Q1´24 Highlights

€482 bn

Asset under Management (1)

34.4 %

C/I

€838 mn

PAT + fees (2)

80.4 %

RoTE (3)

€482 bn

Asset under Management (1)

34.4 %

C/I

€838 mn

PAT + fees (2)

80.4 %

RoTE (3)

(1) Includes off-balance sheet assets and deposits
(2) Includes all fees generated by Santander Asset Management and Insurance, even those ceded to the commercial network, which are reflected in Retail & Commercial Banking’s P&L.
(3) Data are presented annualizing the impact of the temporary levy on revenue earned in Spain. Without annualizing its impact: 77.3%

About us and our history

Santander Wealth Management & Insurance is the global Santander Group division that integrates the businesses of Santander Private Banking, Santander Asset Management and Santander Insurance businesses, with the aiming to becoming the best Wealth & Protection Manager in Europe and the Americas, acting responsibly to earn the trust of our customers and their families. The division was created in 2017 and has grown at double-digit in the last years driven by:

  • our geographical presence and scale, which have enabled us to build an authentic global service platform;
     
  • an in-depth local knowledge combined with the global capabilities that we make available to all of our customers; and
     
  • a constantly improving offer, more comprehensive and better prepared to the current environment, and which leverages our capabilities as a leading financial group.

€5.5 bn

Net new money (PB)

€5.5 bn

Net new money (PB)

Santander Private Banking

Santander Private Banking (SPB) is the global Banco Santander private banking business, with a significant presence in 11 markets in Europe and the Americas, providing services to a client base of over 277,000 customers. It has a highly specialised team of professionals who, connected through a global platform, provide a top-tier service to customers both in their home countries and abroad. Over the last few years we have expanded our value proposition, strengthening our investment products’ portfolio, with special focus on alternatives and thematic investing, as well as ESG and lending solutions.  We have also launched a differentiated global offer for customers with a high equity clients (Private Wealth). 

Our efforts to provide the best service to our customers have earned us several awards. Of note is the recognition by Euromoney magazine as top 3 best global private banking* and as the best private banking in six of our markets.

*Customers with up to $250 million in assets under management.

€3.8 bn

Net sales (SAM)

€3.8 bn

Net sales (SAM)

Santander Asset Management

Santander Asset Management is a global asset manager with strong local roots in Europe and Latin America. With a presence in 10 main countries, it manages assets for individuals and corporate clients, and intermediaries. In recent years, the company has undergone a transformation process in which it has unified its operating platform worldwide. It has also developed new investment strategies that respond to the paradigm shift in the markets, levering the best of fundamental analysis and systematic management to provide the optimal solution to each client.

Noteworthy is its leadership in sustainable and responsible investment in Europe and Latin America, the outstanding performance in its investment themes’ range and its broad investment strategies in alternative assets.

€3.0 bn

Gross written premiums

€3.0 bn

Gross written premiums

Santander Insurance

Santander Insurance is committed to becoming the go-to insurance company for Group customers through its comprehensive value offering and excellent customer experience provided through in-person and digital channels.

In addition to the life business, in recent years the non-credit offer was completed, with strong growth in the auto and SME business. New and innovative products have been introduced, such as the 100% digital Santander Brasil help service, HelpS, offering supplementary services in the areas of auto, home, pets and bicycles, where it is the customer who decides how to use the services – including for third party assets.

Adhesion

from SAM to Net Zero Asset Managers

Adhesion

from SAM to Net Zero Asset Managers

Acting responsibly

The Wealth Management & Insurance division stands firm in its commitment to socially responsible investment (SRI), which is one of its strategic priorities. It uses an analysis methodology that enables it to assess the risks and opportunities arising from ESG factors to support decision-making in advisory and portfolio management processes, analysing over 25,000 companies and 190 governments.

In 2021, Santander Asset Management joined the global initiative 'Net Zero Asset Managers' as part of its climate change commitment. As part of this, SAM has undertaken to reach net zero greenhouse gas emissions by 2050 or earlier.

Strategic priorities

Santander Asset Management

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  • Continue to be the preferred funds partner for our retail network
  • Become a relevant player in the Alternatives business
  • Grow in the Institutional and Private Banking segments
  • Implement digital investment platforms in all countries

Santander Insurance

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  • Work to be the preferred insurance provider for our customers 
  • Focus on improving customer lifetime value and user experience through innovative programmes
  • Leverage data analytics to deliver better service to our customers

Santander Private Banking

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  • Continue building our global platform leveraging the connectivity of our teams
  • Keep developing a more sophisticated value proposition 
  • Nurture our PB segments, with a global service supporting cross-border clients in Private Wealth

ESG across the three businesses

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  • Our ESG commitment: reach €100bn Socially Responsible Investments (SRI) AuMs by 2025

 

Annual Review 2023

Víctor Matarranz
Víctor Matarranz

Our Head

 

Víctor Matarranz

Senior Executive Vice President and Global Head of Wealth Management & Insurance

No results found

Non-IFRS and alternative performance measures 

In addition to the financial information prepared in accordance with International Financial Reporting Standards (“IFRS”) and derived from our financial statements, the information above contains certain financial measures that may constitute alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (“Non-IFRS Measures”). Such APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures.  For further details of the APMs and Non-IFRS Measures used by Banco Santander, S.A. (Banco Santander), as the parent company of Santander Group, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see the Banco Santander´s most recent Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission, as well as the section “Alternative performance measures” of the annex to Banco Santander´s most recent quarterly Financial Report. These documents are available on Banco Santander’s website (www.santander.com). 

The businesses included in each of the Santander Group primary segments and the accounting principles under which their results are presented in such documents may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by its subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in such Santander Group documentation. Accordingly, the results of operations and trends shown for the Santander Group´s business areas may differ materially from those of such subsidiaries.