parameters, illiquid underlying issuers, and poor quality
market data or missing risk factors (sometimes the best
available option is to use limited models with
controllable risk). In these situations, the Group and the
Bank calculate and apply valuation adjustments in
accordance with common industry practice. The main
sources of model risk are described below:
In the interest rate markets, the sources of model
risk include interest rate indexes correlations, basis
spread modelling, the risk of calibrating model
parameters and the treatment of near-zero or
negative interest rates. Other sources of risk arise
from the estimation of market data, such as
volatilities or yield curves, whether used for
estimation or cash flow discounting purposes.
In the stock markets, the sources of model risk
include forward skew modelling, the impact of
stochastic interest rates, correlation and multi-curve
modelling. Other sources of risk arise from
managing hedges of digital callable and barrier
option payments. Also worthy of consideration as
sources of risk are the estimation of market data
such as dividends and correlation for quanto and
composite basket options.
158
For specific financial instruments relating to home
mortgage loans secured by financial institutions in
the UK (which are regulated and partially financed
by the Government) and property asset derivatives,
the main input is the Halifax House Price Index
(HPI). In these cases, risk assumptions include
estimations of the future growth and the volatility
of the HPI, the mortality rate and the implied credit
spreads.
Inflation markets are exposed to model risk
resulting from uncertainty around modelling the
correlation structure among various Consumer Price
Index (CPI) rates. Another source of risk may arise
from the bid-offer spread of inflation-linked swaps.
The currency markets are exposed to model risk
resulting from forward skew modelling and the
impact of stochastic interest rate and correlation
modelling for multi-asset instruments. Risk may
also arise from market data, due to the existence of
specific illiquid foreign exchange pairs.
The most important source of model risk for credit
derivatives relates to the estimation of the
correlation between the probabilities of default of
different underlying issuers. For illiquid underlying
issuers, the CDS spread may not be well defined.
Set forth below are the financial instruments of Grupo
Santander at fair value whose measurement was based
on internal models (levels 2 and 3) at 31 December
2024 and 2023 :
159
EUR million
Fair values calculated
using internal models at
2024 A
Level 2
Level 3
Valuation techniques
Main assumptions
ASSETS
163,941
15,319
Financial assets held for trading
138,176
3,930
Central banksB
12,966
Present value method
Yield curves, FX market prices
Credit institutionsB
26,546
769
Present value method
Yield curves, FX market prices
CustomersB
24,602
1,801
Present value method
Yield curves, FX market prices
Debt and equity instruments
11,115
413
Present value method
Yield curves, FX market prices
Derivatives
62,947
947
Swaps
47,519
556
Present value method,
Gaussian Copulac
Yield curves, FX market prices, HPI,
Basis, Liquidity
Exchange rate options
1,583
2
Black-Scholes Model
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate options
1,879
30
Black's Model, multifactorial
advanced models interest rate
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate futures
1,445
Present value method
Yield curves, FX market prices
Index and securities options
465
241
Black's Model, multifactorial
advanced models interest rate
Yield curves, Volatility surfaces, FX
& EQ market prices, Dividends,  
Liquidity
Other
10,056
118
Present value method,
Advanced stochastic volatility
models and other
Yield curves, Volatility surfaces, FX
and EQ market prices, Dividends,
Correlation, HPI, Credit, Others
Hedging derivatives
5,652
20
Swaps
5,390
20
Present value method
Yield curves, FX market prices,
Basis
Interest rate options
2
Black's Model
Yield curves, FX market prices,
Volatility surfaces
Other
260
Present value method,
Advanced stochastic volatility
models and other
Yield curves, Volatility surfaces, FX
market prices, Credit, Liquidity,
Others
Non-trading financial assets
mandatorily at fair value through
profit or loss
1,505
2,588
Equity instruments
763
1,841
Present value method
Market price, Interest rates curves,
Dividends and Others
Debt securities
205
242
Present value method
Yield curves
Loans and receivables
537
505
Present value method, swap
asset model & CDS
Yield curves and Credit curves
Financial assets designated at fair
value through profit or loss
5,065
106
Credit institutions
408
Present value method
Yield curves, FX market prices
CustomersC
4,590
20
Present value method
Yield curves, FX market prices, HPI
Debt securities
67
86
Present value method
Yield curves, FX market prices
Financial assets at fair value through
other comprehensive income
13,543
8,675
Equity instruments
5
375
Present value method
Market price, Yield curves,
Dividends and Others
Debt securities
9,644
1,047
Present value method
Yield curves, FX market prices
Loans and receivables
3,894
7,253
Present value method
Yield curves, FX market prices and
Credit curves
160
EUR million
Fair values calculated
using internal models at
2024 A
Level 2
Level 3
Valuation techniques
Main assumptions
LIABILITIES
179,766
1,352
Financial liabilities held for trading
121,243
934
Central banksB
13,300
Present value method
FX market prices, Yield curves
Credit institutionsB
26,284
Present value method
FX market prices, Yield curves
Customers
18,984
Present value method
FX market prices, Yield curves
Derivatives
56,205
934
Swaps
41,283
479
Present value method, Gaussian
Copulac
Yield curves, FX market prices,
Basis, Liquidity, HPI
Exchange rate options
1,057
Black-Scholes Model
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate options
2,295
79
Black's Model, multifactorial
advanced models interest rate
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Index and securities options
1,160
294
Black-Scholes model
Yield curves, FX market prices
Futures on interest rate and variable
income
1,276
Present value method
Yield curves, Volatility surfaces, FX
& EQ market prices, Dividends,
Correlation, Liquidity, HPI
Other
9,134
82
Present value method, Advanced
stochastic volatility models
Yield curves, Volatility surfaces, FX
& EQ market prices, Dividends,
Correlation, Liquidity, HPI, Credit,
Others
Short positions
6,470
Present value method
Yield curves ,FX & EQ market prices,
Equity
Hedging derivatives
4,740
12
Swaps
4,618
12
Present value method
Yield curves ,FX & EQ market prices,
Basis
Interest rate options
3
Black's Model
Yield curves , Volatility surfaces, FX
market prices and Liquidity
Other
119
Present value method, Advanced
stochastic volatility models and
other
Yield curves , Volatility surfaces, FX
market prices, Credit, Liquidity,
Other
Financial liabilities designated at fair
value through profit or lossD
36,200
160
Present value method
Yield curves, FX market prices
Liabilities under insurance contracts
17,583
246
Present Value Method with
actuarial techniques
Mortality tables and interest rate
curves
A. Level 2 internal models use data based on observable market parameters, while level 3 internal models use significant non-observable inputs in market
data.
B. Includes mainly short-term loans/deposits and repurchase/reverse repurchase agreements with corporate customers (mainly brokerage and investment
companies).
C. Includes, mainly, structured loans to corporate clients.
D. It mainly includes short-term deposits that are managed based on their fair value.
161
EUR million
Fair values calculated
using internal models at
2023A
Level 2
Level 3
Valuation techniques
ASSETS
133,874
10,351
Financial assets held for trading
106,993
2,086
Central banksB
17,717
Present value method
Credit institutionsB
14,061
Present Value method
CustomersB
11,418
24
Present Value method
Debt and equity instruments
8,683
915
Present Value method
Derivatives
55,114
1,147
Swaps
44,987
577
Present Value method, Gaussian Copula
Exchange rate options
836
9
Black-Scholes Model
Interest rate options
2,210
153
Black's Model, advanced multifactor interest rate
models
Interest rate futures
33
Present Value method
Index and securities options
126
235
Black's Model, advanced multifactor interest rate
models
Other
6,922
173
Present Value method, Advanced stochastic volatility
models and other
Hedging derivatives
5,297
Swaps
4,665
Present Value method
Interest rate options
2
Black’s Model
Other
630
Present Value method, Advanced stochastic volatility
models and other
Non-trading financial assets mandatorily at
fair value through profit or loss
2,050
2,095
Equity instruments
815
1,495
Present Value method
Debt securities issued
539
313
Present Value method
Loans and receivables
696
287
Present Value method, swap asset model & CDS
Financial assets designated at fair value
through profit or loss
6,846
181
Credit institutions
459
Present Value method
CustomersC
6,189
31
Present Value method
Debt securities
198
150
Present Value method
Financial assets  at fair value through other
comprehensive  income
12,688
5,989
Equity instruments
5
492
Present Value method
Debt securities
9,638
559
Present Value method
Loans and receivables
3,045
4,938
Present Value method
162
EUR million
Fair values calculated
using internal models at
2023A
Level 2
Level 3
Valuation techniques
LIABILITIES
166,542
1,227
Financial liabilities held for trading
101,103
869
Central banksB
7,808
Present Value method
Credit institutionsB
17,862
Present Value method
CustomersB
19,837
Present Value method
Derivatives
49,380
869
Swaps
39,395
388
Present Value method, Gaussian Copula
Exchange rate options
549
8
Black-Scholes Model
Interest rate options
2,207
139
Black's Model, advanced multifactor interest
rate models
Index and securities options
466
187
Black's Model, advanced multifactor interest
rate models
Interest rate and equity futures
101
Present Value method
Other
6,662
147
Present Value method, Advanced stochastic
volatility models and other
Short positions
6,216
Present Value method
Hedging derivatives
7,650
6
Swaps
6,866
6
Present Value method
Other
783
Present Value method, Advanced stochastic
volatility models and other
Financial liabilities designated at fair value
through profit or loss D
40,313
29
Present Value method
Liabilities under insurance contractsE
17,476
323
Present Value method with actuarial
techniques
A. Level 2 internal models use data based on observable market parameters, while level 3 internal models use significant non-observable inputs in market
data.
B. Includes mainly short-term loans/deposits and repurchase/reverse repurchase with corporate customers (mainly brokerage and investment companies).
C. Includes, mainly, structured loans to corporate clients.
D. Includes, mainly, short-term deposits that are managed based on their fair value
163
The same information from the previous table, but referred to Banco Santander, S.A., is presented below:
EUR million
Fair values calculated using
internal models at
2024A
Level 2
Level 3
Valuation techniques
Main assumptions
ASSETS
106,339
9,434
Financial assets held for trading
97,361
3,762
Central banksB
1,239
Present value method
Yield curves, FX market prices
Credit institutionsB
22,659
768
Present value method
Yield curves, FX market prices
CustomersB
21,768
1,800
Present value method
Yield curves, FX market prices
Debt and equity instruments
323
259
Present value method
Yield curves, FX market prices
Derivatives
51,372
935
Swaps
38,847
688
Present value method, Gaussian
Copula
Yield curves, FX market prices, HPI,
Basis, Liquidity
Exchange rate options
8,247
9
Black-Scholes Model
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate options
1,949
37
Black’s Model, multifactorial
advanced models interest rate
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate futures
1,045
Present value method
Yield curves, FX market prices
Index and securities options
277
144
Present value method, Advanced
stochastic volatility models and
other
Yield curves, Volatility surfaces, FX
& EQ market prices, Dividends, 
Liquidity
Other
1,007
57
Present value method, Advanced
stochastic volatility models and
other
Yield curves, Volatility surfaces, FX
and EQ market prices, Dividends,
Correlation, HPI, Credit, Others
Hedging derivatives
1,889
28
Swaps
1,837
28
Present value method
Yield curves, FX market prices,
Basis
Exchange rate options
2
Black-Scholes Model
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate options
50
Black´s Model
Yield curves, FX market prices,
Volatility surfaces
Non-trading financial assets
mandatorily at fair value through
profit or loss
1,125
981
Equity instruments
32
938
Present value method
Market price, Interest rates curves,
Dividends and Others
Debt securities
161
43
Present value method
Yield curves
Loans and receivables
932
Present value method
Yield and credit curves
Financial assets designated at fair
value through profit or loss
4,826
Credit institutions
580
Present value method
 Interest rates curves, FX market
prices
CustomersC
4,246
Present value method
 Interest rates curves, FX market
prices, HPI
Financial assets at fair value through
other comprehensive incomeD
1,138
4,663
Equity instruments
88
Present value method
Market price, Interest rates curves,
Dividends and Others
Debt securities
12
506
Present value method
Interest rates curves, FX market
prices
Loans and receivables
1,126
4,069
Present value method
Interest and credit curves, FX
market prices
164
EUR million
Fair values calculated using
internal models at
2024A
Level 2
Level 3
Valuation techniques
Main assumptions
LIABILITIES
127,590
1,295
Financial liabilities held for trading
92,064
1,048
Central banksB
9,122
Present value method
 Interest rates curves, FX market
prices
Credit institutionsB
24,884
Present value method
 Interest rates curves, FX market
prices
Customers
13,503
Present value method
 Interest rates curves, FX market
prices
Derivatives
44,555
1,048
Present value method, Gaussian
Copula, Black-Scholes Model, ,
multifactorial advanced models
interest rate, advanced stochastic
volatility models and other
Yield curves, Volatility surfaces, FX
and EQ market prices, Dividends,
Correlation, HPI, Credit, Others
Swaps
31,589
654
Present value method, Gaussian
Copula
Yield curves, FX market prices,
Basis, Liquidity, HPI
Exchange rate options
7,584
Black-Scholes Model
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Index and securities options
2,243
85
Black's Model, multifactorial
advanced models interest rate
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate options
1,036
232
Black-Scholes Model
Yield curves, FX market prices,
Volatility surfaces, Liquidity
Futures on interest rate and variable
income
697
Present value method
Yield curves, Volatility surfaces, FX
& EQ market prices, Dividends,
Correlation, Liquidity, HPI
Other
1,406
77
Present value method, Advanced
stochastic volatility models
Yield curves, Volatility surfaces, FX
& EQ market prices, Dividends,
Correlation, Liquidity, HPI, Credit,
Others
Hedging derivatives
2,504
12
Swaps
2,449
11
Present value method
Yield curves ,FX & EQ market prices,
Basis
Exchange rate options
Black-Scholes Model
Yield curves, Volatility surfaces, FX
market prices, Liquidity
Interest rate options
55
1
Black's Model
Yield curves , Volatility surfaces, FX
market prices, Liquidity
Other
Present value method, Advanced
stochastic volatility models and
other
Yield curves , Volatility surfaces, FX
market prices, Credit, Liquidity,
Other
Financial liabilities designated at fair
value through profit or loss D
33,022
235
Present value method 
Yield curves, FX market prices
    Central banks
1,774
Present value method
Yield curves, FX market prices
    Credit institutions
2,107
Present value method
Yield curves, FX market prices
    Customers
29,141
235
Present value method
Yield curves, FX market prices
Liabilities under insurance contracts
Present Value Method with
actuarial techniques
Mortality tables and interest rate
curves
A. Level 2 internal models use data based on observable market
parameters, while level 3 internal models use significant non-
observable inputs in market data.
B. Includes mainly short-term loans/deposits and repurchase/reverse
repurchase with corporate customers (mainly brokerage and
investment companies). 
C. Includes, mainly, structured loans to corporate clients.
D. Includes, mainly, short-term deposits that are managed based on
their fair value.
165
EUR million
Fair values calculated using
internal models at
2023A
Level 2
Level 3
Valuation techniques
ASSETS
77,096
6,653
Financial assets held for trading
68,331
1,424
Central banksB
1,146
Present value method
Credit institutions B
10,755
Present value method
CustomersB
10,785
24
Present value method
Debt and equity instruments
231
366
Present value method
Derivatives
45,414
1,034
Swaps
36,461
861
Present value method, Gaussian Copula
Exchange rate options
5,826
10
Black-Scholes Model
Interest rate options
1,911
151
Black’s Model, multifactorial advanced models interest
rate
Interest rate futures
666
Present value method
Index and securities options
172
12
Present value method, Advanced stochastic volatility
models and other
Other
378
Present value method, Advanced stochastic volatility
models and other
Hedging derivatives
1,093
9
Swaps
1,034
9
Present value method
Exchange rate options
57
Black-Scholes Model
Interest rate options
2
Black´s Model
Non-trading financial assets mandatorily at fair value
through profit or loss
1,556
685
Equity instruments
41
574
Present value method
Debt securities
487
93
Present value method
Loans and receivables
1028
18
Present value method
Financial assets designated at fair value through profit
or loss
5,603
203
Credit institutions
701
Present value method
Customers
4,902
203
Present value method
Financial assets at fair value through other
comprehensive incomeD
513
4,332
Equity instruments
252
Present value method
Debt securities
224
34
Present value method
Loans and receivables
289
4,046
Present value method
166
EUR million
Fair values calculated using internal models
at
2023A
Level 2
Level 3
Valuation techniques
LIABILITIES
117,217
1,232
Financial liabilities held for trading
77,000
926
Central banks B
5,453
Present value method
Credit institutions B
17,548
Present value method
Customers
13,834
Present value method
Derivatives
40,165
926
Present value method, Gaussian Copula, Black-
Scholes Model, , multifactorial advanced models
interest rate, advanced stochastic volatility models
and other
Swaps
30,582
593
Present value method, Gaussian Copula
Exchange rate options
5,576
14
Black-Scholes Model
Index and securities options
2,463
136
Black's Model, advanced multifactor interest rate
models
Interest  rate options
666
39
Black-Scholes Model
Futures on interest rate and variable income
388
Present value method
Other
490
144
Present value method, Advanced stochastic
volatility models
Hedging derivatives
3,093
6
Swaps
2,628
6
Present value method
Exchange rate options
464
Black-Scholes Model
Interest rate options
1
Black's Model
Other
Present value method, Advanced stochastic
volatility models and other
Financial liabilities designated at fair value
through profit or loss D
37,124
300
Present value method 
    Central banks
1,209
Present value method
    Credit institutions
1,872
Present value method
    Customers
34,043
300
Present value method
Liabilities under insurance contracts
Present Value Method with actuarial techniques
A. Level 2 internal models use data based on observable market parameters, while level 3 internal models use significant non-observable inputs in market
data.
B. Includes mainly short-term loans/deposits and repurchase/reverse repurchase with corporate customers (mainly brokerage and investment companies).
C. Includes, mainly, structured loans to corporate clients.
D. Includes, mainly, short-term deposits that are managed based on their fair value
167
b) Financial Instruments (level 3)
Financial Instruments (level 3)
Set forth below are the Group and the Bank´s main
financial instruments measured using unobservable
market data as significant inputs of the internal models
(level 3):
HTC&S (Held to collect and sale) syndicated loans
classified in the fair value category with changes in
other comprehensive income, where the cost of
liquidity is not directly observable in the market, as
well as the prepayment option in favour of the
borrower.
Illiquid equity in non-trading portfolios, classified at
fair value through profit or loss and at fair value
through equity.
Instruments in Santander UK’s portfolio (loans, debt
securities and derivatives) linked to the House Price
Index (HPI). Even if the valuation techniques used for
these instruments may be the same as those used to
value similar products (present value in the case of
loans and debt securities, and the Black-Scholes
model for derivatives), the main factors used in the
valuation of these instruments are the HPI spot rate,
the growth and volatility thereof, and the mortality
rates, which are not always observable in the market
and, accordingly, these instruments are considered
illiquid.
Callable interest rate derivatives (Bermudan-style
options) where the main unobservable input is mean
reversion of interest rates.
Trading derivatives on interest rates, taking as an
underlying asset titling and with the amortization
rate (CPR, Conditional prepayment rate) as
unobservable main entry.
Derivatives from trading on inflation in Spain, where
volatility is not observable in the market.
Equity volatility derivatives, specifically indices and
equities, where volatility is not observable in the
long term.
Derivatives on long-term interest rate and FX in
some units (mainly South America) where for certain
underlyings it is not possible to demonstrate
observability to these terms.
Debt instruments referenced to certain illiquid
interest rates, for which there is no reasonable
market observability.
The measurements obtained using the internal models
might have been different if other methods or
assumptions had been used with respect to interest rate
risk, to credit risk, market risk and foreign currency risk
spreads, or to their related correlations and volatilities.
Nevertheless, the Banco Santander directors consider
that the fair value of the financial assets and liabilities
recognised in the balance sheet and the gains and losses
arising from these financial instruments are reasonable.
The net amount recorded in the results of 2024 the
financial year derived from valuation models whose
significant inputs are unobservable market data (Level 3)
amounts to a profit of EUR 471 million (of which EUR 14
million are losses already realized and EUR 485 million
correspond to profits from the valuation of operations in
force at the end of the year). In 2023 the net amount
recorded in the results was a profit of EUR 210 million.
The table below shows the effect, at 31 December  2024
and 2023 on the fair value of the main financial
instruments classified as level 3 of a reasonable change
in the assumptions used in the valuation. This effect was
determined by applying the probable valuation ranges of
the main unobservable inputs detailed in the following
table:
168
2024
Portfolio/Instrument
Valuation technique
Main unobservable inputs
Range
Weighted average
Impacts (EUR million)
(Level 3)
Unfavourable
scenario
Favourable
scenario
Financial assets held for trading
Loans and advances to customers
Repos/Reverse repos
Other
Long-term repo spread
n.a.
n.a.
(0.08)
Debt securities
Corporate debt
Discounted Cash Flows
Credit spread
0% - 10%
5.01%
(1.90)
1.90
Government debt
Discounted Cash Flows
Discount curve
0% - 8%
3.99%
(7.77)
7.72
Derivatives
CCS
Forward estimation
Interest rate
(6)bps - 6bps
0.40pb
(0.90)
1.03
CDS
Credit default models
Illiquid credit default spread curves
100bps - 200bps
149.14pb
(0.14)
0.14
EQ Options
EQ option pricing model
Volatility
0% - 70%
44.39%
(0.51)
0.89
EQ Options
Local volatility
Volatility
10% - 90%
50.00%
(1.26)
1.26
FX Options
FX option pricing model
Volatility
0% - 40%
20.81%
(0.55)
0.59
Inflation Derivatives
Asset Swap model
Inflation Swap Rate
2% - 8%
4.18%
(0.28)
0.16
IR Options
IR option pricing model
Volatility
0.4% - 32.2%
18.86%
(0.29)
0.41
IRS
Others
Others
5% - n.a.
n.a.
(1.25)
IRS
Discounted Cash Flows
Credit spread
2.6% - 8.3%
5.60%
(1.97)
2.18
IRS
Discounted Cash Flows
Swap rate
9.4% - 9.8%
9.60%
(1.01)
0.95
IRS
Forward estimation
Interest rate
(5.2)bps - 5.2bps
0.09pb
(0.03)
0.03
IRS
Prepayment modelling
Prepayment rate
2.5% - 9.0%
8.92%
0.05
Property derivatives
Option pricing model
Growth rate
(5)% - 5%
(3.92)
3.92
Securitisation Swap
Discounted Cash Flows
Constant prepayment rates
(22.30)% - 27.20%
2.47%
(4.95)
4.95
Structured notes
Price based
Price
(10)% - 10%
(1.53)
1.53
Financial assets designated at fair
value through profit or loss
Loans and advances to customers
Loans
Discounted Cash Flows
Credit spreads
0.1% - 3%
1.55%
(0.21)
0.21
Mortgage portfolio
Black Scholes model
Growth rate
(5)%- 5%
0.00%
(0.23)
0.23
Debt securities
Other debt securities
Others
Inflation Swap Rate
0% - 8%
3.89%
(4.48)
4.25
Non-trading financial assets
mandatorily at fair value through
profit or loss
Debt securities
Property securities
Probability weighting
Growth rate
(5)% - 5%
0.00%
(0.35)
0.35
Equity instruments
Equities
Price Based
Price
90% - 110%
100.00%
(149.49)
149.49
169
2024
Portfolio/Instrument
Valuation technique
Main unobservable inputs
Range
Weighted average
Impacts (EUR million)
(Level 3)
Unfavourable
scenario
Favourable
scenario
Financial assets at fair value
through other comprehensive
income
Loans and advances to customers
Loans
Discounted Cash Flows
Credit spread
n.a.
n.a.
(20.80)
Loans
Discounted Cash Flows
Interest rate curve
4.6% - 9.0%
6.80%
(0.68)
0.68
Loans
Discounted Cash Flows
Margin of a reference portfolio
(1)bp - 1bp
0bp
(20.30)
20.30
Loans
Forward estimation
Credit spread
167.7bps - 365.8bps
167.74pb
(3.46)
Loans
Market price
Market price
(10)% - 20%
0.00%
(5.02)
2.51
Debt securities
Corporate debt
Discounted Cash Flows
Margin of a reference portfolio
(1)% - 1%
0.00%
(0.09)
0.09
Government debt
Discounted Cash Flows
Interest rate
0% - 2%
0.99%
Equity instruments
Equities
Price Based
Price
90% - 110%
100.00%
(49.24)
49.24
Financial liabilities held for
trading
Derivatives
Cap&Floor
Volatility option model
Volatility
10% - 90%
39.03%
(0.45)
0.25
CMS
Discounted Cash Flows
Volatility
10% - 90%
47.66%
FX Options
Volatility option model
Volatility
10% - 90%
28.09%
(0.45)
0.13
IRS
Discounted Cash Flows
Inflation Swap Rate
10% - 90%
39.03%
(0.45)
0.25
Swaptions
Volatility option model
Volatility
10% - 90%
35.55%
(0.21)
0.10
1. For each instrument, the valuation technique, the unobservable inputs are shown in the 'Main observable inputs' column under probable scenarios, variation range, average value and impact resulting from
valuing the position in the established maximum and minimum range.
2. The breakdown of impacts is shown by type of instrument and unobservable inputs.
3. The estimation of the range of variation of the unobservable inputs has been carried out taking into account plausible movements of said parameters depending on the type of instrument.
4. Zero impacts from fully hedged or back-to-back transactions have not been included in this exercise.
170
2023
Portfolio/
Instrument
Valuation technique
Main unobservable inputs
Range
Weighted
average
Impacts (EUR million)
(Level 3)
Unfavourable
scenario
Favourable
scenario
Financial assets held for trading
Debt securities
Corporate debt
Discounted Cash Flows
Credit spread
0% - 20%
10.07%
(1.38)
1.40
Corporate debt
Price based
Market price
85% - 115%
100.00%
Government debt
Discounted Cash Flows
Discount curve
0% - 10%
4.92%
(8.34)
8.07
Derivatives
CCS
Discounted Cash Flows
Interest rate
(0.7)% - 0.7%
0.00%
CCS
Forward estimation
Interest rate
(4)bps - 4bps
0.42bps
(0.06)
0.07
CDS
Discounted Cash flows
Credit Spread
14.9bps - 42.1bps
21.99bps
(0.05)
0.02
EQ Options
EQ option pricing model
Volatility
0% - 90%
61.30%
(0.23)
0.48
EQ Options
Local volatility
Volatility
10% - 90%
50.00%
(1.05)
1.05
FRAs
Asset Swap model
Interest rate
0% - 6%
2.71%
(1.16)
0.95
Fx Swap
Others
Others
n.a.
n.a
(1.37)
1.37
Inflation Derivatives
Asset Swap model
Inflation Swap Rate
0% - 10%
3.41%
(0.21)
0.11
Inflation Derivatives
Volatility option model
Volatility
0% - 40%
17.37%
(0.14)
0.11
IR Options
IR option pricing model
Volatility
0% -60%
35.82%
(0.30)
0.44
IRS
Asset Swap model
Interest rate
0% - 15%
9.20%
(0.05)
0.08
IRS
Discounted Cash Flows
Credit spread
1.25% - 6.29%
3.89%
(2.25)
2.47
IRS
Discounted Cash Flows
Swap rate
8.6% - 9.1%
8.84%
(0.02)
0.03
IRS
Forward estimation
Interest rate
(6)bps - 6bps
0.13bps
(0.04)
0.04
IRS
Others
Others
5% - n.a.
n.a
(11.58)
IRS
Prepayment modelling
Prepayment rate
2.5% - 6.2%
4.17%
(0.06)
0.05
Others
Forward estimation
Price
0% -2%
0.62%
(0.53)
0.24
Property derivatives
Option pricing model
Growth rate
(5)% - 5%
0.00%
(5.75)
5.75
Financial assets designated at fair
value through profit or loss
Loans and advances to customers
Loans
Discounted Cash Flows
Credit spreads
0.1% - 2%
1.05%
(0.18)
0.18
Mortgage portfolio
Black Scholes model
Growth rate
(5)% - 5%
0.00%
(0.8)
0.8
Debt securities
Other debt securities
Others
Inflation Swap Rate
0% - 10%
4.74%
(4.25)
3.83
171
2023
Portfolio/
Instrument
Valuation technique
Main unobservable inputs
Range
Weighted
average
Impacts (EUR million)
(Level 3)
Unfavourable
scenario
Favourable
scenario
Non-trading financial assets
mandatorily at fair value through
profit or loss
Corporate debt
Discounted Cash Flows
Margin of a reference portfolio
(1)bp - 1bp
0.01pbs
(0.33)
0.33
Property securities
Probability weighting
Growth rate
(5)% - 5%
0.00%
(0.68)
0.68
Equity instruments
Equities
Price Based
Price
90% - 110%
100.00%
(126.87)
126.87
Financial assets at fair value
through other comprehensive
income
Loans and advances to customers
Loans
Discounted Cash Flows
Credit spread
n.a.
n.a
(24.10)
Loans
Discounted Cash Flows
Interest rate curve
0.8% - 1.0%
0.88%
(0.08)
0.08
Loans
Discounted Cash Flows
Margin of a reference portfolio
(1)bp - 1bp
0bp
(17.51)
17.51
Loans
Forward estimation
Credit spread
2.56% - 3.4%
2.56%
(0.49)
Debt securities
Government debt
Discounted Cash Flows
Interest rate
(0.4)% -  1.6%
0.63%
(0.01)
0.01
Equity instruments
Equities
Price Based
Price
90% - 110%
100.00%
(70.04)
70.04
Financial liabilities held for
trading
Derivatives
Cap&Floor
Volatility option model
Volatility
10% - 90%
40.73%
(0.29)
0.18
Financial liabilities designated at
fair value through profit or loss
Loans and advances to customers
Repos/Reverse repos
Others
Long-term repo spread
n.a.
n.a.
(0.13)
1. For each instrument, the valuation technique, the unobservable inputs are shown in the 'Main observable inputs' column under probable scenarios, variation range, average value and impact resulting from valuing the
position in the established maximum and minimum range.
2. The breakdown of impacts is shown by type of instrument and unobservable inputs.
3. The estimation of the range of variation of the unobservable inputs has been carried out taking into account plausible movements of said parameters depending on the type of instrument.
4. Zero impacts from fully hedged or back-to-back transactions have not been included in this exercise.
172
Lastly, the changes in the financial instruments classified as Level 3, at Grupo Santander, in 2024 and 2023:
01/01/2024
Changes
31/12/2024
EUR million
Fair value
calculated using
internal models
(Level 3)
Purchases/
Issuances
Sales/
Settlements
Changes in
fair value
recognised
in profit or
loss
Changes in
fair value
recognised
in equity
Level
reclassifications
Other
Fair value
calculated
using
internal
models
(level 3)
Financial assets held for trading
2,086
3,205
(813)
302
(715)
(135)
3,930
Customers
24
1,808
(24)
(7)
1,801
Debt securities
914
355
(384)
(39)
(377)
(56)
413
Equity instruments
1
(1)
Trading derivatives
1,147
272
(405)
350
(338)
(79)
947
Swaps
577
184
(278)
186
(152)
39
556
Exchange rate options
9
(1)
(6)
2
Interest rate options
153
13
(42)
(20)
(74)
30
Index and securities options
235
42
(44)
128
(106)
(14)
241
Other
173
33
(40)
56
(104)
118
Financial assets at fair value through profit or loss
181
417
(300)
13
(201)
(4)
106
Loans and advances to customers
31
(5)
(23)
17
20
Debt securities
150
417
(300)
18
(178)
(21)
86
Non-trading financial assets mandatorily at fair value through profit or loss
2,095
719
(349)
73
132
(82)
2,588
Customers
287
390
(128)
(31)
41
(54)
505
Debt instruments
313
4
(96)
10
11
242
Equity instruments
1,495
325
(125)
94
80
(28)
1,841
Financial assets at fair value through other comprehensive income
5,989
6,707
(3,781)
(136)
6
(110)
8,675
Loans and advances
4,938
5,962
(3,685)
43
(5)
7,253
Debt securities
559
743
(81)
(74)
6
(106)
1,047
Equity instruments
492
2
(15)
(105)
1
375
TOTAL ASSETS
10,351
11,048
(5,243)
403
(136)
(779)
(325)
15,319
Financial liabilities held for trading
869
472
(200)
(95)
(266)
154
934
Trading derivatives
869
472
(200)
(95)
(266)
154
934
Swaps
388
371
(20)
(205)
(105)
50
479
Exchange rate options
8
(5)
(3)
Interest rate options
139
(54)
3
(10)
1
79
Index and securities options
187
54
(14)
113
(40)
(6)
294
Others
147
47
(107)
(6)
(108)
109
82
Hedging derivatives (Liabilities)
6
6
12
Swaps
6
6
12
Financial liabilities designated at fair value through profit or loss
29
41
(5)
1
94
160
173
Liabilities under insurance contracts
323
(26)
(51)
246
TOTAL LIABILITIES
1,227
513
(205)
(120)
(172)
109
1,352
174
01/01/23
Changes
31/12/23
EUR million
Fair value
calculated
using
internal
models
(level 3)
Purchases
/Issuances
Sales/
Settlements
Changes in
fair value
recognized
in profit or
loss
Changes in
fair value
recognized
in equity
Level
reclassifications
Other
Fair value
calculated
using
internal
models
(level 3)
Financial assets held for trading
383
496
(149)
194
1,162
2,086
Debt securities
42
126
(63)
30
773
6
914
Equity instruments
1
1
Trading derivatives
340
347
(86)
163
389
(6)
1,147
Swaps
139
90
(4)
179
191
(18)
577
Exchange rate options
4
1
4
9
Interest rate options
39
2
112
153
Index and securities options
48
132
(4)
(20)
76
3
235
Other
110
124
(78)
(2)
10
9
173
Financial assets at fair value through profit or loss
427
51
(21)
22
(298)
181
Loans and advances to customers
5
4
22
31
Debt securities
422
51
(25)
(298)
150
Non-trading financial assets mandatorily at fair value through profit
or loss
1,833
345
(238)
107
(6)
54
2,095
Customers
239
99
(73)
13
9
287
Debt instruments
325
38
(48)
(5)
3
313
Equity instruments
1,269
208
(117)
99
(6)
42
1,495
Financial assets at fair value through other comprehensive income
5,647
3,322
(3,411)
(204)
231
404
5,989
Loans and advances
4,718
3,322
(3,408)
36
160
110
4,938
Debt securities
229
5
71
254
559
Equity instruments
700
(3)
(245)
40
492
TOTAL ASSETS
8,290
4,214
(3,798)
280
(204)
1,409
160
10,351
Financial liabilities held for trading
415
276
(167)
(118)
476
(13)
869
Trading derivatives
415
276
(167)
(118)
476
(13)
869
Swaps
235
53
(83)
(58)
257
(16)
388
Exchange rate options
6
2
8
Interest rate options
19
4
(5)
(16)
137
139
Index and securities options
42
88
(13)
(15)
82
3
187
Others
119
125
(66)
(31)
147
Hedging derivatives (Liabilities)
14
(3)
(5)
6
Swaps
14
(3)
(5)
6
Financial liabilities designated at fair value through profit or loss
151
32
(151)
(3)
29
Liabilities under insurance contracts
345
(40)
18
323
TOTAL LIABILITIES
925
308
(318)
(124)
(40)
471
5
1,227
175
The same information on the movement of financial instruments classified in Level 3, but referred to Banco Santander, S.A., in 2024  and 2023, is presented below:
01/01/2024
Changes
31/12/2024
EUR million
Fair value
calculated using
internal models
(Level 3)
Purchases/
Issuances
Sales/
Settlements
Changes in
fair value
recognised
in profit or
loss
Changes in
fair value
recognised
in equity
Level
reclassifications
Other
Fair value
calculated
using
internal
models
(level 3)
Financial assets held for trading
1,424
3,067
(763)
313
(364)
85
3,762
Credit entities
770
(2)
768
Loans and advances to customers
24
1,806
(24)
(6)
1,800
Debt instruments and equity instrument
366
261
(363)
(2)
(3)
259
Trading derivatives
1,034
230
(376)
315
(353)
85
935
Swaps
861
184
(298)
161
(276)
56
688
Exchange rate options
10
(2)
3
(2)
9
Interest rate options
151
13
(42)
(17)
(70)
2
37
Index and securities options
12
(1)
117
(5)
21
144
Other
33
(33)
51
6
57
Hedging derivatives (Assets)
9
14
(1)
6
28
Swaps
9
14
(1)
6
28
Financial assets at fair value through profit or loss
203
(203)
Credit entities
Loans and advances to customers
203
(203)
Debt securities
Non-trading financial assets mandatorily at fair value through profit or loss
685
294
(95)
22
75
981
Customers
18
(18)
Debt securities
93
17
(55)
(12)
43
Equity instruments
574
277
(22)
34
75
938
Financial assets at fair value through other comprehensive income
4,332
3,754
(3,252)
(171)
4,663
Loans and advances
4,046
3,255
(3,203)
(29)
4,069
Debt securities
34
501
(34)
5
506
Equity instruments
252
(15)
(149)
88
TOTAL ASSETS
6,653
4,539
(4,086)
349
(171)
(485)
91
9,434
Financial liabilities held for trading
926
460
(178)
(133)
(111)
85
1,048
Trading derivatives
926
460
(178)
(133)
(111)
85
1,048
Swaps
593
371
(36)
(237)
(92)
56
654
Exchange rate options
14
(7)
(7)
Interest rate options
136
2
(54)
2
(3)
2
85
Index and securities options
39
42
(6)
146
(9)
20
232
Securities and interest rate futures
Others
144
45
(75)
(44)
7
77
Hedging derivatives (Liabilities)
6
1
5
12
Swaps
6
5
11
176
Interest rate options
1
1
Financial liabilities designated at fair value through profit or loss
300
103
(5)
2
(165)
235
TOTAL LIABILITIES
1,232
563
(183)
(131)
(276)
90
1,295
177
01/01/2023
Changes
31/12/2023
EUR million
Fair value
calculated
using
internal
models
(level 3)
Purchases
/Issuances
Sales/
Settlements
Changes in
fair value
recognized
in profit or
loss
Changes in
fair value
recognized
in equity
Level
reclassifications
Other
Fair value
calculated
using
internal
models
(level 3)
Financial assets held for trading
485
196
(35)
188
659
(69)
1,424
Customers
23
1
24
Debt instruments and equity instrument
2
45
(2)
(4)
325
366
Trading derivatives
483
128
(33)
191
334
(69)
1,034
Swaps
420
123
(19)
192
214
(69)
861
Exchange rate options
3
1
6
10
Interest rate options
39
2
110
151
Index and securities options
8
4
(1)
(9)
10
12
Other
13
(13)
Hedging derivatives (Assets)
9
9
Swaps
9
9
Financial assets at fair value through profit or loss
47
134
22
203
Credit entities
Customers
47
134
22
203
Debt securities
Non-trading financial assets mandatorily at fair value through profit or loss
649
188
(214)
50
12
685
Customers
19
2
(3)
18
Debt securities
190
31
(142)
2
12
93
Equity instruments
440
155
(69)
48
574
Financial assets at fair value through other comprehensive income
4,536
2,833
(2,974)
(257)
194
4,332
Loans and advances
4,038
2,833
(2,974)
(11)
160
4,046
Debt securities
34
34
Equity instruments
498
(246)
252
TOTAL ASSETS
5,670
3,264
(3,223)
381
(257)
887.00
-69
6,653
Financial liabilities held for trading
675
213
(168)
(73)
349
(70)
926
Trading derivatives
675
213
(168)
(73)
349
(70)
926
Swaps
513
69
(97)
(56)
233
(69)
593
Exchange rate options
7
7
14
Interest rate options
20
4
(5)
(14)
131
136
Index and securities options
27
9
19
(15)
(1)
39
Securities and interest rate futures
Others
115
124
(66)
(29)
144
Hedging derivatives (Liabilities)
14
(3)
(5)
6
Swaps
14
(3)
(5)
6
Financial liabilities designated at fair value through profit or loss
147
50
(147)
250
300
TOTAL LIABILITIES
836
263
(315)
174
344
(70)
1,232
178
49. Other disclosures
a) Residual maturity periods
The detail, by maturity, of the balances of certain items
in the balance sheets as of 31 December 2024 and 2023
is as follows:
EUR million
 
31 December 2024
 
On
demand
Within 1
month
1 to 3
months
3 to 12
months
1 to 5
years
More than
5 years
Total
Assets
Cash, cash balances at central banks and other
demand deposits
97,457
97,457
Financial assets at fair value with changes in other
comprehensive income
  Representative values of debt
409
1,626
214
1,451
5,173
8,873
Financial assets at amortized cost
    Representative values of debt
201
238
6,464
21,641
37,373
65,917
Loans and advances
Central banks
177
41
218
Credit institutions
1,321
1,545
4,794
3,835
8,110
15,106
34,711
Customer
1,358
35,364
34,029
46,355
86,837
87,654
291,597
100,136
37,696
40,687
56,909
118,039
145,306
498,773
Liabilities:
Financial liabilities at amortized cost
Deposits
Central banks
1,228
2,457
1,425
7
5,117
Credit institutions
2,578
8,154
3,464
6,836
10,242
7,417
38,691
Customer deposits
256,779
36,267
19,031
22,664
6,048
8,123
348,912
Marketable debt securities
6,538
10,572
19,918
58,667
50,418
146,113
Other financial liabilities
7,290
750
19
606
3,720
862
13,247
266,647
52,937
35,543
51,449
78,677
66,827
552,080
Difference (assets less liabilities)
(166,511)
(15,241)
5,144
5,460
39,362
78,479
(53,307)
179
EUR million
31 December 2023
On
demand
Within 1
month
1 to 3
months
3 to 12
months
1 to 5
years
More than
5 years
Total
Assets:
Cash, cash balances at Central Banks and other
deposits on demand
125,020
125,020
Financial assets at fair value through other
comprehensive income
Representative values of debt
777
1,312
115
1,176
1,076
4,456
Financial assets at amortized cost
Loans and advances
3,337
1,501
2,899
12,395
36,495
56,627
Loans and advances
Central banks
147
2
149
Credits institutions
54
3,733
6,793
4,376
7,617
12,179
34,752
Customers
7,213
20,711
36,527
39,600
92,250
91,281
287,582
132,287
28,705
46,133
46,992
113,438
141,031
508,586
Liabilities:
Financial liabilities at amortized cost
Deposits
Central banks
2,470
7,040
700
1,454
18
11,682
Credit institutions
2,423
6,249
5,024
4,212
10,943
6,652
35,503
Customer deposits
250,014
40,521
16,219
20,779
4,109
5,447
337,089
Debt securities issued
5,098
8,153
25,573
56,980
44,066
139,870
Other financial liabilities
7,462
405
164
221
2,998
817
12,067
259,899
54,743
36,600
51,485
76,484
57,000
536,211
Difference (assets less liabilities)
(127,612)
(26,038)
9,533
(4,493)
36,954
84,031
(27,625)
180
b)  Equivalent euro value of assets and liabilities
The detail of the main foreign currency balances in the
balance sheets as of 31 December 2024 and 2023 , based
on the nature of the related items, is as follows:
Countervalue in EUR million
2024
2023
Assets
251,663
231,985
Cash, cash balances at central banks and other deposits on demand
32,283
40,319
Financial assets held for trading
51,655
37,360
Non-trading financial assets mandatorily at fair value through profit or loss
276
620
Financial assets designated at fair value through profit or loss
212
214
Financial assets at fair value through other comprehensive income
6,968
5,539
Financial assets at amortized cost
114,278
102,280
Hedging derivatives
508
369
Changes in the fair value of hedged items in portfolio hedges of interest rate risk
Investments
44,507
44,676
Tangible assets
10
12
Intangible assets
28
13
Tax assets
180
106
Other assets
758
477
Non-current assets held-for-sale
Liabilities
205,004
191,894
  Financial liabilities held for trading
34,949
28,306
  Financial liabilities designated at fair value through profit or loss
10,995
9,972
  Financial liabilities at amortized cost
156,495
151,136
  Hedging derivatives
1,349
1,373
  Changes in the fair value of hedged items in portfolio hedges of interest risk rate
  Provisions
169
104
  Tax liabilities
95
61
  Refundable equity on demand
  Other liabilities
952
942
Liabilities associated with non-current assets held-for-sale
c) Fair value of financial assets and liabilities not
measured at fair value
Financial assets are measured at fair value in the
accompanying balance sheets, except for loans and
receivables under a business model whose objective is to
collect the flows of principal and interest , equity
instruments whose market value cannot be estimated
reliably and derivatives that have these instruments as
their underlying and are settled by delivery thereof.
Similarly, financial liabilities except for financial
liabilities held for trading, those measured at fair value
and derivatives having equity instruments whose market
value cannot be estimated reliably as their underlying-
are measured at amortized cost in the accompanying
balance sheets.
The following is a comparison between the value of
Grupo Santander's financial instruments valued using
other criteria rather than fair value and their
corresponding fair value at year-end:
Financial assets and liabilities measured at other than
fair value
The fair value of financial instruments measured at
amortized cost as of 31 December 2024 was as follows:
a. The fair value of debt securities is 1.60% higher
than the carrying amount.
b. The fair value of the loans and advances is 1.84% 
lower than the carrying amount.
c. The fair value of deposits is 0.22% lower than the
carrying amount.
d. The fair value of marketable debt securities is
0.53%  lower than the carrying amount.
181
Set forth below are the main valuation methods and
inputs used in the estimates made at 31 December 2024
to determine the fair values of the financial assets and
liabilities recognized at cost detailed above:
Loans and receivables: The fair value has been
estimated using the present cost method, the
estimation has considered factors such as the
expected maturity of the portfolio, market interest
rates, spreads of new concession of operations, or
market spreads – If these were available.
Held to maturity portfolio: The fair value has been
determined based on market prices for those
instruments.
