of shareholders
of shareholders
Investor Day is a key corporate event for shareholders and investors, who make up one of Grupo Santander’s main stakeholder groups. It’s where our most senior leaders outline the bank's strategy and core business and financial targets.
The loyalty and support of our shareholders and investors are crucial to our operations and quest to continue building a responsible bank. That’s why we strive to offer them increasing value through remuneration, profitability and other benefits.
Our strategic plan for 2026-28 sets a new standard for profitable growth, with the aim to serve more than 210 million customers across Europe and the Americas. Customer growth, together with disciplined execution of ONE Transformation, will drive higher revenues and structurally lower costs, resulting in an efficiency ratio of c.36% and a RoTE above 20% by 2028.
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By 2025, the bank is aiming to add 40 million customers, taking the total to c.200 million, while increasing active customers by 26 million to c.125 million.
The starting point for achieving these objectives is an excellent execution of its strategic plan, which has placed Banco Santander as one of the most profitable and efficient banks among its peers.
