Cookies policy

  1. Data Controller

    Banco Santander, S.A., a company registered with the Bank of Spain under number 0049, with registered offices in Santander at Paseo de Pereda, 9-12, and holding tax no. A-39000013, and which is the owner of this website (the Bank or the Publisher, without distinction), hereby informs visitors to the www.santander.com website or to the empleo.santander.com, careers.santander.com and emprego.santander.com sub-domains (the "Website") about its cookies policy, in order for them to be aware of the cookies that will be used while they browse the Website and in order to allow them to consent to said cookies.

    This Cookies Policy (the "Cookies Policy") is supplemented by the Privacy Policy for this Website.

  2. What are cookies?

    Cookies are files that are downloaded and stored on an Internet user's device (computer/smartphone/tablet) when they visit certain websites and applications, and they are used for storing and retrieving information about navigation using that computer.

    Cookies can be installed either directly by the websites visited by the user or by third parties with which the website is related, and they allow the website to keep track of the user's activity on the site or on other, related sites, including: the location from which the user is connected, the connection time, the device (wired or mobile) used to access the website, the operating system and browser used, the most frequently visited websites and the number of clicks. They also provide data on the user's browsing habits.

    For more information on how websites and apps use cookies, go to https://www.allaboutcookies.org.

    Although cookies do not need to be enabled to access the Website, disabling them may limit the use of certain services or prevent the Website from working correctly as it might not be possible to perform certain functions.

  3. Data protection

    In certain circumstances, the use of cookies may involve processing the personal data of device users when they visit the Website. The legal basis for this processing of data, except in cases in which it is necessary for browsing the Website, exists if the users have given their consent after they have been provided with clear and complete information on the use of the data, in particular, on the purposes of processing the data, with regard to the protection of personal data.

    Users may obtain information about the Bank’s processing of their data by contacting its Data Protection Officer/Privacy Office at privacidad@gruposantander.es or by consulting the Bank’s privacy policy on its website www.santander.com.
     
  4. Authorisation to use cookies

    In accordance with this cookies policy, provided that the user has consented to it, the Bank will use cookies as described below. The user of the Website may modify or reject the use of cookies, except for the technical, preference or personalisation cookies, which are necessary to ensure the basic functioning of the Website or to provide any services you may request, which do not require your consent, and therefore, they cannot be disabled.

    You can manage your consent in relation to the cookies used by the Bank by clicking on this link:

    COOKIES CONFIGURATION

  5. Types of cookies used

    This Website uses the following types of cookies:

    1. Strictly necessary cookies placed by the publisher and technical cookies

      Both of these types of cookies have been added to the Website by the publisher, who also accesses the information found in them, "Strictly necessary" cookies are used to provide a given service requested by the user, while "technical" cookies allow the Website to work properly from a technical perspective.

      Technical cookies include any that the publisher uses for controlling traffic and transmitting data, identifying sessions and accessing restricted areas. This type of cookies also includes user interface personalisation cookies. As established in Art. 22.2 of the Spanish Law on Information Society Services (LSSI), consent is not required for their use.

    2. Personalisation or preference cookies

      Cookies that allow information to be recorded so that the user can access the service with certain characteristics, which may differentiate their experience from that of other users, such as their preferred language or the number of results to show in their searches.

      The following table provides more detailed information on the technical cookies, strictly necessary cookies and personalisation cookies used by the publisher on the Website:

      NAME

      PURPOSE

      DURATION/EXPIRY

      san_lang

      Used to define the user’s language preferences and decides

      10 years

      SAN_REDIRECT

      Cookie that defines the preference in the redirect component and selects the user's preferred option

      End of session

      Apstr

      Used as part of the analysis, adds code to the site's URL to help track the user's browsing history

      End of session

      utmzSource

      Personalised tracking of the source for applying URLs. The personalised source is the benchmark URL, e.g. Google, Yahoo or TalentBrew

      End of session

      viewedjob

      Contains the job ID and the customer ID for the job viewed by the user. Used for the module of recently viewed jobs

      30 days

      SavedViewedjobs

      Contains the job ID and the customer ID for jobs that the user has marked as "saved". Also used for the module of recently viewed jobs

      30 days' personalisation

      searchFormCookie

      Used to store the last location that the user selected for the search

      30 days

      isMobile

      Contains a True or False value to indicate whether the browser is a mobile web browser

      End of session

      Personalisation

      Contains the location of the user via geolocation and the last five category/location searches

      30   days

      CONSENTMGR This cookie will be used to store the general consent stored through Tealium, the tool that manages user preferences. 90 days

    3. Third-party cookies

      Detailed below are the different types of third-party cookies, along with their purpose, that may be downloaded to your computer when you use the Website and which are sent to your computer or terminal by a domain or computer managed by a third party other than the publisher or which are placed by the publisher even though the information contained in them is processed by a third party. These cookies do not allow the publisher to identify users who navigate its website. Information collected by third parties using these cookies is subject to those parties' own privacy policies.

