Last update: 23/12/2023

E-commerce offers a wealth of possibilities. We can buy (almost) anything online. Being able to shop safely is crucial to avoid the risks that online shopping poses. Here are some simple tips on how to shop online more safely and responsibly to protect your data and devices.

Do your research. Make sure the online shop you are visiting is the real and legitimate. 

• If you have never purchased there before do a quick search to see what types of reviews it gets online. 
  
  
• If it’s an established retailer, always check the web address to make sure it’s the right one. This is particularly important if you are following a link sent to you via email, text or instant message. 
  
  
• When sharing sensitive information on any website, including payment information, avoid http:// sites and stick to https://. 
  

Typically, retailers will offer the possibility to pay by either credit or debit card. In some cases, you may have many other options including, bank transfer, PayPal, ApplePay, GooglePay, AmazonPay to name a few. Make sure you familiarise yourself with the different payment types available and the protections they offer. When paying by card, retailers that offer payment authentication services (e.g. Verified by Visa or MasterCard Secure) add an additional layer of security. 

Just because it’s online doesn’t mean you should ignore your instincts or some basic cyber tips: 

• Think before you click or reply: If you receive an email from a retailer with an offer that’s too good to resist and you weren’t expecting, check for signs of phishing. 
  
  
• Keep your passwords safe: If you need to sign up to the retailers’ website, don’t reuse a password (especially not your online banking ones!). 
  
  
• Be discrete online or in public: If you are uncomfortable sharing information that is not necessary for the purchase, don’t.  
  
  
• Protect your information and equipment: If you are on a public Wi-Fi, wait until you’re home to make that purchase. 
  
  
• If you suspect it, report it: If something goes wrong, notify your payment provider or bank immediately. 

Online shopping should be fun. Download and share this practical infographic with some simple steps to make your online purchases more secure.