Last update: 03/06/2020
We are a responsible bank and our priority is to protect the health of our employees, customers and shareholders, while also contributing to the protection of society as a whole. This is particularly important today with the coronavirus (COVID-19) pandemic facing the world. We have put in place contingency plans in the geographies in which we operate to contribute to the public well-being.
For weeks we have been monitoring the situation and have activated all of the protocols and actions necessary to mitigate the effects of the virus and its spread. In addition, we have ensured that our key suppliers have contingency plans that certify the continuity of our activity in order to ensure the proper functioning of our services for our customers. We have also published various information in our internal and external communications channels to keep our people, clients, shareholders and investors informed at all times.
In parallel, we have implemented specific measures for each of our stakeholders depending on the country in which they are located. These are plans to help protect our employees, customers, shareholders and investors from the coronavirus and to mitigate its economic impact.
Main announced measures
Common set of measures in most or all markets
Key measures by market
Santander Consumer Finance