      1. Analysis cookies

        These cookies allow the publisher to track and analyse the behaviour of users when navigating the Website or using its services. The publisher uses them to measure activity on the Website and create navigation profiles that enable it to make improvements based on the analysis of usage data. The information handled does not allow the user to be uniquely identified.

        The analysis cookies used on this Website are GOOGLE ANALYTICS and ADOBE ANALYTICS cookies. We also use the tag management service supplied by TEALIUM.

        GOOGLE ANALYTICS is a web analysis service provided by Google, Inc. We use Google Analytics to monitor how visitors use the Website and to collate reports and help improve the Website. For more information on how Google collects and processes this data, click on https://policies.google.com/privacy?hl=en. If you would like to revoke your consent regarding the use of these cookies, you can install Google Analytics opt-out browser add-on by following the instructions in this link: https://tools.google.com/dlpage/gaoptout?hl=en or by following the steps outlined in section 5 below.

        ADOBE ANALYTICS is a web analysis service provided by ADOBE that the publisher uses to analyse web audience, count unique visitors, record the time and date of unique visitors, etc.

        The table below provides more detailed information on these cookies:

        NAME

        OWNER

        PURPOSE

        DURATION/EXPIRY

        _utma

        Google

        Distinguishes between users and sessions. A user is a person who visits the site. A session is the period that the user spends on the site, and may consist of several page visits. This allows for an analysis of how the site is used in terms of user page visits and views

        2 years from creation/update

        _utmb

        Google

        Used to differentiate new sessions/visits from repeat visits. Return visitors can be identified through the use of the cookie, which new visitors will not have

        30 minutes from creation/refresh

        _utmc

        Google

        Used in conjunction with the _utmb cookie to determine whether a user is a new or return visitor

        End of browsing session

        _utmz

        Google

        Stores the source of traffic or campaign that explains how the user got to the site

        6 months from creation/update

        _utmt

        Google

        Used to throttle the request rate. This means limiting the number of analysis events sent to Google

        10 minutes

        _ga

        Google

        Used by the web audience analysis tool to differentiate unique users

        2 years

        _gid

        Google

        Used by the web audience analysis tool to differentiate unique users

        24 hours

        utag_main

        Tealium

        This cookie is set by Tealium, the tool that manages tags and consent on all of our websites.

        1 year

        s_cc

        Adobe Analytics

        Used to determine whether the cookies are enabled

        Session

        s_nr

        Adobe Analytics

        Stores the date of the visit and whether the visitor is a first-time visitor or a repeat visitor

        2 years

        s_sq

        Adobe Analytics

        Used when the ClickMap and Activity Map functionalities are enabled. Contains information about the last link that the user clicked on

        Session

        s_ ecid

        Adobe Analytics

        Used to allow persistent ID tracking in 1st-party state and used as a benchmark ID if the AMCV cookie has expired. See AMCV cookie here for further details

        2 years

        AMCV_###@AdobeOrg

        Adobe Analytics

        Used to identify a unique visitor – Experience Cloud

        2 years

        s_vi

        Adobe Analytics

        Used to record the date and time for the unique visitor identifier

        2 years

        s_fid

        Adobe Analytics

        Used to record the date and time for the alternative unique visitor ID

        2 years

        mbox

         

        Adobe Target

        Used to conduct tests aimed at improving the user experience and knowing the most relevant elements and content for visitors

        2 years

        _hjid

         

        Hotjar

        Used by the web audience analysis tool to record the number of pages the user has viewed, the number of times they have visited our site, and a unique ID

        1 year

        _hjFirstSeen

         

        Hotjar

        Used to determine whether a user is a new or return visitor

        Session

        _hjAbsoluteSessionInProgress

         

        Hotjar

        This cookie is used to detect the first page viewed during a user’s session

        30 minutes

        _hjIncludedInPageviewSample

         

        Hotjar

        This cookie is used to know whether the visitor is included in the data sampling defined by the tool’s visit limit.

        30 minutes

        _hjIncludedInSessionSample

         

        Hotjar

        This cookie is used to determine whether the user is included in the data sampling defined by the tool’s visit limit.