Financial liabilities at amortized cost:
a. The fair value of deposits at Central Banks has
been assimilated to their carrying amount
because they are mainly short-term balances.
b. Credit Institutions: Fair value has been obtained
using the present value technique by applying
interest rates and market spreads.
c. Customer deposits: Fair value has been
estimated using the present value technique. The
estimation has considered factors such as the
expected maturity of the operations and the
current financing cost of Grupo Santander in
similar operations. On demand accounts are not
valued.
d. Marketable debt securities: Fair value has been
determined based on market prices for these
instruments, when available, or using the
present value technique, by applying interest
rates and market spreads.
Additionally, the fair value of Cash, Cash Balances at
central banks and other deposits on demand has been
assimilated to its carrying amount, mainly because of
short-term balances.
f) Offsetting of financial instruments
On the table below is the detail of financial assets and
liabilities that were offset on the balance sheet as of 31
December 2024 and 2023 :
EUR million
2024
Assets
Gross amount
of financial
assets
Gross amount
of financial
assets offset
on the balance
sheet
Net amount of
financial
assets
presented on
the balance
sheet
Derivatives
133,335
(78,956)
54,379
Repos
112,443
(32,440)
80,003
Total
245,778
(111,396)
134,382
EUR million
2023
Assets
Gross amount
of financial
assets
Gross amount
of financial
assets offset
on the balance
sheet
Net amount of
financial
assets
presented on
the balance
sheet
Derivatives
131,384
(83,766)
47,618
Repos
92,320
(42,319)
50,001
Total
223,704
(126,085)
97,619
EUR million
2024
Liabilities
Gross amount
of financial
liabilities
Gross amount
of financial
liabilities offset
on the balance
sheet
Net amount of
financial
liabilities
presented on
the balance
sheet
Derivatives
127,593
(78,956)
48,637
Repos
120,653
(32,440)
88,213
Total
248,246
(111,396)
136,850
EUR million
2023
Liabilities
Gross amount
of financial
liabilities
Gross amount
of financial
liabilities offset
on the balance
sheet
Net amount of
financial
liabilities
presented on
the balance
sheet
Derivatives
128,244
(83,766)
44,478
Repos
109,766
(42,319)
67,447
Total
238,010
(126,085)
111,925
At December 31, 2024 the balance sheet amounts EUR
133,139 million on derivatives and temporary
acquisition of assets and EUR 136,037 million on
derivatives and repos as liabilities that are subject to
netting and collateral arrangements (EUR 96,608 million
and EUR 111,374 million in 2023, respectively).
182
50. Risk management
a) Risk principles and culture
The principles on which Grupo and Banco Santander's
risk management and control are based are detailed
below. They take into account regulatory requirements,
best market practices and are mandatory:
1. All employees are risk managers who must
understand the risks associated with their functions
and not assume risks that will exceed the Bank’s risk
appetite or have an unknown impact.
2. Senior managers must be involved to promote
consistent risk management and control through
their conduct, action and communications, as well as
reviewing the risk culture and making sure Grupo
Santander keeps the risk profile within risk appetite .
3. Independent risk management and control functions,
according to the three lines of defence model of
Grupo   and Banco Santander.
4. Grupo and Banco Santander take  a forward-looking
and comprehensive approach to management and
control all businesses and risk types, which should
analyse trends over different time periods and under
different scenarios.
5. Grupo and Banco Santander keep effective
information management to identify, assess,
manage and disclose risks at appropriate levels.
1. Key risk types
Grupo and Banco Santander’s risks categorization allows
effective risk management, control and reporting, and
includes, among others the following risk types:
Credit risk relates to financial loss arising from the
default or credit quality deterioration of a customer
or counterparty, to which Grupo and Banco
Santander have directly provided credit or assumed a
contractual obligation.
Market risk is the risk incurred as a result of the
effect of changes in market factors interest rates,
exchange rates, equities and commodities, among
others, may have on profits or capital.
Liquidity risk is the risk that Santander Group does
not have the liquid financial resources to meet its
obligations when they fall due or can only obtain
them at high cost.
Structural Risk is the risk of changes in the value or
margin generation of the assets or liabilities in the
banking book resulting from changes in market
factors and balance sheet behaviour. It also includes
risks associated with insurance and pension
activities.
Capital risk , included within the scope of structural
risk, is the risk that arises from the possibility of
having an inadequate quantity or quality of capital to
meet internal business objectives, regulatory
requirements or market expectations.
Grupo and Banco Santander also take into account, on an
ongoing basis in its risk management, operational
(includes fraud, technological, cyber, legal and conduct
risks), financial crime (includes, among others, money
laundering, terrorism financing, violation of international
sanctions, corruption, bribery and tax evasion), model,
reputational and strategic risks.
Besides, environmental and climate-related risk drivers
are considered as factors that could impact the existing
risks across significant time horizons. These elements
include, on the one hand, those derived from the
physical effects of climate change and, on the other
hand, those derived from the process of transition to a
development model with lower emissions, including
legislative, technological or behaviour of economic
agents changes.
Given the nature of its operations, the Group and Bank
have no environment-related liabilities, expenses, assets
or contingencies of a material relevance to its
consolidated equity, financial situation and results.
Most exposures in sectors potentially affected by climate
change risk, according to market consensus and to the
execution of our materiality assessment, are with
wholesale clients, whose preliminary reviews, credit
approval and credit ratings take such risk into account.
Customers’ ratings determine the parameters for
calculating loan loss (typically in terms of probability of
default or PD). Thus, when climate factors are relevant,
in conjunction with other elements of analysis, they have
an impact on the loan loss calculations which support
capital and provisions. Additionally, potential future
losses due to climatic events, such as the floods suffered
in Valencia at the end of October 2024, have been
considered through an overlay, which is not material
compared to total Group and the Bank´s loan loss
reserves.
Additionally, the Group and the Bank have participated in
different regulatory and supervisory climate stress
exercises carried out recently. In particular, in the latest
scenario analysis exercise (Fit-for-55) carried out by the
European Banking Authority (EBA), the results highlight
the resilience of the banking sector to climate-related
shocks under the scenarios analysed and, in particular,
indicate that first-round losses have a limited impact on
the financial system. All this is consistent with the
previous top-down stress test exercises carried out by
the European Central Bank (ECB), across relevant time
horizons.
183
In the aforementioned exercise, the EBA points out the
importance to include climate risks in risk management.
In this sense, the Group , and therefore the Bank,
continue working to embed climate and environmental
aspects into management, adopting a risk-based
approach to those factors, focusing on the most material
sectors. We consider the risks stemming from climate
and environmental factors in the overall risk
management cycle, including a materiality assessment
that informs the Group´s sustainability strategy.
Therefore, based on the best information available at the
time these annual financial statements were prepared,
the Group, and therefore the Bank, sees no additional
environmental or climate change risk having a
substantial impact on its equity, financial situation and
results in 2024.
Still, this matter is constantly changing, and, like other
banks, the Group, and therefore the Bank, are working
on developing more methodologies to better measure
potential loan loss considering the idiosyncrasies of each
of the regions in which the Group and the Bank are
present regarding management, best industry practices
and regulatory/supervisory requirements. In particular,
the Group and the Bank are in the process of analysing
and implementing the recent EBA guidelines on ESG Risk
Management published in January 2025 and Scenario
Analysis which are in the consultation process. Both
guidelines will apply from January 2026.
2. Risk and compliance governance
Grupo and Banco Santander  robust risk and compliance
governance structure allows us to conduct effective
oversight in line with our risk appetite. Grupo and Banco
Santander stand on three lines of defence, a structure of
committees and strong Group-subsidiary relations,
guided by our risk culture, Risk Pro.
2.1 Lines of defence
Grupo and Banco Santander’s model of three lines of
defence effectively manages and controls risks:
First line: formed by business and support areas that
take or originate risks are primarily responsible for
managing them. The first line of defence detects,
measures, controls, monitors and reports on the risks
it originates according to internal risk management
policies, models and procedures. Risk management
must be consistent with the approved risk appetite
and related limits. The first line executes the
mitigation plans for the risks where we have
identified shortcomings in their control environment.
Second line: formed by risk and compliance
functions,  independently oversees and challenges
risk management at the first line of defence. Its
duties include ensuring that risks will be managed
according to the risk appetite approved by senior
management and strengthening our risk culture
across the Group. The second line must supervise
and challenge the control environment implemented
by the first line.
Third line: internal audit function, is fully
independent to give the board and senior managers
assurance of high-quality and efficient risk
governance and management to preserve our value,
solvency and reputation.  
Risk, Compliance and Internal Audit are sufficiently
separate and autonomous functions, with direct access
to the board and its committees. The risk and compliance
functions report to the risk supervision, regulation and
compliance committee and the internal audit function
reports to the audit committee.
2.2 Risk committee structure
The board of directors has final oversight of risk and
compliance management and control to promote a
sound risk culture and review and approve risk appetite
and frameworks, with support from its risk, regulation
and compliance committee (RSRCC) and its executive
committee. The Group and the Bank's risk governance
keeps risk control and risk-taking areas separate.
Our governance structure includes key positions and
executive level committees that enable us to perform
effective risk control and oversight.
The Group chief risk officer (CRO), who leads the
application and execution of risk strategy and promotes
proper risk culture, is in charge of overseeing all risks
and challenging and advising business lines on risk
management.
The Group chief compliance officer (CCO) leads the
application and execution of the compliance and conduct
risk strategy and reports the status of risks being
monitored in order to provide the Chief Risk Officer with
a comprehensive view of all risks.
The CRO and the CCO report directly to both the risk
supervision, regulation and compliance committee and
the board of directors.
The executive risk, risk control and compliance and
conduct committees are executive committees with
powers delegated from the board.
Furthermore, risk functions have forums and regular
meetings to manage and control the risks within their
purview. Executive committees also delegate some
duties to subordinate forums.
184
Their responsibilities include:
Inform the CRO, the CCO, the risk control committee
and the compliance and conduct committee if risks
are being managed within risk appetite;
Regularly monitor each key risk type; and
Overseeing measures to meet supervisors and
auditors' expectations.
Besides, Grupo and Banco Santander, in order to
establish an adequate control environment for the
management of each risk types, the risk and compliance
functions have effective internal regulation to create the
right environment to manage and control all risks.
Grupo and Banco Santander can establish additional
governance measures for special situations. The Group
has upgraded the monitoring of all risks, with special
attention to the main macroeconomic indicators,
liquidity, vulnerable sectors and customers,
cybersecurity reinforcement, among other areas. The
special situations forums we have set up are enabling us
to cope with the geopolitical and macroeconomic
environment landscape resiliently.
2.3 The Group's relationship with subsidiaries
Grupo Santander subsidiaries have a model for
managing risk and compliance that is consistent with the
frameworks approved by the group’s board of directors,
which they adhere to through their own boards and can
only adapt to higher standards according to local law
and regulation.
Furthermore, the Group's aggregate oversight area
advises and validates subsidiaries on internal regulation
and operations. This reinforces a common risk
management model across Grupo Santander.
The risk and compliance functions will continue to
support global businesses and control at a global and
local level. In 2024, Grupo Santander continued to build
on our group-subsidiary relations model (GSGM) by
leveraging our global scale to uncover synergy under a
common operating model and platform. The model
promotes process simplification and more enhanced
control to help grow the business.
The GSGM sets out the principles that govern the
relationship between Group and subsidiary key positions
to safeguard the independence of the second lines of
defence in local units. The CRO and the CCO are involved
in appointing, setting objectives for, reviewing and
compensating their country-unit counterparts and
assessing whether risks are properly controlled.
Country and regional units work closely to effectively
strengthen group-subsidiary relations through these
common initiatives:
Restructuring based on subsidiary benchmarks,
strategic vision, and advanced risk
management infrastructures and practices.
Exchange of best practices that will strengthen
processes, drive innovation and result in a
quantitative impact.
Promoting internal talent and encouraging
geographic and functional mobility, which we
placed special emphasis on in 2024.
3. Management processes and tools
Grupo and Banco Santander have these effective risk
management processes and tools:
3.1 Risk appetite and structure of limits
Risk appetite is the aggregate level and types of risk that
Grupo Santander deems prudent for our business
strategy, even in unforeseen circumstances. In Grupo
and Banco Santander, these principles influence risk
appetite:
Risk appetite is part of the board's duties. It prepares
the risk appetite statement (RAS) for the whole
Group and the Banks every year. In a cascading down
process, each subsidiary's board also sets its own
risk appetite.
Comprehensiveness and forward-looking approach.
The Bank’s appetite includes of all material risks that
Santander are exposed to and defines our target risk
profile for the current and medium term with a
forward-looking view considering stress scenarios.
Common standards and embedding in the risk
management. The Group and the Bank share the
same risk appetite model, which sets common
requirements for processes, metrics, governance
bodies, controls and standards. It also enables an
effective and traceable embedding of our appetite
into management policies and more granular limits.
Continuous adaptation to market best practices,
regulatory requirements and supervisors’
expectations.
Aligning with business plans and strategy. The risk
appetite is a key point of reference for strategic and
business planning. The Group and the Bank verify
that the three-year strategic plans, the annual
budget and capital and liquidity planning are within
the limits set in the RAS before Santander approves
them.
Grupo and Banco Santander’s risk appetite and business
model rest on the following elements:
A medium-low and predictable target risk profile,
customer focus, internationally diversified
operations and a strong market share;
Stable, recurrent earnings and shareholder
remuneration, sustained by a sound base of capital,
liquidity and sources of funding;
Autonomous subsidiaries that are self-sufficient in
terms of capital and liquidity with risk profiles that
185
won't compromise the Group and the Bank’s risk
profile;
An independent Risk function and a senior
management actively engaged in supporting a
robust control environment and risk culture; and
A conduct model that protects our customers and our
Simple, Personal and Fair culture.
The risk appetite is expressed through qualitative
statements and limits on metrics representative of the
bank’s risk profile at present and under stress. Those
metrics cover all risk types according to our corporate
risk framework. Grupo Santander articulates them in five
axes that provide the Bank with a holistic view of all risks
it incurs in the development of its business model. These
five axes are applicable to all Santander's key risk types,
and comprise:
P&L volatility: control of P&L volatility of business
plan under baseline and stressed conditions (under
normal and stressed conditions).
Solvency: control of capital ratios under baseline and
stressed scenarios (aligned with ICAAP).
Liquidity: control of liquidity ratios under base and
stress scenarios (aligned with ILAAP).
Concentration: control of credit concentration on top
clients, portfolios and industries.
Non financial risk and control environment: robust
control on non financial risks aimed to minimize
events which could lead to financial loss, operative,
technological, legal and regulatory breaches,
conduct issues or reputational damage.
b) Credit risk
1. Introduction to the credit risk treatment
Grupo and Banco Santander take a holistic view of the
credit risk cycle, including the transaction, the customer
and the portfolio, in order to identify, analyse, control
and decide on credit risk.
Credit risk identification facilitates active and effective
portfolio management and control. Grupo and Banco
Santander classify external and internal risk in each
business to adopt any corrective or mitigating measures
through:
1.1. Planning
Grupo and Banco Santander´s planning helps to set
business targets and draw up action plans within our risk
appetite statement.
Strategic commercial plans (SCP) are a management and
control tool the business and risk areas prepare for
Grupo and Banco Santander's credit portfolios. They
determine commercial strategies, risk policies, resources
and infrastructure, ensuring a holistic view of the
portfolios.
They provide an updated view of portfolio credit quality
to measure credit risk, run internal controls on credit
strategy, regularly monitor and detect significant risk
deviation and potential impacts, enable decision-making
and take corrective action.
They are suited to the Group and the Bank's risk appetite
and subsidiaries’ capital targets, having been reviewed
and pre-approved by senior managers before Group
management revises and validates them.
1.2. Risk assessment and credit rating
Risk approval generally depends on the applicant’s
ability to repay the debt. Grupo and Banco Santander
review their regular sources of income, including funds
and net cash flows from any businesses.  
The risk function monitors credit rating drivers to
calibrate the decisions and ratings that the Group’s and
the Bank´s credit quality assessment models determine.
Risk management uses these ratings for many things
like underwriting process (application of limits and pre-
approvals), risk monitoring and credit pricing policies.
The Group and the Bank then use rating models to
measure ability to pay. Depending on each segment,
credit rating drivers can be :
Rating: from mathematical algorithms that have a
quantitative model based on balance sheet ratios or
macroeconomic variables, and a qualitative module
supplemented by the credit analyst’s expert
judgement. It is used for large corporates,
corporates, institutional and SME segments (with
individualised treatment).
Scoring: system of automatic evaluation of loan
applications. It automatically assigns customers an
individual score retail on which the subsequent
decision is based. It is used for individual customers
and SME segments without an assigned analyst.
Grupo and Banco Santander's parameter estimation
models, based on econometric models of past defaults
and losses, calculate economic and regulatory capital as
well as IFRS 9 and Bank of Spain circular 4/2017
provisions for each portfolio or customer.
Grupo and Banco Santander regularly monitors and
evaluates models'  suitability, predictive capacity,
performance, granularity, and compliance with policies,
among other factors.
In addition, ratings are reviewed with the latest available
financial information and other relevant data. Grupo
Santander has also increased reviews of customers who
are subject to more in-depth monitoring or who have
early warnings in risk management systems, enhancing
proactive credit risk management.
186
This allows the Group, and therefore the Bank, to align
credit portfolios management and control with Group´s
credit risk appetite and its target risk profile.  Grupo and
Banco Santander use SCPs to define limits for each
portfolio, counterparty and for new originations up to a
level deemed acceptable the Group and the Bank´s .
Grupo and Banco Santander´s limits, pre-classifications
and pre-approvals processes, which are highly
automated and digitalized, determine the risk Grupo and
Banco Santander can assume with each customer. Limits
are approved by the executive risk committee (or
delegated committees) and should reflect a transaction’s
expected risk-return. The Group and the Bank also uses
risk-based pricing tools to make sure portfolio growth is
sustainable.
Grupo and Banco Santander apply various limits models
to each segment:
Large corporate groups are subject to a pre-
classification model based on a system for measuring
and monitoring economic capital. Pre-classification
models express the level of risk Grupo and Banco
Santander are willing to assume in transactions with
customers/groups.
Corporates and institutions that meet certain
requirements (rating, profitability, etc.) are subject to
a simpler pre-classification model aimed at the main
products of customer's recurring operations. Internal
limits are established in nominal terms that sets a
recommended risk level for each customer, based on
factors such as their payment capacity and level of
indebtedness.
Transactions with large corporates, corporates and
institutions above certain limits or with special
characteristics could require approval with a specific
admission process.
For individual customers and SMEs with low turnover,
Grupo Santander manages large volumes of credit
transactions with automatic decision models to
classify customers and transactions.
1.3. Scenario analysis
Grupo and Banco Santander’s scenario analyses
determine the potential risks in its credit portfolios and
provide a better understanding of our portfolios'
performance under various macroeconomic conditions.
They allow us to anticipate management strategies that
will avoid future deviations from defined plans and
targets.
They simulate the impact of alternative scenarios in
portfolios’ credit parameters (PD, LGD) and expected
credit losses. Grupo Santander compares findings with
portfolios’ credit profile indicators to find the right
measures for managers to take. Credit risk management
of portfolios and SCPs incorporate scenario analyses.
1.4. Monitoring
Regularly monitoring business performance and
comparing it to pre-defined plans is key to our
management of risk. Grupo and Banco Santander's
holistic monitoring of customers helps detect impacts on
risk performance and credit quality early.
The monitoring process considers projections on the
performance of the operations and their characteristics,
in addition to any variation in their classification.
Anticipation and preventive monitoring uses
transactional data sources and advanced analytics (early
warning engine) which determines specific actions at the
client level, based on the assigned monitoring
classification. Monitoring is performed by local and
global risk teams and is based on customer
segmentation:
For large corporate groups, monitoring is initially a
function of business managers and risk analysts
which provide an up-to-date view of customers’
credit quality to predict a potential customer's
deterioration.
For commercial banking, institutions and SMEs with
an assigned a credit analyst, Grupo and Banco
Santander track customers requiring closer
monitoring and review their ratings based on
relevant indicators.
Monitoring of individual customers, businesses and
smaller SMEs follows a system of automatic alerts to
detect shifts in portfolios’ performance.
Monitoring uses the Santander Customer Assessment
Note (SCAN) tool. It helps set individual monitoring
levels and frequencies, policies, and actions for
customers based on credit quality and particular
circumstances. It assigns a monitoring level, specific
management actions, identification of those responsible
and a monitoring frequency.In addition to monitoring
customer credit quality, Grupo and Banco Santander
define control procedures to analyse portfolios and
performance, as well as to detect any deviations from
planning or approved alert levels.
1.5. Credit risk mitigation techniques
Grupo and Banco Santander generally approves risk
according to a borrower’s ability to make due payment,
regardless of any additional collateral or personal
guarantees Santander may require to modulate
exposure.
To determine ability to pay, the Group and the Bank
analyses funds or cash flows from businesses or other
regular income, not including guarantors or loan
collateral which are always considered at credit approval
as a secondary means of recourse.
187
In general, guarantees are to reinforce a credit
transaction and mitigate a loss if the borrower defaults.
The Group and the Bank techniques to mitigate credit
risk cover various types of customer and product. Some
are for specific transactions (e.g. real estate guarantees)
or a series of transactions (e.g. derivatives netting and
collateral). The Group and the Bank group them by
personal guarantees (with a solvent guarantor),
collateral and hedges with credit derivatives.
The correct acceptance of these mitigation techniques is
established by verifying their legal enforceability in all
jurisdictions. The entire process is subject to internal
control and effective monitoring of the valuation of the
guarantees, especially real estate guarantees.
1.6. Collections & recoveries management
Collections & recoveries (C&R), an important area in risk
management, develops a global management strategy
based on local economic conditions, business models
and other recovery-related particulars, with a full
approach and general action lines for our subsidiaries.
Recovery management follows regulatory requirements
set out in the EBA Guidelines on the management of
non-performing and forborne exposures.
For effective and efficient recoveries management, the
area segments customers based on certain aspects,
using new digital channels that help create value in
Collections & Recoveries function. It follows hi-tech,
digital procedures to handle large groups of similar
customer profiles and products; but it also adapts
management for customers who need an assigned
manager and tailored approach.
Collections & Recoveries splits recoveries into four
phases: arrears/early delinquency, default, write-offs
and foreclosed assets. To recover debt, the Group and
the Bank always seek alternatives to court action, like
forbearance and other arrears management techniques.
Write-off category includes debt instruments, due or
not, for which recovery is considered remote after an
individualized analysis, due to a notorious and
irrecoverable deterioration of transaction or customer's
solvency. This category implies the total or partial
cancellation of transaction's gross carrying amount and
derecognition from the assets, which does not imply that
the Group and the Bank will interrupt negotiations and
legal proceedings to recover debt.
In markets where the real estate risk exposure is high,
Grupo and Banco Santander can take action to quickly
dispose of assets, like selling off portfolios or foreclosed
assets through efficient sales instruments to recover as
many on-balance-sheet assets as possible.
188
2. Main aggregates and variations
Below are the main aggregates relating to credit risk
from our activities with customers:
Main credit risk performance metrics from activity with customersA
December data
Credit risk with customers       
(EUR million)B
Credit impaired loans
(EUR million)
NPL ratio (%)
2024
2023
2024
2023
2024
2023
Europe
640,094
624,696
13,774
14,495
2.15%
2.32%
Spain
285,883
278,569
7,672
8,529
2.68%
3.06%
UK
248,061
247,360
3,299
3,518
1.33%
1.42%
Portugal
41,418
39,503
993
1,024
2.40%
2.59%
Poland
44,704
39,329
1,636
1,397
3.66%
3.55%
North America
198,607
190,720
8,375
7,805
4.22%
4.09%
US
148,643
137,893
7,012
6,303
4.72%
4.57%
Mexico
49,927
52,785
1,352
1,489
2.71%
2.82%
South America
171,301
177,380
9,287
10,142
5.42%
5.72%
Brazil
104,519
113,937
6,418
7,479
6.14%
6.56%
Chile
44,590
46,565
2,394
2,332
5.37%
5.01%
Argentina
8,411
3,903
173
78
2.06%
1.99%
Digital Consumer Bank
141,312
135,608
3,527
2,877
2.50%
2.12%
Corporate Centre
5,959
5,494
301
301
5.06%
5.48%
Total Group
1,157,274
1,133,898
35,265
35,620
3.05%
3.14%
NPL coverage ratio
(%)
Loan-loss provisions C
(EUR million)
Cost of risk
(%/risk) D
2024
2023
2024
2023
2024
2023
Europe
50%
49%
1,862
2,533
0.32%
0.44%
Spain
53%
49%
1,259
1,522
0.50%
0.62%
UK
29%
30%
64
247
0.03%
0.10%
Portugal
79%
83%
11
77
0.03%
0.20%
Poland
62%
73%
511
674
1.38%
2.08%
North America
70%
74%
3,786
3,733
2.04%
2.05%
US
64%
68%
2,507
2,593
1.82%
1.92%
Mexico
100%
100%
1,277
1,135
2.64%
2.43%
South America
77%
78%
5,478
5,401
3.50%
3.36%
Brazil
83%
85%
4,487
4,701
4.51%
4.77%
Chile
50%
53%
497
365
1.19%
0.80%
Argentina
177%
166%
284
150
4.59%
6.64%
DCB Europe
83%
88%
1,209
792
0.88%
0.62%
Corporate Centre
25%
33%
(3)
-2
(0.05)%
(0.04)%
Total Group
65%
66%
12,333
12,458
1.15%
1.18%
A. Management perimeter according to the reported segments.
B. Includes gross loans and advances to customers, guarantees and documentary credits.
C. Post write-off recoveries (EUR 1,606 million).
D. Provisions to cover losses due to impairment of loans in the last 12 months / average customer loans and advances of the last 12 months.
189
Key figures by geographic region are described below at
31 December 2024:
Europe: the NPL ratio fell17 bps to 2.15% from 2023
due to portfolio growth mainly in Spain, the UK, and
Portugal, with a 5% decrease in credit impaired in
these geographies, compared to 2023.
North America: the NPL ratio increased 13 bps to
4.22% from 2023, mainly due to increases at SC USA
(normalization of the portfolio) and SBNA despite of
good performance of the Mexican portfolio.
South America: the NPL ratio decreased 30 bp from
2023 to 5.42%, due to the positive performance of
Brazil.
DCB Europe: the NPL ratio climbed 38 bps to 2.50%,
due to an increase in impaired loans (mainly in
Germany) on the back of a delay in classifying write-
offs due to a policy change and growth in used car
business.
Information on the estimation of impairment losses
The calculation of provisions for credit risk losses is
performed at financial asset level, estimating potential
credit losses through the difference between the
contractual cash flows and the expected cash flows,
ensuring that the results are adequate considering the
status of the transaction, economic conditions and
available forward-looking information.
The Bank of Spain circular 4/2017 impairment model
applies to financial assets valued at amortized cost; debt
instruments valued at fair value with changes in other
comprehensive income; leasing receivables; and
commitments and guarantees not valued at fair value.
The portfolio of financial instruments subject to the Bank
of Spain circular 4/2017 has three credit risk categories
(or stages) according to the status of each instrument in
relation to its level of credit risk:
Stage 1: financial instruments with no significant
increase in risk since initial recognition – the
impairment provision reflects expected credit losses
from defaults over the 12 months from the reporting
date.
Stage 2: financial instruments with a significant
credit risk increase since initial recognition but no
materialized impairment event – the impairment
provision reflects expected losses from defaults over
the financial instrument’s residual life.
Stage 3: financial instruments with true signs of
impairment as a result of one or more events
resulting in a loss – the impairment provision reflects
expected losses for credit risk over the instrument’s
expected residual life.
The classification of financial instrument in the Bank of
Spain circular 4/2017 stages is carried out in accordance
with the guidelines through the risk management
policies of the Bank, which are consistent with the
Group's policies.
Estimation of expected loss
Grupo and Banco Santander calculate impairment losses
using parameters (mainly EAD, PD, LGD, and discount
rate) based on the internal models infrastructure used
for the calculation of regulatory capital and the
experience acquired from regulatory and management
fields, as well as the stages in which each financial asset
is classified. However, far from being a simple
adaptation, Santander built and validated them under
the specific requirements of IFRS 9, as well as other
guidelines issued by regulators, supervisors, and other
international bodies (EBA, NCA, BIS, GPPC, etc.), which
includes forward-looking information, point-in-time
(PiT) vision, multiple scenarios, calculation of losses for
the entire life of the transaction through lifetime PD,
among others.
Determination of significant increase in credit risk
In order to determine the classification in stage 2, the
Group and the Bank assess whether there has been a
significant increase in credit risk (SICR) since the initial
recognition of the transactions, considering a series of
common principles throughout the Bank to assess all
financial instruments are subject to it, which considers
the particularities of each portfolio and type of product
on the basis of various quantitative and qualitative
indicators. Furthermore, transactions are subject to the
expert judgement of the analysts, who set the
thresholds under an effective integration in
management and implemented according to the
approved governance.
The criteria thresholds used by the Group and the Bank
are based on a series of principles, and develop a set of
techniques. The principles are as follows:
Universality: all financial instruments subject to a
credit rating must be assessed for their possible
SICR.
Proportionality: the definition of the SICR must take
into account the particularities of each portfolio.
Materiality: its implementation must be also
consistent with the relevance of each portfolio so as
not to incur in unnecessary costs or efforts.
Holistic vision: the approach selected must be a
combination of the most relevant credit risk aspects
(e.g. quantitative and qualitative).
190
Application of IFRS 9 and Bank of Spain Circular
4/2017: the approach must take into consideration
IFRS 9 and Bank of Spain Circular 4/2017
characteristics, focusing on a comparison with credit
risk at initial recognition, as well as considering
forward-looking information.
Risk management integration: the criteria must be
consistent with those metrics considered in the day-
to-day risk management.
Documentation: appropriate documentation must be
prepared.
The techniques are summarised below:
Stability of stage 2: in the absence of significant
changes in the portfolios credit quality, the volume
of assets in stage 2 should maintain a certain
stability as a whole.
Economic reasonableness: at transaction level, stage
2 is expected to be a transitional rating for exposures
that could eventually move to a deteriorating credit
status at some point or stage 3, as well as for
exposures that have suffered credit deterioration and
whose credit quality is improving and returns to
stage 1.
Predictive power: it is expected that the SICR
definition avoids, as far as possible, direct migrations
from stage 1 to stage 3 without having been
previously classified in stage 2.
Time in stage 2: it is expected that the exposures do
not remain categorized as stage 2 for an excessive
time.
The application of the aforementioned techniques,
conclude in the setting of one or several thresholds for
each portfolio in each geography. Likewise, these
thresholds are subject to a regular review by means of
calibration tests, which may entail updating the
thresholds types or their values.
Identifying a significant increase in credit risk: when
classifying financial instruments under stage 2, Banco
Santander considers:
Quantitative criteria: Banco Santander reviews and
quantifies changes in the risk of default during their
expected life based on their credit risk level on initial
recognition.
In order to consider significant changes when
financial instruments are classified in stage 2, each
subsidiary has defined the quantitative thresholds of
its portfolios in accordance with the Group's
guidelines, ensuring a consistent interpretation in all
our geographies. These thresholds can be expressed
as an absolute or relative increase in the probability
of default.
  Within the aforementioned quantitative thresholds
we consider two types: we understand a relative
threshold as one that compares the current credit
quality with the credit quality at the time of granting
the operation in percentage terms of variation. For its
part, an absolute threshold compares both
references in total terms, calculating the difference
between them. These absolute/relative concepts are
used homogeneously (with different values) in all
geographies. The calibration of these two thresholds
will depend on the type of portfolio and
characteristics such as the starting point of the
average credit quality of the portfolio.
In addition to these quantitative criteria, a backstop is
set at the relative threshold of 200%. This means that
those operations whose credit quality has currently
deteriorated by more than three times compared to
the quality they had at the time of operation granted
will be transferred from stage 1 to stage 2.
Qualitative criteria: several indicators aligned with
ordinary credit risk management indicators (e.g. past
due for over 30 days, forbearance, early warning
indicators system, etc.). Each subsidiary has defined
these indicators for their portfolios, with special
attention to reinforcing these qualitative criteria
through expert judgment and aligning them to the
criteria used in management.
      When the presumption of a significant deterioration
of credit risk is removed, due to a sufficient
improvement of the credit quality, the obligor can be
re-classified to stage 1, without any probationary
period in stage 2.
Definition of default: Grupo and Banco Santander
incorporated the new definition to provisions
calculation according to the EBA’s guidelines; the
Bank is also considering applying it to prudential
framework. In addition, the default definition and
stage 3 have been aligned.
  This definition considers the following criteria to
classify exposures as stage 3: financial instruments
with one or more payments more than 90
consecutive days past due, representing at least 1%
of the client's total exposure or the identification of
other criteria demonstrating, even in the absence of
defaults, that it is unlikely that the counterparty is
unlikely to meet all of its financial obligations.
The Group and the Bank apply the default criteria to
all exposures of the impaired client. Where an
obligor belongs to a group, the default criteria may
also be applied to all exposures of the group.
The default classification is maintained during the 3-
month test period following the disappearance of all
default indicators described above, and this period is
extended to one year for forbearances that have
been classified as default.
191
Expected life of financial instruments: Grupo and
Banco Santander estimate the expected life of
financial instruments according to their contractual
terms (e.g. prepayments, duration, purchase options,
etc.).
The contractual period (including extension options)
is the maximum time frame for measuring the
expected credit loss. If financial instruments have an
undefined maturity period and undrawn amounts
(e.g. credit cards), the Group and the Bank estimate
their expected life based on the total exposure period
and effective management practices to mitigate
exposure.
1. Forward-looking vision
To estimate expected losses, Grupo and Banco
Santander require a great deal of expert analysis as well
as past, present and future data. The Group and the Bank
quantify expected losses from credit events using an
unbiased, weighted consideration of up to five future
scenarios that could affect our ability to collect
contractual cash flows. These scenarios take into
account the time value of money, the relevant
information available about past events and current
conditions, and projections of macroeconomic factors
that are considered important to estimate this amount
(e.g. GDP, house prices, rate of unemployment, among
others).
Grupo and Banco Santander use forward-looking
information in internal management and regulatory
processes under several scenarios. The Bank's guidelines
and governance seek synergy and consistency between
these different processes.
2. Additional elements
Additional elements will be required when necessary
because they have not been captured under the two
previous elements. This has included, among others, the
analysis of sectors most affected if their impacts are not
sufficiently captured by the macroeconomic scenarios.
Also collective analysis techniques, when the potential
impairment in a group of clients cannot be identified
individually.
With the elements indicated above, Grupo and Banco
Santander have evaluated the evolution of the credit
quality of its customers, for the purposes of classifying
them into stages and consequently calculating expected
loss  Grupo  Santander .
Management overlays
During fiscal year 2024, the Group has strengthened its`
overlay governance by creating a corporate guide for
post Model adjustments (PMAs), which has enabled a
better design, monitoring and implementation of the
overlays.
In addition, the adjustments associated with the
uncertainty resulting from the inflationary
macroeconomic context of the past years have been
gradually withdrawn. On the other hand, among the
most relevant overlays, losses associated with climatic
events have been anticipated, such as the Valencia flood
suffered at the end of October 2024 for Santander
España. The amount of overlays at the end of the 2024
financial year is not material compared to total Group
loan-loss reserves.
Exposure and loan-loss reserves
Then, considering the most relevant units of the Group
(United Kingdom, Spain, United States, Brazil, also Chile,
Mexico, Portugal, Poland, Argentina and Santander
Consumer Finance), which represent approximately 95%
o f the total Group's provisions. The table below shows
the loan-loss reserves associated with each stage as of
31 December 2024 and 2023. In addition, depending on
the transactions credit quality, the exposure is divided
into four categories according to Standard & Poor's
rating scale:
Exposure and impairment losses by stage
EUR million
2024
Credit qualityA
Stage 1
Stage 2
Stage 3
Total
From AAA to AA-
108,977
2,599
111,576
From A+ to BB
431,544
16,600
448,144
From BB- to B-
288,302
45,129
333,431
CCC and below
10,431
17,088
32,901
60,421
Total exposure B
839,255
81,416
32,901
953,572
Impairment
losses C
3,276
4,715
13,669
21,661
Exposure and impairment losses by stage
EUR million
2023
Credit qualityA
Stage 1
Stage 2
Stage 3
Total
From AAA to AA-
147,065
2,261
149,326
From A+ to BB
421,449
13,910
435,359
From BB- to B-
262,954
41,237
304,191
CCC and below
11,829
19,376
33,838
65,043
Total exposureB
843,297
76,784
33,838
953,919
Impairment
losses C
3,592
5,055
14,131
22,778
1. Detail of credit quality ratings calculated for Group management
purposes.
2. Total exposure includes loan balances (drawn amounts) and off
balance (letters of credit + guarantees) and excludes REPOs, FV
portfolio, trading portfolio and undrawn commitments.
3. Includes provisions for undrawn authorized lines (loan commitments).
The remaining units that form the totality of the Group
exposure, contributed EUR 80,541 million in stage 1;
EUR 2,534 million in stage 2, and EUR 874 million in
stage 3 (in 2023 EUR 68,788 million in stage 1; EUR
1,504 million in stage 2, and EUR 658 million in stage 3) ,
and loan-loss reserves of EUR 165 million in stage 1; EUR
117 million for stage 2, and EUR 295 million in stage 3
192
(in 2023, EUR 199 million, EUR 73 million and EUR
161 million).
The remaining exposure, including all financial
instruments not included before, amounts to EUR
665,476 million (EUR 598,385 million in  2023), and it
includes all undrawn authorized lines (loan
commitments).
As of 31 December 2024, the Group had EUR 559 million
net of provisions (EUR 743 million at 31 December 2023)
of purchased credit-impaired assets, which relate mainly
to the business combinations carried out by the Group.
Regarding the evolution of credit risk provisions, Grupo
and Banco Santander, in collaboration with the main
geographical areas, monitors them by carrying out
sensitivity analyses considering changes in
macroeconomic scenarios and main variables that have
an impact on the financial assets distribution in the
different stages and calculating credit risk provisions.
Additionally, based on consistent macroeconomic
scenarios, Grupo and Banco Santander also perform
stress tests and sensitivity analysis in a regular basis,
such as ICAAP, strategic plans, budgets and recovery and
resolution plans. In this sense, a prospective view of the
sensitivity of each of the Group’s loan portfolio is created
in relation to the possible deviation from the base
scenario, considering both the macroeconomic
developments in different scenarios and the three year
evolution of the business. These tests include potentially
adverse and favourable scenarios.
3. Credit risk management
Following is the risk information relating to the
geography of Grupo España portfolio in terms of
exposure and risk allowances.
This information includes sensitivity analysis, consisting
on simulations of +/-100 bp in the main macroeconomic
variables. A set of specific and complete scenarios is
used in each geography, where different shocks that
affect both the reference macroeconomic variable as
well as the rest of the parameters is simulated, with
different intensities. These shocks collect mainly the
most relevant risks and may be originated by
productivity, tax, wages or exchange and interest rates
factors.
Sensitivity is measured as the average variation on
expected loss corresponding to the aforementioned
movement of +/-100 bp. Following a conservative
approach, the negative movements take into account
one additional standard deviation in order to reflect  the
potential higher variability of losses.
3.1. Credit portfolio in Spain
Portfolio overview
Santander España’s credit risk totalled EUR
285,883 million (25% of Grupo Santander’s total). It is
appropriately diversified among products and customer
segments.
The credit portfolio’s NPL ratio was 2.68%, 38 bps lower
than in December 2023. This decrease was based on the
good performance of the portfolio driven by the
management of single names and portfolio sales.
The NPL coverage ratio remained at 53%(+4 p.p. year-
on-year). The cost of risk decreased to 0.50% (-12 bps
vs. December 2023) mainly due to SMEs and Corporates,
only partially offset by the portfolio of individuals.
The Spanish economy will slightly moderate its growth
rate, but that it will continue to maintain a dynamic pace
well above the Eurozone average, since the Spanish
economy has been sustained largely by greater domestic
demand in the face of a weaker than expected foreign
sector.
Residential mortgage portfolio
Residential mortgages in Spain, including Santander
Consumer Finance business, amounted to EUR
59,316 million in 2024 (EUR 61,097 millions  in 2023),
99.65% of which have a mortgage guarantee (99.65% in
2023).
193
EUR million
2024
Santander Group Spain
Of Which, Banco Santander, S.A.
Gross amount
Of which: impaired
Gross amount
Of which: Non-
performing
Home purchase loans to families
59,316
789
59,113
785
Without mortgage collateral
208
11
209
11
With mortgage collateral
59,108
778
58,904
774
EUR million
2023
Santander Group Spain
Of Which, Banco Santander, S.A.
Gross amount
Of which: impaired
Gross amount
Of which: Non-
performing
Home purchase loans to families
61,097
924
60,040
874
Without mortgage collateral
215
16
214
17
With mortgage collateral
60,882
908
59,826
857
The NPL ratio for the residential mortgages portfolio
stood at 1.33%, with a reduction of 18 bps, compared to
31 December 2023, mainly due to by portfolio sales,
although credit risk registered a reduction of 2.9%
compared to December 2023.
The mortgage portfolio for the acquisition of homes in
Spain is characterised by its medium-low risk profile,
which limits expectations of any potential additional
impairment:
Principal is repaid on all mortgages from the start.
Early repayment is common so the average life of the
transaction is well below that of the contract.
High quality of collateral, concentrated almost
exclusively in financing for first homes.
The average affordability rate stood at 24% (24%
in2023).
The 93% of the portfolio has a LTV below 80%
calculated as total risk/latest available house
appraisal.
All customers applying for a residential mortgage are
subject to a rigorous credit risk and viability
assessment, analysing whether their income is
sufficient to meet all repayments and will remain
stable over the term of the loan.
Breakdown of the credit with mortgage guarantee to
households for house acquisition, according to the
percentage that the total risk represents on the amount
of the latest available valuation (loan to value):
194
EUR million
2024
Loan to value ratio
Less than or
equal to 40%
More than
40% and less
than 60%
More than
60% and less
than 80%
More than
80% and less
than or equal
to 100%
More than
100%
Total
Santander Group
 
 
 
 
 
Gross amount
17,205
20,085
17,955
2,925
938
59,108
Of which impaired
114
167
189
130
178
778
Of which, Banco Santander, S.A.
 
 
 
 
 
 
Gross amount
17,126
20,014
17,912
2,915
937
58,904
Of which,  impaired
114
166
188
129
177
774
In November 2022, Royal Decree-Law 19/2022 was
published, which establishes a Code of Good Practices in
response to the rise in interest rates on mortgage loans
for primary residences and Royal Decree-Law 6/2012 of
protection measures for mortgage debtors without
resources. The code of good practices is focused on
granting capital grace periods and extending the term of
the operations. The requests made have not been
significant.
Corporate & SME financing
Credit risk with SME and corporates in commercial
banking amounted to EUR 102,342 million, lower than
December 2023, mainly due to the fall in the portfolio of
SMEs of 4.4%. This portfolio accounting for 36% of the
total, compared to 38% of CIB's portfolio, which from
2022 includes branches in Europe.
Most of the portfolio corresponds to clients who have
been assigned a credit analyst, who performs continuous
management of said clients during all phases of the risk
cycle.
The portfolio is broadly diversified and not concentrated
by sector of activity.
The Bank has continued to rely on its support and
proximity to SMEs and the self-employed and has
positioned itself as the leading entity in ICO Loans in
2024 with 816 million euros of financing, which
represents a 39% share in the Spanish financial system.
The majority of this financing was allocated to the ICO
Companies and Entrepreneurs Lines and to a lesser
extent to the ICO International Line and to housing
rehabilitation.
The ICO loans that were granted as a result of the
pandemic (25,428 million euros) are being repaid
normally and there is a balance of EUR 12.7 billion, so
they now represent only around 4.4% of Santander
Spain's total portfolio.
In the case of delinquent operations with ICO guarantee,
the transfer of the overdue guaranteed amounts will
take place as the guarantee is executed, regardless of
whether the guarantor is subrogated to the right to
receive said amounts, according to the regulation of
these guarantees. The de-recognition of the transferred
guaranteed amounts will entail the recognition, at its fair
value, of a collection right against the guarantor.
The portfolio’s NPL ratio stood at 5.07% in December
2024. The NPL ratio decreased by 20 bps compared to
December 2023, due to a reduction in the delinquency
stock in SMEs, due to the proactive management of
delinquent positions with the support of portfolio sales
along with management of single names.
Support measures for those affected by the Dana
The flash floods caused by the Dana on 29 October
exceeded expectations, causing serious impacts, victims
and material losses. From the outset, Santander took
immediate measures to protect employees, customers
and facilities, in addition to working closely with the
authorities to adopt support measures. Management
was regulated through the Group's Crisis Management
Framework and a Dana Crisis Steering Committee was
also created.
RDL 6/2024 of 6 November included the Government's
support measures for households, companies and the
self-employed. i) Public guarantees of 80% for EUR
5 billion until the end of 2025 to cover losses in the
affected area. ii) Moratoriums: capital and interest grace
period for the first 3 months, plus an additional 9
months of capital grace period (for individuals and
companies with income up to EUR 6 million). iii)
Extension of the Code of Good Practices until December
2025. iv) Director support: to alleviate personal and
material damage to equipment, homes, and industrial,
commercial and service sites.
In response to these measures, Santander Spain has
worked on a response framework that pivots on four
management domains according to client typology:
companies, SMEs, self-employed and individuals.
195
Real estate activity
Santander has specialized teams that are in charge of
managing real estate business production and risk areas
that cover the entire life cycle of these operations.
The changes in gross property development loans to
customers were as follows:
EUR million
2024
2023
Balance at beginning of year
2,433
2,327
Foreclosed assets
(1)
Net variation
112
115
Written-off assets
0
(8)
Balance at end of year
2,545
2,433
The NPL ratio of this portfolio (considering only the on
balance amount) ended the year at 2.28% (compared
with 3.04% at December 2023) . The table below shows
the distribution of the portfolio. The coverage ratio of the
real estate doubtful exposure in Spain stands at 36.21%
(39.19% and in 2023).
