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Policies

Santander Group ensures ethical, social and environmental criteria are properly followed when conducting business.

It therefore avails of several policies, codes and internal rules inspired by the best practices, international conventions and protocols, codes of conduct and guides that are applicable in every área.

The content of these policies is a process of continuous improvement.  Santander carries out an annual review of its corporate sustainability policies, which apply to the whole Group. These policies are approved by the Group’s board of directors, indicating on the policy the date of the last update.

General sustainability policy

Defines the Bank’s general sustainability principles, and its voluntary commitments with its main stakeholders focused on the creation of lasting value. This policy incorporates the CNMV's Code of Corporate Governance main recommendations in this area.

The sustainability policy also refers to managing social and environmental risks when the Bank provides finance to sensitive sectors and for sensitive business activities, further developed in the sectorial policies.

General sustainability policy (PDF 101 Kb)

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