Last update: 18/11/2021
More and more people choose to buy and sell things online; but what should we bear in mind and which are the safest methods of payment? Find the answers to the most frequently asked questions about e-commerce here.
It’s your mother’s birthday in three days and you haven’t bought her a present. In dire straits, you start to browse the Internet for something to surprise her. You check out one website after another until you finally buy her the perfect gift. Do you realize you’ve just used e-commerce?
What is e-commerce?
E-commerce is the buying and selling of goods and services on websites, mobile apps and even social networks.
According to some estimates, more than 75% of Internet users aged 16 to 64 have made purchases online. Indonesia leads the e-commerce ranking, followed by the UK and Thailand.
Right now, over 90% of Internet users worldwide have visited an online store; almost 70% of them have done it using an app on their phone or tablet.
Still, e-commerce and real commerce often cross paths. Some companies sell exclusively via online platforms that showcase their products and disclose their sales policies; but many others still market their products and services in stores.
Learn about e-commerce trends and facts in the “E-commerce white book” in this article (in Spanish) on Finanzas para Mortales (Finance for Mortals).
Why is e-commerce important?
Online stores are part of many consumers’ day-to-day. More and more of us are visiting them at such a staggering rate that it’s displacing store purchases. Some of e-commerce’s advantages are:
Is e-commerce safe?
With e-commerce, it’s “safety first”. Even though companies work hard to ensure customers feel safe, it’s important to be mindful of online security. Here are some simple tips:
Download and share this practical infographic with some simple steps to make your online purchases more secure.
Find out more about e-commerce safety in this article (in Spanish) on the Openbank blog.
What's the most common payment method for e-commerce?
In countries like Spain, the most common payment method is a credit or debit card. Still, companies usually offer other ways to pay, including:
Learn more about these and other safe, online payment methods in this article (in Spanish) on Tu Futuro Próximo, the blog of Santander Consumer España.