We have been named the most sustainable bank in Spain for nine consecutive years, and this year were named the most sustainable bank in the world. This distinction recognises our commitment to customers, shareholders, investors, employees and communities in every country where we operate.  

Sustainably carrying out our business is one of our priorities. This is why for the past 19 years we have been included in the global ranking of the Dow Jones Sustainability Index (DJSI), the leading international benchmark of the sustainability of companies' environmental, economic, social and corporate governance policies. 

This year we were again listed in the index, and our clear focus on sustainability led us to be ranked first and to be named the world's most sustainable bank among 175 financial institutions. 

“The fact that we are the leading global bank on the Dow Jones Sustainability Index shows that we are executing our strategy successfully.”

 These were the words of our Group executive chairman, Ana Botín, upon learning that we had received a total score of 86 out of 100 and the highest score (100) in various areas assessed by the DJSI, such as tax policy, privacy protection, environmental reporting, corporate citizenship and philanthropy, and financial inclusion

Sustainability, our hallmark

As one of the world's largest banks, five years ago we set out to increase the loyalty of our 140 million customers and transform our bank into a more responsible and sustainable company.

This commitment has led us to become the global leader in sustainable project financing, having mobilised some EUR 50 billion between 2015 and 2018. In addition, in 2018 we provided financial education to more than 360,000 people around the world and supported over 270,000 micro-entrepreneurs in Latin America. And we are the company that invests the most in education in the world, according to the Varkey Foundation, having spent EUR 121 million on university scholarships and agreements in 2018.

We have a clear road ahead. “Without being complacent, we will move forward on these solid foundations, as we know that much remains to be done,” says Ana Botín.


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