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SAN share (Madrid) 3.87 | 0.0% | 18:00

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Rules of usage for social networks

Every Banco Santander profiles on social networks inform about their terms and conditions of use. These terms are specified in the following document:

Santander has created this page on social networks in order to listen to and inform you, and so that you may learn more about our company. Its main objective is to promote transparent and constructive dialogue, at all times with respect among all of its users. 

In order for this channel to be useful for everyone, certain basic rules must be respected. You should read the following rules of usage carefully before participating: 

  1. Remember that this is a public forum. By adding any data, comment or information, you are assuming that this may be visible to other users of this social network and the Bank.

  2. We request that you speak in the first person and that you add value to your comments by providing information and contrasting perspectives. Remember that you are responsible for your contributions and for any possible consequences to your image and reputation. If you have any doubts, it is better to refrain from making a contribution.

  3. This space provides a forum for an exchange of views or constructive debate; however it is not the appropriate setting for creating disputes, to discredit other users or third parties, or to lodge complaints or grievances which should be made through the specific channels established by the Bank for that purpose.

  4. Treat other users with respect; use appropriate and correct language and act as though you are in the presence of the other person.

  5. Do not post advertising material or use this profile to obtain or do business, or to compare or assess products or services of other companies. This forum must not be used to promote or seek employment; the Bank has a job bank.

  6. Your contribution should contain specific data and a consistent argument. Articles and small extracts from texts, books and general works by third parties is permitted, provided the source and name of author is included. If you are posting your own contribution (text, photographs, graphics, video or audio), we hereby notify you that you are granting authorisation to the Bank to reproduce it in physical or virtual form where we will indicate your name as author, without prejudice to which other users may also save or reproduce it.

  7. The “flame” and “Santander” symbol and/or any other logo that we use in this profile are registered trademarks. The content used by Santander in this profile is also owned by the Bank, and therefore the Bank reserves all intellectual and industrial property rights associated therewith. You should commit to respect them and not to use them without due authorisation, regardless of the medium.

  8. You should only download the content and copy or print any contribution for your personal and private use.

  9. We notify you that within the profile of this social network, the Santander Group will not request any of your access codes and signatures for online banking systems, nor your card number or any other personal credentials. Banco Santander never sends access codes by e-mail, or by SMS or telephone.

  10. The information contained in this profile must not be regarded as advice, recommendation for purchase, sale or any other type of negotiation regarding Santander shares or any other security or financial instrument. When you are acquiring securities, you should do so on the basis of your own judgment and interest, following receipt of any professional advice which you consider appropriate. Do not carry out any form of investment activity on the basis of the information contained in this profile.

  11. This profile may contain statements concerning forecasts or estimates which include comments on business development and future returns based on our current judgments. However it may be the case that certain risks, uncertainties and other relevant unknown or unpredictable factors may cause results to differ materially from those expected. Remember that the statements relating to results, share price or historical financial growth are not intended to give the impression that our performance, share price or future returns (including share profit), will necessarily be equal to or greater than those in any previous period. Nothing in this profile should be understood as an estimate regarding results or profits.

  12. We must preserve the proper use of this profile, therefore Banco Santander, as manager, reserves the right to remove, without right of replacement, any contribution which:

    • It considers illegal, disrespectful, groundless, threatening, inappropriate or libellous, socially discriminatory or occupationally reprehensible or which, in any way, may cause material or moral damage or harm to Banco Santander, its employees, collaborators or third parties.

    • Incorporates third party data without its authorisation.

    • Contains any type of recommendation regarding the securities markets, privileged information or publicity or promotional material, whether personal or for the benefit of third parties, and whether they are physical or legal persons.

    • Is redundant.

    • Unrelated to the aims of this profile. 

On sending your contribution, we understand that you accept all these rules and the conditions of use established by social network). 


Grupo Santander is not responsible for the views expressed in this profile, and does not assume any warranty concerning the truthfulness, accuracy or updating of the information it contains.

Under no circumstances shall Grupo Santander, its branches and/or managers, employees and authorised personnel be responsible for any type of damage, loss, claims or expenses, whether arising from the use of this social network or otherwise, the information acquired or accessed by or through it, computer viruses, operational failures or interruptions in the service or transmission, or failures in the line; the use of this social network, both by direct connection and by link to another medium, constitutes a warning to any user that these possibilities may occur. 

Grupo Santander is not responsible for other websites which may be accessed through links from this profile or any content placed at its disposal by third parties.

Santander reserves the right to modify, suspend, cancel or restrict the content of this profile, the links or the information obtained through it, without prior notice. 

In the event that any issues arise regarding navigation, content and access, please contact the profile manager.

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