Icono información

Cookie policy

We use our own cookies to improve our services while analysing your navigation habits. If you continue navigating through this page, we understand that you accept their use in the terms laid down in the Policy of Cookies. More information.

SAN share (Madrid) Negativo_GB 3.5715 | -3.49% | 18:00


Our goal is to earn the trust of our more than four million shareholders and provide them with sustainable growth, predictable profits and maximum transparency.


Value creation and transparency

Our goal is to maintain trust and create value for our 4.1 million shareholders in 170 countries. As a responsible bank, transparency and commitment to investors and shareholders is priority.

Main aspects of our relationship with our shareholders

  • One share, one vote, one dividend principle.
  • No statutory shareholder rights plan.
  • Encouragement of active and informed participation at shareholder meetings. In 2018, Santander broke its participation record at the general shareholders' meeting (quorum of 64.55%).
  • Use of new technologies for improving processes. At the General Shareholders' Meeting 2018. blockchain technology was used for voting by investors. This improved the overall transparency of proxy voting and increased operational efficiency, security and analytical capacity, which is beneficial for investors, issuers, agent banks and custodians.

Another of our priorities is to maintain constant communication with shareholders, informing them about the Group's performance and share prices and driving fluid discussion with them (as established in our policy on communication and contact with shareholders, institutional investors and proxy advisors). In 2018, we launched a new 'Virtual Service' channel, over which shareholders can have individual meetings with Shareholder and Investor Relations.

Shareholder remuneration

In 2018, Santander was once again one of the most profitable banks in the world.

  • In a complex environment, characterised by high volatility, we have continued to meet our financial goals, increasing shareholder remuneration by up to 23 cents per share1.
  • This means an annual increase of 4.5% on the total dividend and 9% on cash1.
  • In a complicated year, the leading share indexes and the Santander share price ended down. The share registered a drop of 27.5% in comparison with -28% of Stoxx Banks. In terms of overall profitability, Santander dropped 24.3%.
  • On 31 December, Banco Santander was the number one bank in the eurozone and the sixteenth-largest bank in the world by market cap – at EUR 64,508 million.
  • At year end, Santander had 16,236,573,942 outstanding shares and an average of 74.7 million shares were arranged during 2018, making it the most liquid bank in Europe.

Communication with shareholders, investors and analysts