Our commitment

Being a
top 10 company

to work for in 6 of our geographies by 2021

40-60 %

of women board members by 2021

30 %

of women in senior management roles by 2025

Closing the
equal pay gap

by 2025

Being a
top 10 company

to work for in 6 of our geographies by 2021

40-60 %

of women board members by 2021

30 %

of women in senior management roles by 2025

Closing the
equal pay gap

by 2025

Our progress

A top
10 company

company to work for in 6 of our geographies, achieving our 2021 goal

40 %

of women board members, achieving our 2021 goal

23.7 %

of women in senior management roles in 2020

1.5 %

equal pay gap reduction in 2020

A top
10 company

company to work for in 6 of our geographies, achieving our 2021 goal

40 %

of women board members, achieving our 2021 goal

23.7 %

of women in senior management roles in 2020

1.5 %

equal pay gap reduction in 2020

Named the Best Bank for Diversity and Inclusion by Euromoney

Motivated and engaged team

A responsible business attracts the most talented people and earns their loyalty. That’s why talent management and retention form part of our key human resources strategies.

Each year, we run initiatives and programmes to develop our employees personally and professionally so they can better  serve our customers in a Simple, Personal and Fair way.

Continuous learning helps our employees adapt to a fast-paced landscape that is undergoing constant change.

We keep our workforce motivated through fair and transparent remuneration; a culture of merit; and measures that encourage listening, a good work-life balance, and a healthy and fulfilling environment. 

More information on the Annual Report

Diversity & Inclusion 

To understand and serve our customers well, our workforce must resemble our communities. By managing our diversely-talented people in an inclusive way and in line with our values, we can attract, develop and retain the best professionals while sustainably achieving better results.

That’s why we’ve come up with Diversity & Inclusion (D&I) principles to guide local initiatives, as well as setting minimum standards for subsidiaries’ action plans to boost diversity and inclusion in the group. Those general principles now form part of our corporate culture policy and are key to our cultural transformation.

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