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9M'23 Highlights
branches
employees
total customers
digital customers
underlying attributable profit
RoTE
branches
employees
total customers
digital customers
underlying attributable profit
RoTE
About us
Santander Brasil is the only international bank with scale in the country, where we are the third largest privately-owned bank. In recent years, we have repositioned the organisation by strengthening our culture, establishing clear communication with our customers, tailoring our offerings and providing better service. As a result, we have grown in a profitable manner and are closer to customers, through higher satisfaction. Our actions are predicated on close and lasting relationships with customers, suppliers and shareholders. Moreover, our socially responsible strategy enables us to contribute to the communities in which we operate.
Our history
In 1957, Grupo Santander first entered the Brazilian market and in 1970 and it opened a representative office in Brazil, followed by its first branch in 1982. We have been growing and increasing our presence in the country through the acquisition of different entities, mainly Banespa and Banco Real. In recent years we have acquired strategic companies, increasing our offer to customers and improving services.
Strategic priorities
- Continuing to develop the best integrated distribution platform in the market in order to strengthen connectivity between businesses and capture opportunities more swiftly
- Increasing and capitalizing on our customer base, primarily through greater loyalty, maximizing growth
- Simplifying products and processes and boosting operational efficiency and customer experience
- Keeping credit quality under control by continually anticipating trends and enhancing risk models
- Focusing on value creation, profitability and superior payout levels. Innovating to adapt and satisfy to new demands
Mario Roberto Opice Leão
CEO and Board Member of Santander Brasil
No results found
Non-IFRS and alternative performance measures
In addition to the financial information prepared in accordance with International Financial Reporting Standards (“IFRS”) and derived from our financial statements, the information above contains certain financial measures that may constitute alternative performance measures (“APMs”) as defined in the Guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority (ESMA) on 5 October 2015 (ESMA/2015/1415en) and other non-IFRS measures (“Non-IFRS Measures”). Such APMs and non-IFRS measures have been calculated using the financial information from Santander Group but are not defined or detailed in the applicable financial reporting framework and have neither been audited nor reviewed by our auditors. While we believe that these APMs and non-IFRS measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant as a substitute of IFRS measures. In addition, other companies, including companies in our industry, may calculate or use such measures differently, which reduces their usefulness as comparative measures. For further details of the APMs and Non-IFRS Measures used by Banco Santander, S.A. (Banco Santander), as the parent company of Santander Group, including its definition or a reconciliation between any applicable management indicators and the financial data presented in the consolidated financial statements prepared under IFRS, please see the Banco Santander´s most recent Annual Report on Form 20-F filed with the U.S. Securities and Exchange Commission, as well as the section “Alternative performance measures” of the annex to Banco Santander´s most recent quarterly Financial Report. These documents are available on Banco Santander’s website (www.santander.com).
The businesses included in each of the Santander Group primary segments and the accounting principles under which their results are presented in such documents may differ from the businesses included and accounting principles applied in the financial information separately prepared and disclosed by its subsidiaries (some of which are publicly listed) which in name or geographical description may seem to correspond to the business areas covered in such Santander Group documentation. Accordingly, the results of operations and trends shown for the Santander Group´s business areas may differ materially from those of such subsidiaries.