For Banco Santander, being sustainable implies doing business and, at the same time, contributing to the economic and social progress of the communities where it is present, taking into account its environmental impact while fostering stable relationships with its main stakeholders.
This business model, together with a solid corporate governance structure, has enabled Banco Santander to retain its leading position among the main international banks in a very difficult economic and financial context and without any state aid.
A sustainable business model
Santander has a sustainable, customer-focused business model oriented towards the generation of stable recurring profits. However, this model integrates not only economic criteria but also ethical, social and environmental criteria. This business model, based on a long-term vision, has allowed Santander to retain its position as a leading international entity, anticipating challenges and taking advantage of the opportunities found in the current changing environment.
Commitmentto its stakeholders
Santander maintains stable and long-lasting relationships with all of its stakeholders, so that it can understand their expectations, respond to their needs with innovative solutions, and build long-term relationships based upon trust.
Excellent corporate governance
The board of directors is the highest decision-making organ of the Group, except for matters reserved for the general shareholders’ meeting. Banco Santander’s corporate governance strategy is oriented around the principles of transparency, efficiency and the defence of shareholder interests. The board of directors approves the Bank’s policy and the corporate social responsibility strategy.
Contributing to social and economic progress in our communities
Santander promotes access to banking along with social and financial inclusion, while contributing to the development of the communities where it is present and preserving the environment. Investment in higher education is a focal point of Banco Santander’s identity.