PagoNxt

2023 Highlights

PagoNxt 2023

€1,140 mn

Revenue

+17 %

% growth revenue

€1,140 mn

Revenue

+17 %

% growth revenue

Merchant acquiring

€ 206 bn

TPV

+22 %

% TPV

+29 %

Number of transactions

€ 206 bn

TPV

+22 %

% TPV

+29 %

Number of transactions

Note: YoY changes in constant euros.

Definiciones de los nuevos negocios globales como publicado el 20 de diciembre de 2023.

About us

PagoNxt is a one of a kind paytech business providing customers with a one-stop shop for innovative payments and integrated solutions. 

What is PagoNxt?

Our history

PagoNxt was created at the end of 2020 as a global payments platform to bring Santander Group’s most innovative payment assets under one roof and build on the established Getnet franchise, with the aim of becoming the global leader in payments.

PagoNxt has become a standalone operation, with the best talent, processes, and corporate governance to provide the foundation stone for faster growth. The company has decision-making autonomy and a diverse talent pool with a strong tech focus, with 60% of the team coming from a tech background. We are investing to expand our payments offering, increase scale and enter high growth markets. PagoNxt achieved significant growth across all its markets in 2021 and 2022.

Strategy

PagoNxt aims to achieve a global leadership position in payments through our distinctive, holistic and customer-centric value proposition. We are a one-of-a-kind paytech business providing customers with a wide range of innovative payments and integrated value-added services.

We focus on several strategic and high-growth business segments:
 

  • Merchants: providing global and integrated acquiring, processing and value-added solutions for physical and e-commerce merchants.  

  • International Trade: delivering specialized cross-border trading solutions (payments, FX, cash management, trade finance) for businesses, in a large and global market yet to be fully digitalized.

     

  • Payments: providing wholesale account-to-account payments processing and instant connectivity to schemes in multiple geographic areas through a highly scalable model.

 

PagoNxt's technology platform and specialist teams serve Grupo Santander's payments needs and additionally cater for open market opportunities beyond Santander's business, delivering complete solutions for millions of businesses and individuals.

PagoNxt runs an efficient global operating model, extending across three core regions (Europe, South America and North America) and adopting bank-grade security and compliance embedded in our customer products.

PagoNxt's strategy is anchored on the following key levers:

  • Scaling up our global, cloud-native, secure and efficient platform. We operate a connected, real-time, flexible and highly scalable technology platform that is fully cloud and API based to ensure access to PagoNxt's features through a single integration. We process and generate insights to help our customers and their businesses leverage the full power of data and make data-driven decisions.

  • Accelerating commercial growth by continuing to strengthen our international commerce and trade ecosystem, offerings and distribution through Santander's commercial platforms, with a focus on SMEs.

  • Maximizing the open market opportunity through direct commercialization and distribution partnerships (with integrated software vendors and others), increasing our market penetration in Europe, South America and North America and extending our footprint to additional strategic countries.

Merchants

drop dowm

Global and integrated acquiring, processing and value-added solutions for physical and e-comm merchants

International Trade

drop dowm

Specialized cross-border trade solutions for businesses in a global market yet to be fully digitalized

Payments

drop dowm

Wholesale account-to-account payment processing and instant connectivity to schemes in multiple countries

Our head

 

Javier San Félix

CEO of PagoNxt

No results found

Global Cards

€ 4,158 mn

Revenue

35 %

RoTE

€ 306 bn

Turnover

€ 4,158 mn

Revenue

35 %

RoTE

€ 306 bn

Turnover

About us

Global Cards plays a crucial role in the group’s payment growth strategy since it is a key element of customers daily relationship. Santander is positioned as a leading issuer globally with over 100M cards and an annual turnover exceeding 300bn euros. Our primarily objective is to provide exceptional payment experiences, fostering customer loyalty and leveraging transactional data to enhance profitability.

To realize this vision, we employ state-of-the-art technologies and effective data utilization, ensuring a seamless card-issuing and payment processor. This approach not only improves operational efficiencies but also uncovers new business models.

How: Our growth strategy

Our strategy revolves around expanding cards business opportunities across al Santander markets. We are committed to driving sustained progress on a global scale, enhancing customer experience through digital services, and implementing a new best-in-class global card issuing cloud platform. This will accelerate revenues and improve customer experience while optimizing operational costs.

Strategic priorities

We have three priorities to achieve our goals:

  • Expand Cards Business profitably
  • Digitize Cards Payment experience
  • Scale Tech & Data Cards capabilities

Our head

 

Matías Sánchez García

Senior Executive Vice President and Global Head of Cards and Digital Solutions

Annual Review 2023: Javier San Félix and Matías Sánchez
Annual Review 2023: Javier San Félix and Matías Sánchez

Non-IFRS and alternative performance measures 

In addition to the financial information prepared in accordance with International Financial Reporting Standards (“IFRS”) and derived from our financial statements, the information above contains certain financial measures that may constitute alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (“Non-IFRS Measures”). Such APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures.  For further details of the APMs and Non-IFRS Measures used by Banco Santander, S.A. (Banco Santander), as the parent company of Santander Group, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see the Banco Santander´s most recent Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission, as well as the section “Alternative performance measures” of the annex to Banco Santander´s most recent quarterly Financial Report. These documents are available on Banco Santander’s website (www.santander.com). 

The businesses included in each of the Santander Group primary segments and the accounting principles under which their results are presented in such documents may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by its subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in such Santander Group documentation. Accordingly, the results of operations and trends shown for the Santander Group´s business areas may differ materially from those of such subsidiaries.