Electronic shareholders' forum

Pursuant to the provisions of Section 539.2 of the restated text of the Spanish Capital Corporations Law (Ley de Sociedades de Capital) approved by Royal Legislative Decree 1/2010, of 2nd July, Banco Santander, S.A. (the "Bank") has made available the Electronic Shareholders’ Forum with the sole purpose of facilitating the communication among the shareholders on occasion of the call to and until the holding of the General Shareholders’ Meeting.

Once registered as users of the Forum, shareholders may send messages for posting in the Forum, containing exclusively:

• Proposals intended to be submitted, where appropriate, as a supplement to the agenda included in the call to the General Shareholders' Meeting or, as the case may be, in relation to items included on the agenda.
• Requests for adherence to such proposals.
• Initiatives to reach the percentage required to exercise a minority right as contemplated by Law.
• Voluntary proxy offers or solicitations.

Access to and use of the Forum is reserved exclusively to the individual shareholders of the Bank and to voluntary associations of shareholders that are validly organized and registered with the special registry maintained for such purpose at the National Securities Market Commission in accordance with Section 539.2 of the restated text of the Spanish Capital Corporations Law and the regulations in implementation thereof. These associations may send offers or solicitations for voluntary representation for publication within the Forum, even if they do not have an interest in the capital of the Bank.

In order to be able to access the Forum under proper guarantees, both the individual shareholders and the voluntary associations of shareholders must register themselves as users of the Forum and obtain a set of access codes.

Shareholders have the following options at their disposal in order to register as a user of the Forum:

• Consumer Digital Banking Agreement (Contrato de Banca Digital de particulares): shareholders who are individuals and who have already entered into a Consumer Digital Banking Agreement with the Bank may make use thereof, using the passwords already available to them by virtue of such agreement for purposes of accessing the Forum. Openbank security passwords can also be used for these purposes. If the shareholder who is an individual is a customer of the Bank and wishes to sign the Consumer Digital Banking Agreement, the shareholder may do so through Online Banking (Banca Online) or contact their branch.
• Agreement for Access to Voting and Proxy-granting and Remote Attendance: individuals who have not entered into a Consumer Digital Banking Agreement and legal persons (even if they have entered into the Consumer Digital Banking Agreement) must sign an Agreement for access to and use of the area for voting and proxy-granting by electronic means and attendance at the meeting through remote means of communication ("Agreement for Access to Voting and Proxy-granting and Remote Attendance"), free of any charge by the Bank, in order to attend the meeting remotely and to vote. To do so, shareholders must access the “Request passwords” section of the proxy-granting, advance electronic voting and remote attendance section of the Bank’s corporate website (www.santander.com) or the Bank’s internet address www.juntasantander.com or, if he or she uses a mobile device compatible with Android or Apple iOS operating systems, the “Santander Shareholders and Investors” application, and follow the relevant instructions. To complete the process shareholders must sign the agreement:

- in person at a Banco Santander branch; or

- by selecting the “automatic online identification” mode and following the instructions provided, which include providing proof of identity in the form of an official identification document and signing the agreement with a digital signature without the need of electronic certificate; or

- through the Bank’s Internet address www.juntasantander.com, which can also be accessed through the corporate  website (www.santander.com) with a CERES electronic certificate issued by the Royal Spanish Mint  [Real Casa de la Moneda - Fábrica Nacional de Moneda y Timbre (RCM - FNM)], or with an electronic Spanish identity card (DNI). It will not be possible to sign the agreement by means of a CERES electronic certificate or an electronic Spanish identity card (DNI) through mobile devices.

If a shareholder is a legal person, it will not be allowed to select the second option, and, as the case may be, must complete and sign the agreement at one of the Bank’s branches. Shareholders that are not resident in Spain or have any specific characteristies, shall contact the Bank through: junta.accionistas@santander.com.

If you have already activated your Access Password, then you can access the Electronic Shareholders’ Forum here.

Click here to view the rules of operation of the Forum.