Shareholders Contact

Santander Shareholder Relations

• www.santander.com
• accionistas@santander.com
• Shareholder Helpline: +34 91 276 92 90*
• WhatsApp: +34 91 276 92 90*
• Santander Group City. Av. Cantabria s/n 28660 Boadilla del Monte, Madrid (Spain)

^{*Lines are open Monday to Friday from 8.00 a.m. to 7.00 p.m. and on Saturdays from 8.30 a.m. to 1:30 p.m. From 1 July to 30 September there will be no service on Saturdays.}

Holders of CREST Depositary Interests (CDIs)

• www.santandershareview.com
• santandershareholders@equiniti.com
• Shareholder Helpline: 0371 384 2000*

_{*Lines are open Monday to Friday from 8.30 a.m. to 5.30 p.m. (excluding English and Welsh public holidays). Callers from overseas should contact +44 (0) 121 415 7188.}

Holders of American Depositary Receipts (ADRs)

• Citibank Shareholder Services
• PO Box 43077. Providence. RI 02940-3077
• Phone: +1 888 810 7456
• International phone: +1 781 575 4555
• Lines open Monday to Friday 8:30am to 6:00pm EST
• citibank@shareholders-online.com
• www-us.computershare.com/investor