#01

Protect your information and equipment

Tennis enthusiasts upgrade their equipment regularly. Apply the same principle to your software and apps, keep them up to date and benefit from the latest security updates. 

Set your Santander apps to update automatically and review the in-app security settings to help you manage cards and transactions.

#02 

Be discreet online and in public

In tennis and in life, you should never give away all your plays. Enter the court knowing that there are things that only you should be aware of. In your digital life, share only with those you trust and take control of the match.

When posting online, ensure your pictures never reveal your card, bank details or passwords. 

#03

Think before you click or reply

Before you serve the ball, there are always a few seconds to think of the play. Do the same in your digital life and think before you act. Don't let phishing score the point.

If you’ve been asked to login to your banking account from a link in an email or SMS, don´t click. Always access your account through Santander’s official website or app.

#04

Keep your passwords safe

The racket that will give you advantage is secured in a locker before the match starts. Protect your information by locking your accounts and devices with strong passwords and multifactor authentication (MFA). 

Santander’s online banking and apps offer additional ways to authenticate such as MFA or biometrics. 

#05

If you suspect it, report it

Each sport has its rules. If in your digital life you ever see anything suspicious, call out the foul shots and let the experts know.

Santander will never call you to ask for your security details or one time passcodes, neither will ask you by email or SMS. If you do receive this type of phishing, you should inform us.