196
EUR million
2024
Santander Group
Of which,  Banco Santander, S.A.
EUR Million
Gross amount
Excess of gross
exposure over
maximum
recoverable
amount of
effective
collateral
Specific
allowance
Gross amount
Excess of gross
exposure over
maximum
recoverable
amount
Specific
allowance
Financing for construction and
property development (including
land) (business in Spain)
2,545
278
28
2,566
278
-28
Of which impaired
58
6
21
58
6
(21)
Memorandum items written-off
assets
338
338
Memorandum items: Data from the public balance sheet
EUR million
2024
Carrying amount
Santander Group
Of which, Banco Santander, S.A.
Total loans and advances to customers excluding the Public sector
(business in Spain) (Book value)
235,824
227,786
Total consolidated assets (Total business) (Book value)
1,837,081
794,840
Impairment losses and credit risk allowances. Coverage for unimpaired
assets (business in Spain)
1,132
1,043
At year-end, the distribution of this portfolio was as
follows:
EUR Million
Loans: Gross amount
Santander
Group
Of which, 
Banco
Santander, S.A.
1. Without mortgage guarantee
13
14
2. With mortgage guarantee
2,532
2,552
2.1 Completed buildings
934
936
2.1.1 Residential
634
636
2.1.2 Other
300
300
2.2 Buildings and other
constructions under
construction
1,580
1,598
2.2.1 Residential
1,534
1,552
2.2.2 Other
46
46
2.3 Land
18
18
2.3.1 Developed
consolidated land
13
13
2.3.2 Other land
5
5
Total
2,545
2,566
Foreclosed properties
At 31 December 2024, the net balance of these assets
amounted to EUR 2,131 million (EUR 2,448 million at 31
December 2023 ), gross amount of EUR 4,823 million
(EUR 5,506 million at 31 December 2023); recognised
allowance of EUR 2,692 million (EUR 3,058 million at 31
December 2023).
The following table shows the detail of the assets
foreclosed by the businesses in Spain at the end of 2024:
197
EUR million
2024
Gross carrying
amount
Valuation
adjustments
Of which
impairment losses
on assets since
time of
foreclosure
Net Carrying
amount
Property assets arising from financing provided to
construction and property development companies
4,329
2,456
1,804
1,873
Of which:
Completed buildings
707
452
382
255
Residential
197
106
87
91
Other
510
346
295
164
Buildings under construction
95
41
30
54
Residential
0
0
0
0
Other
95
41
30
54
Land
3,527
1,963
1,392
1,564
Developed land
1,000
533
318
467
Other land
2,527
1,430
1,074
1,097
Property assets from home purchase mortgage loans to
households
390
183
123
207
Other foreclosed property assets
104
53
42
51
Total property assets
4,823
2,692
1,969
2,131
The same information in the previous table reference to Banco Santander, S.A. is presented below:
EUR million
2024
Gross carrying
amount
Valuation
adjustments
Of which
impairment losses
on assets since
time of
foreclosure
Carrying amount
Property assets arising from financing provided to
construction and property development companies
376
240
200
136
Of which:
    Completed buildings
369
236
197
133
            Residential
95
51
42
44
            Other
274
185
155
89
    Buildings under construction
            Residential
            Other
Land
7
4
3
3
            Developed land
3
2
1
1
            Other land
4
2
2
2
Property assets from home purchase mortgage loans to
households
356
166
112
190
Other foreclosed property assets
86
41
34
45
Total property assets
818
447
346
371
198
In addition, the Group has shareholdings in entities
holding foreclosed assets amounting to EUR 27 million
and equity instruments foreclosed or received in
payment of debts amounting to EUR 13 million.
In recent years, the Group and the Bank have considered
foreclosure to be an option to resolve cases of default
instead of legal proceedings. The Group and the Bank
initially recognise foreclosed assets at the lower of the
carrying amount of the debt (net of provisions) and the
fair value of the foreclosed asset (less estimated costs to
sell). Subsequent to initial recognition, the assets are
measured at the lower of fair value (less costs to sell)
and the amount initially recognised.
The fair value of this type of assets is determined by the
market value (appraisal) adjusted with discounts
obtained according to internal valuation methodologies
based on the entity's sales experience in goods with
similar characteristics.
The management of real estate assets on the balance
sheet is carried out through companies specializing in
the sale of real estate that is complemented by the
structure of the commercial network. The sale is realised
with at prices in accordance with the market situation
and the offer of wholesale buyers.
The gross movement in foreclosed properties were as
follows (EUR billion):
2024
2023
Gross additions
0.1
0.3
Disposals
(0.8)
(1.2)
Difference
(0.7)
(0.9)
Information on the estimation of impairment losses
The detail of Santander Spain exposure and loan-loss
reserves associated with each of the stages at 31
December, 2024 and  2023 is shown below. In addition,
the exposure is divided in four tranches of the Standard
& Poor's rating scale, according to their current credit
quality:
Exposure and impairment losses by stage
EUR million
2024
Credit qualityA
Stage 1
Stage 2
Stage 3
Total
From AAA to AA-
35,347
110
35,456
From A+ to BB
104,197
1,124
105,322
From BB- to B-
37,413
8,844
46,257
CCC and below
2,084
3,199
6,618
11,900
Total exposureB
179,041
13,277
6,618
198,936
Impairment
losses C
340
570
2,953
3,863
Exposure and impairment losses by stage
EUR million
2023
Credit qualityA
Stage 1
Stage 2
Stage 3
Total
From AAA to AA-
46,827
48
46,875
From A+ to BB
101,079
780
101,859
From BB- to B-
33,905
9,789
43,694
CCC and below
1,513
4,517
7,536
13,566
Total exposureB
183,324
15,134
7,536
205,994
Impairment
losses C
300
663
2,959
3,922
A. Detail of credit quality ratings calculated for Group management
purposes. Excluding the SCIB branches business
B. Total exposure includes loan balances (drawn amounts) and off
balance (letters of credit + guarantees) and excludes REPOs, FV
portfolio, trading portfolio and undrawn commitments.
C. Includes provisions for undrawn authorized lines (loan
commitments).
From the information detailed above, Banco Santander,
S.A. reaches a total gross exposure of EUR 330,370
million in the heading of financial assets at amortized
cost (see note 6 and 10) and EUR 141,976 million in loan
commitments granted for off-balance sheet exposures
(see note 31) Impairment losses amount to EUR 3,843
and EUR 175 million, respectively. (The amount of losses
due to impairment of off-balance sheet exposures
includes the coverage of financial guarantees and other
commitments granted in addition to the aforementioned
loan commitments).
For the estimation of the expected losses, the
prospective information is taken into account.
Specifically, Santander Spain considers three
macroeconomic scenarios, which are updated
periodically. The projected evolution for a period of five
years of the main macroeconomic indicators used by
Santander Spain for estimating expected losses as of
2024, is presented below:
2025-2029
Variables
Pessimistic
scenario 
Base
scenario
Optimistic
scenario 
Interest rate
3.3%
2.7%
2.5%
Unemployment rate
12.5%
10.1%
8.9%
Housing price change
(0.7)%
2.9%
4.1%
GDP growth
0.3%
1.7%
2.8%
199
Each macroeconomic scenarios is associated with a given
weight. As for its allocation, Santander Spain associates
the Base scenario with the highest weight, while
associating the lower weights to the most extreme
scenarios:
2024
2023
Pessimistic scenario
30%
30%
Base scenario
40%
40%
Optimistic scenario 1
30%
30%
The sensitivity analysis of the main portfolios expected
loss to variations of +/-100 bp for the macroeconomic
variables used in the construction of the scenarios, at
December 31 2024, is as follows:
Change in Provision
Mortgages
Corporates
Others
GDP Growth
-100 bp
2.3%
4.9%
2.1%
100 bp
(1.0)%
(4.2)%
(1.1)%
Housing price change
-100 bp
1.6%
8.0%
1.9%
100 bp
(1.3)%
(2.8)%
(0.7)%
Regarding the stage 2 classification determination, the
quantitative criteria applied in Santander Spain are based
on identifying whether any increase in the PD for the
entire expected life of the operation is greater than a
relative or absolute threshold. The established threshold
is different for each portfolio depending on the
characteristics of the operations, and an operation is
considered to exceed said threshold when the PD for the
entire life of the operation increases a certain amount
over the PD it had at the time of initial recognition. The
values of these thresholds depend on their calibration,
carried out periodically, as indicated in previous
paragraphs. Additionally, Santander Spain has
implemented a backstop to the relative threshold in all
portfolios. Consequently, contracts whose current PD
has increased more than twice with respect to its PD at
the time of its origination will be classified in stage 2.
In addition, a series of specific qualitative criteria are
defined that indicate that the exposure has had a
significant increase in credit risk, regardless of the
evolution of its PD since the moment of initial
recognition. Santander Spain, among other criteria,
considers that an operation presents a significant
increase in risk when it presents irregular positions for
more than 30 days or if it is determined based on a
system of early warning indicators.
4. Other credit risk aspects
4.1. Credit risk by activity in the financial markets
This section covers credit risk from treasury, with money
market financing and counterparty risk products to
satisfy the needs of customers (especially credit
institutions) and the Bank.
Counterparty credit risk is the risk that a customer will
default before the final settlement of a transaction’s
cash flows. It creates a bilateral credit risk because it can
affect both parties to a transaction. It is also uncertain
because it depends on market factors, which can be
volatile.
As part of counterparty credit risk exposure, an
additional risk known as wrong-way risk can arise. This
risk occurs when the exposure to a portfolio or
counterparty increases as the credit quality of the
counterparty deteriorates. In other words, there is
wrong-way risk when there is an increase in default risk,
and consequently, the exposure to the counterparty
increases. Santander has specific models to measure this
risk.
Regarding settlement risk, this occurs when the
settlement of a transaction involves a bilateral exchange
of flows or assets between two counterparties. For
example, when a counterparty buys dollars in exchange
for euros, the settlement of the transaction involves one
party delivering euros and receiving an equivalent
amount of dollars from the other. Settlement risk is the
risk that one of the parties fails to meet their settlement
obligations. Grupo Santander has also developed a
global infrastructure and specific models to measure this
risk.
To manage and control counterparty risk, it is essential
to have an infrastructure that allows measuring current
and potential exposure at different levels of aggregation
and granularity in an agile and dynamic way, ensuring
the generation of reports with sufficient detail to
facilitate the understanding of exposures and the
decision-making process.
To measure exposure, Grupo Santander follows two
methodologies: mark-to-market (MtM or replacement
value in derivatives) plus potential future exposure (add-
on), and Monte Carlo simulation for calculating exposure
for some countries and products. Additionally, Santander
calculates capital at risk or unexpected loss, which is the
loss that constitutes economic capital net of guarantees
and recoveries, after deducting the expected loss.
After market close, Grupo Santander recalculates
exposures by adjusting all operations to their new time
horizon, adapting the potential future exposure and
applying mitigation measures (netting, collateral, among
others), so that exposures can be controlled daily against
the limits approved by senior management within the
risk appetite. Santander performs risk control through a
real-time integrated system, which allows the Group to
200
know at any moment the available exposure limit with
any counterparty, in any product and term, and across all
subsidiaries.
4.2. Concentration risk
Concentration risk control is a vital part of our
management. the Group and the Bank continuously
monitors the degree of concentration of its credit risk
portfolios using various criteria: geographic areas and
countries, economic sectors and groups of customers.
The board, via the risk appetite framework, determines
the maximum levels of concentration.
In line with these maximum levels and limits, the
executive risk committee establishes the risk policies
and reviews the appropriate exposure levels for the
effective management of the degree of concentration in
Santander’s credit risk portfolios.
Grupo and Banco Santander must adhere to the
regulation on large risks contained in the CRR, according
to which the exposure contracted by an entity with a
customer or group of associated customers will be
considered a large exposure when its value is equal to or
greater than 10% of eligible capital.
In addition, in order to limit large exposures, no entity
may assume exposures exceeding 25% of its eligible
capital with a single customer or group of associated
customers, having factored in the credit risk mitigation
effect contained in the regulation.
At the end of December, after applying risk mitigation
techniques, no group reaches the above-mentioned
thresholds.
Regulatory credit exposure with the 20 largest groups
within the scope of large risks represented 5.5% of the
outstanding credit risk with customers (lending to
customers plus off-balance sheet risks) as of December
2024. While the regulatory credit exposure with the 40
largest groups represents 8.4% of the credit risk.
The detail, by activity and geographical area of the
Group's risk concentration at 31 December 2024 is as
follows:
EUR million
2024A
Total
Spain
Other EU
countries
America
Rest of the
world
Central banks and Credit institutions
359,739
76,925
82,039
130,073
70,702
Public sector
253,851
73,743
71,610
98,828
9,670
Of which:
Central government
221,877
59,921
65,821
86,677
9,458
Other central government
31,974
13,822
5,789
12,151
212
Other financial institutions (financial business activity)
189,113
14,698
50,470
83,470
40,475
Non-financial companies and individual entrepreneurs (non-
financial business activity) (broken down by purpose)
450,349
106,017
107,575
175,493
61,264
Of which:
Construction and property development
24,736
3,702
4,323
10,691
6,020
Civil engineering construction
5,515
2,337
1,890
1,218
70
Large companies
274,798
50,487
63,963
114,597
45,751
SMEs and individual entrepreneurs
145,300
49,491
37,399
48,987
9,423
Households – other (broken down by purpose)
568,540
86,734
110,909
146,673
224,224
Of which:
Residential
351,331
61,388
38,502
45,953
205,488
Consumer loans
199,156
17,793
70,064
95,189
16,110
Other purposes
18,053
7,553
2,343
5,531
2,626
Total
1,821,592
358,117
422,603
634,537
406,335
A. For the purposes of this table, the definition of risk includes the following items in the public balance sheet: 'Loans and advances to credit institutions', 'Loans
and advances to Central Banks', 'Loans and advances to Customers', 'Debt securities', 'Equity Instruments', 'Trading Derivatives', 'Hedging derivatives',
'Investments and financial guarantees given'.
201
The same information in the previous table referring to Banco Santander, S.A. it is presented below:
EUR million
2024A
Total
Spain
Other EU
countries
America
Rest of the
world
Central banks and Credit institutions
236,054
94,953
58,451
54,755
27,895
Public sector
100,128
56,430
28,580
5,906
9,212
Of which:
Central government
83,689
42,691
26,736
5,906
8,356
Other central government
16,439
13,739
1,844
856
Other financial institutions (financial business activity)
224,710
52,405
57,203
76,968
38,134
Non-financial companies and individual entrepreneurs (Non-
financial business activity) (broken down by purpose)
207,788
98,616
35,771
37,892
35,509
Of which:
Construction and property development
2,459
2,446
12
1
Civil engineering construction
3,861
2,027
1,056
708
70
Rest of purposes
201,468
94,143
34,703
37,183
35,439
    Large companies
155,742
50,208
34,323
35,952
35,259
    SMEs and individual entrepreneurs
45,726
43,935
380
1,231
180
Households – other (broken down by purpose)
76,636
74,884
502
561
689
Of which:
Residential
60,135
58,709
405
417
604
Consumer loans
8,874
8,824
9
23
18
Other purposes
7,627
7,351
88
121
67
Total
845,316
377,288
180,507
176,082
111,439
A. For the purposes of this table, the definition of risk includes the following items in the public balance sheet: 'Loans and advances to credit institutions', 'Loans
and advances to Central Banks', 'Loans and advances to Customers', 'Debt securities', 'Equity Instruments', 'Trading Derivatives', 'Hedging derivatives',
'Investments and financial guarantees given'.
4.3 Sectors identification and management
Grupo and Banco Santander conduct a quarterly review
of exposure to customers operating in sectors that could
be more affected by macroeconomic conditions (energy
consumption, commodity prices, and key
macroeconomic variables). This monitoring is
complemented by the use of internal tools that allow
projecting the behaviour and evolution of clients in each
sector under different macroeconomic scenarios.
Additionally, this process considers, among other things,
the following information at the sector level:
Market information: Industries’ stock market
performance.
Analysts’ EBITDA forecasts for the coming years.
Internal information: Changes in credit exposure,
defaults (in different timelines) and stagings.
Our industry experts’ opinion, based on specific
details about our exposures and our relationships
with customers.
The Group, adn therefore the Bank, continued to build up
our analysis of potential losses to the highest level of
granularity by enhancing our sector-level methodology
and projection tool based on the resilience of each
company’s financial statements to different
macroeconomic scenarios. Santander considered their
pledge to meet energy commitments through possible
transition plans by quantifying impacts under the
assumptions of an orderly, disorderly or non-existent
transition to be able to keep our management of the
portfolio one step ahead.
4.4. Sovereign risk and exposure to other public sector
entities
Sovereign risk occurs in transactions with a central bank.
It includes the regulatory cash reserve, issuer risk with
the Treasury (public debt portfolio) and risk from
transactions with government institutions whose
funding only come from the state’s budgetary revenue
and not commercial operations.
Grupo Santander's standard for sovereign risk differs
somewhat from the European Banking Authority's (EBA)
standard for regular stress testing. In particular, the EBA
does not consider deposits with central banks, exposures
with insurance companies or indirect exposures from
guarantees and other financial instruments. However, its
standard does generally include entities run by regional,
local and central governments.
202
Grupo and Banco Santander continue to track and
manage transactions with sovereign risk based on
available information, such as reports by rating agencies
and international organizations. Grupo and Banco
Santander monitor each country where the Group and
the Bank have cross-border1 and sovereign risk. The
Group and the Bank analyse events that could affect the
country’s political or institutional stability and assign its
government or central bank a credit rating. This helps us
set limits for transactions with sovereign risk.
At the end of December 2024, Grupo and Banco
Santander´s local sovereign exposure, in currencies other
than the official currency of the country of issuance, is
not significant (EUR 4,459 million, 1.1% of total
sovereign risk) according to our management criteria.
Furthermore, exposure to non-local sovereign issuers
involving cross-border risk is even less significant2EUR
11,494 million, 2.8% of total sovereign risk).
Sovereign exposure in Latin America is mostly in local
currency, and is recognised in the local accounts and
concentrated in short- term maturities.
Over the past few years, total exposure to sovereign risk
has remained in line with regulatory requirements and
our strategy to manage this portfolio.
The shifts observed in the different countries exposure is
due to our liquidity management strategy and the
hedging of interest and exchange rates risks. Santander's
exposure spreads among countries with varied
macroeconomic outlooks and dissimilar scenarios in
terms of growth, interest and exchange rates.
Our investment strategy for sovereign risk considers
country’s credit quality to set the maximum exposure
limits. The following table shows the percentage of
exposure by ratingA:
2024
2023
AAA
21%
18%
AA
18%
19%
A
41%
41%
BBB
11%
12%
Less than BBB
9%
10%
A.    Internal ratings are applied.
1 Risks with domestic public or private borrowers in foreign currency and originated outside the country.
Countries that are not considered low risk by Banco de España.
203
Sovereign exposure at the end of 31 December 2024
is shown in the table below (data in million euros):
2024
2023
Portfolio
Country
Financial assets
held for trading
and Financial
assets
designated as FV
with changes in
results
Financial assets
at fair value
through other
comprehensive
income
Financial assets
at amortised
cost
Non-trading
financial assets
mandatorillly at
fair value
through profit or
loss
Total net direct
exposure
Total net direct
exposure
Spain
8,096
3,841
44,356
56,293
39,627
Portugal
89
1,240
6,323
7,652
6,859
Italy
4,830
452
7,633
12,915
5,594
Greece
Ireland
Rest Eurozone
595
567
5,050
6,212
8,124
UK
375
1,376
7,021
8,772
3,787
Poland
434
5,570
8,282
14,286
11,267
Rest of Europe
(6)
424
536
954
2,793
US
5,630
4,560
14,736
24,926
21,304
Brazil
9,185
13,824
3,632
26,641
27,733
Mexico
6,051
8,964
6,627
21,642
20,825
Chile
316
1,425
5,159
6,900
6,285
Rest of America
190
1,745
2,496
4,431
2,250
Rest of the World
15
3,502
3,486
7,003
4,527
TOTAL
35,800
47,490
115,337
198,627
160,975
204
5. Forborne loan portfolio
Grupo and Banco Santander's customer debt redirection
policy incorporates the regulatory requirements of the
EBA guidelines on the management of non-performing
exposures, refinancing and restructuring. This policy acts
as a reference for the transposition in our subsidiaries
and shares the applicable supervisory expectations.
This policy also sets down rigorous criteria for
evaluating, classifying and monitoring forbearances to
ensure the strictest possible care and diligence in
recovering due amounts. Thus, it dictates that Grupo and
Banco  Santander must adapt payment obligations to
customers' current circumstances. Our forbearance
policy also defines classification criteria to ensure Grupo
and Banco Santander recognize risks appropriately. They
must remain classified as non-performing or in watch-
list for a prudential period for reasonable certainty of
repayment. In no case will repayments be used to delay
the immediate recognition of losses or so that their use
distorts the timely recognition of the risk of non-
payment.
At 31 December 2024, forbearance stock fell again and
stood at EUR 27,144 million, due to the good payment
behaviour in the main geographies. In terms of credit
quality, 54% of the loans is classified as credit impaired,
with a coverage ratio of 41%. In addition, 46% of the
portfolio is classified as performing.
The following terms are used with the meanings
specified below:
Refinancing transaction: transaction that is granted
or used, for reasons relating to current or
foreseeable financial difficulties of the borrower, to
repay one or more of the transactions granted to it,
or through which the payments on such transactions
are brought fully or partially up to date, in order to
enable the borrowers of the cancelled or refinanced
transactions to repay their debt (principal and
interest) because they are unable, or might
foreseeably become unable, to comply with the
conditions there of in due time and form.
Restructured transaction: transaction with respect to
which, for economic or legal reasons relating to
current or foreseeable financial difficulties of the
borrower, the financial terms and conditions are
modified in order to facilitate the payment of the
debt (principal and interest) because the borrower is
unable, or might foreseeably become unable, to
comply with the aforementioned terms and
conditions in due time and form, even if such
modification is envisaged in the agreement.
205
Current refinancing and restructuring balances
Amounts in EUR million, except number of transactions that are in units
2024
Total
Of which, non-performing/Doubtful
Without real guarantee
With real guarantee
Without real guarantee
With real guarantee
Maximum amount of
the actual collateral
that can be
considered
Impairment of
accumulated
value or
accumulated
losses in fair
value due to
credit risk
Maximum amount of
the actual collateral
that can be considered
Impairment of
accumulated
value or
accumulated
losses in fair
value due to
credit risk
Number of
transactions
Gross amount
Number of
transactions
Gross
amount
Real estate
guarantee
Rest of real
guarantees
Number of
transactions
Gross
amount
Number of
transactions
Gross
amount
Real estate
guarantee
Rest of real
guarantees
Credit entities
Public sector
23
9
9
2
2
4
8
3
7
1
1
3
Other financial institutions and:
individual shareholder
946
70
605
306
199
52
93
574
21
512
125
70
14
85
Non-financial institutions and
individual shareholder
543,934
5,515
47,854
6,668
3,678
1,398
3,011
353,838
2,956
31,259
3,106
1,622
543
2,624
Of which financing for
constructions and property
development
12,688
103
1,765
828
672
30
171
8,789
64
1,116
218
154
20
127
Other warehouses
3,308,884
4,534
483,714
10,040
4,375
3,754
4,038
2,073,312
2,623
285,857
5,850
2,188
2,299
3,285
Total
3,853,787
10,128
532,182
17,016
8,254
5,204
7,146
2,427,732
5,603
317,635
9,082
3,881
2,856
5,997
Financing classified as non-current
assets and disposable groups of
items that have been classified as
held for sale
206
The same information in the previous table referring to Banco Santander, S.A. it is presented below:
Current refinancing and restructuring balances
Amounts in EUR million, except number of transactions that are in units
2024
Total
Of which, non-performing/Doubtful
Without real guarantee
With real guarantee
Without real guarantee
With real guarantee
Maximum amount of
the actual collateral
that can be
considered
Impairment of
accumulated
value or
accumulated
losses in fair
value due to
credit risk
Maximum amount of
the actual collateral
that can be
considered
Impairment
of
accumulated
value or
accumulated
losses in fair
value due to
credit risk
Number of
transactions
Gross amount
Number of
transactions
Gross
amount
Real estate
guarantee
Rest of real
guarantees
Number of
transactions
Gross amount
Number of
transactions
Gross
amount
Real estate
guarantee
Rest of real
guarantees
Credit entities
Public sector
14
6
4
2
2
(1)
2
1
1
Other financial companies and sole
proprietorships (financial business
activity)
174
65
59
217
164
12
(75)
63
17
37
106
68
6
(73)
Non-financial corporations and sole
proprietorships (non-financial business
activity)
24,255
2,607
6,251
2,874
1,568
484
(1,097)
7,540
1,171
4,220
1,601
916
223
(1,004)
Of which, financing for construction
and real estate development (including
land)
4
115
84
83
(17)
4
65
41
40
(15)
Other warehouses
12,249
188
15,002
1,217
1,104
5
(323)
1,790
29
8,152
668
584
3
(265)
Total
36,692
2,866
21,316
4,310
2,838
501
(1,495)
9,393
1,217
12,411
2,376
1,569
232
(1,342)
Financing classified as non-current assets
and disposable groups of items that have
been classified as held for sale
207
In 2024, the amortised cost of financial assets whose
contractual cash flows were modified during the year
when the corresponding loss adjustment was valued at
an amount equal to the expected credit losses over the
life of the asset amounted to EUR   3,940 million
(2,902 million in 2023), without these modifications
having a material impact on the income statement. Also,
during 2024, the total of financial assets that have been
modified since the initial recognition, and whose
correction for expected loss has gone from being valued
during the entire life of the asset to the following twelve
months, amounts to EUR  2,950 million (2,804 million in
2023).
In 2024, the amortised cost of financial assets owned by
the Bank whose contractual cash flows were modified
during the year when the corresponding loss adjustment
was valued at an amount equal to the expected credit
losses over the life of the asset amounted to EUR 291
million, without these modifications having a material
impact on the income statement. Also, during 2024, the
total of financial assets owned by the Bank that have
been modified since the initial recognition, and whose
correction for expected loss has gone from being valued
during the entire life of the asset to the following twelve
months, amounts to EUR 1,746 million.
The transactions presented in the foregoing tables were
classified at 31 December 2024 by nature, as follows:
Credit impaired: Operations that rest on an
inadequate payment scheme will be classified within
the non-performing category, regardless they
include contract clauses that delay the repayment of
the operation throughout regular payments or
present amounts written off the balance sheet for
being considered irrecoverable.
Performing: Operations not classifiable as non-
performing will be classified within this category.
Operations will also be classified as normal if they
have been reclassified from the non-performing
category for complying with the specific criteria
detailed below:
a A period of a year must have passed from the
refinancing or restructuring date.
b The owner must have paid for the accrued
amounts of the capital and interests, thus
reducing the rearranged capital amount, from the
date when the restructuring of refinancing
operation was formalised.
c The owner must not have any other operation
with amounts past due by more than 90
consecutive days of material delay on the date of
the reclassification to the normal risk category. 
Attending to the credit attention 46% of the forborne
loan transactions are classified as other than non-
performing. Particularly noteworthy are the level of
existing guarantees (50% of transactions are secured by
collateral) and the coverage provided by specific
allowances (representing 26% of the total forborne loan
portfolio and 41% of the non-performing portfolio).
c) Market, structural and liquidity risk
1. Activities subject to market risk and types of market
risk
Activities exposed to market risk encompass transactions
where risk is assumed as a consequence of potential
changes in interest rates, inflation rates, exchange rates,
stock prices, credit spreads, commodity prices, volatility
and other market factors; the liquidity risk from our
products and markets, and the balance-sheet liquidity
risk. Therefore, they include trading risks and structural
risks.
Interest rate risk arises from movements in interest
rates that reduce the value of a financial instrument,
a portfolio or the Group or the Bank . It can affect
loans, deposits, debt securities, most assets and
liabilities held for trading, and derivatives.
Inflation rate risk arises from movements in inflation
that can reduce the value of a financial instrument, a
portfolio or the Group or the Bank. It can affect loans,
debt securities and derivatives (e.g. inflation swaps
and futures) whose profitability is linked to inflation.
Exchange rate risk is the possibility of loss because
the currency of a long or open position will
depreciate against the base currency. It can affect
debt in subsidiaries whose local currency is not the
euro, as well as loans denominated in a foreign
currency.
Equity risk is the possibility of loss from open
positions in securities if their market price or
expected future dividends fall. It affects shares, stock
market indices, convertible bonds and derivatives
with shares as the underlying asset (put, call, equity
swaps, etc.).
Credit spread risk is the possibility of loss from open
positions in fixed-income securities or credit
derivatives if their yield curve, or the recovery rate of
their issuer or type change. A spread is the yield
difference between financial instruments against a
benchmark (e.g. the internal rate of return (IRR) of
government bonds and interbank interest rates).
Commodity price risk is the possibility of loss from
movements in commodity prices. Grupo and Banco
Santander's commodity exposure is minor and stems
mainly from commodity derivatives.
208
Volatility risk is the possibility of loss caused by
movements in interest rates, exchange rates, the
stock market, credit spreads and other risk factors
affecting portfolio value. It is inherent to all financial
instruments whose value considers volatility
(especially options contracts).
Derivative contracts (such as options, futures, forwards
and swaps) can mitigate market risks partially or fully.
Additionally, other more complex coverage market risks
are considered, such as correlation risk, market liquidity
risk, prepayment or cancellation risk and subscription
risk.
Correlation risk is the possibility of loss due to an
adverse correlation between risk variables that affect
portfolio value. Risk variables could be the same (e.g.
two FX rates) or different (e.g. an interest rate and a
commodity price).
Market liquidity risk is the possibility that fewer
market makers or institutional investors, a large
number of transactions, market instability and other
factors will cause the Group or a subsidiary to exit a
position at a worse market price or trade cost.
Exposure to different products and currencies can
also increase this risk.
Pre-payment or cancellation risk originates when
mortgages, deposits and other on-balance-sheet
instruments give holders the option to buy or sell
them, thus altering future cash flows. Potential
mismatches on the balance sheet pose a risk since
cash flows may have to be reinvested at an interest
rate that is potentially lower (assets) or higher
(liabilities).
Underwriting risk is the possibility that the bank will
have to hold part of a debt issue it has underwritten
or agreed to place if it cannot all be placed among
potential buyers.
Balance sheet liquidity risk (unlike market liquidity risk)
is the possibility of loss caused by forced disposal of
assets or cash flow imbalance if the bank meets its
payment obligations late or at excessive cost. It can
cause losses by forced asset sales or impacts on margins
due to the mismatch between expected cash inflows and
outflows.
Pension and actuarial risks (explained at the end of this
section) also depend on market variables.
Grupo and Banco Santander aim to comply with the
Basel Committee’s Fundamental Review of the Trading
Book (FRTB) and the EBA’s Guidelines on the
management of interest rate risk arising from non-
trading book activities. The purpose of several projects
Grupo Santander runs is to provide risk control managers
and teams with the best market risk management tools
under the right governance framework for the models
Grupo Santander uses for metric reporting; and to
comply with regulation on the risks mentioned above.
2. Trading market risk management
Setting market risk limits in a dynamic process according
to the risk appetite in the annual limits plan prepared by
senior management and extended to all subsidiaries.
The standard methodology for risk management and
control in trading, measures the maximum expected loss
with a specific level of confidence and time frame. The
standard for historical simulation is a confidence level of
99% over one day.
Grupo and Banco Santander apply statistical
adjustments efficiently to incorporate recent
developments affecting our levels of risk. Our time
frame is two years or at least 520 days from the
reference date of the VaR calculation.
209
The balance sheet items in the Group’s consolidated
position that are subject to market risk are shown below,
distinguishing those positions for which the main risk
metric is VaR from those for which risk monitoring is
carried out using other metrics:
EUR million
Main market risk metric
Balance sheet
amount
VaR
Other
Main risk factor for 'Other'
balance
Assets subject to market risk
Cash, cash balances at central banks and other
deposits on demand
192,208
192,208
Interest rate
Financial assets held for trading
230,253
230,253
Non-trading financial assets mandatorily at fair
value through profit or loss
6,130
4,641
1,489
Interest rate, spread
Financial assets designated at fair value through
profit or loss
7,915
7,915
Interest rate, spread
Financial assets designated at fair value through
other comprehensive income
89,898
2,193
87,705
Interest rate, spread
Financial assets at amortized cost
1,203,707
1,203,707
Interest rate, spread
Hedging derivatives
5,672
5,672
Interest rate, exchange
rate
Changes in the fair value of hedged items in
portfolio hedges of interest risk
(704)
(704)
Interest rate
Other assets
102,002
Total assets
1,837,081
Liabilities subject to market risk
Financial liabilities held for trading
152,151
152,151
Financial liabilities designated at fair value through
profit or loss
36,360
36,360
Interest rate, spread
Financial liabilities at amortized cost
1,484,322
1,484,322
Interest rate, spread
Hedging derivatives
4,752
4,752
Interest rate, exchange
rate
Changes in the fair value of hedged items in
portfolio hedges of interest rate risk
(9)
(9)
Interest rate
Other liabilities
52,178
Total liabilities
1,729,754
Equity
107,327
210
The following table displays the latest and average VaR
values at 99% by risk factor over the last three years. It
also shows the minimum and maximum VaR values in
2024 and 97.5% ES at the end of December 2024:
VaR statistics and expected shortfall by risk factorA
EUR million. VaR at 99% and ES at 97.5% with one day time horizon
2024
2023
VaR (99%)
ES (97.5%)
VaR
Min
Average
Max
Latest
Latest
Average
Latest
Total Trading
11.6
17.1
23.0
18.7
19.6
11.7
13.5
Diversification effect
(11.0)
(19.8)
(42.1)
(27.3)
(21.8)
(14.9)
(17.1)
Interest rate
11.4
17.0
23.1
20.2
19.8
12.2
11.1
Equities
2.8
6.0
18.8
9.5
6.5
3.2
6.0
Exchange rate
2.8
5.8
11.1
5.9
7.0
5.3
4.8
Credit spread
3.6
4.9
7.0
5.3
4.9
4.3
6.1
Commodities
2.0
3.2
5.1
5.1
3.2
1.6
2.6
Total Europe
9.0
12.7
17.4
16.0
16.0
9.4
11.8
Diversification effect
(9.9)
(15.4)
(33.3)
(18.4)
(15.9)
(10.5)
(13.8)
Interest rate
8.8
12.0
17.6
14.4
15.4
9.1
8.2
Equities
3.3
5.9
16.9
8.8
6.2
2.8
5.8
Exchange rate
3.1
5.1
8.9
5.8
5.3
3.5
5.2
Credit spread
3.6
4.9
7.0
5.3
4.9
4.3
6.1
Commodities
0.1
0.2
0.3
0.1
0.1
0.2
0.3
Total North America
4.9
6.9
9.3
6.4
6.8
4.0
5.0
Diversification effect
(0.2)
(1.1)
(4.3)
(0.8)
(0.8)
(0.7)
(0.5)
Interest rate
4.7
6.9
10.0
6.6
6.9
3.7
5.0
Equities
0.2
1.3
0.1
0.1
0.2
0.0
Exchange rate
0.4
0.9
2.3
0.5
0.6
0.8
0.5
Total South America
4.4
9.0
15.0
9.5
8.0
7.3
7.0
Diversification effect
(2.5)
(6.9)
(18.1)
(5.5)
(5.2)
(6.2)
(6.6)
Interest rate
4.5
8.8
14.7
6.5
5.5
7.3
5.6
Equities
1.2
4.4
2.1
1.6
1.4
2.4
Exchange rate
0.4
2.7
8.9
1.3
3.0
3.2
3.0
Commodities
2.0
3.2
5.1
5.1
3.1
1.6
2.6
A. In South and North America, VaR levels of credit spreads and commodities are not shown separately due to their low or null materiality.
VaR at the end of December (EUR 18.7 million was EUR
5.2 million igher compared to the end of 2023, reflecting
the spike in market volatility caused by geopolitical risk,
inflation and its impact on central banks’ monetary
policy, and greater exposure to interest rate risk in North
America.
In 2024, average VaR (EUR 17.1 million was higher than
2023 and for all risk factors, especially interest rates.
Temporary VaR increases owe more to short-term price
volatility than to significant changes in positions.
By region, average VaR, was higher in the three regions
where we operate, with the increase due to interest
rates risk factor in North America, and more distributed
among the other factors in the other regions.
Backtesting
Actual losses can differ from predicted losses because of
the VaR’s limitations. The Bank and the Group measures
the accuracy of the VaR calculation model to make sure it
is reliable. The most important tests Grupo Santander
and Banco run involve backtesting:
At backtesting of hypothetical P/L and of the entire
trading book no exception was observed during
2024 (daily loss greater than the VaR or daily profit
211
greater than VaE) to VaR and VaE with a confidence
level of 99%.
The exceptions observed in the past year are
consistent with the assumptions of the VaR calculation
model.
IBOR reform
Since 2013, different supranational organizations and
authorities (IOSCO and FSB) have promoted and
monitored initiatives aimed at carrying out reforms to
strengthen interest rate indices. The main objective was
to facilitate the transition to the risk-free indices
identified in different jurisdictions, highlighting the
SONIA index as a replacement for the LIBOR references
in pounds, the SOFR for the LIBOR in dollars, and the
€STR for the LIBOR in euros.
In this sense and as a result of the joint effort of
authorities and market participants, this transition
process has been materialized in different milestones
during the period between 2019 and 2024. From March
and September 2024, the terms of the 3-month pound
LIBOR, and the 1-month, 3-month and 6-month dollar
LIBOR have ceased permanently, thus completing the
transition.
The Group and the Bank have carried out the operational
and technological changes necessary to undertake the
transition of these reference indexes.
3. Structural balance sheet risks
3.1. Main aggregates and variations
Consistent with previous years, the market risk profile of
Grupo and Banco Santander’s balance sheet remained
moderate in 2024 in terms of asset, shareholders’ equity
and NII volumes, each subsidiaries.
Each subsidiary’s finance division manages interest rate
risk from commercial banking and is responsible for
handling structural risk from interest rate fluctuations.
To measure interest rate risk, Grupo Santander uses
statistical models based on strategies to mitigate
structural risk with interest-rate instruments (such as
bonds and derivatives) to keep risk profile within risk
appetite.
The NII and EVE sensitivities below are based on
scenarios of parallel interest rate movements from -100
to +100 basis points.
212
Structural VaR
With such a homogeneous metric as VaR, Grupo
Santander can fully monitor market risk in the banking
book (excluding CIB trading activity). The Bank
differentiates fixed income based on interest rates and
credit spreads in ALCO portfolios, FX rates and shares.
In general, the structural VaR of Grupo and Banco
Santander total assets and equity is minor.
Structural VaR
EUR million. Structural VaR 99% with a temporary horizon of one day.
2023
2022
Minimum
Average
Maximum
Latest
Average
Latest
Structural VaR
620.7
747.7
910.0
687.5
705.0
749.5
Diversification effect
(237.2)
(386.4)
(575.5)
(268.6)
(416.6)
(444.7)
VaR Interest Rate
210.7
412.0
685.6
235.2
348.4
380.2
VaR Exchange Rate
526.9
571.7
629.8
594.4
580.4
642.9
VaR Equities
120.3
150.4
170.1
126.5
192.8
171.1
1. Includes credit spread VaR on ALCO portfolios.
Structural interest rate risk:
Europe
At the end of December, the net interest income (NII) of
our main balance sheets showed positive sensitivities to
increases in interest rates. On the same date, in the case
of the economic value of equity (EVE), it showed
negative sensitivity to increases in interest rates in the
case of the UK and positive sensitivity in the case of
Spain in the same scenario.
At the end of December, under the scenarios previously
described, significant risk of NII sensitivity to the euro
amounted to EUR 877 million; to the pound sterling, EUR
211 million; to the US dollar, EUR 54 million; and to the
Polish złoty, EUR 61 million, all with risk of rate cuts.
Significant risk of EVE sensitivity to yield curves of the
euro was EUR 753 million; of the pound sterling, EUR
662 million; of the US dollar, EUR 132 million euros; and
of the Polish złoty, EUR 244 million euros, mostly with
risk of rate cuts, except for the US dollar.
Exposure was moderate in relation to annual budget and
capital levels in 2024.
North America
At the end of December, sensitivity of NII on our North
America balance sheet to interest rate hikes was
positive, while EVE sensitivity was negative.
Exposure was moderate in relation to annual budget and
capital levels in 2024.
At the end of December, significant risk to NII was
mainly in the US and amounted to EUR 125 million.
The most significant risk to EVE was in the US and
amounted to EUR 639 million.
South America
EVE and NII on our main South American balance sheets
are positioned for interest rate cuts.
Exposure in all countries was moderate in relation to the
annual budget and capital levels in 2024.
At the end of December, most significant risk to NII was
mainly in Brasil (EUR 124 million ) and in Chile (EUR
4 million).
Most significant risk to EVE was recorded in Brasil (EUR
411 million) and in Chile (EUR 323 million).
Structural foreign currency rate risk/results hedging
Grupo Santander's structural FX risk stems mainly from
the income and hedging of foreign currency transactions
for permanent financial investments. In the dynamic
management of this risk, Grupo Santander aims to limit
the impact of FX rate movements on the core capital
ratio. In 2024, the hedged of the different currencies that
have an impact on our core capital ratio was close to
100%.
In December 2024, our permanent exposures (with
potential impact on shareholders’ equity) were, from
largest to smallest, in US dollars, British pounds sterling,
Brazilian reais, Mexican pesos, Polish złoty and Chilean
pesos.
213
Grupo and Banco Santander use FX derivatives to hedge
part of those permanent positions. The Finance division
manages FX risk and hedging for the expected profits
and dividends of subsidiaries whose base currency is not
the euro.
Structural equity risk
Grupo Santander holds equity positions in its banking
and trading books. They are either equity instruments or
stock, depending on the share of ownership or control.
At the end of December 2024, the equities and
shareholdings in the banking book were diversified
among Spain, China, Morocco, Poland and other
countries. Most of them invest in the financial and
insurance sectors. Grupo Santander has minor equity
exposure to property and other sectors.
Structural equity positions are exposed to market risk.
The Group calculates its VaR with a set of market prices
and proxies. At the end of the year 2024, VaR at a 99%
confidence level over a one-day horizon was EUR
127 million (EUR 171 million in 2023).
3.2.Methodologies
Structural interest rate risk
The Group and the Bank measure the potential impact of
interest rate movements on EVE and NII. Because
changing rates may generate impacts, Grupo Santander
must manage and control many subtypes of interest rate
risk, such as repricing risk, curve risk, basis risk and
option risk (e.g. behavioural or automatic).
Interest rate risk in the balance sheet and market
conditions and outlooks could necessitate certain
financial measures to achieve Group and Bank’s desired  
risk profile (such as selling positions or setting interest
rates on products markets).
The metrics uses to monitor IRRBB include NII and EVE
sensitivity to interest rate movements.
Net interest income sensitivity
Net interest income (NII) is the difference between
interest income from assets and the interest cost of
liabilities in the banking book over a typical one- to
three-year horizon (one year being standard in Grupo
Santander). Because NII sensitivity is the difference in
income between a selected scenario and the base
scenario, its values can be as many as considered
scenarios. It enables us to see short-term risks and
supplement economic value of equity (EVE) sensitivity.
Economic value of equity sensitivity
Economic value of equity (EVE) is the difference between
the current value of all assets minus the current value of
all liabilities in the banking book. It does not include
shareholders’ equity and non-interest-bearing
instruments. The sensitivity of the economic value of
own funds is obtained as the difference between said
economic value calculated with a selected scenario and
that calculated with a base scenario.
Because EVE sensitivity is the difference in EVE between
a selected scenario and the base scenario, it can have as
many values as considered scenarios. It enables us to
see long-term risks and supplement NII sensitivity.
Structural exchange-rate risk/hedging of results
Every day, Grupo Santander measures FX positions, VaR
and P/L.
Structural equity risk
Grupo Santander measures equity positions, VaR and P/
L.
4. Liquidity risk
Structural liquidity management aims to fund the Group
and the Bank’s recurring activity optimising maturities
and costs, while avoiding taking on undesired liquidity
risks.
Grupo and Banco Santander’s liquidity management is
based on the following principles:
Define liquidity risk and provide detailed
assessments of current and emerging material
liquidity risks.
Define liquidity risk metrics, review and challenge
liquidity risk appetite and limits on first line of
defence proposals.
Evaluates and challenges commercial/business
proposals; It provides senior management and
business units with the necessary elements to
understand the liquidity risk of Santander's
businesses and operations.
Supervise the liquidity risk management of the first
line of defence and assess the permanence of
businesses within the limits of liquidity risk.
Reports on compliance with risk appetite limits and
exceptions, if any, to governing bodies.
Provides a consolidated view of liquidity risk
exposures and liquidity risk profile.
Confirms the existence of adequate liquidity
procedures to manage the business within the limits
of risk appetite.
214
The effective application of these principles by all
institutions comprising the Group required the
development of a unique management framework built
upon three fundamental pillars:
A solid organisational and governance model that
ensures the involvement of the subsidiaries’ senior
management in decision-taking and its integration
into the Group’s global strategy. The decision-making
process for all structural risks, including liquidity and
funding risk, is carried out by local Asset and Liability
Committees (ALCOs) in coordination with the global
ALCO, which is the body empowered by the Bank's
board in accordance with the corporate Asset and
Liability Management (ALM) framework.
This governance model has been reinforced as it has
been included within Santander's Risk Appetite
Framework. This framework meets demands from
regulators and market players emanating from the
financial crisis to strengthen banks’ risk management
and control systems.
