Santander reported an underlying profit of €5,081 million in 2020, down 38% in current euros, due to an increase in loan-loss provisions attributable to the covid-19 pandemic. Although the pandemic has had a significant impact on the economic environment, net interest income and net fee income have shown signs of recovery in the second half of the year. In the fourth quarter, the bank achieved its highest customer revenues in the last two years in constant euros, reflecting these improvements.
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