Shareholders Contact

Santander Shareholder Relations

• www.santander.com
• accionistas@santander.com
• Shareholder Helpline: +34 91 276 92 90*
• WhatsApp: +34 91 276 92 90*
• Santander Group City. Av. Cantabria s/n 28660 Boadilla del Monte, Madrid (Spain)

^{*Lines are open Monday to Friday from 8.00 a.m. to 7.00 p.m. and on Saturdays from 8.30 a.m. to 1:30 p.m. From 1 July to 30 September there will be no service on Saturdays.}

Holders of CREST Depositary Interests (CDIs)

• www.santandershareview.com
• santandershareholders@equiniti.com
• Shareholder Helpline: 0371 384 2000*

_{*Lines are open Monday to Friday from 8.30 a.m. to 5.30 p.m. (excluding English and Welsh public holidays). Callers from overseas should contact +44 (0) 121 415 7188.}

Holders of American Depositary Receipts (ADRs)

• Bank of New York Mellon, P.O. Box 30170, College Station, TX 77842-3170
• shrrelations@cpushareownerservices.com
• Telephone: (888) 810 7456 (calls from USA)
• Telephone: (888) 810 7456 (Direct Global Invest)
• Telephone: +1 (201) 680-6825 (international calls)