  In-depth balance sheet analysis and measurement of
liquidity risk, supporting decision-taking and its
control. Group and Bank’s objective is to maintain
adequate liquidity levels necessary to cover its short-
and long-term needs with stable funding sources,
optimising the impact of their costs on the income
statement. Grupo and Banco Santander’s liquidity risk
management processes are contained within a
conservative risk appetite framework established in
each geographic area in accordance with its
commercial strategy. This risk appetite establishes the
limits within which the subsidiaries and, therefore, the
Bank can operate in order to achieve their strategic
objectives.
Management adapted in practice to the liquidity needs
of each business. Every year, based on business needs,
a liquidity plan is developed which seeks to achieve:
a solid balance sheet structure, with a diversified
presence in the wholesale markets;
the use of liquidity buffers and limited
encumbrance of assets;
compliance with both regulatory metrics and
other metrics included in each entity’s risk
appetite statement.
Over the course of the year, all dimensions of the plan
are monitored.
Grupo Santander continues to develop the ILAAP
(Internal Liquidity Adequacy Assessment Process), an
internal self-assessment of liquidity adequacy which
must be integrated into the Group’s other risk
management and strategic processes. It focuses on both
quantitative and qualitative matters and is used as an
input to the SREP (Supervisory Review and Evaluation
Process). The ILAAP evaluates the liquidity position both
in ordinary and stressed scenarios.
i. Liquidity risk measurement
Grupo Santander uses the Basel regulatory definition
and calculates a set of metrics and stress scenarios in
relation to intraday liquidity risk to maintain a high level
of management and control. On the one hand, the
regulatory liquidity metrics (LCR, NSFR) are prepared
following the regulatory criteria established in the CRR-II
and CRD IV. Regarding internal metrics, liquidity
scenarios are determined using a combination of
behavioral observation in actual liquidity crises occurred
at other banks, regulatory assumptions and expert
judgment.
a) Liquidity Coverage Ratio (LCR)
The liquidity coverage ratio (LCR) is a regulatory metric.
Its purpose is to promote the short-term resilience of a
bank’s liquidity profile and make sure it has enough
high-quality liquid assets to withstand a considerable
idiosyncratic or market stress scenario over 30 calendar
days.
b) Net Stable Funding Ratio (NSFR)
The net stable funding ratio (NSFR) is a regulatory metric
we use to measure long-term liquidity risk. It is the ratio
of available stable funding to required stable funding. It
requires banks to keep a robust balance sheet, with off-
balance-sheet assets and operations financed by stable
liabilities.
c) Liquidity buffer
The liquidity buffer is the total liquid assets a bank has to
cope with cash outflows during periods of stress. The
assets are free of encumbrances and can be used
immediately to generate liquidity without losses or
excessive discounts. The liquidity buffer is a tool for
calculating most liquidity metrics. It is also a metric with
defined limits for each subsidiary.
d) Wholesale liquidity metric
The wholesale liquidity metric measures the number of
days Grupo and Banco Santander would survive if it used
liquid assets to cover lost liquidity from a wholesale
deposit run-off (without possible renewal) over a set
time horizon. Grupo and Banco Santander also uses it as
an internal short-term liquidity metric to reduce risk
from dependence on wholesale funding.
e) Asset Encumbrance metrics
Grupo and Banco Santander calculate two metrics to
measure asset encumbrance risk. On the one hand, the
asset encumbrance ratio gives the proportion of
encumbered assets to total assets; on the other, the
structural asset encumbrance ratio gives the proportion
of encumbered assets by structural funding transaction
(namely long-term collateralized issues and credit
transactions with central banks).
215
f) Other additional liquidity indicators
In addition to traditional tools to measure short and
long-term liquidity and funding risk, Grupo and Banco
Santander have a set of additional liquidity indicators to
complement those and to measure other non-covered
liquidity risk factors. These include concentration
metrics, such as the main and the five largest funding
counterparties, or the distribution of funding by
maturity.
In this sense, deposits do not show a tendency towards
concentration, maintaining a stable structure at 31
December 2024, where approximately 75% are
transactional and more than 80% of retail deposits are
insured by deposit guarantee systems of the different
countries.
g) Liquidity scenario analysis
As liquidity stress tests, Grupo and Banco Santander
have five standard scenarios have been defined:
i. An idiosyncratic scenario of events detrimental only
to the Group and the Bank;
ii. a local market scenario of events highly detrimental
to a base country’s financial system or real economy;
iii. a global market scenario of events highly detrimental
to the global financial system; and
iv. combined scenario consisting of a combination of
more severe idiosyncratic and market events (local
and global) occurring simultaneously and
interactively.
v. climate scenarios where different stress cases derived
from the effects that climate change could have on
the economy are collected.
Grupo and Banco Santander use these stress test
outcomes as tools to determine risk appetite and
support business decision-making.
h) Liquidity early warning indicators
Early warning indicator system consists of quantitative
and qualitative liquidity indicators that help predict
stress situations and weaknesses in the funding and
liquidity structure of Grupo, and therefore, Banco
Santander entities. External indicators relate to market-
based financial variables; internal indicators relate to our
own performance.
i) Intraday liquidity metrics
Grupo and Banco Santander follow Basel regulation and
calculates several metrics and stress scenarios for
intraday liquidity risk to maintain a high level of control.
ii. Liquidity coverage ratio and net stable financing ratio
The regulatory requirement for the LCR ratio has been
set at 100% since 2018.
Below is a breakdown of the Group's liquid assets
composition according to the criteria established in the
supervisory prudential information (Commission
Implementing Regulation (EU) 2017/2114 of 9
November 2017) for the determination of high-quality
liquid assets for the calculation of the LCR ratio (HQLA):
EUR million
2024
2023
Amount
weighted
applicable
Amount
weighted
applicable
High-quality liquid assets-HQLAs
Cash and reserves available at
central banks
188,745
217,935
Marketable assets Level 1
150,912
119,043
Marketable assets Level 2A
4,696
4,236
Marketable assets Level 2B
6,951
6,814
Total high-quality liquid assets
351,304
348,028
EUR million
2024
2023
High-quality liquid assets-HQLAs
(numerator)
315,524
348,028
Total net cash outflows (denominator)
206,889
209,892
Cash outflows
278,760
282,982
Cash inflows
71,871
73,090
Consolidated LCR ratio (%)
153%
166%
NSFR ratio  (%)
126%
123%
Since 2024, the calculation of the consolidated LCR ratio
has been updated to comply with a series of
requirements regarding asset transferability restrictions
in third countries. This new consolidated ratio includes
an adjustment whereby any excess liquidity above 100%
of LCR outflows, which is subject to transferability
restrictions (legal or operational) in third countries, is not
taken into account. This applies even if the surplus
liquidity can be used to cover additional outflows within
the country itself, which is not subject to any restrictions.
The total high-quality liquid assets differ from the high-
quality liquid assets (HQLAs) considered as the
numerator within the consolidated LCR ratio, due to the
aforementioned adjustment.
In addition, since 2024, we have been calculating a
Group LCR ratio using an internal methodology that
determines the minimum common coverage percentage
simultaneously across all the Group's markets and
considers all existing restrictions on liquidity transfers in
third countries. This methodology reflects the Group's
resilience to liquidity risk more accurately and the
internal ratio presents a level that is consistent with
what would be achieved by applying the criteria
followed until mid-2024, which did not include
restrictions on liquidity transfers between subsidiaries.
216
Regarding the net stable funding ratio (NSFR), its
definition was approved by the Basel Committee in
October 2014. The transposition of this requirement into
European regulation took place in June 2019 with the
publication in the Official Journal of the European Union
of Regulation (EU) 2019/876 of the European Parliament
and of the Council of 20 May 2019. The Regulation
establishes that entities must have a net stable funding
ratio, as defined in the Regulation, above 100% from
June 2021.
As for the funding structure, given the inherently
commercial nature of the Group's balance sheet, the
loan portfolio is mainly financed by customer deposits.
In note 22, 'Debt securities,' the composition of these
liabilities is presented based on their nature and
classification, the movements and maturity profile of the
debt securities issued by the Group, reflecting the
strategy of diversification by products, markets, issuers,
and terms followed by the Group in its approach to
wholesale markets.
iii.Asset encumbrance
Finally, the moderate use of assets by Grupo Santander
as collateral in the sources of structural financing of the
balance sheet should be highlighted.
In accordance with the guidelines established by the
European Banking Authority (EBA) in 2014 on committed
and uncommitted assets, the concept of assets
committed in financing transactions (asset
encumbrance) includes both on-balance sheet assets
provided as collateral in transactions to obtain liquidity
and off-balance sheet assets that have been received
and reused for similar purposes, as well as other assets
associated with liabilities for reasons other than
financing.
The residual maturities of the liabilities associated with
the assets and guarantees received and committed are
presented below, as of 31 of December of 2024 (EUR
thousand million):
Residual maturities of
the liabilities
Unmatured
<=1month
>1 month
<=3
months
>3 months
<=12
months
>1 year
<=2
years
>2 years
<=3
years
3 years
<=5
years
5 years
<=10
years
>10
years
Total
Committed assets
45.6
55.9
13.9
39.9
33.0
37.6
39.6
20.6
13.7
299.8
Guarantees received
committed
40.0
60.3
16.4
38.8
3.1
0.8
0.9
0.6
0.1
161.0
217
The reported Group information as required by the EBA
at 2024 year-end is as follows:
On-balance-sheet encumbered assets
EUR billion
Carrying amount of
encumbered assets
Fair value of encumbered
assets
Carrying amount of
unencumbered assets
Fair value of
unencumbered assets
Loans and advances
168.8
1,181.0
Equity instruments
9.6
9.6
13.9
Debt securities
93.8
94.3
189.7
190.6
Other assets
27.6
152.8
Total assets
299.8
1,537.2
Encumbrance of collateral received
EUR billion
Fair value of
encumbered
collateral
received or own
debt securities
issued
Fair value of
collateral
received or own
debt securities
issued available
for
encumbrance
Collateral received
161.0
49.6
Loans and advances
1.2
Equity instruments
7.0
7.5
Debt securities
152.8
41.9
Other collateral received
0.2
Own debt securities
issued other than own
covered bonds or ABSs
0.1
2.3
Encumbered assets and collateral received and matching
liabilities
EUR billion
Matching
liabilities,
contingent
liabilities or
securities lent
Assets, collateral
received and own
debt securities issued
other than covered
bonds and ABSs
encumbered
Total sources of
encumbrance
(carrying amount)
363.0
460.9
On-balance-sheet encumbered assets amounted to EUR
299,831 million , of which 56% are loans (mortgage
loans, corporate loans, etc.). Guarantees received
committed amounted to EUR 160,995 million, relating
mostly to debt securities received as security in asset
purchase transactions and re-used.
Taken together, these two categories represent a total of
EUR 460,888 million of encumbered assets, which give
rise to EUR 363,038 million matching liabilities.
As of December 2024, total asset encumbrance in
funding operations represented 22.50% of the Group’s
extended balance sheet under EBA criteria (total assets
plus guarantees received: EUR 2,047,690 million),
similar to December 2023.
218
d) Capital risk
The second line of defence can independently challenge
business and first-line activities by:
Supervising capital planning and adequacy exercises
through a review of the main components affecting
the capital ratios.
Identifying key metrics to calculate the Group’s
regulatory capital, setting tolerance levels and
analysing significant variations, as well as single
transactions with impact on capital.
Reviewing and challenging the execution of capital
actions proposed in line with capital planning and
risk appetite.
Grupo Santander commands a sound solvency position,
above the levels required by regulators and by the
European Central bank.
Regulatory capital
At 1 January 2025, at a consolidated level, the Group
must maintain a minimum capital ratio of 9.65% of CET1
(4.50% being the requirement for Pillar I, 0.98% being
the requirement for Pillar 2R (requirement), 2.50% being
the requirement for capital conservation buffer, 1.25%
being the requirement for global systemically entity (D-
SIB), 0.39% being the requirement for anti-cyclical
capital buffer) and a systemic risk requirement of 0.03%.
Grupo Santander must also maintain a minimum capital
ratio of 11.47% of tier 1 and a minimum total ratio of
13.91%.
In 2024, the solvency target set was achieved.
Santander’s CET1 ratio stood at 12.78% at the close of
the year, demonstrating its organic capacity to generate
capital. The key regulatory capital figures are indicated
below:
Reconciliation of accounting capital with regulatory capital
EUR million
2024
2023
Subscribed capital
7,576
8,092
Share premium account
40,079
44,373
Reserves
76,568
69,278
Treasury shares
(68)
(1,078)
Attributable profit
12,574
11,076
Approved dividend
(1,532)
(1,298)
Shareholders’ equity on public
balance sheet
135,197
130,443
Valuation adjustments
(36,596)
(35,020)
Non-controlling interests
8,726
8,818
Total Equity on public balance sheet
107,327
104,241
Goodwill and intangible assets
(16,098)
(17,313)
Eligible preference shares and
participating securities
10,371
9,002
Accrued dividendC
(1,611)
(1,471)
Other adjustmentsA
(9,817)
(8,717)
Tier 1B
90,170
85,742
A. Fundamentally for non-computable non-controlling interests and
deductions and reasonable filters in compliance with CRR .
B. Figures calculated by applying the transitional provisions of IFRS 9.
C. Assumes 25% of ordinary profit, see note 4.a for proposed
distribution of results.
Note: Certain figures presented in this capital note have been rounded for
ease of presentation. Consequently, the amounts corresponding to the
rows or columns of totals in the tables presented in this note may not
coincide with the arithmetic sum of the concepts or items that make up
the total.
The following table shows the capital coefficients and a
detail of the eligible internal resources of the Group:
Capital coefficients
2024
2023
Level 1 ordinary eligible capital (EUR
million)
79,800
76,741
Level 1 additional eligible capital
(EUR million)
10,371
9,002
Level 2 eligible capital (EUR million)
18,418
16,497
Risk-weighted assets (EUR million)
624,503
623,731
Level 1 ordinary capital coefficient
(CET 1)
12.78%
12.30%
Level 1 additional capital coefficient
(AT1)
1.66%
1.45%
Level 1 capital coefficient (TIER1)
14.44%
13.75%
Level 2 capital coefficient (TIER 2)
2.95%
2.64%
Total capital coefficient
17.39%
16.39%
219
Eligible capital
EUR million
2023
2022
Eligible capital
Common Equity Tier I
79,800
76,741
Capital
7,576
8,092
(-) Treasure shares and own shares
financed
(1,694)
(2,847)
Share Premium
40,079
44,373
Reserves
76,608
68,721
Other retained earnings
(38,617)
(35,038)
Minority interests
8,479
6,899
Profit net of dividends
9,431
8,307
Deductions
(22,061)
(21,766)
Goodwill and intangible assets
(15,957)
(17,220)
Others
(6,104)
(4,546)
Additional Tier I
10,371
9,002
Eligible instruments AT1
9,725
8,461
AT1-excesses-subsidiaries
645
541
Tier II
18,418
16,497
Eligible instruments T2
18,869
17,101
Excess IRB provision on PE
0
76
T2-excesses -  subsidiaries
(450)
(680)
Total eligible capital
108,589
102,240
Note: Banco Santander, S.A. and its affiliates had not taken part in any
State aid programmes.
Leverage ratio
Basel III established the leverage ratio as a non-risk
sensitive measure aimed at limiting excessive balance
sheet growth relative to available capital.
The Group performs the calculation in accordance with
Regulation (EU) 2019/876 of 20 May 2019 amending
Regulation (EU) No 575/2013 as regards the leverage
ratio.
This ratio is calculated as tier 1 capital divided by
leverage exposure. Exposure is calculated as the sum of
the following items:
Accounting assets, excluding derivatives and items
treated as deductions from tier 1 capital (for
example, the balance of loans is included, but not
that of goodwill) further excluding the exposures
referred to in Article 429.a (1) of the regulation.
Off-balance-sheet items (mainly guarantees, unused
credit limits granted and documentary credits)
weighted using credit conversion factors.
Inclusion of net value of derivatives (gains and losses
are netted with the same counterparty, minus
collaterals if they comply with certain criteria) plus a
charge for the future potential exposure.
A charge for the potential risk of security funding
transactions.
Lastly, it includes a charge for the risk of credit
derivative swaps (CDS).
With the publication of Regulation (EU) 2019/876 of 20
May, 2019, amending Regulation (EU) n.º 575/2013 as
regards the leverage ratio, the final calibration of the
ratio is set at 3% for all entities and, for systemic entities
G-SIB, is established an additional surcharge which
would be 50% of the cushion ratio applicable to the
EISM, applicable from January 2023. In addition,
modifications are included in its calculation, including
the exclusion of certain exposures from the total
exposure measure: public loans when exceptional
circumstances arise, public loans, transfer loans and
officially guaranteed export credits, transfer loans and
officially guaranteed export credits.
EUR million
2024
2023
Leverage
Level 1 Capital
90,170
85,742
Exposure
1,885,572
1,826,922
Leverage Ratio
4.78%
4.69%
Global systemically important banks
Grupo Santander is one of 29 banks designated as global
systemically important banks (G-SIBs).
The designation as a globally systemic entity comes
from a measurement established by the regulators (FSB
and BCBS) that they have implemented based on five
indicators (size, interjurisdictional activity,
interconnection with other financial entities,
substitutability and complexity). The application
methodology has been modified in December 2021,
incorporating, among other things, an additional score
considering the Member States of the SRM as a single
jurisdiction.
This definition means it has to fulfil certain additional
requirements, which consist mainly of a capital buffer
(1% ), in TLAC requirements (total loss absorbing
capacity), that Grupo Santander has to publish relevant
information more frequently than other banks, greater
regulatory requirements for internal control bodies,
special supervision and drawing up of special reports to
be submitted to supervisors.
Additionally, Grupo Santander appears both on the list of
global systemic entities and on the list of domestic
systemic entities. Bank of Spain, based on rule 23 of
Circular 2/2016, requires the application of the highest
of the two corresponding buffers, in the case of Grupo
Santander being the domestic one, 1.25%, a surcharge
payable by 2025.
The fact that Grupo Santander has to comply with these
requirements makes it a more solid bank than its
domestic rivals.
220
Appendix I
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
2 & 3 Triton Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Real
estate
21
1
12
A & L CF (Guernsey) Limited
(n)
Guernsey
0.00%
100.00%
100.00%
100.00%
Leasing
1
0
0
A & L CF June (2) Limited (e)
(j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
A & L CF June (3) Limited (e)
(j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Leasing
0
0
0
A & L CF March (5) Limited
(d) (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
A & L CF September (4)
Limited (f) (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey Covered Bonds
(Holdings) Limited
United
Kingdom
(b)
Securitizat
ion
0
0
0
Abbey Covered Bonds (LM)
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Abbey Covered Bonds LLP
United
Kingdom
(b)
Securitizat
ion
907
907
0
Abbey National Beta
Investments Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey National Business
Office Equipment Leasing
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey National Nominees
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey National PLP (UK)
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey National Property
Investments
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
240
12
167
Abbey National Treasury
Services Investments
Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey National Treasury
Services Overseas Holdings
(j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey National UK
Investments (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey Stockbrokers
(Nominees) Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abbey Stockbrokers Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Abent 3T, S.A.P.I de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Electricity
productio
n
(90)
(35)
0
Ablasa Participaciones, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
410
400
894
Aduro S.A.
Uruguay
0.00%
100.00%
100.00%
100.00%
Payments
and
collection
services
2
(1)
1
Aevis Europa, S.L.
Spain
96.34%
0.00%
96.34%
96.34%
Cards
2
0
1
AFB SAM Holdings, S.L.
Spain
1.00%
99.00%
100.00%
100.00%
Holding
company
1
0
0
Afisa S.A.
Chile
0.00%
100.00%
100.00%
100.00%
Fund
managem
ent
company
4
0
4
Agro Flex Fundo de
Investimento em Direitos
Creditórios
Brazil
0.00%
90.00%
100.00%
100.00%
Investmen
t fund
374
39
372
Allane Leasing GmbH
Austria
0.00%
46.95%
100.00%
100.00%
Renting
(2)
0
0
Allane Location Longue
Durée S.a.r.l.
France
0.00%
46.95%
100.00%
100.00%
Renting
20
5
0
221
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Allane Mobility Consulting
AG
Switzerland
0.00%
46.95%
100.00%
100.00%
Consultin
g services
0
(1)
0
Allane Mobility Consulting
B.V.
Netherlands
0.00%
46.95%
100.00%
100.00%
Consultin
g services
(3)
0
0
Allane Mobility Consulting
GmbH
Germany
0.00%
46.95%
100.00%
100.00%
Consultin
g services
10
6
5
Allane Mobility Consulting
Österreich GmbH
Austria
0.00%
46.95%
100.00%
100.00%
Consultin
g services
(1)
0
0
Allane Mobility Consulting
S.a.r.l
France
0.00%
46.95%
100.00%
100.00%
Consultin
g services
(2)
0
0
Allane Schweiz AG
Switzerland
0.00%
46.95%
100.00%
100.00%
Renting
14
(5)
0
Allane SE
Germany
0.00%
46.95%
92.07%
92.07%
Renting
202
10
150
Allane Services GmbH & co.
KG
Germany
0.00%
46.95%
100.00%
100.00%
Services
2
0
0
Allane Services Verwaltungs
GmbH
Germany
0.00%
46.95%
100.00%
100.00%
Managem
ent of
portfolios
0
0
0
Alliance & Leicester Cash
Solutions Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Alliance & Leicester
Commercial Bank Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Alliance & Leicester
Investments (Derivatives)
Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Alliance & Leicester
Investments (No.2) Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Alliance & Leicester
Investments Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Alliance & Leicester Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Alliance & Leicester Personal
Finance Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
13
(12)
2
Altamira Santander Real
Estate, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Real
estate
130
8
125
Alternative Leasing, FIL
(Compartimento B)
Spain
100.00%
0.00%
100.00%
100.00%
Investmen
t fund
115
8
102
Amazonia Trade Limited
United
Kingdom
100.00%
0.00%
100.00%
100.00%
Inactive
0
0
0
América Gestão Serviços em
Energía S.A.
Brazil
0.00%
63.00%
70.00%
Electricity
productio
n
3
(1)
1
Amherst Pierpont
Commercial Mortgage
Securities LLC
United States
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Amherst Pierpont
International Ltd.
Hong-Kong
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
AMS Auto Markt Am
Schieferstein GmbH (d)
Germany
0.00%
90.01%
100.00%
100.00%
Vehicle
sales
0
0
0
AN (123) Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Andaluza de Inversiones,
S.A. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
37
0
27
ANITCO Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
AP Acquisition Trust I
United States
0.00%
100.00%
100.00%
100.00%
Trust
company
0
0
0
AP Acquisition Trust II
United States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
AP Asset Acquisition LLC
United States
0.00%
100.00%
100.00%
100.00%
Financial
services
2
1
2
APSG GP LLC
United States
0.00%
100.00%
100.00%
100.00%
Holding
company
0
0
0
222
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Aquanima Brasil Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
E-
commerce
2
0
3
Aquanima Chile S.A.
Chile
0.00%
100.00%
100.00%
100.00%
Services
3
1
3
Aquanima México S. de R.L.
de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
E-
commerce
2
1
4
Aquanima S.A.
Argentine
0.00%
100.00%
100.00%
100.00%
Services
2
0
1
Ararinha Fundo de
Investimento em Renda Fixa
Longo Prazo Crédito Privado
Brazil
0.00%
90.00%
100.00%
Investmen
t fund
7
0
7
Artarien S.A.
Uruguay
100.00%
0.00%
100.00%
100.00%
Insurance
mediation
3
17
2
Atempo Growth I - Sub-Fund
4
Luxembourg
100.00%
0.00%
100.00%
Investmen
t fund
29
0
35
Athena Corporation Limited
(j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Financial
services
2
0
0
Atlantes Mortgage No. 2
Portugal
(b)
Securitizat
ion
0
0
0
Atlantes Mortgage No. 3
Portugal
(b)
Securitizat
ion
0
0
0
Atlantes Mortgage No. 4
Portugal
(b)
Securitizat
ion
0
0
0
Atual - Fundo de Invest
Multimercado Crédito
Privado Investimento no
Exterior
Brazil
0.00%
90.00%
100.00%
100.00%
Investmen
t fund
443
80
471
Auto ABS Belgium Loans
2019 SA/NV
Belgium
(b)
Securitizat
ion
0
0
0
Auto ABS DFP Master
Compartment France 2013
France
(b)
Securitizat
ion
0
0
0
Auto ABS French Leases
2021
France
(b)
Securitizat
ion
0
0
0
Auto ABS French Leases
2023
France
(b)
Securitizat
ion
0
0
0
Auto ABS French Leases
Master Compartment 2016
France
(b)
Securitizat
ion
0
0
0
Auto ABS French Loans 2024
France
(b)
Securitizat
ion
0
0
0
Auto ABS French Loans
Master
France
(b)
Securitizat
ion
0
0
0
Auto ABS French LT Leases
Master
France
(b)
Securitizat
ion
0
0
0
Auto ABS Italian Balloon
2019-1 S.r.l.
Italy
(b)
Securitizat
ion
0
0
0
Auto ABS Italian Rainbow
Loans S.r.l.
Italy
(b)
Securitizat
ion
0
0
0
Auto ABS Italian Stella Loans
2023-1 S.r.l.
Italy
(b)
Securitizat
ion
0
0
0
Auto ABS Italian Stella Loans
S.r.l. (series 2024-1)
Italy
(b)
Securitizat
ion
0
0
0
Auto ABS Italian Stella Loans
S.r.l. (series 2024-2)
Italy
(b)
Securitizat
ion
0
0
0
Auto ABS Spanish Loans
2020-1, Fondo de
Titulización
Spain
(b)
Securitizat
ion
0
0
0
Auto ABS Spanish Loans
2022-1, Fondo de
Titulización
Spain
(b)
Securitizat
ion
0
0
0
Auto ABS Spanish Loans
2024-1, Fondo de
Titulización
Spain
(b)
Securitizat
ion
0
0
0
223
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Autodescuento, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
93.89%
Vehicles
purchased
by
internet
3
(2)
19
Autohaus24 GmbH
Germany
0.00%
46.95%
100.00%
100.00%
Internet
(2)
0
0
Auto-Interleasing AG
Switzerland
0.00%
100.00%
100.00%
Renting
27
0
22
Auttar HUT Processamento
de Dados Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
IT services
6
0
7
Aviación Antares, A.I.E.
Spain
99.99%
0.01%
100.00%
100.00%
Renting
65
7
28
Aviación Británica, A.I.E.
Spain
99.99%
0.01%
100.00%
100.00%
Renting
25
3
6
Aviación Comillas, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Renting
8
0
7
Aviación Laredo, S.L.
Spain
99.00%
1.00%
100.00%
100.00%
Air
transport
3
0
3
Aviación Oyambre, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Renting
3
(1)
0
Aviación Santillana, S.L.
Spain
99.00%
1.00%
100.00%
100.00%
Renting
7
1
2
Aviación Suances, S.L.
Spain
99.00%
1.00%
100.00%
100.00%
Air
transport
9
1
3
Aymoré Crédito,
Financiamento e
Investimento S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Finance
company
1,072
375
1,302
Banco Bandepe S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Banking
829
76
815
Banco de Albacete, S.A.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Banking
14
0
9
Banco Hyundai Capital Brasil
S.A.
Brazil
0.00%
45.00%
50.00%
50.00%
Banking
82
18
45
Banco Santander - Chile
Chile
0.00%
67.13%
67.18%
67.18%
Banking
3,908
831
3,777
Banco Santander (Brasil) S.A.
Brazil
0.04%
89.96%
90.60%
90.80%
Banking
11,982
2,028
10,795
Banco Santander (México),
S.A., Institución de Banca
Múltiple, Grupo Financiero
Santander México como
Fiduciaria del Fideicomiso
100740
Mexico
0.00%
99.98%
100.00%
100.00%
Finance
company
183
25
176
Banco Santander (México),
S.A., Institución de Banca
Múltiple, Grupo Financiero
Santander México como
Fiduciaria del Fideicomiso
2002114
Mexico
0.00%
99.98%
100.00%
100.00%
Finance
company
5
0
5
Banco Santander (México),
S.A., Institución de Banca
Múltiple, Grupo Financiero
Santander México como
Fiduciaria del Fideicomiso
GFSSLPT
Mexico
0.00%
99.98%
100.00%
100.00%
Finance
company
10
1
11
Banco Santander Argentina
S.A.
Argentine
0.00%
99.82%
99.77%
99.78%
Banking
2,023
743
606
Banco Santander de
Negocios Colombia S.A.
Colombia
92.95%
7.05%
100.00%
100.00%
Banking
199
4
202
Banco Santander
International
United States
0.00%
100.00%
100.00%
100.00%
Banking
1,021
185
1,206
Banco Santander
International SA
Switzerland
34.70%
65.30%
100.00%
100.00%
Banking
1,325
82
782
Banco Santander México,
S.A., Institución de Banca
Múltiple, Grupo Financiero
Santander México
Mexico
24.93%
75.05%
99.98%
99.97%
Banking
5,785
1,326
7,920
Banco Santander Perú S.A.
Peru
99.90%
0.10%
100.00%
100.00%
Banking
300
61
135
Banco Santander S.A.
Uruguay
97.75%
2.25%
100.00%
100.00%
Banking
578
159
185
Banco Santander Totta, S.A.
Portugal
0.00%
99.87%
99.96%
99.96%
Banking
3,122
993
3,815
Banque Stellantis France
France
0.00%
50.00%
50.00%
50.00%
Banking
1,083
61
881
224
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Bansa Santander S.A.
Chile
0.00%
100.00%
100.00%
100.00%
Real
estate
27
2
29
Bilkreditt 7 Designated
Activity Company (j)
Ireland
(b)
Securitizat
ion
0
0
0
Blecno Investments, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Real
estate
176
9
166
BRS Investments S.A.
Argentine
5.10%
94.90%
100.00%
100.00%
Finance
company
109
19
75
Cántabro Catalana de
Inversiones, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
403
10
419
Capital Street Delaware LP
United States
0.00%
100.00%
100.00%
100.00%
Holding
company
0
0
0
Capital Street Holdings, LLC
United States
0.00%
100.00%
100.00%
100.00%
Holding
company
12
0
12
Capital Street REIT Holdings,
LLC
United States
0.00%
100.00%
100.00%
100.00%
Holding
company
1,063
38
1,101
Capital Street S.A.
Luxembourg
0.00%
100.00%
100.00%
100.00%
Finance
company
0
0
0
Carmine D - Services,
Unipessoal Lda.
Portugal
0.00%
100.00%
100.00%
100.00%
Software
0
0
2
Cartasur Cards S.A. (e)
Argentine
0.00%
99.82%
100.00%
100.00%
Finance
company
9
2
15
Casa de Bolsa Santander,
S.A. de C.V., Grupo
Financiero Santander México
Mexico
0.00%
99.97%
99.97%
99.97%
Securities
company
79
13
92
Cater Allen Holdings Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Cater Allen International
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Cater Allen Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Banking
333
146
268
Cater Allen Lloyd's Holdings
Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Cater Allen Syndicate
Management Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
CCAP Auto Lease Ltd.
United States
0.00%
100.00%
100.00%
100.00%
Leasing
396
82
477
Centro de Capacitación
Santander, A.C.
Mexico
0.00%
99.98%
100.00%
100.00%
Non-profit
institute
1
0
1
Certidesa, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Aircraft
rental
(69)
(6)
0
Charlotte 2023 Funding Plc
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Charlotte 2023 Holdings
Limited
United
Kingdom
(b)
Securitizat
ion
0
0
0
Chrysler Capital Master Auto
Receivables Funding 2 LLC
United States
0.00%
100.00%
100.00%
100.00%
Finance
company
(289)
9
0
Cianite New Energy, S.r.l.
Italy
0.00%
49.00%
70.00%
70.00%
Renewabl
e energies
1
0
1
CIMA Finance DAC Series
2022-1
Ireland
(b)
Securitizat
ion
0
0
0
CIMA Finance DAC Series
2023-1
Ireland
(b)
Securitizat
ion
0
0
0
CLM Fleet Management
Limited
United
Kingdom
0.00%
100.00%
100.00%
Vehicle
rental
2
1
7
Cobranza Amigable, S.A.P.I.
de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Collection
services
4
0
3
Community Development
and Affordable Housing
Fund LLC (c)
United States
0.00%
96.00%
96.00%
96.00%
Asset
managem
ent
33
(2)
24
Compagnie Generale de
Credit Aux Particuliers -
Credipar S.A.
France
0.00%
50.00%
100.00%
100.00%
Banking
363
147
428
225
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Compagnie Pour la Location
de Vehicules - CLV
France
0.00%
50.00%
100.00%
100.00%
Banking
24
4
26
Comparanet, S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
Insurance
mediation
7
0
7
Consumer Totta 1
Portugal
(b)
Securitizat
ion
0
0
0
Consumer Totta 2
Portugal
(b)
Securitizat
ion
0
0
0
Contrato de Fideicomiso
Irrevocable de
Administración CIB/4473
Mexico
(b)
Trust
company
0
1
0
Credileads S.A.
Uruguay
0.00%
100.00%
100.00%
100.00%
Advertisin
g
1
0
4
D365 Fundo de Investimento
em Direitos Creditórios
Brazil
0.00%
90.00%
100.00%
Investmen
t fund
242
4
222
Darep Designated Activity
Company
Ireland
100.00%
0.00%
100.00%
100.00%
Reinsuran
ces
13
(1)
12
Decarome, S.A.P.I. de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Finance
company
26
5
26
Decarope S.A.C.
Peru
0.00%
100.00%
100.00%
100.00%
Investmen
t
Company
12
4
12
Deva Capital Advisory
Company, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Advisory
services
3
1
2
Deva Capital Holding
Company, S.L. Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
505
(7)
556
Deva Capital Investment
Company, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
448
24
420
Deva Capital Management
Company, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Advisory
services
24
(13)
11
Deva Capital Servicer
Company, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
60
5
65
Diglo Servicer Company
2021, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Real
estate
managem
ent
23
2
19
Diners Club Spain, S.A.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Cards
9
1
10
Dirección Estratega, S.C.
Mexico
0.00%
100.00%
100.00%
100.00%
Services
0
0
0
Drive Auto Receivables Trust
2021-1
United States
(b)
Securitizat
ion
157
58
0
Drive Auto Receivables Trust
2021-2
United States
(b)
Securitizat
ion
51
70
0
Drive Auto Receivables Trust
2021-3
United States
(b)
Securitizat
ion
(35)
52
0
Drive Auto Receivables Trust
2024-1
United States
(b)
Securitizat
ion
0
(144)
0
Drive Auto Receivables Trust
2024-2
United States
(b)
Securitizati
on
0
(324)
0
Drive S.r.l.
Italy
0.00%
75.00%
75.00%
75.00%
Renting
6
(4)
6
Ductor Real Estate, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Real
estate
26
1
22
Ebury Banco de Cambio S.A.
Brazil
0.00%
66.43%
100.00%
100.00%
Payment
services
13
1
9
Ebury Banco Holding
Participações Ltda.
Brazil
0.00%
66.43%
100.00%
100.00%
Holding
company
3
0
0
Ebury Brasil Consultoria S.A.
Brazil
0.00%
66.43%
100.00%
100.00%
Consultin
g services
86
0
88
Ebury Brasil Holding Ltda.
Brazil
0.00%
66.43%
100.00%
100.00%
Holding
company
4
0
86
Ebury Brasil Participações
S.A.
Brazil
0.00%
66.43%
100.00%
100.00%
Holding
company
88
0
88
226
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Ebury Facilitadora De
Pagamentos Ltda.
Brazil
0.00%
66.43%
100.00%
100.00%
Software
0
0
0
Ebury Mass Payments
Holdco Limited (g)
United
Kingdom
0.00%
66.43%
100.00%
100.00%
Holding
company
0
9
19
Ebury Mass Payments
Limited (g)
United
Kingdom
0.00%
66.43%
100.00%
100.00%
Payment
services
10
5
0
Ebury Partners (DIFC)
Limited (g)
Arab United
Emirates
0.00%
66.43%
100.00%
100.00%
Finance
company
2
0
4
Ebury Partners Australia Pty
Ltd. (g)
Australia
0.00%
66.43%
100.00%
100.00%
Finance
company
2
0
3
Ebury Partners Belgium NV /
SA (g)
Belgium
0.00%
66.43%
100.00%
100.00%
Payment
services
21
6
20
Ebury Partners Canada
Limited (g)
Canada
0.00%
66.43%
100.00%
100.00%
Finance
company
3
0
7
Ebury Partners Chile SpA
Chile
0.00%
66.43%
100.00%
100.00%
Finance
company
0
0
0
Ebury Partners China Limited
China
0.00%
66.43%
100.00%
100.00%
Marketing
0
0
0
Ebury Partners Finance
Limited (g)
United
Kingdom
0.00%
66.43%
100.00%
100.00%
Finance
company
(11)
0
0
Ebury Partners Hong Kong
Limited (g)
Hong-Kong
0.00%
66.43%
100.00%
100.00%
Finance
company
3
0
4
Ebury Partners Limited (g)
United
Kingdom
0.00%
66.43%
66.43%
66.54%
Holding
company
252
(19)
459
Ebury Partners Markets
Cyprus Limited (g)
Cyprus
0.00%
66.43%
100.00%
100.00%
Finance
company
0
0
0
Ebury Partners Markets
Limited (g)
United
Kingdom
0.00%
66.43%
100.00%
100.00%
Finance
company
24
0
18
Ebury Partners México, S.A.
de C.V.
Mexico
0.00%
66.43%
100.00%
100.00%
Payment
services
0
0
0
Ebury Partners South Africa
(Pty) Ltd (g)
Republic of
South Africa
0.00%
66.43%
100.00%
100.00%
Finance
company
0
0
0
Ebury Partners Switzerland
AG (g)
Switzerland
0.00%
66.43%
100.00%
100.00%
Finance
company
6
0
5
Ebury Partners UK Limited
(g)
United
Kingdom
0.00%
66.43%
100.00%
100.00%
Electronic
money
25
(5)
166
Ebury Payments PTE Ltd. (g)
Singapur
0.00%
66.43%
100.00%
100.00%
Payment
services
1
0
0
Ebury Soluções de
Pagamentos Ltda.
Brazil
0.00%
66.43%
100.00%
100.00%
Financial
services
2
0
4
Ebury Tech Participações
Ltda.
Brazil
0.00%
66.43%
100.00%
100.00%
Holding
company
4
0
0
Ebury Technology Limited
(g)
United
Kingdom
0.00%
66.43%
100.00%
100.00%
Software
(55)
(4)
0
EDT FTPYME Pastor 3, Fondo
de Titulización de Activos
Spain
(b)
Securitizat
ion
0
0
0
Elcano Renovables, S.L.
Spain
0.00%
70.00%
70.00%
0.70
Holding
company
0
0
0
Electrolyser, S.A. de C.V.
Mexico
0.00%
99.98%
100.00%
100.00%
Services
0
0
0
Elevate Tech Platforms, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
(1)
2
1
Emdia Serviços
Especializados em
Cobranças Ltda.
Brazil
0.00%
90.00%
100.00%
100.00%
Collection
services
33
0
30
Empresa de Créditos
Santander Consumo Perú
S.A.
Peru
100.00%
0.00%
100.00%
100.00%
Finance
company
52
7
50
Energias Renovables de
Ormonde 30, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
55.00%
Renewabl
e energies
3
0
10
Energias Renovables de
Titania, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
55.00%
Renewabl
e energies
2
0
6
227
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Energias Renovables
Gladiateur 45, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
55.00%
Renewabl
e energies
19
0
25
Energias Renovables
Prometeo, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
55.00%
Renewabl
e energies
2
0
6
Esfera Fidelidade S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Services
(14)
134
108
Evidence Previdência S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Insurance
121
(4)
106
Eyemobile Tecnologia S.A.
Brazil
0.00%
100.00%
100.00%
100.00%
IT services
0
0
0
F1rst Tecnologia e Inovação
Ltda.
Brazil
0.00%
90.00%
100.00%
100.00%
IT services
69
9
68
Fideicomiso Empresarial
Irrevocable de
Administración y Garantía
F/3443
Mexico
(b)
Trust
company
(2)
2
0
Financeira El Corte Inglés,
Portugal, S.F.C., S.A.
Portugal
0.00%
51.00%
100.00%
100.00%
Finance
company
8
0
4
Financiera El Corte Inglés,
E.F.C., S.A.
Spain
0.00%
51.00%
51.00%
51.00%
Finance
company
248
50
140
Finsantusa, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
1,285
36
1,020
First National Motor plc
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
First National Tricity Finance
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
6
0
6
FIT Economia de Energia S.A.
Brazil
0.00%
58.50%
65.00%
Electricity
productio
n
1
(3)
0
Flexliving Valdemarín, S.L.
España
90.00%
90.00
Inmobiliari
a
12
0
12
Fondation Holding Auto ABS
Belgium Loans
Belgium
(b)
Securitizat
ion
0
0
0
Fondo de Titulización PYMES
Santander 15
Spain
(b)
Securitizat
ion
0
0
0
Fondo de Titulización
Santander Financiación 1
Spain
(b)
Securitizat
ion
0
0
0
Fondo de Titulización, RMBS
Santander 7
Spain
(b)
Securitizat
ion
0
0
0
Fondos Santander, S.A.
Administradora de Fondos
de Inversión (en liquidación)
(j)
Uruguay
0.00%
100.00%
100.00%
100.00%
Fund
managem
ent
company
0
0
0
Foreign Exchange Solutions
S.L. (g)
Spain
0.00%
66.43%
100.00%
100.00%
IT services
1
(1)
0
Fortensky Trading, Ltd.
Ireland
0.00%
100.00%
100.00%
100.00%
Finance
company
0
0
0
Fosse (Master Issuer)
Holdings Limited
United
Kingdom
(b)
Securitizat
ion
0
0
0
Fosse Funding (No.1)
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
26
81
0
Fosse Master Issuer PLC
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Fosse Trustee (UK) Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Freedom Depository
Holdings, LLC
United States
0.00%
100.00%
100.00%
100.00%
Holding
company
0
0
0
Freedom Depository, LLC
United States
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Fundo de Investimento em
Direitos Creditórios Atacado
- Não Padronizado
Brazil
0.00%
90.00%
100.00%
100.00%
Investmen
t fund
126
28
139
228
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Fundo de Investimento em
Direitos Creditórios
Multisegmentos NPL
Ipanema VI – Não
padronizado
Brazil
0.00%
90.00%
100.00%
100.00%
Investmen
t fund
317
52
332
Fundo de Investimento em
Direitos Creditórios Tellus
Brazil
0.00%
90.00%
100.00%
100.00%
Investmen
t fund
0
0
0
Gamma, Sociedade
Financeira de Titularização
de Créditos, S.A.
Portugal
0.00%
99.87%
100.00%
100.00%
Securitizat
ion
8
0
8
GC FTPYME Pastor 4, Fondo
de Titulización de Activos
Spain
(b)
Securitizat
ion
0
0
0
Generación de Energía
Villahermosa, S.A.P.I. de C.V.
Mexico
0.00%
100.00%
100.00%
Electricity
productio
n
2
0
2
Gesban México Servicios
Administrativos Globales,
S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Services
2
0
0
Gesban Santander Servicios
Profesionales Contables
Limitada
Chile
0.00%
100.00%
100.00%
100.00%
Accountin
g services
1
0
0
Gesban Servicios
Administrativos Globales,
S.L.
Spain
99.99%
0.01%
100.00%
100.00%
Services
5
(1)
1
Gesban UK Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Payments
and
collection
services
2
0
0
Gestión de Inversiones JILT,
S.A. Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Services
15
0
11
Gestora de Procesos S.A. en
liquidación (j)
Peru
100.00%
0.00%
100.00%
100.00%
Financial
services
(1)
0
0
Getnet Adquirência e
Serviços para Meios de
Pagamento S.A. - Instituição
de Pagamento
Brazil
0.00%
100.00%
100.00%
100.00%
Payment
services
398
92
317
Getnet Argentina S.A.U.
Argentine
0.00%
100.00%
100.00%
100.00%
Payment
methods
30
(3)
30
Getnet Europe, Entidad de
Pago, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Payment
services
158
13
137
Getnet Fundo de
Investimento em Direitos
Creditórios
Brazil
0.00%
90.00%
100.00%
100.00%
Investmen
t fund
4
0
4
Getnet Merchant Solutions
UK Ltd
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Financial
services
5
(2)
3
Getnet México Servicios de
Adquirencia, S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Payments
and
collection
services
151
50
175
Getnet Payments, S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
1,149
(223)
1,094
Getnet Sociedade de Credito
Direto S.A.
Brazil
0.00%
100.00%
100.00%
100.00%
Finance
company
(2)
18
17
Getnet Technology and
Operations Brasil Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
IT services
177
4
181
Getnet Uruguay S.A.
Uruguay
0.00%
100.00%
100.00%
100.00%
Payment
methods
10
(2)
7
GNXT Serviços de
Atendimento Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
Telemarke
ting
4
0
4
Golden Bar (Securitisation)
S.r.l.
Italy
(b)
Securitizat
ion
0
0
0
Golden Bar Stand Alone
2020-1
Italy
(b)
Securitizat
ion
0
0
0
Golden Bar Stand Alone
2020-2
Italy
(b)
Securitizat
ion
0
0
0
229
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Golden Bar Stand Alone
2021-1
Italy
(b)
Securitizat
ion
0
0
0
Golden Bar Stand Alone
2022-1
Italy
(b)
Securitizat
ion
0
0
0
Golden Bar Stand Alone
2023-1
Italy
(b)
Securitizat
ion
0
0
0
Golden Bar Stand Alone
2023-2
Italy
(b)
Securitizat
ion
0
0
0
Golden Bar Stand Alone
2024-1
Italy
(b)
Securitizat
ion
0
0
0
Grafite New Energy, S.r.l.
