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Santander Way. Strong Corporate culture

Santander Way reflects Santander strong global culture, fully aligned to bank corporate strategy. It includes the purpose, the aim, and how Santander do business. It is the bedrock of Banco Santander, a responsible bank.

Our purpose is to help people and businesses prosper.

Our aim as a bank is to be the best open financial services platform by acting responsibly and earning the lasting loyalty of our people, customers, shareholders and communities.

Our How is to be Simple, Personal and Fair in everything the bank do.

Simple, Personal and Fair is how we do business and behave as part of our corporate culture. It embodies how all Santander's professionals think and operate, and represents what our customers expect of us as a bank. It defines how we go about our business and take decisions, and the way we interact with customers, shareholders and the community.

Santander corporate culture includes eight corporate behaviours...

…and a strong risk culture where everyone is personally responsible for managing their risks in their day to day work 



Risk culture “Risk pro” defines the way in which Santander understand and manage risks on a day to-day basis. It is based on the fact that all professionals are responsible for the risks they manage.

To ensure The Santander Way is understood and embedded, we need to develop,  promote and monitor the consistency and implementation of our global culture across all the markets where Santander operates.

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