        30 minutes

        at_check Adobe Target A cookie created by Adobe Target that is used to determine whether a visitor accepts cookies. Session
        _ga_18TFZRJTGN Google It is used to maintain session status. 2 years

      2. Behavioural advertising cookies 


        These cookies store information on the users’ behaviour obtained through continuous observation of their browsing habits. This information is used for developing a specific profile for delivering tailored advertising.

        The rejection of the use of behavioural advertising cookies will prevent the Bank from displaying personalised advertising of interest to the user.

        NAME

        OWNER

        PURPOSE

        DURATION/EXPIRY

        _personalization_id

        Twitter

        The purpose is to collect information from users who have been directed to the Website by advertising campaigns from this platform

        2 years

        _gac_UA-58567623-40, _gac_gb_G-18TFZRJTGN

        Google

        Includes user-related campaign information through the link between Google Analytics and Google Ads. Google Ads website conversion tags will read this cookie

        90 days

        _IDE, test_cookie, _gcl_au 

        Google / DoubleClick

        The Google / DoubleClick cookie aims to improve the advertising displayed to users

         

        1 year, 1 month, 3 months

        fr, _fbp, _fbc

        Facebook

        Collects a combination of the user’s browser and unique identifier, used to tailor advertising to users

        3 months

        li_oatml, lms_ads, li_fat_id

        LinkedIn

         

        Used to identify members of LinkedIn for advertising and analysis purposes outside the designated countries and, for a limited time, for advertising purposes in the designated countries.

        30 days

        lidc LinkedIn Facilitates the selection of the best data centre for LinkedIn. 24 hours
        li_gc LinkedIn It is used to store user consent regarding the use of cookies for non-essential purposes. 2 years
        bcookie LinkedIn A browser identification cookie to uniquely identify devices accessing LinkedIn and detect platform abuse. 2 years
        lang LinkedIn It stores the user's language. Session
        wd Facebook Through the use of this cookie, Facebook stores the user's screen resolution. 7 days
        xs Facebook Through the use of this cookie, Facebook detects if you are logged in on its platform. 1 year
        dpr Facebook Through the use of this cookie, Facebook is able to improve the experience offered to users based on their device settings.  7 days
        sb Facebook Facebook stores information about the browser to improve its security settings.  2 years
        usida Facebook Collects a combination of the user’s browser and unique identifier, used to tailor advertising to users Session
        m_pixel_ratio Facebook Through the use of this cookie, Facebook is able to improve the experience offered to users based on their device settings.  Session
        datr Facebook The purpose is to identify the web browser used to connect to Facebook, regardless of which user is logged in. This cookie plays a key role in security. 2 years
        locale Facebook It stores the user's language. 7 days

  6. Ways to disable or remove cookies

    • Users may withdraw or modify their consent relating to cookies at any time, through the settings panel referred to in section 4 and listed in the following link, by using common platforms that may exist for this purpose or their browser.
    • Users wishing to withdraw their consent on the browser they use, must set it up as follows:
    • (i) Microsoft Internet Explorer: in the “Tools” menu option, select “Internet Options” and click on “Privacy”.
    • (ii) Firefox for Mac: in the “Preferences” menu option, by selecting “Privacy”, selecting the “Display cookies” section, and for Windows in the “Tools” menu item, selecting “Options”, clicking on “Privacy” and then “Use custom settings for history”.
    • (iii) Safari, in the Safari option, select “Preferences”, and “Privacy”.
    • (iv) Google Chrome, in the Tools menu option or Chrome tab (for Mac), by selecting “Options” (“Preferences” for Mac), go to “Advanced settings” and then to “Privacy and security” and “Website settings”, and lastly by clicking on “Cookies and site data”.
    • Please note that, if you have accepted third-party cookies, you must delete them from the options in the browser. In this regard, it is recommended that you consult the help section for your browser or visit one of the support sites for the main browsers:
    • You can also use tools to block cookie tracking, such as “do not track”.
       
  7. Update to the Cookies Policy and contact details

    This Cookies Policy may change depending on the cookies used. If new types of cookies are included whose use requires informed consent, the publisher will inform the visitor and record their due consent.

    Without prejudice to the above, the publisher recommends that you review this policy each time you access our Website, so that you are properly informed about how and why we use cookies and are aware of any changes in the type of data collected.

    If users have any queries concerning the Website's Cookies Policy, they may contact the publisher at the following address: comunicacion@gruposantander.com with "Cookies Policy" in the subject line.