Italy
0.00%
49.00%
70.00%
70.00%
Renewabl
e energies
1
0
1
Gravity Cloud Technology,
S.L.
Spain
100.00%
0.00%
100.00%
100.00%
IT services
34
0
33
Grupo Empresarial
Santander, S.L.
Spain
99.62%
0.38%
100.00%
100.00%
Holding
company
4,920
339
2,894
Grupo Financiero Santander
México, S.A. de C.V.
Mexico
100.00%
0.00%
100.00%
100.00%
Holding
company
4,649
986
5,779
Guaranty Car, S.A.
Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Automotiv
e
3
0
2
Hipototta No. 13
Portugal
(b)
Securitizat
ion
0
0
0
Hipototta No. 4 plc
Ireland
(b)
Securitizat
ion
(6)
6
0
Hipototta No. 5 plc
Ireland
(b)
Securitizat
ion
(16)
16
0
Holbah Santander, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
570
227
861
Holmes Funding Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
(34)
261
0
Holmes Holdings Limited
United
Kingdom
(b)
Securitizat
ion
0
0
0
Holmes Master Issuer plc
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
1
(1)
0
Holmes Trustees Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Securitizat
ion
0
0
0
Hyundai Capital Bank Europe
GmbH
Germany
0.00%
51.00%
51.00%
51.00%
Banking
1,183
(58)
608
Hyundai Fundo de
Investimento em Direitos
Creditórios
Brazil
0.00%
45.00%
100.00%
Investmen
t fund
328
10
151
Ibérica de Compras
Corporativas, S.L.
Spain
97.17%
2.83%
100.00%
100.00%
E-
commerce
24
5
6
Independence Community
Bank Corp.
United States
0.00%
100.00%
100.00%
100.00%
Holding
company
3,903
116
4,019
Innohub, S.A.P.I. de C.V. (j)
Mexico
0.00%
62.01%
69.54%
62.01%
IT services
0
0
0
Insurance Funding Solutions
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Inversiones Capital Global,
S.A. Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
97
5
103
Inversiones Marítimas del
Mediterráneo, S.A., en
liquidación (c) (j)
Spain
0.00%
100.00%
100.00%
100.00%
Inactive
2
(1)
0
Isar Valley S.A.
Luxembourg
(b)
Securitizat
ion
6
0
0
Isla de los Buques, S.A.
Spain
99.98%
0.02%
100.00%
100.00%
Finance
company
1
0
1
Klare Corredora de Seguros
S.A.
Chile
0.00%
100.00%
100.00%
50.10%
Insurance
mediation
(2)
(2)
0
230
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Location
Direct
Indirect
Year 2024
Year 2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Landcompany 2020, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Real
estate
managem
ent
1,579
(1)
1,590
Laparanza, S.A.
Spain
61.59%
0.00%
61.59%
61.59%
Agricultur
al holding
29
0
16
Lerma Investments 2018,
S.L. Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Real
estate
10
0
11
Liquetine, S.L. Unipersonal
Spain
0.00%
70.00%
100.00%
100.00%
Renewabl
e energies
4
0
4
Liquidity Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Factoring
0
0
0
Lynx Financial Crime Tech,
S.A.
Spain
0.00%
79.99%
79.99%
100.00%
IT services
58
(4)
48
MAC No. 1 Limited
United
Kingdom
(b)
Mortgage
credit
company
(1)
0
0
Master Red Europa, S.L.
Spain
96.34%
0.00%
96.34%
96.34%
Cards
1
0
1
Mata Alta, S.L. Unipersonal
Spain
0.00%
61.59%
100.00%
100.00%
Agricultur
al holding
0
0
0
231
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
MCE Bank GmbH (d)
Germany
0.00%
90.01%
90.01%
90.01%
Banking
133
(3)
86
MCE Verwaltung GmbH (d)
Germany
0.00%
90.01%
100.00%
100.00%
Real estate
rental
10
0
9
Mercadotecnia, Ideas y
Tecnología, S.A. de C.V.
Mexico
0.00%
70.00%
70.00%
70.00%
Payment
methods
0
13
14
Merciver, S.L.
Spain
99.90%
0.10%
100.00%
100.00%
Financial
advisory
0
0
0
Midata Service GmbH (d)
Germany
0.00%
90.01%
100.00%
100.00%
IT services
0
0
0
Moon GC&P Investments, S.L.
Unipersonal
Spain
100.00%
0.00
1.00
Holding
company
90
0
91
Motor Securities 2018-1
Designated Activity Company (j)
Ireland
(b)
Securitization
0
0
0
Mouro Capital I LP
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Investment fund
773
(6)
324
Multiplica SpA
Chile
0.00%
100.00%
100.00%
100.00%
Payment
services
2
0
2
Munduspar Participações S.A.
Brazil
0.80
0.00
0.80
0.80
Holding
company
24
0
55
Navegante Américo Vespucio SpA
Chile
0.00%
100.00%
100.00%
100.00%
Real estate
62
(1)
92
Naviera Mirambel, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Finance
company
0
0
0
Naviera Trans Gas, A.I.E.
Spain
99.99%
0.01%
100.00%
100.00%
Renting
53
6
62
Naviera Transcantábrica, S.L.
Spain
100.00%
0.00%
100.00%
100.00%
Leasing
5
0
4
Naviera Transchem, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Leasing
1
0
1
NeoAuto S.A.C.
Peru
0.00%
100.00%
100.00%
100.00%
Vehicles
purchased by
internet
1
(1)
2
Newcomar, S.L., en liquidación (j)
Spain
40.00%
40.00%
80.00%
80.00%
Real estate
0
0
0
232
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Novimovest – Fundo de
Investimento Imobiliário
Portugal
0.00%
78.64%
78.74%
78.74%
Investment fund
155
4
125
NW Services CO.
United
States
0.00%
100.00%
100.00%
100.00%
E-commerce
8
2
8
One Mobility Management
GmbH
Germany
0.00%
46.95%
100.00%
100.00%
Services
0
0
0
Open Bank, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Banking
623
91
630
Open Digital Market, S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Commerce
0
0
0
Open Digital Services, S.L.
Spain
99.97%
0.03%
100.00%
100.00%
Services
56
(36)
5
Openbank México, S.A.,
Institución de Banca Múltiple,
Grupo Financiero Santander
México
Mexico
0.00%
100.00%
100.00%
100.00%
Banking
171
(21)
150
Operadora de Carteras Gamma,
S.A.P.I. de C.V.
Mexico
100.00%
0.00%
100.00%
100.00%
Holding
company
11
1
11
Optimal Investment Services SA
Switzerla
nd
100.00%
0.00%
100.00%
100.00%
Fund
management
company
42
2
30
Optimal Multiadvisors Ireland
Plc / Optimal Strategic US Equity
Ireland Euro Fund (i) (m)
Ireland
0.00%
0.00%
0.00%
Fund
management
company
0
0
0
Optimal Multiadvisors Ireland
Plc / Optimal Strategic US Equity
Ireland US Dollar Fund (i) (m)
Ireland
0.00%
0.00%
0.00%
Fund
management
company
0
0
0
Paga Después, S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Financial
services
3
0
3
PagoNxt Emoney, E.D.E., S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Financial
services
2
(1)
2
PagoNxt Ltd
United
Kingdom
100.00%
0.00%
100.00%
100.00%
Holding
company
6
2
8
PagoNxt Merchant Solutions FZ-
LLC
Arab
United
Emirates
0.00%
100.00%
100.00%
100.00%
Financial
services
1
0
1
PagoNxt Merchant Solutions
India Private Limited
India
0.00%
100.00%
100.00%
100.00%
Financial
services
2
0
1
PagoNxt Payments Brasil Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
Financial
services
3
0
3
233
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
PagoNxt Payments Chile SpA
Chile
0.00%
100.00%
100.00%
100.00%
Services
1
0
1
PagoNxt Payments México, S.A.
de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
IT services
1
1
1
PagoNxt Payments UK Ltd
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Payment
services
7
(3)
5
PagoNxt Payments, S.L.
Spain
0.00%
100.00%
100.00%
100.00%
IT services
383
(82)
301
PagoNxt Trade Services, S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Services
315
(84)
232
PagoNxt US, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
PagoNxt, S.L.
Spain
1.00
0.00%
100.00%
100.00%
Holding
company
2,430
(564)
2,699
Paytec Logística e Armazém Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
Logistics
services
(1)
(1)
0
Paytec Tecnologia em
Pagamentos Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
Commerce
4
0
5
PBE Companies, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Real estate
120
(2)
118
Pereda Gestión, S.A.
Spain
99.99%
0.01%
100.00%
100.00%
Securities
brokerage
52
9
4
Phoenix S.A.
Uruguay
0.00%
100.00%
100.00%
100.00%
Payment
methods
0
0
3
Pony S.A.
Luxembo
urg
(b)
Securitization
0
0
0
Pony S.A., Compartment German
Auto Loans 2023-1
Luxembo
urg
(b)
Securitization
0
0
0
Pony S.A., Compartment German
Auto Loans 2024-1
Luxembo
urg
(b)
Securitization
0
0
0
Portal Universia Argentina S.A.
Argentine
0.00%
75.75%
75.75%
75.75%
Internet
0
0
0
Portal Universia Portugal,
Prestação de Serviços de
Informática, S.A.
Portugal
0.00%
100.00%
100.00%
100.00%
Internet
0
0
0
234
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Precato IV Fundo de
Investimento em Direitos
Creditórios - Não Padronizados
Brazil
0.00%
90.00%
100.00%
100.00%
Investment fund
23
3
24
Prime 16 – Fundo de
Investimentos Imobiliário
Brazil
0.00%
90.00%
100.00%
100.00%
Investment fund
10
(3)
6
Punta Lima Wind Farm, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Renewable
energies
36
(14)
22
Punta Lima, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Leasing
36
(14)
22
Repton 2023-1 Limited
United
Kingdom
(b)
Securitization
(3)
3
0
Retailcompany 2021, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Real estate
297
(9)
289
Retop S.A. (f)
Uruguay
100.00%
0.00%
100.00%
100.00%
Finance
company
25
13
63
Return Capital Gestão de Ativos e
Participações S.A.
Brazil
0.00%
90.00%
100.00%
80.00%
Collection
services
1,396
99
1,346
Rojo Entretenimento S.A.
Brazil
0.00%
85.14%
94.60%
94.60%
Real estate
24
2
22
SAFO Alternative Lending, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Finance
company
13
0
13
SAI Alternative Investments
México, S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
Consulting
services
2
(1)
1
SAI Lux Carry SCSp
Luxembo
urg
0.00%
100.00%
100.00%
Fund
management
company
0
0
0
SALCO, Servicios de Seguridad
Santander, S.A.
Spain
99.99%
0.01%
100.00%
100.00%
Security
2
1
1
SAM Argentina Sociedad Gerente
de Fondos Comunes de Inversión
S.A.
Argentine
0.00%
100.00%
100.00%
100.00%
Investment fund
management
2
(1)
1
SAM Asset Management, S.A. de
C.V., Sociedad Operadora de
Fondos de Inversión
Mexico
0.00%
100.00%
100.00%
100.00%
Fund
management
company
34
34
193
SAM Inversiones Argentina S.A.
Argentine
0.00%
100.00%
100.00%
100.00%
Pension fund
management
company
0
0
0
SAM Investment Holdings, S.L.
Spain
92.37%
7.63%
100.00%
100.00%
Holding
company
1,466
88
1,597
235
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
San Créditos Estruturados i
Fundo de Investimento em
Direitos Creditórios Não
Padronizados
Brazil
0.00%
90.00%
100.00%
100.00%
Investment fund
204
24
205
San Pietro Solar PV, S.r.l.
Italy
0.00%
56.00%
80.00%
80.00%
Renewable
energies
6
(1)
12
SANB Promotora de Vendas e
Cobrança S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Finance
company
0
2
1
Sancap Investimentos e
Participações S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Holding
company
105
97
164
Santander (CF Trustee Property
Nominee) Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander (CF Trustee) Limited
(d)
United
Kingdom
(b)
Inactive
0
0
0
Santander (UK) Group Pension
Schemes Trustees Limited (d)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Ahorro Inmobiliario 1,
S.A. (j)
Spain
98.53%
0.00%
98.53%
98.53%
Real estate
rental
0
0
0
Santander Alternative
Investments, S.G.I.I.C., S.A.
Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Fund
management
company
23
(10)
32
Santander AM Global Working
Capital Fund I
Luxembo
urg
100.00%
0.00%
100.00%
100.00%
Investment fund
76
3
75
Santander Asesorías Financieras
Limitada
Chile
0.00%
67.45%
100.00%
100.00%
Financial
advisory
3
8
8
Santander Asset Finance
(December) Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Leasing
83
0
0
Santander Asset Finance
Opportunities
Luxembo
urg
100.00%
0.00%
100.00%
100.00%
Investment fund
85
4
87
Santander Asset Finance plc
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Leasing
71
30
175
Santander Asset Management -
SGOIC, S.A.
Portugal
0.00%
100.00%
100.00%
100.00%
Fund
management
company
6
3
12
Santander Asset Management
Chile S.A.
Chile
0.00%
100.00%
100.00%
100.00%
Securities
Investment
0
0
0
Santander Asset Management
Gerente de Fondos Comunes de
Inversión S.A.
Argentine
0.00%
100.00%
100.00%
100.00%
Fund
management
company
8
17
3
236
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Asset Management
Luxembourg, S.A.
Luxembo
urg
0.00%
100.00%
100.00%
100.00%
Fund
management
company
4
1
0
Santander Asset Management
S.A. Administradora General de
Fondos
Chile
0.00%
100.00%
100.00%
100.00%
Fund
management
company
2
14
132
Santander Asset Management
UK Holdings Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Holding
company
219
54
186
Santander Asset Management
UK Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Management of
funds and
portfolios
31
8
129
Santander Asset Management,
S.A., SGIIC
Spain
0.00%
100.00%
100.00%
100.00%
Fund
management
company
253
69
393
Santander Auto Lease Titling Ltd.
United
States
0.00%
100.00%
100.00%
100.00%
Leasing
0
8
9
Santander Back-Offices Globales
Mayoristas, S.A.
Spain
100%
0.00%
100%
100%
Services
4
2
1
Santander Banca de Inversión
Colombia, S.A.S.
Colombia
100.00%
0.00%
100.00%
100.00%
Advisory
services
2
0
1
Santander Bank & Trust Ltd.
Bahamas
100.00%
0.00%
100.00%
100.00%
Banking
391
12
389
Santander Bank Polska S.A.
Poland
62.20%
0.00%
62.20%
67.41%
Banking
5,855
1,216
4,268
Santander Bank, National
Association
United
States
0.00%
100.00%
100.00%
100.00%
Banking
11,564
607
12,161
Santander Brasil Administradora
de Consórcio Ltda.
Brazil
0.00%
90.00%
100.00%
100.00%
Services
46
85
118
Santander Brasil Gestão de
Recursos Ltda.
Brazil
0.08%
99.92%
100.00%
100.00%
Securities
Investment
390
34
423
Santander Capital Holdings LLC
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
1,025
(29)
996
Santander Capital Structuring,
S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Investment
Company
5
0
0
Santander Capitalização S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Insurance
(34)
95
55
Santander Cards Ireland Limited
(n)
Ireland
0.00%
100.00%
100.00%
100.00%
Cards
(8)
0
0
237
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Cards Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
101
0
101
Santander Cards UK Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
166
3
116
Santander Chile Holding S.A.
Chile
22.11%
77.75%
99.86%
99.86%
Holding
company
1,847
295
1,777
Santander Compara Holding, S.L.
Spain
99.97%
0.03%
100.00%
Holding
company
12
0
12
Santander Consulting (Beijing)
Co., Ltd.
China
0.00%
100.00%
100.00%
100.00%
Advisory
services
10
1
4
Santander Consumer (UK) plc
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
1,192
(205)
314
Santander Consumer Auto
Receivables Funding 2018-L3 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
143
(10)
0
Santander Consumer Auto
Receivables Funding 2022-B1
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(88)
26
0
Santander Consumer Auto
Receivables Funding 2022-B2
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(103)
30
0
Santander Consumer Auto
Receivables Funding 2022-B3
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(166)
50
0
Santander Consumer Auto
Receivables Funding 2022-B4
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(108)
42
0
Santander Consumer Auto
Receivables Funding 2023-B1
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(133)
79
0
Santander Consumer Auto
Receivables Funding 2023-B2
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(84)
34
0
Santander Consumer Auto
Receivables Funding 2023-B3
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(75)
29
0
Santander Consumer Auto
Receivables Funding 2023-B4
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(87)
35
0
Santander Consumer Auto
Receivables Funding 2023-B5
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Auto
Receivables Funding 2023-B6
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
238
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Consumer Auto
Receivables Funding 2024-B1
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Auto
Receivables Funding 2024-B2
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Auto
Receivables Funding 2024-B3
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Auto
Receivables Funding 2024-L1 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Auto
Receivables Funding 2024-L2 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Bank AG
Germany
0.00%
100.00%
100.00%
100.00%
Banking
3,588
207
5,345
Santander Consumer Bank AS
Norway
0.00%
100.00%
100.00%
100.00%
Banking
2,064
156
2,111
Santander Consumer Bank GmbH
Austria
0.00%
100.00%
100.00%
100.00%
Banking
543
54
363
Santander Consumer Bank S.A.
Poland
0.00%
77.32%
100.00%
100.00%
Banking
941
11
505
Santander Consumer Bank S.p.A.
Italy
0.00%
100.00%
100.00%
100.00%
Banking
968
29
603
Santander Consumer Credit
Services Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
(41)
(2)
0
Santander Consumer Finance
Global Services, S.L.
Spain
0.00%
100.00%
100.00%
100.00%
IT
6
2
5
Santander Consumer Finance Inc.
Canada
0.00%
100.00%
100.00%
100.00%
Holding
company
112
0
171
Santander Consumer Finance
Limitada
Chile
49.00%
34.24%
100.00%
100.00%
Finance
company
113
10
57
Santander Consumer Finance
México, S.A. de C.V., S.O.F.O.M.,
E.R., Grupo Financiero Santander
México
Mexico
0.00%
99.98%
100.00%
100.00%
Inactive
2
0
2
Santander Consumer Finance Oy
Finland
0.00%
100.00%
100.00%
100.00%
Finance
company
458
30
159
Santander Consumer Finance
Schweiz AG
Switzerla
nd
0.00%
100.00%
100.00%
100.00%
Leasing
75
(15)
60
239
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Consumer Finance,
S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Banking
9,139
558
10,037
Santander Consumer Financial
Solutions Sp. z o.o.
Poland
0.00%
77.32%
100.00%
100.00%
Leasing
4
(7)
5
Santander Consumer Holding
Austria GmbH
Austria
0.00%
100.00%
100.00%
100.00%
Holding
company
364
0
518
Santander Consumer Holding
GmbH
Germany
0.00%
100.00%
100.00%
100.00%
Holding
company
5,564
136
6,077
Santander Consumer Inc.
Canada
0.00%
100.00%
100.00%
100.00%
Finance
company
92
(8)
46
Santander Consumer Lease
Receivables 1 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
0
(23)
0
Santander Consumer Lease
Receivables 2 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
0
(1)
0
Santander Consumer Leasing
B.V.
Netherla
nds
0.00%
100.00%
100.00%
100.00%
Renting
12
1
21
Santander Consumer Leasing
GmbH
Germany
0.00%
100.00%
100.00%
100.00%
Leasing
70
9
151
Santander Consumer Leasing S.A.
France
0.00%
100.00%
100.00%
100.00%
Renting
3
0
3
Santander Consumer Mobility
Services, S.A.
Spain
0.00%
100.00%
100.00%
100.00%
Renting
12
(4)
20
Santander Consumer Multirent
Sp. z o.o.
Poland
0.00%
77.32%
100.00%
100.00%
Leasing
38
5
27
Santander Consumer Operations
Services GmbH
Germany
0.00%
100.00%
100.00%
100.00%
Services
15
1
18
Santander Consumer Receivables
10 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
959
97
0
Santander Consumer Receivables
11 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
673
26
0
Santander Consumer Receivables
15 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
14
(23)
0
Santander Consumer Receivables
16 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
(46)
39
0
Santander Consumer Receivables
20 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Receivables
21 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Consumer Receivables
7 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
748
73
0
240
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Consumer Receivables
Funding LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
7
3
0
Santander Consumer Renting
S.r.l.
Italy
0.00%
100.00%
100.00%
100.00%
Renting
6
(3)
9
Santander Consumer Renting,
S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Renting
43
2
38
Santander Consumer S.A.
Argentine
0.00%
99.82%
100.00%
100.00%
Finance
company
15
2
16
Santander Consumer Services
GmbH
Austria
0.00%
100.00%
100.00%
100.00%
Services
0
0
0
Santander Consumer Services,
S.A.
Portugal
0.00%
100.00%
100.00%
100.00%
Finance
company
14
(1)
6
Santander Consumer Spain Auto
2019-1, Fondo de Titulización
Spain
(b)
Securitization
0
0
0
Santander Consumer Spain Auto
2020-1, Fondo de Titulización
Spain
(b)
Securitization
0
0
0
Santander Consumer Spain Auto
2021-1, Fondo de Titulización
Spain
(b)
Securitization
0
0
0
Santander Consumer Spain Auto
2022-1, Fondo de Titulización
Spain
(b)
Securitization
0
0
0
Santander Consumer Spain Auto
2023-1, Fondo de Titulización
Spain
(b)
Securitization
0
0
0
Santander Consumer Spain Auto
2024-1, Fondo de Titulización
Spain
(b)
Securitization
0
0
0
Santander Consumer Technology
Services GmbH
Germany
0.00%
100.00%
100.00%
100.00%
IT services
29
2
22
Santander Consumer USA
Holdings Inc.
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
3,304
684
5,072
Santander Consumer USA Inc.
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
6,036
684
6,719
Santander Consumo 4, F.T.
Spain
(b)
Securitization
0
0
0
Santander Consumo 5, F.T.
Spain
(b)
Securitization
0
0
0
241
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Consumo 6, F.T.
Spain
(b)
Securitization
0
0
0
Santander Consumo 7, F.T.
Spain
(b)
Securitization
0
0
0
Santander Corredora de Seguros
Limitada
Chile
0.00%
67.21%
100.00%
100.00%
Insurance
mediation
17
2
13
Santander Corredores de Bolsa
Limitada
Chile
0.00%
83.24%
100.00%
100.00%
Securities
company
54
4
49
Santander Corretora de Câmbio e
Valores Mobiliários S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Securities
company
151
6
141
Santander Corretora de Seguros,
Investimentos e Serviços S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Insurance
mediation
1,006
244
1,122
Santander Customer Voice, S.A.
Spain
99.50%
0.50%
100.00%
100.00%
Services
2
(1)
3
Santander de Titulización,
S.G.F.T., S.A.
Spain
81.00%
19.00%
100.00%
100.00%
Fund
management
company
5
4
2
Santander Distribuidora de
Títulos e Valores Mobiliários S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Securities
company
72
3
68
Santander Drive Auto
Receivables LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
0
0
0
Santander Drive Auto
Receivables Trust 2021-2
United
States
(b)
Securitization
118
60
0
Santander Drive Auto
Receivables Trust 2022-1
United
States
(b)
Securitization
(61)
51
0
Santander Drive Auto
Receivables Trust 2022-2
United
States
(b)
Securitization
(93)
65
0
Santander Drive Auto
Receivables Trust 2022-3
United
States
(b)
Securitization
(102)
55
0
Santander Drive Auto
Receivables Trust 2022-4
United
States
(b)
Securitization
(151)
69
0
Santander Drive Auto
Receivables Trust 2022-5
United
States
(b)
Securitization
(186)
71
0
Santander Drive Auto
Receivables Trust 2022-6
United
States
(b)
Securitization
(181)
71
0
Santander Drive Auto
Receivables Trust 2022-7
United
States
(b)
Securitization
(91)
40
0
242
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Drive Auto
Receivables Trust 2023-1
United
States
(b)
Securitization
(96)
69
0
Santander Drive Auto
Receivables Trust 2023-2
United
States
(b)
Securitization
(162)
109
0
Santander Drive Auto
Receivables Trust 2023-3
United
States
(b)
Securitization
(207)
124
0
Santander Drive Auto
Receivables Trust 2023-4
United
States
(b)
Securitization
(186)
97
0
Santander Drive Auto
Receivables Trust 2023-5
United
States
(b)
Securitization
(187)
104
0
Santander Drive Auto
Receivables Trust 2023-6
United
States
(b)
Securitization
(153)
83
0
Santander Drive Auto
Receivables Trust 2024-1
United
States
(b)
Securitization
0
(112)
0
Santander Drive Auto
Receivables Trust 2024-2
United
States
(b)
Securitization
0
(169)
0
Santander Drive Auto
Receivables Trust 2024-3
United
States
(b)
Securitization
0
(206)
0
Santander Drive Auto
Receivables Trust 2024-4
United
States
(b)
Securitization
0
(234)
0
Santander Drive Auto
Receivables Trust 2024-5
United
States
(b)
Securitization
0
(206)
0
Santander Drive Auto
Receivables Trust 2024-7
United
States
(b)
Inactive
0
0
0
Santander Drive Auto
Receivables Trust 2024-S4
United
States
(b)
Inactive
0
0
0
Santander Drive Auto
Receivables Trust 2025-1
United
States
(b)
Inactive
0
0
0
Santander Empresa
Administradora de Fondos
Colectivos S.A.
Peru
99.00%
1.00%
100.00%
Investment
Company
2
(1)
1
Santander Equity Investments
Limited
United
Kingdom
0%
100.00%
100%
100%
Finance
company
70
10
36
Santander España Servicios
Legales, S.L.
Spain
99.97%
0.03%
100.00%
100.00%
Services
9
0
8
243
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Estates Limited
United
Kingdom
0%
100.00%
100%
100%
Real estate
(8)
(1)
0
Santander European Hospitality
Opportunities
Luxembo
urg
100%
0.00%
100%
100%
Investment fund
30
0
26
Santander F24 S.A.
Poland
0%
62.20%
100%
100%
Finance
company
2
0
2
Santander Facility Management
España, S.L. Unipersonal
Spain
0%
100.00%
100%
100%
Real estate
799
(13)
785
Santander Factoring S.A.
Chile
0%
99.86%
100%
100%
Factoring
9
0
10
Santander Factoring Sp. z o.o.
Poland
0.00%
62.20%
100.00%
100.00%
Financial
services
67
10
1
Santander Factoring y
Confirming, S.A. Unipersonal,
E.F.C.
Spain
100.00%
0.00%
100.00%
100.00%
Factoring
208
18
126
Santander FI Hedge Strategies
Ireland
0.00%
90.00%
100.00%
Investment fund
937
(267)
592
Santander Finance 2012-1 LLC
United
States
0.00%
100.00%
100.00%
100.00%
Financial
services
3
0
3
Santander Financial Exchanges
Limited
United
Kingdom
100.00%
0.00%
100.00%
100.00%
Inactive
0
0
0
Santander Financial Services plc
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Banking
418
(32)
466
Santander Financiamientos S.A.
Peru
100.00%
0.00%
100.00%
100.00%
Finance
company
33
(3)
29
Santander Financing S.A.S.
Colombia
100.00%
0.00%
100.00%
100.00%
Financial
advisory
1
2
2
Santander Finanse Sp. z o.o.
Poland
0.00%
62.20%
100.00%
100.00%
Financial
services
61
11
19
Santander Fintech Holdings, S.L.
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
329
35
366
Santander Fundo de
Investimento Amazonas
Multimercado Crédito Privado
Investimento no Exterior (o)
Brazil
0.00%
90.00%
100.00%
Investment fund
371
72
398
Santander Fundo de
Investimento Diamantina
Multimercado Crédito Privado
Investimento no Exterior (p)
Brazil
0.00%
90.00%
100.00%
Investment fund
1,282
278
1,404
244
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Fundo de
Investimento Guarujá
Multimercado Crédito Privado
Investimento no Exterior (d)
Brazil
0.00%
90.00%
100.00%
Investment fund
103
11
103
Santander Fundo de
Investimento SBAC Renda Fixa
Referenciado DI (h)
Brazil
0.00%
90.00%
100.00%
100.00%
Investment fund
1,539
13
1,376
Santander Gestión de
Recaudación y Cobranzas Ltda.
Chile
0.00%
99.86%
100.00%
100.00%
Financial
services
8
0
9
Santander Global Cards & Digital
Solutions Brasil S.A.
Brazil
0.00%
100.00%
100.00%
100.00%
IT consulting
111
(6)
104
Santander Global Cards & Digital
Solutions, S.L.
Spain
100.00%
0.00%
100.00%
100.00%
IT services
262
(41)
222
Santander Global Consumer
Finance Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
8
0
8
Santander Global Facilities, S.A.
de C.V.
Mexico
100.00%
0.00%
100.00%
100.00%
Services
153
10
165
Santander Global Services S.A. (j)
Uruguay
0.00%
100.00%
100.00%
100.00%
Services
0
0
0
Santander Global Services, S.L.
Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Real estate
3
4
3
Santander Global Technology
and Operations Brasil Ltda.
Brazil
0.00%
100.00%
100.00%
100.00%
IT services
4
0
1
Santander Global Technology
and Operations Chile Limitada
Chile
0.00%
100.00%
100.00%
100.00%
IT services
5
0
6
Santander Global Technology
and Operations, S.L. Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
IT services
464
6
438
Santander Green Investment, S.L.
Spain
99.97%
0.03%
100.00%
100.00%
Holding
company
91
4
91
Santander Group Properties, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
Holding
company
1,062
(13)
1,043
Santander Guarantee Company
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
5
0
3
Santander Hera Renda Fixa
Fundo Incentivado de
Investimento em Infraestrutura
Responsabilidade Limitada
Brazil
0.00%
90.00%
100.00%
Investment fund
859
58
825
Santander Hermes Multimercado
Crédito Privado Infraestructura
Fundo de Investimento (q)
Brazil
0.00%
90.00%
100.00%
Investment fund
335
21
321
Santander Hipotecario 2 Fondo
de Titulización de Activos
Spain
(b)
Securitization
0
0
0
Santander Hipotecario 3 Fondo
de Titulización de Activos
Spain
(b)
Securitization
0
0
0
Santander Holding Imobiliária
S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Real estate
76
0
68
245
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Holding Internacional,
S.A.
Spain
99.95%
0.05%
100.00%
100.00%
Holding
company
4,208
64
2,558
Santander Holdings USA, Inc.
United
States
100.00%
0.00%
100.00%
100.00%
Holding
company
15,976
1,037
14,855
Santander Inclusión Financiera,
S.A. de C.V., S.O.F.O.M., E.R.,
Grupo Financiero Santander
México
Mexico
0.00%
99.98%
100.00%
100.00%
Finance
company
11
(3)
8
Santander Insurance Agency,
U.S., LLC
United
States
0.00%
100.00%
100.00%
100.00%
Insurance
mediation
1
0
1
Santander Insurance Services UK
Limited
United
Kingdom
100.00%
0.00%
100.00%
100.00%
Wealth
management
48
2
48
Santander Insurance, S.L.
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
2,541
410
2,686
Santander Intermediación
Correduría de Seguros, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Insurance
mediation
28
5
18
Santander International
Products, Plc. (l)
Ireland
99.99%
0.01%
100.00%
100.00%
Finance
company
1
0
0
Santander International Wealth
Management México, S. de R.L.
de C.V.
México
0.00%
100.00%
100.00%
Advisory
services
0
0
0
Santander International Wealth
Solutions LLC
United
States
0.00%
100.00%
100.00%
Holding
company
0
0
0
Santander Inversiones S.A.
Chile
5.12%
94.88%
100.00%
100.00%
Holding
company
1,502
227
1,052
Santander Investment Chile
Limitada
Chile
16.12%
83.88%
100.00%
100.00%
Finance
company
282
32
321
Santander Investment, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Banking
1,318
108
245
Santander Investments GP 1
S.à.r.l.
Luxembo
urg
0.00%
100.00%
100.00%
100.00%
Fund
management
company
0
1
1
Santander Inwestycje Sp. z o.o.
Poland
0.00%
62.20%
100.00%
100.00%
Securities
company
4
0
0
Santander ISA Managers Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Management of
funds and
portfolios
40
7
6
Santander Lease, S.A., E.F.C.
Spain
100.00%
0.00%
100.00%
100.00%
Leasing
60
(1)
51
246
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Leasing AB
Sweden
0.00%
100.00%
100.00%
Leasing and
renting
9
3
22
Santander Leasing S.A.
Poland
0.00%
62.20%
100.00%
100.00%
Leasing
199
8
36
Santander Leasing S.A.
Arrendamento Mercantil
Brazil
0.00%
90.00%
100.00%
100.00%
Leasing
1,431
114
1,390
Santander Leasing, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Leasing
(1)
(1)
0
Santander Lending Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Mortgage credit
company
278
15
293
Santander Mediación Operador
de Banca-Seguros Vinculado, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Insurance
mediation
52
0
3
Santander Merchant S.A.
Argentin
e
5.10%
94.90%
100.00%
100.00%
Finance
company
1
1
2
Santander Mortgage Asset
Depositor LLC
United
States
0.00%
100.00%
100.00%
Inactive
0
0
0
Santander Mortgage Holdings
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Holding
company
(12)
0
0
Santander New Business, S.A.
Spain
99.00%
1.00%
100.00%
100.00%
Trade
intermediary
3
0
3
Santander Paraty Qif PLC
Ireland
0.00%
90.00%
100.00%
100.00%
Investment
Company
937
(267)
592
Santander Pensiones, S.A.,
E.G.F.P.
Spain
0.00%
100.00%
100.00%
100.00%
Pension fund
management
company
87
14
184
Santander Pensões - Sociedade
Gestora de Fundos de Pensões,
S.A.
Portugal
100.00%
0.00%
100.00%
100.00%
Pension fund
management
company
3
0
3
Santander Prime Auto Issuance
Notes 2018-A Designated
Activity Company (j)
Ireland
(b)
Inactive
0
0
0
Santander Prime Auto Issuance
Notes 2018-B Designated
Activity Company (j)
Ireland
(b)
Inactive
0
0
0
Santander Prime Auto Issuance
Notes 2018-C Designated
Activity Company (j)
Ireland
(b)
Inactive
0
0
0
Santander Prime Auto Issuance
Notes 2018-D Designated
Activity Company (j)
Ireland
(b)
Inactive
0
0
0
247
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Prime Auto Issuance
Notes 2018-E Designated
Activity Company (j)
Ireland
(b)
Inactive
0
0
0
Santander Private Banking
Gestión, S.A., S.G.I.I.C.
Spain
100.00%
0.00%
100.00%
100.00%
Fund
management
company
73
13
35
Santander Private Banking s.p.a.
in Liquidazione (j)
Italy
100.00%
0.00%
100.00%
100.00%
Finance
company
14
0
8
Santander Private Banking UK
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Holding
company
310
123
420
Santander Private Real Estate
Advisory & Management, S.A.
Spain
99.99%
0.01%
100.00%
100.00%
Real estate
4
0
4
Santander Private Real Estate
Advisory, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Real estate
17
4
20
Santander Real Estate Debt 1
sub-fund
Luxembo
urg
100.00%
0.00%
100.00%
100.00%
Investment fund
42
2
42
Santander Real Estate Equity I,
F.C.R.
Spain
100.00%
0.00%
100.00%
Venture capital
fund
25
(1)
24
Santander Real Estate, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Inactive
1
0
1
Santander Retail Auto Lease
Funding LLC
United
States
0.00%
100.00%
100.00%
100.00%
Finance
company
0
0
0
Santander Retail Auto Lease
Trust 2022-A
United
States
(b)
Securitization
20
19
0
Santander Retail Auto Lease
Trust 2022-B
United
States
(b)
Securitization
14
17
0
Santander RMBS 6, Fondo de
Titulización
Spain
(b)
Securitization
0
0
0
Santander S.A. Sociedad
Securitizadora
Chile
0.00%
67.24%
100.00%
100.00%
Fund
management
company
1
0
0
Santander Secretariat Services
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Santander Securities LLC
United
States
0.00%
100.00%
100.00%
100.00%
Securities
company
39
2
41
Santander Seguros y Reaseguros,
Compañía Aseguradora, S.A.
Spain
0.00%
100.00%
100.00%
100.00%
Insurance
857
157
1,152
248
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santander Services Solutions, S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Payment
services
16
(2)
14
Santander Servicios Corporativos,
S.A. de C.V.
Mexico
0.00%
99.98%
100.00%
100.00%
Services
14
1
14
Santander Technology USA, LLC
United
States
0.00%
100.00%
100.00%
100.00%
IT services
53
0
53
Santander Tecnología Argentina
S.A.
Argentine
0.00%
99.83%
100.00%
100.00%
IT services
6
19
19
Santander Tecnología México,
S.A. de C.V.
Mexico
0.00
1.00
1.00
1.00
IT services
51
0
51
Santander Totta Seguros,
Companhia de Seguros de Vida,
S.A.
Portugal
0.00
1.00
1.00
1.00
Insurance
106
25
255
Santander Totta, SGPS, S.A.
Portugal
1.00
0.00
1.00
1.00
Holding
company
3,749
885
5,652
Santander Towarzystwo
Funduszy Inwestycyjnych S.A.
Poland
0.50
0.31
1.00
1.00
Fund
management
company
4
26
16
Santander Trade Services Limited
Hong-
Kong
0.00%
100.00%
100.00%
100.00%
Inactive
27
1
16
Santander Trust S.A.
Argentin
e
0.00%
99.99%
100.00%
100.00%
Services
0
0
0
Santander UK Group Holdings
plc
United
Kingdom
77.67%
22.33%
100.00%
100.00%
Holding
company
14,516
1,736
17,655
Santander UK Investments
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
118
1
114
Santander UK Operations
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Finance
company
7
0
0
Santander UK plc
United
Kingdom
0.00
100.00%
100.00%
1.00
Banking
12,732
490
15,829
Santander UK Technology
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
IT services
26
0
7
Santander US Capital Markets
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Securities
Investment
1,053
(34)
1,019
Santander Valores S.A.
Argentine
0.05
94.73%
100.00%
1.00
Securities
company
11
22
32
249
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Santusa Holding, S.L.
Spain
0.70
30.24%
100.00%
1.00
Holding
company
9,931
508
6,559
SBNA Auto Lease Funding LLC
United
States
0.00
100.00%
100.00%
1.00
Finance
company
(2)
(596)
0
SBNA Auto Lease Trust 2023-A
United
States
(b)
Securitization
(2)
(520)
0
SBNA Auto Lease Trust 2024-A
United
States
(b)
Securitization
0
(24)
0
SBNA Auto Lease Trust 2024-B
United
States
(b)
Securitization
0
(35)
0
SBNA Auto Lease Trust 2024-C
United
States
(b)
Securitization
0
(17)
0
SBNA Auto Lease Trust 2025-A
United
States
(b)
Inactive
0
0
0
SBNA Auto Receivables Funding
LLC
United
States
0.00%
100.00%
100.00%
Finance
company
0
2
2
SBNA Auto Receivables Grantor
Trust 2025-A
United
States
(b)
Inactive
0
0
0
SBNA Auto Receivables Trust
2025-A
United
States
(b)
Inactive
0
0
0
SBNA Investor LLC
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
1,030
89
1,119
SC Austria Auto Finance 2020-1
Designated Activity Company
Ireland
(b)
Securitization
0
0
0
SC Austria Consumer Loan 2021
Designated Activity Company
Ireland
(b)
Securitization
0
0
0
SC Canada Asset Securitization
Trust
Canada
(b)
Securitization
0
0
0
SC Germany Auto 2019-1 UG
(haftungsbeschränkt) (j)
Germany
(b)
Securitization
0
0
0
SC Germany Consumer 2018-1
UG (haftungsbeschränkt) (j)
Germany
(b)
Securitization
0
0
0
SC Germany Mobility 2019-1 UG
(haftungsbeschränkt) (j)
Germany
(b)
Securitization
0
0
0
250
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
SC Germany S.A.
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer 2020-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer 2021-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer 2022-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer 2023-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer 2024-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer 2024-2
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Consumer Private 2023-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Leasing 2023-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Germany S.A., Compartment
Mobility 2020-1
Luxembo
urg
(b)
Securitization
0
0
0
SC Mobility AB
Sweden
0.00%
100.00%
100.00%
100.00%
Renting
0
0
0
SC Mobility AS
Norway
0.00%
100.00%
100.00%
100.00%
Renting
32
(1)
33
SC Poland Consumer 23-1
Designated Activity Company
Ireland
(b)
Securitization
0
0
0
SCF Ajoneuvohallinto IX Limited
Ireland
(b)
Securitization
0
0
0
SCF Ajoneuvohallinto VIII Limited
(j)
Ireland
(b)
Securitization
0
0
0
SCF Ajoneuvohallinto X Limited
Ireland
(b)
Securitization
0
0
0
SCF Ajoneuvohallinto XI Limited
Ireland
(b)
Securitization
0
0
0
251
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
SCF Ajoneuvohallinto XII Limited
Ireland
(b)
Securitization
0
0
0
SCF Ajoneuvohallinto XIII Limited
Ireland
(b)
Securitization
0
0
0
SCF Eastside Locks GP Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Real estate
management
0
0
0
SCF Rahoituspalvelut IX DAC
Ireland
(b)
Securitization
0
0
0
SCF Rahoituspalvelut VIII
Designated Activity Company (j)
Ireland
(b)
Securitization
0
0
0
SCF Rahoituspalvelut X DAC
Ireland
(b)
Securitization
0
0
0
SCF Rahoituspalvelut XI
Designated Activity Company
Ireland
(b)
Securitization
(13)
0
0
SCF Rahoituspalvelut XII DAC
Ireland
(b)
Securitization
0
0
0
SCF Rahoituspalvelut XIII DAC
Ireland
(b)
Securitization
1
0
0
SCM Poland Auto 2019-1 DAC
Ireland
(b)
Securitization
0
0
0
SDMX Superdigital, S.A. de C.V.,
Institución de Fondos de Pago
Electrónico
Mexico
0.00%
100.00%
100.00%
100.00%
Payment
platform
2
(1)
1
Secucor Finance 2021-1, DAC
Ireland
(b)
Securitization
0
0
0
Services and Promotions
Delaware Corporation
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
94,000,000.00
(10,000,000.00)
146,000,000
Services and Promotions Miami
LLC
United
States
0.00%
100.00%
100.00%
100.00%
Real estate
88
(3)
85
Servicios de Cobranza,
Recuperación y Seguimiento, S.A.
de C.V.
Mexico
0.00%
100.00%
100.00%
85.00%
Finance
company
36
1
40
Servicios Inmobiliarios
Residencial en Venta JV2, S.L.
España
0.00%
90.00%
90.00%
0.00%
Inmobiliaria
8
0
8
Sheppards Moneybrokers
Limited
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Inactive
0
0
0
Shiloh III Wind Project, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Renewable
energies
363
8
370
252
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Silk Finance No. 5
Portugal
(b)
Securitization
37
(11)
0
Sociedad Integral de
Valoraciones Automatizadas, S.A.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Appraisals
1
0
1
Sociedad Operadora de Tarjetas
de Pago Santander Getnet Chile
S.A.
Chile
0.00%
67.13%
100.00%
100.00%
Payments and
collection
services
21
28
33
Socur S.A. (f)
Uruguay
100.00%
0.00%
100.00%
100.00%
Finance
company
62
15
59
Solution 4Fleet Consultoria
Empresarial S.A.
Brazil
0.00%
90.00%
100.00%
80.00%
Vehicle rental
1
0
1
Sovereign Community
Development Company
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
45
2
47
Sovereign Delaware Investment
Corporation
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
158
7
165
Sovereign Lease Holdings, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Financial
services
250
8
258
Sovereign REIT Holdings, Inc.
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
8,762
358
9,120
Sovereign Spirit Limited (n)
Bermuda
s
0.00%
100.00%
100.00%
100.00%
Leasing
0
0
0
SSA Swiss Advisors AG
Switzerla
nd
0.00%
100.00%
100.00%
100.00%
Wealth
management
1
1
4
Stellantis Consumer Financial
Services Polska Sp. z o.o.
Poland
0.00%
38.66%
100.00%
100.00%
Finance
company
4
1
0
Stellantis Financial Services
Belux SA
Belgium
0.00%
50.00%
100.00%
100.00%
Finance
company
98
8
57
Stellantis Financial Services
España, E.F.C., S.A.
Spain
0.00%
50.00%
50.00%
50.00%
Finance
company
379
45
190
Stellantis Financial Services Italia
S.p.A.
Italy
0.00%
50.00%
50.00%
50.00%
Banking
802
90
293
Stellantis Financial Services
Nederland B.V.
Netherla
nds
0.00%
50.00%
100.00%
100.00%
Finance
company
69
11
39
Stellantis Financial Services
Polska Sp. z o.o.
Poland
0.00%
38.66%
50.00%
50.00%
Finance
company
63
10
13
253
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Stellantis Renting Italia S.p.A.
Italy
0.00%
50.00%
100.00%
100.00%
Renting
13
3
3
Sterrebeeck B.V.
Netherla
nds
100.00%
0.00%
100.00%
100.00%
Holding
company
5,895
478
10,877
Suleyado 2003, S.L. Unipersonal
Spain
0.00%
100.00%
100.00%
100.00%
Securities
Investment
45
0
31
Summer Empreendimentos Ltda.
Brazil
0.00%
90.00%
100.00%
100.00%
Real estate
management
5
1
5
Superdigital Argentina S.A.U.
Argentine
0.00%
100.00%
100.00%
100.00%
IT services
1
(1)
0
Superdigital Holding Company,
S.L.
Spain
0.00%
100.00%
100.00%
100.00%
Holding
company
199
(193)
6
Superdigital Instituição de
Pagamento S.A.
Brazil
0.00%
100.00%
100.00%
100.00%
Payment
services
70
(67)
3
Superdigital Perú S.A.C. en
liquidación (j)
Peru
0.00%
100.00%
100.00%
100.00%
Financial
services
0
0
0
Suzuki Servicios Financieros, S.L.
