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At Santander UK, we have an industry-leading cyber security team that works across the bank to keep employees and customers safe.

Talented and passionate people are essential to this. The UK Chief Information Security Office (CISO) works to ensure the bank is protected against cyber threats with innovative solutions and cross-industry collaboration.

How we help our UK customers

Keeping our customers safe online is at the heart of everything we do.

Whilst customers may not see it, we put multiple layers of security in place, whether they’re banking online or via the mobile app, to create a secure and seamless experience for their everyday banking requirements.

We also protect all of our online systems and the information they store, detecting threats, implementing cyber security protocols and developing defence mechanisms.

Types of roles 

Within the Chief Information Security Office (CISO), there are a number of teams that help keep the bank and our customers safe:

  • Cyber Technology – implementing and managing secure solutions across the bank. Roles include Security Architects and Engineers, as well as Portfolio Managers and Business Information Security Officers.
  • Cyber Threat Unit – understanding and deterring today’s biggest cyber threats through our robust Protect, Detect, Respond approach. Delve into the minds of threat actors with roles such as Penetration Testers and Threat Intelligence Analysts.
  • Identity and Access Management – ensuring our colleagues have the right access and security levels to work efficiently and securely. Roles include Data Loss Prevention Analysts and User Access Managers.
  • Governance Risk and Control – leadership and co-ordination of security governance, risk and control assurance in line with Security Policies. Roles include GRC Analysts with specialities in Cyber Awareness and Risk.

Each team works together to achieve our vision of making Santander a cyber-resilient organisation by implementing a world class, global and agile capability.