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Santander Way - a strong corporate culture

The Santander Way reflects our global culture, which aligns with the Bank's corporate strategy. It includes our purpose, our aim, and how we do business. It is the foundation of being a responsible bank.

Our purpose is to help people and businesses prosper.

Our aim  is to be the best open financial services platform by acting responsibly and earning the lasting loyalty of our people, customers, shareholders and communities.

We will achieve this by being Simple, Personal and Fair in everything we do.

Simple, Personal and Fair is how we do business and behave as part of our corporate culture. It embodies how all Santander's professionals think and operate, and represents what our customers expect of us as a bank. It defines how we go about our business and make decisions, and the way we interact with customers, shareholders and the community.

Our culture incorporates eight corporate behaviours...

…and a strong risk culture where everyone is personally responsible for managing risk in their daytoday work 



Risk culture “Risk pro” defines the way in which Santander understands and manages risks on a day to-day basis. It is based on the fact that all professionals are responsible for the risks they manage.

To ensure The Santander Way is understood and embedded, we constantly develop,  promote and monitor the consistency and implementation of our global culture across all the markets where Santander operates.

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