Spain
0.00%
51.00%
51.00%
51.00%
Intermediation
15
2
0
Svensk Autofinans WH 1
Designated Activity Company (j)
Ireland
(b)
Securitization
0
0
0
Swesant SA
Switzerla
nd
0.00%
100.00%
100.00%
100.00%
Holding
company
336
(16)
0
SX Negócios Ltda.
Brazil
0.00%
90.00%
100.00%
100.00%
Telemarketing
17
1
16
Tabasco Energía España, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
3
0
1
Taxagest Sociedade Gestora de
Participações Sociais, S.A.
Portugal
0.00%
99.87%
100.00%
100.00%
Holding
company
56
0
0
Taxos Luz, S.L. Unipersonal
Spain
0.00%
70.00%
100.00%
100.00%
Renewable
energies
3
0
11
Teatinos Siglo XXI Inversiones
S.A.
Chile
50.00%
50.00%
100.00%
100.00%
Holding
company
1,498
266
2,135
The Alliance & Leicester
Corporation Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Real estate
0
0
0
254
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
The Best Specialty Coffee, S.L.
Unipersonal
Spain
100.00%
0.00%
100.00%
100.00%
Restaurant
services
2
1
3
Time Retail Finance Limited (j)
United
Kingdom
0.00%
100.00%
100.00%
100.00%
Services
0
0
0
TIMFin S.p.A.
Italy
0.00%
51.00%
51.00%
51.00%
Finance
company
62
1
38
Titularizadora Colombiana S.A. -
Universalidad TIV V9
Colombia
(b)
Securitization
0
0
0
Tonopah Solar I, LLC
United
States
0.00%
100.00%
100.00%
100.00%
Holding
company
6
0
5
Tools Soluções e Serviços
Compartilhados Ltda.
Brazil
0.00%
90.00%
100.00%
100.00%
Services
36
4
36
Tornquist Asesores de Seguros
S.A. (j)
Argentine
0.00%
99.99%
99.99%
99.99%
Inactive
0
0
0
Toro Asset Management S.A.
Brazil
0.00%
90.00%
100.00%
100.00%
Securities
Investment
1
0
1
Toro Corretora de Títulos e
Valores Mobiliários S.A.
Brazil
0.00%
90.00%
100.00%
62.51%
Securities
company
50
0
45
Toro Investimentos S.A.
Brazil
0.00%
90.00%
100.00%
91.32%
Securities
company
39
4
39
Totta (Ireland), PLC (h)
Ireland
0.00%
99.87%
100.00%
100.00%
Finance
company
451
15
450
Totta Urbe - Empresa de
Administração e Construções,
S.A.
Portugal
0.00%
99.87%
100.00%
100.00%
Real estate
86
3
89
Trainera Venture Finance I,
F.C.R.-PYME
Spain
99.00%
0.00%
99.00%
99.00%
Venture capital
fund
20
0
20
Trans Skills Employment Services
- Sole Proprietorship LLC
Arab
United
Emirates
0.00%
66.43%
100.00%
100.00%
Human
resources
services
1
(1)
0
Trans Skills Information
Technology LLC
Saudi
Arabia
0.00%
66.43%
100.00%
100.00%
Inactive
0
0
0
Trans Skills Investment in
Commercial Enterprises &
Management Co. LLC
Arab
United
Emirates
0.00%
66.43%
100.00%
100.00%
Holding
company
1
0
8
Trans Skills South Africa (Pty)
Limited
Republic
of South
Africa
0.00%
66.43%
100.00%
100.00%
Inactive
0
0
0
255
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
Trans Skills Technology Services
LLC
Arab
United
Emirates
0.00%
66.43%
100.00%
100.00%
IT services
2
(1)
0
Transolver Finance EFC, S.A.
Spain
0.00%
51.00%
51.00%
51.00%
Leasing
75
7
17
Transskills Employer Services
Private Limited
India
0.00%
66.43%
100.00%
Consulting
services
0
0
0
Tresmares Santander Direct
Lending, SICC, S.A.
Spain
99.67%
0.00%
99.67%
99.67%
Fund
management
company
1,210
80
1,201
TVG-Trappgroup
Versicherungsvermittlungs-
GmbH (d)
Germany
0.00%
90.01%
100.00%
100.00%
Insurance
brokerage
0
0
2
Universia Brasil S.A.
Brazil
0.00%
100.00%
100.00%
100.00%
Internet
0
0
0
Universia Chile S.A.
Chile
0.00%
86.84%
86.84%
86.84%
Internet
1
0
0
Universia Colombia S.A.S.
Colombia
0.00%
100.00%
100.00%
100.00%
Internet
0
0
0
Universia España Red de
Universidades, S.A.
Spain
0.00%
89.43%
89.43%
89.45%
Internet
3
0
2
Universia Holding, S.L.
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
16
0
14
Universia México, S.A. de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Internet
1
0
1
Universia Perú, S.A.
Peru
0.00%
99.64%
99.64%
99.40%
Internet
0
0
0
Universia Uruguay, S.A.
Uruguay
0.00%
100.00%
100.00%
100.00%
Internet
0
0
0
Uro Property Holdings, S.A.
Spain
99.99%
0.00%
99.99%
99.99%
Real estate
investment
176
(100)
109
Virtua Advanced Solutions FZE
Arab
United
Emirates
0.00%
66.43%
100.00%
100.00%
Payment
services
1
0
0
Wallcesa, S.A.
Spain
100.00%
0.00%
100.00%
100.00%
Financial
services
(921)
1
0
Waycarbon Soluções Ambientais
e Projetos de Carbono S.A.
Brazil
0.00%
80.00%
100.00%
100.00%
Consulting
services
24
0
19
256
Subsidiaries of Banco Santander, S.A. 1
% of ownership held
by
Banco Santander
Percentage of voting
power (k)
EUR million (a)
Company
Locatio
n
Direct
Indirec
t
Year
2024
Year
2023
Activity
Capital +
reserves
Net
results
Carrying
amount
WIM Servicios Corporativos, S.A.
de C.V.
Mexico
0.00%
100.00%
100.00%
100.00%
Advisory
services
0
0
0
WTW Shipping Designated
Activity Company
Ireland
100.00%
0.00%
100.00%
100.00%
Leasing
17
3
9
a. Amount according to the provisional books of each company as of the date of publication of these annexes, generally referring to 31 December 2024
without considering, where appropriate, interim dividends that have been made during the year. In the book value (net provision cost), the percentage
of ownership of the Group has been applied to the figure of each of the holding companies, without considering the impairment of goodwill made in
the consolidation process. The data for foreign companies are converted into euros at the exchange rate at the end of the year.
b. Companies over which effective control is maintained.
c. Data as at 31 December 2023, latest available accounts.
d. Data as at 31 March 2024, latest accounts available.
e. Data as at 30 June 2024, last accounts available.
f. Data as at 30 September 2024, last accounts available.
g. Data as at 30 April 2024, last accounts available.
h. Data as at 30 November 2024, last accounts available.
i. Companies in liquidation. Pending registration.
j. Company in liquidation as at 31 December 2024.
k. Pursuant to Article 3 of Royal Decree 1159/ 2010, of 17 September, approving the rules for the preparation of consolidated annual accounts, in order to
determine the voting rights, voting rights held directly by the parent company have been added to those held by companies controlled by the parent
company or by other persons acting in their own name but on behalf of a Group company. For these purposes, the number of votes corresponding to
the parent company, in relation to the companies indirectly dependent on it, is that corresponding to the dependent company that directly participates
in the share capital of the latter.
l. Company resident for tax purposes in Spain.
m. Data as at 30 June 2021, latest available accounts.
n. Company resident for tax purposes in the United Kingdom.
o. Data as at 29 February 2024, latest available accounts.
p. Data as at 31 July 2024, latest available accounts.
q. Data as at 31 May 2024, latest available accounts.
(1) Companies issuing preference shares are listed in Annex III, together with other relevant information.
257
Appendix II
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Administrador Financiero de
Transantiago S.A.
Chile
0.00%
13.43%
20.00%
20.00%
Payments and
collection
services
Associated
56,000,000
8,000,000
3,000,000
Adprotel Strand, S.L. (consolidado)
Spain
0.00%
38.20%
38.20%
Real estate
promotion
Associated
730
642
23
Aegon Santander Portugal Não Vida
- Companhia de Seguros, S.A.
Portugal
0.00%
49.00%
49.00%
49.00%
Insurance
Joint
ventures
73
8
19
Aegon Santander Portugal Vida -
Companhia de Seguros Vida, S.A.
Portugal
0.00%
49.00%
49.00%
49.00%
Insurance
Joint
ventures
144
24
18
Aeroplan - Sociedade Construtora
de Aeroportos, Lda. (e)
Portugal
0.00%
19.97%
20.00%
20.00%
Inactive
0
0
0
Aguas de Fuensanta, S.A. (e) (k)
Spain
36.78%
0.00%
36.78%
36.78%
Food
0
0
0
Alma UK Holdings Ltd (consolidado)
(b)
United
Kingdom
30.00%
0.00%
30.00%
30.00%
Holding
company
Joint
ventures
3
0
3
Apolo Fundo de Investimento em
Direitos Creditórios
Brazil
0.00%
30.00%
33.33%
33.33%
Investment
fund
Joint
ventures
64
3
16
Apolo Vault 1, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 10, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 11, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 12, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 13, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 14, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 15, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 16, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 17, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 18, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 19, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 2, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 20, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 21, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 22, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 23, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 24, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 25, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 26, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 27, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 28, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
Apolo Vault 29, S.L.
Spain
0.00%
25.00%
25.00%
Renewable
energies
0
0
0
258
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Apolo Vault 3, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 30, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 31, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 32, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 33, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 34, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 35, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 36, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 37, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 38, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 39, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 4, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 40, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 41, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 42, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 43, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 44, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 45, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 5, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 6, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 7, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 8, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Apolo Vault 9, S.L.
Spain
0.00%
25.00%
25.00%
0.00%
Renewable
energies
0
0
0
Atitlan Agro I, S.C.R., S.A. (n) (o)
Spain
80.00%
0.00%
0.00%
0.00%
Holding
company
0
0
0
Attijariwafa Bank Société Anonyme
(consolidado) (b)
Morocco
0.00%
5.10%
5.10%
5.10%
Banking
62,750
4,792
715
AutoFi Inc. (b)
United
States
9.50%
9.40%
4.99%
4.99%
E-commerce
24
31
(11)
Autopistas del Sol S.A. (b)
Argentine
0.00%
14.17%
14.17%
14.17%
Highway
concession
199
72
49
Avanath Affordable Housing IV LLC
(b)
United
States
0.00%
7.27%
7.27%
7.27%
Investment
Company
503
498
(81)
Axle 2023-1 Ltd
United
Kingdom
(h)
Securitization
Joint
ventures
726
0
2
Banco RCI Brasil S.A.
Brazil
0.00%
35.90%
39.89%
39.89%
Banking
Joint
ventures
1,997
200
37
Banco S3 Caceis México, S.A.,
Institución de Banca Múltiple
Mexico
0.00%
50.00%
50.00%
50.00%
Banking
Joint
ventures
219
96
14
259
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Bank of Beijing Consumer Finance
Company
China
0.00%
20.00%
20.00%
20.00%
Finance
company
Associated
1,868
149
20
Bank of Shanghai Co., Ltd.
(consolidado) (b)
China
6.54%
0.00%
6.54%
6.54%
Banking
406,864
28,487
2,973
Biomas – Serviços Ambientais,
Restauração e Carbono S.A.
Brazil
0.00%
15.00%
16.67%
16.67%
Consulting
services
Associated
5
7
(5)
Bizum, S.L.
Spain
20.92%
0.00%
20.92%
20.92%
Payment
services
Associated
24
9
3
CACEIS (consolidado)
France
0.00%
30.50%
30.50%
30.50%
Custody
services
Associated
118,026
4,268
455
Campo Grande Empreendimentos
Ltda. (k) (e)
Brazil
0.00%
22.79%
25.32%
25.32%
Inactive
0
0
0
CCPT - ComprarCasa, Rede Serviços
Imobiliários, S.A.
Portugal
0.00%
49.98%
49.98%
49.98%
Real estate
services
Joint
ventures
0
0
0
Centro de Compensación
Automatizado S.A.
Chile
0.00%
22.38%
33.33%
33.33%
Payments and
collection
services
Associated
23
14
5
Centro para el Desarrollo,
Investigación y Aplicación de
Nuevas Tecnologías, S.A. (l)
Spain
0.00%
49.00%
49.00%
49.00%
Technology
Associated
3
3
0
CIP S.A.
Brazil
0.00%
15.77%
17.52%
17.52%
Financial
services
Associated
433
183
88
CNP Santander Insurance Europe
Designated Activity Company
Ireland
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
1,466
301
44
CNP Santander Insurance Life
Designated Activity Company
Ireland
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
1,007
97
60
CNP Santander Insurance Services
Ireland Limited
Ireland
0.00%
49.00%
49.00%
49.00%
Services
Associated
15
7
1
Comder Contraparte Central S.A
Chile
0.00%
8.37%
12.47%
12.47%
Financial
services
Associated
19
10
1
Companhia Promotora UCI
Brazil
0.00%
25.00%
25.00%
25.00%
Financial
services
Joint
ventures
0
(1)
0
Compañia Española de Financiación
de Desarrollo, Cofides, S.A., SME (b)
Spain
20.17%
0.00%
20.17%
20.18%
Finance
company
222
188
27
Compañía Española de Seguros de
Crédito a la Exportación, S.A.,
Compañía de Seguros y Reaseguros
(consolidado) (b)
Spain
23.33%
0.55%
23.88%
23.88%
Credit
insurance
1,357
529
63
Compañía Española de Viviendas en
Alquiler, S.A. (consolidado)
Spain
24.07%
0.00%
24.07%
24.07%
Real estate
Associated
606
383
24
Compañía para los Desarrollos
Inmobiliarios de la Ciudad de
Hispalis, S.L., en liquidación (d) (e)
Spain
21.98%
0.00%
21.98%
21.98%
Real estate
promotion
38
(325)
0
Connecting Visions Ecosystems, S.L.
Spain
37.56%
0.00%
37.56%
19.90%
Consulting
services
Joint
ventures
1
1
0
Corkfoc Cortiças, S.A. (c)
Portugal
0.00%
27.55%
27.58%
27.58%
Cork industry
3
20
0
CSD Central de Serviços de Registro
e Depósito Aos Mercados
Financeiro e de Capitais S.A.
Brazil
0.00%
18.00%
20.00%
20.00%
Financial
services
Associated
33
32
0
Decus Real Estate, S.L.
Spain
0.00%
30.00%
30.00%
0.00%
Real estate
Joint
ventures
47
38
0
DoRes Securitisation S.r.l
Italy
(h)
Securitization
Joint
ventures
0
0
0
Elaia Agro, S.L.
Spain
49.99%
0.00%
49.99%
0.00%
Consulting
services
Associated
5
4
0
Emerald Tradeco UK Limited (o)
United
Kingdom
25.00%
0.00%
4.99%
0.00%
Holding
company
Associated
0
0
0
Ethias Lease N.V.
Belgium
0.00%
50.00%
50.00%
50.00%
Leasing
Associated
18
4
(1)
Euro Automatic Cash Entidad de
Pago, S.L.
Spain
50.00%
0.00%
50.00%
50.00%
Payment
services
Associated
43
23
(2)
European Hospitality Opportunities
S.à r.l. (b)
Luxembourg
0.00%
49.00%
49.00%
49.00%
Holding
company
Joint
ventures
53
16
0
Evacuación Liquesun, S.L.
Spain
0.00%
35.00%
50.00%
50.00%
Electricity
production
Joint
ventures
0
0
0
260
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Evolve SPV S.r.l.
Italy
(h)
Securitization
Joint
ventures
65
0
0
Federal Home Loan Bank of
Pittsburgh (b)
United
States
0.00%
5.37%
5.37%
7.48%
Banking
107,943
4,907
560
Federal Reserve Bank of Boston (b)
United
States
0.00%
21.09%
21.09%
19.14%
Banking
183,407
1,662
59
Fondo de Titulización de Activos
UCI 14
Spain
(h)
Securitization
Joint
ventures
194
0
0
Fondo de Titulización de Activos
UCI 15
Spain
(h)
Securitization
Joint
ventures
244
0
0
Fondo de Titulización de Activos
UCI 16
Spain
(h)
Securitization
Joint
ventures
337
0
0
Fondo de Titulización de Activos
UCI 17
Spain
(h)
Securitization
Joint
ventures
292
0
0
Fondo de Titulización Hipotecaria
UCI 12
Spain
(h)
Securitization
Joint
ventures
110
0
0
Fondo de Titulización, RMBS Green
Prado XI
Spain
(h)
Securitization
Joint
ventures
422
0
0
Fondo de Titulización, RMBS Prado
IX
Spain
(h)
Securitization
Joint
ventures
381
0
0
Fondo de Titulización, RMBS Prado
VII
Spain
(h)
Securitization
Joint
ventures
321
0
0
Fondo de Titulización, RMBS Prado
VIII
Spain
(h)
Securitization
Joint
ventures
330
0
0
Fondo de Titulización, RMBS Prado
X
Spain
(h)
Securitization
Joint
ventures
437
0
0
Forest Power, S.L.
Spain
0.00%
55.00%
55.00%
0.00%
Renewable
energies
Joint
ventures
0
0
0
Forgepoint Capital International
Management Limited
United
Kingdom
50.00%
0.00%
50.00%
0.00%
Consulting
services
Joint
ventures
1
2
(1)
Fortune Auto Finance Co., Ltd
China
0.00%
50.00%
50.00%
50.00%
Finance
company
Joint
ventures
2,369
500
22
FrauDfense, S.L.
Spain
0.00%
33.33%
33.33%
33.33%
IT services
Joint
ventures
3
5
(2)
Fremman limited (b)
United
Kingdom
32.99%
0.00%
4.99%
4.99%
Consulting
services
Associated
15
1
4
Gestora de Inteligência de Crédito
S.A.
Brazil
0.00%
14.00%
16.00%
16.00%
Collection
services
Associated
195
56
(4)
Gire S.A.
Argentine
0.00%
58.23%
58.33%
58.33%
Payments and
collection
services
Associated
134
85
(13)
Glenrowan Solar Holdings Pty Ltd
Australia
49.00%
0.00%
49.00%
49.00%
Holding
company
Joint
ventures
136
52
1
HCUK Auto Funding 2017-2 Ltd
United
Kingdom
(h)
Securitization
Joint
ventures
422
0
0
HCUK Auto Funding 2022-1 Limited
(m)
United
Kingdom
(h)
Securitization
Joint
ventures
1,026
(2)
0
Healthy Neighborhoods Equity
Fund I LP (b)
United
States
0.00%
22.37%
22.37%
22.37%
Real estate
9
9
0
Hillcrest Private Equity Real Estate
LLP (consolidado)
United
Kingdom
0.00%
88.00%
88.00%
88.00%
Real estate
Joint
ventures
194
115
3
Hyundai Capital UK Limited
United
Kingdom
0.00%
50.01%
50.01%
50.01%
Finance
company
Joint
ventures
5,601
432
65
Hyundai Corretora de Seguros Ltda.
Brazil
0.00%
45.00%
50.00%
50.00%
Insurance
mediation
Joint
ventures
1
1
0
Imperial Holding S.C.A. (e) (i)
Luxembourg
0.00%
36.36%
36.36%
36.36%
Securities
Investment
0
(113)
0
Imperial Management S.à r.l. (b) (e)
Luxembourg
0.00%
40.20%
40.20%
40.20%
Holding
company
0
0
0
Inverlur Aguilas I, S.L.
Spain
0.00%
50.00%
50.00%
50.00%
Real estate
Joint
ventures
0
0
0
Inverlur Aguilas II, S.L.
Spain
0.00%
50.00%
50.00%
50.00%
Real estate
Joint
ventures
1
1
0
261
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Inversiones ZS América Dos Ltda.
Chile
0.00%
49.00%
49.00%
49.00%
Securities and
real estate
investment
Associated
251
213
38
Inversiones ZS América SpA
Chile
0.00%
49.00%
49.00%
49.00%
Securities and
real estate
investment
Associated
396
356
39
LB Oprent, S.A. (b)
Spain
40.00%
0.00%
40.00%
40.00%
Rental of
industrial
machinery
Associated
6
2
0
Mapfre Santander Portugal -
Companhia de Seguros, S.A.
Portugal
0.00%
49.99%
49.99%
49.99%
Insurance
Associated
21
7
1
Massachusetts Business
Development Corp. (consolidado)
(b)
United
States
0.00%
21.61%
21.61%
21.61%
Finance
company
77
16
1
MB Capital Fund IV, LLC (b)
United
States
0.00%
21.51%
21.51%
21.51%
Finance
company
6
6
1
Merlin Properties, SOCIMI, S.A.
(consolidado) (b)
Spain
20.04%
4.68%
24.90%
24.66%
Real estate
investment
Associated
12,065
6,716
(83)
Merlion Aviation One Designated
Activity Company
Ireland
(p)
Renting
303
23
0
Metrovacesa, S.A. (consolidado) (b)
Spain
31.94%
17.48%
49.47%
49.49%
Real estate
promotion
Associated
2,533
1,706
(21)
Ocyener 2008, S.L.
Spain
0.00%
45.00%
45.00%
45.00%
Holding
company
Associated
6
5
1
Operadora de Activos Beta, S.A. de
C.V.
Mexico
49.99%
0.00%
49.99%
49.99%
Finance
company
Associated
0
0
0
Payever GmbH
Germany
0.00%
10.00%
10.00%
10.00%
Software
Associated
5
3
1
Phoenix C1 Aviation Designated
Activity Company
Ireland
(p)
Renting
210
19
0
Play Digital S.A.
Argentine
0.00%
14.18%
14.21%
14.71%
Payment
platform
Associated
24
20
(16)
Pluxee Beneficios Brasil S.A.
Brazil
0.00%
18.00%
20.00%
0.00%
Services
Associated
1,282
469
71
POLFUND - Fundusz Poręczeń
Kredytowych S.A.
Poland
0.00%
31.10%
50.00%
50.00%
Investment
management
Associated
34
23
1
Portland SPV S.r.l.
Italy
(h)
Securitization
Joint
ventures
141
0
0
Power Forest Aranda, S.L.
Unipersonal
Spain
0.00%
55.00%
55.00%
0.00%
Renewable
energies
Joint
ventures
0
0
0
Promontoria Manzana, S.A.
(consolidado) (b)
Spain
20.00%
0.00%
20.00%
20.00%
Holding
company
Associated
714
176
(59)
Redbanc S.A.
Chile
0.00%
22.44%
33.43%
33.43%
Services
Associated
28
12
2
Redsys Servicios de Procesamiento,
S.L. (consolidado)
Spain
24.90%
0.06%
24.96%
24.96%
Cards
Associated
157
74
5
Retama Real Estate, S.A.
Unipersonal
Spain
0.00%
50.00%
50.00%
50.00%
Real estate
Joint
ventures
16
(51)
(3)
Rías Redbanc S.A.
Uruguay
0.00%
25.00%
25.00%
25.00%
Services
4
1
0
RMBS Belém No.2
Portugal
(h)
Securitization
Joint
ventures
200
0
0
RMBS Green Belém No.1
Portugal
(h)
Securitization
Joint
ventures
139
0
0
Roc Aviation One Designated
Activity Company
Ireland
(p)
Renting
291
(7)
(2)
Roc Shipping One Designated
Activity Company
Ireland
(p)
Renting
103
(5)
1
S3 Caceis Brasil Distribuidora de
Títulos e Valores Mobiliários S.A.
Brazil
0.00%
50.00%
50.00%
50.00%
Securities
company
Joint
ventures
254
174
30
S3 Caceis Brasil Participações S.A.
Brazil
0.00%
50.00%
50.00%
50.00%
Holding
company
Joint
ventures
210
177
29
S3 CACEIS Colombia S.A. Sociedad
Fiduciaria
Colombia
0.00%
50.00%
50.00%
50.00%
Finance
company
Joint
ventures
10
9
0
San Preca Federal I Fundo de
Investimento em Direitos
Creditórios Não-Padronizados
Brazil
0.00%
45.00%
50.00%
50.00%
Investment
fund
Negocios
conjuntos
9
8
0
262
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Sancus Green Investments II, S.C.R.,
S.A. (b)
Spain
0.00%
33.02%
33.02%
32.95
Venture capital
company
26
27
0
Santander Allianz Towarzystwo
Ubezpieczeń na Życie S.A.
Poland
0.00%
30.48%
49.00%
49.00%
Insurance
Associated
240
29
40
Santander Allianz Towarzystwo
Ubezpieczeń S.A.
Poland
0.00%
30.48%
49.00%
49.00%
Insurance
Associated
72
35
8
Santander Assurance Solutions, S.A.
Spain
0.00%
66.67%
66.67%
66.67%
Insurance
mediation
Joint
ventures
20
7
1
Santander Auto S.A.
Brazil
0.00%
45.00%
50.00%
50.00%
Insurance
Associated
66
10
8
Santander Caceis Latam Holding 1,
S.L.
Spain
0.00%
50.00%
50.00%
50.00%
Holding
company
Joint
ventures
753
742
11
Santander Caceis Latam Holding 2,
S.L.
Spain
0.00%
50.00%
50.00%
50.00%
Holding
company
Joint
ventures
3
3
0
Santander Generales Seguros y
Reaseguros, S.A.
Spain
0.00%
49.00%
49.00%
49.00%
Insurance
Joint
ventures
813
166
53
Santander Mapfre Hipoteca
Inversa, E.F.C., S.A.
Spain
0.00%
50.00%
50.00%
50.00%
Finance
company
Joint
ventures
16
17
(4)
Santander Mapfre Seguros y
Reaseguros, S.A.
Spain
0.00%
49.99%
49.99%
49.99%
Insurance
Associated
189
75
(5)
Santander Renovables, S.C.R., S.A.
en liquidación (b) (e)
Spain
0.00%
100.00%
100.00%
Venture capital
company
0
0
0
Santander Vida Seguros y
Reaseguros, S.A.
Spain
0.00%
49.00%
49.00%
49.00%
Insurance
Joint
ventures
986
308
68
Seaya Holdco, S.L. (consolidado)
Spain
24.99%
0.00%
24.99%
Holding
company
Associated
29
26
6
Servicios de Infraestructura de
Mercado OTC S.A
Chile
0.00%
8.38%
12.48%
12.48%
Services
Associated
15
14
1
SIBS-SGPS, S.A. (consolidado) (b)
Portugal
0.00%
15.54%
15.56%
15.56%
Management
of portfolios
498
242
48
SIG RCRS A/B MF 2023 Venture LLC
United
States
0.00%
20.00%
20.00%
20.00%
Finance
company
5,151
4,776
368
Siguler Guff SBIC Fund LP (b)
United
States
0.00%
20.00%
20.00%
20.00%
Investment
Company
55
55
4
Sistema de Tarjetas y Medios de
Pago, S.A. (b)
Spain
20.61%
0.00%
20.61%
20.61%
Payment
methods
Associated
1,084
5
1
Sociedad Conjunta para la Emisión
y Gestión de Medios de Pago,
E.F.C., S.A.
Spain
45.70%
0.00%
45.70%
45.70%
Payment
services
Joint
ventures
116
36
1
Sociedad de Garantía Recíproca de
Santander, S.G.R. (b)
Spain
24.95%
0.22%
25.17%
25.16%
Financial
services
18
10
0
Sociedad de Gestión de Activos
Procedentes de la Reestructuración
Bancaria, S.A. (b)
Spain
22.21%
0.00%
22.21%
22.21%
Financial
services
15,764
(2,546)
(2,198)
Sociedad Interbancaria de
Depósitos de Valores S.A.
Chile
0.00%
19.66%
29.29%
29.29%
Securities
depository
Associated
10
8
2
Solar Maritime Designated Activity
Company (b)
Ireland
0.00%
(h)
0.00%
Leasing
Joint
ventures
145
9
0
STELLANTIS Insurance Europe
Limited
Malta
0.00%
50.00%
50.00%
50.00%
Insurance
Joint
ventures
249
63
33
STELLANTIS Life Insurance Europe
Limited
Malta
0.00%
50.00%
50.00%
50.00%
Insurance
Joint
ventures
104
(3)
17
Stephens Ranch Wind Energy
Holdco LLC (consolidado) (b)
United
States
0.00%
15.80%
15.80%
17.00%
Renewable
energies
210
179
(11)
Tecnologia Bancária S.A.
Brazil
0.00%
17.08%
18.98%
19.81%
ATMs
Associated
429
153
0
Tonopah Solar Energy Holdings I,
LLC (k)
United
States
0.00%
26.80%
26.80%
26.80%
Holding
company
Joint
ventures
0
0
0
Transbank S.A.
Chile
0.00%
16.78%
25.00%
25.00%
Cards
Associated
1,913
133
10
Tresmares Growth Fund II, S.C.R.,
S.A.
Spain
40.00%
0.00%
40.00%
40.00%
Holding
company
81
82
(1)
Tresmares Growth Fund III, S.C.R.,
S.A.
Spain
40.00%
0.00%
40.00%
40.00%
Holding
company
62
63
(1)
263
Societies of which Grupo Santander owns more than 5% (g) , entities associated with Grupo Santander and jointly controlled entities
% of ownership
held by Banco
Santander
Percentage of voting
power (f)
EUR million (a)
Company
Location
Direct
Indirect
Year
2024
Year
2023
Activity
Type of
company
Asset
Capital +
reserves
Net
results
Tresmares Growth Fund Santander,
S.C.R., S.A. (n)
Spain
100.00%
0.00%
100.00%
100.00%
Holding
company
108
109
(1)
U.C.I., S.A.
Spain
50.00%
0.00%
50.00%
50.00%
Holding
company
Joint
ventures
746
407
(6)
UCI Greece Credit and Loan
Receivables Servicing Company
Single Member Societe Anonyme
Greece
0.00%
50.00%
50.00%
50.00%
Financial
services
Joint
ventures
2
1
0
UCI Holding Brasil Ltda.
Brazil
0.00%
50.00%
50.00%
50.00%
Holding
company
Joint
ventures
1
(1)
0
UCI Mediação de Seguros,
Unipessoal Lda.
Portugal
0.00%
50.00%
50.00%
50.00%
Insurance
mediation
Joint
ventures
0
0
0
UCI Servicios para Profesionales
Inmobiliarios, S.A. Unipersonal
Spain
0.00%
50.00%
50.00%
50.00%
Real estate
services
Joint
ventures
1
0
0
Unicre-Instituição Financeira de
Crédito, S.A.
Portugal
0.00%
21.83%
21.86%
21.86%
Finance
company
543
113
23
Unión de Créditos Inmobiliarios,
S.A. Unipersonal, EFC
Spain
0.00%
50.00%
50.00%
50.00%
Mortgage
company
Joint
ventures
9,871
805
(65)
VCFS Germany GmbH
Germany
0.00%
50.00%
50.00%
50.00%
Marketing
Joint
ventures
1
1
0
Venda de Veículos Fundo de
Investimento em Direitos
Creditórios
Brazil
0.00%
35.90%
39.89%
39.77%
Securitization
Joint
ventures
375
342
33
Volvo Car Financial Services UK
Limited
United
Kingdom
0.00%
50.01%
50.01%
50.01%
Leasing
Joint
ventures
3,302
160
37
Webmotors S.A.
Brazil
0.00%
27.00%
30.00%
30.00%
Services
Associated
99
57
25
Zurich Santander Brasil Seguros e
Previdência S.A.
Brazil
0.00%
48.79%
48.79%
48.79%
Insurance
Associated
17,687
313
188
Zurich Santander Holding (Spain),
S.L. Unipersonal
Spain
0.00%
49.00%
49.00%
49.00%
Holding
company
Associated
937
936
200
Zurich Santander Holding Dos
(Spain), S.L. Unipersonal
Spain
0.00%
49.00%
49.00%
49.00%
Holding
company
Associated
385
382
156
Zurich Santander Insurance
América, S.L.
Spain
0.00%
49.00%
49.00%
49.00%
Holding
company
Associated
1,497
1,450
412
Zurich Santander Seguros
Argentina S.A. (j)
Argentine
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
87
61
3
Zurich Santander Seguros de Vida
Chile S.A.
Chile
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
234
40
38
Zurich Santander Seguros
Generales Chile S.A.
Chile
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
265
58
18
Zurich Santander Seguros México,
S.A.
Mexico
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
1,906
44
180
Zurich Santander Seguros Uruguay
S.A.
Uruguay
0.00%
49.00%
49.00%
49.00%
Insurance
Associated
54
20
12
a. Amount according to the provisional books at the date of publication of these annexes of each company, generally referring to 31 December 2024, except
where otherwise indicated due to the fact that the annual accounts are pending formulation. The data for foreign companies are converted into euros at
the exchange rate at the end of the year.
b. Data as at 31 December 2023, latest available accounts.
c. Data as at 31 December 2019, latest available accounts.
d. Data as at 30 November 2021, latest available accounts.
e. Company in liquidation as at 31 December 2024.
f. Pursuant to Article 3 of Royal Decree 1159/ 2010, of 17 September, approving the rules for the preparation of consolidated annual accounts, in order to
determine the voting rights, voting rights held directly by the parent company have been added to those held by companies controlled by the parent
company or by other persons acting in their own name but on behalf of a group company. For these purposes, the number of votes corresponding to the
parent company, in relation to the companies indirectly dependent on it, is that corresponding to the dependent company that directly participates in the
share capital of the latter.
g. Excluding the Group companies listed in Appendix I, as well as those which are of negligible interest with respect to the true and fair view that the
consolidated financial statements must give (in accordance with articles 48 of the Commercial Code and 260 of the Spanish Companies Act).
h. Companies over which joint control is maintained.
i. Data as at 31 October 2023, latest available accounts.
j. Data as at 30 June 2024, latest available accounts.
k. Company with no financial information available.
l. Data as 31 December 2022, latest available account.
m. Data as at 30 September 2024, latest available accounts.
n. Investment managed discretionally by a manager outside the Santander Group, the voting rights not being, in this case, decisive in determining control of
the entity.
o. Recently created company, without financial information available.
264
p. Company over which effective control has been lost.
265
Appendix III
Issuing subsidiaries of shares and preference shares
% of ownership held
by Banco Santander
EUR million (a)
Company
Location
Direct
Indirect
Activity
Capital
Reserves
Cost of
preferred
Net
results
Emisora Santander España, S.A.
Unipersonal
Spain
100.00%
0.00%
Finance
company
2
0
0
0
Santander Global Issuances B.V. (b)
Netherlands
100.00%
0.00%
Finance
company
0
0
0
0
Santander UK (Structured Solutions)
Limited
United
Kingdom
0.00%
100.00%
Finance
company
0
0
0
0
Sovereign Real Estate Investment
Trust
United States
0.00%
100.00%
Finance
company
5,067
(3,440)
103
13
a. Amount according to the books of each interim company as at 31 December 2023, converted into euro (in the case of foreign companies) at the year-
end exchange rate.
b. Sociedad con Residencia Fiscal en España.
 
266
Appendix IV
Notifications of acquisitions and disposals of
investments in 2024
Details of the notifications of acquisitions and
disposals of participations for 2024 in accordance with
Article 105 of the Securities Market Law may be found
below:
On September 24, 2024,  Banco Santander, S.A.
disclosed to the CNMV the increase of its stake in
SACYR, S.A. exceeding the 3% threshold, keeping a
stake of 3.078% as of September 18, 2024.
On October 18, 2024, Banco Santander, S.A. disclosed
to the CNMV the decrease of its stake in SACYR, S.A.
below the 3% threshold, keeping a stake of 2.548%,
as of October 14, 2024.
In relation to the information required by 155 of the
Corporate Enterprises Act, on the shareholdings in
which Grupo Santander owns more than 10% of the
capital of another company, and the successive
acquisitions of more than 5% of the share capital, see
appendices I, II and III.
267
Appendix V
List of Transactions subject to the Special Regime
for Mergers, Divisions, Assets Contributions,
Exchange of Securities and corporate domicile
change of a European Company or a European
Cooperative Society from one Member State to
another Member State of the European Union in
which the company has acted as an Acquiring
Entity or Partner
In compliance with the reporting obligations
established in Article 86 of Law 27/2014, of 27
November, on Corporate Tax (LIS), the following
information is provided on the transactions subject to
the tax regime of mergers, divisions, contributions of
assets, exchange of securities and corporate domicile
change of a European Company or a European
Cooperative Society from one Member State to
another Member State of the European Union,
provided for in Chapter VII of Title VII of the LIS, in
which BANCO SANTANDER, S.A. has intervened during
2024:
I.  In accordance with the provisions of section 2 of
article 86 of the LIS, it is reported that the company
BANCO SANTANDER, S.A. has intervened as a acquirer
partner in the following transaction:
Merger by cross-border extra-European absorption
of PARASANT SA (swiss entity) and SIB BESAYA,
S.L. UNIPERSONAL (Spanish entity), by the
company BANCO SANTANDER, S.A. which owned
all the shares of the entities acquired. This
transaction constitutes a merger of those
regulated in Article 76.1.c) of the LIS. The
information required in article 86.1 of the LIS is
incorporated into this report.
II.  In accordance with the provisions of section 2 of
article 86 of the LIS, it is reported that the company
BANCO SANTANDER, S.A. has intervened as a partner
in the following transactions:
Merger by absorption of CÁNTABRA DE
INVERSIONES, S.A. UNIPERSONAL by CÁNTABRO
CATALANA DE INVERSIONES, S.A. This transaction
constitutes a merger of those regulated in Article
76.1.a) of the LIS. BANCO SANTANDER, S.A. was a
wholly participant in the capital of both the
acquiring company and the acquiring company.
The book value of the securities delivered by
CÁNTABRA DE INVERSIONES, S.A. UNIPERSONAL
was 134,538,949.34 euros, while its tax value
amounted to 262,532,958.12 euros. The value for
which BANCO SANTANDER, S.A. has accounted for
the new investment in the CÁNTABRO CATALANA
DE INVERSIONES, S.A. is 134,538,949.34 euros.
Merger by absorption of SANTANDER CONSUMER,
S.A., COMPAÑÍA DE FINANCIAMIENTO by BANCO
SANTANDER DE NEGOCIOS COLOMBIA S.A. This
transaction constitutes a merger of those
regulated in Article 76.1.a) of the LIS. BANCO
SANTANDER, S.A. held 79.022833% and
94.897432% of the share capital, respectively. The
book value of the securities delivered by
SANTANDER CONSUMER, S.A. COMPAÑÍA DE
FINANCIAMIENTO was 20,011,763.22 euros, while
its tax value amounted to 22,524,188.34 euros.
The value for which BANCO SANTANDER, S.A. has
accounted for the new investment in BANCO
SANTANDER DE NEGOCIOS COLOMBIA, S.A. is
20,011,763.22 euros.
Exchange of securities regulated in Articles 76.5
and 80 of the LIS whereby SANTANDER GROUP
PROPERTIES, S.L. UNIPERSONAL acquires shares of
99,99999% and 100% of the share capital and
voting rights in the Spanish companies
SANTANDER GLOBAL SERVICES, S.L. S.L.
UNIPERSONAL and SANTANDER FACILITY
MANAGEMENT ESPAÑA, S.L. UNIPERSONAL,
respectively, through the attribution to its partner
BANCO SANTANDER, S.A., of securities
representative of the acquiring entity SANTANDER
GROUP PROPERTIES, S.L. UNIPERSONAL.
The book value at which BANCO
SANTANDER, S.A. had accounted for the
securities delivered from SANTANDER
GLOBAL SERVICES, S.L. UNIPERSONAL was
372,533,000 euros, coinciding with its tax
value.
The book value at which BANCO
SANTANDER, S.A. had accounted for the
securities delivered from SANTANDER
FACILITY MANAGEMENT ESPAÑA, SL
UNIPERSONAL was 393,292,733.84 euros,
coinciding with its tax value.
The value for which BANCO SANTANDER, S.A. has
accounted for the securities received from
SANTANDER GROUP PROPERTIES, S.L.
UNIPERSONAL is 785,254,000.00 euros.
Exchange of securities regulated in Articles 76.5
and 80 of the LIS by which SANTANDER GROUP
PROPERTIES, S.L. UNIPERSONAL acquires a 100%
stake in the United Kingdom entity SANTANDER UK
INVESTMENTS through the attribution to its
partner BANCO SANTANDER, S.A., of securities
representative of the acquiring entity SANTANDER
GROUP PROPERTIES, S.L. UNIPERSONAL. The book
value for which BANCO SANTANDER, S.A. had
recorded the securities delivered from SANTANDER
UK INVESTMENTS was 118,970,416.71 euros,
coinciding with its tax value. The value for which
BANCO SANTANDER, S.A. has accounted for the
securities received from SANTANDER GROUP
PROPERTIES, S.L. UNIPERSONAL is 114,210,000.00
euros.
Exchange of securities regulated in Articles 76.5
and 80 of the LIS whereby SANTANDER GROUP
PROPERTIES, S.L. UNIPERSONAL acquires a 100%
stake of the share capital and voting rights in the
Spanish entity SANTANDER GLOBAL SPORT, S.A.
UNIPERSONAL. This operation is executed as a
268
“contribution of partners or owners” (account 118
included in heading 11 “Reserves and other equity
instruments” of the table of accounts of the
General Accounting Plan approved by Royal Decree
1514/2007, of 16 November), consisting of a non-
monetary contribution by BANCO SANTANDER, S.A.
of the shares of the entity SANTANDER GLOBAL
SPORT, S.A. UNIPERSONAL. The book value for
which BANCO SANTANDER, S.A. had recorded the
securities delivered from SANTANDER GLOBAL
SPORT, S.A. UNIPERSONAL was 15,963,124.58
euros, while its tax value amounted to
42,466,705.44 euros. The value for which BANCO
SANTANDER, S.A. has accounted for the securities
received from SANTANDER GROUP PROPERTIES,
S.L. UNIPERSONAL is 15,963,124.58 euros.
III. In compliance with the provisions of article 86.3 of
the LIS, it is hereby stated for the record that the
disclosures required by sections 1 and 2 of article 86,
relating to transactions subject to the tax regime for
mergers, spin-offs, contributions of assets, exchange
of securities and change of registered office of a
European Company or a European Cooperative Society
from one Member State to another Member State of
the European Union, provided for in Chapter VII of Title
VII of the LIS, in which BANCO SANTANDER, S. A. has
been involved as acquirer or partner during previous
years, are included in the first annual report approved
by the acquirers following each of the aforementioned
transactions.
269
Appendix VI
Information regarding the cross-border extra-
European merger by absorption between Banco
Santander, S.A. (absorbing company) and Parasant
SA and SIB Besaya, S.L. Unipersonal (absorbed
companies), according to Article 86.1 of Law
27/2014 of the Corporate Tax Act.
a) Fiscal year in which the transferring entity
acquired the transferred assets that are subject to
depreciation.
There are no assets in Parasant SA and SIB Besaya, S.L.
Unipersonal that are subject to depreciation.
b) Latest balance sheet closed by the transferring
entities.
The latest balance sheets of the transferring entities
can be found in Note 1.i.
c) List of acquired assets that have been recorded in
the accounting books at a value different from that
at which they were recorded in the transferring
entity prior to the transaction, stating both values, as
well as the valuation adjustments made in the
accounting books of the two entities.
Below is the detail of those asset items on the balance
sheet of the transferring entity that have been
recorded at a different book value in the acquiring
entity:
Amounts in millions of euros:
Financial
Statement Line
Book value
Parasant
SA
Merged
adjustment
value
Book value
Banco
Santander
Investments in
subsidiaries, joint
ventures and
associates
1,008
42
1,050
Financial
Statement Line
Book value
SIB Besaya,
S.L.
Unipersonal
Merged
adjustment
value
Book value
Banco
Santander
Investments in
subsidiaries, joint
ventures and
associates
430
117
547
d) List of tax benefits enjoyed by the transferring
entity, for which the acquiring entity must assume
compliance with certain requirements.
There are no tax benefits in the transferring entity for
which Banco Santander, S.A. must assume compliance
with certain requirements.
270
Appendix VII
Agent network - Collaborating agents, Agents empowered at 31 of December 2023.
SERVICIOS FINANCIEROS SANLO SL
ALBERO PAYA FINANCIEROS SL
GESFINPRO S.L.
SUSANA DONAT CRUZ
JUAN PEDRO BENITEZ GARCIA
JEC INVERSIONES EN CAPITAL
SOCIEDAD LIMITADA
CARMELO PACHECO MARIN
CRISTINA PODEROSO TENA
SERGIO VIVANCOS ALFARO
JESUS ALVARADO CAMARA
ALBERTO VAZQUEZ OLMEDA
IVAN GUIU FARRE
LETICIA MARIA MARTINEZ ABAD
VEGUILLAS Y VEGUILLAS SL
JOSE MARIA MANZANO CIDONCHA
MERCEDES SABATER JIMENEZ
MARIA DEL CARMEN LEDESMA
COUTO
MARIA JOSE CHARNECO HERRERO
BEATRIZ PEREZ GARCIA
GESTION FINANCIERA MALACITANA
2007 SL
JON DIEZ DIEGO DE
DAVID GARCIA-ARCICOLLAR
RODRIGUEZ
MARIA CRISTINA SANCHEZ UZAL
ALEJANDRO SANCHEZ BERMUDEZ
LAURA ERES FUENTES
MARIA ISABEL RAMIREZ
RODRIGUEZ
CASTEL GANDOLFO S.L
ALBALATE SERVICIOS FINANCIEROS
Y DE GESTION SL
MANUEL SALGADO KAITTANI
JAVIER COMA PALOU
CRISTINA PURROY CASTELLO
HOPE FINANCE SL
FRANCISCA MARQUEZ CONTRERAS
MARIA LUZ SANZ DELGADO
MAYKA GONZALEZ HEREDIA
LUBESAGA SL
ASESORAMIENTOS FINANCIEROS
TEM 2012 SLL
JUAN BAUTISTA HIDALGO IÑIGO
GORKA PEREZ DIAGO
QUIRINO MASCITTI
MARIA CARMEN CIUDAD MORENO
MARIA TERESA SALGADO
RODRIGUEZ
GLORIA MOLINA RIVALLO
PEDRO DAVID DELGADO YANES
LORENA HERNANDEZ ATIENZA
ERNESTO DOMINGUEZ SLU
PAULA EIRIZ OTERO
EDUARDO HERNANDEZ
HERNANDEZ
MARIA TERESA BROCH RUBERT
SERVICIOS BANCARIOS OLULA DEL
RIO SL
ENRIQUE CHACON FERNANDEZ
RUBEN MARTI CALATAYUD
CECILIA MARIA ROSSELLO FLORIT
SOLUCIONES DE PATRIMONIO E
INVERSION S.L.
