Design and User Experience

Design and User Experience is responsible for defining the company's design language and applying it effectively across all digital channels. We lead the end-to-end process, from user research through to designing the solution to achieve the objectives. We do this in tandem with Product, Business and Technology, and all the areas involved in each project.

“User experience is everything that happens to your users when they interact with your business or organization through your website, online communication or application and so it is important to have clear user experience goals. UX actually includes everything they see, hear and do as well as their emotional reactions.”
_{Megan Wilson (UX Motel)}

“Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it’s really how it works.”
_{Steve Jobs}

“Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it’s really how it works.”
_{Steve Jobs}

Who we are...

We are a dynamic and highly results-oriented team working with strategic and business vision. We are organised, flexible and creative. We work with Product, Business, Marketing and Technology throughout the design process. We anticipate the needs of our customers and the business. We transform these into innovative solutions, communicating our message effectively in optimal visual style.

What we do…

Our team comprises digital analysts and optimisation experts and user-experience, interaction and graphical-interface designers. Our core objective is to design and improve the experiences of our customers with our products and services. All of the projects conceived in the bank for our customers take shape in our team.

Why you should join us...

Do you like a challenge? We are designing the bank of the future. You could be part of this amazing project. Our team is 100% digital. This means you will have massive impact on the experiences of our customers. We are constantly evolving, innovating and reinventing the way we interact with our customers. You will be working on new projects, where you will have to create everything from scratch, and improving existing projects, analysing what is working and what is not, and proposing improvements to optimise our customer experience.