We help people and businesses to prosper, supporting inclusive and sustainable growth

22.8 mn

loyal customers in 2020 (6% more than last year)

42 mn

digital customers in 2020 (15% more than last year)

97.9 %

of employees with permanent contract in 2020

4.9 mn

financially empowered people

225,000

grants, internships and entrepreneurship programmes since 2019*

4 mn

people helped through our community programmes since 2019*

22.8 mn

loyal customers in 2020 (6% more than last year)

42 mn

digital customers in 2020 (15% more than last year)

97.9 %

of employees with permanent contract in 2020

4.9 mn

financially empowered people

225,000

grants, internships and entrepreneurship programmes since 2019*

4 mn

people helped through our community programmes since 2019*

*exceeding our 2021 target in 2020

Topics of interest