SARA MORALES ECHEVERRIA
BBR BATEA GROUP SL
MARIA EUGENIA DE LA CRUZ DE LA
ROSA
ANTONIO FORNOS ISERN
JAIME RIVERO CALVO
CARLOS ALBERTO PALACIOS
MARTIN
LAP ASTURIAS S.L.
ANTONIO CEREZUELA RUIZ
271
GESTION SANTANDER CARBAJOSA
S.L.U
JOARMAS ASESORAMIENTO S.L.U.
MARIA EVA NUÑEZ GONZALEZ
MARIA LOPEZ MARTINEZ
NATALIA FERNANDEZ SANCHEZ
JOSE MANUEL PERERA QUINTANA
AINOA LORAS COLL
MARCOS GARCIA-DIES PASTRANA
RAFAEL BELLMUNT BELLMUNT
ECONHOMBRIA SL
BEATRIZ GARRIDO SANTANDER S.L.
INVERSIONS RIBAGORÇA SL
GUADALUPE FORNE TENA
DIEGO CARCAS SANCHEZ
MARIA CRUZ GARCIA ESTELLER
TORRES
ALVARO FABREGAS SANTAMARIA
ANDRES RIVERO JIMENEZ
ANTONIO BERNAL MERINO
AC CIGÜEÑA SL
MANUEL ARTURO DOVALE
VAZQUEZ
DANIEL MARTI RODRIGUEZ
JUAN JOSE ARAGONESES
MARTINEZ
LUIS ALBERTO MASEDO DEL
CASTILLO
MARIA JOSE CABALLERO GRAU
FINANCERES ARO S.L.
PAULA GRACIA CABRERA
COLONQUES
LARA & RAUL ASOCIADOS SL.
SARA CRIADO ESTEBAN
GEMMA GUTIERREZ BAJO
VINUESA & MOCHON 2014 SLL
BASKY INVERSIONES FINANCIERAS
SL
MKS GESTION FINANCIERA SL
GUERRERO FINANCIAL STRATEGIES
S.L.
ABRAHAN MARTINEZ IGLESIAS
VILLASEQUILLA AP SL
RODRIGUEZ CALS FINANCIERA SL
EVA LEON BELINCHON
MARTA GARRIDO FERNANDEZ
SERGIO SANCHEZ RODRIGUEZ
AGURTZANE ITZIAR AGUIRRE
COLECHA
ANPADU INVERSIONES S.L.
JUAN LEON NAVARRETE
JOSE CABRERA COSANO
LOURDES GIMENO TIRADO
C & M FINANCIAL SERVICES SL
MONTSERRAT OLIVA MANDAÑA
CRISTINA GOMEZ GUTIERREZ
ARREAZA SERVICIOS FINANCIEROS
S.L.
MARIA DEL CARMEN ZAMBRANO
MONGE
PLAZA SERVICIOS FINANCIEROS
S.L.U
LUCAS RIVAS PORTILLO
GESTIONES MORENO E HIJOS S.L.
AM SERVICIOS FINANCIEROS SL
FC GLOBAL FINANCE SL
EDUARDO GONZALEZ MARTIN
VANESA GONZALEZ VILA
ELISENDA ARIMANY BALLART
DAVID CONTRERAS SANZ
VIRGINIA VELASCO MAJADA
OFILAR 2020 S.L.
BLANCA FERNANDEZ MURAS
EFEROR ASOCIADOS SLU
MARIA DEL CARMEN CARBALLO
GOMEZ
IVAN LOPEZ DURA
MYRIAM ALPAÑEZ PINO
MARIA AUXILIADORA PEREZ
SERRADA
FRANCISCO FERREIROS LOPEZ
SOLEDAD LAMBERTO GARCIA
BEATRIZ TORRENO NIETO
272
INVERS TERRA FERMA SL
JESUS MAILLO NIETO
SARA PULIDO PANADERO
MAGDALENA JOVER SELLER
MANUELA BUERA GILABERT
MIRIAM PEREZ SORIA
AGENTES XIRIVELLA SL
JUAN PEDRO GIRON ALONSO
ANA MARIA DIAZ SANTANA
RICARDO PIÑERO GARCIA
ELOY HARO ROMERO
MADRIGAL FINANCIERO S.L.
MARIA JOSE AUSEJO MARTINEZ
JAIME VALDES BRAVO
MERCEDES GARCIA DURAN
CASTOR INVERYSER SL
AGFINAND SL
NURIA MONTERO GONZALEZ
ANGEL EDUARDO RODRIGUEZ REY
ACF GESTIO I FINANCES SL
INVERSORA TUCKERTON SLU
FINANZAS ALLOZA S.L
RAUL VEGA ROMERO
FERNANDO GONZALEZ SANCHEZ
MARIA PILAR MARTIN SANCHEZ
ELENA DIAZ FERNANDEZ
MULTIALGAIDA SERVICIOS
FINANCIEROS SL.
ASESORAMIENTO FINANCIERO
BERNARDO RODRIGUEZ ASBER
FINANCE SL.
SERVIBAN OURENSE SL
CARLOS PABLO LOPEZ
MARIA ROSA AMPARO BLAZQUEZ
FRAILE
BENISSA C M SERVICES S.L.
EUGENIA DURAN HERNANDEZ
SERCOM ASFICO AGENTES
FINANCIEROS S.L.
BEATRIZ GARCIA ESTELLER TORRES
FATIMA PINO ARIZA
ALEJANDRO SANTAELLA FERRER
OLGA MARIA SANCHO ARASA
ALBERTO SANTIAGO LLORENTE
MARTINEZ
MARIA ANGELA MUÑIZ ARROJO
OSCAR BLANCO CID
LAURA FERNANDEZ TORIBIO
ANA BELEN PAMPLONA
CALAHORRA
MARIA ELENA BRAVO SAN
INOCENTE
MARIA BELEN GONZALEZ RAMIREZ
FINANSANDO S.L.
MARIA DE LOS ANGELES GARCIA
PEREZ
JOSE ANTONIO SANCHEZ NAVARRO
MARIA LUISA PEREZ GUILLEN
JOSE JUAN FERRANDEZ SANCHEZ
EVA MARIA GUTIERREZ CARRASCO
MIGUEL ANGEL ORTIZ MIGUEL
MONICA CUBAS HERNANDEZ
LIDIA MONTILLA GONZALEZ
MONICA CARRANZA S.L.U.
SANTANDER LA VELLES S.L.
MEDA FINANCIERA S.L.
SERVICIOS BANCARIOS CANTORIA
S.L.
MIGUEL RODRIGUEZ GARCIA
JOSE JAVIER MAZUELA CREGO
DANIEL VIEIROS CAMPOS
ADRIAN TELLA VILLAMARIN
FERNANDO POLO MATEOS
FRANCISCA MARIA LOPEZ PEREZ
ESTEVE UTSET BADIELLA
DIPTOS S.L.
CRISTINA SOLEDAD NAVARRO
MACHIN
MARIA TERESA OLMEDA PICAZO
ASESORAMIENTO FINANCIERO
SANZ RAMIREZ S.L.
273
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JOSE JUAN SANCHEZ SORIANO
ALEJANDRO ESCAPA ESPINEL
282
IGNACIO MARIA ANTOLIN
FERNANDEZ
A.C. SANTOVENIA DE PISUERGA SL.
CARLOS ALBERTO GARCIA
FERNANDEZ
JOSE IGNACIO CANTO PEREZ
VANESA VEGA BLANCO
FELIX ALFONSO TORRADO DIAZ
BORRELL MICOLA SL
JUANA MARTINEZ MARTINEZ
SERVICIOS FINANCIEROS DEL
CONDADO S.L.U.
PRISCILA CRISTOBAL MALO
MARIA FATIMA SANCHEZ MILLAN
TATIANA RODRIGUEZ FERNANDEZ
NURIA BRAOJOS SANCHEZ
ALEXANDRE COLL QUINTANA
CRISTINA DIAZ PIZARRO
JAVIER MONGE LOPEZ
CELAVEDRA S.L
ANA MARIA LOPEZ OVEJERO
TERESA ROLDAN QUINQUER
DAVID JIMENEZ MARTINEZ
24198 SANTANDER LA VIRGEN DEL
CAMINO SL
OSCAR MUSTE ROIG
JOSE ANTONIO REAL MUÑOZ
POL MORAGUES OLIVA
CARLOS GAVIN LORIENTE
MARIA DOLORES FOLLA-CISNEROS
GARCIA
JASON ANDRES HERRERA GUASCA
ALBERTO BARTOLOME BLAS DE
GUASP
HECTOR CANO SAZ
FORUM 20 SLU
MARIA VICTORIA IGLESIAS MATEOS
MANUEL BARRIGA DORADO
GRANDERSAN SLU
ALFREDO ROLDAN FERNANDEZ
LUCIA CARO ESPARCIA
ANSELMO HERNANDEZ RANZ
JUAN MANUEL ALARCON GARCIA
MARIA DE ARANZAZU DOMEZAIN
GRANADOS
JOSE RAMON DOMONTE
RODRIGUEZ
ARANCHA LOPEZ SANTOS
GUILLEM GENOVARD CALDENTEY
MANUEL GARCIA MONTOLIO
ANA CRISTINA MUÑOZ ALVAREZ
MARIA TRINIDAD BRIEVA
DOMINGUEZ
JUAN CARLOS MORENO GARCIA
HUGO FLORES GALVAN
MARIA MERCEDES GARCIA
SANTANA
6395 POYALES DEL HOYO AGENTE
COLABORADOR SL
ANNA LOURDES MATEOS SANCHEZ
ROBERTO MARTIN RIVERO
CARLOS MESA DIEZ
INES PINDADO SAEZ
NUÑEZ MONTES FINANCIEROS S.L
GESTION INVERGARA S.L.
A.C. LAGUNA DE NEGRILLOS S.L.
MARIA MERCEDES GUZON LIEBANA
PEDRO FERRAGUT DIAGO
JUAN JOSE GISBERT FERRERES
ASEMAR FINANCIERA SL
DANIEL NAVAS ALONSO
A.C. VILLARCAYO S.L.
YOLANDA ALVAREZ RODRIGUEZ
OSMON SERVICIOS FINANCIEROS
SL
MARIA LUISA VALIENTE LORENZO
FELIPE CHILLARON CASTILLO
ALICIA MARIA LOPEZ SERICO
MARIA ELISA ROSON FERRERO
JOSE ANGEL TIERNO ARANDA
MARIA EUGENIA GONZALEZ
SANCHEZ
283
MARIA VISITACION BECARES
MARTINEZ
MARIA THAIS ROMERO NAVARRETE
JESSICA MARIA SEGADOR RISCO
MIGUEL ANGEL VIDAL JOVER
JORGE BARRERA PEREZ
SERVICIOS FINANCIEROS MAZA Y
VILAR SL
SERGIO GONZALEZ PALACIO
ASESORIA GESTION GLOBAL S.L.
ESTHER PEIRO ORTEGA
UNAI LEKUBE ARANBERRI
HECTOR PIÑEIRO MARTIN
NURIA AMO LETON
SISMOINT SL.
JORDI ALUJA OSSO
AGENTES FINANCIEROS AOIZ SL
INTERMEDIACION FINANCIERA DEL
NOROESTE SL
RUBEN LOPEZ CARMONA
CARLES ROYO DELPOZO
BENEDICTO GUTIERREZ BERNAL
JUAN RAMON BENITEZ GOMEZ
CORDOBESA DE INVERSIONES
PUNTAS LEON S.L.
CECILIO PARRO CORTES
SERVICIOS FINANCIEROS PEDRO
ABAD SOCIEDAD LIMITADA
MARIA CARMEN SANCHEZ PEÑA
AS NEVES ARBO
MARC MASERAS I SABATER
MARIA ANTONIA BARCELO
AMENGUAL
1321 SANTANDER LA ALBERCA S.L.
MARTA CASTRO HIDALGO
BANFORTUNIA S.L
MARIA DEL PILAR MUÑOZ
GONZALEZ
VERONICA PUEY MUÑOZ
AMALIA AGUILAR CASAS
JUAN MONTERO RODENAS
DAVID MOYA LUCAS
JAVIER DOMINGO PASCUAL
JIMENEZ
MATEU & SANTANDER S.L.
BERTA RIERA FERRAN
ELENA PUERTO GALVEZ
BANSACLE SOCIEDAD LIMITADA.
G S G GRUPO CORPORATIVO DE
SERVICIOS S.L.
MATARO ASESORES LEGALES Y
TRIBUTARIOS S.L.
MELODI MARIA DOMINGUEZ
ZAHINO
MIRIAM CARRO HERNANDO
CARLOS ARCAS CHECA
SONIA BELLMUNT SAURA
ROLARG SERVICIOS FINANCIEROS
S.L.
MARIA ANGELICA RODRIGUEZ
OLIVEROS
DANIEL TORRES MUIXI
RUBEN BERNALDO DE QUIROS
DOMPABLO
OSCAR PARDAL ANIDO
JOSEFA SIMON YEBENES
MARTA HERNANDEZ PEREZ
MARIA PAZ CULEBRAS RAMOS
AOMAR NUÑEZ APARICIO
FRANCISCO JAVIER FORNER
GARRIDO
JOSE ANTONIO LOPEZ LOPEZ
RAQUEL GAVELA SANCHEZ
MIGUEL JOSE MALAVE FERNANDEZ
FERNANDO ENRIQUE RODRIGUEZ
PEREZ
SERVICIOS BANCARIOS BERJA SL
JUAN CARLOS GOMEZ GARCIA
SEBASTIAN PAVON CAMPOY
BEATRIZ SERRANO SAN PEDRO
HELLEN JANETH MENDEZ MURCIA
DAVID RUIZ MARCHESE
JOTOBE GESTIONS S.L.
SEFIAL 2021 SL
RUIDEMYR SL.
284
MARIA SALOME ROSA DIEZ
JORGE VICENTE FRANCO
JOSE MANUEL AMEAL MAS
JESUS ANGEL GUTIERREZ
QUINTANILLA
JALCAIDEN SOCIEDAD LIMITADA.
RAQUEL BARRERO GORDILLO
GUILLERMO FOS ALZAMORA
IPEVA INVERSIONES FINANCIERAS
SLU
MARCOTE ASESORES SL
MARTI FORTUNY PLANAS
GLINKGO BILOBA PROPERTIES SL
MARIA PILAR PEREZ NAVARRO
CONCEPCION ISOLINA SOMOZA
CALVIÑO
JUAN ANGEL ALCAZAR VERGARA
SERVICIOS FINANCIEROS FUENTE
ALAMO 2024 SL.
EDUARDO GOMES HORCAJUELO
6155 SANTANDER LEDESMA S.L.
MANUEL GUERRERO VERDEJA
R&B SOLUCIONES FINANCIERAS
S.L.U.
IVAN GONZALEZ MARTINEZ
JUAN CARBONELL SOCIAS S.L.
MARIA ANTONIA ROVIROSA PIÑOL
SOLEDAD GALAN FREJO
MARIA ALMUDENA MORENO
NAVARRO
ANABEL SANCHEZ MARTIN
ANGEL MOLLEDA VELEZ
FRANCISCO JAVIER ARTEAGA LOPEZ
FRANCISCO FLORES ROMERO
MIGUEL ANGEL GARCIA RODRIGUEZ
MARIA TERESA JIMENEZ PACIOS
INTERMEDIACION NASARRE SL
MARIA JESUS MARTIN RODRIGUEZ
CELIA MONICA MARTINEZ OTERO
JOSE MANUEL TORRES MIGUEL
FINANZAS E INVERSIONES ALBAL SL
LUIS MANUEL MAYO RUBIO
GEMMA ARRUFAT RAFALES
SILVA&RUA ASOCIADOS SLU
ANA VANESA VILLASECA GARCIA
ALBERTO MORAN PEREZ
JOSE ANDRES HERNANDEZ FALCON
BUSINESS AND PERSONAL SERVICE
S.A.
MARC MAYORAL SERRET
JESUS GABALDON MARTINEZ
ALVARO DIAZ ASTARLOA
VICENTE CANO CAMARA
MARIA JIMENEZ GONZALEZ
CECILIO ALVARADO GARCIA
CARLOS GROS NAVARRO
ALEJANDRO GARCIA GUERRERO
GESTION FINANCIERA CODI S.L.
JOSE ALFONSO TARI ESCLAPEZ
SUSANA FARIÑA FERNANDEZ
ANGELICA MONTEJO ASENSIO
ALMUDENA GONZALEZ GALLEGO
MIKEL ANDRES SANCHEZ CASTILLO
OSCAR JUSTO ALVAREZ
JOSE GAMERO MUÑIZ
MARIA VICTORIA DURAN ALVEZ
POSADA GESTION FINANCIERA SLU
RAUL LANGA GOMEZ
ALMUDENA GARCIA SANCHEZ
JOSE JAVIER SALAVERRI MARTINEZ
NEREA SOBRADILLO TRUEBA
ENRIQUE Y SINDE ASOCIADOS S.L.
JOSE MARIA FERNANDEZ RAMIREZ
285
Directors’ report
Banco Santander, S.A.
1. Introduction
Banco Santander, S.A. ('the Bank' or 'Banco Santander')
is a Spanish bank, incorporated as a sociedad anónima in
Spain and is the parent company of Grupo Santander or
Santander. Banco Santander, S.A. operates under the
commercial name Santander.
Banco Santander operates through a branch network
distributed in Spain and abroad.
On 7 June 2017, Banco Santander acquired the entire
share capital of Banco Popular Español, S.A.U. (‘Banco
Popular’) in an auction in connection with a resolution
plan adopted by the European Single Resolution Board
(the European banking resolution authority) and
executed by the FROB (the Spanish banking resolution
authority) following a determination by the European
Central Bank that Banco Popular was failing or likely to
fail, in accordance with Regulation (EU) 806/2014
establishing a framework for the recovery and resolution
of credit institutions and investment firms. On 24 April
2018, Banco Santander announced that the boards of
directors of Banco Santander, S.A. and Banco Popular
Español, S.A.U. had agreed to an absorption of Banco
Popular by Banco Santander. The legal absorption was
effective on 28 September 2018.
The directors’ report has been prepared based on the
accounting and Management records of Banco
Santander, S.A.
The financial information included in this directors’
report has been prepared in conformity with the Bank of
Spain Circular 4/2017 of 27 November on Public and
Reserved Financial Information Regulations and
Financial Statements Forms, and subsequent
modifications.
2. Situation of Banco Santander
Santander is a Retail and Consumer global powerhouse
and one of the largest banks in the eurozone. At 2024
year-end, we had EUR 1,837,081 million in assets and
EUR 1,348,422 million in total customer funds.
Santander was the second largest bank by market
capitalization in the eurozone (EUR 67,648 million as of
31 December 2024).
The Santander Way.
Our Purpose is to help people and businesses prosper.
Our Aim is to be the best open financial services
platform, by acting responsibly and earning the lasting
loyalty of our stakeholders by being Simple, Personal
and Fair in all we do.
Our business model and transformation in recent years
has provided sustained earnings and a stronger balance
sheet, despite the challenging environment and macro
volatility.
We engage in a wide range of typical banking activities,
operations and services. We do not merely meet our
legal and regulatory obligations but we also aim to
exceed the expectations of our  stakeholders:
employees, customers, communities and shareholders.
In detail:
We are committed to continuously improving the
experience of the 206,753 employees who are part of
Santander. Our goal is to attract and retain the best
talent by offering an attractive value proposition that
prioritizes personal growth, an inspiring culture, and
working conditions that ensure the health and well-
being of our people. Furthermore, we promote an
environment that prioritizes diversity, equity and
inclusion, where all voices are valued and individuals
feel safe and free to express their identity, ideas and
opinions.
Our health, safety and well-being policy applies in all
countries where we operate, with a proactive and
comprehensive approach to the health of the people
working at Santander.
YourVoice, our listening channel to periodically assess
the engagement and experience of our professionals,
showed an increase in engagement levels, achieving an
average score of 8.7 and an employee Net Promoter
Score (eNPS) of 63, obtaining results above the financial
industry in all evaluated dimensions, positioning us at
the top of the sector.
We plan to continue working in this direction, with the
firm purpose of improving year after year.
Customer focus is an essential part our strategy. We are
a Retail and Consumer global powerhouse with 173
million customers. We continue building a digital bank
with branches to be the number one bank for our
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customers. By listening to our customers' needs, we are
boosting Santander's position as their trusted financial
partner.
We keep moving and adapting to the evolving needs of
our customers, to offer the best products, an agile and
frictionless customer experience for daily needs and
competitive prices.
Throughout the year, we undertook significant initiatives
to transform the customer experience and strengthen
the value proposition. This was reflected in our customer
growth rates and Net Promoter Score (NPS)
improvement where we are one of the top three banks in
seven markets.
In the digital space, we enhanced self-service
capabilities and user experiences, leveraging behavioural
economics methodologies for deeper customer insights
and implementing training programmes to ensure
excellence in branch interactions.
At year end, we had 8,011 branches, including traditional
ones and other specialized centres for businesses,
private banking, universities and other customer
segments.
These physical spaces have evolved to integrate
traditional services with digital facilities. In some
branches, such  as the Work Cafés, we have collaborative
spaces, which enable native digital customers to have a
better experience and integrate their financial
transactions into their daily lives.
At the same time, customer interactions continued their
structural shift towards digital and remote services with
high user experience standards. We now have more than
59 million digital customers (10% more than in 2023)
and we increased our digitally available products and
services to 62% (56% in 2023).
At Santander, we appreciate the value of the human
connection that our branch network provides and are
mindful of our most vulnerable customers' needs,
responding with tailored offers, thereby increasing
customer loyalty and improving customer experience.
We are committed to creating products and services
catered to our customers' needs, such as through our
financial inclusion initiatives. For example, we provide
customers in rural Spain access to basic financial services
through our branches, ATMs, network of financial agents
in communities with under 10,000 inhabitants and
Correos Cash in areas that might otherwise have been
left unattended. In 2024, we extended the Correos Cash
agreement to offer cash access with a non-digital
solution through rural letter carriers.
Santander is also committed to ensuring and promoting
financial inclusion in vulnerable customers through
different initiatives such as our microfinance
programmes in Latin America (Prospera in Brazil and
Colombia, Tuiio in Mexico and Surgir in Peru). We also
signed several agreements with Multilateral
Development Banks in countries such as Chile, Brazil and
Poland where these agreements include allocating part
of new portfolios to social finance. In Spain, we helped
customers with financial difficulties to access credit (e.g.,
loans for a first home for young people) or those
impacted by the rising cost of living or natural disasters
(e.g., the floods that affected Valencia in October 2024),
among others.
Additionally, we have a cross-functional team that has
been working on enhancing services for our elderly
customers, including measures such as extending the
hours of counter/teller services and creating senior
ambassadors to make sure senior citizens receive the
best possible service. We also continued to promote
financial education with specific content for seniors
through our financial education programme, Finanzas
para Mortales. Our commitment in Spain to financial
education through this programme directly impacted
senior citizens, people with disabilities, people in
vulnerable situations and school children, among others.
We also support our communities through programmes
to help them address their social needs. We focus our
efforts on education, employability and
entrepreneurship, in addition to financial education and
support for vulnerable people. Moreover, we have a
strong track record of backing cultural and other social
initiatives.
For our shareholders, we delivered solid financial results
in 2024 and met all our 2024 targets which we upgraded
in July 2024.
Grupo Santander is diversified in three geographies well
balanced between mature and emerging markets, and
operates mainly in 10 core units, where it has significant
market shares.
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3. Financial performance
3.1 Economic outlook:
In 2024, Santander operated in an environment
characterized by gradual reductions in interest rates by
central banks, as a result of the decline in inflation and in
a context with continuing geopolitical tensions. In
general, the world's major economies are successfully
completing the soft landing promoted by central banks'
monetary policies and, while activity levels cooled down,
they did so slowly. Labour markets were robust, with
unemployment rates at or near full employment in two
out of three economies in which Santander operates.
Our core regions' economies performed as follows:
Eurozone (GDP: +0.7% in 2024). GDP growth improved
slightly during the year. The reactivation of household
consumption, still affected by inflation, was less than
the increase in wages would have allowed. Moreover,
the decline in gross fixed capital formation continued.
External demand was the main driver of economic
activity. The labour market continued to resist, with the
unemployment rate at record lows (6.3%). Inflation fell
to around 2%, allowing the ECB to start the cycle of
interest rate cuts, ending the year at 3%.
Spain (GDP: +3.2% in 2024). Spain's economy was one of
the most dynamic among the advanced economies. GDP
was driven by services exports and consumption (both
public and private). However, investment is not yet
reflecting the expansionary cycle. Immigration
supported this economic growth, with this population
increase leading to some tensions in the housing market.
Inflation continued to decline and remains around the
euro area average. 
To complete the information with the performance
indicators of the rest of geographies where the Group is
present, see the Consolidated Directors’ Report.
3.2 Balance sheet and results:
Banco Santander, S.A. is the Parent Bank of a financial
group that operates in different countries through
different businesses therefore its financial statements
not only reflect its commercial activity in Spain, but also
the activity derived from being the head of the Group.
This last aspect makes it difficult to analyse its evolution
without distinguishing the results obtained from the
commercial activity from those more directly related to
its holding nature.
During the year, we continued to drive our
transformation programme and we maintained the solid
trend in customer growth, reaching 40 consecutive
months of positive net growth (+285,000 customers in
2024).
There were good commercial dynamics, with the focus
on profitability. In Retail, new business volumes
increased double digits, mainly due to corporate,
personal loans and mortgages. We increased our market
share in payrolls, pensions and cards and we recorded
positive trends in mutual funds and insurance business.
In CIB, we consolidated our leadership in the major
league tables.
Regarding the balance sheet, as of 31 December 2024,
the total assets of Banco Santander stood at EUR
794,840 million, with an increase of 4.95% over the
previous year.
Loans and advances to customers at the end of the year
stood at EUR 325,693 million, with an increase of 5.38%
over the previous year motivated by the growth in
consumer loans and business loans.
Customer deposits, at the end of the year, stood at EUR
390,722 million with an increase of 1.47% over the
previous year. Demand deposits increased by 2.59% and
time deposits increased by 25.57%, showing growth in
both physical and legal persons.
Net interest income in 2024 stood at EUR 6,915 million,
8.45% higher than the previous year, which was
positively impacted by the positive performance of the
balance sheet and the evolution of interest rates.
Income from equity instruments amounted to EUR
8,447 million in 2024. This line includes dividends
received from the Group subsidiaries.
Net fee income increased by 11.30% compared to 2023
to 2,925 million euros, highlighting the growth in
commissions of investment funds.
Gains/losses on financial transactions (including
exchange differences) reflected gains of EUR 918 million
as compared to 509 million in the previous year, due to
the higher profits in the wholesale business.
General administrative expenses (personnel and other
administrative expenses) were EUR 5,293 million,
increasing 3.56% as compared to the previous year,
where increases due to inflation and the Collective
288
Agreement have been mitigated by efficiency measures
in the retail banking business.
Impairment losses on financial assets (net) in 2024
accounted for EUR 1,334 million, 0.33% of financial
assets at fair value with changes in other comprehensive
income plus financial assets at amortized cost.
On the other hand, the impairment of investments in
subsidiaries, joint ventures or associates and non-
financial assets in 2024 amounted to EUR 240 million
and losses of non-current assets held for sale
amounted to EUR 58 million.
Distribution proposal of the Bank’s profit
For the 2024 results, the board continued to apply the
same policy as in 2023, with total shareholder
remuneration of approximately 50% of the Group
reported profit (excluding non-cash, non-capital ratios
impact items), distributed in approximately equal parts
in cash dividend and share buybacks.
Interim remuneration.
On 26 August 2024, the board resolved to execute the
First 2024 Buyback Programme worth up to EUR 1,525
million (equivalent to approximately 25% of said Group
reported profit in H1’24).
On 24 September 2024, the board resolved to pay an
interim cash dividend against the 2024 results of 10 euro
cents per share entitled to the dividend (equivalent to
approximately 25% of said Group reported profit in
H1’24); it was paid from 1 November 2024.
Final remuneration.
Under the 2024 shareholder remuneration policy:
On 4 February 2025 the board of directors resolved to
implement the Second 2024 Buyback Programme worth
a maximum amount of 1,587 million euros, for which
the appropriate regulatory authorization has been
obtained, and the execution of which began on 6
February 2025.
On 25 February 2025 the board of directors resolved to
submit a resolution at the 2025 AGM to approve a final
cash dividend in the gross amount of 11 euro cents per
share entitled to dividends. If approved at the AGM, the
dividend would be payable from 2 May 2025.
Once the above-mentioned actions are completed, total
shareholder remuneration for 2024 will total EUR 6,293
million (approximately 50% of the Group reported profit
-excluding non-cash, non-capital ratios impact items- in
2024), distributed as approximately 50% in cash
dividends (EUR 3,181 million) and 50% in share
buybacks (EUR 3,112 million). These amounts have been
estimated assuming that, as a consequence of the partial
execution of the Second 2024 Buyback Programme, the
number of outstanding shares entitled to a final cash
dividend will be 14,988,884,075. Therefore, that amount
may be higher if fewer shares than planned are acquired
in the Second 2024 Buyback Programme; otherwise, it
will be lower.
See more information in section 9.2 Dividend policy.
289
4. Trend information
This directors' report contains prospective information
on the directors’ plans, forecasts and estimates, based
on what they consider to be reasonable assumptions.
Readers of this report should take into account that such
prospective information must not be considered a
guarantee of our future performance as the plans,
forecasts and estimates are subject to numerous risks
and uncertainties, our future performance may not
match initial expectations. These risks and uncertainties
are described in the Risk management chapter of this
report and in note 49 of the financial statements.
The prospects for 2025 are for a moderate economic
slowdown, in an environment that will continue to be
relatively uncertain due to global geopolitical tensions.
Inflation is expected to continue to slow down gradually,
converging toward the central banks' targets, although it
is likely to do so at different rates between regions.
Central banks such as the Fed or the ECB are expected to
complete their rate-cutting cycle in 2025, with terminal
rates depending on the strength of the economies.
Economic slowdown is not expected to have a strong
impact on the unemployment rate due to the strength of
most labour markets.
Our macroeconomic forecast for 2025 by country/
region is as follows:
Eurozone
The eurozone is expected to face many challenges in
2025. Economic growth could show some improvement,
particularly in household consumption, supported by
increased real income, high savings rates and lower
interest rates. However, the year will be marked by
uncertainty arising from a complex geopolitical situation,
the potential protectionist shift in US trade policy,
elections in Germany and France’s difficulties in reducing
its public deficit. Inflation is expected to reach the ECB’s
2% target, which is expected to allow the ECB to reduce
interest rates to levels which have a neutral effect on the
economy.
Spain
We expect notable dynamism in economic growth,
although growing at a slightly lower rate than in 2024.
Household consumption is expected to be the main
growth driver and we expect corporate investment to
play a growing role (due to the reconstruction of the
damage caused by the floods in Valencia and the
implementation of the EU Recovery and Resilience Plan).
The unemployment rate is expected to continue to
improve. Inflation is expected to around 2%, as wage
increases are moderating.
Our strategy in Spain will focus on:
Continue to grow and develop our customer base,
providing them with the best personalized
experience, to become their main bank.
Evolve our operating model toward a digital bank
with branches, advancing in the simplification of
products and services, such as operational
processes, to focus on the value creation.
See more information in the Consolidated Directors’
Report.
290
5. Sustainability information
This Statement of Non-Financial Disclosures of Banco
Santander, S.A., which is part of the Individual Directors'
Report, contains the non-financial disclosures set out in
the Consolidated Directors' Report of Grupo Santander
together with other material, pertinent, useful and
comparative information on Banco Santander, S.A. that is
appropriate to aid the an understanding of the trends,
results, status and impact of the activities of Banco
Santander, S.A., including information on matters of the
environment, society, human rights, the fight against
corruption and bribery, and personnel.
When drawing up the non-financial information
contained in this Statement of Non-Financial
Disclosures, we considered the double materiality
assessment that the Group conducts, based on the
Corporate Sustainability Reporting Directive (CSRD).
General information
Banco Santander, S.A.’s purpose is to help people and
businesses prosper. Our five sustainability pillars are:
1. Help our customers in meeting their goals in their
transition to a low-carbon economy while also
managing climate-related risks and impacts.
2. Help our employees develop by promoting an
inclusive culture and learning and providing fair
working conditions.
3. Contribute to the economic, financial and social
development of our communities, with a special
focus on education, employability and
entrepreneurship.
4. Be a trusted partner to our customers, with products
and services that adapt to their needs, while applying
responsible practices, supporting their financial
inclusion, and protecting their information.
5. Act responsibly through a strong culture, governance
and conduct.
The board of directors approves and oversees the
implementation of policies and strategies related to our
corporate culture and values, responsible practices and
sustainability.
The responsible banking, sustainability and culture
committee (RBSCC) assists the board of directors in
monitoring Banco Santander´s and its Group´s
responsible banking agenda and strategy.
Other committees analyse specific issues. The Audit
Committee supervises and assesses the financial and
non-financial reporting process, as well as the internal
control systems. The Group has implemented an internal
information control system that follows the most
demanding international standards and complies with
the guidelines established by the Committee of
Sponsoring Organizations of the Treadway Commission
(COSO).
The Group ‘s corporate Sustainability unit and
sustainability teams in our network of subsidiaries and
global businesses work jointly to deliver on our strategy
consistently across the Group.
The internal rules that embed sustainability standards in
our business model include:
Responsible banking framework
Establishes responsible banking as a strategic issue for
Santander and is directly applicable in all local units.
Corporate financial, management and sustainability
accounting and reporting framework
Sets out the principles, guidelines and actions to prepare
accounting, financial and management information, as
well as sustainability information, that must be applied
to all the Group's entities as a fundamental element for
their good governance.
Responsible banking policy and sustainability
Describes our sustainability principles, objectives and
strategy to generate long-term value for our
stakeholders, including the protection of human rights.
Responsible banking model
Establishes the roles and responsibilities of the first,
second and third line of defence for all sustainability
activities to progress the sustainability agenda, embed
ESG standards and achieve our objectives.
In addition to these rules, which apply to all the Group’s
units and businesses, we have policies on responsible
employee practice, responsible customer practice,
donations, and business conduct.
Identifying the non-financial risks of our operations is a
priority for Banco Santander.
We have procedures to identify, analyse and assess
these risks in transactions that are subject to the bank’s
policies and to external commitments like the Equator
Principles, which we have been applying since 2009.
Banco Santander is also a member of and participates in,
leading international sustainability (United Nations
Global Compact, Banking Environment Initiative, World
Business Council for Sustainable Development, Net Zero
Banking Alliance, Institute of International Finance and
European Banking Federation, and others). We are also a
founding member of the United Nations Principles for
Responsible Banking.
In Spain, we’re a member of Forética, the Spanish
Association of Sustainable Growth, and Fundación
SERES. 
In terms of external ratings, in 2024, we maintained our
position in MSCI (AA) and in CDP  improved to A. Our
position also improved in Sustainalytics, where we
3 In those countries where it is possible to certify electricity from renewable sources. The target considers the 10 main countries in which we operate.
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reached 17.1 points (improvement of 2.6 points),
remaining in the 'low risk' category, and in ISS we
reached the C+ category (vs. C in the previous period).
Information on environmental matters
Strategy
Santander's climate strategy is based on three
fundamental pillars:
1) Supporting our clients in their transition. We achieved
our target of mobilizing EUR 120 billion in green
financing between 2019 and 2025, 18 months ahead of
schedule, and are moving forward with the next target of
EUR 220 billion by 2030. We offer our clients guidance,
advice and specific solutions; and a wide range of
products to invest in according to their sustainability
preferences, with the aim of reaching EUR 100 billion of
assets under management in socially responsible
investment by 2025.
2) Embedding climate and environmental aspects into
risk management by adopting a risk-based approach to
these factors, with a special focus on the most material
sectors. We consider the risks derived from climate and
environmental factors in the risk management cycle,
including a materiality assessment that informs the
double materiality assessment and our sustainability
strategy.
3) Moving forward to align our portfolio with the
objectives of the Paris Agreement to help limit global
warming. We set alignment targets in high emissions
portfolios and with a 2030 horizon. We expect progress
on these targets to reflect the progress of the economies
we serve. We currently have seven targets in five sectors
and have alignment targets for our asset management
business.
Meanwhile, we continue to reduce our impact on the
environment by implementing efficiency measures in
our own operations, including sourcing all our electricity
from renewable energy by 2025.
Our 2024 highlights are:
Publication of new alignment targets for the
automotive sector (both manufacturing and auto
lending) as well as of funded issues for residential
mortgages in Spain and the commercial real estate
sector (UK and Spain).
We met our target of raising and facilitating EUR 120
billion in green finance since 2019.
Grupo Santander has been a leader in renewable
energy financing for more than 10 years. In 2024, we
were among the top banks in number of transactions
and value of business globally, with 82 transactions
closed and a market share of 4.54% according to
Infralogic.
Santander España launched the “Eficiencia
energética” loan for owners associations looking to
fund building renovations or boost energy efficiency.
In 2024,  84% of the cards we purchased (39 million)
were manufactured with sustainable materials
(recycled PVC/PLA) and we continued to make
progress in offering solutions to our customers to
calculate their carbon footprint based on the
payments they make with their cards, as well as
initiatives to offset it.
Climate risk management
Managing climate and environmental risk factors is
fundamental to strengthening the resilience of our
strategy and business model to climate change.
To improve resilience, we embed climate and
environmental risk factors in the phases of the risk
management cycle where we analyse our own facilities
and customer financing. We also include the risks
associated with these factors in our policies, procedures,
tools, metrics, governance and culture.
We embed climate and environmental factors in risk
management based on defined climate scenarios and
time horizons and though a process that covers
identification, planning, assessment, monitoring,
mitigation and reporting.
Paris Agreement alignment
We are working towards our ambition of net zero carbon
emissions by 2050 by progressively setting actions
aimed at aligning our portfolios, focusing on those we
consider most material from a climate point of view, and
on our lending portfolio, as this is our most material
financial activity.
As part of our climate ambition, we prioritize the
alignment of high-emission sectors (which also carry a
high or very high transition risk according to the climate
materiality assessment) to which we have material
exposure. This includes setting alignment targets (in
coal, mining, oil and gas, power generation, steel,
automobiles and aviation), as well as monitoring
additional portfolios (mortgages, commercial real estate
and agriculture).
Regarding our own operations, we publicly report data
on our direct and indirect emissions (scopes 1, 2 and 3),
as well as other climate-relevant metrics such as energy
consumption. In this regard, we aim to use 100%
renewable electricity in our own operations 3 by 2025,
having already reached 96% in 2024.
Collaboration and global engagement
Alliances with other companies and governments can
help us share best practices and accelerate progress in
addressing climate change and protecting nature. Grupo
Santander participates in numerous organizations,
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alliances and working groups. Thus, we collaborate with
international and local actors to advance global and
company goals, in line with Sustainable Development
Goal (SDG) 17 on Partnerships to achieve the goals.
Information on social and employee-related
matters
We want working at Santander to be an experience that
attracts and retains the most talented people in all the
markets where we operate and promotes respect for
their rights. Our approach is based on three pillars:
I Having an attractive employee value proposition
that offers real opportunities to grow and harness
potential; innovative ways of working; projects that
inspire; and a shared, uplifting culture.
II Offering optimal conditions that safeguard
employee health and well-being, with fair and
competitive remuneration and initiatives that
afford a better work-life balance.
III Promoting a meritocratic and inclusive culture
where everybody feels valued.
Talent and skills development
As at 31 December 2024, Banco Santander had 34,940
employees in Spain, of which 47% are women and
53%are men. 99.57% of contracts are permanent, the
gender pay gap at the end of 2024 was 26%, and pay
equity was c. 0%, achieving our 2025 target two years
early. In Spain, the percentage of employees with some
type of disability stands at 1.7%.
Attracting talent
Our talent attraction strategy focuses on positioning
ourselves as an employer of choice. In 2024, we
welcomed 33,175 new employees to the Group.
In 2024 we focused on:
digital transformation
graduate internship programmes.; and
bolstering our employee value proposition (EVP)
We offer programmes and experiences for our
employees’ personal and career development:
Development programmes adapted to different
levels and businesses within the organization.
Temporary and permanent domestic and
international mobility and functional experiences.
Training, promoting continuous learning.
Talent management
We reaffirmed our commitment to developing talent in
2024. We kept close watch on our units’ and businesses’
needs to anticipate and cover their requirements, with a
proactive approach through initiatives that foster
individual growth and boost the wealth of talent in our
teams.
Developing potential
Thanks to our potential assessment model implemented
in 2022, we have deepened our understanding of the
skills, experiences and aspirations of 124,112
employees. It has driven us to draw up personalized
development plans based on each person’s needs.
We came up with a leadership profile and a common
leadership assessment methodology to foster
transformational and collaborative leadership aligned
with our strategy and gain deep, objective and
comparable knowledge of our leaders. This also enables
us to support their development and make key decisions
for the Group.
Mobility matters
We have a global international mobility policy approved
by the human resources committee at the decision of the
Group's board of directors, which is an essential tool for
employee development. The objectives of this policy are
to contribute to the development of talent in the Group,
to strengthen succession plans, to attract external talent,
to foster a global mindset, to facilitate international
movements to meet business needs and to share
mobility criteria transparently with the workforce.
Learning and development
The learning and development policy provides a
framework for the design, supervision and deployment
of activities aimed at promoting innovation and
developing the skills of our employees.
In 2024, we intensified our efforts to provide our
employees with the tools and resources necessary to
improve their skills and employability, aligning ourselves
with the critical demands of the business and the
market, and allocated EUR 64 million to training our
professionals.
173,309 users accessed Dojo, our digital learning
platform. We continue to roll it out to reach all
employees. In addition to providing access to an
extensive catalogue of learning resources with 174,223 
references, with high-quality courses in critical skills that
ensure that our employees are up to date with the latest
trends and technologies, Dojo offers personalized
recommendations based on current and future roles,
fostering a culture of self-development and continuous
learning.
Global learning community for leaders
The aim of Elevate is to equip our senior directors with
the means to lead their teams and achieve their strategic
objectives.
It’s fully digital format enables directors to sign up to
development programmes that are organized into
Learning Paths (People, Tech, Strategy and Change) that
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address the critical skills needed to lead the Group’s
transformation.
Talent development programmes and promotion of
lifelong learning
Our learning and development strategy, places special
focus on developing young talent and digital business
profiles, with programmes such as Young Leaders and
BeTech & Business.
These programmes are designed to identify and foster
internal talent, offering opportunities for growth in our
employees' careers to prepare them for future
challenges.
By 2024, 103,154 employees will have been trained in
critical skills related to technology, banking and people
skills, improving their individual performance.
Mandatory training and promotion of sustainability and
responsible banking
To reinforce the Group's culture and knowledge in
material matters, we have mandatory courses aimed at
training all employees on strategic and/or regulatory
topics approved by the global compliance committee. In
2024, our mandatory global training covered 13 topics,
including sustainability, code of conduct, harassment
prevention, cybersecurity, financial crime and data
protection. This helps protect the organization and
empower our employees to act responsibly and ethically
every day. In addition, each subsidiary has mandatory
courses on the laws of its jurisdiction.
We will continue to invest in the development of our
employees, so that they are equipped to face the
challenges of the future and contribute to the continued
success of the Group.
Working conditions
Employee health and well-being
Our employees’ health is embedded in our culture and
corporate strategy, under which our people and senior
managers work together to protect and promote each
other’s health, safety and well-being.
Based on our strategy, we implemented:
safety and prevention systems;
proactive initiatives to boost the overall well-being
of employees;
a safe and supportive working environment when
it comes to health; and
flexible work alternatives to enhance work-life
balance.
Our General health, safety and well-being policy aims to
promote healthy lifestyles and create long-term value
for employees and society. It applies to all our
subsidiaries and follows local laws in the markets where
we operate to the letter.
a) Occupational health
The sector-level collective agreements that we sign up
to consider employee health and occupational risk
prevention.
We offer regular check-ups and tests after extended
absences in every market where we operate. We also
cooperate with local public health authorities,
employees’ legal representatives and occupational risk
insurers. In every subsidiary with over 500 employees
(accounting for 99% of the Group), our people are
covered under occupational health and safety systems
and policies in compliance with local risk prevention
standards and best practices.
We revised our occupational risk prevention plans with
employees' councils through:
regular assessments of risk factors and
preventative measures to handle or mitigate them;
prevention through design in new work spaces and
tools;
procedures regarding safe and quality working
conditions and certifications;
emergency and evacuation plans to protect
employees, customers, suppliers and visitors to our
premises; emergency response; first aid training;
measures to detect and minimize risk due to
postural hygiene;
accident investigation to avoid reoccurrence; and
active participation of employee accident
prevention delegates on health and safety
committees.
b) Well-being
We aim to raise awareness about health and well-being
through our global BeHealthy programme, which
celebrated its eighth year in 2024.
