9M’21 Highlights

332

branches

10,570

employees

4.0 mn

total customers

1,934 k

digital customers

€ 463 mn

underlying attributable profit

18 %

underlying RoTE

332

branches

10,570

employees

4.0 mn

total customers

1,934 k

digital customers

€ 463 mn

underlying attributable profit

18 %

underlying RoTE

About us

Banco Santander Chile is one of the largest banks in the country in terms of total assets, loans and deposits. It offers a wide range of commercial and retail banking services, including loans denominated in Chilean pesos and in foreign currency to finance a wide variety of commercial transactions, commerce, forward contracts and lines of credit in foreign currency. In addition to traditional banking operations, it offers other financial services, including financial leasing, financial advisory services, investment fund management, as well as securities, insurance and investment brokerage.

Our history

Santander established in Chile in 1978 with the opening of a subsidiary aimed mainly at foreign trade. In 1982 it bought over Banco Español Chile and in 1996 it merged with Banco Osorno y la Unión, becoming one of the largest banks in the country.

In 2002 Santander merged with Banco Santiago, consolidating itself as one of the leaders in the financial industry, thanks to its strategy based on product innovation, risk assessment, and customer service quality.

Strategic priorities

  • Maintaining our leadership position in local banking in an increasingly dynamic economic environment
     
  • Continuing to progress in our technological developments in order to improve efficiency
     
  • Expanding our digital platforms such as Life and Superdigital, improving our customer service indicators, and increasing loyal and digital customer base

 

Claudio Melandri

Chairman of the board of Banco Santander Chile and country head of Grupo Santander in Chile

No results found

Non-IFRS and alternative performance measures 

In addition to the financial information prepared in accordance with International Financial Reporting Standards (“IFRS”) and derived from our financial statements, the information above contains certain financial measures that may constitute alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (“Non-IFRS Measures”). Such APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures.  For further details of the APMs and Non-IFRS Measures used by Banco Santander, S.A. (Banco Santander), as the parent company of Santander Group, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see the Banco Santander´s most recent Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission, as well as the section “Alternative performance measures” of the annex to Banco Santander´s most recent quarterly Financial Report. These documents are available on Banco Santander’s website (www.santander.com). 

The businesses included in each of the Santander Group primary segments and the accounting principles under which their results are presented in such documents may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by its subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in such Santander Group documentation. Accordingly, the results of operations and trends shown for the Santander Group´s business areas may differ materially from those of such subsidiaries.