Last update: 10/01/2022

In support of education, employment and entrepreneurship to drive prosperity, leading experts in their fields talk about the skills and technologies that will shape the future like big data, blockchain and soft skills. 

Lifelong learning has become pivotal to boosting job prospects; career development; and bolstering skills to open new doors. At Banco Santander, we believe education is a driver of prosperity and will help make society more inclusive, fair and — now more than ever — sustainable. 

That’s why we continue to run initiatives like Santander Learning Pills Scholarships, a series of free, short videos with Banco Santander and external experts. The project is only just getting started and there’s a lot more to come.

The available modules are: 

Data analytics

Amid a digital revolution, emerging data analysis technologies are giving businesses a major competitive edge. Machine learning and artificial intelligence are having a significant impact on how society is evolving. 

A Big Data world: the origin and future of the power of data

Rosa Lillo, director of the UC3M-Santander Big Data Institute, explains how data is the new driver of the world economy. Every year, the volume of data grows exponentially, though mass data analysis began a long time before computers existed. In this session, we look back over the history of data – from ancient civilizations to the present day – and its impact in the not-so-distant future.

Machine Learning uncovered

Machine Learning spots patterns among rafts of data to give hotel recommendations, detect credit card fraud and even predict the risk of developing breast cancer. Cristina San José, head of Models and Data at Banco Santander, tells us about Machine Learning techniques and algorithms, the problems they can solve and the factors that influence successful predictions.

Data quality, quality in our decisions

For Raúl Cruces, global senior data manager at Banco Santander, looking at things through the eyes of quality, reliable data can go a long way to help organizations make decisions. Following a set of principles can help avoid the most common data management errors. 

Is Machine Learning the solution to everything?

Rosa Lillo explains that the human element is essential to ensuring the value of data. This video uses statistical genetics to show us innovative solutions in the search for a more complete data set.

Timeless skills

Series two was created by experts and professors from ESADE Business & Law School, who talk about the most in-demand soft skills like communication, leadership, negotiation and decision making. 

Communication: Seven techniques for a memorable message

Communicating is more than passing on information. For Joan Plans, Psychology graduate and expert in negotiations and people management, it’s about making an impact, achieving something and convincing others. To obtain further funding or to sell a new product, the way we communicate is as important as what we say. 

Negotiation: Interests vs. positions

When we negotiate, it’s not only about reaching our goals. Understanding what our counterpart wants is key to creating fruitful and lasting partnerships. Joan Plans teaches us that satisfying the needs of two or more parties requires the ability to see things from fresh angles. 

Complex problem solving and decision making

Making complex decisions has many variables. Between information, uncertainty and ethical issues, knowing what could have worked better is easy in hindsight. But when it comes it the crunch, Joan Plans tell us how to ask data the right question.

Influencing without authority: an evidence-based model

Leadership, communication skills, empathy and our recognition of others enable us to be agents of change. According to Andrés Raya, academic director at ESADE Executive Education, there are six stages of analysis and execution that can take our professional relationships to the next level.

Masterclass by Santander Keys to success for new leaders

Keys to success for new leaders

In an increasingly digital world, the growing demand for specialists in programming, artificial intelligence, cybersecurity and big data is posing new communications challenges for businesses. Leadership, emotional intelligence and problem solving are now more important than ever. Nathalie Picquot, head of Corporate Marketing, Brand Experience and Digital Engagement at Banco Santander, reveals the keys to success for new leaders with her “3 Cs” formula.