In 2024, we ran several initiatives, activities and events
in all our subsidiaries following the programme’s four
pillars: know your numbers (self-awareness), eat well
(healthy nutrition), move (physical health) and be
balanced (mental & emotional wellbeing). In 2024, over
64,000 employees took part in local BeHealthy
initiatives.
c) Work-life balance
Santander promotes employee work-life balance.
Employees are entitled to leave for paternity, adoption,
care of newborns or family members. In 2024, 8,195
employees (5.3% of the total) took maternity, paternity
4   10,874 employees (5.3% of Santander's total workforce) exercised their right to parental or family care leave in 2024. The rate by gender was 6.7% for women
and  3.7% for men.
5   Other remuneration that complements our employees' salaries: benefits, pensions, other fixed remuneration, incentives and short- or long-term variable
remuneration.
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or adoption leave, and 2,824  took other leave to care for
family members 4.
We have enhanced our flexi-working policies and
options for employees in recent years to keep up with
digital transformation and social change. Almost all our
employees in central services roles can now adapt their
working hours and location to fit with their personal
circumstances We review these measures constantly
with our employees and in view of customer needs —
considering productivity, commitment and our
experience as an employer.
d) Social protection
At Santander we offer our employees protection against
a loss of income due to sickness, accidents at work,
acquired disability and paternal leave.
Our employees have public or private protection for loss
of income due to sickness or acquired disability
according to local regulation. On top of public health
services, we offer additional private cover in our core
markets, under which employees usually receive full pay
during periods of sickness.
Because employee care and respect for their rights are
important to Santander, 98% of our workforce have a
permanent contract. In all countries, employees have
coverage against loss of income due to unemployment
per local laws.
Our employees have appropriate pay protection in the
event of an occupational accident. In Spain and other
countries, we supplement the financial benefit that can
reach the entire salary of employees in situations of
temporary disability.
The Group has a minimum standard in each unit of fully
paid parental leave. All Group employees are entitled to
a minimum 14  and up to 30 weeks’ fully paid primary
parental or adoption leave, while all parents (or
secondary caregivers) have 4 weeks of fully paid
parental or adoption leave. Because of our inclusion and
flexible return measures, 76% of new mothers continue
working for Santander 12 months after returning from
their birth, adoption, or pregnancy leaves.
Our employees have retirement coverage through public
or private pension schemes in every market where we
operate. Santander supplements this with defined
contribution pension plans for our employees in our core
markets.
e) Collective bargaining and social dialogue
Santander promotes respect for the rights of its
employees, including their freedom of association and
the right to collective bargaining. Our responsible
banking and sustainability policy considers that forming
or joining trade unions and other representative bodies is
a basic right of employees, and in accordance with
Article 10 of our General Code of Conduct.
We also promote respect for freedom of association,
union activity, collective bargaining and the protection of
workers' representatives in accordance with the
legislation of each country where we operate.
At 2024 year end, 110,692 employees worked in
establishments or companies with union representation.
We continue to promote and comply with the
fundamental conventions of the International Labor
Organization and we have a European Works Council
that meets regularly meetings with representation from
the Group's management and employees' legal
representatives from Spain, Portugal, Germany, Poland,
the United Kingdom and other European countries.
We also maintained a constant dialogue with
employees’ legal representatives in bilateral and special
committee meetings in our markets where all parties
could discuss reporting, queries and negotiations about
working conditions, and employee benefits. In core
countries, important agreements have been reached
during 2024, including committees on occupational
health and safety, monitoring of gender balance plans,
control of pension plans, training, updates to
corresponding collective bargaining agreements, and
also other bilateral meetings with union representatives.
Remuneration and corporate benefits
a) Appropriate remuneration
Our comprehensive remuneration framework combines
fixed and variable pay schemes based on targets for
employees and the Group.
Our remuneration and performance policies, together
with the Code of Conduct, forbid differential treatment
that is not based on a review of performance and
corporate behaviours. It also promotes equal pay
between men and women.
Fixed remuneration schemes reflect local market
conditions. To set pay, we strictly abide by the practices,
regulations and collective agreements in force in each
jurisdiction where we operate.
All Santander employees receive a salary equal to or
higher than the legally established minimum in each of
our markets and we comply with all local legislations
and relevant collective agreements. Almost all
employees (99%) receive other forms of remuneration
that supplement their salary 5. This demonstrates our
pledge to provide fair, competitive remuneration and the
appropriate combination of fixed and variable pay.
6   Measured using the EPG - equal pay gap ratio, which compares the average pay between men and women performing similar tasks. 2024 results, across the
Group.
7   The gender pay gap measures the differences in pay between all women and men, regardless of the type of work. For our management we use the gender pay
gap understood as the difference between the median pay of men and women, expressed as a percentage of men's pay.
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All businesses and subsidiaries have short-term variable
remuneration schemes that reflect what we have
achieved (the Group's quantitative and qualitative
objectives, as well as individual and team objectives) and
how we have achieved it (e.g., behaviour, leadership,
sustainability, commitment, growth, and risk
management). These schemes promote meritocracy,
which recognizes individual and team contributions.
In 2024 we allocated EUR 14,328 million to employee
compensation and other corporate benefits.
In accordance with European regulations on
remuneration and proper risk management, we have
identified 1,246 professionals who, due to their
functions, make decisions that can have a material
impact, and are therefore subject to a policy of deferring
a significant amount of their variable remuneration
(from 40% to 60%, depending on their responsibilities)
for a period of four to seven years, and all their variable
remuneration is subject to a possible reduction (malus)
or recovery (clawback).
b) Equal pay
Our remuneration practices promote gender-neutral pay
management, equal opportunity and the elimination of
inequality, especially in cases where men and women
perform the same or similar work (“equally remunerated
for equal work or work of equal value”). 
The salary comparison between women and men
performing similar functions remains at  c. 0%, which
confirms our positive performance in recent years and
meets the target we set for 2025 6.
We often consult our employees to gauge how
appropriate and acceptable our remuneration policies
are and they recently deemed our remuneration policies
competitive.
c) MyContribution
MyContribution is our common performance
management model. We update it regularly, and it is
aligned with our culture.
177,081 (86% of the total) Santander employees had
their performance reviewed under this model in 2024, in
line with what was agreed with management.
Inclusive culture
Inclusive culture is a component of our corporate culture
policy, through which we focus on building a merit-
based culture of equal opportunity and inclusion in
compliance with laws.
We discuss these matters at the highest level — the
Group board cannot delegate these discussions and our
executive committee reviews them.
Gender
40% of our board members are woman, which meets
our target of 40% and 60%.
Over the last five years, we have promoted equal access
to senior management positions.  As a result of our
efforts, we have made significant progress in female
representation, which has increased from 22.7% in 2019
to  31.2% in 2024, reaching 34.4% in our main Retail &
Commercial business.
Since this indicator took only the highest level of
management as reference (which accounts for just 1% of
the total workforce), we agreed to broaden the reference
base. Thus, the new indicator will enable us to:
reach a greater proportion of our workforce and thus
develop a larger pool of internal female talent that
will organically advance towards senior roles; and
to progress gradually and sustainably towards
gender balance, with the aim to approach c.40% by
2030.
Women account for 52.4% of the total workforce, a
stable trend.
We carry out initiatives to promote equal access with
programmes such as:
'Women in Tech' to attract talented women with a
background in technology and the digital realm (29%
of our STEM roles are held by women).
InvestHer, is a global programme from Wealth
Management & Insurance with participants from
different Group´s geographies, that promotes the
presence of women in global business roles.
Our Santander Women Network, founded in 2018 to
promote development, empowerment and
connection of women within and out of the
organization, continues to grow, with more than
8,000 professionals in 16 countries. 
In 2024 we maintained the salary gap in equivalent
positions in the Group (EPG) at c. 0%, having achieved
our objective in 2023 two years ahead of schedule. We
also analyse the overall gender pay gap (GPG), which
compares the median pay of all men and women. In
2024 it was 26% (an improvement of 2.1 p.p. and 4.5
p.p. compared to 2023 and 2022) 7.
Persons with disabilities
We strive for the successful inclusion of our 4,828
employees with disabilities (over 2.3% of our global
workforce).
We have employee networks dedicated to the inclusion
of people with disabilities.  Our global Enable network,
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formed in 2022, has over 2,700 members in 10
countries.
In 2024, to promote this network, we boosted
awareness and inclusion in the Group through events on
visibility, technology, accessibility, and women with
disabilities.
LGBTIQ+
Our global network of LGBTIQ+ employees, Embrace,
promoted events in 2024 to share challenges or topics of
common interest.  In June, we marked LGBTIQ+ pride
days with an event where employees from across our
footprint shared the challenges this group continues to
face in being seen and heard. Embrace employees also
featured on our “Santander te cuenta” podcast, which
we release internally and externally.
Currently, 2.8% of our workforce identify as trans, non-
binary or other diverse among the employees who
voluntarily offered to share this information.
Ethnicity and culture
We monitor ethnic minority representation in three of
our core markets: Brazil, the UK and the US. Employees
who identify themselves as part of these groups account
for over 31.6% of the total workforce, which matches
the proportion of those minorities among the local
population.
We have these employee inclusion networks on race and
culture: Reach, Bold and Talento não tem cor, which
boast over 1,300 members.
Anti-harassment protocol and training
To reaffirm the Group’s commitment to combat
discrimination, 108,213 Group employees received
training in 2024 on how to avoid unconscious bias, while
101,651 employees undertook a course on sexual
harassment and how to avoid discrimination.  These
courses form part of our global anti-harassment protocol
and General code of conduct as a common framework to
establish guaranteed standards and to fight against
discrimination and behaviour that contravenes fair
treatment and moral integrity.
Information on upholding human rights
Santander strives to respect and protect the human
rights of stakeholders in our operations and in the
markets where we operate.
The CSRD requires the findings of human rights due
diligence exercises to inform the double materiality
assessment.
Human rights form part of our management and
governance by:
looking after our employees’ health and promoting
decent employment and the preservation of freedom
of association and collective bargaining, and the
prohibition of slavery and child labour;
protecting the human rights of our customers
through responsible business practices and the
protection of their data;
assessing the human rights impact of transactions
with customers, where we analyse environmental,
social and climate change (ESCC) issues; and
embedding environmental and social aspects
(including human rights) in our supply chain
management
Our board-approved Responsible banking and
sustainability policy includes our pledge to uphold
human rights.
Canal Abierto is a key tool to identify, manage and
resolve potential human rights-related incidents or
violations to protect our customers, employees,
suppliers and the communities we serve.
In 2024, we conducted a comprehensive human rights
due diligence exercise to: (i) assess the effectiveness of
current due diligence policies; (ii) identify and assess
actual and potential adverse impacts based on their
severity and probability; and (iii) assess the suitability of
our communications channels and control measures to
prevent, mitigate and remedy adverse impacts.
This exercise followed international frameworks and
directives and best market practice and covered all of our
global businesses’ units and activities (Santander's own
operations and upstream and downstream activities).
The findings, which we embed in our strategy and
governance through the human rights due diligence
exercise, fed into the double materiality exercise and we
engaged stakeholders as part of our analysis of those
findings.
Information on anti-corruption
Grupo Santander is firmly committed to the fight against
financial crime and to compliance with financial crime
prevention regulation in every market where we
operate.
Our Group board-approved and subsidiary-ratified
Corporate financial crime compliance (FCC) framework
sets out the key principles for preventing financial crime,
which underpin these programmes: the anti-money
laundering and terrorism financing prevention
programme (AML/CTF); the sanctions programme; and,
since 2023, the anti-bribery and anti-corruption
programme (ABC).
This framework is available to all employees and
interested third parties. Moreover, we use information
channels to raise awareness of the importance of
financial crime compliance.
We design the policies that build on this framework
(including customer due diligence — CDD — procedures)
according to domestic and international financial crime
regulation to manage and mitigate the impacts and risks
297
of FCC and protect the Group’s integrity in all our
businesses and operations. We constantly review and
update our policies to remain consistent with regulatory
amendments and new and ever-changing external
threats.
Canal Abierto
Canal Abierto is an anonymous and confidential Grupo
Santander channel to report unethical conduct. It
protects whistleblowers by expressly prohibiting
reprisals or any negative consequence against them.
Every unit in the Group administers its own ethical
channel in different languages (including the local
tongue) according to the common standards set out in
the Canal Abierto policy since 2020.
In 2024, we received 54 reports in Spain, 8 of which
were from third parties (all of whom from customers).
In accordance with the established criteria, the Group
has no record of any judicial proceedings in relation to
incidents of discrimination or violation of fundamental
rights at Banco Santander nor is there any record of
cases involving employees that refer to serious human
rights incidents.
All reports submitted on Canal Abierto are handled
appropriately, whether they are found to be
substantiated or not.
Supporting communities
Support for education, employability and
entrepreneurship
Banco Santander has been supporting education,
employability and entrepreneurship for more than 28
years. In that time, we have invested over EUR 2.4 billion
in partnership with more than 1,170 universities in 26
countries, helping over 3.7 million people and
businesses. In 2024 alone, we allocated EUR 103.8
million to promote education, employability and
entrepreneurship, and helped 2.2 million people and
businesses. Thus, we increased our ambition to support
the community with EUR 400 million between 2023 and
2026.
Other community support actions
On top of direct community action, we cooperate with,
and channel our support through, local NGOs and social
charities.
We target our support on different groups depending on
their needs. Our support for vulnerable people focuses
on sensitive groups (due to gender, disability, age, lack
of digital skills, financial difficulty and other reasons).
We usually target cultural activities at the general
public, although we also include vulnerable groups to
facilitate their access to events and programmes.
In 2024, Banco Santander invested EUR  62.5 million  in
these initiatives, of which EUR 17.3 million accounted for
social programmes in Spain, helping over 161 thousand
people.
Fundación Banco Santander, which is based in Spain,
works to build a fair, inclusive and sustainable society by
financing and running several cultural, educational,
social and environmental projects.
Subcontracting and suppliers
Our outsourcing and third-party management model and
third-party certification policy (which apply in all our
markets) provide a methodology to make sure that our
suppliers meet the Group’s minimum requirements to
avoid risks that stem from substandard operational
resilience, solvency, reputational control and regulatory
compliance.
In 2024, we began embedding the new ESG approval
methodology in the Group, which enables us to pre-
classify all our suppliers according to their sector's
environmental and social exposure, and to classify them
under an ESG rating (low, medium, high) to prioritize the
most critical cases.
By the end of 2024, we had assessed 487 suppliers
identified with ESG risk.
Consumers
At 2024 year end, the Group had 15 million customers in
Spain and 173 million globally. Our aim is to make each
customer's experience Simple, Personal and Fair. The
customer is at the centre of everything we do. We
always listen to our customers promote the use of best
practices.
Regarding consumer protection, our compliance and
conduct committee-approved customer conduct risk
model sets out the principles that underpin how we align
customer engagement with our Simple, Personal and
Fair culture and how we make sure that the products and
services we offer adapt to our customers’ needs. Our
Product governance and consumer protection area (part
of the Compliance and conduct unit) oversees how we
follow our customer conduct risk model.
Santander’s product and service approval policy,
supported by local and corporate product governance
forums, helps ensure that products and services are
designed to meet the needs of the target market at a fair
price and in a transparent manner, and that processes
and controls set across the life cycle consider our
customers' interests.
Regarding conduct in sales, we assess customers' needs
and characteristics to offer the products that are most
suitable to each of them.. Commercial teams' training
and remuneration schemes play a vital role in
embedding conduct standards in our culture and daily
operations, with mechanisms to monitor products and
services throughout their life cycle.
In 2024, we embedded the guidelines for conduct in
fraud management in the Grupo Santander Fraud policy
8   Spain increases due to claims for mortgage origination fees. It includes Open bank S.A.
298
Moreover, following an internal review on conduct in
fraud management in 2023, local units worked on
aligning their improvement plans with Group standards
in 2024.
These plans combined digital channels to register cases
of fraud, bringing together customer voice, enhancing
customer communications related to fraud cases, and
bolstering controls in the first and second lines of
defence in terms of conduct towards fraud victims (with
special attention to vulnerable customers).
In addition, the management of vulnerable families and
businesses is a key pillar of Grupo Santander's strategy,
as it can make a difference to performance, perception
and long-term sustainability. We strive to identify and
consider the difficulties or vulnerabilities of our
customers and try to mitigate their potential impact. In
2024, we continued to make headway with embedding
Group regulations on vulnerable customers and the
prevention of overindebtedness in every market where
we operate. The aim is to provide a common approach
and standards to avoid disparate management between
markets.
The Group is using indicators that our units continue to
work on to identify and monitor customers in special
circumstances. We’re also developing methodologies
that will enable us to pinpoint signs of vulnerability in
order to adapt services to the specific needs of certain
customers. We also launched a global training course on
vulnerable customers so that all employees consider
potential vulnerabilities and are aware of the lines of
action in each case.
Financial health and inclusion
Financial health and inclusion are a priority for Santander
in contributing to social progress and promoting
prosperity and entrepreneurship.
To assess the significance of our proposition, we used
the World Bank's Global Findex Database to calculate
the number of unbanked, underbanked and financially
distressed people due to access and financing issues in
the markets where we operate as a retail bank.
Moreover, we have processes in place to pinpoint the
needs of customers facing financial difficulty; develop
products and services; and train our teams.
We want to help unbanked and underbanked people
enter the financial system and gain access to basic
financial services; encourage them to use financial
services that are tailored to their needs; overcome
barriers; have greater control over their finances; and
enjoy faster and more secure transactions, adapting to
the needs of both developing and mature markets.
In 2024, we financially included close to 1 million people
through access initiatives; and 1.6 million people
through finance initiatives.
In 2024, we continued to make headway with a common
approach to financial health. We define financial health
as people’s ability to manage daily finances to meet
short-term needs and support long-term goals and bring
stability to avoid financial distress.
Financial health must go hand in hand with financial
inclusion so that people who access the financial system
can manage their money responsibly and effectively. We
complement this with financial education to narrow the
knowledge gap on increasingly complex financial
products and digital skills.
In addition, in 2024 we set metrics to monitor financial
health, especially for over-indebted customers.
We also measure individual and SME customer
satisfaction (Net promoter score — NPS) and experience
through surveys on service, reputation and products in
each of our core markets. We draw up and execute
actions plans on the back of the survey findings. In 2024,
we conducted more than 9.9 million customer surveys
across all segments to understand how we can improve
our customers' experience, products and services, and
we ranked in the top 3 for NPS in seven of our core
markets, including Spain.
In 2024, we conducted a review of the channels on
which customers can raise queries or complaints.  The
Group's Customer service and dissatisfaction
management policy outlines the principle of making
channels available to avoid the potential impact of not
having adequate means for customers to convey their
issues or dissatisfaction and to ensure that we have
channels that adapt to our customers’ needs and
preferences 
In addition, customers have channels outside the
organization, such as financial consumer advocates,
regulatory bodies, consumer agencies, etc., where they
can complain if they deem organization's resolution of
their dissatisfaction inadequate.
We manage customer issues and complaints proactively
by carrying out root-cause analysis and learning from
our mistakes. In 2024, Banco Santander received
156,460 complaints in Spain, 77% more than in 2023 8.
Tax information
Santander’s tax strategy sets out the tax principles that
the entire Group must follow. The board of directors
approves our tax strategy and revises it regularly.
The Group’s tax risk management and control, which
draws on our internal control model, sets out the actions
that ensure we follow our tax strategy and the principles
that underpin it.
Since 2010, we've adhered to the Spanish Code of Good
Tax Practices and the UK Code of Practice on Taxation for
Banks, and more recently to the Portuguese Code of
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Good Tax Practices. Since 2015, we've voluntarily
submitted an annual Tax Transparency Report to Spain's
Tax Authority.
The principles of Grupo Santander’s tax strategy must
enable us to make appropriate contributions according
to the value creation in each of the countries where we
operate, as well as to comply strictly with local laws. The
Group’s tax contribution and the excellent work of our
subsidiaries in navigating their respective jurisdiction's
tax systems are a key component of the sustainable and
responsible banking framework we pledge to follow and
our contribution to sustainable and inclusive growth.
In 2024, Banco Santander, S.A. and its Group in Spain
collected and paid EUR 4,409 million in taxes, of which
EUR 2,396 million were own taxes and EUR 2,013
million third party taxes.
6. Research, development and
innovation
Research, development and innovation activities
Innovation and technological development are crucial to
Santander's strategy. We focus on operational
excellence and customer experience to meet the
challenges that stem from digital transformation.
The information we gather through new technology
platforms helps us to better understand the customer
journey and design a more accurate digital profile which
boosts confidence and increases customer loyalty.
In addition to competition from other banks, we must be
mindful of new entrants to the financial system that use
new technology to stand out from the crowd and gain a
competitive advantage.
Developing a sound strategic technology plan must
provide:
greater capacity to adapt to customers’ needs
(customized products and services, full availability and
excellent, secure service on all channels);
enhanced processes for Santander’s professionals to
ensure greater reliability and productivity; and
proper risk management that provides teams with the
means to spot and assess all business, operational,
reputational, regulatory and compliance risks.
As a global systemically important bank, Santander and
its  subsidiaries face increasing regulatory demands that
impact  system models and underlying technology,
which require considerable investments to guarantee
compliance and legal certainty.
As in previous years, the European Commission's 2024
EU Industrial R&D Investment Scoreboard (based on
2023 data) recognized our technological effort. We were
the top bank in R&D investment, both in Europe and
globally, with EUR 2,197 million invested. In 2024, the
equivalent investment in R&D&I to that considered in the
ranking was EUR 2,104 million.
Technological strategy
To aid the Group's strategy to become the best open
digital platform for financial services, our technology
must boost efficiency and minimize risk through
optimization, simplification, supporting business growth
and value creation.
Our IT strategy is based on a global platform model with
reusable components, known as the One Santander
Platform. This strategy aligns with the Group's strategic
initiatives, global business, and operating model.
Our in-house ONE Santander platform is supported by
common technical components (such as a cloud-based
300
platform, common data platform and artificial
intelligence platform) as well as components of our five
global businesses and global control and support
functions. For example, Gravity is one of the components
of the global platform and its implementation laid the
foundations for digitalization with its own core banking
software.
To  ensure the commitment of all Group units to the IT
strategy and to manage the One Santander Platform,
there is an appropriate global governance of our
Platform, with all the active players in the key decisions
related with this.
To implement our technology strategy, we use internal
regulation, the Group's commitment and experience in
working with our entities and a governance model that
defines platforms, projects and initiatives to shape the
strategy across our footprint.
Innovation is at the core of Santander's activity, with a
commitment to the latest technologies that enable more
robust, efficient and secure systems and processes.
Artificial Intelligence is transforming our business across
multiple dimensions, from data-driven strategies, to
process automation and customer interaction. Our AI and
Agents Platform, which provides us with advanced
generative AI capabilities and supervised autonomous
agents, is a key enabler and accelerator of the Group’s
transformation. During 2024, we made significant
progress, with ongoing initiatives which demonstrate the
impact of these technologies.
We have an inventory of over 550 data-driven models
using machine learning to accelerate revenue growth
and operational efficiency across multiple countries and
businesses. Our models focus on areas including
simplification, business growth (customer acquisition
and retention, card lifecycle optimization), risk
management and pricing optimization (advanced credit
and smart pricing models).
Generative AI is having significant impacts on customer
support, operations and software development. In 2024,
we implemented conversational assistants in Spain,
Brazil and the UK.
In process automation, we are using operational agents
to manage over 6 million documents. Additionally, 5,800
developers are using AI tools supporting software
development, achieving a 25% improvement in the time-
to-deliver.
At Santander, we are confident that data and AI will
continue to play a pivotal role in our strategy, as they
represent a significant opportunity in the coming years
to drive cost savings, revenue generation, business
growth and operational simplification.
Santander Digital Services (SDS), a Group service
company, is contributing to the implementation of our
global business strategy across our footprint using all
these new technologies. It is furnishing our ONE
Santander platform with components linked to the
cloud, process automation, Gen AI or Data projects
among other areas. With over 9,000 employees in Spain,
Poland, Portugal, UK, Mexico, US, Brazil and Chile, SDS is
a key element in Santander's technology and operations
strategy, offering its services and know-how to the
different Group entities and banks.
Technological infrastructure
Santander  has a network of high-quality data processing
centres (CPDs) interconnected by a redundant
communications system. They are spread across
strategic markets to support and develop our operations.
They combine traditional IT systems with the capabilities
of a private, on-premise cloud, which, thanks to its swift
adoption, enables us to integrate management of the
business areas’ technology, accelerate digitalization and
achieve significant cost savings.
Santander has migrated more than 96% of its
technology infrastructure to the cloud and has
accelerated in the deployment of next generation
infrastructure in the on-premise private cloud with a
technology architecture that provides greater resilience
and efficiency while reducing energy consumption.
Our local Cloud Centres of Excellence (CCoEs),
coordinated by Global CCoE, guarantee consistent and
rigorous cloud adoption across our entities. This
minimizes risk in accordance with our public cloud
policy. Migration will also contribute towards
Santander's responsible banking goals as we have
reduced the carbon footprint by 32 tons.
Cybersecurity
Cybersecurity is crucial in supporting our purpose to help
people and businesses prosper and become the best
open financial services platform. Both the digital
evolution, driven by the boom in connectivity and
emerging technologies, as well as the complex cyber
threat landscape, continue to make cyber security a
business risk and a priority for the Group.
In 2024, the Group continued to strengthen its cyber
defences in an effort to mitigate the risks associated
with the current environment, which is marked by
increased geopolitical tensions and the accelerating
adoption of emerging technologies such as artificial
intelligence. As a result, new controls have been
implemented to address current risk areas and new
attack methods. Among these, security controls were
strengthened, focusing on ransomware and distributed
denial of service (DDoS) preparedness and response,
access management in virtual environments, supply
chain protection, and the incorporation of measures to
prevent digital fraud and identity theft, ensuring a more
secure customer experience. To ensure alignment with
the cybersecurity requirements set out in the Digital
Operational Resilience Act (DORA), regulation that aims
to strengthen IT security of financial entities, we also
reviewed and adapted internal regulations with a focus
301
on incident management and reporting and advanced
penetration testing.
To manage the environment with increasingly complex
threats and the rapidly transforming digital landscape
that means a continually expanding attack surface,
Santander has updated its cybersecurity strategy, which
focuses on three pillars:
Shift-left. Embedding security by default is key to help
identify and mitigate cyber security risks from the
earliest stages of initiatives. To this end, it is essential to
have a culture where security is our priority as an
organisation. In particular, we have defined measures in
this area aimed at reinforcing the risk culture, reducing
the attack surface or combating phishing scams, among
others.
Automated and assisted cyber defence. Taking
advantage of the capabilities provided by advanced
technologies to reduce response times, such as the use
of AI to speed up analysis by cybersecurity teams,
providing more dynamic and efficient defence
capabilities.
Resilience. Strengthening resilience globally is essential
to sustainably defend the bank against evolving threats.
The Santander Fusion Center, which integrates the
cybersecurity and IT monitoring teams, carries out the
functions of detection, monitoring and response to
operational failures and cybersecurity events for the
Group's entities, 24 hours a day, seven days a week.
Information systems are regularly reviewed through
internal and external audits. Santander identifies IT
assets, systems and information (including those of third
parties) and periodically reviews the risks and level of
protection to proactively detect and remedy potential
weaknesses. The activities performed comprise periodic
security tests including vulnerability scans, penetration
tests, and network team exercises that simulate real
cyber-attack scenarios.
In addition to periodic testing and review, independent
certification authorities review and certify our critical
cyber security processes. Certifications, including
International Organisation for Standardisation (ISO)
27001:2022 and 27017, Statement on Standards for
Attestation Engagements (SSAE) 18 and Payment Card
Industry Data Security Standard - PCI DSS4.0, are
regularly reviewed and updated, including new
processes and controls on an annual basis.
Fintech ecosystem
Santander actively participates in the fintech ecosystem
in all the regions in which we operate. We work with
fintech companies as partners as part of our efforts to
foster and channel innovation while improving customer
experience and efficiency. Through our Fintech Station
programme, we work with startups and scale-ups in
pilot programmes and implement or co-create new
products and services with them. In 2024, Santander
Fintech Station worked on eight Proofs of Concept (PoC)
and also launched six production initiatives. The Group
also provides banking services to these fintech
companies, such as advice on financing rounds, buying
and selling processes and IPOs. 
Santander is an active investor in the fintech sector,
sometimes directly through its Corporate Venture
Capital (CVC) programme, or through funds promoted by
the Group, such as Mouro Capital, a global fintech
venture capital fund. To date, the Group has invested in
several strategic fintech startups directly and through
Mouro, which has a portfolio comprising 46 companies
throughout Europe, North America and South America
and continues to be a key tool to drive innovation within
the Group. Santander collaborates with many of the
companies in Mouro’s portfolio, for example, with
ThetaRay for money laundering and sanctions
prevention worldwide. Atempo Growth, a pan-European
venture debt fund also backed by the Group,
consolidated its market position by financing 31
companies, many of them in the fintech sector (e.g.,
Form3, Acin or Clarity.ai). In February 2024, Trainera
Venture Finance began its activity, a venture debt fund
launched with Inveready, which has since financed 15
high-growth startups in Spain, several of them in the
fintech sector such as REVENI or TECFYS.
See more information in the Consolidated Directors’
Report.
302
7. Customer service and
customer defence
Customer Service Annual Report
In accordance with article 17 of order ECO / 734/2004 of
March 11 of the Ministry of Economy on the
departments and services of Customer Service and the
Customer Ombudsman of Financial Institutions, the
directors’ report summarizes the Annual Report to be
presented by the holder of the Service on the Board of
Directors in March 2025.
Customer service and customer defence service
In compliance with Law 44/2002 on Measures for the
Reform of the Financial System of the 734/2004 Order of
the Ministry of Economy on Departments and Services of
Customer Service and the Customer Ombudsman of
Financial Institutions and in accordance with Article 37
Of the Regulations of the Customer Claims and Attention
and Defence Service in Grupo Santander, below is a
summary of the activity developed by the said Service
during 2024, in relation to the management of
complaints and claims.
This complaint and customer service department has
managed during 2024 the claims of 19 companies of
Grupo Santander in Spain.
Global evolution of complaints and claims received by
Banco Santander in 2024
In 2024, 166,376 claims were accepted in the complaint
and customer service department. Of these, 2,766 came
through the Customer Ombudsman, 1,143 through the
Bank of Spain, 94 through the National Securities Market
Commission (CNMV) and 122 through the General
Directorate of Insurance and Pension Funds (DGSFP).
Analysis of claims by affected products
The following is the classification of complaints received
in 2023 according to the type of product:
Number of complaints
2024
2023
Assets
120,627
46,500
Liabilities
10,968
12,310
Services
13,871
14,944
Insurances
1,237
1,359
Funds and Plans
702
855
Payment methods
15,676
17,047
Securities / Capital Markets /
Treasury
1,031
1,118
Others
2,264
2,305
166,376
96,438
Resolution of claims and complaints
As of 31 December 2024, 149,157 claims had been
resolved, of which 7,145 came from files received in
2023. This figure represents 85% of the claims and
complaints received in the year.
The average resolution time in 2024 was 32 calendar
days. 73% of the complaints and claims resolved have
required a processing time of more than 15 calendar
days.
In 15% of cases, the resolutions have been favourable to
customers.
Entities
The following are the companies adhering to the
Regulation of the Customer Service of Complaints, Care
and Defence of Grupo Santander and their corresponding
number of complaints and claims received.
303
Entities
Admitted to processing
Non-admitted to processing
BANCO SANTANDER, S.A.
149,381
23,906
SANTANDER CONSUMER FINANCE, S.A.
9,924
3,866
OPEN BANK, S.A.
4,941
331
SANTANDER SEGUROS Y REASEGUROS, COMPAÑÍA  ASEGURADORA, S.A.
1,131
467
SANTANDER PENSIONES, S.A., E.G.F.P.
291
93
GETNET EUROPE, ENTIDAD DE PAGO, S.L. UNIPERSONAL
285
40
SANTANDER ASSET MANAGEMENT, S.A., S.G.I.I.C.
222
57
ALTAMIRA SANTANDER REAL ESTATE, S.A.
104
61
SANTANDER FACTORING Y CONFIRMING, S.A. UNIPERSONAL , E.F.C.
56
5
SANTANDER LEASE, S.A., E.F.C.
21
1
EURO AUTOMATIC CASH ENTIDAD DE PAGO, S.L.
15
1
TRANSOLVER FINANCE, E.F.C., S.A.
5
1
SANTANDER PRIVATE BANKING GESTIÓN, S.A., S.G.I.I.C
PAGONXT EMONEY, EDE, SL
SANTANDER REAL ESTATE, S.A., S.G.I.I.C.
SANTANDER INTERMEDIACIÓN CORREIDURÍA DE SEGUROS, S.A.
SANTANDER INVESTMENT, S.A.
SANTANDER ALTERNATIVE INVESTMENTS, S.G.I.I.C.
BANCO DE ALBACETE, S.A. UNIPERSONAL
Total
166,376
28,829
The network of branches and the different channels of
relationship solve, in the first instance, the requests,
disconformities or incidents that the clients
communicate to Banco Santander, trying to avoid that
they become complaints to other instances.
8. Risk management, solvency
and capital
See notes 50 and 1.e) on risk and capital to the Bank
Annual Accounts. See more information in the
Consolidated Directors’ Report.
9. Other relevant information
9.1 Treasury shares:
See note 30 to the Bank Annual Accounts.
The acquisition of treasury shares was last authorized at
our 2023 AGM, for five years and subject to these
provisions:
Treasury shares held cannot exceed 10% of Banco
Santander's share capital at any time, which is the
legal limit set under the Spanish Companies Act. 
The acquisition price may not be lower than the par
value of the shares, nor exceed by more than 3%
the highest of the last independent purchase or the
highest independent offer at that time at the
trading venue where the purchase is made.
The purpose of the acquisition of treasury shares
will be discretionary treasury share management,
the execution of share buyback programmes, the
delivery of these shares under the framework of
the employee and director remuneration policy or
any other purpose that the board deems pertinent
at any given time.
On 26 February 2024, the board updated the current
treasury shares policy which dictates that Banco
Santander may carry out treasury share transactions for
these purposes:
Provide liquidity or supply of securities in the market
for Banco Santander shares, which gives this market
depth and minimizes any potential temporary
imbalances in supply and demand.
Take advantage, for the benefit of all shareholders, of
weakness in the share price due to its medium-term
outlook.
Meet Grupo Santander's obligations to deliver shares
to our employees and directors.
Serve any other purpose authorized by the board
within the legal limits and those set at the general
meeting. In this regard, Banco Santander made during
the year the donations to Fundación Banco Santander
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indicated below in the context of its Responsible
Banking and Sustainability Policy.
Among other things, the policy also provides for:
The principles to uphold in treasury share trades,
which include protecting financial markets' integrity
and prohibiting market manipulation and insider
trading.
The operational criteria for carrying out treasury share
trades, unless in exceptional circumstances as per the
policy or carried out through mechanisms, such as
buyback programmes, with a regulation of their own.
These criteria include rules on: 
Responsibility for execution of these trades, which
falls on the Investments and Holdings department,
which is kept separate from the rest of Banco
Santander.
Venues. Trades must generally be carried out in
regulated markets and in the multilateral trading
facilities stipulated in the policy, which has been
amended by adding three multilateral trading facilities
where Banco Santander’s shares circulate.
Volume limits. Trades must generally not exceed
15% of the average daily trading volume for Banco
Santander shares in the previous 30 sessions on the
relevant trading venue.
Price limits. In general, (a) buy orders should not
exceed by more than 3% the higher of (i) the price of
the last independent transaction prior to the relevant
acquisition or (ii) the highest independent bid at that
time on the trading venue where the purchase is
made; and (b) sell orders should not be lower than
the lesser of the price of the last trade in the market
by independent parties and the lowest sell order
price in the order book.
Time limits, including a black-out period that applies
(a) during the 15 calendar days prior to the
publication of each quarterly financial information
and (b) if Banco Santander has decided to delay the
disclosure of inside information according to market
abuse regulations, until such information is
disseminated. In the case of buyback programmes,
the specific regulations establish a black-out period
of 30 calendar days prior to the publication of annual
and semi-annual results, which, however, will not
apply when the buyback programme is managed by
a third party or when the issuer has a temporary
buyback programme in place.
Disclosure to the markets of treasury shares trading.
The policy applies to the discretionary trading of treasury
shares irrespective of whether they are carried out in
regulated markets, in multilateral trading facilities,
outside the orders market, either through blocks or
through special transactions, or under buyback
programmes. Furthermore, buyback programmes shall
comply with all the applicable specific regulations, such
as regulation on market abuse and their relevant
implementing rules. The policy does not apply to
transactions on Banco Santander's shares carried out to
hedge market risks or provide brokerage or hedging for
customers.
The full treasury shares policy is available on Banco
Santander's corporate website.
Execution of the buyback programmes charged against
2023 results
According to the 2023 shareholder remuneration policy,
two buyback programmes were executed:
In the first buyback programme, executed from 28
September 2023 to 25 January 2024, we acquired
358,567,487 treasury shares (2.22% of share capital). 
Under the authorization of the 2023 AGM, on 30
January 2024 the board resolved to reduce Banco
Santander’s share capital through the cancellation of
the repurchased shares.
In the second buyback programme, executed from 20
February to 17 June 2024, we acquired 331,305,000
treasury shares (2.09% of share capital). In the terms
agreed at the 2024 AGM, on 25 June 2024 the board
resolved to reduce Banco Santander’s share capital
through the cancellation of the repurchased shares.
First 2024 Buyback Programme
Under the authorization of the 2023 AGM, and according
to the 2024 shareholder remuneration policy, on 26
August 2024 the board resolved to execute a new share
buyback programme for a maximum amount of EUR
1,525 million, equivalent to approximately 25% of the
Group reported profit (excluding non-cash, non-capital
ratios impact items) for the first half of 2024 and for
which we have already obtained the required regulatory
authorization of the European Central Bank (ECB).
In the First 2024 Buyback Programme (executed from 27
August to 3 December 2024), we acquired 341,781,250
treasury shares (accounting for approximately 2,21% of
Banco Santander’s share capital), at a weighted average
price per share of EUR 4.46.
On 17 December 2024, the board resolved to reduce the
share capital in the amount of EUR 170,890,625, by
cancelling the 341,781,250 repurchased shares.
Second 2024 Buyback Programme
Under the same AGM approval and also according to the
2024 shareholder remuneration policy, on 4 February
2025 the board resolved to execute a new share buyback
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programme for a maximum amount of EUR 1,587
million. The appropriate regulatory authorization has
already been obtained and the programme began on 6
February 2025.
The board had submitted the resolution to vote at the
2025 AGM for the share capital reduction by cancelling
the repurchased shares.
As at 31 December 2024, Banco Santander and its
subsidiaries held 15,529,459 shares, which accounted
for 0.10% of Banco Santander´s share capital (compared
to 297,815,673 shares, accounting for 1.84% of the
share capital as at 31 December 2023).
9.2 Dividend policy:
As required in Banco Santander’s by-laws, each year the
shareholder remuneration policy is submitted for
approval by the AGM.
Distribution charged against 2024 results
For the 2024 results, the board continued to apply the
same policy as in 2023, with total shareholder
remuneration of approximately 50% of the Group
reported profit (excluding non-cash, non-capital ratios
impact items), distributed in approximately equal parts
in cash dividend and share buybacks.
Interim remuneration.
On 26 August 2024, the board resolved to execute the
First 2024 Buyback Programme worth up to EUR 1,525
million (equivalent to approximately 25% of said Group
reported profit in H1’24).
On 24 September 2024, the board resolved to pay an
interim cash dividend against the 2024 results of 10 euro
cents per share entitled to the dividend (equivalent to
approximately 25% of said Group reported profit in
H1’24); it was paid from 1 November 2024.
Final remuneration.
Under the 2024 shareholder remuneration policy:
On 4 February 2025 the board of directors resolved to
implement the Second 2024 Buyback Programme worth
a maximum amount of 1,587 million euros, for which
the appropriate regulatory authorization has been
obtained, and the execution of which began on 6
February 2025.
On 25 February 2025 the board of directors resolved to
submit a resolution at the 2025 AGM to approve a final
cash dividend in the gross amount of 11 euro cents per
share entitled to dividends. If approved at the AGM, the
dividend would be payable from 2 May 2025.
Once the above-mentioned actions are completed, total
shareholder remuneration for 2024 will total EUR 6,293
million (approximately 50% of the Group reported profit
-excluding non-cash, non-capital ratios impact items- in
2024), distributed as approximately 50% in cash
dividends (EUR 3,181 million) and 50% in share
buybacks (EUR 3,112 million). These amounts have been
estimated assuming that, as a consequence of the partial
execution of the Second 2024 Buyback Programme, the
number of outstanding shares entitled to a final cash
dividend will be 14,988,884,075. Therefore, that amount
may be higher if fewer shares than planned are acquired
in the Second 2024 Buyback Programme; otherwise, it
will be lower.
Remuneration against 2025 results
As announced on 5 February 2025, the board intends to
allocate up to EUR 10 billion to shareholder remuneration
in the form of share buybacks, corresponding to the 2025
and 2026 results, as well as to the expected excess capital.
This share buyback target includes: (i) buybacks that are
part of the existing shareholder remuneration policy
outlined below, and (ii) additional buybacks following the
publication of annual results to distribute year-end
excesses of CET1 capital.
The ordinary remuneration policy for the 2025 results,
which the Board intends to apply, will remain the same
as for the 2024 results, consisting of a total shareholder
remuneration of approximately 50% of the Group's
reported profit (excluding non-cash and non-capital
ratios impact items), distributed in approximately equal
parts between cash dividends and share buybacks.
The execution of the shareholder remuneration policy
and share buybacks to distribute the excess CET1 capital
is subject to corporate and regulatory approvals.
9.3 Stock market information:
Banco Santander shares are listed on Spanish stock
exchanges (Madrid, Barcelona, Bilbao and Valencia), the
New York Stock Exchange as American Depositary
Shares (ADS), the London Stock Exchange as Crest
Depositary Interests (CDI), the Warsaw Stock Exchange
and in the International Quotation System (SIC) of the
Mexican Stock Exchange (BMV).
As at 31 December 2024, Banco Santander occupies the
second position in the eurozone and in the thirty-second
world by market value among financial institutions, with
a market capitalization of EUR 67,648 million.
7,713 million Banco Santander shares traded in the year
for an effective value of EUR 33,410 million and a
liquidity ratio of 49%.
The Santander share closed 2024 at 4.465 euros.
9.4 Average period of payment to suppliers:
306
The average period of payment to suppliers during 2024
is 11 days, term which is below the maximum
established in applicable regulations.
10. Events after the reporting
period
No significant events occurred from 1 January 2025 to
the date on which these financial statements were
authorized for issue, other than those described in these
annual accounts.
11. Annual corporate
governance report and Annual
report on directors’
remuneration
According to articles 540 and 541 of the Spanish
Companies Act, Banco Santander, S.A. has prepared the
annual corporate governance report and the annual
report on directors’ remuneration for the year ended 31
December 2024 (that are part of the directors’ report of
that financial year) with the contents determined by
Order ECC/461/2013, of 20 March, and by Circular
3/2021, of 28 September, of the National Securities
Market Commission (CNMV), that modifies Circular
5/2013, of 12 June, that defines the annual corporate
governance report model for listed companies, and
Circular 4/2013, of 12 June, that defines the annual
report on directors’ remuneration model for listed
companies.
The annual corporate governance report includes a
section that refers to the compliance of the corporate
governance recommendations in Spain.
The annual corporate governance report and the annual
report on directors’ remuneration are included, as a
separate section, in the individual directors’ report in
accordance with the provisions of article 538 of the
Spanish Companies Act. The aforementioned reports are
sent individually, as other relevant information, to the
CNMV, and are included in the consolidated directors’
report as a separate section. They are available on the
Bank's corporate website (www.santander.com) and on
the CNMV website (www.cnmv.es).
307
Pursuant to Article 253, section 1 of the revised Spanish Companies Act (Ley de Sociedades de Capital), the
board of directors of Banco Santander, S.A. draws up the individual financial statements (comprising the
balance sheet, the income statement, the statement of recognized income and expense, the statement of
changes in total equity, the statement of cash flows and the notes to the individual financial statements) and
the individual directors’ report for the 2024 fiscal year in eXtensible HyperText Markup Language (XHTML)
format, which conforms to the single electronic reporting format required under Directive 2004/109/EC and
Delegated Regulation (EU) 2019/815.
The directors of Banco Santander, S.A., listed below with an indication of their respective positions, declare
that, to the best of their knowledge, the company's individual financial statements for the 2024 financial year
were drawn up in accordance with the applicable accounting principles and give a true and fair view of the
assets, liabilities, financial position and profit or loss of the company, and that the directors’ report includes a
fair review of the development, performance and position of the company, together with a description of the
principal risks and uncertainties that it faces.
Boadilla del Monte (Madrid), 25 February 2025
ANA PATRICIA BOTÍN-SANZ DE SAUTUOLA Y O’SHEA
HÉCTOR BLAS GRISI CHECA
Chair
Chief Executive Officer
GLENN HOGAN HUTCHINS
JOSÉ ANTONIO ÁLVAREZ ÁLVAREZ
Vice Chair
Vice Chair
308
MEMBERS:
HOMAIRA AKBARI
JUAN CARLOS BARRABÉS CÓNSUL
FRANCISCO JAVIER BOTÍN-SANZ DE SAUTUOLA Y
O’SHEA
SOL DAURELLA COMADRÁN
HENRIQUE MANUEL DRUMMOND BORGES
CIRNE DE CASTRO
GERMÁN DE LA FUENTE ESCAMILLA
GINA LORENZA DÍEZ BARROSO AZCÁRRAGA
LUIS ISASI FERNÁNDEZ DE BOBADILLA
BELÉN ROMANA GARCÍA
PAMELA ANN WALKDEN
ANTONIO FRANCESCO WEISS